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LeanIX, an SAP Company is seeking a Senior Customer Marketing Manager (f/m/d) to join our hyper-growth company to drive customer marketing end-to-end. You will work closely with all levels in Marketing, Customer Success and Sales to ideate, build and scale customer experience programs aimed to increase the Community’s loyalty and
growth. You should have a proven track record of understanding customer needs and the decision-making process while also having a strong focus on measuring the success of your programs and being able to confidently present the findings and developments to your key stakeholders.

Based in any of the following location: London, United Kingdom, Bonn, Berlin, Walldorf, Munich Germany or Amsterdam, Netherlands.

What is waiting for you:

• Develop Customer Marketing Strategy: Ideate and develop an innovative
• Customer Experience strategy based on insights across segments, product and personas while understanding the customer decision journey
• Advance Customer Community’s Maturity: Work with Customer Success to up-level all existing community activities including communication and interaction
• Drive Customer Programs: Devise programs that align the overall business goals to build awareness, generate pipeline, accelerate activation, drive advocacy and referrals.
• Content Creation: Develop content calendars and programs to ensure we are providing valuable content to all member segments and driving engagement Cross-functional Alignment: Collaborate with all levels in Marketing, Customer Success and Sales to ideate, build and scale customer experience programs and build out customer

What are we looking for:

• > 5 years of experience in similar role with a track record of successfully driving customer marketing activities
• BA/BS degree in marketing, analytics, business, or business informatics or similar
• Independent creation and successful execution of community-focused marketing campaigns
• Strong analytical skills and advanced project management skill
• Excellent interpersonal and communication skills
• Understanding of B2B SaaS

LeanIX, an SAP company, is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, LeanIX helps organizations make sound decisions and collaborate more effectively. LeanIX serves over 1,000 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit . Your application information might be therefore shared across both SAP and LeanIX recruiting and hiring teams.

LeanIX is not just a product, in fact it‘s a great place to work. Colleagues (600+) from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack money can buy.

At LeanIX we have a Hybrid Work Mode which means you work remotely from your home office and work from one of our offices. LeanIX teams and team members decide together on the work mode which suits them best.

As an Expansion Intern, you’ll get a broad introduction to entrepreneurship, operations, product, and business development. You will work with our team in Berlin as we launch and scale our services globally. Your impact? Helping Via bring efficient, sustainable, and inclusive tech-supported transportation to a greater number of people around the world.

This can either be a part-time (20-hour/ week) or full-time internship (40 hours/week) ideally for a period of 6 months. The role is hybrid and based in Berlin. Previous work experience is recommended.

What You'll Do:

• Contribute to the project planning required to set up Via-enabled mobility services for new partners
• Lead testing efforts for our new global launches, providing ongoing support as needed to enable and promote project success
• Ensure that our engineering team is getting the feedback they need to build the best product possible
• Tap Via’s in-house product, operational, and marketing knowledge base to help partners get the most out of our technology, while contributing to our scaling growth
• Work collaboratively with our Berlin team, as well as other Via teammates in Paris, London, Berlin, New York, and Tel Aviv, to test and implement product improvements

Who You Are:

• Fluency in English and either German or French is required; other European languages would be a plus
• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
• Willing to wear multiple hats and work on projects of all types
• Entrepreneurial and a proactive problem solver; you don’t accept the status quo and are always looking for creative solutions
• Excellent communicator with the ability to adjust to a variety of stakeholders
• Eager and available to travel within Europe for field tests when needed

What We Offer:

• Joining a global employer with over 600 mobility deployments in 35+ countries
• Becoming part of a company that was awarded for its commitment to social good:some text
  • We are one of 17 Ventures That Embody the U.N.’s 17 Sustainability Goals.
  • Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit

• Base salary pay: €15/hour, which amounts to:some text
  • €2,300 - 2,400 gross per month, based on a 40-hour week

• A lovely office situated in the heart of Berlin, at Rosa-Luxemburg-Straße.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that re​​duces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

If you're passionate about working at the forefront of technology on the international stage, this is the opportunity for you. Working with clients worldwide who are passionate about technology development and selling solutions to developers, you're in the right place. Your passion for the development process can unlock a world of top-tier projects and growth opportunities.

We create world-class solutions for developers used by numerous global companies. Our products enable the creation of large-scale technological solutions, and we approach this with excellence. Join our team if you're ready to grow in the realm of developer solutions.

As a Pre-Sales Engineer, you will play a crucial role in the sales process by working closely with the sales team to provide technical expertise and ensure that our products meet the needs of potential customers. Your responsibilities will include conducting detailed technical presentations and demonstrations and assisting in the technical validation and proof-of-concept phases.

Are you excited about the opportunity to work on the front lines with prospective customers and help solve their technical challenges? The best pre-sales engineers excel when they combine their technical skills with a strong ability to communicate and build relationships.

What tasks await you:

• Handling incoming client inquiries.
• Make phone calls and send messages to company clients through the CRM
  
• Deliver product presentations via Google Meet.
  
• Scoring and initial lead processing.
• Maintaining CRM records.
• Scheduling initial client consultations.
  
• Gather feedback from clients regarding technical aspects and relay it to the product development team

Mandatory requirements:

• Fluent spoken English - C1 level or above.
• Recent experience with .NET, C#, JavaScript, ReactJS.
• Sales skills and understanding of how to sell technically complex products, with a long decision-making cycle.
• Ability to strategically problem solve by thinking outside of the box.
  
• Proven success conveying customer requirements to Product Management teams.
• Strong verbal and written communication skills; experience with customer interaction, requirements analysis, and presentations
• Genuine passion for sales and communication, interacting with people, and a high level of empathy.
  
• Advanced user of Excel or Google Sheets.

