Work for
global talents

Senior Partner Marketing Manager (Remote) - Job Description

About You

You are a strategic partner marketing leader who has built programs that generate real demand, and you have the relationships, instincts, and drive to do it again at Constructor. You genuinely enjoy developing deep, lasting relationships with partners: you invest in understanding their business goals, earn their trust over time, and become the person they call when they’re thinking about what’s next. You are equally energized by the internal side of the job, aligning with partnerships, sales, and the broader marketing team to build programs that actually move the needle, not just check a box. You thrive in high-growth environments, bring fresh ideas and a bias toward outcomes, and have the cross-functional chops to make Constructor the most sought after partner for ecommerce search and product discovery across North America, APAC, and LATAM.

About Us

Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.

Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.

We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.

Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.

About the Position

As Senior Partner Marketing Manager, you will own and scale Constructor’s partner marketing program across ISV and SI partnerships in North America, APAC, and LATAM. You will build and execute joint go-to-market strategies that generate both brand awareness and measurable pipeline, drive enablement with global priority partners, and help establish Constructor as the category leader in AI-powered ecommerce search. This role reports to the Senior Director of Growth Marketing and works in close collaboration with the partnerships, sales, and the broader marketing team to translate partner relationships into tangible revenue impact.

Requirements

• 4+ years of partner or channel marketing at a B2B SaaS company, with a proven track record of building and scaling partner programs
• Experience developing joint go-to-market strategies that drove measurable brand awareness, pipeline, and revenue
• Demonstrated ability to build demand and preference at the partner level, including enablement strategies that position Constructor as the partner’s first recommendation to their customers
• Experience managing partner marketing across multiple international regions (North America required; APAC and LATAM experience strongly preferred); comfort working across time zones and cultures
• Strong cross-functional collaborator with a track record of working closely with Sales, Product, and Partnerships teams to align GTM strategy with partner and customer needs
• Data-driven mindset with the ability to set, track, and report on partner marketing KPIs tied to pipeline, revenue, and partner engagement
• Experience working with hyperscalers (e.g. AWS), large technology platforms (E.g. Shopify, Salesforce) and consultancies (e.g. Accenture, Deloitte) to develop and execute joint marketing programs

Benefits

• 🏝 Unlimited vacation time — we strongly encourage all of our employees take at least 3 weeks per year
• 💰 A competitive compensation package including stock options
• 🌎 Fully remote team — choose where you live
• 🛋 Work from home stipend! We want you to have the resources you need to set up your home office
• 💻 Apple laptops provided for new employees
• 🎓 Training and development budget for every employee, refreshed each year
• 👪 Maternity & Paternity leave for qualified employees
• 🧠 Work with smart people who will help you grow and make a meaningful impact
• 🏥 Company sponsored US health coverage (100% paid for employee)

Diversity, Equity, and Inclusion at Constructor

At Constructor we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.

About the company / Who we are

Pink Elephant builds and funds fast growing ventures for safe access to psychedelics and progressive mental health care.

We exist to build the companies that will steer the revolution in mental health. Global mental health is an urgent, under-addressed crisis: 1 in 8 people (≈970M) live with a mental disorder, and depression and anxiety alone cost ~$1T in lost productivity each year. Progressive therapies have been shown to be up to 10 times more effective than conventional treatments, yet only 5% of people can access them. We’re here to change that by staking capital on verifiable breakthroughs and assembling founders, clinicians, and operators to turn today’s uncommon sessions into tomorrow’s standard of care.

The role

We are building the next-era approach to mental health diagnostics - through developing a high-precision Medical Decision-Support Engine.

Why: diagnosis in psychiatry today is largely subjective:

• clinicians rely on personal judgment and different schools of thought
• treatment decisions (especially antidepressants) are often based on trial and error
• diagnostic tools are outdated and inconsistent

Our goal is to make mental health diagnostics significantly more objective.

Our system leverages the reasoning capabilities of LLMs grounded in structured Medical Knowledge Graphs to provide clinicians with evidence-based decision support. This diagnostic engine would integrate:

• patient-reported data
• behavioral signals
• emerging biomarkers
• structured and unstructured medical knowledge

Diagnostic systems in mental state should shift from just “a doctor’s opinion” to a more objective, data-informed assessment.

We are looking for a Data Scientist who can bridge the gap between "black-box" AI and safe, interpretable clinical practice.

Responsibilities: what you will drive

• Dataset Engineering & Validation: design robust pipelines for processing Electronic Health Records (EHR) and medical literature. Implement rigorous multi-stage validation frameworks (Sensitivity/Specificity analysis) to ensure clinical safety and model reliability.
• LLM Fine-tuning: adapt Large Language Models using SFT, DPO, or PEFT (LoRA/QLoRA) for specialised medical domains and complex clinical diagnostic reasoning.
• Advanced RAG & Graph RAG: architect hybrid retrieval systems that combine vector databases with Knowledge Graphs to eliminate hallucinations and ensure factual grounding.
• Explainability & Interpretability: develop methods to make model outputs transparent. The engine must provide "reasoning paths" — justifying recommendations by citing specific medical evidence, clinical protocols, and graph relations.

Experience: what you bring

• GenAI Stack: expert knowledge of Transformer architectures and hands-on experience fine-tuning LLMs (Llama 3, Mistral, etc.)
• Graph ML: hands-on experience with Knowledge Graphs, Triple-stores, or Graph Databases (Neo4j, ArangoDB) and Graph Neural Networks (GNNs).
• Retrieval Systems: proficiency in LangChain / LlamaIndex and vector search engines (Pinecone, Milvus, or Weaviate).
• XAI Tools: practical experience with SHAP, LIME, or custom attention-mapping techniques for model interpretability.
• Validation & Stats: strong background in statistical validation for high-stakes environments and handling imbalanced messy data: no ground truth, no ideally ready-to-go data.
• Fine-tuning: identifying important signals and how they can be combined, catching model’s false output timely.

Perks: why join us

• Solve the "why": you won't just build a model, you'll build a system that clinicians can trust because they understand its logic.
• Cutting-edge stack: work at the absolute forefront of AI, combining LLMs with structured Knowledge Graphs (Graph RAG).
• Meaningful social impact: your work directly contributes to better patient outcomes, faster recovery, and a significant reduction in diagnostic errors.

