Relocate to 🇨🇦 Canada

Job title: Manager I, Customer Success Manager

About the role

Samsara’s Canada Scaled Customer Success team advises and guides our Scaled customer base, ensuring they implement and adopt Samsara, and continuously gain business value from our products using digital communications and self-serve resources. As the manager of the Scaled Customer Success team, you will improve our Scaled Customer Success motion, provide focused coaching for each team member, and be an inspiring leader who establishes an energizing team culture for the team. This is a remote position open to candidates residing in Canada.

You should apply if

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will

• Hire, onboard, and develop a high-performing team of ICs and CSMs covering the Canada (Mid-Market) segment. Manage individual performance
• Deliver results across team KPIs and org level OKRs
• Identify and implement process-improvement opportunities; such as systems efficiency gains and leaning into data resulting in increased automation
• Lead from the front with a willingness to get hands dirty
• Team Leadership & Performance: Hire, onboard, and develop a high-performing team of CSMs covering the Canada (Commercial & Mid-Market) segment. Set clear expectations, goals, and KPIs (e.g., net revenue retention, adoption rates, health scores, business review and implementation completion, risk management).
• Run structured 1:1s, pipeline reviews, and risk reviews; deliver consistent coaching and developmental feedback. Recognize and grow top talent; address underperformance quickly and fairly.
• Manage capacity and account assignment across a high-volume book to balance IC and CSM workload and customer coverage.
• Digital Scale Program Ownership: Own and continuously improve the Digital Scale journey for Canada. Define and execute digital plays (onboarding sequences, adoption campaigns, renewal outreach, health score triggers) in partnership with Marketing and CS Operations.
• Customer Outcomes & Execution: Ensure the team drives measurable value for Commercial and Mid-Market customers through structured onboarding, adoption, expansion, and renewal motions. Review and elevate the quality of Customer Success Plans, Business Reviews, and executive-ready materials across the portfolio. Oversee book-of-business risk management, ensure early identification, clear ownership, and documented action plans for at-risk accounts. Support ICs and CSMs in high-stakes customer moments (Implementation kickoffs, QBRs, escalation calls, executive check-ins) as needed.
• Strategy, Process & Enablement: Translate company and CS strategy into a clear operating model for the Commercial and Mid-Market segment, defining cadence, plays, and standards for both low-touch and digital motions. Standardize and improve core processes across Canada (onboarding-to-steady-state handoff, BR cadence, risk playbooks, escalation paths). Use data and tooling (CS platform, CRM, product analytics, digital engagement tools) to monitor performance, surface insights, and guide team decisions. Partner with Enablement to ensure the team has the skills, playbooks, and resources to succeed across a distributed, high-volume territory.
• Cross-Functional Collaboration: Serve as the primary CS point of contact for Sales, Renewals, Services, and Support leaders for the segment. Partner with Sales on account planning, expansion strategy, and commercial alignment across Mid-Market accounts. Provide structured feedback to Product and Operations on recurring customer themes, friction points, and feature gaps specific to the Commercial and Mid-Market segments. Represent the Scale customer voice in internal forums and influence roadmap and policy decisions.
• Culture & Leadership: Model and reinforce the company's cultural principles: customer focus, growth mindset, inclusion, and teamwork. Foster an environment of psychological safety, accountability, and continuous improvement. Communicate clearly and regularly with senior leadership on progress, risks, headcount, and territory health.

Minimum requirements

• 2+ years of experience managing a team
• Experience implementing a scaled (low touch) onboarding or account management program. SaaS experience preferred.
• This is a demanding position with high internal visibility that requires strong work ethic, prioritization, and high emotional intelligence
• Experience with a customer success CRM such as Gainsight or Totango
• Solutions-oriented with strong problem solving skills
• Comfort in a fast-paced, performance-based, and change-heavy environment
• Strong bias for action, the ability to think big, with insistence on high standards
• Bachelor’s degree from a 4-year institution

compensation and benefits

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $134,172.50 — $173,635 USD Total Rewards

What we offer beyond salary

• Flexible Working: remote model, with options for in-person offices; location-based considerations noted in descriptions
• Comprehensive benefits: health and parental leave plans, professional development stipend, etc.

Additional notes

Belonging at Samsara: inclusive environment with equal opportunity for qualified applicants. Accommodations available upon request. Fraud prevention and privacy notices apply.

Job description

Lightspeed is looking for an Account Manager to join our Golf team in North America. We are ideally looking for someone bilingual in Montreal, Quebec (but we are also open to remote candidates within Canada and the US). In this role, you will manage a portfolio of golf course customers and help them get the most value from the Lightspeed platform. You’ll work closely with operators and club managers to increase product adoption, grow revenue within accounts, and ensure long-term customer success. This is a highly relationship-driven role where you’ll combine consultative selling, customer success, and industry expertise to support some of the best golf courses across North America.

What you’ll be doing

• Proactively reach out to customers in your portfolio to drive up product usage and add-ons. Expand the usage of the many modules Lightspeed Golf offers Identify and address churn risks, and ensure adoption of new product launches.
• Ensure a successful utilization of the software by defining success criteria with your customer, with the help of internal teams where applicable (Sales, Services, Support, Product).
• Provide a point of escalation for any issues our large customers may encounter.
• Perform various projects and initiatives to improve our customer’s experience with Lightspeed which would increase CSAT.
• Identifying opportunities for reference accounts/marketing case studies from your portfolio. Performing regular reporting on the state of your portfolio, and ensuring high CSAT/NPS of clients.
• Stay up to date on the Lightspeed product, new processes, new add-ons.
• Be the voice of the customer – and flag product requests to the appropriate teams.
• Be involved in team and/or region wide initiatives, and on continual improvements to how we communicate and work together

And a little bit of…

• Provide best practices to customers regarding POS and management
• Keep up to date with industry best practices
• Work with the appropriate teams to continue to develop and improve our Customer Success and Account Management processes
• Conduct scope calls (when needed) pre-sale to determine customer requirements and set up needs
• Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role

What you need to bring

• Experience managing an extended and complete sales cycle
• Strong emphasis on ensuring customer satisfaction
• Passion for working with people, understanding their unique business needs, and showing how to increase and optimize the output of their business
• Bilingual in English and French (spoken and written) is strongly preferred
• Experience working with major corporations and maintaining SLAs
• Well versed on/and passionate about the golf industry
• Consultative, analytical, and solutions-oriented
• Highly self-motivated, disciplined, and organized
• Results and metric-driven
• A sense of adventure and an entrepreneurial spirit

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Benefits and compensation

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Compensation note

At Lightspeed, compensation varies based on skill set, qualifications, experience, and market data. The total compensation for this position is expected to be in the range of $57,000-95,000 CAD (including the Variable Part). This role is an existing vacancy at Lightspeed. Compensation details reflect the posting at the time and may change. Lightspeed uses AI-enabled tools in recruitment; hiring decisions are made by recruiting and hiring teams.

