Relocate to 🇨🇦 Canada

We are looking for a Product Lead, Partnerships (Senior and higher level) to join our talented team.

Responsibilities

• Partner Collaboration: Work closely with AAA priority partners to understand their core requirements and challenges.
• Product Expertise: Serve as an internal expert on our products, effectively bridging the gap between partner problems and our solutions.
• Feature Prioritization: Translate partner needs into Product Requirement Documents (PRDs), ensuring the development team is aligned on what features are most critical.
• Communication: Leverage exceptional communication skills to articulate ideas clearly and concisely to stakeholders at all levels including executives.
• Technical Acumen: Apply strong technical understanding, particularly in Generative AI and Game Development, to identify product opportunities.
• Product Execution: Oversee the overall success of Co-Development Proof of Concepts (POCs), ensuring goals are met and partners are satisfied.

Requirements

• Passion for AI, gaming and all things interactive.
• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 4+ years of experience in product management or technical account management, preferably in the gaming, AI or technology sectors.
• Proven ability to manage complex partner relationships and technical projects.
• Excellent communication and presentation skills, with experience presenting to executive-level audiences.

As an integral member of ServiceNow's GDM Analytics team, the Data Science & Analytics Intern will leverage analytics, data science, and business acumen to help organizational leaders make data-driven decisions.

This role will work with opportunity, contract, and usage data to help the organizations of Go-To-Market, Enablement, and Compliance get the most out of their people. This will involve creating predictive analytics solutions and standing up reporting capabilities for the Go-To-Market & Global Deal Management teams.

Typical questions you may be asked to answer will range from explicit reporting such as “What was the opportunity win rate of the Proposals team compared to the overall ServiceNow win rate?” and also more nuanced questions such as “Which customers would be the best fit for a certain product line?”

Job Responsibilities

The Data Science & Analytics Intern will be responsible for conducting ad-hoc analyses, dashboard creation, and predictive analytics.  This individual must possess high business acumen as well as a strong understanding of data and analytics to drive impactful business decisions.

Responsibilities include but are not limited to:

• Conduct ad-hoc analyses based on shifting business needs using SQL, Python, R, and/or Excel
• Build explainable machine learning models to answer complex business problems
• Regularly present to organizational leaders on the insights they uncover

• Create reporting capabilities using PowerBI and/or Tableau
• Take a proactive approach to analytics to suggest the next best steps based on initial insights
• Pull/combine various (sometimes disparate) datasets together accurately and efficiently
• Provide compelling data visualizations that drive business leaders towards data-driven decisions

Qualifications

• Currently enrolled in Analytics Masters program (or related field)  and on track to graduate between Dec 2024 - June 2025
• 1-2 years of analytics, data engineering, and/or data science experience
• Strong understanding of relational databases
• HANA or Snowflake experience is a plus
• Intermediate to Advanced SQL knowledge is a must
• Python or R proficiency is preferred
• PowerBI or Tableau experience is preferred
• Data Science, SaaS analytics, and subscription models experience is a plus
• Proactive attitude and approach to work
• Ability to effectively prioritize deliverables with high quality and on-time delivery
• Excellent verbal and written communication skills, problem-solving, presentation abilities, and strong business acumen

For positions in the Bay Area, we offer a hourly pay of $47.82, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

At OpenPhone, we are seeking a talented Senior iOS Engineer to join the Inbox squad, focusing on enhancing our users' ability to manage and prioritize messages and calls effectively. As a key contributor, you will play a pivotal part in the overall growth and direction of our iOS app, collaborating with a small but growing team of iOS engineers.

Some of the things you’ll do:

• Collaborate with the Inbox squad to develop features that empower users to better manage and prioritize their messages and calls.
• Implement pixel-perfect designs with intuitive interactions tailored to improve the user experience.
• Develop architectural components to ensure app reliability, testability, and offline functionality.
• Work closely with a dynamic team of iOS engineers, fostering a collaborative and innovative environment.

Technical Stack and Tools:

• We use Swift as the primary programming language.
• Leverage SwiftUI for new functionality while maintaining pre-existing UIKit.
• MVVMC architecture combined with the Command design pattern.
• Communication Tools: Linear & Slack
• Designs Tools: Zeplin & Figma

About you:

• You have a strong background in iOS development, with a focus on Swift and experience with RxSwift.
• Proven experience implementing beautiful designs and intuitive interactions that enhance the user experience.
• Familiarity with architectural patterns, such as MVVM, and the ability to implement components that ensure app reliability and testability.
• A passion for writing unit and UI automation tests to maintain high code quality.
• You thrive in a collaborative environment, working seamlessly with cross-functional teams to deliver features that delight users.
• Your curiosity and ambition drive you to stay updated on the latest industry trends and best practices.
• Excellent communication skills, with the ability to articulate ideas and collaborate effectively in a remote, asynchronous work setting.

As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.

And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.

As Senior Sales Enablement Manager, you are responsible for the development, delivery and execution of our enablement programs and initiatives for our go to market and partner-facing teams.  You will collaborate with key business functions to determine their enablement needs, define, develop and execute on the enablement strategies and analyze different areas that need enablement.

