About you
We offer you to join our Ops team in order to cover regular operations and architecture, at the heart of the Diabolocom service. Ops team participates in the deployment and operational maintenance of our SaaS platforms, on a Hybrid Cloud basis.
The Diabolocom Hybrid Cloud is composed of on-premise infrastructure distributed amongst 5 dedicated colocations around Paris and Germany and public clouds (AWS / GCP / OVH).
Offering solutions with a high level of security and availability, and certified environments, notably PCI-DSS and HDS (health data), ops team is responsible for making sure everything runs smoothly, in a scalable and secure way, 24/24, 7/7.
In a context of strong development, Diabolocom is working on the evolution of its infrastructure, from proxmox-based infrastructure using VMs deployed via Ansible, to a Kubernetes oriented architecture deploying applications with ArgoCD. We are looking for people able to maintain legacy infra while it’s being migrated, but also able to architect and build the future with new tools and state-of-the-art technologies and methodologies.
Our legacy infrastructure still has some interesting features, including full IaC management. Among other things, our servers and VM are booted over PXE on self-generated, fully IaC images generated with our Ansible playbooks.
At Diabolocom, you will:
- Co-architect new infrastructure to contribute to its evolution and migration to kubernetes
- Develop PoCs to test and validate new decisions
- Be in charge of the infrastructure, both legacy and new one, and its global vision
- Be interested in the evolution of standards to advise and propose upgrade plans
- Maintain, upgrade and secure existing and already deployed infrastructure
- Be using modern tools and good practices to deploy a scalable and reproducible infrastructure without SPoFs
What we are looking for:
- You are curious, always a source of proposals
- You are on the lookout for new technologies and are always ready to learn new things
- You master Ansible, docker and other standard tools used everyday by our ops team
- You are experienced with bash and you know your way around a linux-based OS (debian)
- You are familiar with some of the tools or technologies listed below (we don’t expect anyone to master everything of course)
- You have an appetite to optimize and automate systems
- You have the security of the infrastructure in mind
- You are fluent in English, both written and spoken
- You have excellent interpersonal skills and are not afraid to solve problems
- You are autonomous and able to tackle problems by yourself
What’s in it for you:
- We offer a multicultural environment with teams in 5 countries across Europe (and expanding)
- A context to work in where your ideas are listened to and valued, and in which you can easily contribute and make a difference
- We are at a pivotal stage in our development with a significant acceleration of our growth and paradigm shift
- We offer opportunities to learn and grow
- Great work atmosphere and regular company events, barbecues, team buildings…
- Partial remote work possible (2-3 days a week)
The technical scope of the Ops teams:
- IaC scripting and automation under Ansible, bash and Python
- IaC scripting for the modern kubernetes environment with ArgoCD and helm
- Monitoring and observability of deployed infrastructure with Netdata, Prometheus and Grafana
- Interact with dev and QA teams to provide tools and infrastructure evolution to fit their needs
- Advise them in CI/CD and Kubernetes usage
- Daily day 2 operation on existing infrastructure
- Incident detection and resolution with thorough post-mortem analysis to prevent the class of incidents in the future
Our technical stack:
- Kubernetes with ArgoCD and Helm
- Ceph
- nginx ingress controller, HAProxy
- Ansible (heavily used), terraform
- Proxmox cluster, debian-based VM booting with PXE
- Netdata, Prometheus, Victoriametrics, Grafana
- docker and docker-compose
- PostgreSQL
- Gitlab and Gitlab-CI
- Various deployed services, including: sentry, harbor, cert-manager, renovate, openLDAP, external-DNS, powerdDNS, bind9, dhcpd, loki, rsyslog, mysql, authentik, ISC DHCPD, RabbitMQ, Hashicorp Vault, passbolt, openreplay, weblate, …
- Bare metal infrastructure (90% of the load) and cloud-based (AWS)
- Slack, G Suite
- Small python and bash scripts
You will work with development and product teams to define and execute a quality strategy on challenging project that contains:
distributed architecture, NO-CODE solution, system to process and automate voice, mail, crm and other types of interactions, payment system.
Minimum qualifications:
- Experience in developing test automation solutions in one of the languages: Java, Python, Kotlin.
- Experience in developing automated internal frameworks, improving testing effectiveness.
- Knowledge of system components, interfaces, network protocols(HTTP, Rest-API).
- Experience of building test plans
Preferred qualifications:
- Experience in building monitor system
- Understanding of basic system metrics
- Load testing
- Experience of leading team of QA software engineers
Important notes:
Please, only apply to this job if you are available for a full time long term position. We offer the opportunity for a relocation to Paris (France) with full support from the company for visa and moving.
The Product team is a fast-paced group at the heart of Diabolocom. Our solution is rich and reaching proficiency takes time. The product team collaborates with customers, marketing, sales, and user supports to understand and anticipate market needs, keeping our product development philosophy in mind:
- Adequacy to real needs (pragmatism)
- Business orientation (focus on the service provided to actors in the field)
- Ease of use (ergonomics and user experience)
- Openness (integration capabilities, APIs)
- There is no daily routine.
Your missions:
- Translate feature requests, business strategy, and market opportunities into product priorities
- Participate in the definition of product strategy and roadmap to deliver value iteratively
- Write highly customer-focused specifications and user stories
- Define the scope of sprints/releases with our agile cross-functional development teams
- Assist our development teams throughout sprints and manage testing activities with our QA engineers
- Create and maintain user documentation (offline and online, with a focus on online contextual help)
- Because sharing is caring, we expect you to share your knowledge with your team.
We’re also looking for:
- Experience working with lean/agile methodologies and tools
- Experience in product-driven data analysis
- You’ll have a three-week onboarding to get to know our product, our teams and our culture.
Your profile:
- Engineering school degree
- 2+ years’ Product Management experience
- A genuine interest in Data/ Telecom
- innovative solutions in modern consumer technologies
- A strong sense of User Experience and ergonomics
- Excellent English and French communication skills
- Organizational and leadership abilities
Wait a second! Life’s a two-way road!
First, here are some of the things our team members enjoy, including:
- Working in autonomy and having a lot of responsibilities in the implementation of the roadmap
- Being in interaction with all of our different teams (developers, QA, Sales team, Support team, Project team)
- Being part of a nice team where everyone has a voice can have an impact
Also, here is another list of what you’ll enjoy at Diabolocom:
- You’ll have the chance to work in a multicultural environment with colleagues coming from 5 different countries and 10 different nationalities 🇨🇵 🇩🇪 🇪🇦 🇮🇹 🇬🇧
- You’ll have the choice for your daily equipment (Mac or PC, Android or iPhone)
- Our offices are based right in the heart of Paris, 100 meters from the Opera Garnier!
- Remote work up to 2 days a week
- Team building events : Athens, Meribel, Ibiza… what’s next? 😎
- Be part of a company at a key moment of its growth, with lots of opportunities 🚀