Senior Manager, HR Business Partner

What You'll Be Doing

Partner with senior business leaders to design and execute people strategies that drive organizational effectiveness, talent retention, and high-performance culture. Lead complex employee relations investigations and resolution processes, applying sound judgment and ensuring legal compliance across Canadian and global jurisdictions. Lead a team of global People Business Partners while partnering with senior business leaders to design and execute people strategies that drive organizational effectiveness, talent retention, and high-performance culture. Consult on org design, workforce planning, and restructuring initiatives, providing data-informed recommendations to business and People leadership. Coach and develop people managers on leadership effectiveness, performance management, and team engagement. Collaborate with Centers of Excellence (Talent Acquisition, Total Rewards, L&D, People Ops) to deliver integrated HR programs aligned to business priorities. In your first six months, you will focus on building trusted relationships with your assigned business unit leaders, conducting a landscape assessment of current people priorities and talent gaps, and completing at least one end-to-end org design or workforce planning initiative. You will also lead employee relations cases independently, support a performance cycle, and co-develop a people roadmap for your client groups aligned to StackAdapt's 2026 company objectives.

Employee relations: Resolve 90%+ of ER cases within agreed SLA timelines. Org design: Deliver at least one documented org design or workforce planning project within the first 6 months. Manager capability: Demonstrate measurable improvement in manager effectiveness scores in assigned client groups within 12 months. Retention: Contribute to a regrettable attrition rate at or below team target for assigned business units.

What You'll Bring to the Table

7+ years of progressive HR Business Partner experience, including at least 3 years in a senior or lead HRBP role supporting complex, fast-paced organizations. Demonstrated experience leading org design, workforce planning, and change management initiatives at scale. Deep expertise in Canadian employment law and employee relations practices across multiple provinces; global employment law knowledge is a valuable asset. Proven ability to build trusted advisory relationships with VP and C-suite leaders, influencing decisions through data, business acumen, and credibility. Track record of coaching and developing managers and teams to elevate leadership capability and engagement.

Benefits & Perks

• The compensation range listed for this role reflects the expected base salary for candidates located in the posting country based on a global rate. It is informed by market data and the approved budget for this position. StackAdapt maintains different compensation ranges for roles across other countries and regions, and final offers will be aligned to the candidate’s current location.
• We do not ask candidates about current or prior salary history, and we will not use such information, if volunteered, in setting an offer. This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package.
• Canada Base Salary Band $148,000 — $203,500 CAD
• USA Base Salary Band $160,000 — $220,000 USD
• StackAdapter's Enjoy: Highly competitive salary, Retirement/ 401K/ Pension, Savings globally, Competitive Paid time off packages including birthdays off, Access to mental health care program, Health benefits from day one, Work from home reimbursements, Optional global WeWork membership, robust training and onboarding, development support, programmatic courses and certifications, parental leave program, friendly culture, social and team events.
• Benefits and perks may vary by country; employment and benefits are administered per local regulations where StackAdapt operates.

Team & Company Context

StackAdapt is a Remote First company; open to candidates located anywhere in Canada or the US for this position. You will be part of a high-impact leadership role within the People & Culture team, collaborating with Finance, Legal, and other G&A functions, as well as cross-functional partners in Talent Acquisition, Total Rewards, L&D, and People Operations.

Who You Are

Senior HR Business Partner with a track record of partnering with senior leaders, driving organizational effectiveness, and managing complex employee relations at scale. Strategic thinker with strong coaching, data-driven decision making, and ability to influence at VP/C-suite level.

Senior Marketing Decision Scientist II

Overview

Instacart’s Marketing Data Science and Analytics team partners across Marketing, Strategic Finance, and Product to power data-driven growth. As a Senior Marketing Decision Scientist II, you will shape how we measure, forecast, and optimize marketing performance across channels, helping Instacart make smarter investment decisions and accelerate customer acquisition and retention. This is a high-impact, high-visibility role on a small, focused team where you will own complex, zero-to-one measurement initiatives and scale proven solutions. You will collaborate closely with channel marketers, growth leaders, finance partners, and data engineers to deliver models and experimentation frameworks that inform multi-million-dollar decisions. If you thrive in a fast-paced environment that still moves like a startup—and you love rolling up your sleeves to turn ambiguous questions into clear recommendations—this role is for you. You’ll join a tight-knit immediate team of 5 within a broader 9-person marketing data science org, where there is real scope to set the bar for analytical rigor, build systems that last, and influence the roadmap. Come help us go far together by solving complex problems that grow the pie for our customers, retailers, and partners.

About the Job

• Own the end-to-end marketing measurement strategy across paid search, paid social, display, affiliates, CTV, and lifecycle/CRM, unifying MMM, MTA, and incrementality testing to guide channel and portfolio-level investment.
• Design, launch, and analyze experiments (e.g., geo tests, PSA tests, holdouts) and causal inference studies that quantify lift, inform targeting, and establish best practices for decision-making under uncertainty.
• Build and productionize predictive models (e.g., LTV, churn/propensity, audience response, budget allocation) using SQL and Python or R, partnering with data engineering to automate pipelines and ensure data quality.
• Create executive-ready dashboards and narratives in tools like Looker or Mode that track KPIs, explain performance drivers, and translate insights into clear, prioritized recommendations.
• Partner with Strategic Finance and Marketing leadership on forecasting, scenario planning, and quarterly planning processes; influence roadmaps and present findings to VP+ stakeholders.
• Prioritize ruthlessly in a dynamic environment, managing multiple concurrent projects and elevating the team’s analytical bar through peer reviews, documentation, and mentorship.

About You

Minimum Qualifications

• 6+ years of experience in marketing analytics or data science within technology, e-commerce, marketplace, or consumer subscription businesses.
• Advanced proficiency in SQL and in either Python or R for data manipulation, statistical analysis, and modeling.
• Hands-on experience designing and analyzing marketing experiments (e.g., A/B tests, geo experiments, holdouts) and applying causal inference techniques to estimate incrementality.
• Proven track record implementing at least one marketing measurement approach (e.g., MMM, MTA, or structured incrementality testing) to inform budget allocation for multi-million-dollar programs.
• Experience building business-facing dashboards and self-serve tools in Looker, Tableau, or Mode.
• Experience working with modern data warehouses (e.g., Snowflake, BigQuery, or Redshift) and version control (Git).
• Demonstrated ability to translate ambiguous business questions into analytical roadmaps and to communicate clear, actionable recommendations to non-technical and executive audiences.
• Bachelor’s degree in a quantitative field (e.g., Statistics, Economics, Computer Science, Mathematics, Engineering) or equivalent practical experience.

