Remote 🚀 Management Jobs

We are looking for an experienced product analyst who will help us make our games better with their knowledge, experience and dedicated resources. Relevant experience in gamedev on IAP-based monetization projects is not a must, but is highly desired.

RESPONSIBILITIES

• More or less standard duties of an experienced product analyst (researches, dashboards, results presentation, some features ownership, etc.)

REQUIRED SKILLS

• Proficiency in SQL, Mathematical statistics, and Python
• Proven ability to properly accept/set tasks
• Good presentation skills
• Business oriented mindset
• Ability to find growth points

REQUIREMENTS

• Bachelor's degree in Marketing, Mathematics, or related field
• Minimum three years' experience in product analysis

BENEFITS

• The ability to work remotely.
• The company fully covers transportation, insurance, working visa, welcoming relocation bonus, and first-month accommodationt, if you are ready to relocate.
• A share of our common success: participation in company profits program.
• Modern hardware (i7/500GB SSD/16GB RAM minimum) so that nothing distracts you from effective work.
• Regular lectures and presentations from in-house speakers and industry experts.
• Cosy office near the sea, huge veranda with BBQ zone, seasonal fruits, regular corporate events and more

Superhuman team members in this role must be based in Berlin, and they must be able to collaborate in person all week.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.

The Opportunity

To achieve our ambitious goals, we’re looking for a Workplace Operations Manager to join our Workplace Experience team. At Superhuman, we believe that where and how we work directly influences how we connect, create, and thrive. We’re seeking a Workplace Operations Manager to oversee the operational performance of our Berlin Hub and ensure the space runs safely, efficiently, and reliably as our team continues to grow.

Reporting to the Senior Manager, Workplace Experience, this role focuses on the operational backbone of the workplace—including building systems, vendor management, safety compliance, and sustainability initiatives. You will help ensure the hub operates smoothly day-to-day while supporting a high-quality environment where employees can collaborate, focus, and do their best work.

As a Workplace Operations Manager, you will:

• Own Workplace Operations - Manage all facility operations for the Berlin Hub, including building systems (HVAC, electrical, plumbing), preventative maintenance programs, and reactive repairs.
• Manage Vendors & Services - Own vendor relationships end-to-end, including negotiation, SLA tracking, performance management, and cost optimization.
• Partner with Building Management - Work closely with the landlord and property management teams to ensure smooth daily building operations and resolve infrastructure issues.
• Drive Safety & Compliance - Ensure compliance with German occupational health, fire safety, and workplace regulations. Coordinate inspections, documentation, drills, and workplace readiness.
• Lead Emergency Preparedness - Support emergency response planning and business continuity efforts in partnership with Global Security and IT.
• Support Space Planning & Hub Readiness - Partner with Workplace Experience and Real Estate teams to support seating strategy, capacity planning, and space optimization.
• Drive Sustainability Initiatives - Support workplace sustainability efforts, including energy efficiency, waste reduction, and responsible procurement practices.
• Track Workplace Performance - Oversee operational reporting, including energy consumption, maintenance costs, space utilization, and workplace KPIs.
• Build Scalable Systems - Develop operational processes, documentation, and reporting structures that support long-term workplace growth in Berlin.
• Partner Across Teams - Collaborate with IT, Security, Finance, Legal, and People teams to ensure a reliable and well-run workplace.

Qualifications

• 5+ years of workplace operations, facilities management, or technical building operations experience.
• Experience supporting operations in a large or growing office environment.
• Strong knowledge of vendor management, facilities systems, and preventative maintenance programs.
• Familiarity with workplace safety, regulatory compliance, and building operations in Germany.
• Strong organizational and problem-solving skills with a proactive approach to operational improvements.
• Ability to balance operational reliability with a people-centered workplace experience.
• Strong communication skills and ability to collaborate with internal teams, vendors, and building partners.
• Experience working with workplace management systems, ticketing tools, or facilities platforms is a plus.
• A mindset of ownership and continuous improvement in workplace operations.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Support for you, professionally and personally

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Superhuman builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Superhuman Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 
• Comprehensive benefits for candidates based in Germany: Superhuman offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness and pet care stipends, learning and development opportunities, and more.
• Relocation Support: Superhuman provides comprehensive relocation support to make your move to Berlin seamless. Our package includes visa assistance, destination services to help you and your family settle in comfortably, and a relocation bonus to cover additional expenses, such as temporary housing.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply. Superhuman is an equal-opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age.

For more details about the personal data Superhuman collects during the recruitment process, for what purposes, and how you can address your rights, please see the Superhuman Data Privacy Notice for Candidates here.

Job Description

Join Our Vision: We are a spatial media software company redefining how people interact with video - through AI-powered tools, immersive experiences, and a new interactive device that connects directly with video content.

Our ML team is at the core of this, building the next generation of AI tools that bridge the physical and digital. We are moving video beyond the screen: from something you watch to something you feel and interact with.

If this excites you more than it scares you, you are in the right place.