As an experienced enablement expert, you will drive onboarding plans, productivity improvements, learning development and training strategies for various roles within the embedded team, along with measuring and reporting consumption, effectiveness and impact to learning, information and tools.

What you'll be doing...

• Develop and execute a cohesive sales enablement strategy that aligns with overall business objectives and contributes to revenue growth
• Design and develop scalable onboarding and ongoing learning plans for Account Executives, Business Development Reps, Partner Success Managers and Solution Consultants with a focus on reduced ramp time from hire to productivity
• Define and implement metrics to measure the effectiveness of all enablement programs and impact on corporate goals
• Plan and execute on the annual Embedded Sales Kickoff with a vision to inspire, educate and celebrate
• Partner with the Visier Education team on certification programs to support the embedded team
• Drive adoption and execution of agreed upon best practices and learning systems
• Evaluate and implement tools and testing to granularly track learners of subject matter and deliver regular performance results to leadership

What you'll bring to the table...

• Proven experience in sales enablement, sales training, or sales operations within a B2B (business-to-business) environment
• A strong understanding of the sales environment, including sales processes, content, tools and training e.g.  Gong, Salesforce, Sales methodology (i.e. MEDDPICCC)
• Experience with developing and delivery of enablement and/or training content
• Strong business acumen with the ability to align enablement with the overall business strategy of the organization
• Experience in an instructional design/curriculum development role or similar
• Self-starter, with proven experience of working on program/projects with a geographically dispersed team
• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, working with stakeholders, and doing whatever it takes to deliver reliable results

Most importantly, you share our values...

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win

The base pay range for this position in Canada is $98,000 -$146,000 year + bonus.

The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

We are seeking a highly motivated individual to serve as an Intern on our Intelligence team at Enverus. You will collaborate with a multidisciplinary team of engineers, financial analysts, and geologists to ensure data integrity, analyze trends and publish investment research for investment banks, private equity, hedge funds, institutional investors as well as energy companies. Examples of the research you could undertake include ESG benchmarking, Power & Renewables insight and Upstream & Midstream analysis. The ideal candidate demonstrates strong analytical and communication skills and excels in a fast paced, dynamic environment. This role is based out of our Calgary office. We look forward to welcoming the successful candidate for an 8-12-month term beginning in September 2024.

Performance Objectives

• Aggregate, clean and analyze large data sets to identify trends, characterize opportunities, value assets, value companies and analyze market activity using internal workflows built in Enverus Prism™.  
• Update, maintain and improve proprietary databases critical for formulating opinions on assets including well production data, ESG metrics and financial data.  
• Participate in conference calls with clients and prospects, leveraging or demonstrating Enverus Intelligence™ and Enverus Core™ solutions to help answer some of the most challenging questions facing the energy industry and energy investors today.
• Maintain specialized financial and forecasting models using SEC filings, investor documents, transcripts, press releases, and government and industry datasets.  

Competitive Candidate Profile

• Pursuing an undergraduate degree in Engineering, Finance, Accounting, Mathematics, or Actuarial Science, or a related field
• Previous co-op/internship experience
• Highly computer literate with advanced skills in Microsoft Excel and data analytic tools
• Has a can-do attitude along with a deep sense of curiosity
• Excellent interpersonal, organizational and communication skills, strong attention to detail, self-motivated with a strong work ethic

Flywire is seeking a Junior Product Manager - Education to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role.

Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for supporting  an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must …

• Be able to write detailed and clear feature requirements
• Collaborate with engineering to translate ideas into clear user stories, answer questions and collaborate on solutions, and validate that solutions meet customer needs
• Manage the feature backlog and work with various stakeholders to analyze and prioritize issues as they arise
• Help execute on the product roadmap and support roadmap planning and strategy with the Group Product Manager
• Gather inputs to define problems, create problem statements, and explore multiple solutions to the defined problem(s)
• Serve as a subject matter expert on SFS, helping ensure stakeholders and customers understand the system and use it effectively
• Work with documentation and technical writers to deliver product documentation and training materials

Here’s What We’re Looking For:

• 3-5 years of experience working within higher education student finance
• Experience with student finance systems such as Peoplesoft, Banner, or similar, including demonstrated ability to drive process improvements utilizing software
• Product / project management experience is a big plus
• Ability to compile and communicate key insights to offer recommendations and solutions
• A drive to think strategically, prioritize ruthlessly, and execute methodically with a data-driven approach to decision making
• A team player
• Obsessed with solving education market related problems
• Entrepreneurial spirit and ability to work in a fast pace environment
• Humble - You do what’s best for the company, no politics, no ego

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

The Customer Success team is the forefront of how we do this. You’ll be part of an all star team that is focused on working with their customers to help them realize the full value of their Auvik services. Internally you’ll partner with Marketing, Onboarding, Product, Sales and Support to ensure a smooth customer experience. With tool assistance and automation, you’ll manage upwards of 200 accounts of varying sizes. You’ll work to mitigate churn, and maximize growth by driving product adoption, introducing customers to additional product use cases, and engaging with customers to help them understand and advocate the value of the tool in their organizations.

What will I be doing?

