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We are seeking a highly skilled and experienced Information Security Officer to lead our cybersecurity initiatives and compliance programs.
This role is critical in developing and implementing robust security frameworks while ensuring compliance with industry standards and enhancing customer satisfaction.

The ideal candidate will have extensive expertise in cybersecurity and IT management.

Responsibilities:

• Lead and manage cybersecurity initiatives, ensuring the development and maintenance of IT and security policies, procedures, and compliance programs, including SOC 2, HIPAA, GDPR, and CCPA.
• Conduct regular security audits, risk assessments, and implement security awareness training to enhance the organization's security posture.
• Collaborate with C-level executives and cross-functional teams to align IT and security strategies with business objectives, enhancing operational efficiency and customer satisfaction.
• Ensure compliance with industry standards and regulations, managing audits and implementing necessary security controls.
  

Skills:

• Proven experience in cybersecurity and IT management, with a strong track record of managing large-scale projects and teams.
• In-depth knowledge of compliance frameworks such as SOC 2, HIPAA, GDPR, and CCPA.
• Excellent strategic planning and project management skills, with the ability to drive process improvements and optimize IT operations.
• Strong communication and interpersonal skills, capable of interacting with C-level executives and leading cross-functional teams.
• Expertise in customer success management, with a focus on improving retention, satisfaction, and service delivery.
  

Qualifications:

• Bachelor’s degree in Information Technology, Cybersecurity, or a related field; advanced degree preferred.
• Relevant certifications such as CISSP, CEH, CISM, or equivalent.
• Minimum of 10 years of experience in IT and cybersecurity roles, with at least 5 years in a leadership position.
• Demonstrated experience in managing compliance audits and implementing security controls.
• Ability to work in a remote environment and manage teams across multiple locations.
  

The position will require a background check, signed NDA, signed contract, and signed GDPR processor passthrough agreement (since we act as a data processor under GDPR). Salaries will be commensurate with experience, education, skillset, and local norms.

Kindly note that only shortlisted candidates will be contacted for an interview.

We are expanding our IT team. The new team member will be responsible for maintaining computer systems and networks, providing user support, and overseeing recovery and backup processes. If you are ready to join our dynamic team and take the next step in your career, apply to our vacancy.

Responsibilities

• acts as the routine contact point, receiving and handling requests for support;
• responds to a broad range of service requests for support by providing information to fulfill requests or enable resolution
• Mac and PC desktop support (Initial configuration, life cycle maintenance, continuous technical support for users, configuration and maintenance of PCs);
• provide office equipment support and events support;
• provision of network security settings, interaction with the information security department;
• inventory and maintenance of employees' PC database by hardware and software components;
• providing the necessary assistance to users, prompt response to employee requests;
• commissioning of equipment, diagnostics, minor repairs of office equipment.

Qualifications

• IT experience at least 1 year;
• hands-on experience working and prioritizing requests in an established ticketing system;
• strong English (Intermediate or higher);
• knowledge of MacOS;
• knowledge of Linux OS;
• experience with AD, GPO, DNS, DHCP, WSUS;
• knowledge of Google Workspaces;
• knowledge of the principles of network operation, basic skills in setting up active network equipment (desirable Mikrotik, good if knows CISCO, HP (Aruba), Ubiquity)
• responsibility and independence in work;
• would be beneficial:
  knowledge of ITIL methodology;
  knowledge of Windows Server 2008/2012/2016

Conditions & Benefits

• unlimited opportunities for professional and career growth, regular external and internal training from our partners;
• partially or fully paid additional training courses, English classes with a teacher in the office;
• personal growth programs in which we set goals and move towards them together;
• become part of an international team of professionals and just good people who together create one of the coolest success stories in the global IT industry.

We are looking for an experienced part-time remote Russian-English Editor for our b2b and b2c courses (main topics: Data Analysis, Python Programming, Management and Soft Skills, QA, Web Development).

Please note that to apply for this position, you will be required to complete a test assignment after the Introductory call. Thank you for your understanding!