The Role

We are looking for a hands-on Product Manager to join our hardware team (R&D). You will take full ownership of our interactive haptic device - from defining product vision, features, and go-to-market strategy to building a robust distribution network and delivering the product to customers worldwide.

What You Will Do

• Own end-to-end product execution from design handoff through launch and full product lifecycle
• Lead all communication, negotiation, and documentation with manufacturing partners, managing the factory relationship independently
• Oversee production cycles, certifications, regulatory compliance, and quality control across markets (China, US, Europe)
• Manage logistics end-to-end: from factory to end consumer - across direct sales and distribution partners
• Build and execute distribution strategies across online, retail, and direct channels
• Orchestrate inventory planning, forecasting, and supply chain efficiency, including accessories and SKU lifecycle
• Monitor product performance post-launch (sales, returns, defects, customer feedback) and drive continuous improvement including after-sales and reverse logistics
• Collaborate with cross-functional teams to ensure successful launches, channel readiness, and alignment on pricing and availability
• Represent the company at trade shows and exhibitions, including travel to key markets

What We Are Looking For

• 4+ years of product management experience, ideally launching hardware or consumer electronics products.
• Strong expertise in manufacturing, supply chain, distribution, and sales in US/EU markets.
• Proven negotiation skills: able to secure favorable terms with vendors, partners, and stakeholders.
• Strategic, technical, and operational thinker: capable of managing end-to-end product delivery.
• Experience managing documentation, regulatory compliance, and the full product pipeline from development to delivery.
• Skilled in analyzing user feedback, returns, and post-sale data to improve product experience.
• Excellent communicator, able to influence and align cross-functional and multicultural teams.
• Startup mindset: proactive, adaptable, and data-driven.

Hiring Process

1. HR screening (30 min)
2. HM Interview (1 hour)
3. Case Task (2-4 hours)
4. CEO Interview (45 min)

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

• The chance to be part of a pioneering team in a rapidly evolving industry
• Direct impact on the future of immersive media
• Flexible working hours and remote-first culture
• A team that values initiative, clarity, and collaboration
• Access to all tools and tech you need
• Unlimited DeoVR Premium
• A work environment where ideas matter and people are treated with respect

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SIMPLE is a successful mobile product with over 15 million unique downloads, more than 300K 5-star reviews, and over 50% year-over-year revenue growth.
It offers judgment-free, gentle guidance toward balanced nutrition, a healthy relationship with food, and ultimately, improved health and well-being. Built with flexibility and convenience in mind, the app is a safe and supportive space to get actionable feedback, learn, and increase confidence. SIMPLE’s method is shaped by a global team of nutrition, behavior change, digital health, and medical experts. The journey is enhanced through Avo, a personal wellness assistant within the app that provides timely suggestions and real-time answers.
With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life.

Right now we are looking for an experienced and driven Product Analyst to join our team. In this role, you will play a pivotal part in shaping product decisions through data-driven insights and rigorous experimentation. You will collaborate closely with product managers, engineers, and designers to inform strategy, evaluate feature impact, and enhance user experience.
We are looking for someone with strong product intuition who is comfortable owning the full experimentation cycle — from hypothesis generation and experiment design to statistical analysis and business impact assessment. Your analytical work will directly contribute to improving our app, driving sustainable growth, and supporting long-term health outcomes for our users.
Push the pace of innovation and build a future of a healthier world with us!

What we’re looking for:

• Strong proficiency in SQL (e.g., Snowflake, Postgres), including use of window functions, CTEs, and efficient query writing;

• Experience with data visualization tools such as Looker and Superset;

• Proficiency in at least one scripting language commonly used in analytics (e.g., Python, R);

• Strong experience designing, running, and analyzing A/B tests, including power calculations, experiment setup, validation, and interpretation of results;

• Solid understanding of experimentation methodologies, causal inference, and statistical modeling;

• Deep understanding of product and monetization metrics such as LTV, ARPU, retention, churn, conversion, and cohort analysis;

• Strong product thinking: ability to evaluate hypotheses, assess trade-offs, connect metrics to user behavior, and prioritize initiatives based on impact;

• Experience designing and implementing reliable event tracking systems to ensure data quality and experiment integrity;

• Excellent communication skills, with the ability to clearly present insights and recommendations to both technical and non-technical stakeholders;

What you’ll do:

• Partner with product and engineering teams to generate, structure, and validate hypotheses aimed at driving growth and improving user retention;

• Lead the full A/B testing lifecycle: define success metrics, design experiments, ensure statistical rigor, analyze results, and translate findings into clear business recommendations;

• Analyze user behavior to identify opportunities for improving LTV, ARPU, and reducing churn;

• Define, track, and evolve core product and growth metrics aligned with company objectives;

• Develop dashboards and self-service analytics tools to empower data-driven decision-making across teams;

• Translate complex data into clear, actionable insights that directly influence product strategy and roadmap decisions.

Perks and benefits:

• Competitive salary package commensurate with experience;

• Remote, in-office, and hybrid work opportunities;

• The equipment you need to do your job;

• A premium SIMPLE subscription;

• 21 days annual leave, plus bank holidays (those observed where you live);

• Flexible hours. We focus on your results, not how long you spend at your desk.