We expect you to: (It will be an advantage for you when shaping the offer, but it is not a mandatory requirement)

• Experience in selling components for Frontend and Backend development or SaaS.
  
• Basic understanding of workflow processes and BPM systems.
• Experience working in an enterprise software sales position (Business Process Management Platforms, Low Code Platforms, or Application Development Platform experience preferred).
  
• Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or a related field.
• Knowledge of at least one of the listed deals qualification frameworks: BANT, ANUM, CHAMP, FAINT, SCOTSMAN, MEDDPICC, SNAP, Sandler.
  
• Work experience 1+ years as a successful Pre-Sales Engineer OR 1+ years in a Professional Services/Consulting role that is client facing and involves sales scenarios
• Successful experience (at least 1 year) in B2B sales of complex IT products with a sales cycle of 3 months or more in the SME segment (small and medium-sized enterprises)
  
• Ability to quickly assimilate information - the product is large and complex, and the sales method requires analytical thinking and depth.

We offer:

• Fully remote work
  
• Employment with a worldwide company
  
• Fixed salary + bonuses based on sales results
• Strong team for growth opportunities
• Payroll via Deel

The first things to be done:

• Develop a marketing strategy in collaboration with the CEO and our advisor (CMO in an international B2B SaaS company).
• Shape offers for key segments and create plans to attract new customers using existing and new channels.
• Generate hypotheses to improve conversion rates in the funnel at the acquisition stage (key proxy metric is the number of trials and their conversion into payments) and iteratively test these hypotheses.
• Evaluate existing and potential new channels for customer acquisition and sales, choosing channels for scaling based on ROI and payback.
• Estimate economics and budgets.
• Develop a content strategy, assess the content marketing mix, and plan for organic traffic growth.
• Assemble a marketing team.
• Create an action plan for the team for the upcoming year and track their performance.
• Work with end-to-end analytics to measure results and draw data-driven conclusions.

Going forward:

• Lead the marketing team and manage its budget, including hiring, training, setting objectives, and helping team members achieve goals.
• Build new channels and test new customer acquisition strategies.
• Test new markets and segments.
• Collaborate with the product team to improve user flow and experience.

What we want to see in our future colleague:

• English - C1.
• 5+ years of work experience in the marketing field, focus on SaaS B2B is a must.
• Experience in the USA, Europe, and Latin American markets.
• Hands-on experience with various marketing tools and their implementation: CRM, end-to-end analytics, advertising accounts, marketing mailouts and polls (GTM, Google Analytics, Google Search console, Google Ads, Facebook Ads, Ahref/Semrush).
• Experience with different marketing channels: PPC, SEO, Email-marketing, SMM.
• Ability to develop and launch strong hypotheses for achieving set goals, both independently and with a team.
• Skilled in client communication and conducting interviews to gather offers for different segments of potential users.
• Ability to structure information, visualize data, draw conclusions, and justify these conclusions.
• Advanced skills in Excel and Google Spreadsheets (pivot tables, Vlookup, diagrams).
• Experience in launching successful marketing campaigns from media planning to implementation.
• Experience in team and project management.

First three months plan:

• You understand how to boost the profitability of the already existing channels, which is reflected in the required number of trials.
• You have a vision and have strong hypotheses on what to improve in marketing going forward.
• You have a team design a hiring plan.

What we offer:

• Fully remote job from anywhere in the world with an international company.
• Work in the international market: our key clients are in the USA, Europe and Latin America.
• Fixed salary starting from 4000 USD, plus bonuses for growth across key metrics.
• Opportunity to become the CMO.
• 20 workdays of paid vacation per year.
• Employment types can be discussed.

Our recruiting process:

• If your CV passes screening, you will receive a form to fill out and an English proficiency test (results within approximately 3 workdays).
• Interviews with HR, the CEO, and our marketing advisors. Based on the results, you will be given a paid test task to complete within 5 workdays.
• A final interview to discuss the test task.

Join our dynamic product team as a Product Operations Intern. You’ll be a vital part of our team, assisting with diverse product operations tasks. This role is perfect for someone seeking hands-on experience in product operations in a fast-paced, innovative environment. You will report directly to the product lead.

What is your job?

• Coordinate and manage product translation tasks to ensure accuracy and cultural relevance across multiple languages.
• Own the translations backlog and build a scalable process for managing all translation requests.
• Analyze user feedback and recommend product improvements.
• Support with conducting user interviews and research.
• Support with maintaining existing tool stacks and researching new ones.
• Support us in creating and updating product documentation.

Who are we looking for?

• Curiosity and Openness to Learning: Strong desire to explore new ideas, understand complex concepts, and continuously seek knowledge in various domains.
• High Degree of Ownership: Takes full responsibility for tasks and projects, ensuring they are completed with attention to detail and a commitment to quality outcomes.
• Effective Communication: Possesses the ability to clearly and concisely convey information and ideas to a variety of audiences, both in writing and verbally. Shows active listening skills and the capacity to engage in constructive dialogue.
• Problem-Solving Ability: Uses analytical thinking to identify issues and develop innovative solutions. Approaches challenges with a solution-oriented mindset.

