Remote 🚀 Management Jobs

What will you do?

• Build, lead, and scale a high-performing analytics team with a strong product mindset
• Lead the development and implementation of a data management and analytics strategy aligned with the product’s business objectives
• Act as a strategic analytics partner to Product Leadership, contributing to product strategy and long-term decision-making
• Ensure that product teams have access to reliable and timely data to support decision-making
• Align analytics priorities with product goals, balancing short-term needs and long-term impact
• Partner with cross-functional teams to identify and prioritize data-driven opportunities for growth and optimization
• Communicate insights and recommendations in a clear, concise, and product-oriented manner
• Promote a strong data and analytics culture that supports ownership, accountability, and product thinking across the organization
• Stay up to date with industry trends in analytics and data science, evaluating their potential impact on product and business objectives

What are we looking for?

• Proven experience building and leading analytics teams
• 5+ years of experience in analytics, preferably in the gaming or tech industry
• Strong product thinking and the ability to translate product goals into clear analytical questions
• Ability to operate comfortably at both strategic and execution levels, depending on business needs
• Strong expertise in product and game analytics
• Confidence in challenging assumptions and reframing problems when data or metrics do not support effective decision-making
• Strong communication and leadership skills, with the ability to influence stakeholders at all levels of the organization
• High level of ownership and a strong drive to deliver high-quality outcomes in a timely manner

Work mode

• Onsite from our office in Vilnius or Nicosia
• This role is eligible for relocation & immigration support.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Vilnius include:

• Additional paid time off
• Sick Leave Compensation
• Pregnancy and Childbirth Leave Benefit
• Career development and education opportunities within the company
• Meal Allowance
• Premium Private Health Care
• Mental well-being program (iFeel)
• Perks discounts platform (over 450 exclusive discounts)
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• Company events
• Seniority Awards
• Referral program - You can recommend the best talents to the company and receive a reward

What you will do:

• глубоко погрузиться в анализ рыночных данных;
• формировать и отслеживать метрики, влияющие на бизнес;
• разрабатывать аналитические отчеты и дашборды;
• развивать и автоматизировать процессы в команде;
• анализировать цены конкурентов, оптимизировать ценообразование для иностранных авиакомпаний, управлять комиссиями поставщиков;
• много коммуницировать со всеми участниками процесса - доставать информацию, согласовывать, сверять, контролировать.

What we expect from you:

• опыт в роли аналитика данных в продуктовой компании от 4х лет;
• глубокое знание SQL (сложные запросы, аналитические функции, оптимизация);
• уверенное владение Python (обработка и анализ реальных данных, базовый ML);
• опыт работы с бизнесовыми метриками;
• опыт дизайна и анализа А/B тестов;
• опыт постановки задач команде разработки;
• опыт выполнения дата инженерных задач будет плюсом (airflow + dbt);
• самостоятельность и автономность - готовность принимать решения и нести за них ответственность;
• проактивность и инициативность, стремление улучшать процессы - ты сам способен поставить себе задачу и довести ее от начала до конца.

How we roll:

• в любой точке мира: не привязываемся к локации, платим в долларах, любим путешествовать;
• без бюрократии: удобные процессы здорового человека, горизонтальные и открытые коммуникации, быстрое обсуждение идей и принятие решений;
• компенсируем: ДМС, психотерапию или иностранные языки, занятия спортом и больничный.

Benefits for Aviasales employees

• Competitve salaries: We pay what you deserve - not a dollar less
• Sports: We partially pay for sports: be it the gym or curling lessons
• Language tuition: We’ll help you level up in your target language - c’est très important!
• Medical insurance: We take care of you and partially compensate health costs
• We cover co-working expenses: Because your workspace is important
• Children's education: We'll help you pay for kindergarten and school fees
• Distance working: We're cool with you working from home

Job Description

We are looking for an experienced product analyst who will help us make our games better with their knowledge, experience and dedicated resources. Relevant experience in gamedev on IAP-based monetization projects is not a must, but is highly desired.

Responsibilities

• More or less standard duties of an experienced product analyst (researches, dashboards, results presentation, some features ownership, etc.)

Required Skills

• Proficiency in SQL, Mathematical statistics, and Python
• Proven ability to properly accept/set tasks
• Good presentation skills
• Business oriented mindset
• Ability to find growth points

Requirements

• Bachelor's degree in Marketing, Mathematics, or related field
• Minimum three years' experience in product analysis

Benefits

• The ability to work remotely.
• The company fully covers transportation, insurance, working visa, welcoming relocation bonus, and first-month accommodation, if you are ready to relocate.
• A share of our common success: participation in company profits program.
• Modern hardware (i7/500GB SSD/16GB RAM minimum) so that nothing distracts you from effective work.
• Regular lectures and presentations from in-house speakers and industry experts.
• Cosy office near the sea, huge veranda with BBQ zone, seasonal fruits, regular corporate events and more.