About our values:

Think deeper: We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals.We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data.

Focus on impact: Results and speed matter. When we are competing to become an A-player in the digital health market, we don’t have the luxury of deliberation. We need to make decisions and changes quickly and, swiftly learn from our mistakes.We prioritize what will have the greatest impact and aren’t distracted by anything else. We create products that benefit users while we are meeting our metrics.

Take ownership: We seek to improve all facets of our company even in ways beyond our job description. We seek and take responsibility for our actions and their impact. We value and set high expectations for our own work so that it can add to the overall quality and innovation results of the team. Each one of us is empowered to make this company a success, take the lead to resolve disagreements and systemic issues.

Push the limits: We encourage our team to explore new ideas, challenge conventional thinking, and continuously improve work. This mindset can lead to breakthroughs in product development, improved operational efficiency, and increased competitiveness in the market. We believe that a culture and mindset of constantly striving to exceed existing standards, boundaries, or expectations that include innovation, experimentation, and a willingness to take risks, can bring us success. We don't accept what someone says as truth if we disagree with it, no matter what authority that person has in the company and express ourselves directly, not through back channels. We challenge ideas, from policy to product decisions, and always seek to understand the reason behind what we do.

Be a Championship Team: As a part of the championship team, you must improve your own performance constantly also know your teammates, their talents and skills and be focused on a common goal and how to achieve it together. We hold each other accountable for our contribution to the shared success or failure, and we constantly look for ways to help our colleagues to improve and for us to perform better as a team. We collaborate within the team in order to compete with challengers in the outside world. We build relationships of trust. We provide our teammates with the autonomy and support they need to deliver their part of the goal.

About Palta (Simple / Zing )

Palta is a health & well-being technology company. We're guided by real passion and curiosity to transform bright ideas into worldwide products while delivering real results.

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• Zing

About the opportunity

We are looking for a dynamic Team Lead to join our KYC QA team to ensure compliance with applicable regulations and relevant company policies related to Anti-Financial Crime. Our target in KYC is to lead and shape the industry by creating a culture of compliance within N26 that authorities, customers and stakeholders can trust. This role is crucial to achieve this goal.

What you’ll do

As Quality Assurance Team Lead, you will support all KYC related control by leading a team of QA Analysts and Associates.

As a people leader, you will be entrusted to ensure operational excellence of your team, while also ensuring the career development of your team with sound coaching and mentoring. You will play a key role in the implementation of the strategic roadmap of KYC QA as a role model. Your engagement with stakeholders outside of KYC QA will allow you to partner with the wider organisation, and enable successful cross functional initiatives.

You will be expected to support improvement projects with both internal and external impact; stay up-to-date with regulatory changes and ensure your team is aware and our processes are in line with these needs. Your clear vision and strategy for QA will be shared by the team and ensure successful implementation of improvement projects.

Your responsibilities will include:

• Coach and empower your team members by inspiring them with a positive attitude, trust and focus
• Grow your team with the right structure, size, and capabilities by helping to onboard suitable and motivated candidates, and participating in hiring processes as needed. Establish development plans for new and existing team members
• Review (and where required define) OKRs relevant for your team
• Participate in the implementation of the strategic roadmap of KYC QA
• Actively engage in presenting your projects and ideas to the wider organisation
• Ensure risk awareness in the team and mitigation of risks with relevant action plans
• Use data to reach SLAs and make forecasts

What you need to be successful

Background

• You have a proven track record of relevant experience in KYC and/or AML
• Relevant experience (e.g. 1+ years) in leading teams as People Manager, ideally with a focus on, coaching, and oversight of QA processes in a KYC context.

Skills

• Advanced understanding of regulations on Financial Crime, AML, terrorism financing, fraud, KYC
• You have experience in BPO Vendor Management / Industry
• You are fluent in English and at least in one other key language (DE, FR, IT, ES)
• Contribute to continuous improvement of the customer journey through quality assurance insights and actions.
• Demonstration of data analytics mindset in decision making
• You are detail oriented, diligent and reliable.
• You have a hands-on mentality and take on ownership
• Ability to manage operational requests as senior expert for the team
• Knowledgeable about all the processes and tools relevant for your area, with an ability to advise and coach teams to optimise their work
• Fundamentally increasing efficiency and scalability of KYC QA processes & tasks by driving and supporting initiatives and projects

Traits

• Actively help yourself (and others) be successful
• Deals well with ambiguity
• Continuously learn and challenge the status quo
• Think globally, act locally
• Strong bias for action
• Give and receive open, direct and timely feedback

What’s in it for you

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

About Us

At Sleep Doctor, we’re helping millions get a full night's rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. If you’re passionate about making better sleep possible—and want to help reshape the future of sleep care—we’d love to meet you.

About the Role

This role is critical to our vision to deliver simple-to-access and easy-to-afford sleep care to millions.

We are looking for a tech-forward, transformational Product Manager to bridge the gap between complex healthcare systems and a world-class patient experience. You’ll work closely with the VP of Product to architect a scalable platform that eliminates the friction of traditional healthcare.

