Relocate to 🇫🇷 France

We are looking for a Senior VoIP Engineer to join our multicultural infrastructure team of 10+ engineers in order to cover Voice infrastructure operations at the heart of the Diabolocom service. Infrastructure team participates in the design, deployment and operational maintenance of our international VoIP network that serves enterprise customers in more than 60 countries.

At Diabolocom, you will have the following main missions:

• Designing and building the voice network to increase performance (high availability, low latency) and automation (service delivery, testing, etc.)
• Designing and managing our SIP interconnections with operators around the world making sure all of them are redundant, well balanced and have capacity margin
• Voice reachability and quality monitoring and troubleshooting
• Development of internal tools to automate common tasks and provide interfaces for other teams to make them autonomous
  

What we are looking for:

• You are curious, passionate about technology, expert in VoIP, and always a source of proposals with commitment to drive them to completion
• You are on the lookout for new technologies and are always ready to learn new things
• You have an appetite to optimize and automate systems
• You have the security of the infrastructure in mind
• You are fluent in English, both written and spoken (our main working language)
• You have excellent interpersonal skills and are not afraid to solve problems :)
• You are driven by data and always try to back your hypothesis and ideas by the real data applicable for the case
  

You master most of the following technologies and methods:

• VoIP protocols (SIP, (S)RTP, WebRTC)
• Analysis and investigation (metrics, logs, traces)
• Shell, Python, Golang scripting
• Automation (Ansible)
• Monitoring (netdata, prometheus stack, grafana)
• Open Source Software: Kamailio, Freeswitch
  

Сurrent stack: freeswitch, kamailio, Oracle SBC, openSIPS, Asterisk, HEPIC/HOMER.

What’s in it for you:

• We offer a multicultural environment with teams in 8 countries across Europe, the USA and the UAE (and expanding)
• We operate in a fast paced and technically demanding (real time, high load) cloud sector mixing application services and telecom
• We are at a pivotal stage in our development with a significant acceleration of our growth
• We offer opportunities to learn and grow
• Great work atmosphere and regular company events: barbecues, team buildings…
  

Recruitment process:

• Intro call with a recruiter
• Tech interview with the VoIP team
• Interview with Sergey, our CTO
• Call with David, our COO, and the Ops Team (to meet your future colleagues)

This position is part of a project to be developed at client’s premises in close cooperation with our technical headquarters. You will work in close cooperation with a team of engineers from our business units worldwide in order to meet the customer’s expectations of quality and schedule.

The main responsibilities of the role include:

Acting as a PPC (Pilote Prestation Client), you will support the client in defining the development phase targets related to passive safety. In particular, you will be responsible for :

• Integrating the performance targets into a comprehensive Design and Validation Plan (target setting and cascading, resource and logistics validation, planning). These targets will be customer based, Euro NCAP based and based on existing and/or future regulations. Targets will be mapped out in DOORS and mostly aimed at crash performance
• Leading technical working sessions and task forces, ensuring vehicle performance targets, subsequent deliverables and project milestones are reached
• Carrying out the synthesis of vehicle’s performances in the field of Passive safety  (frontal crash, pedestrian protection, occupant protection, restrain systems, out of position, etc.) and following the execution of the Design and Validation Plan by the engineering teams
• Communicating progress to the customer’s project teams through principal milestones reviews: i.e. coordinate milestone design and validation agreements with the various engineering team.
• Manage overall relationship with the customer regarding the project technical and quality performance
• Escalate any critical issues concerning the project, including technical, feasibility, planning, external factors that do not allow compliance with the plans or the achievement of performance

What do you need to apply?

• Engineering degree (desirable Mechanical or Automotive specialization)
• Experience in the Automotive Industry
• At least 2 years experience in passenger car passive safety projects
• Language: Strong professional proficiency in both French and English

Which skills are desired?

• Good communication skills and strong relationship building skills.
• Empathic, proactive, with team spirit and high level of assertiveness.
• Confident in discussions at different hierarchical levels.
• Flexible, resourceful and able to establish priorities providing solutions.
• Committed, goal driven, with successful result orientation and strong service orientation.
• Open to mobility

Additional Information

Remote working is possible in this position

The job also comes with very attractive packages such as complementary health care insurance and meal vouchers

As the Field Marketing Manager, you will be an integral part of the Wiz marketing team, helping us accelerate demand in the EMEA region. In this role, you will be responsible for development, delivery, and execution of marketing plans across the Southern Europe Region and launching into new Markets via the partner community. This position will drive programs with the goal of generating quality pipeline, stimulating acceleration of the sales cycle, and building customer relationships.  