Benefits at Leapsome

• Become part of a fast-growing scale-up taking over the People Performance & Enablement space by making work fulfilling for more than two million people by 2025
• Impact: Contribute to making work fulfilling for more than two million people by 2025
• Teammates: Join a diverse and international team of talented, smart, and kind people
• Feedback and recognition: We value feedback exchange and celebrating successes — big and small
• Hybrid model: Enjoy our hybrid model by working from home or in our offices in the heart of Berlin, Germany
• Flexible work: Experience a work-life balance with flexible hours and the option of working elsewhere for up to 1 month per year
• Learning and Development: Develop your skills with a yearly development budget of € 500 and access to Good Habitz platform
• Vacation: Take 20 vacation days every year based on a 5-day-week plus public holidays
• Mental health: Access to 1:1 therapy sessions via our mental health partner, plus company workshops and learning pathways on topics like mindfulness and digital wellness
• Corporate Benefits: Get exclusive discounts and deals from our partners.
• Monthly team activities: Have fun at monthly team activities like kayaking, laser tag, and game nights

We are looking for a mid level QA to analyse and integrate new data providers into the existing system using company tools.  Focused on improving the quality of existing integrations - fixing problems, creating new news sections

You will be conducting periodic analysis of news provided to users in order to find problems or quality regression. As well as periodic analysis of data coverage (i.e. availability of all necessary data in the system, in terms of available languages, exchanges, and news sections) and identification of problem areas (taking into account users' needs). You will also be collaborating with the development team to improve the tools used.

Technology stack:

• Ability to work with files in YAML, XHTML, JSON formats
• Skills in working with xpath, regex
• Ability to analyze data, identify anomalies and/or irrelevant content (both manual and possible automation)
• Basic knowledge of SQL
• Meticulousness and attention to detail
• Systematic and consistent

Would be a plus:‍

• Subject matter expertise and/or trading experience
• Knowledge of any scripting language to automate routine tasks
• Ability to work in a team - willingness to collaborate with other team members, developers, analysts and business users
• English at Pre-Intermediate / Intermediate level
• Knowledge of basic Linux terminal commands (tail, grep, curl, ssh, docker commands, watch)
• Git

It’ll also be an advantage if you have experience in:

• Knowledge of TradingView

Additional information

This is an Onsite role based in our Malaga office located in Centro.

We’re looking for talented and experienced C/C++ Linux developers, who can do a lot and want to learn even more. As a part of our team you’ll be developing the fastest open source software, investigate and fix sophisticated performance issues on powerful Linux servers and talk on top technical conferences.

You’ll develop performance and scalability extensions of MySQL/InnoDB (e.g. we made MariaDB System Versioning), the Linux kernel, Nginx and other popular open source projects. You’ll also analyze the performance of heavily loaded large Linux systems and make them even faster.

You’ll be able to talk at major international conferences about the Linux kernel and databases at will.

Required skills:

• Fluent C and good C++ or willingness to learn C++
• Deep understanding of the Linux kernel
• Good knowledge of classic algorithms and efficient data structures
• Experience with multithreading (POSIX threads, C++ STL)

Good to have:

• Experience in the Linux kernel development (kernel/, mm/, net/, security/)
• Some experience with Python to develop functional testing scripts
• Experience in the networking area (IPv4, IPv6, TCP, TLS, QUIC, HTTP)
• Understanding how modern hardware (x86-64 CPUs, network adapters and disks) work
• Experience with Rust or willingness to learn the language

The Xsolla DevOps team is looking for a passionate DevOps Engineer to work remotely in one of these countries: Serbia, Montenegro, Indonesia, Thailand, Cyprus.

Xsolla Technology Stack: Ubuntu, Docker, Kubernetes, Harbor, Gitlab, Terraform, Terragrunt, Puppet, Nginx, Google Cloud Platform, Prometheus, Grafana, New Relic and ELK.

Key responsibilities:

• Manage Kubernetes clusters (self-hosted or cloud-based)
• Implement and maintenance infrastructure in the cloud
• Managing Linux servers, web servers and application servers
• Troubleshooting

Requirements:

• At least 3 years experience as a DevOps engineer
• Extensive experience with Linux
• Extensive experience with container orchestration using Kubernetes
• Experience with Self-hosted Kubernetes clusters administration
• AWS or GCP cloud experience
• Experience with Infrastructure-as-Code tooling
• Experience with Python / Bash scripting
• Experience with observability tools
• Experience with continuous integration and continuous deployment

Nice to have:

• Kubernetes (CKA, CKS)
• Google Cloud Platform or AWS
• HashiCorp (Terraform Associate, Vault Associate)
• Linux (LFCS, LFCE, RHCSA, RHCE)
• Puppet or Ansible certifications

The Junior Controller will join the JMA team in our Bologna office located in Castel San Pietro Terme with opportunity for hybrid work.

Responsibilities:

• Monthly Sales and Gross Margin analysis
• Monthly Sales Forecasting
• Monthly Variance Analysis including manufacturing variances for the month (freight, scrap, labor efficiency, etc.) and suggestions for any corrective actions that are recommended
• Monthly Analysis of SG&A expenses
• Supporting the Controlling Manager in all the process and activities related to Planning, Forecasting and Control of industrial costs, SG&A and R&D expenses
• Oversee Inventory and the cycle count process at the Italy plant to ensure accuracy for yearly count

Requirements:

• Minimum of a bachelor's degree in Finance, Accounting, Engineering, Economics, or equivalent discipline
• Minimum of 2-3 years of controller experience within a manufacturing company
• Proficient knowledge of Microsoft Excel
• Bilingual in Italian and English (writing, speaking, reading, and participating in video meetings in English will be required)
• Knowledge of ERP System SAP and previous experience with FI-CO module is preferable

Happy clients with ChrisAI seamlessly integrated within the agreed timelines, enhancing their business results.

Responsibilities:

• Plan and implement projects as success stories, including setting goals, metrics, and steps.
• Escalate issues and find rapid solutions.
• Gather requirements and develop technical specifications.
• Manage 3-5 projects simultaneously, ensuring swift and high-quality integration.
• Prepare and adapt sales scripts for each client.

Requirements:

• At least 3 years of project management experience in IT agencies or complex SaaS products.
• Experience in analyzing business tasks, translating them into developer-friendly formats, designing, and describing project solutions.
• Knowledge of effective client communication principles.
• Openness to feedback, self-analysis, and adaptability.
• Focus on achieving results and satisfying customers.
• English proficiency at B2 level or higher.