What you will do:

• Editing, machine translation post-editing, and proofreading of the translated texts;
• Proofreading of older texts;
• Adjusting the translations depending on the feedback received from the technical experts and students;
• Providing feedback to the translation team;
• Linguistic consultations.

We are looking for a part-time editor with a weekly availability of 15-20 hours weekly. The current project will take from July to September, but we are likely to have more projects after that and we'll be happy to offer the candidate to continue working with us.

Requirements:

• Native speaker of English;
• Experience in editing;
• Basic knowledge of Russian (being able to read the original files and compare them to the translations is enough);
• Experience using CAT tools is considered an advantage;
• Basic knowledge of coding (understanding of the code structure) is considered an advantage.

What we can offer you:

• Flexibility of remote collaboration;
• $15-20 per hour gross;
• Opportunities to bring your unique perspective and experience to enhance our projects;
• Creative freedom and trust in your expertise without micromanagement;
• Experience working in an EdTech environment (learning tools and processes of online education for adults);
• A comfortable digital office. We use modern digital tools — Jira, Notion, Zoom, HubSpot, HiBob — to make collaborating together seamless;
• The diverse and tight-knit team is spread out across the US, Israel, LatAm, and more!

EPAM is looking for a Junior Data Processing Specialist with basic Photoshop skills.

In this role, you will engage in innovative projects, get hands-on with image annotation, and immerse yourself in the world of training datasets – all while advancing your career. If you're detailed-oriented, data-driven, and seeking an exciting career leap, apply now.

This position offers remote setup with the flexibility to work from any location in Georgia, whether it's your home, a well-equipped office in Tbilisi or coworking spaces in Batumi and Kutaisi.

Responsibilities

• Manage a large volume of images for machine learning projects (potentially tens of thousands weekly)
• Analyze, sort and filter these images using graphic tools and special instruments

Requirements

• Basic Photoshop skills (amateur level is sufficient)
• Ability to manage large volumes of data
• Analytical mindset
• Decision-making skills proven through previous experience
• English proficiency: B1 or higher

We offer

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 50+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
  • Free English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Five trust days per year (sick leave without a medical certificate)
  • Benefits package (sports activities, a variety of stores and services)

EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.

We are looking for a remote Senior UX Researcher to join the team responsible for hotel inventory and the user journey of searching and booking hotels for our users, including travelers, agents, and business travelers. The plan is to build a personalized product that takes into account user preferences and utilizes user data to bring value.

There are many tasks at the intersection of business, client, and product. As we grow, new processes emerge, so we need someone who can quickly immerse themselves in B2B products and conduct research in the areas of user activation, reactivation, and loyalty.

Job Responsibilities

• establishing user research processes with the product team working on the development of the Hotel product direction, helping to formulate product goals, decompose business tasks, formulate hypotheses, and user segments.
• conducting qualitative and quantitative research: interviews, usability tests, focus groups, surveys, competitor research, and presenting results clearly.
• analyzing user data analytics, assisting in formulating research tasks based on data.
• planning product research based on team plans and personal workload.
• monitoring product changes based on research findings.
• collaborating closely with design and analytics teams, sharing artifacts, and assisting in forming experiment briefs or preparing prototypes.
• maintaining a knowledge base, documenting all tasks and their dynamics in the tracker.
• acting as a research ambassador and the voice of the "user," assisting product managers in independently conducting interviews and testing.
• participating in developing expertise within the entire UX research function.

Key Qualifications

• experience conducting research (qualitative and quantitative) in a product team, including user research and measuring results based on metrics - at least 3 years;
• experience conducting research with international audiences for at least 1 year in English;
• experience working with various research frameworks and methodologies;
• ability to independently manage workload and plan research activities;
• experience working in a product team and understanding the processes, complexities, and opportunities;
• proficiency in English at the UI/Advanced level (B2-C1);
• understanding of product development principles and working with metrics: data management skills, and understanding the coexistence mechanisms of data-driven and customer development.