Apply for This Job

Link to This Job

Location

Remote

Department

IT&Infrastructure

Employment Type

Full-Time

Minimum Experience

Experienced

Compensation

To be discussed

Privacy Policy • Terms of Service

At whitecircle.ai we’re building the safety layer for modern AI systems — an app that prevents harmful behavior and keeps AI safe for the world. Companies use White Circle to understand how their models behave, catch failures before they spread, and keep interactions stable and secure.

Your work will turn complex AI workflows into simple, clear interfaces used by engineering and research teams every day.

More about White Circle

• Raised $11M from founders and top management of the leading AI companies — OpenAI, Anthropic, HuggingFace, Mistral, DeepMind, Datadog, Sentry, and more.
• Processing tens of millions of API requests every month.

What you’ll do

• Evolve Figma design system so it stays consistent, scalable, and easy to work with.
• Update current screens and design new flows for upcoming features.
• Work directly with product, engineering, and research — fast iterations and full ownership.

What we’re looking for

• 3+ years working with Figma: Auto Layout, Components, Variants, Prototyping, Design Systems.
• You’ve designed clear, functional web interfaces, ideally for technical products.
• You can create basic animations with any tools you prefer.
• You use AI tools in your own workflow.

And don’t worry if you don’t meet every point — if you’re close and eager to grow, we still want to hear from you.

Why White Circle

• Small team that moves fast
• No corporate culture, no politics
• You’ll have real ownership and ship things quickly
• Direct feedback and honest collaboration
• What we build actually matters for how people use AI
• Office with a view in the center of Paris, France (hybrid)

Compensation

• $60–120k + equity
• Unlimited budget for professional education
• New Apple hardware
• Paid time off in line with your local regulations, no matter where you work from

Process

Intro call, a design task, then final interview

Please submit your application in English - it’s our company language so you’ll be speaking lots of it if you join

‍

Operations Specialist

This position is no longer accepting applications.

Requirements

• 3-5+ years of experience in administrative, operational, or office management roles, ideally in an international or tech-driven environment;
• Proven experience working with external vendors, legal advisors, and contractors;
• Experience managing relocation processes and interacting with immigration services;
• Excellent organizational and multitasking skills;
• Proficiency in Russian and English is required (both written and spoken);
• Proactive, detail-oriented, and capable of taking full ownership of cross-functional projects.

Key responsibilities

• Organize and maintain office premises (setup, maintenance);
• Establish and manage operational frameworks for the local entity;
• Open local bank accounts;
• Coordinate employee relocation, including visa and permit processes;
• Assist with onboarding logistics (accommodation, workspace, documentation);
• Oversee local employee benefits and workplace services;
• Build relationships with external service providers (legal, accounting, immigration, real estate);
• Conduct vendor tenders and manage performance;
• Ensure smooth day-to-day administrative operations;
• Monitor budgets related to office, relocation, and outsourced services;
• Create scalable processes for future operational needs.

Desirable

• Own vehicle.

What we offer

• Gym membership;
• Corporate meals;
• Reimbursement of fuel expenses.

German speaking Sales Lead DACH (d/f/m)

Location

Berlin

Employment Type

Full time

Location Type

Hybrid

Department

Sales

What is your job?

1. Hire, Onboard & Coach a growing team of Account Executives in Berlin, initially starting at 4 team members
2. Own team quota performance, ensuring consistent pipeline growth, deal execution, and revenue delivery
3. Hire, onboard, and coach on Sales fundamentals talent to build a high-performing, customer-centric sales team
4. Drive productivity through process excellence, leveraging AI (automation, tools, and best practices) to enable your team to delight and partner with new customers in an increasingly scalable and efficient way
5. Foster agility and adaptability in a dynamic environment, especially as we expand our HRIS offering in the market
6. Collaborate cross-functionally with Marketing, Customer Success, RevOps, and Product to create a seamless customer journey and ensure feedback loops for continuous improvement
7. Act as a culture carrier, bringing energy, clarity, accountability and innovation to your team while embodying Leapsome’s values

Who are we looking for?

• We’re open to both emerging and experienced sales leaders. You may be:
  • An experienced Sales Leader with a strong track record of managing sales teams
  • A high-performing Team Lead / Sales Manager ready to step into a larger ownership role
• Fluency in German and strong English skills
• Experience in high-velocity and/or SMB sales (SaaS/B2B preferred)
• Exposure to quota ownership and forecasting
• A hands-on, coaching-first leadership style
• Strong operational mindset and comfort with AI and automation
• HR Tech experience is a plus, not required

Benefits at Leapsome

• Impact: Become part of a fast-growing scale-up taking over the People Performance & Enablement space
• Teammates: Diverse and international team
• Feedback and recognition
• Hybrid model: Work from home or in offices in Berlin
• Flexible work: Flexible hours and option to work elsewhere for up to 2 months per year
• Learning and Development: Yearly development budget of €2,000 and access to Good Habitz
• Vacation: 30 vacation days plus holidays (or 40 with adjusted pay) and a month-long sabbatical after 5 years
• Health & Wellness: Urban Sports Club membership and Oliva subscription
• Mental health: 1:1 therapy sessions and workshops
• Corporate Benefits: Discounts from partners
• Work-from-home stipend: €1,000
• Monthly team activities
• Competitive pay and pre-IPO equity package

What you can expect (compensation & culture)

Stock options, development budget, flexible schedule, work-life balance, relocation support, international team, team activities and sports

