Aufgrund der stark wachsenden Kundenbasis sind wir laufend daran, unser Team zu erweitern. Aktuell suchen wir Verstärkung im Customer Success für die Position als
Junior Technical Customer Success Engineer
In dieser Funktion arbeiten Sie im Team mit nationalen und internationalen Organisationen zusammen, um globale Netzwerksicherheitslösungen zu planen, zu installieren und zu betreiben. Sie analysieren die Kundenbedürfnisse und beraten den Kunden. Von der Konzeptphase über die Implementierung bis hin zum Betrieb sind Sie eine zentrale Ansprechperson auf der technischen Seite. Zudem bilden Sie die Schnittstelle zwischen unserer Entwicklung und dem Sales.
Sie verfügen über einen Universitäts- oder Fachhochschulabschluss in Computerwissenschaften oder fachverwandten Gebieten, sprechen fliessend Deutsch und Englisch und haben Spass an einer Arbeit, bei der Sie sowohl Ihre technischen Kenntnisse als auch Ihr Kommunikationstalent einbringen können.
Sie sind hoch motiviert, in von internen Spezialisten und Team-Kollegen betreuten Schulungsprogrammen Ihr bestehendes Know-how theoretisch und praktisch auszubauen sowie neue Kompetenzen zu erwerben und bringen idealerweise einige der folgenden Voraussetzungen mit:
- Kenntnisse über Unix- und Linux-Betriebssysteme
- Vertrautheit mit der Netzwerkthematik im Allgemeinen sowie mit den wichtigsten Internet-Protokollen (TCP/IP, HTTP, SSL, SMTP, SSH, DNS, BGP, OSPF)
- Konzeptionelle und praktische Kenntnisse im Bereich Netzwerksicherheit. Kerntechnologien: Firewalls, Web Application Firewalls, VPN-Netzwerke, IDS und IPS, E-Mail-Sicherheit und Remote Access
- Planung und Implementierung globaler WAN- und Hub-Netzwerk-Topologien
- Kommunikation und Zusammenarbeit mit internationalen Kunden
- Freude an Teamwork, aber auch hoher Grad an Selbstständigkeit
Open Systems AG bietet Ihnen interessante Herausforderungen im dynamischen und globalen Umfeld der IT-Sicherheit. Sie bewegen sich in einem Arbeitsumfeld, in dem innovative Lösungen, schnelle Entwicklungszyklen, Kreativität und offene Kommunikation gelebt und kontinuierlich gefördert werden. Das Streben nach technischem Fortschritt steht für uns im Zentrum. Sie arbeiten in unserer Niederlassung in Zürich und erhalten die Möglichkeit, Mission Control Einsätze von mehreren Monaten auf Hawaii zu leisten.
The candidate
In Cyprus or Switzerland, we are aiming to find a high-skilled marketing manager who will help us share our future products with the relevant community. Particularly, they will be responsible for:
- Executing our marketing strategy that is planned by the founders and the Marketing Director
- Content production for various marketing channels
- Evaluating the effectiveness of marketing strategies to better adapt and optimise
- Coordination of our partners and communication with contractors
As the member of 110I, you will report directly to the Marketing Director and collaborate on various projects within the marketing scope. During the first month, the successful candidate will get to know 110I’s marketing features. After that, they will develop better outreach tools and performance ideas together with the marketing department.
Competencies
We want you if you meet the following:
- You suggest a better digital communications performance solution by analysing more effective ways to complete outreach. You continue improving your software knowledge experience and do not depend on tools that were mastered already
- You can support a company’s tone of voice throughout its whole media communications journey
- You can create various types of content (audio-visual, text, interactive, etc.) and employ them appropriately
- You are all about organising and structuring large amounts of data
- You are both creative and strategy-oriented so you turn all your ideas into plans and achievement
Knowledge and skills
Our desirable candidate should provide:
- Solid experience in managing marketing channels (SMM, SEM, SEO, Emailing, etc)
- Stakeholder management
- Interest in the entertainment industry and knowledge of how this market works, especially video games
- Audio-visual editing and design programs (Adobe Suite) knowledge is a big plus
- Profound writing skills
- Fluent English
- Ownership and a clear view on how different partners and tools can be involved in marketing campaigns realisation
- Desire to learn constantly
- Nice to have: degree in Marketing, Media, Communication or related field
- Nice to have: Native Russian speaker
- Nice to have: previous experience in setting up a business/project. Feel free to tell us about it when attaching your CV
What we offer
Our big mission is to upgrade the entertainment industry. Whatever role you play at 110I, we all can integrate our expertise and notice how movies, video games, music, etc. are being changed because of us. We promise that working here is about:
- The huge pipeline with top tier partners (fashion brands, rock bands, advisors etc.). For instance, we collaborate with “the father of disco****”**** Giorgio Moroder and Electronic Arts founder Trip Hawkins
- A real impact on the projects of 110I, you are never a back burner
- Opportunity to develop those skills that drive and inspire you. We take care of the team’s feedback and look for a desired role for everyone
- Communicating freely in rock & roll environment
- A competitive salary (we will discuss this individually) with performance-based bonuses
- Full-time with flexible time schedule
- Working place in one of our modern offices in Limassol, Cyprus, or Tolochenaz, Switzerland
- Opportunity to relocate to other departments of ours
The role:
- Research and business valuation of high-growth private tech-based companies (top 100 unicorns and selected earlier-stage companies) and related industries and sectors;
- Co-develop further consensus-based methodology providing complete late stage view for Tech sectors, versioning and methodology training materials;
- Create and support partner circle relationships, information exchange, follow ups;
- Locate and research available data on industry and/or company, perform analysis (incl. financial modeling in Excel), and make quality investment judgment;
- Work closely in an investment research team of 3-5 analysts. Reporting to the Investment Director or the Research Team lead;
- Depending on seniority assume team lead, task or function lead, or other responsible roles and directions.
Qualifications check-list
- Bachelor’s / Master’s degree of a relevant educational institution completed;
- Minimum 2 year of relevant analytics experience in investment banking, investment advisory or VC/PE management with research / modeling / investment analysis;
- Robust corporate finance and analytical skill-set, CFA participation is a plus;
- Ability to analyze large chunks of data, make and present conclusions; o Knowledge of financial analysis and valuation;
- Ability to create financial models;
- Advanced Excel skills;
- Fluent English.
Personal qualities
- Fast learner with the ambition to master best practices;
- Pursuer of personal and professional growth and self-development;
- Good collaborator, acting in team’s best interest;
- Able to structure complex notions in a concise and clear manner;
- Great at personal time management;
- Self-disciplined & self-organized;
- Creative thinker with strong critical thinking skills;
- Person of integrity, reliability and transparency;
- International-diversity communication skills.
Work format and terms
- Fully remote/Full work day, exclusive occupation;
- Contract with Swiss or Cyprus company, or via any local staffing agency;
- EUR/USD/CHF-denominated market salary with bonus to be agreed, based on responsibility area.