We Offer You

• remote work;
• a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• interesting and ambitious tasks that will take you to the next professional level;
• learning: seminars, trainings and conferences. If you want to participate in a conference,we will help to organize it;
• private health insurance;
• team-building activities: movie nights, quizzes, thematic parties, annual trips to the countryside, football and volleyball matches;
• corporate discounts on hotels and other services;
• a young and active team of super specialists.

What will you do?

• Be the main point of contact for existing payment providers – keep things running smoothly and address any issues that pop up.
• Grow partnerships by launching new payment methods and expanding into new regions.
• Hunt down promising new partners in existing and new areas to broaden our payment portfolio.
• Build trusting, long-haul relationships with payment partners
• Track changes to conditions, issues, and key details in the partner database
• Support other departments on payment partner operations

What we offer:

• Remote work format;
• All necessary equipment for work and a comfortable workspace;
• English language courses in a group with a native speaker;
• Annual compensation for sports expenses up to $300;
• Additional financial support from the company (marriage, childbirth, etc.)

SOFTSWISS continues to expand the team and is looking for a Boarding Manager. We need a true, experienced, and accomplished professional who shares our culture and values.

Key responsibilities:

• Update and maintain the onboarding process
• Check and update CRM, Jira, Confluence board and tickets
• Handle underwriting process by receiving and checking Check List, NDAs and KYC/B from the PSP
• Make volume forecasts
• Work closely with Treasury and Legal team regarding new PSPs boardings, KYC check and signing agreements
• Sign Referral agreements with PSP, Gateways, Facilitators/Integrators and others and promote to partners

Requirements:

• Previous experience in the boarding process, working with documents and agreements, general understanding of the legal part
• Experience in Payments teams or at least good understanding of how the Payments and Finance team in our industry works will be considered as advantage

What we offer:

• Full-time remote work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

The primary responsibilities for this role include but are not limited to:

• Assist the team in recording/tracking PH hardcopy receipt packets submission for the year 2020 (start of pandemic) until end of FY 2024
• Assist the team in reviewing hardcopy receipt packets to ensure completeness of receipts and timely submission (i.e. within 30 days) for FY25 expense reports
• Provide T&E team the list of those who have not submitted yet – T&E will email / follow up these employees.
• Help organize/sort the documents for proper filing and storage.
• Assist the team in reviewing one to two liner (simple) expense reports (i.e. BYOD) and check if there are possible duplicate submissions
• Other tasks as assigned.

Requirements:

• Obtaining a degree in any BSA or BSBA or similar courses related to Finance and Accounting
• Knowledge of MS Excel, Word and other MS Office Applications is an advantage.
• Strong organizational and time management skills
• Flexible, assertive and a team-player
• Strong desire to learn.

We are looking for an intern to work on communications to Dataiku users. You will be joining a recent initiative within the Online Marketing team to run marketing programs for Dataiku users and can help shape it to support their success.

You will be using a wide variety of cutting-edge marketing techniques: account-based marketing, website page building and web personalization, email programs, chat and in-product tours – using Hubspot, Intercom, WordPress, Mutiny and more. You’ll be in touch with Dataiku users and encouraged to use Dataiku.

You will need to work closely with the marketing team, the product team, the learning & community teams, and the customer team.

Location: Preferred Berlin, Germany. Alternative Paris, France or London, UK.

How you’ll make an impact

• Coordinate the user communication calendar: Contact teams to source content, manage timing, and coordinate across channels and teams.
• Participate in writing content, emails in Hubspot and in-product announcements in an engaging tone.
• Contribute to maintaining the user onboarding content and running product release announcements to Dataiku users.
• Build new and maintain existing product tours on ready-to-use Dataiku projects using Intercom.
• Support account-based efforts by the customer team and marketing teams, events, ABM pages, and content.
• Monitor the impact of the campaigns and communicate them.
• Suggest improvements to content and strategy and run A/B tests to improve performance.