The Opportunity

To achieve our ambitious goals, we’re looking for a Workplace Operations Manager to join our Workplace Experience team. At Superhuman, we believe that where and how we work directly influences how we connect, create, and thrive. We’re seeking a Workplace Operations Manager to oversee the operational performance of our Berlin Hub and ensure the space runs safely, efficiently, and reliably as our team continues to grow.

Reporting to the Senior Manager, Workplace Experience, this role focuses on the operational backbone of the workplace—including building systems, vendor management, safety compliance, and sustainability initiatives. You will help ensure the hub operates smoothly day-to-day while supporting a high-quality environment where employees can collaborate, focus, and do their best work.

What you'll do

• Own Workplace Operations - Manage all facility operations for the Berlin Hub, including building systems (HVAC, electrical, plumbing), preventative maintenance programs, and reactive repairs.
• Manage Vendors & Services - Own vendor relationships end-to-end, including negotiation, SLA tracking, performance management, and cost optimization.
• Partner with Building Management - Work closely with the landlord and property management teams to ensure smooth daily building operations and resolve infrastructure issues.
• Drive Safety & Compliance - Ensure compliance with German occupational health, fire safety, and workplace regulations. Coordinate inspections, documentation, drills, and workplace readiness.
• Lead Emergency Preparedness - Support emergency response planning and business continuity efforts in partnership with Global Security and IT.
• Support Space Planning & Hub Readiness - Partner with Workplace Experience and Real Estate teams to support seating strategy, capacity planning, and space optimization.
• Drive Sustainability Initiatives - Support workplace sustainability efforts, including energy efficiency, waste reduction, and responsible procurement practices.
• Track Workplace Performance - Oversee operational reporting, including energy consumption, maintenance costs, space utilization, and workplace KPIs.
• Build Scalable Systems - Develop operational processes, documentation, and reporting structures that support long-term workplace growth in Berlin.
• Partner Across Teams - Collaborate with IT, Security, Finance, Legal, and People teams to ensure a reliable and well-run workplace.

Qualifications

• 5+ years of workplace operations, facilities management, or technical building operations experience.
• Experience supporting operations in a large or growing office environment.
• Strong knowledge of vendor management, facilities systems, and preventative maintenance programs.
• Familiarity with workplace safety, regulatory compliance, and building operations in Germany.
• Strong organizational and problem-solving skills with a proactive approach to operational improvements.
• Ability to balance operational reliability with a people-centered workplace experience.
• Strong communication skills and ability to collaborate with internal teams, vendors, and building partners.
• Experience working with workplace management systems, ticketing tools, or facilities platforms is a plus.
• A mindset of ownership and continuous improvement in workplace operations.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Benefits and Perks

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Superhuman builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Superhuman Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 
• Comprehensive benefits for candidates based in Germany: Superhuman offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness and pet care stipends, learning and development opportunities, and more.
• Relocation Support: Superhuman provides comprehensive relocation support to make your move to Berlin seamless. Our package includes visa assistance, destination services to help you and your family settle in comfortably, and a relocation bonus to cover additional expenses, such as temporary housing.

Who you are

We encourage you to apply. At Superhuman, we value our differences, and we encourage all to apply. Superhuman is an equal-opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age.

Job description

The Role

We are looking for a hands-on Product Manager to join our hardware team (R&D). You will take full ownership of our interactive haptic device - from defining product vision, features, and go-to-market strategy to building a robust distribution network and delivering the product to customers worldwide.

What You Will Do

• Own end-to-end product execution from design handoff through launch and full product lifecycle
• Lead all communication, negotiation, and documentation with manufacturing partners, managing the factory relationship independently
• Oversee production cycles, certifications, regulatory compliance, and quality control across markets (China, US, Europe)
• Manage logistics end-to-end: from factory to end consumer - across direct sales and distribution partners
• Build and execute distribution strategies across online, retail, and direct channels
• Orchestrate inventory planning, forecasting, and supply chain efficiency, including accessories and SKU lifecycle
• Monitor product performance post-launch (sales, returns, defects, customer feedback) and drive continuous improvement including after-sales and reverse logistics
• Collaborate with cross-functional teams to ensure successful launches, channel readiness, and alignment on pricing and availability
• Represent the company at trade shows and exhibitions, including travel to key markets

What We Are Looking For

• 4+ years of product management experience, ideally launching hardware or consumer electronics products.
• Strong expertise in manufacturing, supply chain, distribution, and sales in US/EU markets.
• Proven negotiation skills: able to secure favorable terms with vendors, partners, and stakeholders.
• Strategic, technical, and operational thinker: capable of managing end-to-end product delivery.
• Experience managing documentation, regulatory compliance, and the full product pipeline from development to delivery.
• Skilled in analyzing user feedback, returns, and post-sale data to improve product experience.
• Excellent communicator, able to influence and align cross-functional and multicultural teams.
• Startup mindset: proactive, adaptable, and data-driven.