Preferred Qualifications

• 8+ years of relevant experience; advanced degree (MS/PhD) in a quantitative discipline.
• Experience building, validating, and operationalizing Marketing Mix Models (preferably Bayesian approaches using PyMC, Stan, or similar) and triangulating MMM with experiment results.
• Familiarity with privacy-conscious measurement (e.g., conversion modeling, SKAN, clean rooms such as Amazon Marketing Cloud or Ads Data Hub) and ad platform APIs.
• Experience with analytics engineering and pipeline tooling (e.g., dbt, Airflow) and strong data QA practices.
• Background in lifecycle/CRM analytics (e.g., uplift modeling, audience selection, message experimentation) and LTV forecasting.
• Exposure to experimentation platforms and feature flagging (e.g., Optimizely or internal frameworks) and to ML applications for bidding, pacing, and creative optimization.
• Experience mentoring peers and elevating analytical standards through code reviews, reproducible research, and documentation.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $168,000 — $177,500 CAD

Systems Operations Specialist

What You'll Do

• Support and maintain our go-to-market systems, including HubSpot, Vitally, and other operational platforms.
• Build, maintain, and troubleshoot workflows, automations, lifecycle stages, routing rules, and operational processes.
• Investigate and resolve system issues, workflow failures, data inconsistencies, and operational requests from internal teams.
• Partner with Sales, Customer Success, Marketing, Finance, and Product to improve business processes and operational efficiency.
• Create and maintain dashboards and reporting that provide visibility into pipeline, customer health, renewals, forecasting, and other key business metrics.
• Support integrations and data flow between CRM, billing, product, analytics, and customer support systems.
• Perform data cleanup, improve CRM hygiene, and help maintain data accuracy across business systems.
• Document processes, troubleshooting guides, and operational playbooks to improve scalability and enable self-service.
• Identify opportunities to automate repetitive work using workflows, AI tools, and other operational technologies.
• Assist with cross-functional operational projects that improve how teams work together and scale.

What Success Looks Like

• Business systems operate reliably with minimal disruption.
• Internal teams receive timely, effective support for operational questions and system issues.
• Data across our go-to-market systems is accurate, consistent, and trusted.
• Manual processes are reduced through thoughtful automation and workflow improvements.
• Reporting provides leaders with reliable visibility into business performance.
• Documentation enables teams to solve common operational issues independently.
• Operational processes continue to scale as Nylas grows.

What You'll Bring

• 3+ years of experience supporting business systems, operations, revenue operations, customer operations, or a similar function.
• Experience working with CRM platforms such as HubSpot, Salesforce, or similar systems.
• Experience creating or supporting workflows, automations, reporting, and operational processes.
• Strong analytical and problem-solving skills with the ability to troubleshoot issues across multiple systems.
• An understanding of data quality and how information flows between business applications.
• Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment.
• Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders.
• A continuous improvement mindset with curiosity for learning new tools and technologies.

Nice to Have

• Experience with Vitally, or similar Customer Success platforms.
• Experience with workflow automation tools such as Zapier, Make, n8n, Workato, or similar platforms.
• Familiarity with APIs, integrations, or low-code automation.
• Experience using AI tools such as ChatGPT, Claude, GitHub Copilot, or MCP-enabled tools to improve workflows or productivity.
• Experience with reporting tools such as Looker, Sigma, Tableau, or Power BI.
• Basic SQL knowledge.
• Experience supporting SaaS go-to-market organizations.

Interview Process

1. The Intro: 30 minute discussion with the Hiring Manager
2. The Deep Dive: 60 minute live technical assessment
3. The Loop: A series of 45-minute chats with the team (max 3 hours) where we look for the "what, why, and how" behind your best work.

Sr Product Manager

Product Management; Remote Canada | Remote United States

The Role

BeyondTrust's Pathfinder platform governs the credentials, access, and behavior of AI capabilities embedded in our products and agentic workloads our customers deploy at scale. As Sr. Product Manager, AI Security, you will own the product strategy and roadmap for our AI-native security capabilities: Agent Control, NHI Governance, Secretless, and MCP Gateway. You are BeyondTrust's internal expert on the agentic AI threat landscape, translating Phantom Labs research into product requirements and keeping our roadmap ahead of how adversaries exploit AI systems.

What You’ll Do

• Own the product strategy, roadmap, and success metrics for BeyondTrust's AI security capabilities on Pathfinder platform
• Serve as BeyondTrust's internal AI security subject matter expert, synthesizing Phantom Labs threat research, competitive intelligence, and analyst coverage into product decisions
• Partner with the AI Coworker Security team to define, validate, and iterate on requirements for securing AI agents, MCP servers, and agentic orchestration frameworks
• Maintain deep understanding of the agentic AI ecosystem including MCP protocol, multi-agent orchestration frameworks, LLM tool-calling, and prompt injection attack chains
• Define and maintain BeyondTrust's framework for AI workload security distinguishing AI-assisted from AI-executed workflows
• Conduct primary market research with CISOs, security architects, and IAM engineers through win/loss analysis, customer advisory boards, and analyst briefings
• Drive BeyondTrust's design partner program for AI security capabilities, recruiting early customers and translating feedback into roadmap priorities
• Perform competitive analysis across CyberArk, Delinea, Astrix, Entro, Oasis, Wiz, and emerging NHI and agentic security vendors
• Coordinate AI-related product work across the BeyondTrust portfolio ensuring architectural consistency and eliminating duplication
• Represent BeyondTrust's AI security vision with industry analysts, customer advisory boards, and security industry events
• Work with Product Marketing and Solutions Engineering to develop positioning and launch plans for AI security capabilities
• Support pre-sales engagements and respond to complex technical questions related to AI security architecture

What You’ll Bring

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
• 5+ years of proven product management experience in cybersecurity, identity security, cloud security, or closely related domain
• Demonstrated technical understanding of AI and ML systems architecture, including how LLM agents, MCP servers, tool-calling, and RAG pipelines work
• Proven ability to read and synthesize security research, including CVEs, exploit chains, threat intelligence reports, and security conference presentations
• Working knowledge of identity security disciplines: PAM, IAM, secrets management, workload identity, NHI lifecycle management
• Familiarity with the NHI threat surface, including service accounts, API keys, OAuth tokens, machine certificates, and agent session tokens
• Experience defining product strategy in a fast-moving market category with limited prior precedent
• Track record of collaborating with security research, engineering, and threat intelligence teams in a technical PM capacity
• Excellent written and verbal communication able to engage CISOs, security architects, and developers at appropriate levels
• Experience with Agile and Scrum methodologies and delivering results in a fast-paced environment
• Deep intellectual curiosity and habit of reading threat research and analyst reports

Nice To Have

• Security certifications: CISSP, CCSP, CEH, OSCP, or equivalent
• Hands-on experience building or operating AI agents or agentic frameworks (LangChain, LangGraph, AutoGen, Claude Agent SDK, or similar)
• Prior experience in a cybersecurity vendor's product management, threat research, or security engineering function
• Experience with BeyondTrust product suite or competing PAM and IAM platforms
• Published security research or speaking experience at security conferences
• Familiarity with NIST AI RMF, EU AI Act, SEC 4-day cyber disclosure requirements, or AI and security governance frameworks

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

What you'll be doing

Owning and creating the roadmap for various existing Measurement solutions (Foot Traffic Attribution, Account-Based Marketing Measurement, First-Party Data Attribution, etc.) Creating 0->1 Measurement solutions across new verticals and customer journeys. Responsible for delivery of product specs that capture user needs along with clear direction for the engineer, design, and QA team on how the feature should behave and what success looks like. Success for this role is someone who can drive features through to completion, delivering high-quality results while dealing with ambiguity, and creating products that drive more customer engagement with the StackAdapt platform.