What you need to be successful in this role

• You’re very organized and like to plan ahead.
• You like to manage lots of threads in parallel and are interested in project management.
• You’re a good communicator and like to work with many people from different teams and countries.
• You can write perfectly in English and are interested in writing emails or website pages.
• You’re interested in building marketing experiences and creating engaging content for Dataiku users.
• You are interested in using Dataiku and understanding how to help people successfully run AI projects.

We are looking for a talented Community Manager to join our team!

Key Responsibilities

• Manage project pages on social networks and various online platforms
• Prepare and oversee the creation of content for publication independently
• Analyze player behavior on official pages and within the games
• Utilize community analytics to track performance, monitor key metrics for audience reach and engagement
• Collect and process player feedback
• Manage volunteers and external teams

Skills, Knowledge & Expertise

• 3+ years of experience in community management
• Passionate gamer with experience across various genres
• Strong expertise in the field
• Ability to create informational articles and engaging content
• Experience in hosting and organizing online broadcasts
• Plan and manage player activities, including contests and sweepstakes
• Ability to coordinate with other teams (Player Support, QA, Product, etc.)
• B2 level English proficiency

Nice to Have

• In-depth knowledge of the mobile games market and current trends
• Familiarity with Western pop culture, memes, and communication culture

Benefits

• Flexible work environment: work remotely from home, in one of our offices in Cyprus or Armenia, or from coworking spaces in Georgia and Poland
• Paid holidays and sick leave to prioritize your health and well-being
• Competitive salary based on interview results and annual performance reviews
• Bonus system tied to the company's success and performance
• Opportunities to attend conferences, workshops, and meetups
• English classes
• Cool corporate parties and team-building events
• Holiday Gifts: celebrate special occasions with thoughtful holiday gifts from the company
• Free lunches in our offices: enjoy a pleasant time over a meal with your colleagues

Join AppQuantum, and let’s have an incredible journey together!

We are looking for a FRENCH SPEAKING QA Specialist to join our team on a remote, part-time basis.

Responsibilities

• Performing manual testing on multiple platforms following detailed instructions that will be provided to you
• Find and report linguistic issues, such as, among others, text not fitting, or text not translated correctly (in the languages you’re proficient in)
• Identify defects, follow test plans, and verify fixes
• Use AI engines to translate texts from English into 12 other game texts, and proofread AI generated translations in regards to general appearance (i.e. tags, counters, etc. as per source text).

Who we think will be a great fit

• Must be proficient in English and understand its nuances—advanced level
• i18n/l10n testing or other (localizing, translation, editing, etc.) experience
• Intermediate to advanced level French (B2-C2)
• Strong attention to detail, ability to follow instructions, work independently as well as working on a team
• Cultural Savvy - Understanding of cultural/linguistic nuances and political correctness of both the English (British and/or American and French cultures)
• Tech savvy - Intermediate level skills using computers, devices, spreadsheets
• Ability to work on a non-fixed schedule that will vary between 10 and 20 hours per week.

What we offer

• A focused team of like-minded professionals with a healthy company culture and appreciation of work-life balance
• 100% remote work from anyplace in the world (except from Russia and Belarus)
• Flexible working hours
• Hourly pay rate depending on the interview results
• Paid time off.

What are you going to do:

• Build B2B partnerships with the aim to acquire new active customers, by promoting MC Pay services as a whole or specific products;
• Find the best partners in the market, negotiate and secure contracts with them;
• Develop business cases, proposals and partnership structures creatively to successfully close deals and maximise value for the business;
• Manage numerous relationships with new and existing partners in parallel;
• Analyse partnerships performance in depth to optimise and identify growth opportunities;
• Work with all internal stakeholders, including other growth teams, development, operations, legal and partner support to ensure a smooth and timely implementation.

You are perfect for us if:

• You have English proficiency B2+ with exceptional communication and writing skills;
• You have a Bachelor’s degree with a top rate;
• Figma skills will be a plus.
  