We are focused on candidates located in France or UK and support a remote model in this location.

‍What you’ll do:

• Build quarterly Field Marketing plans that integrate sales and marketing requirements to support regional pipeline and revenue goals
• Develop and execute demand generation marketing programs including third-party, Strategic Partner & CSP’s and Wiz hosted events,webinars, in-person and virtual experiences, integrated campaigns, roadshows, and direct mail
• Forecast and measure impact of marketing plan on sales cycles while analyzing program results, optimizing as needed
• Own the planning and execution of ABM programs that penetrate key accounts in region
• Maintain ongoing communications and be the go-to marketing resource with the regional sales leaders, sales reps, BDRs, and regional partners
• Assist sales leadership in understanding, participating, and obtaining buy-in for field marketing programs
• Work closely with the Wiz Enterprise and Commercial sales teams and to define marketing goals and objectives to develop a strategic marketing plan that aligns with sales pipeline and revenue goals aligned to the relevant GTM strategy
• Develop a joint marketing strategy and drive plans with focused partners and CSP’s in region.
• Drive lead acquisition, nurture and support the development of pipeline opportunities

What you’ll bring:

• Fluent in French & English and added bonus Spanish or Italian
• Unmistakable evidence of natural curiosity and creativity
• Inbox 0 type personality
• Must be able to thrive in a team-first dynamic
• Bachelor's degree, emphasis in marketing preferred
• A minimum of 5 years software/technology field marketing experience
• Experience marketing to corporate IT functions in enterprise companies
• Self-motivated, able to work autonomously and communicate with remote management for extended periods of time
• Knowledge of Marketo, Salesforce, and Tableau is preferred
• Strong demand generation experience building multi-touch, integrated campaigns
• Excellent strategic thinking skills with ability to make data-driven decisions

We are looking for a Head of Software Development to lead our software development team in developing, delivering, and maintaining our cloud-based contact center solution. The Head of Software Development will report to the COO and will work closely with the product management, customer success, and sales teams.

Key Responsibilities:

• Lead, manage and develop a team of software engineers, ensuring they have the necessary skills and resources to deliver high-quality software products.
• Develop and maintain the software development roadmap, ensuring that the product roadmap is delivered according to commitments and velocity, and also arbitrate and balance that product roadmap with tech debt & investment roadmap to ensure a good balance between delivering features and maintaining a state of the art software infrastructure & architecture.
• Collaborate with product management to define and prioritize product features and enhancements, and ensure timely delivery of product releases.
• Work closely with the customer success and sales teams to understand customer needs and feedback, and incorporate those into the product roadmap and engineering plans.
• Ensure software development processes and methodologies are in place and followed, including agile development practices, continuous integration and deployment, code reviews, and testing to achieve high quality software and predictable project delivery.
• Manage and optimize software development budgets and resource allocation.Participate in strategic planning and decision-making for the software development department and the company as a whole.
  

Requirements:

• Around 10 years of experience in software development, with at least 5 years in a leadership role.
• Experience developing and managing cloud-based software solutions, preferably in a SaaS environment.
• Strong technical expertise in modern software development practices and technologies, including web development, APIs, microservices databases, and cloud infrastructure.
• Strong leadership and management skills, with the ability to lead and mentor a team of engineers in a fast-paced environment.
• Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and resolve technical issues quickly and effectively.
• Ability to work collaboratively with cross-functional teams, including product management, customer success, sales, and marketing.
• Bachelor's or master's degree in Computer Science, Software Engineering or related field
• Experience with agile development methodologies, continuous integration and deployment, code reviews, and testing.
  

What’s in it for you:

• We offer a multicultural environment with teams in 5 countries across Europe (and expanding)
• We are at a pivotal stage in our development with a significant acceleration of our growth
• We offer opportunities to learn and grow
• Work topics in a demanding (real time, high load) cloud sector mixing application services and telecoms
• Great work atmosphere and regular company events, barbecues, team buildings.
  

If you are an experienced software development leader with a passion for developing innovative software solutions and leading high-performing teams, we want to hear from you!