What you’ll bring to the table

• Proven experience delivering complex projects across multiple milestones.
• Excellent collaborator, able to tailor your approach when working with Product, Design, Engineering, Data Science, and Revenue teams.
• Keen design sense; you’re able to look at a feature and understand it through a user’s eyes.
• Clarity of writing denotes clarity of thought; you’re able to capture and distill ideas down into written word in order to build consensus around your vision.
• AdTech experience preferred but not required.
• You’ve successfully incorporated LLM usage into your day-to-day to accelerate your work, and understand where these tools can help customers versus where more deterministic methods are appropriate.

Team description

They will work day-to-day with two other PMs in the Measurement space, as well as a dedicated team of engineers, designers, and QA. This person will report to a Director of Product who also oversees the Reporting, Measurement, and Planning teams.

Tech stack

Not explicitly listed in the excerpt. The candidate should be comfortable collaborating across Engineering, Design, and Data Science, and capable of delivering product specs for features across measurement solutions.

Who you are

— See “What you’ll bring to the table” above (collaborative, user-focused, clear communicator, experience with complex projects, and ability to drive features end-to-end).

Benefits and perks

• Canada Base Salary Band $168,000 — $231,000 CAD
• USA Base Salary Band $144,000 — $198,000 USD
• Highly competitive salary
• Retirement/401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership and hubs in London and Toronto
• Robust training and onboarding program
• Support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications
• A parental leave program
• A friendly, welcoming, and supportive culture
• Social and team events

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement.

Job responsibilities

Own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion.

Requirements

Strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity.

Qualifications

Ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products. The role is best suited for someone who can shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.

What you'll do

Define, build, and scale the Xsolla Money Account, including wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Work with cross-functional teams and external partners to deliver financial products that enable new business models, creator monetization, and deeper player engagement.

Who you are

Strong cross-functional collaboration, execution-focused, and comfortable operating in fintech and gaming spaces with regulatory and partner considerations.

Tech stack

Not specified in the listing.

Team description

Collaborative, cross-functional environment focused on building embedded financial services for gamers, creators, and developers.

Benefits

Not specified in the listing.

Perks

Not specified in the listing.

Senior Product Manager (Campaign Execution)

What you'll be doing

Owning and creating the roadmap, and defining the long term vision for the Campaign Execution team

Rethink our campaign building experience through an AI-first lens and transforming the workflow into a more intelligent and automated experience

Responsible for delivery of product specs that capture user needs along with clear direction for the engineer, design, and QA team on how the feature should behave and what success looks like.

Success for this role is someone who can drive features through to completion, delivering high-quality results while dealing with ambiguity, and creating products that drive more customer engagement with the StackAdapt platform.

What you’ll bring to the table

• 5+ years of experience as a product manager delivering complex projects across multiple milestones.
• Problem solver; you’re able to identify problems, understand them deeply, and figure out different solutions to the problems
• Success for this role is someone who can drive features through to completion, delivering high-quality results while dealing with ambiguity, and creating products that drive more customer engagement with the StackAdapt platform.
• Excellent collaborator, able to tailor your approach when working with Product, Design, Engineering, Data Science, and Revenue teams.
• Keen design sense; you’re able to look at a feature and understand it through a user’s eyes.
• Clarity of writing denotes clarity of thought; you’re able to capture and distill ideas down into written words in order to build consensus around your vision.
• Martech experience is preferred but not required.
• A Computer Science or Engineering background is preferred but not required - ensuring you can understand and communicate technical concepts

Tech stack / team description

The role reports to a Director of Product as well as a dedicated team of engineers, designers, and QE, while collaborating with product managers in adjacent product areas.

Benefits, perks, and compensation (summary)

Canada Base Salary Band $168,000 — $231,000 CAD

USA Base Salary Band $144,000 — $198,000 USD

StackAdapt benefits include: highly competitive salary, retirement plans, paid time off, mental health care, health benefits from day one, work from home reimbursements, optional global WeWork membership, training/onboarding, personal development support, programmatic courses and certifications, parental leave, inclusive culture, social/team events. Benefits may vary by country.

Lead and develop a high-performing team

• Manage, coach, and develop a team of Customer Advocacy Associates
• Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels
• Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment
• Partner with recruiting to hire, onboard, and retain top talent
• Deliver exceptional customer outcomes

Resolve complex and highly escalated customer complaints with efficiency, empathy, and sound judgment

• Review and respond to sensitive, high-risk complaints, reinforcing and shaping the “Voice of Affirm”
• Communicate with customers across channels, including email and phone, as appropriate
• Represent and advocate for the complaints function in cross-functional forums to ensure consistent, high-quality customer experiences

Own QA operations and processes, ensuring consistent, high-quality complaint handling across the team

• Evolve QA frameworks to maintain depth, rigor, and scalability as the organization grows
• Own vendor performance and accountability for third-party complaint handling, ensuring alignment with Affirm standards for quality, compliance, and customer experience
• Establish and monitor service level expectations (SLAs/KPIs), proactively identifying risks and driving corrective actions
• Oversee internal escalation workflows and act as a point of escalation for the most complex and sensitive issues
• Establish scalable support models and coverage strategies to maintain service levels during periods of fluctuating volume or constrained bandwidth
• Own capacity planning and resource allocation across internal teams, vendors, and contractors
• Manage and oversee contractors supporting the CAR team to ensure consistent performance and coverage

Lead complex, cross-functional initiatives across teams such as Vendor Partners, Compliance, Legal, Risk, Product, and Communications

• Act as the primary operational interface with partner teams to improve intake quality, routing accuracy, and escalation effectiveness
• Remove operational bottlenecks and drive alignment on processes, tooling, and customer experience standards
• Influence product, policy, and process improvements based on customer insights and complaint trends
• Drive continuous improvement at scale
• Analyze complaint data to identify trends, root causes, and opportunities for systemic improvement
• Deliver measurable impact by reducing complaint rates and improving customer satisfaction
• Drive remediation of thematic issues through strong cross-functional collaboration
• Continuously improve the internal complaints management program, tools, and workflows
• Identify emerging risks, operational gaps, and service-level challenges, and drive end-to-end solutions with minimal direction
• Improve customer-facing resources and education to streamline service and reduce friction

Serve as a subject matter expert on Affirm’s products, servicing processes, and applicable regulatory requirements

Stay informed on evolving consumer finance policies and industry trends

• 5+ years of people management experience in a customer operations or service delivery environment with a Bachelor’s degree; OR 3+ years with a Master’s degree; or no experience with a PhD; or equivalent experience
• 3+ years of experience in customer support, service delivery, or complaint resolution
• Experience managing vendors, BPOs, or external partners
• Experience owning multi-domain operational functions (e.g., QA, escalations, service delivery)
• Demonstrated ability to lead complex, cross-functional initiatives and drive measurable outcomes
• Strong operational mindset with experience managing SLAs, KPIs, and service performance
• Ability to operate independently and drive execution with minimal oversight
• Resilience and ability to navigate ambiguity, complexity, and high-pressure situations
• Collaborative mindset with strong stakeholder management skills
• Exceptional written and verbal communication skills with attention to detail, tone, and clarity
• Strong customer empathy and a passion for improving customer outcomes
• Proactive thinker with a continuous improvement mindset