What we offer:

• You can work from anywhere in the world;
• Medical allowance;
• Mentorship by experienced colleagues;
• 25 days of paid vacation;
• 5 sick days;
• Coworking allowance;
• Professional training, courses and lectures;
• English classes;
• And much more
  

What Mediacube does

Mediacube helps creators manage their money comfortably, quickly, and safely. Over 10 years of work, we have built a whole ecosystem with services and apps for YouTube and Facebook authors and musicians. And at the center of this system is our own MC Pay app.

Our products are pioneers in fintech for creators. Our team has thought through everything to the smallest detail and created all the conditions for convenient and technologically advanced money management.

Our culture

Our employees are not just service providers. Mediacube exists and sets the tone in the market only thanks to its team.

We encourage the creativity and initiative of our colleagues, respect their work-life balance, and help develop their professional skills.

Mediacube creates all the necessary conditions for our employees to find not only career growth, but also friends with similar views. For that to happen, we organize warm team building gatherings, interesting events, and bombastic corporate parties.

Plug and Play is a global innovation platform and venture capital firm. Our mission is to make innovation open to anyone, anywhere. Each year, hundreds of entrepreneurs join our vertical-specific accelerator programs to team up with our corporate members or receive a direct investment from Plug and Play. Plug and Play has over 45 locations across the world and our corporate members include: The Alliance to End Plastic Waste, USAA, Visa, Nationwide, Aflac, Daimler, Ford, Nissan, BP, Johnson & Johnson, Roche, Pfizer, Walmart, Coca Cola, Adidas, and over 500 more. Plug and Play’s corporate members utilize Plug and Play to identify the best startups to meet their challenges.

Who we're looking for:

As a Cybersecurity Intern, you will support our Information Security team in safeguarding our systems and data. Your responsibilities will include identifying potential security vulnerabilities, learning about and implementing cybersecurity protocols, and assisting with security incident responses

Responsibilities:

• Participating in vulnerability assessments and other security reviews of systems, networks, and applications.
• Review the SIEM logs and prepare new use cases on it.
• Application security assessments.
• Assisting with the management and tracking of security incidents.
• Helping to develop user training and awareness materials.
• Assisting in the development and enforcement of company-wide security hardening guides and procedures.
• Monitoring security access and maintaining data privacy.

We manage a community of ~6k Big Tech experts across sectors and functions, enabling us to swiftly assemble a world-class team tailored to any tech or non-tech project. Our community is designed to help community members find inspiring jobs and side-projects, and boost professional growth. Services we provide: Product Development, Tech Audit, DevOps, GenAI Implementation.

What does AlumniHub currently include?

• Two exclusive communities
• Platforms: Notion, Discord, Telegram + social media channels
• Target audience: Tech companies specialists in different levels of their careers, from seasoned C-level executives to enthusiastic juniors. We're geographically diverse with key hubs in London, Dubai, Berlin, and Belgrade.
• Community activities: meetups, articles, podcasts, newsletters and more
  

Why is this position exciting?

• Friendly and without borders: We believe your talent is more important than where you are located, so it doesn’t matter for us. You'll work in a truly international environment, alongside friendly teammates united by a shared purpose.
• Make a massive impact: Be part of a large project sharing different expert topics.
• Accelerated professional development: We offer opportunities to participate in initiatives and projects and develop your people management skills.
  

We are looking for a content specialist with at least 2 years of experience, who:

• Has a C1 level of English and Russian.
• Has experience working across multimedia formats, from social media content to audio production like podcasts.
• Has the ability to accurately convey the essence of any text or video material.
• Can transform complex expert content into clear, compelling content for a wide audience.
• Has knowledge of media and the specificities of content distribution in the global market.
• Has experience working with specialists and topics in the field of Artificial Intelligence (preferred).
  

Responsibilities:

I. Research:

• Conduct research to identify the most popular formats and topics among specialists from major tech companies.

