Senior Incident Manager

Form3
Full-time
Senior
🇬🇧 Great Britain
🚀 Management
🏠 Remote
🏠 Remote
✈️ Relocation
✈️ Relocation
Jun 9, 2024
Job description

As the first point of contact for Form3’s production alerting, this role requires you to apply incident management process by demonstrating adaptability and initiative to quickly identify and efficiently resolve issues as they arise. As a key part of the wider Architecture & Reliability team, you’ll work with highly-regulated Tier 1 Financial Institutes to deliver best-in-class customer experience, whilst continually looking at ways to improve our internal incident management processes.

  • Maintains and enforces the Incident Management process where necessary to align with business needs.
  • Co-ordinate and promote Incident Management activities across Form3 teams.
  • Understand and promote the DevOps disciplines to support internal process.
  • Manage and develop new and existing runbooks to support Incident Management.
  • Prioritising activities to ensure key items are actively progressed.
  • Reporting/metrics are understood and implemented for the lifecycle of the incident process.
  • Identify/communicate process optimisation opportunities, proposing and implementing solutions.
  • Deputises for Incident Management Lead during absence. This includes acting as a point of escalation for IM as well as covering any in flight priority items.
  • Supports IM Lead on project work, internal and external requests incl. changes and engagement with vendors / suppliers re tooling etc.
  • Co-ordinates and promotes incident management activities across the business line teams and across Form3 teams.
  • Reviews all incidents and problems logged on internal tools, e.g., Freshservice / PagerDuty to ensure accuracy / quality of data.
  • Reviews and updates IM reporting e.g., MOR pack; Service Review packs.
  • Responsible for quarterly BIA and Risk & Audit committee reporting.
  • Reviews and approves suggested improvements to incident management processes.
  • Monitors and drives actions needed, as a result of lessons learned from PIRs.  
  • Investigating the underlying root cause of major incidents and managing the actions through with support teams
  • Supports assurance and audit sessions with key stakeholders.
  • Is part of the out-of-hours IM and MIM on-call rota making sure our clients have issues remediated on a 24/7 basis.

We're looking for:

Essential

  • Major Incident Management experience
  • Substantial experience in both Incident and Problem Management
  • Customer Support experience essential, ideally with enterprise customers
  • Excellent communication skills both verbal and written
  • ITIL V4 Foundation qualified

Desirable

  • Has previous tier 1 client / vendor facing experience
  • Has experience or understanding of the wider service management best practices
  • Payments and scheme knowledge (Faster payment knowledge/experience specifically would be huge plus)

The team:

You’ll be joining a small team of incident managers within Form3’s Architecture & Reliability business line. The team collaborate remotely over Zoom & Slack as they work remotely across the UK and Canada. You will be part of an in hours and out of hours rota that ensures 24/7 coverage to support our customers.  

The team works extremely closely with our Site Reliability Engineers in a bid to drive efficiency and continual service improvements and holds regular meetings to discuss and collaborate on these.

Interview process:

Stage 1: Screening Call with Talent Team

Stage 2: Take Home Assessment

Stage 3: Zoom Interview with 2x Senior Incident Managers

Stage 4: Zoom Interview with Hiring Manager & Head of Customer Experience and Operations

We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!

Hiring locations:

We are able to accept applications from the following countries; United Kingdom

Contact info: 
careers@form3.tech
Contact info: 
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  • Adapt the AI systems to cater to diverse global markets, recognizing unique fitness preferences and cultural nuances
  • Collaborate closely with fellow product squads to maximize user adoption and usage of AI personalization
  • Work with Data Analytics, UX Research, Design, Leadership, and Marketing teams as necessary for best impact

We expect that you have

  • 7+ years overall in a PM career, 3+ years as a PM for AI technologies
  • You've managed products with large audiences and are adept at handling complex data-driven environments, preferably in the fitness or health tech sectors
  • You have a proven track record of building products based on personalization, working closely with ML-based solutions to enhance user experiences
  • You’ve championed products from concept to launch, focusing on user engagement and iterative improvements based on feedback and data
  • You are up to speed with recent developments in LLMs and Recommendation systems
  • You understand how ML works and can evangelize AI-driven product culture
  • You have a good understanding of the fitness app ecosystem and are enthusiastic about merging health with advanced technology

Why You’ll Love It Here

Ideal for those who:

  • Are driven to make every fitness session a personalized victory for users
  • Relish in devising product solutions that transcend conventional boundaries
  • Thrive on deep diving into personalization, embracing every data point and user story as a chance to improve
  • Enjoy tackling technological challenges and working with substantial data volumes

If this sounds like the challenge you've been looking for, we’re eager to meet you. Join us to redefine fitness with technology, making personalized health and wellness accessible and enjoyable for everyone

Why working at Zing is awesome

  • Be part of the fastest-growing fitness and lifestyle startup
  • Opportunities for rapid career development in a hyper-growth startup
  • Excellent work environment: the company is small enough to be person-oriented
  • Work-life balance to suit everyone: flexible working hours
  • A supportive, English-speaking environment
Product Manager (Card Acquiring)
Rapyd
🇦🇪 United Arab Emirates
🚀 Management
✈️ Relocation
Jun 29, 2024

Africa is on the cusp of an economic revolution. While Internet- and banking-penetration have come late to Africa, a youth-driven tidal wave of change is sweeping across the continent. As a result, both global businesses and local champions are in a race to unlock its potential.      

In partnership with Rapyd, the fastest growing Fintech-as-a-Service platform and Multichoice, the largest entertainment platform on the African continent, we are building the payments platform that is capable of meeting the ambitions of the next generation.

This is truly the Moment for Africa.

Responsibilities:

  • End to end product management of our Cards payment methods
  • Definition, planning, specification, product development, go-live, and rollout
  • Work with other Product Managers cross-functionally to drive excellence in
  • our network
  • Provide day-to-day product delivery and quality management
  • Ensure awareness of product status and roadmap risks across the group
  • Drive post-launch look-backs and internal process improvements
  • Commit to continuous improvement through metrics and user-driven insights
  • Engage with our Merchants and understand their use cases and user journeys and how card processing fits into their experience
  • Continuously enhance and improve Moment’s Card’s capabilities

Requirements:

5+ years of product management experience in payments with highly relevant Cards specific experience. Cards experience in Africa is a plus!

  • Clear knowledge of the end to end card flow including bank acquiring, recurring tokenization payments, similarities/differences across Card schemes and data messaging standards.
  • Must be a succinct communicator and be highly analytical.
  • Must be able to talk knowledgeably with payment companies, banks, lenders, FinTechs, and clients who live and breathe payments every day
  • Strong understanding of credit card products, market trends and consumer behavior
  • Experienced as an Agile product owner
  • Well developed product management skills
  • Experience integrating third-party providers and clients
  • Bachelor’s degree in Computer Science desirable, or an equivalent degree and
  • relevant professional experience
  • Lived, worked or studied in – or simply have a passion for – Africa
Product Manager
FxPro
🌎 World
🚀 Management
✈️ Relocation
Jun 29, 2024

As a Product Manager, you will be overseeing the development, enhancement, and management of our product. The successful candidate will be working on the CFD trading cross-platform product. You will be collaborating with cross-functional teams, understanding market trends, and ensuring that our product aligns with the company's strategy.

Responsibilities

  • Own the product roadmap and be responsible for setting priorities, backed up by data and customer feedback
  • Be the voice of your customers, and ensure a high quality customer experience
  • Work closely with software engineers and turn requirements into wireframes, specifications, and user stories
  • Work with stakeholders across the business to identify new opportunities and help them understand how technology can better achieve their goals
  • Prepare the business analysis for features and estimate results

Requirements

  • 2+ years of product management experience in FinTech/ Financial/ Gaming industry
  • Experience in working with international teams of more than 100 people
  • Stakeholder management experience
  • Proven experience and skills in interpreting data and translation it into solutions
  • Experience in building solutions for the end customers and managing all aspects of a successful product throughout its lifecycle
  • Excellent communication skills
  • Experience using Agile methodologies such as Scrum
  • Experience with business analysis
  • Fluent in English; any other language will be considered an advantage

Our benefits

  • Excellent compensation package
  • Medical and life insurance
  • Provident fund
  • In-house gym with a personal trainer
  • Free daily lunch catering, snacks, and beverages
  • Company discount card for various products & services
  • 50% discount on language courses with a tutor
  • 21 days of annual leave and 10 days of sick leave annually
  • Shuttle bus service from Limassol
  • Birthday certificate program
  • Relocation bonus and visa/work permit support
Director of Product (Browser Enhancements)
Mozilla Corporation
🌎 World
🚀 Management
🏠 Remote
Jun 23, 2024

Firefox is used by hundreds of millions worldwide and the Director of Product for Search and AI is a critical role in the product management team. The role will lead a team of PMs and be responsible for the product strategy, vision, and execution of our Search and AI investments. You’ll combine product excellence with strong leadership skills and help build a smart browser that helps our users be productive online.