Program Manager, Intake & Portfolio Management

What you'll do

• Own and operate the POI intake process end-to-end. Manage the Jira-based intake system, ensuring all incoming requests are triaged promptly, routed correctly, and tracked through their full lifecycle from submission to delivery.
• Serve as the primary intake partner for People team requestors. Act as a knowledgeable, approachable first point of contact who helps teams scope and frame requests well, setting clear expectations on timelines, effort, and likelihood of prioritization.
• Facilitate regular intake and portfolio cadences. Set cadence for POI Intake reviews, backlog grooming, and full roadmap reviews. Identify systemic patterns and surface insights to leadership. Synthesize trends across intake submissions to proactively flag capacity constraints, recurring themes, capability gaps, and emerging risks before they become blockers.
• Apply strategic judgment to prioritize the POI portfolio. Evaluate incoming tickets against People team SOKRs, the 3-Year Plan (3YP), and establish prioritization frameworks. Build and maintain portfolio visibility and capacity reporting. Develop dashboards and reporting that give POI leadership and People team stakeholders real-time insight into resource allocation, queue depth, and roadmap health. Participate in quarterly business reviews and annual planning cycles.
• Design, build, and continuously improve an AI agent for intake. Create an intelligent agent that automates and enhances the intake experience, that ultimately can be deployed to reduce time-to-decision and improve requestor experience at scale.
• Continuously improve the intake experience. Build and maintain requestor-facing documentation, submission guides, communication templates, and onboarding materials that reduce friction and improve ticket quality at submission.
• Partner with POI leaders and People team leaders on resourcing and prioritization conversations. Prepare and present portfolio data and recommendations to senior stakeholders, facilitating trade-off discussions with rigor, objectivity, and a clear point of view.

Who you are

• Minimum requirements:
  • 7+ years of experience in project management, business operations, strategy, or consulting with experience navigating complex, matrixed organizations and managing competing priorities.
  • Demonstrated experience designing, building, or significantly improving an intake, triage, or portfolio management process for a delivery team or operations function.
  • Strong analytical and systems-thinking skills. Able to evaluate competing requests against strategic frameworks, make well-reasoned prioritization recommendations, and communicate trade-offs clearly to senior stakeholders.
  • Proficiency in Jira or equivalent ticketing/project management tools. Comfortable with workflow configuration, ticket lifecycle management, capacity planning, and reporting.
  • Proven experience using AI tools (LLMs, AI agents, or automation platforms) to streamline workflows, build lightweight productivity solutions, or automate repetitive operational tasks.
  • Excellent written and verbal communication skills. Able to translate ambiguous, incomplete requests into clear, actionable project briefs and present complex portfolio data accessibly to both technical and non-technical stakeholders.
  • Proven ability to manage relationships with senior stakeholders (directors, VPs), including setting expectations, navigating pushback, and facilitating alignment conversations with confidence.
  • Comfort operating in ambiguous environments where the work is not always well-defined. Able to independently identify the right approach and establish meaningful success metrics.
  • Collaborative, low-ego working style. Able to operate as a strategic partner and trusted advisor rather than a decision-maker, earning credibility through rigor and good judgment.
  • At least 2 years of experience working within or closely alongside an HR, People, or equivalent internal operations team.

Preferred qualifications

• Hands-on experience building AI agents or automation workflows using no-code/low-code tooling. Experience with prompt engineering, RAG concepts, or designing human-in-the-loop workflows for AI-assisted processes.
• Background in portfolio management, demand management, or capacity planning, including experience with prioritization frameworks (RICE, WSJF, OKR-alignment scoring, or similar).
• Experience with change management frameworks (e.g., Prosci ADKAR) and designing adoption strategies for new processes or tooling.
• Familiarity with HR systems (e.g., Workday, Greenhouse, Retool) and People team workflows.
• Experience building portfolio dashboards or capacity reports using tools like Tableau, Looker, Google Sheets, or similar.
• Experience building and deploying process documentation, requestor-facing guides, or enablement materials that improve submission quality and reduce intake friction.
• Familiarity with data privacy and compliance considerations relevant to employee data, particularly in the context of AI tools and automated workflows.
• Experience using AI tools to increase personal and team productivity.
• Advanced proficiency in Google Workspace (Sheets, Docs, Slides) and Mac OS.

Tech stack

Proficiency in Jira or equivalent ticketing tools; experience with AI tools and automation platforms; familiarity with data visualization and reporting tools (Tableau, Looker, Google Sheets); Google Workspace.

Job Overview

As Head of Analytics, reporting to the Product Director, World of Tanks, you will be a product partner responsible for enabling better product decisions through analytics. Your primary focus will be building, developing, and leading a high-performing analytic team, while ensuring that analytics meaningfully support product strategy, player experience, and business outcomes. A significant portion of your time will be dedicated to team formation, mentorship, prioritization, and establishing a strong product-oriented analytics culture. You will work closely with Product Leadership and cross-functional teams to ensure that analytics is focused on answering the right product questions, validating product hypotheses, and helping teams make confident product decisions through analytics.

Reports to

Product Director

What will you do?

• Build, lead, and scale a high-performing analytics team with a strong product mindset
• Lead the development and implementation of a data management and analytics strategy aligned with the product’s business objectives
• Act as a strategic analytics partner to Product Leadership, contributing to product strategy and long-term decision-making
• Ensure that product teams have access to reliable and timely data to support decision-making
• Align analytics priorities with product goals, balancing short-term needs and long-term impact
• Partner with cross-functional teams to identify and prioritize data-driven opportunities for growth and optimization
• Communicate insights and recommendations in a clear, concise, and product-oriented manner
• Promote a strong data and analytics culture that supports ownership, accountability, and product thinking across the organization
• Stay up to date with industry trends in analytics and data science, evaluating their potential impact on product and business objectives

What are we looking for?

• Proven experience building and leading analytics teams
• 5+ years of experience in analytics, preferably in the gaming or tech industry
• Strong product thinking and the ability to translate product goals into clear analytical questions
• Ability to operate comfortably at both strategic and execution levels, depending on business needs
• Strong expertise in product and game analytics
• Confidence in challenging assumptions and reframing problems when data or metrics do not support effective decision-making
• Strong communication and leadership skills, with the ability to influence stakeholders at all levels of the organization
• High level of ownership and a strong drive to deliver high-quality outcomes in a timely manner

Work mode

Onsite from our office in Nicosia or Vilnius. This role is eligible for relocation & immigration support.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

• 21 days annual leave (additional days based on years of service: up to 25 days)
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave (10 days top-up to statutory allowance per year)
• Maternity Leave (18 weeks top-up to statutory allowance per case)
• Career development and education opportunities within the company
• English Language courses fully covered by the company upon Manager’s approval
• Premium Private Health Care
• Mental well-being program (iFeel)
• Onsite gym and spa
• Free parking close to the Nicosia offices, based on availability
• Free drinks-equipped kitchen in every floor building
• Eurobank benefits (if applicable)
• Employee discounts (e.g. restaurants, bars, etc.)
• Personal Gaming Account
• Onsite canteen with subsidized prices for food and drinks
• Company events, Social Clubs
• Seniority Awards
• Referral program - You can recommend the best talents to the company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

Senior Developer (Contract)

Reaktiv is looking for senior and lead developers for a 3-6+ month contract at 25 – 35 hours per week. Experience with WordPress a must. Enterprise and WordPress VIP experience preferred.