This is a customer-facing role at a software company so you’ll be constantly drawing on both your people and technical skills. Every day, you will:

• Position yourself to our customers as a strategic advisor, helping our customers understand and communicate the business value of Auvik in their organizations
• Develop and deepen the account relationships you own
• Work with the team to meet revenue targets by growing customer spend. This is achieved by growing customer usage and by promoting the adoption of additional products
• Develop programs to ensure customers are using existing features to their full capacity and are aware of new developments / products
• Help customers work with their internal teams to adopt Auvik, from initial prospecting through IT operations
• Assess and document suggestions for new or improved product functionality, based on customer feedback, that our engineering team should implement

What are we looking for?

• 3+ years experience with account management in a SaaS model, building and demonstrating business value
• Experience with upselling conversations. While the CSM team does not work on new business development, they are expected to grow their existing accounts and pass leads to our sales team
• Experience building strategic plans for customer product adoption
• Understanding of business concepts and application of these concepts (ideally in the IT channel)
• Strong conceptual aptitude and ability to learn quickly
• Self-starter with excellent organizational skills and motivated to achieve results
• Understands the importance of data-hygiene
• A people person, with a friendly and positive manner
• Good analytical and problem-solving skills
• Grace under pressure
• Commitment to continuous improvement, self-development, and lifelong learning
• Thrives in a remote environment

Are there bonus points?

Yes! We’ll give your application extra credit if you have one or more of these:

• Experience with Managed Service Provider business structure / past experience working with MSPs
• Knowledge of IT infrastructure operations or IT service provider business concepts
• Knowledge of Salesforce
• Knowledge of Zendesk
• Knowledge of Slack

At OpsLevel, Customer Success consists of Customer Success Managers (CSMs), and Customer Success Engineers (CSEs), who partner together to play a key role in ensuring long-term retention and growth.  The Head of Customer Success will be tasked with building and managing a team that is expected to assist customers with achieving business outcomes.  This is a full-time North America-based remote position reporting to our CEO.

What You’ll Be Doing

• Build and manage all aspects of OpsLevel’s rapidly scaling Customer Success function, globally.
• Coach and develop the team to deliver a world class customer success experience.
• Define and design a customer journey, including key customer interactions and expected value propositions and metrics for each.
• Develop playbooks for key phases of the customer journey including Onboarding, Adoption, Renewal, and Expansion.
• Bring the voice of the customer to OpsLevel as you partner with engineering, marketing, and product to deliver a best-in-class customer experience.
• Measure, report, and analyze account health, playbook progress, account sentiment in order to optimize the customer journey continuously through innovative practices focused on driving adoption, retention, and expansion.
• Analyze churn and develop a deep understanding of churn drivers and develop churn mitigation strategies.
• Manage operational dashboards to monitor changes in performance and customer health. Produce weekly, monthly, and quarterly reporting as required.
• Develop, measure, and maintain operational excellence for the Customer Success team including Key Performance Indicators (KPIs).
• Develop and present strategies to executive leadership on topics such as improved adoption, reduced time-to-value and influencing of customer expansion.
• Design, develop, and launch specialized engagement models for OpsLevel’s various customer segments, including high-touch, scaled and digital delivery playbooks and processes.
• Monitor, track, and report on escalation paths for customer requests and develop processes to ensure follow-up with customer escalations, issue resolution, customer satisfaction, and internal product prioritization.
• Establish, measure, and monitor KPIs and metrics to track team goals and drive operational efficiency with a focus on product adoption, customer health, and advocacy.
• Drive strategic initiatives such as developing best practices documentation, playbooks, and customer enablement opportunities.
• Collaborate with cross-functional teams to advocate for customers and to improve overall customer experience.

What You Bring

• 5+ years of management experience in organizations with a strong brand of outstanding customer success.
• Ability to build and scale foundational processes, as well as deep familiarity with setting up operations and tooling.
• Demonstrated ability to flourish in globally distributed teams.
• Customer-focused mindset, with strong advocacy to ensure customer issues are resolved with urgency.
• Proven ability to work with cross-functional teams to improve the customer experience.
• Creative, analytical and results-driven orientation, demonstrated through the ability to draw conclusions, themes, and trends from data analysis, make recommendations on findings and communicate results effectively.
• Experience with long term business planning and strategy setting at the executive leadership level.
• Experience with executive stakeholder management and a strong executive presence.
• Ability to travel up to 25% of the time when needed.

Essential Qualifications

• Comfortable working in a fast-paced startup environment
• Experience working with technical customers in the software development or DevOps domains
• Collaborative and team-focused, with a willingness to take initiative
• Preferred: Experience guiding enterprise organizations through transformational change in technical domains

Compensation

We offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.

What do I need to interview with OpsLevel?

Not much!  A working web camera, microphone, and (ideally) a quiet place with minimal background noise.

We’re seeking a talented and motivated full-time Software Engineer to join our growing team.

You will work as part of the engineering team to:

• Develop the Tailscale product, contributing to client code and backend services. The client code is a mix of Swift and Go, while the backend is mostly Go.
• Bring a special focus on Apple platforms, especially networking functionality of the platforms.

Because we’re an early-stage and fully remote company, we’re looking for a motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential.