What you'll do:

  • Own and define the vision, strategy, and roadmap for our Search and AI investments
  • Drive delivery of the search and AI roadmap
  • Partner closely with UX, Research, Engineering, Marketing, and Business Development teams
  • Synthesize market changes and the technology/people/skills investments needed to deliver great consumer AI experiences
  • Help identify new investment areas and product opportunities
  • Lead our external to Mozilla Search and AI partnerships
  • Contribute to building a world-class product team

What you'll bring:

  • 10+ years of Product Management experience, including impactful leadership roles on major products
  • 5+ years of direct PM management experience.
  • Skill and experience driving partner engagements and discussions
  • Experience delivering AI-driven consumer facing features
  • Drive independently at high velocity towards an aligned strategy
  • Excellent written and verbal communications skills

Don’t tick all of the boxes, but think you’d be a great addition to the team? Apply, we’d love to hear from you!

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Operations Manager
TheSoul Publishing
🇨🇾 Cyprus
🚀 Management
🏠 Remote
Jun 23, 2024

We are looking for an Operations Manager who will be responsible for developing and managing production schedules and plans for our key channels, allocating resources to maximize efficiency and productivity, and providing regular financial reports to senior management.

Job responsibilities:

  • Oversee the entire video production process'
  • Lead administrative personnel within the core project portfolio;
  • Develop and manage production schedules and plans;
  • Manage and allocate resources, including equipment and personnel, to maximize efficiency and productivity;
  • Provide regular financial reports to senior management;
  • Identify opportunities for cost savings without compromising quality;
  • Assist in the development of new video products and services;

Requirements:

  • Minimum of 5 years of experience in project management or operations, with at least 2 years in a managerial role;
  • Excellent leadership, communication, and organizational skills;
  • Ability to manage multiple projects simultaneously and work under tight deadlines;
  • Strong analytical and problem-solving skills, with attention to detail;
  • Experience with budgeting and financial management;
  • Experience working in a fast-paced industry;
  • Fluent English. Any other language will be considered an advantage;

What we offer:

  • Remote work flexibility, enabling you to work from wherever suits you best;
  • Creative vibes and an international team: 90% of company employees are creators who work from 70+ countries and make awesome positive content for millions of followers worldwide;
  • 800+ internal educational courses and materials, internal expertise hubs and transparent knowledge sharing, internal vacancies, and other practices for employee growth and development;
  • A tech-savvy approach and carefully structured processes: no bureaucracy, an ecosystem friendly to new ideas, transparent task management, asynchronous communication (fewer meetings and more thoughtful written communication).
Executive in Strategy and Operations
Gehtsoft
🌎 World
🚀 Management
🏠 Remote
Jun 22, 2024

We are looking for a right-hand person for Gehtsoft’s leadership and founders. A closer, a finisher, “a last mile” pusher. A person whose feeling of accomplishment comes from getting things done—delivering what the company needs, when it needs, and with our standards of quality. We do not need creativity if it conflicts with our values and standards.

A person who can balance “red,” “orange,” and “teal” teams and people and work with them accordingly. A person who is capable of finding solutions quickly, relying not on personal experience but on a scientific basis, especially in conditions of complete uncertainty where there is no universal solution or magic pill.

We need a person who takes accountability for results—not just trying or making an effort, but committing to deliver and ensuring it truly gets done.

A person who is ready to dig in, grind, and fight for a brighter future for us all.

The person will be responsible for:

  • Ensuring that strategic initiatives are getting done;
  • Ensuring that day-to-day operations are efficient and reliable.
  • Ensuring that all company employees adhere to the standards established within the company.

This will include (but is not limited to):

  • Implementing short-term and long-term strategies that align with objectives established by CEO and founders;
  • Day-to-day collaboration with project teams and department heads to ensure successful operation and continuous improvement;
  • Monitoring performance and taking corrective action when necessary;
  • Partnering with the CEO and Head of Sales to ensure efficient operations and long-term growth of the company;
  • Overseeing operations, HR, accounting, and legal to ensure that supporting activities are aligned with short- and long-term objectives and improve operational efficiency;
  • Promoting the culture and standards established by the founders and CEO on a daily basis, while being absolutely uncompromising in ensuring compliance and adherence to these standards;
  • Getting things done.