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

• The chance to be part of a pioneering team in a rapidly evolving industry
• Direct impact on the future of immersive media
• Flexible working hours and remote-first culture
• A team that values initiative, clarity, and collaboration
• Access to all tools and tech you need
• Unlimited DeoVR Premium
• A work environment where ideas matter and people are treated with respect

Job Description

What you'll do:

• Partner with product and engineering teams to generate, structure, and validate hypotheses aimed at driving growth and improving user retention.
• Lead the full A/B testing lifecycle: define success metrics, design experiments, ensure statistical rigor, analyze results, and translate findings into clear business recommendations.
• Analyze user behavior to identify opportunities for improving LTV, ARPU, and reducing churn.
• Define, track, and evolve core product and growth metrics aligned with company objectives.
• Develop dashboards and self-service analytics tools to empower data-driven decision-making across teams.
• Translate complex data into clear, actionable insights that directly influence product strategy and roadmap decisions.

Who you are:

• Strong proficiency in SQL (e.g., Snowflake, Postgres), including use of window functions, CTEs, and efficient query writing.
• Experience with data visualization tools such as Looker and Superset.
• Proficiency in at least one scripting language commonly used in analytics (e.g., Python, R).
• Strong experience designing, running, and analyzing A/B tests, including power calculations, experiment setup, validation, and interpretation of results.
• Solid understanding of experimentation methodologies, causal inference, and statistical modeling.
• Deep understanding of product and monetization metrics such as LTV, ARPU, retention, churn, conversion, and cohort analysis.
• Strong product thinking: ability to evaluate hypotheses, assess trade-offs, connect metrics to user behavior, and prioritize initiatives based on impact.
• Experience designing and implementing reliable event tracking systems to ensure data quality and experiment integrity.
• Excellent communication skills, with the ability to clearly present insights and recommendations to both technical and non-technical stakeholders.

Benefits and Perks:

• Competitive salary package commensurate with experience.
• Remote, in-office, and hybrid work opportunities.
• The equipment you need to do your job.
• A premium SIMPLE subscription.
• 21 days annual leave, plus bank holidays (those observed where you live).
• Flexible hours. We focus on your results, not how long you spend at your desk.

About the opportunity

We are looking for a dynamic Team Lead to join our KYC QA team to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in KYC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers and stakeholders can trust. This role is crucial to achieve this goal.

What you'll do:

As Quality Assurance Team Lead, you will support all KYC related control by leading a team of QA Analysts and Associates.

• Coach and empower your team members by inspiring them with a positive attitude, trust and focus.
• Grow your team with the right structure, size, and capabilities by helping to onboard suitable and motivated candidates, and participating in hiring processes as needed. Establish development plans for new and existing team members.
• Review (and where required define) OKRs relevant for your team.
• Participate in the implementation of the strategic roadmap of KYC QA.
• Actively engage in presenting your projects and ideas to the wider organisation.
• Ensure risk awareness in the team and mitigation of risks with relevant action plans.
• Use data to reach SLAs and make forecasts.

What you need to be successful:

• You have a proven track record of relevant experience in KYC and/or AML.
• Relevant experience (e.g. 1+ years) in leading teams as People Manager, ideally with a focus on coaching, and oversight of QA processes in a KYC context.

• Advanced understanding of regulations on Financial Crime, AML, terrorism financing, fraud, KYC.
• You have experience in BPO Vendor Management / Industry.
• You are fluent in English and at least in one other key language (DE, FR, IT, ES).
• Contribute to continuous improvement of the customer journey through quality assurance insights and actions.
• Demonstration of data analytics mindset in decision making.
• You are detail oriented, diligent and reliable.
• You have a hands-on mentality and take on ownership.
• Ability to manage operational requests as senior expert for the team.
• Knowledgeable about all the processes and tools relevant for your area, with an ability to advise and coach teams to optimise their work.
• Fundamentally increasing efficiency and scalability of KYC QA processes & tasks by driving and supporting initiatives and projects.