Initially, you will focus on building a seamless consumer experience across disparate systems; from eligibility checks to therapy fulfillment and reimbursement.. However, your ultimate mission is to build a next-generation insurance workflow which leverages AI tooling to fully automate payor processing. You will transform manual, error-prone tasks like pre-authorization and claims submission into an efficient touchless infrastructure. 

What You'll Do

Phase 1: Connect & Integrate

• Map the "as-is" healthcare landscape and design the "to-be" technical integrations for eligibility, prior auth, and claims.
• Work hands-on with engineering and partners, leveraging APIs and middleware to integrate disparate systems to power a simple patient experience which ensures regulatory compliance. 
• Translate insurance requirements into clean, actionable technical specifications.
• Define the "Clean Claim" baseline - establish the core data validation rules required to move from manual entry to initial electronic submission.
• Lead the product introduction of insurance-based pathways for home sleep studies (HSS) and DME therapy.
• Ensure parallel operation of cash-pay and insurance flows without introducing friction.

Phase 2: Transform & Scale

• Obsess over the patient experience. Use your tech-forward mindset (and the right AI/ML tools) to automate the packaging of pre-authorization bundles and clinical documentation, removing manual touchpoints.
• Design and iterate on digital-first patient journeys that provide radical transparency in pricing and care status.
• Build automated "scrubbing" engines that validate claims against payer-specific rules before they leave our system, ensuring a near-100% clean claim rate and minimizing denials.
• Identify platform gaps and leverage emerging health-tech standards (like FHIR or smart clearinghouse APIs) to ensure our stack is future-proof and scalable.

Continuous Ownership

• Own the end-to-end insurance product roadmap, balancing rapid "scrappy" launches with long-term platform stability.
• Collaborate with Clinical, Ops, and Billing teams to ensure our tech solves real-world operational pain points and reduces administrative overhead.
• Maintain an uncompromising standard for HIPAA compliance and data integrity while pushing the boundaries of UX.

What You Bring To The Role

• Deep Healthcare Experience: 5+ years in Product Management specifically within healthcare (Health-tech, Insurance-tech, or Digital Health). You know the difference between an 835 and an 837, but you also know how to make them work in a modern cloud environment.
• Tech-Forward Mindset: You are comfortable talking APIs with engineers and system architecture with stakeholders. You don't just want to follow the process, you want to automate it.
• Transformational Drive: You have a proven track record of taking complex, legacy-style workflows and turning them into seamless, user-centric digital products.
• "Roll Up Your Sleeves" Mentality: In the beginning, you’ll be doing the heavy lifting to get the integrations live. You enjoy the challenge of connecting the dots to make a vision reality.
• Patient-First Philosophy: You are passionate about improving the lives of patients and believe that better technology is the key to better health outcomes.
• Familiarity with the Stack: Experience with HSS (Home Sleep Studies) or DME (Durable Medical Equipment) flows is a massive plus.

Who We Are

• We’re committed to a vision of millions waking rested and ready.
• We are Human First because our patients and teammates are why we’re here.
• We are growing rapidly but sustainably because we are committed to Relentless Progress.
• Run into a challenge or a new opportunity?  We tackle it as a team because we know that we are Stronger Together.
• We’re going to push you to ask big questions and find bold answers.  Everyone has a seat at the table, regardless of their title or job description

Compensation Range

$140,000 - $150,000/yr. Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company. This person is eligible to partake in the company's bonus program. 

Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company.

The Company currently provides medical, vision, and dental insurance with 100% of the employee  medical, vision,   and   dental   premiums  covered   by   the   Company.  There is an option to participate in both a medical FSA and dependent care FSA. We offer a 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary.  You will be eligible for Paid Time Off in accordance with the company’s policies. Our Seattle-based employees will receive commuter benefits.

Sleep Doctor is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants

Kanzum is a B2B fintech providing cross-border payments and local account infrastructure across Africa, MENA and Asia.

The Role

You own the client experience post-sale. You will receive hot, validated leads from Sales, onboard clients (including compliance), and support their day-to-day payment operations. You will also drive expansion by increasing product usage, collecting feedback, and partnering with internal teams to improve the platform.

What You'll Do

• Sales handover → activation: run onboarding from kickoff to first successful payments
• Compliance onboarding: guide clients through KYB/KYC requirements, coordinate documentation, and work closely with Compliance
• Client support (first point of contact): handle questions/issues on payments and operations, triage, and drive resolution with Ops/Product/Engineering
• Account growth: identify expansion opportunities (higher usage, new corridors/features), run check-ins, and improve adoption
• Feedback loop: collect structured customer feedback and translate it into product improvements
• Operational discipline: keep clean notes, follow-ups, timelines, and basic reporting (onboarding status, open issues, risks)
• Build the team: in the next few months build a global customer success team

What You Bring

• Experience in B2B Account Management / Customer Success / Client Operations (fintech/payments/banking or SaaS preferred)
• Strong stakeholder management and problem-solving; you close loops and don't drop details
• Comfortable working in a regulated environment and explaining compliance steps to clients
• Clear, calm communicator with high ownership in a fast-moving team
• Excellent English is essential (written + spoken) for daily work with international clients
• Additional languages are a bonus (especially Arabic and/or French)

Nice to Have

• Knowledge of cross-border payments / settlement / local accounts
• Experience supporting clients across multiple regions/time zones (MENA/Africa/Asia)

How to Apply

Send your CV/LinkedIn + 5 lines on: a B2B onboarding you owned end-to-end, and why you're a fit for payments/compliance + customer operations.