Desirable:

• Experience in the real estate sector and understanding of its specifics.
• Direct client interaction experience: identifying needs, negotiating.
• Product development experience.
• Understanding how sales funnels work.
• Interest in AI, sales, and marketing.
• Understanding of system integration principles (REST, JSON).

Opportunity:

We offer the chance to work in an international startup with impressive clients and a talented team with potential for rapid career advancement to a leadership position and significant financial growth.

To apply, please fill out the Typeform.

To be eligible for this position,

candidates must have legal residency within the European Union / UK / USA / UAE or hold digital nomad status. We value diversity and welcome applications from individuals of all backgrounds and experiences.

3F, a venture studio based in Luxembourg, is looking for a dynamic and experienced Project Manager to join our team.

This role is crucial in enhancing the efficiency and success of our diverse project portfolio across EdTech, SocialTech, AI, computer vision, and various global markets. The ideal candidate will be responsible for streamlining business activities and project execution, leveraging advanced document management and workflow automation technologies. A key part of the job involves meticulous organization and maintenance of records, including files, reports, contracts, and project documentation, along with identifying opportunities for process automation.

Responsibilities:

Project management requests:

• Manage the workload of studio employees working on projects: project planning, coordination, and monitoring of timelines, milestones, and deliverables to ensure successful project execution;
• Support project managers in project management in the ClickUp system: create and fill specialised templates, update roadmaps, systematize project documents;
• Organise meetings: coordinate calendars, and maintain follow-ups.
  

Operational requests:

• Take ownership of organising and maintaining records of business activities within ClickUp, including files, reports, contracts, and project documentation. Structure information and optimize its storage;
• Identify opportunities for automating documentation processes using technology solutions, such as document management systems or workflow automation tools;
• Maintain reports and provide analysis on documentation status, project timelines, and operational metrics to support decision-making and drive continuous improvement efforts.
  

Qualifications:

• Proven experience in operations management or project management of at least 2 years within IT companies, familiarity with venture capital or startup ecosystems is a plus;
• Analytical skills: be able to work basically with numbers and tables, data-driven approach;
• Strong organizational skills with attention to detail and the ability to effectively manage multiple tasks and deadlines;
• Proficiency in project management software and collaboration tools, document management tools/software (e.g., Microsoft Office Suite, Google Workspace, SharePoint) and experience with document automation solutions is highly desirable;
• Languages: Russian and English (fluent);
• Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels and across functional areas;
• Ability to work independently, take initiative, and problem-solve in a fast-paced and dynamic environment.
  

Benefits and Compensation:

• Competitive salary based on experience;
• Strong project and product cultures;
• Ability to work with EU, US, and Asian markets;
• Minimal bureaucracy;
• Flexible working hours;
• Opportunities for professional growth and development in an entrepreneurial environment.
  

Company culture and values:

3F VC creates conditions for the effective commercial implementation of projects by dividing its resources between different projects. We launch startups in various fields such as EdTech, SocialTech, AI, computer vision, and markets including the EU, US, and Asia. In other words, we are a business that creates other businesses.

At 3F, we foster a culture of innovation, collaboration, and continuous learning. We empower team members to take ownership of their projects and contribute to the success of our ventures. We value integrity and a passion for driving positive change in the industries where we operate.

We prioritize attention to detail, clarity, and performance.

How to apply:

• Submit your resume to elena.bykova@orbita.vc
• You must have a residency permit and bank accounts outside of Russia and Belarus

To be eligible for this position,

candidates must have legal residency within the European Union / UK / USA / UAE or hold digital nomad status. We value diversity and welcome applications from individuals of all backgrounds and experiences.

3F, a venture studio based in Luxembourg, is currently looking for an experienced UI/UX Designer.

In this role, you will take the lead on a new B2B finTech project at 3F VC. The objective of this project is to enhance the company incorporation and management process through mobile and desktop platforms.

The key focus of this service is to provide a user-friendly experience that is both simple and efficient. As the designer, your main responsibility will be to ensure that the complex process of information exchange and storage is presented in a clear and understandable manner for the end user.

Your proficiency in prototyping and interface design will be crucial for the success of this project.

Responsibilities:

• Collaborate with a product manager to create a new product from scratch;
• Design interfaces and improve the user experience for desktop and mobile platforms;
• Conduct competitor research;
• Study and enhance the user experience by suggesting ideas for user scenarios;
• Perform interface tests to ensure an optimal user experience;
• Ensure that implemented solutions meet the required quality standards;
• Continuously seek information about product and business-related matters.
  

Qualifications:

• 3 years of collaborative work experience;
• Outstanding expertise in Figma;
• Extensive experience working with desktop services and mobile applications;
• Thorough understanding of the product as a whole, rather than individual features;
• Knowledge of fundamental principles of development;
• Experience conducting UX research;
• Proficiency in typography and usability principles;
• Languages: Russian and English (fluent), French would be a great plus.
  

Benefits and Compensation:

• Competitive salary based on experience;
• Strong project and product cultures;
• Ability to work with EU, US, and Asian markets;
• Minimal bureaucracy;
• Flexible working hours;
• Opportunities for professional growth and development in an entrepreneurial environment.

A world where vendors are trusted for their professionalism, not for their sales skills.

Goals:

• The product managed by PO meets the needs and expectations of the customer.
• The customer proactively demonstrates satisfaction with the product and continues to use our services both in its development and in ordering new products.
• The product achieves the company's goals set by management.