What you'll do

• You’re dedicated to developing your skills as part of a highly collaborative team.
• You’re committed to building, maintaining, supporting, and refactoring web sites and content management systems
• You have an understanding of WordPress technical structure and architecture
• You can create custom WordPress plugins and themes that work at scale, and meet the specific needs of clients
• You possess a high level understanding of PHP and JavaScript, and are proficient in SQL, HTML5, CSS and CSS preprocessors.
• You love participating in positive and collaborative peer code reviews.
• You are comfortable with the communication tools and skills required to work effectively with a distributed team (like Slack, Asana, Notion, and Zoom. Patience and understanding go a long way too).
• You are familiar with automated deployment workflows and Git or similar version control tools.
• You value new and complex problems, and continuously seek out opportunities to grow.
• You are kind, patient and respectful in your communication with clients and comfortable guiding them to their desired result.
• You strive to improve and document the team’s workflow and processes.
• You excel at auditing sites for performance, security and future maintainability as well as providing recommendations for improvement.

Who you are

• You’re dedicated to developing your skills as part of a highly collaborative team.
• You’re committed to building, maintaining, supporting, and refactoring web sites and content management systems
• You have an understanding of WordPress technical structure and architecture
• You can create custom WordPress plugins and themes that work at scale, and meet the specific needs of clients
• You possess a high level understanding of PHP and JavaScript, and are proficient in SQL, HTML5, CSS and CSS preprocessors.
• You love participating in positive and collaborative peer code reviews.
• You are comfortable with the communication tools and skills required to work effectively with a distributed team (like Slack, Asana, Notion, and Zoom. Patience and understanding go a long way too).
• You are familiar with automated deployment workflows and Git or similar version control tools.
• You value new and complex problems, and continuously seek out opportunities to grow.
• You are kind, patient and respectful in your communication with clients and comfortable guiding them to their desired result.
• You strive to improve and document the team’s workflow and processes.
• You excel at auditing sites for performance, security and future maintainability as well as providing recommendations for improvement.

Requirements

• Experience with WordPress is required
• Enterprise and WordPress VIP experience preferred
• Strong PHP and JavaScript knowledge; proficient in SQL, HTML5, CSS and CSS preprocessors
• Experience creating custom WordPress plugins and themes at scale
• Familiarity with automated deployment workflows and version control tools (Git or similar)
• Ability to work in a distributed team environment using tools like Slack, Asana, Notion, and Zoom

Benefits & perks

• Contract role for 3-6+ months, 25–35 hours per week

Team description

We’re a close-knit, fully distributed team who enjoy the challenge of solving hard problems together with clients like Atlassian, Cornell University, Harvard Business School, The New York Times Company, Microsoft, and Wirecutter. We’re also one of the few WordPress VIP Gold agency partners in the world.

Position Overview

We are looking for a Senior Full-Stack Engineer to join the team building Nova’s agentic experiences within the Iterable platform. This team is responsible for the full end-to-end development of conversational and agent-driven workflows, including the interaction surfaces, orchestration layers, and core platform integrations that make these experiences seamless and intuitive for users. In this role, you will work across the stack to build both frontend and backend components that bring agentic capabilities to life. You will collaborate closely with design, product, and engineering partners to deliver high-quality, user-centered features. This position is well-suited for someone who enjoys solving complex product and technical problems, can navigate ambiguity, and brings a strong sense of ownership to their work.

Responsibilities

• Build and iterate on the frontend and backend components that power agentic user experiences.
• Collaborate with design and product teams to create intuitive, conversational interaction patterns.
• Work across the stack to integrate frontend workflows with backend services, platform APIs, and internal tooling.
• Contribute to the evolution of underlying frameworks, including agent workflows and supporting infrastructure.
• Participate in architectural and design discussions to ensure solutions are scalable, maintainable, and aligned with product goals.
• Write high-quality, well-tested code and help refine engineering standards and best practices.
• Debug production issues, improve observability, and contribute to system reliability.
• Partner with other engineers to deliver features from concept to production, including technical design, implementation, testing, and rollout.

Qualifications

• 5+ years of experience building full-stack applications in production environments.
• Strong proficiency with TypeScript and experience working across both frontend and backend systems.
• Experience with modern frontend frameworks (React preferred) and backend application development.
• Ability to design clean, maintainable APIs and internal interfaces.
• Strong collaboration skills and comfort working closely with product and design.
• Ability to operate independently, manage ambiguity, and drive work to completion.
• Interest in building intelligent, agent-driven experiences, even without prior LLM experience.

Bonus Points

• Experience contributing to or building internal frameworks or developer tooling.
• Familiarity with agent frameworks, agentic patterns, or LLM tool-calling workflows.
• Strong intuition for UI/UX quality in interactive interfaces.
• Experience with observability, performance tuning, or production debugging at scale.
• Experience with event-driven or distributed systems.
• Prior experience working in remote-first engineering environments.

Perks & Benefits

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation
• US base salary range: $133,500 - $212,000 (base, may vary by location and other factors)
• Total compensation includes variable pay, equity, and a range of benefits

What You'll Do

• Develop end-to-end features for Nova’s agentic experiences within the Iterable platform, spanning frontend and backend work.
• Collaborate with design and product to deliver intuitive conversational interactions.
• Ensure scalability and reliability through architecture and design discussions.
• Contribute to code quality, testing, and engineering standards.