Responsibilities:

iOS and macOS development expertise:

• Network Extension and routing table proficiency
• Cross-target code sharing and multiple application signing schemes
• Battery life investigation and improvement
• Intents and integrations with other software on the device
• MDM integration, Profile support, fleet management
• Providing support for the latest Apple platform features while maintaining compatibility with a reasonable subset of older systems

Requirements:

• Strong understanding of software development principles, capabilities, and limitations of macOS and iOS platforms
• Previous experience in Golang makes ramping up quicker
• Proficiency in Objective-C and/or Swift
• Excellent written and verbal communication skills
• Ability to give and process constructive feedback, as well as work independently
• Flexibility to adjust to the dynamic nature of a startup

For this position, our target salary range is $180,000 - $265,000 USD (paid in your local currency). As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels.

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact diverse voices and backgrounds have on the growth of our people, our product, and our company. And that flexibility in how and when you work empowers our team to balance work and life.
• A competitive total compensation package. This includes base salary and an equity incentive plan.
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote-first with the opportunity to work from anywhere—enjoy a change of scenery wherever you can get wifi and join our company retreats with fellow Tailscalars!
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, leverage our conference budget to learn from experts in your field, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life balance. Take advantage of 4 weeks of vacation each year, uncapped sick time when you need it, and support for any situation life throws your way!
• A build-your-own home office setup. You choose your own company-owned laptop (MAC or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.

In this role, as a Junior Recruiter, you will be responsible for proactively managing the full life cycle recruiting process, playing a crucial role in sourcing, recruitment, selection, offer, and onboarding. You will leverage your business acumen, relationship building skills, and growth mindset to execute Vialto’s talent strategy and continuously improve hiring processes.

Please note this is a fixed term contract

Principal duties and responsibilities

• Partner with hiring teams at every stage of the recruiting life cycle to understand hiring needs, define candidate requirements, and attract the best talent.
• Create and maintain candidate pipelines using creative social media tools, networking, referrals, and other unique sourcing strategies.
• Deliver diverse slates of candidates and serve as a proactive ambassador for diversity, equity and inclusion efforts.
• Provide an efficient and positive candidate experience by setting expectations, timely communication, and prompt follow up.
• Work on complex projects using agile methodology to see projects to completion with limited supervision, evaluate results, and continuously iterate to improve outcomes.

Qualifications

• At least 1 year of relevant experience
• Experience with all phases of the recruiting process from job posting through offer
• Familiarity with Workday and other ATS systems is preferred
• Ability to build trust and manage expectations with stakeholders at all levels of the organization
• Proficiency in English
• Experience with sourcing tools such as LinkedIn Recruiter, Xray searches, Handshake, etc. preferred
• Previous recruiting experience in the tax, immigration, global mobility, and/or consulting industries preferred
• Comfortable working within a global team
• Experience developing regionally tailored recruiting strategies
• Process-driven with ability to navigate ambiguity and solve challenging problems
• Written and verbal fluency in multiple languages is preferred (English and French or Spanish)

We are looking for a motivated self-starter to join our Marketing team and play a key role in managing and supporting all in-person and virtual global events, the associated strategy and logistics to grow brand awareness in the market.  You’ll be working side by side with our Product, Sales, Customer Success, Finance and Support teams to engage with our scientific audience.

Our ideal fit:

• Strategic Event & Project Management: You are a strategic thinker with strong project management skills and attention to detail. You have had success planning and executing seamless in-person and virtual events and are able to pivot when needed to get things done!
• Strong Analytical Skills: You care about data and would consider yourself ROI-obsessed.
• Results-Driven Mindset: You are resourceful and can work independently and move projects forward without the internal support of a dedicated team. You are known for your meticulous attention to detail and your ability to be process and action-oriented.
• Ability to excel in a collaborative, cross-functional environment: You can easily build trusted relationships with diverse stakeholders and understand the needs and dynamics of distinct teams as well as the business.

Your responsibilities:

• Ensure successful events through signage, giveaways, contract negotiation, vendor relations, site reach and vetting, staying within budget and on time.
• Excel at coordinating logistics (i.e. registration, agenda scheduling, staffing, on-site production, etc.), contract negotiation and vendor management to secure necessary services and resources for successful events.
• Oversee event timelines, deliverables, and milestones to meet deadlines and ROI objectives in the event plan.      
• Support logistics and programming on field events, including coordination of speakers, ambassadors & advocate events to accelerate and expand net new logo and expansion deals.
• Actively measure event performance by gathering post-event feedback from attendees, onsite staff and stakeholders to incorporate into strategy and plan around how we improve the conference experience year over year.                                                                            
• Support events by driving registrations and pre/post communications (email, social media & event sites) to attendees to accelerate sales.
• Manage per-event spend within budget, finding cost-effective creative solutions when necessary.

What you bring to the table:

• 5+ years of event marketing experience (ideally in a SaaS environment).
• Strong project management skills with the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams and external partners.
• Creative thinking and problem-solving abilities to develop unique event concepts and solutions.
• Willingness to travel and work flexible hours, as required by event schedules.