Обязанности

• Вести задачи в таск-трекере (Jira, Trello, YouTrack) и поддерживать «чистоту» бэклога
• Помогать планировать спринты и контролировать выполнение
• Собирать и уточнять требования у команды и лида
• Поддерживать коммуникацию между отделами (арт, дев, геймдизайн, левел-дизайн)
• Отслеживать базовые метрики: дедлайны, прогресс по задачам, своевременность релизов
• Готовить отчёты для C-level
• Организовывать и проводить Scrum-ивенты

Требования

• Уверенное владение Jira/Confluence
• Базовые знания Scrum/Kanban
• Опыт работы с App Store Connect и Google Play Console
• Понимание ролей в геймдев-команде и ключевых продуктовых/маркетинговых метрик
• Опыт 1–2 года на роли PM/координатора в IT/геймдеве; организация работы группы 5–10 человек
• Знание PMBOK (жизненный цикл проекта: предпроект, ведение, завершение)

Будет плюсом

• Понимание критериев SMART

Софт-скиллы

• Коммуникабельность и умение уточнять
• Многозадачность и внимательность к деталям
• Гибкость и быстрая обучаемость

Мы предлагаем

• Сильную инженерную команду и здоровую культуру разработки
• Конкурентоспособную зарплату
• Удаленную работу из любой точки мира
• Гибкий график и адекватный менеджмент
• Возможности для роста и развития
• Команду, где ценят инициативу и любовь к играм
• 25 дней отпуска и выходной в день рождения

The Impact You’ll Make

As part of this role in the Customer Success team, you will act as the strategic bridge between our clients and Incode’s internal teams, ensuring seamless implementations, impactful insights, and long-term growth for our accounts. You will transform client objectives into tangible results by guiding projects from kickoff to successful completion, fostering strong relationships, and enabling customers to unlock the full value of our solutions.

What You’ll Own & Drive

• Client Lifecycle Management – Manage the entire lifecycle of enterprise customer relationships, from onboarding and implementation to expansion.
• Project Management Leadership – Lead project management during implementations, ensuring timelines, scope, and deliverables are met.
• Executive Relationship Building – Build strong, trust-based relationships with executive-level stakeholders by providing exceptional service and strategic guidance.
• Insight Presentations – Deliver impactful data-driven presentations and insights to client leadership teams.
• Cross-Functional Collaboration – Engage cross-functional teams (Solution Engineers, Product, Engineering, DevOps, Infrastructure, Business Operations) to design and deliver tailored solutions.
• Issue & Risk Management – Identify, manage, and resolve key issues and risks across accounts.
• Process Development – Develop scalable processes to accurately capture customer requirements and measure success.
• Production Transition & Adoption – Ensure smooth transition from implementation to production, driving adoption and account growth.
• Technical Support – Provide hands-on support for integration and production challenges, leveraging product knowledge and team collaboration.
• Customer Experience Innovation – Innovate in solving customer requests and ensure clients have an outstanding experience with Incode.

The Qualities That Set You Apart

• Proven Track Record – Proven track record in leading customer projects within consulting firms, enterprise SaaS, or high-tech environments.
• Advanced Degree (Preferred) – MBA or advanced degree in business, technology, or engineering preferred.
• Program/Project Management – Strong project/program management skills with the ability to navigate complex technical and business landscapes.
• Executive Communication – Exceptional communication skills, able to translate complex concepts into clear, actionable messages.
• Technical Acumen – High technical acumen and understanding of enterprise software capabilities; experience with mobile apps and services preferred.
• Analytical Mindset – Analytical mindset with comfort handling large datasets to generate business insights.
• Stakeholder Management – Strong stakeholder management skills with experience influencing both internal teams and external clients.
• Adaptability – Resilient and adaptable in fast-paced, evolving business environments.
• Collaboration – Collaborative team player who naturally builds trust and is proactive in sharing knowledge.
• Domain Experience (Plus) – Experience with biometrics or identity software is a plus.

Your Background

• Track record leading customer projects in consulting, enterprise SaaS, or high‑tech environments.
• Strong project/program management experience delivering cross‑functional outcomes.
• Technical acumen to discuss enterprise capabilities (APIs/SDKs, integrations) with credibility.
• Experience working with mobile applications and services for enterprise customers.
• Comfortable with data analysis and storytelling to inform executive decisions.
• Excellent stakeholder management across customers and internal teams.
• MBA or relevant Master’s in business, technology, or engineering (preferred).
• Exposure to biometrics or identity software (nice to have).