At this point:

• The project has defined goals and key results ensuring sufficient contribution of the project to achieve the company's goals.
• The project requirements are comprehensive, correct, non-contradictory, achievable, traceable, understandable, and constantly kept up to date.
• The requirements include the entire set of FURPS+ relevant to achieving product quality.
• The team has and adheres to a Definition of Done (DoD) sufficient to ensure product quality. [Ensuring that the product meets requirements is the team's responsibility, that's their hiring goal! Not just to write shitty code and not to architect shitty architecture!]
• Priorities are set and constantly kept up to date.
• The customer expresses their wishes then, there, and in the way that is convenient for them.
• The customer's wishes are fulfilled as they wanted, not as interpreted by the team.
• The customer has a clear understanding of what, how, when, with what risks, and at what cost will be obtained.
• The customer does not expect the impossible and is involved in decision-making and providing feedback. Both the team and the customer understand each other, and both the team and the customer are accountable for the deal.

Success Criteria:

Current Value Increased

Strategic Product Management:

• Aligning product goals with company objectives.
• Taking responsibility for the outcomes of all company products.

Effective PO Leadership:

• Demonstrating leadership within the product domain.
• Serving as a role model in the application of Scrum, Agile, and company standards.

Strategic Planning:

• Contributing to the development of the company's long-term strategy.
• Defining strategies and opportunities for product diversification and increased product profitability.

Ability to Innovate improved

• Co-creating development strategies with company leadership.
• Actively championing innovations in order to reach goals

Time to Market Improved

Strategic Sales Management:

• Taking responsibility for post-sales and cross-sales within the company.
• Collaborating with company leadership to define strategies and opportunities for improving Time to Market.

Cross-Functional Collaboration:

• Collaborating with various company departments (including Sales/Marketing) to improve Time to Market through process optimization.

Customer Expectation Management:

• Actively managing customer expectations, including selling additional services, across all dimensions—revising CV, developing T2M, expanding UV, and enhancing A2I. Demonstrating growth points in T2M for the customer and establishing agreements within this growth.

Enhancing key project indicators through Evidence-Based Management metrics (Current Value, Unrealized Value, Time to Market, Ability to Innovate)

Anti-requirements: reliance on miracles, hiding information that we can’t make it in time (including the lack of a releasable increment no rarer than once every two weeks) until the last second, falsifying the real state of the development process. The above is strictly prohibited. Attempts to argue for "it’s more convenient/efficient/faster to complete all preparatory work first" will be immediately viewed as attempts to find a way not to do something, which will not do the PO any favors. We’ve heard it all before

You’ll fit in if:

• For you, criticism is like a gift, serving as fuel for improvement, rather than a reason to get hurt.
• You trust no one on word alone, not even yourself. You confirm knowledge with exams and practice. A lecture is not enough for you.
• A typo in your document is like a stain on your reputation, and overlooked feedback from the client is like the end of your career.
• Team success is more important to you than any personal achievement.
• You get constantly blamed for setting unrealistic standards, and are told that there is no need to do things that well for anyone.
• Clients invite you to their kids’ birthdays, and trust you with their most sensitive secrets.

Areas of responsibility:

No set of instructions can cover every duty or foresee all situations. Therefore, observing engineers must take initiative and, guided by their professional knowledge and situational context, go above and beyond to prove their worth.

Required minimum

• Creation of a Product Vision: A clear conception of what the end product should be. This involves defining goals, understanding customer needs, and outlining a strategy for achieving success
• Customer Interaction: Establishing trusting relationships with clients, collecting feedback, identifying requirements, and ensuring the product adheres to customer expectations. Taking into account the interests of all types of stakeholders.
• Collaboration with the Development Team: Interacting with the development team by providing essential information, clarifying task details, and addressing arising questions.
• Making Decisions on Priorities: Allocating task priorities, ensuring alignment of the developed product with the company strategy and customer requirements.
• Taking Responsibility for project economics: The Product Owner is responsible for the project meeting the company's profitability standards. A project must have a roadmap outlining how it plans to increase revenue. Collaborating with other Product Owners, they are accountable for the company's overall financial metrics and alignment with financial goals.

Role Review

Performance targets for the probationary period (3 months)

• [Week 1] Conducted a project audit, was dismayed by the state of affairs, and presented a comprehensive and evidence-based plan with a commitment, outlining what needs to be addressed, the priorities (with explanations as to why such priorities are in order), and projected timelines for closure.
• [Month 1] Have a portrait of projects within your responsibility, understand their problem points, and identify all weaknesses and concerns of both the team and the client
• Month 1] Identify the current project plan with the team and the client. Have a plan in place to achieve these goals.
• [Month 1] Master and demonstrate the practical application of the empirical approach (EBM, Evidence-based Management)
• Month 1] Understand project economics, actively contribute to budget formulation, and manage client invoicing.
• [Month 2] Identify weaknesses in the team/client project plan, have a plan of improvement and post-sales activities. Started taking action within the post-sales framework.
• [Month 2] Developed a plan to enhance EBM metrics in existing projects.
• [Month 2] The team of the projects within the responsibility scope understands the project direction and the backlog is supported by product increments.
• [Month 3] The software team, project teams within the responsibility area, external and internal stakeholders should come to the conclusion: “We no longer need to address the issue of supply assurance and maximizing value delivery in Projects A and B. The projects are profitable and show growth prospects. We can now focus on our responsibilities.”
• [Month 3] The company employees should conclude: “The work of the Product Owner helps me achieve better results. Thank you for providing such a wonderful person.”