II. Internal Communications:

• Develop and maintain internal media for community members.
• Organize activities within the community to drive engagement and retention
• Edit complex expert content into engaging formats to attract new community members.
• Improve onboarding texts and the coffee bot intros, as well as the feedback system to enhance user experience.
• Structure the knowledge base for easy use.
• Track and analyze data to measure the effectiveness of communication efforts and identify areas for improvement.

III. External Communications:

• Write articles for renowned international publications to strengthen our brand and draw influencers attention.
• Launch new projects in unique formats to bring new experts to the community.
  

Team Collaborators:

• Designer
• Operations
• Marketing: SMM Manager
• Audio and Video Editors (part-time)
• Copywriter
• Assistant
  

Conditions:

• Salary: 1000-1500 EUR net, depending on the candidate's level and experience
• Work format: Remote, full-time

As a Chargeback Intern, you will be supporting the Chargeback team with operational tasks.

What you’ll do:

• Chargeback handling (downloading files from acquirers web portals, data processing, inserting chargebacks using Excel)

You’ll be great for this role if you have:

• Excellent communication skills
• Experience with Word and Excel
• Experience with simple data manipulation

Why you should join SumUp:

• Be part of a global team of 3000+ professionals from 60+ countries
• Experience a flat hierarchy that values individual impact and career ownership
• Attend team events, offsites, and enjoy office relaxation activities

This role provides Toloka with an expert understanding of trends, current needs and opportunities within the GenAI space. You will operate proactively, prospecting and building relationships with new clients, importantly, being able to talk at high levels within org structures, lead discovery meetings, understand customer’s challenges and evaluate them accurately..

You will work with the customer from early contact through piloting, negotiations and contracting. This person will work closely with Solution Engineering, Account Executives, Account Managers and Product.

General Description

• Maintain a strong knowledge and understanding of current and future trends in the AI industry
• Seek out relevant market opportunities and engage in high level discussions, provide leadership in contracting and pricing
• Find new opportunities where we can leverage our product
• Provide hands on strategic leadership, creating and delivering commercial strategy
• Define the scope and provide leadership for pilot projects
• Develop short and mid term strategic plans to keep our product relevant and able to meet our customer’s future needs
• Maintain and build a strong personal presence in the AI community. Have ‘a voice’ and engage/lead discussions on industry topics
• Provide strong analysis and understanding of new sales opportunities.

Our Needs

• Solid background in developing successful commercial strategies
• Very good understanding of the AI market, it’s current and future trends, pain points and opportunities
• Good Technical Knowledge, able to engage in deep technical discussions, ideally some data science/ML experience.
• Able to communicate at C level within enterprise level businesses
• Able to demonstrate successful outcomes to your plans
• Solid understanding of how real client relationships are built
• Previous experience in a Big3 company (Consultant/Associate), or experience in a strategic role within an AI business
• We’re a fast moving, fast evolving company and we need people that are comfortable working in and contributing to our future.

Why join us?

You’ll be joining a company that has a product that is already proven and a client list that includes top level companies internationally. You will have the opportunity to build on that and be a key player in driving us towards further growth and improvements. You’ll work in an environment where decision making is fast and plans can be quickly implemented.

You’ll also have the opportunity to further grow your presence on the AI market and be ‘a voice’ for Toloka.

We're open to interested people anywhere in Europe.

We are currently looking for a Blockchain Ecosystem Engagement Intern to join our team.

As a Blockchain Ecosystem Engagement Intern, you’ll get a glimpse of what it takes to be a successful Business Development professional. This internship offers an excellent opportunity for individuals interested in the world of blockchain technology, specifically focusing on creating relationships within the blockchain ecosystem. As a part of our business development team, you will be responsible for fostering connections with founders of DeFi protocols, Layer 1s and Layer 2s, exchanges, and crypto native projects. You’ll learn the essentials, work closely with our experienced team, and gain practical skills that will set you on the path to a rewarding BD career.