What you can expect from our interview process:

• Introductory calls: We will set up a 30-minute phone call with one of our recruiters and our Field and Events Director during which you’ll have the opportunity to share more about your experience and interests. You’ll also learn more about BioRender and the team you’re interviewing with. Feel free to ask any questions throughout these calls!
• Practical interview: You’ll be completing a practical exercise so we can see your skills in action and give you a realistic role preview. This exercise will be conducted with our Field and Events Director and Head of Marketing.
• Work history interview: This is a conversational interview with our Leadership team. They will review your past work and educational experiences in chronological order -you can read more about how to prepare for this interview here!
• Meet the team: Throughout our interview process, you can expect to meet with some of your potential colleagues.

Why join us?

• We are mission-driven, and work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery: BioRender figures have appeared in more than 16,000 publications!
• It’s a product that users love! We have a world-class NPS and a community of loyal fans. Check out our Testimonials page to see what our customers are saying about us: https://biorender.com/testimonials/
• We are profitable, funded solely by user growth, and growing more than 200% YoY with users in 200+ countries.
• We're proud that half of our team members are women (including those in leadership positions), and 65% of our team are BIPOC! BioRender is an equal opportunity employer, and an inclusive hiring process and work environment is a part of our DNA
• We’re remote-first and have team members across Canada and the United States. A physical office in Toronto is available, but you have the flexibility to work from anywhere.
• We’re backed by top investors, accelerators, and some of the most successful life science entrepreneurs and philanthropists in the world including Y Combinator, Malala Fund founders, and Fifty Years VC.
• We are committed to building a warm, inclusive, and diverse environment. Check out how we make sure our employees come first.

Mindtickle is looking for a seasoned visual designer to lead the visual experience for their revenue productivity platform. If you are passionate about designing and delivering intuitive, consistent and futuristic UI for a multi-product platform used by multiple personas to solve high-impact business problems, this job is for you. As a Lead Visual Designer, you will be accountable for consistent, clean, engaging and efficient visual experience on our web and mobile applications.

What's in it for you?

• Ownership of high-quality UI that delivers a consistent experience across all product touch points to build a strong product brand.
• Ensure all stakeholders are informed and aligned with the UI design decisions and plan.
• Understand and analyse customer challenges, product priorities and UX goals to drive key UI design decisions and communication around it.
• Collaborate with product managers, engineers, QA, user research, UX copywriting and designers to ensure high-quality and consistent experience across the product.
• Build, maintain and continuously update the design systems, and define the processes and usage patterns that can benefit the design and engg teams to efficiently develop consistent and high-quality UI.
• Deliver design solutions in form of design guidelines, interaction patterns, component behaviour, assets and HTML-ready UI.
• Ensuring innovative and functional solutions, and delightful visual experience for users.
• Maintain a very high standard of visual experience.

We'd love to hear from you, if you:

• Own 10+ years of experience in designing web/mobile applications with a primary focus on UI design.
• Obtain a sisual portfolio to showcase previous work.
• Are proficient with creating design systems, UI components, interaction patterns, task flows, story-boards and functional and innovative visuals.
• Have exceptional visual design, typography, and iconography skills.
• Possess to be a user’s advocate and have an understanding of how to use data and insights for design decisions.
• Are creative and outcome-driven - eager to step up to take ownership and keep things moving fast.
• Have experience with agile development processes and entrepreneurial attitude towards getting things done.
• Gained experience in designing responsive UIs and/or mobile applications.
• Have good understanding of HTML5 and CSS3.
• Get hands-on with tools like Figma, Sketch, Photoshop, and Illustrator for high fidelity wireframing and UI.
• Obtain experience of mentoring/ leading a team.

This position will lead the Finance Shared Services group who is responsible for all Global activity involving Accounts Payable, Corporate Credit Card, Expense Reporting and Travel Compliance.

Primary Responsibilities

• Act as a key Business Partner across the company supporting payment functions.
• Process, review and pay all applicable invoices.
• Setting Accounts Payable KPI’s and provide metrics.
• Proactive collaboration with Corporate Accounting and Finance teams to ensure monthly informative account analysis and reconciliations are performed and any corrective actions completed within an agreed upon schedule.
• Process improvement and implementation in the procure to pay function.
• Manage and oversee employee expense reimbursement process and corporate credit card program.
• Handle escalations and ensure team is responding to emails and voice mails timely to meet SLA's requirements.
• Ensure timely and accurate compilation, analysis, and reporting of accounting data.
• Work with external consultants or auditors to provide required information and ensure proper record keeping for historical purposes.
• Code, manage and report applicable VAT and other tax related items.
• Develop, implement and maintain systems, procedures and policies to meet audit standards.
• Identify areas of potential improvement and enhance efficiency.
• Generate weekly ACH, EFT and check payments.
• Check bank daily for returned payments, help answer open bank item questions.
• Other duties as assigned.

Required qualifications

• Bachelor’s degree or equivalent combination of experience.
• Typically requires 5+ years of experience
• NetSuite experience preferred
• Attention to detail
• Analytical ability
• Strong communication and management skills
• Strong organizational, team building, coaching, and mentoring skills
• General business skills, industry knowledge, and planning skills
• Ability to meet tight deadlines

We're a customer-centric team that believes design is critical to the success of our company. Finance teams are used to dealing with tools that haven't meaningfully evolved in over a decade and we believe that we can create much better experiences.