• Actively help yourself (and others) be successful.
• Deals well with ambiguity.
• Continuously learn and challenge the status quo.
• Think globally, act locally.
• Strong bias for action.
• Give and receive open, direct and timely feedback.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
• A relocation package with visa support for those who need it.

Tech Stack:

Not specified in the job description.

Team Description:

You will play a key role in the implementation of the strategic roadmap of KYC QA as a role model. Your engagement with stakeholders outside of KYC QA will allow you to partner with the wider organisation, and enable successful cross functional initiatives.

What You'll Do

Phase 1: Connect & Integrate

• Map the "as-is" healthcare landscape and design the "to-be" technical integrations for eligibility, prior auth, and claims.
• Work hands-on with engineering and partners, leveraging APIs and middleware to integrate disparate systems to power a simple patient experience which ensures regulatory compliance.
• Translate insurance requirements into clean, actionable technical specifications.
• Define the "Clean Claim" baseline - establish the core data validation rules required to move from manual entry to initial electronic submission.
• Lead the product introduction of insurance-based pathways for home sleep studies (HSS) and DME therapy.
• Ensure parallel operation of cash-pay and insurance flows without introducing friction.

Phase 2: Transform & Scale

• Obsess over the patient experience. Use your tech-forward mindset (and the right AI/ML tools) to automate the packaging of pre-authorization bundles and clinical documentation, removing manual touchpoints.
• Design and iterate on digital-first patient journeys that provide radical transparency in pricing and care status.
• Build automated "scrubbing" engines that validate claims against payer-specific rules before they leave our system, ensuring a near-100% clean claim rate and minimizing denials.
• Identify platform gaps and leverage emerging health-tech standards (like FHIR or smart clearinghouse APIs) to ensure our stack is future-proof and scalable.

Continuous Ownership

• Own the end-to-end insurance product roadmap, balancing rapid "scrappy" launches with long-term platform stability.
• Collaborate with Clinical, Ops, and Billing teams to ensure our tech solves real-world operational pain points and reduces administrative overhead.
• Maintain an uncompromising standard for HIPAA compliance and data integrity while pushing the boundaries of UX.

What You Bring To The Role

• Deep Healthcare Experience: 5+ years in Product Management specifically within healthcare (Health-tech, Insurance-tech, or Digital Health). You know the difference between an 835 and an 837, but you also know how to make them work in a modern cloud environment.
• Tech-Forward Mindset: You are comfortable talking APIs with engineers and system architecture with stakeholders. You don't just want to follow the process, you want to automate it.
• Transformational Drive: You have a proven track record of taking complex, legacy-style workflows and turning them into seamless, user-centric digital products.
• "Roll Up Your Sleeves" Mentality: In the beginning, you’ll be doing the heavy lifting to get the integrations live. You enjoy the challenge of connecting the dots to make a vision reality.
• Patient-First Philosophy: You are passionate about improving the lives of patients and believe that better technology is the key to better health outcomes.
• Familiarity with the Stack: Experience with HSS (Home Sleep Studies) or DME (Durable Medical Equipment) flows is a massive plus.

Benefits

Compensation Range: $140,000 - $150,000/yr. Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company. This person is eligible to partake in the company's bonus program.

The Company currently provides medical, vision, and dental insurance with 100% of the employee medical, vision, & dental premiums covered by the Company. There is an option to participate in both a medical FSA and dependent care FSA. We offer a 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary. You will be eligible for Paid Time Off in accordance with the company’s policies. Our Seattle-based employees will receive commuter benefits.

Who We Are

• We’re committed to a vision of millions waking rested and ready.
• We are Human First because our patients and teammates are why we’re here.
• We are growing rapidly but sustainably because we are committed to Relentless Progress.
• Run into a challenge or a new opportunity? We tackle it as a team because we know that we are Stronger Together.
• We’re going to push you to ask big questions and find bold answers. Everyone has a seat at the table, regardless of their title or job description.

Kanzum is a B2B fintech providing cross-border payments and local account infrastructure across Africa, MENA and Asia.

The Role

You own the client experience post-sale. You will receive hot, validated leads from Sales, onboard clients (including compliance), and support their day-to-day payment operations. You will also drive expansion by increasing product usage, collecting feedback, and partnering with internal teams to improve the platform.