Base pay range per year: $89,000 - $139,000

Health care coverage, Flexible Spending Wallets, Time off, ESPP, equity rewards, and other benefits; remote-first with some office-based roles

What You’ll Do

Lead the design, execution, and continuous improvement of Affirm's Engineering University Programs, including internship, apprenticeship, and new graduate programs. Deliver an exceptional experience for early-career talent through engaging programming, events, and development opportunities. Partner closely with University Recruiting to ensure a seamless experience from candidate acceptance through program completion. Collaborate with stakeholders across Engineering, Talent Acquisition, People, and Learning & Development to align program goals, drive engagement, and measure success. Use participant feedback, stakeholder input, and program metrics to identify opportunities for improvement and enhance program outcomes year over year. Manage program communications, timelines, logistics, and participant support across multiple initiatives simultaneously.

What We Look For

3+ years of experience in program or project management, preferably within talent, university recruiting, or employee experience programs. Experience designing and managing university talent programs, including internships, campus recruiting initiatives, and early-career development programs. Strong written and verbal communication skills, with the ability to build relationships and influence cross-functional stakeholders. Proven ability to create exceptional participant experiences by partnering across teams, gathering feedback, and driving continuous improvement. Passion for fostering diverse, inclusive, and equitable talent programs. Strong organizational skills with exceptional attention to detail. Ability to navigate ambiguity, prioritize effectively, and manage multiple initiatives simultaneously.

Pay and Benefits

Base pay range per year: $77,000 - $127,000. Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents. Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses. Time off - competitive vacation and holiday schedules. ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount. 100% subsidized medical coverage, dental and vision for you and your dependents.

Additional Information

Remote-friendly role (#LI-Remote). The majority of roles are remote; some roles may require occasional work from an Affirm office. Affirm is a remote-first company. Visa sponsorship is not available for this position. Equal opportunity employer; accommodations available in hiring process.

Who You Are

While not listed as a separate bullet in the excerpt, the qualifications imply you are collaborative, detail-oriented, experienced in early-career programs, and committed to inclusive talent initiatives.

lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve.

Bootstrapped since day one, we’ve grown from 0 to $40M ARR in 6 years, without raising a single dollar.

Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals.

Your Mission

As a Customer Success Manager, you will own a portfolio of 100 high-value clients and contribute to $1M in Annual Recurring Revenue (ARR).

Your goal is to drive customer success, maximize product adoption, and ensure long-term retention, ultimately achieving a 110% Net Revenue Retention (NRR) target through proactive engagement, upsells, and renewals for the North American Market.

What You’ll Do

Customer Onboarding & Adoption

Led new clients through a structured and seamless onboarding experience.

Provide tailored training and best practices to help customers maximize the value of lemlist.

Proactively ensure customers integrate lemlist into their workflows for long-term success.

Account Management & Growth

Build and nurture strong relationships with key accounts to foster engagement and loyalty.

Monitor customer health metrics, identify risks early, and implement retention strategies.

Act as a strategic partner, helping clients optimize their use of lemlist to drive business results.

Customer Success & Support

Be the trusted advisor for your portfolio, ensuring customers achieve their goals.

Collaborate closely with internal teams (Sales, Product, Support) to deliver an exceptional experience.

Gather customer feedback and provide insights to improve product development.

Retention & Expansion

Identify and execute upsell and cross-sell opportunities to increase account value.

Develop and implement targeted expansion strategies to achieve 110% NRR.

Drive renewals by ensuring customers see continued value in lemlist.

What We’re Looking For

• Fluency in English (Spanish will be a +) You’ll be working with international clients.
• Customer-first mindset You’re passionate about delivering outstanding customer experiences.
• Sales-driven approach You understand how to drive revenue through upsells and retention.
• Strong communication skills You excel at building relationships and simplifying complex ideas.
• Proactive problem solver You take ownership, anticipate challenges, and find creative solutions.
• Experience in SaaS or Customer Success is a plus!

What You’ll Gain

• Ownership of a high-value client portfolio in a fast-growing company.
• Hands-on experience in customer success, retention, and revenue growth.
• The chance to make a real impact by driving product adoption and customer satisfaction.
• A dynamic, international environment where innovation and collaboration thrive.

Recruitment process

• Interview with Victoire (our TAM)
• Meet with Tal (Team Lead KAM)
• Business case + debrief (Yann Vp of Sales + Tal)
• Meet with Charles (CEO)
• Reference check
• Offer

3Pillar Global builds breakthrough software products that power digital businesses. As we continue to expand our business, 3Pillar is seeking an experienced and dynamic Field CTO to provide (a) thought leadership, consult on strategic customer and partner engagements as billable engagements, (b) help the sales organization on key focus areas with technology and product development expertise, and (c) provide guidance to the product delivery teams on specific accounts where you’ve had exposure as billable subject matter expert and advisor.

We believe that client success starts with finding a match between client needs and 3Pillar services, and making it easier for our clients to buy from and do business with us. At the same time our customers demand more business focused technical expertise and support from product development vendors to address complex architectures. As a Field CTO you will act as a technical advisor to both internal and external stakeholders. You will  work closely with customers to understand their technical requirements, provide guidance on solving technical challenges, and help them make informed decisions about their technology investments. You will be a part of the consulting group with other senior practitioners in related fields. Together you will evolve a strong, collaborative team that provides strategic technology support to our customers.  You will report directly to the Chief Innovation Officer.

Responsibilities

• Pre-sales Engagements: You will collaborate with cross-functional internal teams and executive stakeholders from our client organizations to understand where they are today and the challenges they’re facing. You will  share success stories and case studies that illustrate how you, or others at 3Pillar, have solved similar problems. You will apply your experience, bring in personal and 3Pillar success stories, and technology expertise during the sales meetings with the client where such expertise is needed. You will assist the solutioning team on the account that you were engaged during pre-sales with your advice.

• Consulting: You’re curious, asking questions to first ensure that we’re answering the right questions as you dive deep into your clients’ challenge. You’re comfortable reframing issues, focusing the client on those that will drive the most impact. You will be the technical advisor to both internal and external stakeholders. You will propose solutions to enterprise business problems specific to technology and systems strategy, data, target state design, industry best practices, deep platform specific expertise. You will work with Industry Lead to build, maintain and mature capabilities within the industry vertical.

• Delivery Advice on the accounts you were engaged in as consultant or during the sales cycle: As billable member on your billable accounts, you will advise our delivery teams as they design, build and deliver products for our customers. You will act as a bridge, providing solution continuity as accounts move from sales, through consulting and into sustained delivery. You will work with delivery teams to ensure alignment and mentor delivery team members as they mature professionally. It is your responsibility to sell yourself as a billable resource transitioning from sales support discussions regarding possible solutions to a billable role as part of Delivery finalizing and implementing solutions.