At Diabolocom, you will:

• Co-architect new paradigms for infrastructure evolution
• Develop labs in order to validate and verify implementation choices
• Be in charge of the network and its global vision
• Make recommendations on the best technical choices given the evolution of network technologies
• Exchange with the customer-facing teams for the interconnections to customers and standardize the solutions
• Define KPIs and collect results to measure network performance
  

What we are looking for:

• You are curious, always a source of proposals
• You are on the lookout for new technologies and are always ready to learn new things
• You master the basics of L2 and L3 networks and BGP/OSPF/IS-IS protocols
• You are experienced at least in Cisco or Juniper and always looking to expand your familiarity with other vendors
• You have an appetite to optimize and automate systems
• You have the security of the infrastructure in mind
• You are fluent in English, both written and spoken
• You have excellent interpersonal skills and are not afraid to solve problems :)
  

What’s in it for you:

• We offer a multicultural environment with teams in 5 countries across Europe (and expanding)
• We are at a pivotal stage in our development with a significant acceleration of our growth
• We offer opportunities to learn and grow
• Great work atmosphere and regular company events, barbecues, team buildings…
  

The technical scope of the Networks teams:

• IaC network scripting and automation under Ansible and Python
• Zero Trust Infrastructure and Autoprovisioning
• IPsec Point-to-Point VPN, Juniper SRX platform
• Deployment of IPv4/IPv6 MP-BGP, MPLS LDP and RSVP networks
• Deployment of IP BGP EVPN-VxLAN fabric
• L2 network and MLAG link management on Cisco stack
• SNMP network monitoring (NMS) and Streaming Telemetry (Prometheus timeseries)
• IPAM monitoring and assistance to System Ops teams
• Deployment of lambda, DWDM network maintenance
• Day to day evolution of edge routing policies
• Mastery of Juniper, Arista and Cisco solutions

Recruitment process:

• Call or Visio with Anna, Talent Acquisition Manager
• Visio with Sergey, our CTO
• On-site interview with David, our COO, and the Ops Team (to meet your future colleagues :) )

TL;DR:

• Project: omnichannel cloud solution for call centers and sales teams
• Stack and approaches: Angular, NgRX, Typescript, Nx, Jest, Microfrontend, No-Code.
• Full support with relocation to Paris.
  

‍What we are looking for:

• Strong knowledge of JavaScript. We use Typescript, Angular, NgRx, SCSS.
• Experience with REST APIs
• Skills of testing and debugging code
• Spoken English
  

What’s in it for you:

• A multicultural environment with teams in 5 countries across Europe (and expanding).
• We are at a pivotal stage in our development with a significant acceleration of our growth and paradigm shift
• Great work atmosphere and regular company events, barbecues, team buildings.
• Partial remote work (2-3 days a week)
• Full support with relocation to Paris, France (or Leipzig, Germany or Barcelona, Spain).
  

Hiring process:

• Code challenge at HackerRank
• Intro call with a recruiter
• Technical evaluation: Live coding interview and System Design interview
• Call with Andrey, our Head of Engineering
• Call with David, our COO
• Offer, relocation to Paris.

A French software & telecom company Diabolocom is looking for a Front-End Software Engineer. We invite you to our Headquarter in Paris, France.  

You will join the international Team of Software Developers, VoIP Engineers, AQA and SREs to develop the cloud contact center platform.

‍What we are looking for:

• Strong knowledge of any front-end language. We use Typescript, Angular, NgRx, SASS. 
• Knowledge of CSS preprocessing (Sass preferably)
• Redux experience (preferably with NgRx)
• Experience with REST APIs
• Skills of testing and debugging code
• Spoken English
  

At Diabolocom, you will:

• Create dynamic user interfaces to managing real-time critical operations
• Improve of our front-end architecture with a focus on performance, industrialization automation and auditing
• Integrate our solution with +10 CRM solutions and 3rd party systems
  

What’s in it for you:

• We offer a multicultural environment with teams in 5 countries across Europe (and expanding).
• We are at a pivotal stage in our development with a significant acceleration of our growth and paradigm shift
• Great work atmosphere and regular company events, barbecues, team buildings.
• Partial remote work (2-3 days a week)
• Full support with relocation to Paris, France (or Leipzig, Germany or Barcelona, Spain).
  