Role profile

Required

• Experience as a Product Manager/Product Owner/Analyst.
• Experience interacting with international clients.
• Knowledge of Agile and Scrum methodologies, or a willingness to learn.
• Conversational and written English (at a level sufficient to understand what is required, and convey what is needed).
• Ability to formulate hypotheses supported by facts and analyze results.
• Ability to “keep your eyes peeled" (competitor analysis and adjacent areas).
• Practical familiarity with the OKR goal-setting approach.
• Understanding of Servant Leadership principles and how they differ from authoritarian management.
• Emotional intelligence.
• Communication skills (ability to speak the interlocutor's language, engage in constructive dialogue, manage conflict, give and receive criticism).
• Ability to conduct "difficult conversations" without losing patience and composure.
• Certified in Agile techniques no lower than PSPO II, ICP-EPO, IIBA-CCBA, PMI-PBA
• The courage to make decisions and take responsibility for them.
• Respect for the team, the company, and the client.
• Attention to detail.
• Strive for team success.
• Negotiation skills and the ability to build trusting relationships with clients.

Welcome

• Knowledge of Evidence-based Management. It’s okay if there is no knowledge to speak of, as long as you are willing to learn. ·
• Experience in the IT environment.
• Practical familiarity with Kim Scott’s Radical Candor approach.
• Practical familiarity with Kerry Patterson’s Crucial Accountability approach.
• Understanding of Amy Edmondson's psychological safety model.
• Knowledge of Management 3.0.
• Would be a significant downside:
• Adherence to Daniel H. Pink's Drive! model.
• We are as anti-Pink as possible.
• "Spoiled" corporate pseudo-Agile understanding of a servant leader as a mix of а secretary/entertainer/teacher of a preschool group/mollycoddler.
• We do not need any of this; we will say "thank you, goodbye" immediately.
• Our ideal leader is not a nanny but a good sergeant ("servant to the king, father to the soldiers"©).

Working Conditions:

• Vacation/sick leave/holidays follow the American model.
• Each employee has 15 days off per year, which can be used at their discretion.
  • 1 day off can be used at any time, more will have to be approved by the team.
  • Each year worked adds 1 additional day off per year.
• Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
• Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
• Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
• Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
• Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.

We're looking for a solid practitioner with good knowledge of both UX and UI design who can create exceptional human-centred experiences. You’re comfortable using data to inform your decisions, and don’t mind learning through experimentation, but you’re equally comfortable challenging decisions which are detrimental to our users’ experience.

As a proactive team member, you love collaborating with User Research, Content, Product, Engineering and Data teams to explore different solutions to problems, and you work well with product managers and stakeholders

Must have:

• At least 4+ years of experience designing digital products for both web and mobile platforms.
• A portfolio or case study that demonstrates clear product thinking, user centric approach and exceptional interaction and visual design skills.
• Ability to create products with an exceptional level of fit-and-finish.
• Strong craft skills, attention to detail, and ability to communicate and articulate design decisions effectively.
• Experience to create interactive prototypes and animations, bonus if you use Protopie, Figma and/or AfterEffects.
• Demonstrated experience collaborating effectively within a product team environment, fostering strong relationships and partnerships with cross-functional peers and stakeholders.
• Experience collaborating with UX Researchers in usability testing.
• Competence in Figma and common design tools.
• Good understanding of Design Systems
• Good understanding of A11Y, to ensure consistency, scalability, and inclusivity

Nice to have:

• Prior experience working in healthcare

You'll be responsible for:

• Empowering women, girls, and people who menstruate to better understand their bodies and be on top of their health.
• Collaborating closely with UX researchers and data analysts to develop research plans that will help shape the direction of our product. You will use data-driven insights to design exceptional user-centered experiences that meet the needs of our users and drive business success.
• Supporting product managers and design leads shape initiatives and define roadmap.
• Collaborating with content designers to co-design and visualise concepts that aim to improve our users experience.
• Evolving design concepts from early-stage prototypes to high-fidelity mock-ups.
• Carrying out discovery activities with product managers and other cross-functional peers and running ideation sessions such as design sprints and/or other workshop formats.
• Conducting heuristic evaluation of current end-to-end experience to identify areas for improvement and optimisation

On top of competitive salaries, Flo's employees have access to:

• A flexible working environment with the opportunity to come into the office and work from home
• Company equity grants through Flo’s Employee Share Option Plan (ESOP)
• Paid holiday and sick leave
• Fully paid female health and sick leave, in addition to holiday and regular sick leave
  
• Workations - an opportunity to work abroad for two months a year
• Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
• Career growth, progression, and learning development resources
• Annual salary reviews
• Unlimited free premium Flo subscriptions
• A whole host of other benefits (health/pension/social schemes)

We are seeking a Head of Engineering who embodies both strategic leadership and deep technical expertise in system design and architecture. This role is pivotal in guiding our engineering team through the challenges of scaling our creator marketplace platform, ensuring robustness, scalability, and innovation at every step. The ideal candidate will have a proven track record in building and leading high-performing teams, architecting scalable systems, and fostering a culture of excellence and continuous learning.

Key Responsibilities

• Strategic Leadership: Guide the engineering team with vision and purpose, fostering a culture where innovation, accountability, and quality are paramount.
• Architecture Excellence: Lead the architectural design of our platform, ensuring it is scalable, secure, and able to accommodate rapid growth and technological evolution.
• Product Development Mastery: Oversee the development lifecycle, ensuring products and features meet the highest standards of performance, reliability, and user experience.
• Team Development: Attract, mentor, and retain exceptional talent, focusing on building skills in modern JavaScript technologies, architectural design, and system optimization.
• Cross-Disciplinary Collaboration: Work closely with Product, Design, and Engineering teams to align on product roadmaps, feature designs, and delivery schedules, ensuring seamless collaboration and innovation.
• Operational Efficiency: Champion best practices in software development, system design, and agile methodologies, enhancing productivity and ensuring the reliability of our platform.
• Business Acumen:  Develop an understanding of the overall business needs and how decisions within the engineering function affect business goals.