• Win Client Trust and Confidence: You will build and sustain executive customer relationships. You will work closely with client executives to understand their current and desired technology and systems landscape , guide them and solve technology and architecture strategy  by making informed decisions about their existing and planned investments.

• Success in this role will be demonstrated through the following attributes and skills:

• Consulting: Consulting soft skills, ability to consult on technology and architectural strategy, experience with building software systems and products, and know-how related to Product development organization and  SDLC process.
• Strong written, verbal and presentation communication skills. Strong report writing skills on findings and recommendations.
• Ability to strike a trusted working relationship with the client executive stakeholder.  
• Advise PDMs during Delivery to ensure their success on your projects with your findings during consulting engagement.
• 50% or higher Billability

• Sales Enablement:
• Works closely with Industry Leaders, Client Partners and Sales Executives to intimately know the business goals and related technologies of current and potential customers. Helps them succeed in achieving both their goals
• Works closely with customers during sales calls or quick 2-4 hr workshops to understand their technical requirements, recommending options  on their existing and planned investments.
• Able to construct high quality written proposal materials that assists the solutioning team.

Requirements

• 13+ years of experience of experience with strong exposure to Product, UX, Data Engineering & Architecture.
• Knowledgeable and conversant in at least one full-stack ecosystem and with at least one cloud provider (AWS, Azure, Google Cloud etc.).
• Able to display proven experience as technical leader within a product development team.
• Previous client facing consulting experience required.
• High awareness of industry issues and trends, and the ability to incorporate these in future projects, positioning 3Pillar as a leader in new technologies.

Benefits

• 100% 3Pillar funded medical and dental coverage for employees and their dependents.
• Unlimited PTO Company paid disability and life insurance.
• Generous Parental Leave

What is it like working for 3Pillar Global?

• At 3Pillar Global, we are the power behind the brands you know. We are hiring new team members to assist us in continuing our growth trajectory as a fast growing global team of thousands of professionals. New Leaders will live our shared values of Intrinsic Dignity, Open Collaboration, Outsized Impact, and Continuous Improvement everyday to harness The Power of Team and deliver exceptional products and services for our clients.
• We support the comprehensive wellbeing of our team members, through:
• Career growth and development
• Physical and mental wellbeing: as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging unlimited PTO to take some needed time off, we want all of our team members operating at their best.
• Living our value for Intrinsic Dignity as an equal opportunity employer and,
• Providing a comprehensive US benefits package that includes:
• 100% 3Pillar funded medical and dental coverage for employees and their dependents
• Unlimited PTO
• Company paid disability and life insurance, and
• Generous Parental Leave

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together.

About the role:

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below are in USD and pertain to workers in the United States)
    
    • Zone A: [$150,00 - $207,100]
    • Zone B: [$141,600 - $194,800]
    • Zone C: [$132,100 - $182,400]
  • Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
    • Zone A: [$171,000 - $235,600]

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Engineering Manager, Growth

As a Senior Software Engineer, AI, you’ll …

• Lead architecture and design for features that integrate with large language models, diffusion models etc.
• Consider the impact of technical decisions not just on your immediate team, but also across features and teams working on similar problems.
• Hold a high bar for technical quality of AI features at Webflow while taking a pragmatic approach to delivering value to users incrementally.
• Stay up-to-date on AI/ML advancements to assess their relevance for the organization's strategy.
• Collaborate with product engineering to identify and implement AI solutions that improve user experience and solve specific use cases.
• Develop and maintain user interfaces that integrate AI models and algorithms.
• Assist in developing and integrating third-party AI APIs into the product's architecture.
• Develop a deep understanding of our architecture and codebase while also learning about our product and the customers that use it.
• Build quality feedback tooling, including traditional software unit and integration tests as well as AI specific evaluations and quality measurements.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements

• BA/BS degree or equivalent experience
• Have 5+ years of experience with a proven track record of shipping code to build consumer-facing web products.

You’ll thrive as a/an Senior Software Engineer, AI if you:

• Have 2+ years of experience building products that depend critically on AI/ML.
• Have development experience with Node.js, React, TypeScript and a deep, foundational understanding of web technologies more broadly.
• Are proficient with AI concepts and technologies, including large language models, fine tuning, vector databases and prompt engineering.
• Are passionate about AI and the opportunities unlocked by recent advancements, and want to contribute to building great user experiences on top of these technologies
• Possess strong understanding of web development best practices and principles, including responsive design, web performance metrics and accessibility standards.
• Effectively communicate and collaborate with cross-functional teams.
• Love thinking through large technical problems and working through that complexity on a collaborative, distributed team.
• Can debug production issues across services and multiple levels of the stack.
• Take pride in taking ownership and driving projects to business impact.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
• Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching.
• Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
• Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

This Solution Architect/Solution IT expert role will work within the Product Sustainability & Compliance team of the Technical Operations, Quality Assurance product line. This position includes the below mentioned tasks and responsibilities with main focus on SAP Product and REACH Compliance, SAP Product Safety (formerly SAP EHSM) and SAP S/4HANA for Product Compliance Software Solutions.

Key tasks/ responsibilities:

• Supports solution design updates and solution impact analysis (including creation of relevant documentation or updates to existing documents): as-is and to-be solution architecture modelling and impact analysis.
• Acts as IT consultant to relevant stakeholders like Product Owners, Product Manager, Business process Owners (e.g. input to technical process flows, requirements, functionality gap analysis) with support of Senior consultants.
• Understands business processes governing the application and is able to establish strong links with other technical teams responsible for the application and product delivery.
• Supports alignment to defined technology roadmap among cross functional teams
• Supports process optimization within the domain to meet system or user requirements and develop new functionality.
• Supports requirements gathering exercises and is able to show how agreed requirements are addressed by the proposed solution.
• Supports the conversion of User Requirements into Technical Requirements and Work packages for Developers.
• Supports the development of, and modifications to, solution components to ensure that they take account of relevant architectures, strategies, policies, standards and practices and that existing and planned solution components remain compatible
• Works and cooperates with a team of external consultants and developers for change and incident management processes in either Waterfall, DevOps or Agile team configurations.

Key expectations:

• Develops further business/technical critical knowledge within the area of expertise for the function.
• Assists in the development of others by sharing his/her experiences and knowledge in the field of expertise.
• Becomes a reliable team member.
• Supports the implementation of projects within the area of technical expertise, contributes to the implementation planning.
• As needed, supports maintenance and support activities (troubleshooting, incident resolution) e.g. for technical implementations or Change Management processes in a Waterfall, Agile or DevOps setup.
• Helps in defining testing for System and User Acceptance tests

Must-Haves:

• Very good application knowledge in: SAP Product and REACH Compliance, SAP Product Safety (formerly SAP EHSM) and/or SAP S/4HANA for Product Compliance Software Solutions.
• >2 years of professional IT experience in the relevant SAP module(s) mentioned above.
• Participation in at least 1 SAP implementation project ( full cycle) in a similar role to the job description.
• Some experience in the area of EHSM (Product Safety, Product Compliance) processes and corresponding regulatory context.
• Good understanding of SAP material master.
• Able to contribute to alignment meetings and discussions with business and IT stakeholders.
• BS in Computer Science, engineering or equivalent degree and/or experience.
• Advanced English reading, writing, listening and speaking.