Duties & Responsibilities:

• Initiate and nurture relationships with key stakeholders within the blockchain ecosystem, including founders of DeFi protocols, Layer 1s and Layer 2s, exchanges, and NFT projects.
• Identify partnership opportunities and collaborate internally to assess their strategic value.
• Conduct market research to identify emerging trends, new projects, and potential collaboration opportunities within the blockchain industry.
• Assist in creating sales materials and presentations.
• Collaborate with team members to maintain accurate CRM records.
• Shadow experienced sales professionals and learn sales techniques.
• Assist in data analysis to identify opportunities and challenges.
• Engage in ongoing training and development activities.

Requirements:

• Strong interest in blockchain technology and its applications, with a desire to learn and grow in this field.
• Excellent communication and interpersonal skills, with the ability to build rapport with a diverse client base.
• Analytical mindset with the ability to conduct market research and identify strategic opportunities.
• Prior experience or coursework related to blockchain, cryptocurrency, or fintech is a plus.
• Currently enrolled in a degree program related to Business, Marketing, or a relevant field.
• Active engagement in crypto native ecosystems – Discord, Twitter, Telegram.
• Eagerness to learn and a proactive attitude toward tasks and challenges.
• Adaptability and a willingness to take on new responsibilities.
• An inquisitive mindset for market research and trend analysis.

Our Global Customer Fulfillment team makes sure that our products can be enjoyed by thousands of people around the world. If you have a passion for operations, data, problem-solving, and working in a fast-paced environment, we want you to join us as our Logistics Intern (w/m/d). Your role will be to further develop our distribution ensuring a positive customer order Fulfillment process.

In this role, you are expected to apply the recently acquired technical knowledge from the University and combine it with daily operational tasks. You will become an important part of the EMEA Customer Fulfillment team, and get responsibility for your own domain. On top of that, you will have the freedom to suggest, develop and implement process improvements or projects. You will report to the Head of Customer Fulfillment EMEA.

The Job:

• Support our Customer Fulfillment team to provide best-in-class Fulfillment services
• Help manage tactical requirements for our regional 3PL provider
• Follow established fulfilment processes internally and externally
• Manage and create system records for inbound and outbound product flow
• Assist in inventory management, cycle counting, and inventory accuracy efforts
• Follow up on customer complaints and RMA’s
• Support our customer teams to provide best-in-class service
• Provide support for local and international shipping
• Run your own process improvement project(s)

You:

• Have a passion for operations, warehousing or transportation
• Are keen to apply recently acquired technical skills in a real-world environment
• Understand freight shipping and logistics
• Have an ability to work with cross-functional teams to get results
• Can create a positive customer experience while maintaining efficiency
• Are proficient in spreadsheet and database usage
• Are comfortable multitasking and managing competing priorities
• Are ready to put your analytical mindset toward optimizing and improving processes
• Communicate on a professional level in English

Bonus Skills:

• Experience in working with or for a third-party logistics provider
• Familiarity with enterprise resource planning systems
• Experience in Finance and/or Accounting
• Experience with LTL freight shipping
• Data processing/visualization
• Familiarity with Google Suite
• Ability to speak any other European language
• Passion for 3D printing and emerging technologies
• Experience in rapidly growing startup environments

We Offer:

• On-site lunch 3x a week
• Private health insurance with Medicover
• Shares in the company
• Free beverages and snacks at the office
• Unlimited 3D prints
• A monthly or quarterly public transportation pass
• An inclusive, dog-friendly office with diverse and inspiring colleagues
• Development opportunities both in-house and off-site
• Fun team events

As an Expansion Intern, you’ll get a broad introduction to entrepreneurship, operations, product, and business development. You will work with our team in Berlin as we launch and scale our services globally. Your impact? Helping Via bring efficient, sustainable, and inclusive tech-supported transportation to a greater number of people around the world.

This can either be a part-time (20-hour/ week) or full-time internship (40 hours/week) ideally for a period of 6 months. The role is hybrid and based in Berlin. Previous work experience is recommended.