We are bringing best-in-class design to enterprise finance. This means tackling complex problems along the way—from rethinking how spreadsheets should work, to humanizing complex data-workflows for non-technical users.

This is a remote position based in the US and Canada.

What you'll do:

• Lead the product design of new features, from discovery through launch.
• Partner with Product, Engineering, Customer success, Sales, and Marketing to help decide what we build and how we build it.
• Interview customers to understand how they work and identify opportunities to improve our products and user experience.
• Help us establish, evolve, and document our design system.
• Participate in design reviews and share work regularly across the company.
• Work closely with our go-to-market team to define and refine our brand strategy, visual identity, voice & tone.
• Contribute to a culture of design excellence at Vareto.

What we're looking for:

• Have 5+ years of product design experience; bonus points for working on enterprise SaaS, data, financial, or other relevant products.
• Ability to work across the entire design process, from working with product to define what we should build and why to making sure our product is polished and beautiful.
• Eager to work in the ever-changing environment of an early stage startup, and are comfortable juggling priorities and getting your hands dirty.
• Enjoy thinking about how designs and systems can scale across user workflows.

We strongly believe that DevOps is a combination of cultural philosophies, practices, and tools. It helps us achieve world-class quality, reliability, stability, and security.

As a DevOps Developer, you will join an agile team which values collaboration, trust, and transparency. You will explore solutions to technical problems driven by Product Management, IT Operations, Development teams, and valuable business and productivity initiatives that you and the DevOps team have identified.

Your work will directly impact Auvik’s network management service that handles millions of transactions per second, while solving big challenges for our customers. Drawing on your love of developing creative solutions, your can-do attitude, and your drive to do great work, you’ll help Auvik continue to build software our customers can rely on.

What will I be doing?

• Architect and design key components of a microservices architecture
• Deploy and manage security tools and initiatives
• Deploy and support best-in-class observability/monitoring tools
• Deploy and manage containerized applications using Kubernetes orchestration
• Improve and maintain our continuous integration pipelines
• Build deployment and configuration management automation
• Provide documentation for infrastructure, deployment configuration, and best practices
• Ensure best security best practices across Engineering
• Develop internal web and command line tools
• Scale our infrastructure to support our rapidly growing user base
• Occasionally involved in on-call duties

What are we looking for?

• Experience working in agile and continuous delivery environments
• Experience with Infrastructure as Code (IaC) deployment (security experience is a plus)
• Experience with distributed systems (Kafka and big data pipelines are a plus)
• Strong communicators (written and verbal) who work collaboratively with their immediate team, and the larger organization
• Developers who are unafraid to learn through research and will drive conversation, and make recommendations based on experiences and findings
• Team members who demonstrate accountability by following established processes, and making suggestions for process/delivery improvements
• Developers who work collaboratively with engineering and product management to deliver infrastructure components, to meet the needs of our growing needs  
• Collaborators who will create elegant, scalable, modern, code that evolves our products

Our Stack

• Python
• Terraform
• Kubernetes
• Go
• Kafka

Join Absolute’s Cloud Engineering & Hosting Operations team and be part of our new core infrastructure and cloud initiatives. Our team is building the foundation for the next generation of the company services on top of Kubernetes and AWS. This is a global high throughput set of services that process data for hundreds of millions of devices per day. Be part of architecting the core application stack for throughput and resilience at Absolute.

Do you have a passion for our core mission?

• Solve challenges of scalability, efficiency and security at scale in cloud environments
• Building high availability, high resilience networks and infrastructure.
• Security best practices through continuous monitoring, architecture, networking, and automation

Responsibilities:

• Build and manage secure and scalable environments on-prem and within the cloud.
• Troubleshoot and improve the performance of our environments on a continual basis.
• Work with the security team to review, triage, assess, and remediate security scan results.
• Ensure systems are kept continually up to date through automation and best practice.
• Write automation and implement tooling to lifecycle manage systems.
• Take part in rotating on-call for production systems.
• Perform root cause analysis for production issues.
• Maintain and contribute to our operations documentation.

Technologies we’d like you to have senior level familiarity with:

• Writing scripts with BASH or Python
• Cloud infrastructure platforms and their caveats
• Kubernetes administration
• Infrastructure automation – we use Terraform + Ansible.
• Linux administration
• Development tools like git, and its associated CICD workflows
• Windows admin skills are an asset.

The other things we’d like you to bring:

• At least 8 years of experience in the field.
• Great documentation skills that you regularly use to write documents others can follow.
• Experience mentoring and supporting junior and intermediate level colleagues.
• A data-driven and pragmatic approach to investigating issues when problem solving.
• A deep understanding of what ties infrastructure together.
• A desire to visualize and monitor everything.

In this role, you will become an expert in weekly shopping data.