Day-to-Day Responsibilities

• Lead architectural discussions and decision-making processes to ensure technical strategies align with business goals.
• Conduct regular one-on-ones and team meetings to monitor progress, address challenges, and foster professional growth among team members.
• Review and contribute to high-level code, ensuring best practices in scalability, security, and performance are maintained.
• Engage with key stakeholders across the company to communicate engineering developments, gather feedback, and align on future initiatives.
• Stay on top of industry trends and emerging technologies (i.e. AI), evaluating their potential impact on #paid's platform and strategic objectives.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 10+ years of experience in software engineering, with significant experience in system architecture with 5 years leading medium sized, or larger, engineering teams.
• Proficiency in modern JavaScript technologies (Node.js, React, Next.js) and familiarity with RESTful API back-ends. Rails experience is beneficial as well.
• Demonstrated ability to design and scale complex systems, ideally within a marketplace or platform-as-a-service (PaaS) environment.
• Strong leadership skills, with a track record of mentoring engineers and contributing to their professional growth.
• Excellent communication skills, adept at collaborating across teams and articulating technical visions to diverse stakeholders.
• Alignment with #paid's commitment to diversity, inclusivity, and fostering a culture of continuous improvement and knowledge sharing.

To reach more clients, we are looking for a business development manager to join our team.

You will:

• Identify new business opportunities with clients and develop a plan to win new businesses

• Build and maintain relationships with key decision-makers in the industry

• Develop and implement sales strategies

• Collaborate with cross-functional teams to deliver a high-quality product

• Attend international conferences and events

What we expect:

• 2+ years of experience in Business Development or a similar position

• Proactive, friendly, and problem-solving mentality

• Excellent communication skills with the ability to pick up on key client objectives and goals offering the perfect solutions

• Fluency in English (at least C1) is a must

• Hands-on experience in B2B SaaS sales would be an advantage

What we offer:

• Relocation to Lithuania for the employee and their family

• Competitive salary from 2600-3000 EUR (gross) / 1600-1800 EUR (net)

• Startup environment where you can bring new ideas and realize your ambitions

• Opportunity to have a real impact on the product, processes, and business in general

• A chance to work with the biggest media companies and video-sharing platforms in the world

As a Junior Software Engineer, you will develop features and design systems in support of our platform and products across all layers of the stack with more senior engineers who will help define projects. You will be responsible for designing relational databases, microservices, APIs, and interactive user interfaces. Through your work you will grow expertise in one or more technologies and share your learnings with your team. You will be responsible for testing the software you write and will maintain your features once released. You will actively provide code reviews to your peers, ensuring that team standards and best practices are adhered to. Similarly, you will actively seek feedback from your peers and promote a collaborative and fast-paced engineering culture. Please note: this is a permanent employee position, not a B2B contract.

What you will do:

• Bachelor of Science in Computer Science or equivalent.
• 0 - 2 years of industry experience
• Solid foundation in data structures, algorithms, and OO design
• Familiarity with full stack web development in JavaScript and Java, or other object-oriented language. The team develops with JavaScript/React/GraphQL, Java, Tomcat, Linux, PostgreSQL Snowflake, and AWS technologies.
• Willingness and ability to take on new technologies.
• Strong verbal and written communication skills.
• Sense of ownership, urgency and pride in your work.
• Cloud Platform experience (AWS) is a valuable plus  

Skills & Experience:

• Code! Most of our engineers release code to production every few days and we have a daily release cycle.
• Take responsibility for the quality of the code you produce.
• Operate across our evolving technology  stack - we’re developing in Java, React, SQL, and more.
• Take responsibility for all aspects of software engineering, from design to implementation, QA and maintenance. You will work closely with more senior engineers who will help define projects and rely on you to deliver key components of them.
• Touch code at every level - from the UI, through backend microservices and down to the database.
• Collaborate closely with Product and design teams to define feature specifications and develop high quality deliverables for our customers.
• Work alongside other engineering groups located around the world.

Perks of Working at Tripadvisor:

• Competitive compensation packages, including base salary, annual bonus, and equity.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work, we take a remote-friendly approach to collaboration.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Reimbursement benefit. An annual benefit to spend on yourself for:
• Fitness & Wellness: Athletic Event Fees, Fitness Center/Gym Membership, Fitness Classes and Apps, Fitness Gear, Fitness Equipment (indoor and outdoor), Spa, Supplements
• Family Support: Baby Gear & Accessories, Childcare Services
• Personal travel perks. We believe that travel is employee development, use it for: Airplane, Train, Bus, Tickets, Hotel stays, Rentals, Tours
• Lifestyle: Gaming Accessories and Consoles, Music & Video Streaming Services, Skill development classes
• Remote Work: Equip and furnish your home office: Cables & Cords, Desktop Equipment, Personal Computers, Utility Bills
• Pet Care: Pet Adoption Fees, Pet Supplies, Petcare
• Employee assistance program + Worklife. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Sitterstream. a virtual, on-demand babysitting, education and wellness company offering 30, 60 and 90 minute educational, fun, and engaging sessions for children and adults

You will join an awesome team of fans and geeks involved in providing the best quality product in the business. Over 2 billion monthly pageviews is the scale we are dealing with. Frequent releases, lots of automation, cutting-edge technologies is what you can expect at Fandom. The internship will introduce you to manual, automated, integration and functional testing, and a lot more.

Use your superpowers for good and join our Agile team to collaborate on the biggest product for fan communities!

You will support your team in manual test and test automation, as well as with the general development process. We will teach you how to use tools helpful in testing and automation, like WebdriverIO with JavaScript, Jenkins, GitHub, Playwright, Pytest and how to approach testing in a creative way.

You Will...

• Join an open, energetic, and fan-focused, international work environment
• Work with an experienced mentor and the whole of Fandom QE team
• Learn how to extensively test Web applications on different platforms and levels
• Contribute to our automation stack for functional and visual regression testing
• Get to know and understand how to deliver with quality at scale

You Have...