Soft Skills:

• Very strong communication skills at different levels (end users, stakeholders, team leads) in an assertive and collaborative manner.
• Analytical mindset, attention to detail.
• Excellent team player who enjoys collaboration, knowledge sharing as well as self-learning.
  Special Requirements

Flexibility to travel ~10%-15% of time including outside of home country

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

We’re looking for a highly skilled Senior Frontend Engineer to join our SP (Service Provider) Success team. Here, you’ll have the opportunity to directly impact Webflow’s trajectory by empowering our partners and creators to thrive on the platform. You'll work on critical engineering projects that touch Webflow Marketplace, ensuring our partners' success and helping them unlock new opportunities for growth.

This is more than just a frontend role — it’s a chance to make tangible contributions to the core of Webflow’s business. Whether you're tackling complex system challenges, leading solutions from concept to production, or leveraging your technical expertise, your work will be at the intersection of technology and business growth.

If you're a dynamic engineer with a blend of technical skills, a deep systems mindset, and an affinity for creating products that drive business success, this role will allow you to own impactful projects from start to finish. Everything you build will have measurable outcomes, pushing both our product and our community forward.

About the role:

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    
    • Zone A: $150,100 - $207,100
    • Zone B: $141,550 - $194,750
    • Zone C: $132,050 - $182,400
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • CAD 171,000 - CAD 235,600

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Engineering Manager.

As a Senior Frontend Engineer, you’ll:

• Build performant, accessible, and scalable user interfaces using JavaScript, TypeScript, React, Next.js, Jest, Storybook, and Webflow’s Spring design system
• Own features end to end from design handoff through implementation, launch, and iteration
• Collaborate closely with backend engineers, and work in backend code when needed to deliver full-stack solutions
• Partner with designers and product managers to translate complex requirements into intuitive user experiences
• Improve frontend architecture and introduce best practices around accessibility, performance, and maintainability
• Lead by example through high-quality code, thoughtful reviews, and mentoring other engineers
• Troubleshoot production issues with urgency, clarity, and a focus on delivering reliable experiences

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

• Have 5+ years of experience working as a FE/UI engineer and some backend with a proven track record of shipping code.
• Are proficient in advanced React/Next.js frameworks and CSS patterns.
• Have a deep, foundational understanding of Javascript and/or Typescript.
• Have experience with testing frameworks (e.g. Jest, Mocha, Playwright, Cypress)
• Treat web accessibility as a top priority.
• Have experience working with a fast paced, highly collaborative, and cross-functional team.
• Are comfortable working in an agile, safe-to-fail, environment.
• Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
• Flexible PTO for all locations and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

As a Fullstack Developer, you will be responsible for the development and maintenance of complex AI Customer Experience (AICX) software and infrastructure.

Roles and Responsibilities

• Build/develop the application, server, services, and database that make up the foundational structure of our web application
• Deliver end-to-end features at the highest standards of quality
• Proactively improve architecture and resolve technical debts
• Maintain a healthy codebase (maintainable, scalable, secure, bug free)
• Acquire a complete understanding of our SaaS products
• Be involved in end to end product development
• Collaborate with our product, QA and client support teams

Requirements

• 3+ years work experience with Python and TypeScript Development
• Strong in Python 3 and FastAPI development, including in areas of multi-threading, asyncio and performance optimization
• Strong relational database skills: writing SQL queries or using an ORM
• In-depth knowledge and passion for following best practices
• Adept at finding the right tool for each task, avoiding the NIH syndrome
• Experience with Docker and Docker Compose
• Strong knowledge of Vite and React development and best practices
• Strong knowledge of TypeScript
• Understanding of modern styling techniques such as TailwindCSS
• Familiarity with the principles of Responsive Web Design
• Able to troubleshoot performance problems and memory leaks using Chrome/Safari’s developer tools

Nice-to-Haves

• Background in natural language processing and/or computational linguistics
• Previous experience in SaaS or AI companies
• Fluency in multiple languages

Benefits

• 20 vacation days. In addition to local holidays.
• Full remote. Work anywhere in the world with stable internet.
• Cowork. Access any coworking office on Earth (and drink free coffee).
• High & equal salaries. Get paid higher than average and equally with global colleagues.
• Laptop incentive. Let us pay you back for work devices and tech upgrades (or give them if you are in the R&D department).
• Health & wellness. Receive dental, vision, and mental health coverage for yourself and your family (Canada only).
• Visa support. Request support with immigration to countries in our corporate group.
• Stock options. Qualify for employee stock options with leadership positions.
• Refugee friendly. Proto prioritises candidates who are displaced or relocating due to conflict.

At Cority, we keep abreast of the changing labour market to ensure that our employees are paid based fairly and equitably based on their skills, years of experience, education and functional experience. Employee health and well-being are at the core of what we do. Competitive health benefits, dental plans, fitness allowance, health care spending account, retirement savings plan, work from home, as well as subsidized internet provide employees and their families support and flexibility.

We pride ourselves on our values-driven, performance oriented, dynamic and growth focused culture. The leadership team strives to create a meaningful work experience for employees through challenging work projects and employee recognition. Our HR team ensures our employees have opportunities to get social through corporate volunteering and social happy hours both in office and virtually.

Job enrichment, employee development and career planning are our priority. Cority ensures that employees have their skills and certifications up-to-date with our annual training allowance. Internal Recruitment, Departmental Conferences, Group Training Programs, and High Talent Programs are some of the ways that we hone skills and grow talent within the company.

Position summary:

Cority is looking for a DevOps Build & Release Engineer to be a part of our existing team. Our organization is a dynamic, fast-paced, highly collaborative environment. We are looking for a passionate team player who is committed to the success of the collective group. The successful candidate will be able to leverage their excellent technical capabilities and drive while delivering immediate value and influencing our long-term roadmap.  This is a fantastic opportunity to join a highly skilled and dynamic team. We take the success of our customers incredibly seriously and our team is a critical part of this success.

The DevOps Engineer will work collaboratively with software engineering to build, deploy, and monitor our systems. The engineer will also help architect, develop, and implement a secure operating environment for our web, API & microservices based solutions on multiple cloud platforms using industry standard best practices.

Responsibilities:

• Drive architecture, develop and deliver fully automated multi-account global cloud infrastructure on the cloud while also anticipating and designing for future needs.
• Drives automation where possible in all DevOps processes.
• Communicate directly with partner teams to ensure that requirements and specifications are understood.
• Support continuous delivery pipelines for the deployment to all layers of our SDLC.
• Monitors and track system, infrastructure, performance, application errors metrics.
• Troubleshoot, analyze the root cause issues in the platform.
• Review completed architecture designs or prototypes with team and participates in code reviews.
• Provide support and maintenance.
• Open to learning and working with modern technologies.
• Opportunity to work independently as well as, as part of a team, to deliver new and enhanced functionality.