What You'll Do:

• Contribute to the project planning required to set up Via-enabled mobility services for new partners
• Lead testing efforts for our new global launches, providing ongoing support as needed to enable and promote project success
• Ensure that our engineering team is getting the feedback they need to build the best product possible
• Tap Via’s in-house product, operational, and marketing knowledge base to help partners get the most out of our technology, while contributing to our scaling growth
• Work collaboratively with our Berlin team, as well as other Via teammates in Paris, London, Berlin, New York, and Tel Aviv, to test and implement product improvements

Who You Are:

• Fluency in English and either German or French is required; other European languages would be a plus
• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
• Willing to wear multiple hats and work on projects of all types
• Entrepreneurial and a proactive problem solver; you don’t accept the status quo and are always looking for creative solutions
• Excellent communicator with the ability to adjust to a variety of stakeholders
• Eager and available to travel within Europe for field tests when needed

What We Offer:

• Joining a global employer with over 600 mobility deployments in 35+ countries
• Becoming part of a company that was awarded for its commitment to social good:some text
  • We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
  • Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit

• Base salary pay: €15/hour, which amounts to:some text
  • €2,300 - 2,400 gross per month, based on a 40-hour week

• A lovely office situated in the heart of Berlin, at Rosa-Luxemburg-Straße.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that re​​duces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

As a Customer Success Operations Specialist, you’ll support the efforts of the Customer Success Managers and Account Managers who manage our various accounts in a variety of administrative tasks, while simultaneously providing onboarding consultations and reactive support to our smaller customers portfolio. You’ll be an integral part of the day-to-day Customer Success operations, helping achieve our mission to advocate for, consult with, and empower our customers. You’ll become a product expert, delivering an exceptional customer experience, and helping our customers use the product to its fullest potential.

What We'll Achieve

• You’ll play a critical role in our Essentials onboarding, using our tech-touch approach, guiding new customers through the product functionality and how best to apply it to their business.
• You’ll provide managed services to the customers either directly or via the CS Operations team to augment the customer’s role in the administration and management of their platform solution.
• You’ll support our Customer Success Team and Account Management with ongoing maintenance and customer data initiatives.
• You’ll join internal team and customer calls to discuss solution maintenance and solution administration challenges, including our customer office hours.
• You’ll consistently communicate our value and demonstrate GoSpotCheck’s ROI for our customers throughout their lifecycle.
• You’ll have more than enough thrown at you from customers, but your ability to prioritize and deliver on the highest value items is what will distinguish your performance.
• You’ll work with the customer and internal teams to simplify, standardize, document, and potentially automate tasks and processes to improve efficiencies around platform administration.

Who You Are

• You have 2-3 years of experience in a customer-facing role or customer operations type role within a software or technology company.
• You are an intelligent, empathic, and resourceful problem-solver.  
• Your written communication is exceptional: concise, persuasive, and empathetic.
• Your verbal communication is exceptional: clear, on-point and confident.
• You know and love Microsoft Excel and have the ability to zoom out of the minutia to recognize whether an input will result in the desired output. Bonus points if you have a basic understanding of relational databases and can write basic SQL queries.
• You have a passion for problem-solving and innovation, all in the best interest of making processes more efficient for the customer and field teams.
• When it comes to organizational skills, you’re the cream of the crop and can even point to examples of technologies you use to stay organized.
• Having too much work and not enough time doesn’t make you come unglued - You understand how to prioritize and focus on what’s important.
• You look forward to collaborating, working cross-functionally, and building relationships with many other teams throughout the company.
• You always make a point to follow up with customers and are a quick responder through various communication channels.
• You appreciate and align with our company values.

We Offer:

• 9,500 - 12,000 PLN net + VAT for B2B or 8,000-10,000 gross for UoP, depending on experience
• Work remotely (in Poland) or in our Kraków office
• Private medical healthcare
• Being part of a small team
• A startup atmosphere where you can feel the impact and importance of your work
• Using the latest tools of your team’s choice