Hiring process: 

• Code challenge at HackerRank 
• Intro call with a recruiter
• Technical evaluation: Live coding interview and System Design interview
• Call with Andrey, our Head of Engineering
• Call with David, our COO
• Offer, relocation to Paris.
  

‍‍What we are looking for:

• Knowledge of one of the backend languages: we use Java 17 and Kotlin, but if you know Golang, Python or .Net, it can work for us.
• Understanding of data structures and algorithms and how to apply them in practice
• Familiarity with: Spring Cloud, RabbitMQ, WebSockets, Redis, ElasticSearch, PostgreSQL, Gitlab CI, Prometheus and Grafana
• Experience in designing complex applications
• Spoken English
  

At Diabolocom, you will:

Work on the next-gen of cloud based omnichannel contact center solution, using following approaches: 

• NO-CODE architecture 
• Microservices design 
• Message based architecture
• CI/CD
  

What’s in it for you:

• We offer a multicultural environment with teams in 5 countries across Europe (and expanding).
• We are at a pivotal stage in our development with a significant acceleration of our growth and paradigm shift
• Great work atmosphere and regular company events, barbecues, team buildings.
• Partial remote work (2-3 days a week)
• Full support with relocation to Paris, France (or Leipzig, Germany or Barcelona, Spain).
  

Hiring process: 

• Code challenge at HackerRank 
• Intro call with a recruiter
• Technical evaluation: Live coding interview and System Design interview
• Call with Andrey, our Head of Engineering
• Call with David, our COO
• Offer, relocation to Paris.
  

‍About you

We offer you to join our Ops team in order to cover regular operations and architecture, at the heart of the Diabolocom service. Ops team participates in the deployment and operational maintenance of our SaaS platforms, on a Hybrid Cloud basis.

The Diabolocom Hybrid Cloud is composed of on-premise infrastructure distributed amongst 5 dedicated colocations around Paris and Germany and public clouds (AWS / GCP / OVH).

Offering solutions with a high level of security and availability, and certified environments, notably PCI-DSS and HDS (health data), ops team is responsible for making sure everything runs smoothly, in a scalable and secure way, 24/24, 7/7.

In a context of strong development, Diabolocom is working on the evolution of its infrastructure, from proxmox-based infrastructure using VMs deployed via Ansible, to a Kubernetes oriented architecture deploying applications with ArgoCD. We are looking for people able to maintain legacy infra while it’s being migrated, but also able to architect and build the future with new tools and state-of-the-art technologies and methodologies.

Our legacy infrastructure still has some interesting features, including full IaC management. Among other things, our servers and VM are booted over PXE on self-generated, fully IaC images generated with our Ansible playbooks.

At Diabolocom, you will:

• Co-architect new infrastructure to contribute to its evolution and migration to kubernetes
• Develop PoCs to test and validate new decisions
• Be in charge of the infrastructure, both legacy and new one, and its global vision
• Be interested in the evolution of standards to advise and propose upgrade plans
• Maintain, upgrade and secure existing and already deployed infrastructure
• Be using modern tools and good practices to deploy a scalable and reproducible infrastructure without SPoFs‍

‍What we are looking for:

• You are curious, always a source of proposals
• You are on the lookout for new technologies and are always ready to learn new things
• You master Ansible, docker and other standard tools used everyday by our ops team
• You are experienced with bash and you know your way around a linux-based OS (debian)
• You are familiar with some of the tools or technologies listed below (we don’t expect anyone to master everything of course)
• You have an appetite to optimize and automate systems
• You have the security of the infrastructure in mind
• You are fluent in English, both written and spoken
• You have excellent interpersonal skills and are not afraid to solve problems
• You are autonomous and able to tackle problems by yourself
  

What’s in it for you:

• We offer a multicultural environment with teams in 5 countries across Europe (and expanding)
• A context to work in where your ideas are listened to and valued, and in which you can easily contribute and make a difference
• We are at a pivotal stage in our development with a significant acceleration of our growth and paradigm shift
• We offer opportunities to learn and grow
• Great work atmosphere and regular company events, barbecues, team buildings…
• Partial remote work possible (2-3 days a week)
  

The technical scope of the Ops teams:

• IaC scripting and automation under Ansible, bash and Python
• IaC scripting for the modern kubernetes environment with ArgoCD and helm
• Monitoring and observability of deployed infrastructure with Netdata, Prometheus and Grafana
• Interact with dev and QA teams to provide tools and infrastructure evolution to fit their needs
• Advise them in CI/CD and Kubernetes usage
• Daily day 2 operation on existing infrastructure
• Incident detection and resolution with thorough post-mortem analysis to prevent the class of incidents in the future
  

Our technical stack:

• Kubernetes with ArgoCD and Helm
• Ceph
• nginx ingress controller, HAProxy
• Ansible (heavily used), terraform
• Proxmox cluster, debian-based VM booting with PXE
• Netdata, Prometheus, Victoriametrics, Grafana
• docker and docker-compose
• PostgreSQL
• Gitlab and Gitlab-CI
• Various deployed services, including: sentry, harbor, cert-manager, renovate, openLDAP, external-DNS, powerdDNS, bind9, dhcpd, loki, rsyslog, mysql, authentik, ISC DHCPD, RabbitMQ, Hashicorp Vault, passbolt, openreplay, weblate, …
• Bare metal infrastructure (90% of the load) and cloud-based (AWS)
• Slack, G Suite
• Small python and bash scripts‍

You will work with development and product teams to define and execute a quality strategy on challenging project that contains:

distributed architecture, NO-CODE solution, system to process and automate voice, mail, crm and other types of interactions, payment system.

Minimum qualifications:

• Experience in developing test automation solutions in one of the languages: Java, Python, Kotlin.
• Experience in developing automated internal frameworks, improving testing effectiveness.
• Knowledge of system components, interfaces, network protocols(HTTP, Rest-API).
• Experience of building test plans

Preferred qualifications:

• Experience in building monitor system
• Understanding of basic system metrics
• Load testing
• Experience of leading team of QA software engineers

Important notes:

Please, only apply to this job if you are available for a full time long term position. We offer the opportunity for a relocation to Paris (France) with full support from the company for visa and moving.

The Product team is a fast-paced group at the heart of Diabolocom. Our solution is rich and reaching proficiency takes time. The product team collaborates with customers, marketing, sales, and user supports to understand and anticipate market needs, keeping our product development philosophy in mind:

• Adequacy to real needs (pragmatism)
• Business orientation (focus on the service provided to actors in the field)
• Ease of use (ergonomics and user experience)
• Openness (integration capabilities, APIs)
• There is no daily routine.
  

Your missions:

• Translate feature requests, business strategy, and market opportunities into product priorities
• Participate in the definition of product strategy and roadmap to deliver value iteratively
• Write highly customer-focused specifications and user stories
• Define the scope of sprints/releases with our agile cross-functional development teams
• Assist our development teams throughout sprints and manage testing activities with our QA engineers
• Create and maintain user documentation (offline and online, with a focus on online contextual help)
• Because sharing is caring, we expect you to share your knowledge with your team.
  

We’re also looking for:

• Experience working with lean/agile methodologies and tools
• Experience in product-driven data analysis
• You’ll have a three-week onboarding to get to know our product, our teams and our culture.
  

Your profile:

• Engineering school degree
• 2+ years’ Product Management experience
• A genuine interest in Data/ Telecom
• innovative solutions in modern consumer technologies
• A strong sense of User Experience and ergonomics
• Excellent English and French communication skills
• Organizational and leadership abilities
  

Wait a second! Life’s a two-way road!

First, here are some of the things our team members enjoy, including:

• Working in autonomy and having a lot of responsibilities in the implementation of the roadmap
• Being in interaction with all of our different teams (developers, QA, Sales team, Support team, Project team)
• Being part of a nice team where everyone has a voice can have an impact
  

Also, here is another list of what you’ll enjoy at Diabolocom:

• You’ll have the chance to work in a multicultural environment with colleagues coming from 5 different countries and 10 different nationalities 🇨🇵 🇩🇪 🇪🇦 🇮🇹 🇬🇧
• You’ll have the choice for your daily equipment (Mac or PC, Android or iPhone)
• Our offices are based right in the heart of Paris, 100 meters from the Opera Garnier!
• Remote work up to 2 days a week
• Team building events : Athens, Meribel, Ibiza… what’s next? 😎
• Be part of a company at a key moment of its growth, with lots of opportunities 🚀