What You'll Do

• Sales handover → activation: run onboarding from kickoff to first successful payments
• Compliance onboarding: guide clients through KYB/KYC requirements, coordinate documentation, and work closely with Compliance
• Client support (first point of contact): handle questions/issues on payments and operations, triage, and drive resolution with Ops/Product/Engineering
• Account growth: identify expansion opportunities (higher usage, new corridors/features), run check-ins, and improve adoption
• Feedback loop: collect structured customer feedback and translate it into product improvements
• Operational discipline: keep clean notes, follow-ups, timelines, and basic reporting (onboarding status, open issues, risks)
• Build the team: in the next few months build a global customer success team

What You Bring

• Experience in B2B Account Management / Customer Success / Client Operations (fintech/payments/banking or SaaS preferred)
• Strong stakeholder management and problem-solving; you close loops and don't drop details
• Comfortable working in a regulated environment and explaining compliance steps to clients
• Clear, calm communicator with high ownership in a fast-moving team
• Excellent English is essential (written + spoken) for daily work with international clients
• Additional languages are a bonus (especially Arabic and/or French)

Nice to Have

• Knowledge of cross-border payments / settlement / local accounts
• Experience supporting clients across multiple regions/time zones (MENA/Africa/Asia)

How to Apply

Send your CV/LinkedIn + 5 lines on: a B2B onboarding you owned end-to-end, and why you're a fit for payments/compliance + customer operations.

Обязанности

• Вести задачи в таск-трекере (Jira, Trello, YouTrack) и поддерживать «чистоту» бэклога
• Помогать планировать спринты и контролировать выполнение
• Собирать и уточнять требования у команды и лида
• Поддерживать коммуникацию между отделами (арт, дев, геймдизайн, левел-дизайн)
• Отслеживать базовые метрики: дедлайны, прогресс по задачам, своевременность релизов
• Готовить отчёты для C-level
• Организовывать и проводить Scrum-ивенты

Требования

• Уверенное владение Jira/Confluence
• Базовые знания Scrum/Kanban
• Опыт работы с App Store Connect и Google Play Console
• Понимание ролей в геймдев-команде и ключевых продуктовых/маркетинговых метрик
• Опыт 1–2 года на роли PM/координатора в IT/геймдеве; организация работы группы 5–10 человек
• Знание PMBOK (жизненный цикл проекта: предпроект, ведение, завершение)

Будет плюсом

• Понимание критериев SMART

Софт-скиллы

• Коммуникабельность и умение уточнять
• Многозадачность и внимательность к деталям
• Гибкость и быстрая обучаемость

Мы предлагаем

• Сильную инженерную команду и здоровую культуру разработки
• Конкурентоспособную зарплату
• Удаленную работу из любой точки мира
• Гибкий график и адекватный менеджмент
• Возможности для роста и развития
• Команду, где ценят инициативу и любовь к играм
• 25 дней отпуска и выходной в день рождения

The Impact You’ll Make

As part of this role in the Customer Success team, you will act as the strategic bridge between our clients and Incode’s internal teams, ensuring seamless implementations, impactful insights, and long-term growth for our accounts. You will transform client objectives into tangible results by guiding projects from kickoff to successful completion, fostering strong relationships, and enabling customers to unlock the full value of our solutions.

What You’ll Own & Drive

• Client Lifecycle Management – Manage the entire lifecycle of enterprise customer relationships, from onboarding and implementation to expansion.
• Project Management Leadership – Lead project management during implementations, ensuring timelines, scope, and deliverables are met.
• Executive Relationship Building – Build strong, trust-based relationships with executive-level stakeholders by providing exceptional service and strategic guidance.
• Insight Presentations – Deliver impactful data-driven presentations and insights to client leadership teams.
• Cross-Functional Collaboration – Engage cross-functional teams (Solution Engineers, Product, Engineering, DevOps, Infrastructure, Business Operations) to design and deliver tailored solutions.
• Issue & Risk Management – Identify, manage, and resolve key issues and risks across accounts.
• Process Development – Develop scalable processes to accurately capture customer requirements and measure success.
• Production Transition & Adoption – Ensure smooth transition from implementation to production, driving adoption and account growth.
• Technical Support – Provide hands-on support for integration and production challenges, leveraging product knowledge and team collaboration.
• Customer Experience Innovation – Innovate in solving customer requests and ensure clients have an outstanding experience with Incode.