Who You Are

• 5+ years of full-stack production experience.
• Proficient in TypeScript with frontend and backend capabilities.
• Experience with React and backend application development.
• Collaborative, autonomous, and able to handle ambiguity.
• Interested in building agent-driven experiences and improving product quality.

Responsibilities

• Write high-quality, performant code primarily in Go.
• Implement new microservices while helping us responsibly manage and migrate away from legacy services.
• Work closely with product managers, designers, and data scientists to turn abstract requirements into concrete technical designs.
• Ensure our systems stay responsive under heavy load, optimising for both latency and reliability.

Requirements

• 3+ years of experience (5+ years for seniors) building and maintaining scalable backend services.
• We use Go. If you know it, great. If not, we’ll interview you in your strongest language (Python, C++, Java, Ruby, etc.). We hire for engineering fundamentals, not syntax.
• In-depth knowledge of relational and NoSQL databases (PostgreSQL, MongoDB, Redis) and experience with message brokers like RabbitMQ or Kafka.
• At least 1 year of hands-on experience with mapping-related work such as processing noisy geospatial data, map-matching techniques, or road network graphs and routing algorithms.

Nice to have

• Driver-side intuition for navigation systems (rerouting behavior, GPS drift, missed turns, real-world edge cases).
• Experience with routing engines like OSRM.
• Proficiency in C++.
• Familiarity with open geospatial datasets such as OpenStreetMap.

What you'll do

• Additional details provided in Responsibilities above.

Who you are

• Additional details provided in Requirements and Nice to have above.

Tech stack

• Go
• PostgreSQL, MongoDB, Redis
• RabbitMQ, Kafka
• gRPC, Thrift
• AWS, Kubernetes
• Terraform

Team description

Our Mapping team handles the spatial intelligence of the platform, including road matching, low-latency ETA predictions, and processing thousands of coordinates per second to ensure journeys are accurately tracked. We’re a Go shop migrating away from a Ruby monolith and focus on clean, maintainable code shipped fast with TDD, DDD, and CI/CD.

Benefits & perks

• Office-based role in West London, four days a week with flexible start/finish times, plus one remote day
• Salary: £90,000 – £120,000
• Employee stock options plan
• Private medical and dental insurance
• Life and critical illness cover
• Latest-generation MacBook Pro and 4k display
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

What you'll do

Refer to Responsibilities above for the core duties.

Overview

SOFTSWISS is looking for a Creative Communication Visual Designer to create and develop key visual concepts across marketing, corporate, and digital channels in collaboration with the Art Director.

Purpose of the role

The role includes working on advertising campaigns, presentations, social media, print, and internal communications, ensuring strong brand consistency, clear messaging, and high visual quality across all touchpoints.

Key responsibilities

• Create key visual concepts and visual assets for marketing, corporate, and digital channels in collaboration with the Art Director.
• Generate and develop visual concepts for advertising campaigns, presentations, social media, print materials, and internal communications.
• Visualize concepts in accordance with brand guidelines, tone of voice, and brand-specific characteristics.
• Ensure strong brand consistency and high visual quality across all deliverables.
• Ensure clarity of messaging and strong visual hierarchy across touchpoints.
• Maintain a consistent visual approach across multiple communication channels.

Required Experience

• Proven experience as a Visual Concept Designer, Key Visual Designer, Graphic Designer, Communication Designer or in a similar role.
• Strong portfolio featuring key visuals, campaigns, and conceptual work.
• Ability to develop visual concepts from brief to final execution.
• Concept generation and development from scratch is a core professional skill. Being able to generate ideas is a must-have.
• Ability to visualize both self-generated and provided ideas in alignment with brand identity and visual language.
• Experience working with AI tools for idea generation, visual creation, and creative workflow optimization (e.g., Midjourney, Nano Banana, DALL·E, ChatGPT, etc.).
• Ability to adapt visuals across different channels and formats.
• Strong attention to detail and high standards of visual quality.
• Strong communication and collaboration skills.
• Ability to manage multiple tasks and meet deadlines.
• Solid understanding of visual communication principles and message hierarchy.
• Ability to work with brand positioning and maintain consistency of visual language.
• Advanced Russian and English.

Main Advantages

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events

What you’ll do

• Develop and visualize key visual concepts for various marketing and corporate materials.
• Collaborate with the Art Director to ensure brand alignment across channels.
• Translate briefs into compelling visuals that communicate messages clearly.

Who you are

• Creative thinker with strong visual storytelling skills.
• Excellent communicator and team collaborator.
• Detail-oriented and capable of delivering high-quality visuals under deadlines.

Tech stack

Experience with AI tools for idea generation and visual creation (e.g., Midjourney, Nano Banana, DALL·E, ChatGPT, etc.).

Requirements

• At least 2+ years of experience working with creative teams within a studio, preferably in photo production and advertising visuals;
• Proven track record of leading advertising campaigns (Digital, OOH, or Social) where human talent/lifestyle photography was the primary focus;
• Experience or strong familiarity with photo and video production;
• Hands-on experience in high-end retouching;
• Strong aesthetic skills with the ability to work with different art styles;
• Ability to lead, inspire, grow, and motivate a diverse team of artists;
• Attention to visual details;
• Ability to meet deadlines and collaborate with a team;
• Great artistic portfolio;
• Communication in English.

Responsibilities

• Lead the art project in creating materials where people are the stars—overseeing everything from character fidelity to the "vibe" of lifestyle integration;
• Elevate our iGaming products by implementing visual trends that feel premium, authentic, and engaging;
• Helping with creating all necessary art materials for the project from the concept phase until the final product;
• Act as the bridge between creative concepts and final output, potentially providing art direction for photo/video shoots to ensure they align with the project’s technical needs;
• Provide constructive feedback that pushes the team toward "advertising-grade" polish, ensuring every asset meets the high standards of a global campaign;
• Quality control, identifying work process improvements;
• Be a role model for the team, create a healthy and positive vibe.

Nice to have

• A strong background in iGaming/ Gambling is a significant plus;
• A diverse portfolio showcasing advertising campaigns specifically involving lifestyle scenes, human interaction, and character-driven storytelling.