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Benefits & Perks

• Flexible Working Hours & Workplace
• Open Vacation Policy

Key Responsibilities

• Process GP and in-house payrolls, statutory filing requirements and payroll approvals.
• Update and maintain accurate payroll records.
• Support the Payroll Ops team with admin related tasks.
• Maintain Zendesk ticket queue.
• Serve as a primary point of contact for customers.
• Pension uploads.
• Responsible for ensuring full data integrity.
• Be able to build processes from ground up and focus on continuous improvement.

Requirements

• Experience with in-house payroll processing for the country.
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Constantly thinking of ways to improve and speed up their work.

Practicals

• You'll report to: Payroll Operations Manager
• Team: Operations - Payroll
• Location: You can fulfil this role from any location, but the knowledge of country payroll and language are required.
• Start date: As soon as possible

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

Who you are

You are energetic, curious, motivated, and ambitious, with a passion for making an impact in a fast-paced, international work environment.

Tech Stack

Proficient in using software tools like SAP, Excel / Google Sheet.

Team Description

This is an exciting time to join our global Payroll Operations team not only because we are growing, but because our teams build the future of Global Payroll by elevating the processes and ways of working in the industry.

Job Description

Responsibilities:

• Check the RN type - understanding release types and defining them
• Check the IDs of the tasks that are connected to the RN - understanding identifiers and their assignment for certain tasks
• Check the correctness of filling out the body part of the RN (15 pieces) - understanding the requirements for release notes and how all fields should be filled in
• Check the completion of the related forms - understanding the requirements for the attached forms and their completion
• Provide comments to the Platform Release Manager for improvements and completing RN - understanding the requirements for release notes and how all fields should be filled in
• Process comments from NJ Release Note Manager - ability to formulate requirements for revisions of release notes based on regulator requirements
• Send RN for re-approval to NJ Release Note Manager - competent business speech and the ability to correspond with the regulator
• Receive notification from the NJDGE that the RN has been approved and can be deployed - competent business speech and the ability to correspond with the regulator
• Send a notification to the Platform Release Manager that changes can be performed to the NJ prod - understanding the sequence of deploying releases to production
• Receive notification from the NJDGE that the RN has been rejected - competent business speech and the ability to correspond with the regulator
• Prepare and submit comments from the NJDGE on why the RN was rejected to the Platform Release Manager - competent business speech and the ability to correspond with the regulator

Benefits:

• Learning and development opportunities and interesting challenging tasks
• Relocation package (tickets, staying in a hotel for 2 weeks)
• Company fitness corner in the office for employees
• Opportunity to develop language skills and partial compensation for the cost of language classes
• Birthday celebration present
• Time for proper rest and 24 working days of Annual Vacation

Who You Are:

Experienced Change Manager with strong communication skills and the ability to correspond with regulators. You have a keen understanding of release notes and their requirements, as well as the ability to process and formulate comments based on regulatory feedback.

Tech Stack:

Not specified in the job description.

Team Description:

Join a dynamic development team at BrainRocket, where innovation and collaboration drive our success in creating tech products for various industries.

Responsibilities

• Support day-to-day office life and maintenance.
• Handle onboarding and assist team members with office-related queries.
• Manage office purchases and supplies.
• Coordinate with contractors and suppliers.
• Organize corporate events and team activities.
• Work on improving company benefits and perks.
• Participate in various internal projects.

Requirements

• Background in office management or a related operational field.
• Ability to handle diverse tasks quickly and take reasonable initiative.
• Proficient PC user.
• Fluent in Russian and conversational in Georgian.
• English level: B1 is a plus.
• Experience opening new offices from scratch.
• Strong background in event management.

Benefits

• Well-equipped offices for focused and collaborative work.
• A global, distributed team of 500+ professionals.
• Learning, mentorship, and long-term career growth.
• Relocation support and private health insurance.
• Performance-based bonuses.
• TradingView Premium access.
• Regular team events and company-wide meetups.

Who You Are

If you enjoy maintaining order, planning, and organizing events, we’d love to hear from you.

Tech Stack

Proficient PC user.

Team Description

Our Tbilisi office is growing, and we are looking for an Office Manager to join our team and help us create a comfortable and organized workspace.

What You’ll Be Doing:

• Capacity planning
• Performance management
• Your stakeholders and your team happiness at the same time
• You are going to lead the Trading Operations Team responsible for:
  • Designing, updating and reliable execution of:
    • Pre- and post- session checks and action points
    • Intrasession invariants controls
    • Escalation procedures
  • Continuous improvement of:
    • Quality of anomalies detection
    • Reaction and resolution SLAs
    • Tooling and communication efficiency

What We Look For In You:

• Experience in similar positions
• Willingness to combine hands-on and management tasks
• Great Attention to details
• Efficient communication in all flavours of English

Why Should You Join Our Team?