The Qualities That Set You Apart

• Proven Track Record – Proven track record in leading customer projects within consulting firms, enterprise SaaS, or high-tech environments.
• Advanced Degree (Preferred) – MBA or advanced degree in business, technology, or engineering preferred.
• Program/Project Management – Strong project/program management skills with the ability to navigate complex technical and business landscapes.
• Executive Communication – Exceptional communication skills, able to translate complex concepts into clear, actionable messages.
• Technical Acumen – High technical acumen and understanding of enterprise software capabilities; experience with mobile apps and services preferred.
• Analytical Mindset – Analytical mindset with comfort handling large datasets to generate business insights.
• Stakeholder Management – Strong stakeholder management skills with experience influencing both internal teams and external clients.
• Adaptability – Resilient and adaptable in fast-paced, evolving business environments.
• Collaboration – Collaborative team player who naturally builds trust and is proactive in sharing knowledge.
• Domain Experience (Plus) – Experience with biometrics or identity software is a plus.

Your Background

• Track record leading customer projects in consulting, enterprise SaaS, or high‑tech environments.
• Strong project/program management experience delivering cross‑functional outcomes.
• Technical acumen to discuss enterprise capabilities (APIs/SDKs, integrations) with credibility.
• Experience working with mobile applications and services for enterprise customers.
• Comfortable with data analysis and storytelling to inform executive decisions.
• Excellent stakeholder management across customers and internal teams.
• MBA or relevant Master’s in business, technology, or engineering (preferred).
• Exposure to biometrics or identity software (nice to have).

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Benefits & Perks

• Flexible Working Hours & Workplace
• Open Vacation Policy

Key Responsibilities

• Process GP and in-house payrolls, statutory filing requirements and payroll approvals.
• Update and maintain accurate payroll records.
• Support the Payroll Ops team with admin related tasks.
• Maintain Zendesk ticket queue.
• Serve as a primary point of contact for customers.
• Pension uploads.
• Responsible for ensuring full data integrity.
• Be able to build processes from ground up and focus on continuous improvement.

Requirements

• Experience with in-house payroll processing for the country.
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Constantly thinking of ways to improve and speed up their work.

Practicals

• You'll report to: Payroll Operations Manager
• Team: Operations - Payroll
• Location: You can fulfil this role from any location, but the knowledge of country payroll and language are required.
• Start date: As soon as possible

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

Who you are

You are energetic, curious, motivated, and ambitious, with a passion for making an impact in a fast-paced, international work environment.

Tech Stack

Proficient in using software tools like SAP, Excel / Google Sheet.

Team Description

This is an exciting time to join our global Payroll Operations team not only because we are growing, but because our teams build the future of Global Payroll by elevating the processes and ways of working in the industry.

Job Description

Responsibilities:

• Check the RN type - understanding release types and defining them
• Check the IDs of the tasks that are connected to the RN - understanding identifiers and their assignment for certain tasks
• Check the correctness of filling out the body part of the RN (15 pieces) - understanding the requirements for release notes and how all fields should be filled in
• Check the completion of the related forms - understanding the requirements for the attached forms and their completion
• Provide comments to the Platform Release Manager for improvements and completing RN - understanding the requirements for release notes and how all fields should be filled in
• Process comments from NJ Release Note Manager - ability to formulate requirements for revisions of release notes based on regulator requirements
• Send RN for re-approval to NJ Release Note Manager - competent business speech and the ability to correspond with the regulator
• Receive notification from the NJDGE that the RN has been approved and can be deployed - competent business speech and the ability to correspond with the regulator
• Send a notification to the Platform Release Manager that changes can be performed to the NJ prod - understanding the sequence of deploying releases to production
• Receive notification from the NJDGE that the RN has been rejected - competent business speech and the ability to correspond with the regulator
• Prepare and submit comments from the NJDGE on why the RN was rejected to the Platform Release Manager - competent business speech and the ability to correspond with the regulator

Benefits:

• Learning and development opportunities and interesting challenging tasks
• Relocation package (tickets, staying in a hotel for 2 weeks)
• Company fitness corner in the office for employees
• Opportunity to develop language skills and partial compensation for the cost of language classes
• Birthday celebration present
• Time for proper rest and 24 working days of Annual Vacation

Who You Are:

Experienced Change Manager with strong communication skills and the ability to correspond with regulators. You have a keen understanding of release notes and their requirements, as well as the ability to process and formulate comments based on regulatory feedback.

Tech Stack:

Not specified in the job description.

Team Description:

Join a dynamic development team at BrainRocket, where innovation and collaboration drive our success in creating tech products for various industries.

Responsibilities

• Support day-to-day office life and maintenance.
• Handle onboarding and assist team members with office-related queries.
• Manage office purchases and supplies.
• Coordinate with contractors and suppliers.
• Organize corporate events and team activities.
• Work on improving company benefits and perks.
• Participate in various internal projects.

Requirements

• Background in office management or a related operational field.
• Ability to handle diverse tasks quickly and take reasonable initiative.
• Proficient PC user.
• Fluent in Russian and conversational in Georgian.
• English level: B1 is a plus.
• Experience opening new offices from scratch.
• Strong background in event management.