Qualifications:

• Must have a university degree in computer science or a related program.
• Minimum 3+ years’ experience as a DevOps Engineer.
• Strong understanding architecting, building, and operating large-scale distributed systems on a multi-account cloud platform such as AWS and Azure
• Experience with Agile & Scrum methodology.

Technical Qualifications:

Must Have

• Experience with CI practices and tool chains such as but not limited to dotnet, MSBuild, Java, Maven, Artifactory, Docker.
• Experience with CD practices and tool chains such as but not limited to GitLab, GitHub, Jenkins, Bitbucket, Ansible, AWS Code Deploy.
• Experience building and maintaining infrastructures using Terraform or Pulumi.
• Experience with building and troubleshooting Linux and Windows Docker containers and pipeline runners.
• Experience with automation scripting in Python, Bash, PowerShell
• Experience with cloud network and security implementations and management.
• Experience with AWS services, such as CloudFormation, ECS and Kubernetes.
• Experience with monitoring and alerting tools such as New Relic, Datadog, ELK Stack.
• Experience with code quality and security scanning tools, such as SonarCloud, Veracode, Aqua.

Nice to Have

• Experience with Object-Oriented Programming, in C# or python.
• Experience with Microservices.
• Experience with Multi-tenancy.
• Cloud Certifications in AWS or Azure.

Soft Skills:

• Proven passion for technology and can navigate your way across complex and rapidly changing landscapes by staying on top of the latest trends.
• A self-starter who actively challenges the status-quo, is curious and not afraid to ask “why” and “what”.
• Fantastic communications (written and oral), who thrives on sharing and gaining knowledge.
• Experience working with remote teams.

Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email.

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.

For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world.

The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

What's in it for you?

At Cority, we keep abreast of the changing labour market to ensure that our employees are paid based fairly and equitably based on their skills, years of experience, education and functional experience. Employee health and well-being are at the core of what we do. Competitive health benefits, dental plans, fitness allowance, health care spending account, retirement savings plan, work from home, as well as subsidized internet provide employees and their families support and flexibility.

We pride ourselves on our values-driven, performance oriented, dynamic and growth focused culture. The leadership team strives to create a meaningful work experience for employees through challenging work projects and employee recognition. Our HR team ensures our employees have opportunities to get social through corporate volunteering and social happy hours both in office and virtually.

Job enrichment, employee development and career planning are our priority. Cority ensures that employees have their skills and certifications up-to-date with our annual training allowance. Internal Recruitment, Departmental Conferences, Group Training Programs, and High Talent Programs are some of the ways that we hone skills and grow talent within the company.

Position Summary:

Cority Software, a global leader in Environmental, Health, Safety (EHS) and Sustainability management solutions, is seeking a highly analytical and results-driven Senior Pricing  & Research Analyst. This role will focus on optimizing pricing frameworks, analyzing evolving market needs, and conducting research projects to support strategic decision-making. Reporting to the Executive Vice President of Product Strategy, the successful candidate will play a pivotal role in aligning pricing strategies with product value, market needs, customer requirements, and Cority’s broader growth objectives

Key Responsibilities:

Pricing Strategy & Optimization:

• Develop and manage pricing models and structures aligned with product value and market positioning.
• Support product launches and growth initiatives with tailored pricing strategies and performance analysis.
• Conduct market research on various pricing models and perform competitive analysis to identify industry best practices and opportunities for strategic pricing improvements
• Monitor and analyze pricing framework performance, identifying opportunities for optimization and presenting recommendations to leadership for real-time adjustments

Market Needs & Research:

• Conduct targeted market and pricing research at the EVP’s request, analyzing emerging trends, customer needs, competitive positioning, and growth opportunities to inform strategic decisions and future investments.
• Present findings and actionable recommendations to leadership for strategic decision-making.
• Lead efforts to identify evolving customer requirements and industry shifts, providing in-depth analysis to support market-entry initiatives and regional pricing strategies.

GSA Pricing Administration:

• Ensure compliance with GSA pricing requirements, maintaining accurate documentation and processes.
• Collaborate with internal teams to align GSA pricing with Cority’s broader strategies.

Cross-Functional Collaboration & Operations:

• Partner with Sales, Marketing, Product, and Finance teams to align pricing and market strategies with business goals.
• Ensure pricing updates are implemented accurately in internal systems and effectively communicated.
• Serve as a resource for resolving pricing inquiries and supporting sales enablement efforts.
• Other duties as required.

Qualifications and Characteristics of an Ideal Candidate:

Education & Experience:

• Bachelor’s degree in Finance, Economics, Business, or a related field; advanced degrees or certifications (e.g., MBA, CPP) are a plus.
• 5+ years of experience in pricing, market analysis, or strategic planning, ideally in SaaS or software industries.
• Familiarity with GSA pricing compliance is preferred.

Technical & Soft Skills:

• Proficiency in analytics tools (e.g., Excel, Tableau, Power BI) and CRM systems (Salesforce preferred).
• Strong analytical and problem-solving skills with the ability to deliver actionable insights.
• Excellent project management skills, with the ability to plan, execute, and deliver research and pricing initiatives on time.
• Excellent written and verbal communication skills
• Detail-oriented and organized, with the ability to balance multiple priorities in a fast-paced environment.

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is the one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why this role?

This role is for students who are excited about building the next generation of machine learning models and NLP products. Our SWE roles can cover creating datasets for machine learning, scaling the pods to serve our API, or even building out new security features on our platform. We don't distinguish much between interns and full-time employees, and you’ll have plenty of opportunities to push code to production. You'll have full autonomy and ownership over high-impact work, and will be backed by the support of an incredible team or leaders & mentors. Join us at a pivotal moment, shape what we build, and wear multiple hats!

We're currently hiring for multiple teams and roles, including Frontend, Backend, Full-stack, and Infrastructure roles. We'll take your interests & experience into account throughout the application process.

Our recruitment process will begin in the upcoming weeks, and we will be carefully reviewing applications and assessing potential candidates for our internships. Should we find a suitable match with your qualifications and our requirements, we will be in touch to discuss the opportunity further and to advance your application to the next stage.

Please Note: To be eligible for this position, you should be currently enrolled in a post-secondary program and available for a full-time 3-6 month internship, co-op, or research work term.

As a Software Engineering Intern, you will:

• Ship delightful experiences for our user-facing products, meticulously crafting code for browsers or server code.
• Build features for the API platform that directly impact users.
• Design and implement robust data pipelines (crawlers, storage, filters).
• Design and implement scalable services or infrastructure for machine learning development.
• Build internal tooling (CI/CD, dev utilities) to move faster together.
• Build tech writing skills through maintaining and contributing to technical documentation, both internal and external facing.
• Keep up with the cutting edge and adopt new technologies to improve performance and reliability across Cohere.
  

Our Perks:

• An open and inclusive culture and work environment
• Work closely with a team on the cutting edge of AI research
• Free daily lunch
• Full health and dental benefits, including a separate budget to take care of your mental health
• Personal enrichment benefits towards arts and culture, fitness and well-being
• Remote-flexible, offices in Toronto, New York, San Francisco and London and coworking stipends
• Paid vacation

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.