Your primary responsibilities will include:

• Spotting and correcting errors during the content digitization process
• Developing solutions for reducing error rates by leveraging systems and processes
• Analyzing operational processes to drive continuous improvement for quality and capacity issues
• Reviewing consumer data to understand and recommend content improvements to improve user satisfaction
• Assisting with the development of training and testing materials

What you'll bring to the team:

• You have excellent verbal communication and interpersonal skills
• You are meticulous in your work with a keen eye for details
• You are a self-starter that has shown the ability to improve and optimize processes
• You have experience working with analyzing large quantities of data
• You thrive in a team environment
• You are interested in learning about the fast-paced retail and technology space
• Working knowledge of Excel is a plus, but not required

Here’s how we work:

From working with top technologies to sending you to industry-leading conferences, we will make sure you have all that you need to expand your knowledge and grow your career. We have a trust-based culture where all team members are empowered to work in the way that’s best for them to thrive.

Our culture is at the centre of all that we do. We have been recognized through numerous accolades over the past three years including Best Workplaces in Canada, Deloitte 50 Best Managed, Best Workplaces in Canada for Women, Most Admired CEO and Top 10 Most Admired Corporate Cultures.

Here’s how to apply:

If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.

Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.

We’re open to candidates located +/- 3 hours ET.

As a Product Lead, you thrive not only in the intricate details of product delivery and shipping products, but also in the definition of products with your strategic POV. You’ll help define the core product vision, goals, functionality, and requirements through close collaboration with your project team and clients. You’ll identify market forces, translate user needs into action, and work hands-on with our design and engineering teams to build products for our clients that align with the needs of their business.

You’ll be expected to quickly jump between altitudes — seeing the forest through trees, while also understanding how each and every tree in the forest is important.  

Your responsibilities:

Based on your understanding of a client’s business, market trends, user needs, and technical constraints, you will shape product visions and strategies in partnership with project leads and Product Directors through the formulation and clear articulation of:

• Areas of opportunity and recommend areas of focus for products
• Product outcomes, objectives, and key metrics
• Product features and capabilities
• Product roadmaps and delivery approaches rooted in the strategy
• Keep the team and client laser-focused on solving the right problem at the right time through an outcome-driven approach to product definition, prioritization, and delivery that will enable us to put the best product into the world
• Support a cross-functional working environment by ensuring all voices are heard, challenging the team throughout the definition and delivery process, and by building and maintaining productive relationships with both the client and team
• Lead and be hands-on in product delivery with limited oversight, utilizing a variety of product development methodologies and creating a wide array of product artifacts to support the design and engineering teams (eg: backlogs, user stories, sprint plans, briefs, requirements documentation, dependency diagrams, logic flows)
• Collaborate with engineering leads and project management to define technical implementation methods, assess backend requirements, generate technical estimates, and mitigate delivery impediments

The must-have short list:

• At least 5+ years of experience shaping and shipping products through a variety of definition and delivery methodologies
• Equal passion for both shaping and shipping products — you never hesitate to roll up your sleeves to get the job done wherever the team is in the process
• Experience generating insights and POVs based on market trends, quantitative and qualitative business data, and user research
• A nuanced understanding of the differences working with startups and enterprise clients
• Able to empathetically and effectively engage with users, translating their emotions into real solutions
• Ability to quickly understand, simplify, internalize, and communicate complex or technical concepts
• Excellent communicator utilizing all modes of communications (narrative, visual, etc) to ensure alignment with clients of all levels and the internal team
• Experience working with cross-functional teams in design, engineering, research, and content strategy
• Have an in-depth understanding of what each discipline needs for effective product delivery

Primary responsibilities:

General

• Maintain and develop the capacities of our LMS platforms
• Incorporate technology and adult learning theory to increase offerings of training solutions.
• Guide and mentor other team members in the best practices for instructional design.
• Demonstrate a willingness to be an active participant in initiatives that have fundamental impact on the organization.
• Work collaboratively with cross functional teams to create and support learning initiatives and LMS governance.
  

LMS Responsibilities

• Provide support to the day-to-day operations and administration of the LMS and supporting systems, including specific responsibilities for content and user profile database maintenance.
• Provide end-user support and acts as a subject matter expert for the LMS.
• Identify, analyze, and respond to end user issues and problems such as access to online course content, to isolate the issue and take corrective action, which may include referral to next tier level of support.  
• Conduct User Acceptance Testing for new learning objects and system enhancements. Co-ordinates the implementation of learning modules from a technical perspective ensuring functionality and quality control.

Content Creation Responsibilities

• Create new training following the ADDIE process/framework
• Responsible for the design, development, and maintenance of training courses
• Conduct gap analysis of current programs and requests, and work collaboratively with subject matter experts (SMEs) to assess stakeholder learning needs and develop appropriate curriculum to meet learning requirements.
• Develop a repeatable, scalable education program in support of learning objectives and outcomes for different audiences
• Develop stand-alone material and courses with information provided by SMEs
• Guide SMEs to create high quality training courses.
• Evaluate and report on the business impact of learning programs through the use of learner evaluations and product usage metrics
  

Partners

• Empower Partners to build their skillset and confidence by obtaining Cority certifications to demonstrate the essential knowledge necessary to successfully manage the implementation and maintenance of Cority platform solutions.
• Support ongoing training to ensure Partner Channel success (e.g. new functionality, new products).
  