Benefits

• Well-equipped offices for focused and collaborative work.
• A global, distributed team of 500+ professionals.
• Learning, mentorship, and long-term career growth.
• Relocation support and private health insurance.
• Performance-based bonuses.
• TradingView Premium access.
• Regular team events and company-wide meetups.

Who You Are

If you enjoy maintaining order, planning, and organizing events, we’d love to hear from you.

Tech Stack

Proficient PC user.

Team Description

Our Tbilisi office is growing, and we are looking for an Office Manager to join our team and help us create a comfortable and organized workspace.

What You’ll Be Doing:

• Capacity planning
• Performance management
• Your stakeholders and your team happiness at the same time
• You are going to lead the Trading Operations Team responsible for:
  • Designing, updating and reliable execution of:
    • Pre- and post- session checks and action points
    • Intrasession invariants controls
    • Escalation procedures
  • Continuous improvement of:
    • Quality of anomalies detection
    • Reaction and resolution SLAs
    • Tooling and communication efficiency

What We Look For In You:

• Experience in similar positions
• Willingness to combine hands-on and management tasks
• Great Attention to details
• Efficient communication in all flavours of English

Why Should You Join Our Team?

• Great challenges with many opportunities to prove yourself
• A welcoming group of highly qualified international professionals
• Cutting-edge hardware and technology
• Work remotely from anywhere in the world
• Access any of our global offices anytime
• Flexible schedule
• 40 paid days off
• Competitive salary

About the role

You’ll personally design and implement AI tools, agents, dashboards, and decision systems, working cross-functionally while maintaining strong individual ownership. You’ll also help define how AI initiatives are prioritised and governed across Rides.

This is an individual contributor (IC) role with high ownership and no direct reports. It’s built for someone eager to build, own, and deliver real change.

Main tasks and responsibilities:

• Build and deploy AI tools, agents, dashboards, and decision systems for Rides Operations, covering areas such as diagnostics, optimisation, forecasting, policy enforcement, and reporting automation, moving from prototype to production-ready solutions.
• Translate operational complexity into scalable AI solutions with measurable impact, identifying high-friction problems across markets and defining use cases that improve cost, efficiency, reliability, and growth.
• Deliver independently, minimising dependencies while partnering where scale or integration is required, using internal data, APIs, large language models (LLMs), and automation frameworks to ship usable tools even with limited Engineering, Data, or Product bandwidth.
• Create clear decision materials for leadership, highlighting trade-offs, risks, and impact, running structured AI reviews, and aligning priorities with operational and financial outcomes.
• Develop scaling playbooks and drive adoption across regions, guiding pilots through rollout to steady state, tracking performance, and iterating based on usage and feedback.
• Establish principles and governance for responsible AI use in Operations, defining guardrails to ensure solutions are explainable, locally compliant, and aligned with long-term platform standards.

About you:

• You have demonstrated hands-on experience building and deploying applied AI solutions, including AI agents and use-case-specific model fine-tuning.
• You have practical experience with enterprise AI ecosystems (e.g. Google Cloud, Gemini) and hands-on usage of tools such as GPT or Claude, including API and workflow integrations.
• You have strong programme delivery capabilities, translating business needs into prioritised execution plans and driving transformation initiatives end to end.
• You can manage senior stakeholders effectively, aligning technical implementation with business objectives.
• You have experience operating within scaled organisations where AI solutions are already live and integrated into core processes.
• You have 8–12 years of combined technical and business working experience. A broader machine learning background, Python and SQL proficiency, and vendor management experience are considered an advantage.
• Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Our teams work on local and global processes in over 50 countries.
• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

About the role

We're searching for a Strategic Process Designer who will be the central architect behind the internal support processes that elevate our customer experience. You'll be instrumental in shaping the future of our customer support operations.

Main tasks and responsibilities:

• Designing and Implementing Scalable Processes: Architect and deploy robust, efficient processes across multiple support teams and geographies, ensuring they meet the demands of a rapidly growing business.
• Bridging Business & Frontline Operations: Translate high-level business and product policies into actionable, agent-friendly support workflows that deliver seamless customer journeys.
• Driving Continuous Improvement: Proactively identify inefficiencies, conduct root cause analysis, and implement data-informed solutions to enhance agent productivity, resolution times, and overall support effectiveness.
• Collaborating Cross-Functionally: Work closely with Product, Operations, Policy, Enablement, and Data teams to align on shared goals and drive process adoption.
• Manage the Process Lifecycle: Oversee processes from initial intake and design through to rollout, adoption, and ongoing iteration.