We offer excellent benefits, including but not limited to

• Career growth opportunities in an international and dynamic environment;
• Opportunity to develop language skills with partial compensation for language courses;
• Special gifts for birthdays, weddings, and newborns;
• 20 working days of paid annual vacation, plus paid sick leave;
• Office snacks and refreshments;
• Sports package to support a healthy lifestyle;
• Comprehensive medical insurance for you and your partner;
• Comfortable office with great facilities in a prime location;
• Exciting corporate events, team-building activities, and international company parties.

Fleet Operations Driver

We're looking for a motivated and hands-on Fleet Operations Driver available for shift work to help us deploy our e-scooters in the city and ensure there’s always one ready to use. Locations: Langenfeld, Germany | Düsseldorf, Germany | Solingen, Germany

About the role

Your responsibility is to keep cities clutter-free and organised by distributing our e-scooters across the city. You’ll ensure that e-scooters are sufficiently charged and safe to ride. You’ll also be in charge of rebalancing lost scooters and delivering broken scooters back to the warehouse for repair.

We aim to provide customers with a top-notch transport experience, and your dedication to maintaining high safety standards will help us achieve this.

Main tasks and responsibilities:

• Driving our vans to collect and deploy e-scooters or swap batteries.
• Ensuring e-scooters are parked neatly and keep streets or sidewalks free.
• Searching for lost e-scooters, checking their condition, and either returning them to the warehouse or making them available in the city.
• Performing minor repairs directly on the street to increase the availability of our fleet.
• Assisting the Operations team in the warehouse whenever it’s needed.

About you:

• You hold an EU B driving license and know how to operate cars with a manual transmission.
• You're a skilled and trustworthy driver who knows the local area well and always ensures a safe and secure journey whenever hitting the road. Having previous experience working as a professional driver can be advantageous.
• Your proactive approach and willingness to take ownership of challenges are reflected in your hands-on work.
• You have solid local language skills and experience using smartphones and mechanical tools.
• Having English skills is an advantage.
• At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.
• Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.

Perks and benefits

• View team
• Play a direct role in shaping the future of mobility.
• Work in fast-moving teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Take advantage of Bolt credits to ride our scooter and use our ride-hailing services for free.
• Enjoy various team events to get to know your colleagues.

Tech stack / tools (implied)

Experience with smartphones and mechanical tools; use of AI tooling as part of daily workflow is expected.

Senior Growth Marketing Manager, Revision Village

The Senior Growth Marketing Manager sits at the intersection of marketing, partnerships, and sales enablement, with a clear mandate: expand Revision Village’s reach to every IBDP learner globally.

This is a hands-on, entrepreneurial role that blends commercial drive with creativity. You’ll design and run growth experiments across digital channels, optimise campaigns for impact, and help turn insights into initiatives that drive measurable adoption and revenue.

What You'll Do

• Own and scale paid acquisition across Google, Meta, and YouTube. Personally manage budget, creative briefs, landing pages, and ROAS.
• Manage and scale our UGC creator network. Source, brief, and optimise creators producing student-facing content for paid and organic channels.
• Design and run lifecycle programs end-to-end: welcome, trial-to-paid, renewal, and retention.
• Run data-driven growth experiments across email, paid, and community channels to acquire, nurture, and convert leads.
• Build and run B2B school campaigns: webinars, conferences, scholarships, and direct outreach, in coordination with the partnerships team.
• Build scalable playbooks and repeatable processes to accelerate product adoption.
• Leverage AI tools to optimise campaigns, accelerate experimentation, and maximise ROI.
• Work closely with our content teams to develop creative for paid, lifecycle, and organic channels.

Must Haves

• 5+ years in growth or performance marketing. Clear ownership of revenue or subscriber growth targets in-house.
• Performance marketing at scale. You’ve personally managed $50k+ per month in paid budget across Google and Meta, with documented ROAS improvements you can walk through.
• Analytics fluency. GA4, attribution, cohort analysis. You read the data yourself.
• Lifecycle and CRM depth. You’ve built and owned lifecycle programs end-to-end in Klaviyo, HubSpot, or equivalent.

Bonus

• EdTech experience. You’ve worked within the education sector and understand the nuance of marketing to students, parents, teachers, or schools.

Why Join Revision Village?

• Work at the heart of a global EdTech leader trusted by hundreds of thousands users.
• Be part of a high-performing culture: lean, ambitious, and execution-focused.
• Remote-first, flexible hours, outcome-driven environment.
• Competitive salary + performance incentives.
• Huge scope for impact and ownership.

Senior R&D Data Engineer

We are seeking a Senior R&D Data Engineer to design, build, and optimize data capture, processing, and storage solutions that enable advanced analytics and digital process transformation. This role involves creating robust, future‑proof data systems, engineering workflows, and high‑value data repositories that support scientific, technical, and operational decision-making.

Responsibilities

Data Engineering & Pipeline Development

• Design, build, and maintain scalable data pipelines for acquiring, integrating, and managing data from diverse data generation sources and systems (e.g., lab systems, MES, clinical supply, quality systems, external partners).
• Create and optimise data flows for structured and unstructured data using Python (PySpark), R, SQL, Databricks, Snowflake, and other modern engineering tools.
• Develop and maintain specific data repositories, implementing enterprise‑level data models, and creating new models as needed.
• Enable AI/ML readiness by ensuring data is well‑structured, versioned, traceable, and semantically aligned with enterprise data standards.

Data Product & Architecture Partnership

• Partner with data scientists, domain experts, and digital technology teams to translate business needs into high‑quality data products and engineering requirements.
• Work closely with ontology/knowledge graph teams to implement semantic models and future‑proof data architectures.

Quality, Compliance & Performance

• Implement data quality and performance standards; define KPIs to measure accuracy, completeness, and consistency across the data assets.
• Apply data versioning and lineage tracking for compliance, traceability, and audit readiness.
• Follow software development best practices including code versioning, DevOps integration, and documentation.

Cross‑Functional Collaboration

• Engage with scientific, technical, and operations stakeholders to understand requirements, design data solutions, and drive adoption.
• Support multiple concurrent projects, managing priorities, and delivering maximum business value across the network.