• Great challenges with many opportunities to prove yourself
• A welcoming group of highly qualified international professionals
• Cutting-edge hardware and technology
• Work remotely from anywhere in the world
• Access any of our global offices anytime
• Flexible schedule
• 40 paid days off
• Competitive salary

About the role

You’ll personally design and implement AI tools, agents, dashboards, and decision systems, working cross-functionally while maintaining strong individual ownership. You’ll also help define how AI initiatives are prioritised and governed across Rides.

This is an individual contributor (IC) role with high ownership and no direct reports. It’s built for someone eager to build, own, and deliver real change.

Main tasks and responsibilities:

• Build and deploy AI tools, agents, dashboards, and decision systems for Rides Operations, covering areas such as diagnostics, optimisation, forecasting, policy enforcement, and reporting automation, moving from prototype to production-ready solutions.
• Translate operational complexity into scalable AI solutions with measurable impact, identifying high-friction problems across markets and defining use cases that improve cost, efficiency, reliability, and growth.
• Deliver independently, minimising dependencies while partnering where scale or integration is required, using internal data, APIs, large language models (LLMs), and automation frameworks to ship usable tools even with limited Engineering, Data, or Product bandwidth.
• Create clear decision materials for leadership, highlighting trade-offs, risks, and impact, running structured AI reviews, and aligning priorities with operational and financial outcomes.
• Develop scaling playbooks and drive adoption across regions, guiding pilots through rollout to steady state, tracking performance, and iterating based on usage and feedback.
• Establish principles and governance for responsible AI use in Operations, defining guardrails to ensure solutions are explainable, locally compliant, and aligned with long-term platform standards.

About you:

• You have demonstrated hands-on experience building and deploying applied AI solutions, including AI agents and use-case-specific model fine-tuning.
• You have practical experience with enterprise AI ecosystems (e.g. Google Cloud, Gemini) and hands-on usage of tools such as GPT or Claude, including API and workflow integrations.
• You have strong programme delivery capabilities, translating business needs into prioritised execution plans and driving transformation initiatives end to end.
• You can manage senior stakeholders effectively, aligning technical implementation with business objectives.
• You have experience operating within scaled organisations where AI solutions are already live and integrated into core processes.
• You have 8–12 years of combined technical and business working experience. A broader machine learning background, Python and SQL proficiency, and vendor management experience are considered an advantage.
• Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Our teams work on local and global processes in over 50 countries.
• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

About the role

We're searching for a Strategic Process Designer who will be the central architect behind the internal support processes that elevate our customer experience. You'll be instrumental in shaping the future of our customer support operations.

Main tasks and responsibilities:

• Designing and Implementing Scalable Processes: Architect and deploy robust, efficient processes across multiple support teams and geographies, ensuring they meet the demands of a rapidly growing business.
• Bridging Business & Frontline Operations: Translate high-level business and product policies into actionable, agent-friendly support workflows that deliver seamless customer journeys.
• Driving Continuous Improvement: Proactively identify inefficiencies, conduct root cause analysis, and implement data-informed solutions to enhance agent productivity, resolution times, and overall support effectiveness.
• Collaborating Cross-Functionally: Work closely with Product, Operations, Policy, Enablement, and Data teams to align on shared goals and drive process adoption.
• Manage the Process Lifecycle: Oversee processes from initial intake and design through to rollout, adoption, and ongoing iteration.

About you:

• Experience: 5-7 years in customer support operations, process design, or service delivery roles, preferably in fast-paced tech or BPO environments.
• Process Mastery: Proven success in designing and implementing scalable processes, with strong knowledge of process documentation, workflow design, and change management.
• Analytical Acumen: Exceptional analytical and problem-solving skills, capable of root cause analysis and interpreting operational metrics.
• Collaborative Spirit: Ability to work effectively with cross-functional teams, align stakeholders, and influence without direct authority.
• Communication Skills: Excellent written and verbal communication, able to simplify complex topics for diverse audiences.
• Customer-Centric Mindset: You approach process design with empathy for agents and customers, prioritizing efficiency, quality, and satisfaction.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Job Description

What you'll do:

• Respond to player inquiries;
• Provide consultations on the functionality of our mobile applications;
• Handle and reply to reviews in the App Store and Google Play;
• Collect and analyze inquiry statistics, generate actionable insights;
• Maintain and expand the knowledge base (guides, templates, FAQs, auto-replies);
• Collaborate with the project team to solve player problems;
• Contribute to improving player communication processes.

Who we're looking for:

• Excellent command of English (Advanced/C1+);
• Ready to work within a flexible distributed schedule;
• Strong attention to detail and problem-solving mindset;
• Responsibility and ability to work independently;
• Russian language proficiency;
• Passion for mobile games.

It’ll be a plus if you have:

• Experience in customer support or a similar role;
• Knowledge of an additional foreign language (e.g. German, French, Japanese);
• Experience with customer support platforms (Zendesk, Helpshift), understanding of AI-based tools and experience working with them;
• Familiarity with mobile platforms (iOS, Android).

Why this role is exciting:

• Opportunity to work with and influence the leading products in their niche;
• Modern tools, transparent processes, and a supportive team;
• Room for professional growth alongside experts in mobile game development.