About you:

• Experience: 5-7 years in customer support operations, process design, or service delivery roles, preferably in fast-paced tech or BPO environments.
• Process Mastery: Proven success in designing and implementing scalable processes, with strong knowledge of process documentation, workflow design, and change management.
• Analytical Acumen: Exceptional analytical and problem-solving skills, capable of root cause analysis and interpreting operational metrics.
• Collaborative Spirit: Ability to work effectively with cross-functional teams, align stakeholders, and influence without direct authority.
• Communication Skills: Excellent written and verbal communication, able to simplify complex topics for diverse audiences.
• Customer-Centric Mindset: You approach process design with empathy for agents and customers, prioritizing efficiency, quality, and satisfaction.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Job Description

What you'll do:

• Respond to player inquiries;
• Provide consultations on the functionality of our mobile applications;
• Handle and reply to reviews in the App Store and Google Play;
• Collect and analyze inquiry statistics, generate actionable insights;
• Maintain and expand the knowledge base (guides, templates, FAQs, auto-replies);
• Collaborate with the project team to solve player problems;
• Contribute to improving player communication processes.

Who we're looking for:

• Excellent command of English (Advanced/C1+);
• Ready to work within a flexible distributed schedule;
• Strong attention to detail and problem-solving mindset;
• Responsibility and ability to work independently;
• Russian language proficiency;
• Passion for mobile games.

It’ll be a plus if you have:

• Experience in customer support or a similar role;
• Knowledge of an additional foreign language (e.g. German, French, Japanese);
• Experience with customer support platforms (Zendesk, Helpshift), understanding of AI-based tools and experience working with them;
• Familiarity with mobile platforms (iOS, Android).

Why this role is exciting:

• Opportunity to work with and influence the leading products in their niche;
• Modern tools, transparent processes, and a supportive team;
• Room for professional growth alongside experts in mobile game development.

Benefits:

• Full support in relocating to countries where our offices are located;
• High-end market salary with performance bonuses;
• All needed equipment;
• Regular company events and monthly Friday meetings;
• Social benefits (private medical cover, sports reimbursement, etc.);
• Paid vacations, sick days;
• English, Greek, and Polish online language classes;
• Reimbursement for education and professional development.

Job Summary

We are looking for an experienced Project Manager to oversee and drive cross-functional execution of collaborative R&D projects from early engagement through delivery. This role will be central in coordinating scientific, operational, and contractual components across internal teams and external partners. The ideal candidate brings a strong background in life sciences, excellent stakeholder management skills, and a proven ability to navigate complex workflows in a fast-paced, innovation-driven environment.

Responsibilities

• Project Initiation & Planning: Lead early-stage discussions with collaborators to define project scope, objectives, timelines, and resource needs. Draft and refine project documentation including statements of work (SOWs), project plans, and timelines.
• Cross-functional Coordination: Serve as the primary point of contact between external collaborators and internal teams (R&D, QA, Legal, Operations). Ensure alignment across stakeholders to support seamless project execution.
• Operational Oversight: Manage project lifecycle activities including sample and data transfer coordination, milestone tracking, quality control checkpoints, and risk mitigation. Ensure deliverables are met on time and within scope.
• Contracting & Compliance: Support legal and quality teams through contracting, IP review. Maintain adherence to internal compliance standards and industry best practices.
• Communication & Reporting: Provide regular updates to collaborators and internal leadership. Lead project meetings, share progress reports, and support final data/report delivery, as well as publication and conference preparation where applicable.

Qualifications

• BSc or MSc in Molecular Biology, or Oncology; PhD considered an advantage.
• 3+ years of experience in project management or operations in a biotech, research, or clinical lab setting.
• Strong organizational and interpersonal skills with a track record of managing complex projects.
• Familiarity with scientific collaborations, regulatory environments, and project management tools (e.g., Jira, LIMS, Benchling).
• Experience working with multidisciplinary teams across time zones is a plus.

Our Offering

• Relocation Support: Full relocation package for you and your family to Yerevan.
• Convenient Location: Office in the center of Yerevan, just a minute's walk from the metro, with free snacks available throughout the workday.
• Flexible Work Conditions: Full-time employment, permanent contract, flexible working hours, and the option for hybrid work.
• Competitive Salary: with opportunities for career growth.
• Health Insurance: for you and your family, corporate discounts, and a gym membership to maintain your health.
• Diversity and Professional Growth: Work in a team of experts in bioinformatics, biology, medicine, and software development with a shared goal — to save lives.