What we expect

• Bachelor’s degree in Engineering, Data Science, Life Sciences, Computer Science, or related field; advanced degree preferred.
• 3+ years of experience in data engineering, including data modeling and database design, preferably in a scientific, manufacturing, or healthcare environment.
• Proficiency with Python, R, SQL, and cloud-based architectures (AWS services, Snowflake, Databricks, Redshift).
• Expertise in ETL and DWH.
• Experience with NoSQL and graph databases.
• English language proficiency of B2+.
• Strong analytical, problem‑solving, and stakeholder‑management skills, with the ability to translate discussions into actionable requirements.
• Ability to drive multiple exciting projects simultaneously with strong organizational skills and adaptability.

Nice to have

• Experience with regulated or standards‑driven data environments, such as CDISC, HL7, FHIR, OMOP, DICOM, or manufacturing/quality data standards.
• Familiarity with high‑dimensional data (e.g., imaging, sensor data, etc).
• Experience with principles connecting to or feeding MLOps and model deployment workflows.
• Knowledge of manufacturing systems (MES), laboratory information systems, or industrial data systems.
• Exposure to knowledge graph or ontology‑driven architectures.

We offer

• Competitive compensation
• Remote or office work
• Flexible working hours
• Healthcare benefits: medical insurance and paid sick leave
• Continuous education, mentoring, and professional development programs
• A team with an excellent tech expertise
• Certifications paid by the company

Senior Frontend QA Engineer

TradingView is the world’s #1 platform for all things investing. 100M+ users trust us to inform their trading decisions. Want to make an impact? Apply now — help shape the future of finance.

What you'll do

• Test the web interface and client-side logic (functional, UI, UX, and integration testing)
• Analyze and reproduce frontend bugs, write clear and detailed bug reports
• Validate integrations with backend APIs and application behavior across different scenarios
• Develop and maintain automated tests for web interfaces (Python / Playwright / Selenium)
• Perform cross-browser and responsive testing
• Participate in requirement reviews, release planning, and QA process improvements
• Monitor frontend stability using logs, metrics, and monitoring tools

What makes you the perfect fit

• 4/6+ years of QA experience
• Strong understanding of frontend architecture principles
• Proficiency with UI and API testing tools (DevTools, Postman, Swagger, Fiddler)
• Practical experience writing automated tests (Playwright, Selenium, Pytest)
• Knowledge of HTTP, WebSocket, REST API fundamentals
• Experience with CI/CD systems (GitLab CI, Jenkins, GitHub Actions)
• Understanding of Agile methodologies, strong attention to detail, and excellent communication skills
• Expertise in test design and strategic planning to ensure full requirement coverage
• Strong team collaborator with professional cross-functional communication skills
• Will be a plus: Knowledge of Test Management Systems (TMS): TestRail, Allure
• Proficient in HTML/CSS/JS and browser DevTools for effective debugging
• Meticulous UI/UX intuition
• Experience in finance or trading domain
• Familiarity with TradingView as a product

What we offer you

• Flexible working hours and a hybrid work format
• Well-equipped offices for focused and collaborative work
• A global, distributed team of 500+ professionals
• Learning, mentorship, and long-term career growth
• Relocation support and private health insurance
• Performance-based bonuses
• TradingView Premium access
• Regular team events and company-wide meetups

Who you are

• Frontend QA Engineer with ownership mindset over UI quality and client-side logic
• Deep understanding of modern web applications and ability to test complex UI
• Productively communicates across teams and stakeholders

Tech stack

• Python
• Playwright
• Selenium
• Pytest
• HTML/CSS/JS
• DevTools
• CI/CD tools (GitLab CI, Jenkins, GitHub Actions)

Team description

Hi! We are looking for a Frontend QA Engineer who will take ownership of the quality of the user interface and client-side logic in a product used daily by millions of traders around the world. This role is perfect for someone who deeply understands modern web applications, knows how to test complex UI, and wants to directly influence product stability and user experience.

What You’ll Do

End-to-End Domain Orchestration

• Absolute Domain Ownership: Take responsibility for a specific part of the platform or product. You will shape the technical direction, write and review production code, maintain CI/CD pipelines, prepare releases, and make sure your area is stable in production.
• Rapid Prototyping: Turn ideas, experiments, or unclear requirements into working solutions. Use AI tools where they help speed up routine work, such as drafting technical specs, creating tests, refactoring, or planning implementation.
• Smart Scaling: Identify technical bottlenecks in your area and lead the changes needed to fix them. This may include architecture improvements, infrastructure changes, cloud-related work, or better observability.

AI-Agentic Development

• Daily orchestration: Use tools like Claude Code, or similar assistants as part of your development process. This may include debugging, writing tests, refactoring legacy code, improving documentation, or exploring unfamiliar parts of the codebase.
• Validation & integrity: You act as the "Interception Layer." You validate AI outputs to ensure your domain doesn't drift into "Dark Architecture" or "AI Slop."

Product & Operational Leadership

• Connect product needs with engineering execution: Work with stakeholders to understand business needs and turn them into clear technical plans. Help prioritize work based on impact, risk, and technical complexity, and push back on work that does not bring enough value.
• Keep ownership clear and execution focused: Stay close to how your work behaves in production. Help with incidents, improve monitoring and observability, and reduce unnecessary process overhead where possible.

Requirements

• 8+ years of hands-on software engineering experience: Strong engineering fundamentals and ability to apply them across different languages, frameworks, and environments.
• Advanced AI usage: Regular use of LLM-based tools for development, debugging, testing, refactoring, or code review. Not just occasional experimentation.
• Linux and CI/CD experience: Strong Linux fundamentals and experience building, maintaining, and troubleshooting CI/CD pipelines or runners.
• Product-mindset: Ability to turn unclear requirements into a clear technical plan, make trade-offs, and prioritize based on impact.
• Ownership: Experience shipping projects in high-accountability environments, where you were directly responsible for the result.
• Clear communication: Professional English, clear status updates, and ability to explain technical trade-offs to different stakeholders.

Benefits

• A focus on professional development.
• Interesting and challenging projects.
• Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide.
• Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves.
• Compensation for private medical insurance.
• Co-working and gym/sports reimbursement.
• Budget for education.
• The opportunity to receive a reward for the most innovative idea that the company can patent.