Benefits:

• Full support in relocating to countries where our offices are located;
• High-end market salary with performance bonuses;
• All needed equipment;
• Regular company events and monthly Friday meetings;
• Social benefits (private medical cover, sports reimbursement, etc.);
• Paid vacations, sick days;
• English, Greek, and Polish online language classes;
• Reimbursement for education and professional development.

Job Summary

We are looking for an experienced Project Manager to oversee and drive cross-functional execution of collaborative R&D projects from early engagement through delivery. This role will be central in coordinating scientific, operational, and contractual components across internal teams and external partners. The ideal candidate brings a strong background in life sciences, excellent stakeholder management skills, and a proven ability to navigate complex workflows in a fast-paced, innovation-driven environment.

Responsibilities

• Project Initiation & Planning: Lead early-stage discussions with collaborators to define project scope, objectives, timelines, and resource needs. Draft and refine project documentation including statements of work (SOWs), project plans, and timelines.
• Cross-functional Coordination: Serve as the primary point of contact between external collaborators and internal teams (R&D, QA, Legal, Operations). Ensure alignment across stakeholders to support seamless project execution.
• Operational Oversight: Manage project lifecycle activities including sample and data transfer coordination, milestone tracking, quality control checkpoints, and risk mitigation. Ensure deliverables are met on time and within scope.
• Contracting & Compliance: Support legal and quality teams through contracting, IP review. Maintain adherence to internal compliance standards and industry best practices.
• Communication & Reporting: Provide regular updates to collaborators and internal leadership. Lead project meetings, share progress reports, and support final data/report delivery, as well as publication and conference preparation where applicable.

Qualifications

• BSc or MSc in Molecular Biology, or Oncology; PhD considered an advantage.
• 3+ years of experience in project management or operations in a biotech, research, or clinical lab setting.
• Strong organizational and interpersonal skills with a track record of managing complex projects.
• Familiarity with scientific collaborations, regulatory environments, and project management tools (e.g., Jira, LIMS, Benchling).
• Experience working with multidisciplinary teams across time zones is a plus.

Our Offering

• Relocation Support: Full relocation package for you and your family to Yerevan.
• Convenient Location: Office in the center of Yerevan, just a minute's walk from the metro, with free snacks available throughout the workday.
• Flexible Work Conditions: Full-time employment, permanent contract, flexible working hours, and the option for hybrid work.
• Competitive Salary: with opportunities for career growth.
• Health Insurance: for you and your family, corporate discounts, and a gym membership to maintain your health.
• Diversity and Professional Growth: Work in a team of experts in bioinformatics, biology, medicine, and software development with a shared goal — to save lives.

Responsibilities

• Engagement leadership: stakeholder management, delivery planning, risks/assumptions, governance
• Cost modeling for cloud/HPC (TCO/run-rate, scenario comparisons, cost drivers for compute/storage/data movement/networking/licensing)
• Ability to translate architecture into estimates and a delivery plan aligned to the milestones (Apr design -> Jun UI/IaC -> Jul/Aug migration)

Requirements

• Experience in supporting production RHEL-like Linux servers and applications, general knowledge of common open-source applications, such as NGINX, PostgreSQL, MariaDB, and Git
• General understanding of networking
• Good understanding of cloud compute principles and cloud managed services, primarily for AWS
• General understanding of cloud observability tools, cloud cost optimization and FinOps

Nice to have

• Pre-sales / RFI/RFP experience in enterprise settings
• Life-sciences / regulated environment experience

Benefits

• Competitive compensation
• Remote or office work
• Flexible working hours
• Healthcare benefits: medical insurance and paid sick leave
• Continuous education, mentoring, and professional development programs
• A team with excellent tech expertise
• Certifications paid by the company

Job Description

Main Responsibilities:

• Review our current management processes and make them faster and better.
• Oversee key workstreams, diagnose execution gaps, and ensure decisions turn into delivery.
• Lead cross-functional task forces to solve urgent performance gaps or launch entirely new business initiatives from scratch.
• Deep-dive into data and roadmaps to provide the Founders with a clear, honest picture of how the business is performing.
• Work closely with the Founders and management team to ensure strategy is translated into execution across all functions.

Requirements:

• STEM degree (Math/Physics/Engineering) from a top-tier university.
• 7 - 10+ years of experience in high-intensity environments (top-tier consulting/investment banking/high-growth tech), including hands-on leadership in a STEM/quantitative business.
• Proven track record of owning cross-functional outcomes end-to-end and delivering measurable impact under ambiguity.
• Exceptional problem solving skills with a proven record.
• Strong stakeholder management up to Founder/C-level.
• Fluent English and Russian.

What We Offer:

• Result-oriented bonuses in line with extraordinary salary.
• Transparent processes and lack of red-tape.
• Competitive environment with an opportunity to make decisions and change the company.
• One of the best levels of expertise on the market.

Who You Are:

A top-performing generalist and manager who can solve complex problems and get things done.

Tech Stack:

Not specified.

Team Description:

You will work directly with the Founders to ensure the company scales effectively.