• Drive to learn fast and you are not afraid to ask when you need help
• Interest in technology and Web
• Knowledge about basic concepts in testing
• Interest in pursuing a career in testing
• Basics with one object-oriented programming language (Java, JavaScript, Python…)
• Good communication skills in both Polish and English

Bonus Points...

• If you are a team player
• Open to working evening hours
• If you are familiar with the basics of Git
• If you are detail-oriented
• If you are  passionate about pop culture (Movies, Games, TV Shows, Anime, etc.)
• If you are a Fandom contributor :)

Benefits & Perks

• Compensation, our internship is fully paid
• MacBook Pro and all the gear you need for work
• Free access to a multitude of popular online courses and books sponsored by our company
• An on-demand budget for education, training, and conferences
• Frequent team bonding events
• Flexible work hours
• Open, energetic and fan-focused, international work environment

We are in search of a GR Project Manager to lead a variety of operational tasks within the region. This role entails engaging with different stakeholders, organizing tasks, and ensuring their completion. This position is instrumental in advancing our presence in the region and ensuring the efficient execution of projects to achieve our strategic objectives.

What You Will Be Doing:

• Help to develop and implement business and operational strategies tailored to the APAC region in alignment with company goals.
• Act as a liaison between the local team and the core operations team to ensure seamless communication and alignment of objectives.
• Lead and oversee operational strategic projects in collaboration with cross-functional teams, such as Sales, Marketing, Analytics and Operations.
• Establish and nurture relationships with local regulators and law enforcement agencies.
• Monitor and analyze market trends and competitive landscape to inform decision-making and strategy development.
• Provide support and guidance to the operations team in the execution of projects and initiatives.
• Organize and prioritize tasks, setting clear, measurable objectives for team members and ensuring timely completion.
• Implement process improvements to enhance operational efficiency and productivity.

About You:

• Bachelor’s degree in Business Administration, Management, or a related field, with a Master’s degree preferred.
• Minimum of 5 years in project management roles with a focus on business and operations, preferably in the APAC region.
• Excellent communication, negotiation, and interpersonal skills.
• Fluency in English; proficiency in other languages such as Mandarin or Cantonese is a plus.
• Previous experience working with regulators and law enforcement agencies in the APAC region is desirable.
• Strategic thinking and analytical skills, with the ability to translate insights into actionable plans.
• Excellent organizational and time management skills, capable of effectively managing multiple priorities.
• Proactive approach to problem-solving, with the ability to efficiently identify and resolve issues.
• Proficiency in project management tools and software.

What We Offer:

• Competitive compensation in compliance with your professional expertise.
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• Remote first company – work from anywhere in the world.
• Paid vacation and sick leave.

If you are ready to take on this exciting challenge and contribute to our growth journey in the APAC region, please submit your application through our website. We look forward to welcoming you in our Growth and Development team!

As the first point of contact for Form3’s production alerting, this role requires you to apply incident management process by demonstrating adaptability and initiative to quickly identify and efficiently resolve issues as they arise. As a key part of the wider Architecture & Reliability team, you’ll work with highly-regulated Tier 1 Financial Institutes to deliver best-in-class customer experience, whilst continually looking at ways to improve our internal incident management processes.

• Maintains and enforces the Incident Management process where necessary to align with business needs.
• Co-ordinate and promote Incident Management activities across Form3 teams.
• Understand and promote the DevOps disciplines to support internal process.
• Manage and develop new and existing runbooks to support Incident Management.
• Prioritising activities to ensure key items are actively progressed.
• Reporting/metrics are understood and implemented for the lifecycle of the incident process.
• Identify/communicate process optimisation opportunities, proposing and implementing solutions.
• Deputises for Incident Management Lead during absence. This includes acting as a point of escalation for IM as well as covering any in flight priority items.
• Supports IM Lead on project work, internal and external requests incl. changes and engagement with vendors / suppliers re tooling etc.
• Co-ordinates and promotes incident management activities across the business line teams and across Form3 teams.
• Reviews all incidents and problems logged on internal tools, e.g., Freshservice / PagerDuty to ensure accuracy / quality of data.
• Reviews and updates IM reporting e.g., MOR pack; Service Review packs.
• Responsible for quarterly BIA and Risk & Audit committee reporting.
• Reviews and approves suggested improvements to incident management processes.
• Monitors and drives actions needed, as a result of lessons learned from PIRs.  
• Investigating the underlying root cause of major incidents and managing the actions through with support teams
• Supports assurance and audit sessions with key stakeholders.
• Is part of the out-of-hours IM and MIM on-call rota making sure our clients have issues remediated on a 24/7 basis.

We're looking for:

Essential

• Major Incident Management experience
• Substantial experience in both Incident and Problem Management
• Customer Support experience essential, ideally with enterprise customers
• Excellent communication skills both verbal and written
• ITIL V4 Foundation qualified

Desirable

• Has previous tier 1 client / vendor facing experience
• Has experience or understanding of the wider service management best practices
• Payments and scheme knowledge (Faster payment knowledge/experience specifically would be huge plus)

The team:

You’ll be joining a small team of incident managers within Form3’s Architecture & Reliability business line. The team collaborate remotely over Zoom & Slack as they work remotely across the UK and Canada. You will be part of an in hours and out of hours rota that ensures 24/7 coverage to support our customers.  

The team works extremely closely with our Site Reliability Engineers in a bid to drive efficiency and continual service improvements and holds regular meetings to discuss and collaborate on these.

Interview process:

Stage 1: Screening Call with Talent Team

Stage 2: Take Home Assessment

Stage 3: Zoom Interview with 2x Senior Incident Managers

Stage 4: Zoom Interview with Hiring Manager & Head of Customer Experience and Operations

We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!

Hiring locations:

We are able to accept applications from the following countries; United Kingdom