Client-facing Employees

• Working with Product and Product Marketing to ensure Cority Consultants and Sales have an appropriate understanding of the Cority solutions.
  

For Customers

• Partner with SMEs to provide engaging, comprehensive training curriculum and content for Cority customers.
• Program should be scalable and results oriented.
• Provide valuable content for the Cority User Community to support customer engagement and user adoption.
  

Qualificationsand characteristics of an ideal candidate:

• Education: University or College degree (postgraduate and above in an EHQS and/or IT related field preferred).
• Degree or certificate in instructional design, learning design, e-learning content development, adult education, or related field.
• Experience with implementing a Certification and Badging programs
• Experience: 5-7 years in EHSQ software, consulting, and/or software training is preferred asset
• Understanding of training best practices for SaaS / software
• Intermediate or Advance knowledge of LMS system functionality or database functionality
• Industry standards, SCORM for e-learning courseware and learning systems.
• Intermediate/Advance knowledge of LMS management.
• You have a high attention to detail, and a commitment to quality is evident in your work.
• You’re organized, yet ready to adapt your plans when timelines or priorities change.
• Previous experience on corporate strategic initiatives or project management is considered an asset.
• Tools: Previous experience with Salesforce, MS Teams and Docebo an asset

Must-Haves:

• Three to five years’ experience developing, planning, and implementing training programs, with at least two years in an eLearning environment.
• Excellent planning and organizing skills, with the proven ability to prioritize, handle multiple assignments, work accurately within tight timelines, and interact collaboratively in a team environment.
• LMS experience – Docebo preferred
• Proven working experience in instructional design and content authoring tools/instructional technology (Ex. Captivate, Camtasia).
• Audio and video editing skills
• Exceptional communication skills
• Strong attention to detail and organization
• Strong collaboration skills
• Able to self-motivate and work independently
• Able to take initiative and have foresight
• Handle challenges and devise solutions

Vidyard is looking for Canadian based Account Manager to join our Account Management Team. This position will report into the Director of Account Management. The role is focused on our Commercial customer segment of our business and will be focused on growing & retaining the revenue of our customer base. The Account Management role will be responsible for the exchange of value with all Vidyard customer accounts, specifically focused on the commercial aspects of their accounts.  This role is integral to ensure there is an account strategy with each customer, including a complete understanding of what value the customer is getting from their Vidyard account, while also finding new selling opportunities across the customer account, both cross-sell and upsell. This function will act as the quarter-back to organize cross-functional internal resources to ensure our customers are successful using the Vidyard product.

This is a remote role open to candidates located in Canada.

What You’ll Work On

• Own and manage a territory of high-value and complex Tier 1 and Tier 2 customers  
• Creation and execution of structured account plans designed to help our customers understand the value they’re receiving from their Vidyard usage, with the goal to expand Vidyards solutions within and across our customers teams, departments and subsidiaries.
• Uncover & close opportunities for cross-sell and upsell, working through deal cycles with customers to drive revenue growth within your territory
• Accountable for prospecting & expansion activity metrics that are proven to drive upsell & cross-sell opportunities
• Lead the renewal negotiation process directly with customers from requirements gathering to the finalization of agreements
• Actively coordinate with Customer Success to address at-risk customers, negotiating renewals to mitigate downsell or churn
• Engage with an account team in a high-touch multi-threaded approach, including executive business reviews, to drive engagement across numerous customer stakeholders
• Coordinate with internal team members in Customer Success and Product to help drive adoption, success, and growth.
• Be invested in the success of your customers as this position is tied to ”New Revenue” and “Gross Retention”
• Forecast sales activity and revenue achievement in our CRM, while creating and maintaining satisfied customers.
• Understand client business industry dynamics and competitors, and be able to present our products inside-out to different external stakeholders.
• Establish and grow relationships with key decision-makers, and influencers within your customer base

As an Account Manager You Can Expect to:

• Take initiative to ensure our customers understand the value they get from Vidyard
• Act with urgency in all customer interactions, taking action internally as needed
• Be a strong, constructive communicator and open collaborator both internally and externally
• Always be looking to grow personally and professionally

What You’ll Bring to this Role and Your New Team:

• 2 years minimum experience in a sales role in a MM or Enterprise AE or AM position at a B2B SaaS company
• Experience in Account management and strategic selling
• Experience in complex solution sales process into VP level decision-makers in Marketing, IT, Sales and Procurement.
• Record of consistently meeting or exceeding sales targets.
• Extremely process-driven in your sales methodology.
• Strategic and analytical thinker with the ability to blend technology vision and business strategy to deepen client relationships.
• Strong ability to quickly understand basic technical concepts and explain them to audiences of varying technical expertise.
• Excellent verbal, written, and presentation skills.
• Experience in the Marketing and Sales tech ecosystem
• Technically sound in computer skills. Familiarity with CRM applications / Salesforce
• Problem Solver
• Team player who will make decisive decisions

Our Tech Stack

• Salesforce
• Gong
• Totango
• Salesloft

Job descriptions can be overwhelming. We are all aboard at Vidyard and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for.

As we also value direct and transparent communication, you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one*
• Wellness allowance to spend on what's important to you
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match*
• Stock options
• Flexible holiday program