Job responsibilities
- Manage a portfolio of existing customers throughout their learning journey, ensuring high engagement and long-term retention
- Conduct outbound sales and retention activities via phone, WhatsApp, email, and CRM to renew learning packages
- Build strong relationships with customers, understand their goals, and recommend the right learning solutions
- Negotiate offers, prepare personalized proposals, and close renewals, upsells, and reactivations
- Maintain accurate CRM records and collaborate with Customer Success, Teaching Operations, and Finance teams
What you'll do
Not provided beyond the responsibilities above.
Who you are
Not provided beyond the responsibilities above.
Requirements
Not provided beyond the responsibilities above.
Qualifications
Not provided beyond the responsibilities above.
Benefits
Not provided beyond the responsibilities above.
Perks
Not provided beyond the responsibilities above.
Tech stack
Not provided beyond the responsibilities above.
Team description
Not provided beyond the responsibilities above.