Who You Are

Not explicitly listed as a separate section beyond requirements and responsibilities in the provided content, but the profile aligns with senior software engineering with AI tooling, leadership in product-technical alignment, and domain ownership.

Director, Business Development

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing:

Evolent is looking to hire a high-energy, relentless Director of Business Development to engage and lead same-store growth efforts with health plan clients. This individual will be part of a high-performing same-store growth team focused on driving partnerships with leading health plans nationally. The Director will be responsible for executing against Evolent’s growth & Business Development strategy.

The person in this role will work closely with internal partners to develop data driven approaches to engage key accounts and will lead coordinated efforts to execute against a multi-pronged sales outreach strategy.

He or she will partner with the Account Management and Growth Leads to manage the complete sales journey which includes preliminary discussions, client presentations, and coordination with internal stakeholders on pricing, contracting and implementation. Strong organizational skills and a solution-forward approach will be important drivers of success for this role. The best candidate is a specialized closer who understands complex, multi-stakeholder environment of payer sales. Looking for an expert at navigating the period of time from the initial presentation through contract execution where priorities shift and progress requires thoughtful strategic action over time.

Role responsibilities include:

• Directing the cross-sell and same-store sales journey to support pipeline progression
• Define and help manage client touchpoints along the sales journey
• Provide input and guidance on materials/decks to facilitate client meetings
• Participate in and assist the Sales Leads with client presentations
• Manage internal deal solutioning and strategy
• Develop and socialize pricing recommendations with internal stakeholders, and present pricing recommendations within internal forums for sign-off
• Support the contracting process
• Oversee client research to facilitate early deal qualification and scope requirements
• Engage health plans to identify and connect with key decision makers and SMEs resulting in scheduled presentations on solutions. Serve as the engine for deals, responsible for keeping the momentum, interest, and process moving.

The Experience We Prefer:

• Bachelor’s Degree or equivalent experience
• 5+ years professional experience in complex sales environment
• Demonstrated success leading and managing sales teams
• Exceptional organizational and time-management skills
• Attention to detail and accuracy

Finishing Touches:

• Consulting experience
• Effective presentation skills and listening skills
• Strong ability to navigate matrixed team environments to achieve buy in from all parties and own results
• Experience in the healthcare industry preferably in a health plan or health system environment

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruitingteam@evolent.com for further assistance.

The expected base salary/wage range for this position is $120,000-125,000. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

Business Development Manager (Liquidity) – Job Description

What you'll do

• Proactively generate leads and drive sales using both company and personal networks.
• Execute targeted outbound and inbound sales efforts to senior business decision-makers.
• Advance qualified opportunities through the sales funnel and build a sustainable pipeline.
• Qualify new leads (Retail Brokers, Prop Firms, etc.) using proven sales techniques.
• Manage current accounts, increasing brand awareness and driving client engagement.
• Arrange and coordinate meetings, calls, and demos with clients.
• Handle client enquiries via calls and emails, identifying issues and suggesting improvements.

Requirements

• Proven experience in Institutional Sales (Liquidity) – essential.
• Strong understanding of sales performance metrics.
• Existing network and personal connections within the financial services industry.
• Previous experience as a Dealer or Broker is an advantage.
• Strong analytical skills and ability to work with MS Excel (spreadsheets/charts).
• Willingness to travel for industry events and expos.
• Fluency in English (additional languages are an advantage).
• An AI-augmented mindset: using AI not occasionally, but as a core part of your daily workflow and decision-making.

Conditions / Benefits

• Competitive remuneration reflecting your skills, contribution, and experience.
• Comprehensive private medical insurance for your peace of mind and well-being.
• Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus.
• Welcome Baby Bonus to celebrate life’s most joyful milestones.
• Birthday Voucher to make your special day even brighter.
• Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food.
• Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized.
• Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation.
• Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives.
• Greek language classes to help you adapt smoothly to local life and culture.

Responsibilities

• Support Ticket Management
• Respond to support tickets as per SLA: within 8 hours for a first generic response and within 2 days for resolution
• Manage tickets following the defined protocols
• Utilize the support ticket knowledge base to effectively guide clients through ticket resolution
• Engage in AI Contact Center feature specification and requirements activities when support tasks are minimal
• Get on a call with clients for troubleshooting
• Work under the mentorship of current product BAs to develop BA skills
• Work under the mentorship of current CSMs to develop customer success manager skills

Requirements

• Support Skills
• Proficiency in English (upper-intermediate or advanced level is preferred; a certificate is advantageous)
• Experience working in support teams
• Availability from 9am to 6pm EST to actively support clients
• Availability for rare calls outside core hours (onboarding or urgent alignment)
• The candidate is expected to work during weekdays (Mon-Fri)
• Business Analysis Qualifications
• Bachelor’s or Master’s degree
• Good knowledge of business analysis methodologies and ability to apply them appropriately
• Ability to define the best business solution among available options
• Strong communication skills to effectively engage with clients and stakeholders
• Natural analytical thinking and capacity to explain complex concepts to non-technical users
• Excellent planning, organizational, and time management skills

Benefits

• Velvetech is in the TOP 5 development companies in Illinois, USA
• You have FLEXIBLE working conditions and a COOPERATIVE environment
• Competitive salary
• Many CHALLENGING and exciting projects with new opportunities and learning
• GROWTH opportunities, skills and competencies improvement, and professional certification
• In-company TRAINING (English, Software / DevOps / Project management / Design / Business)

Our team

We are a friendly team of 170+ professionals where everyone is able to achieve high results and grows professionally not only due to their own knowledge and skills but also with the support of colleagues. Values that we highly appreciate are high performance, responsibility, respect, and loyalty. In order to have a highly motivated team, Velvetech invests in their people, additional education, certification, and others. You choose your career path and we are here to support you!

People work together in harmony, encouraging each other to continuously learn, progress, and pursue perfection. Our employees enjoy working as we turn challenges into advantages to share success with each other.

You have a chance to become a part of a friendly and professional team that creates robust software solutions to deliver maximum value to our international clients.