Trial Period Goals (3 months):

Week 1:

  • Change us as a business for the better. Think Gemba Kaizen and the new employee practices they offer. Any improvement must be based on a proper theoretical basis, be aligned with company values, and comply with company standards or improve them.
  • Don't just tell us about problems—solve at least one.
  • Ensure that we are a good fit for you and you are a good fit for us.

Month 1:

  • Evaluate current operations, propose and implement at least one efficiency improvement that will directly affect business outcomes (based on EBM-metrics);
  • Ensure that at least one key strategic initiative (priorities can be discussed with leadership) is on track, properly measured, guided, and worked on by the teams;
  • On a small scale, ensure that decisions made or actions initiated on a Monday company sync meeting are getting done on a weekly basis;

Month 2:

  • Continue to perform efficiency improvements that result in visible and measurable outcomes every month;
  • Lead Q3 objectives and key results review meeting, and plan and establish any corrective actions necessary;

Month 3:

  • Show and prove the effectiveness of corrective actions from Month 2 via direct improvement of key results to company-level objectives.

Knowledge and Skills:

  • Solid, results-proven executive leadership experience;
  • Understanding of a software development business;
  • Excellent leadership skills, knowledge of Radical Candor, and Crucial Accountability (both approaches are company standards for leadership);
  • Direct, concise, and clear communication skills;
  • Ability to diagnose and fix problems and foresee potential issues;
  • Ability to focus on day-to-day operations without losing sight of the long-term goals and objectives;
  • Desire to thrive in a competitive environment, which promotes team-level and personal accountability for business-level outcomes, not individual actions;
  • Understanding of the difference between working in simple and complicated and complex and chaotic situations (Cynefin framework, we work almost exclusively in left two quadrants);

Working Conditions (teal):

  • A stressful, challenging environment where you can step up and take accountability;
  • Ability to push the boundaries of your role and grow and evolve by expanding your knowledge and experience in neighboring fields (and sometimes in fields that you never worked before);
  • A highly competitive environment where you can be best at something but for sure will never be best at everything;
  • Transparent compensation model that reflects your outcomes and impact on the business;
  • Lack of red tape, direct access to decision-makers who are driven and constantly want to improve Gehtsoft;
  • Very people-oriented culture, where help is always there as long as you don’t abuse that system in your personal interests. Fool us once - shame on you, fool us twice - shame on us. We are not keen on being ashamed.
  • Data-driven decision-making and meritocracy where your opinions are valued by your outcomes, not your title.
  • You will be fully supported in your growth as long as your development is pushing the business forward and improves the metrics;

Working Conditions (red):

  • Vacation/sick leave/holidays follow the American model.
  • Each employee has 15 days off per year, which can be used at their discretion.
    • 1 day off can be used at any time; the team will have to approve two or more consequential days.
    • Each year worked adds one additional day off per year.
  • Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays.
  • Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
  • Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate of 1 month per 200 dollars spent.
  • Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
  • Severance pay: For those who have worked for one year - 1 month's salary, two years - 2 months' salary, three years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.
Project Manager
Altium
🇬🇧 Great Britain
🚀 Management
🏠 Remote
Jun 20, 2024

The Professional Services Technical Deployment Engineer/Project Manager requires a highly skilled individual with a combination of deep technical expertise along with a strong consulting, project management, communication, and customer satisfaction focus.

A day in the life of our professional services technical deployment engineer/project manager:

This individual will pay a critical role in helping to document requirements, leverage customized technical solutions and successfully achieve the defined project and business goals, on time and on budget.

Who you are and what you'll need for this position:

  • Minimum of 10 years experience
  • The ability to travel, approximately 1 week a month to Dubai.
  • Deep Hands-On Technical Knowledge in Software Development and programming languages
  • Cloud/SaaS experience
  • Hands-on knowledge of PLM systems and the ability to perform required integrations; prefer Windchill
  • Strong, hands-on experience with industry-defined Digital Thread/Digital Transformation connections (Platform, Requirements, Management, ERP, PLM, ECAD, MCAD, etc.)
  • Cybersecurity requirements (SSO, Gov Cloud, Fed Ramp etc.)
  • Data analytics experience.
  • Project Management Experience
  • Definition-to-completion of complex project requirements via a defined project plan
  • Experience with project management tools ie: Jira, etc.
  • Manage project execution based on defined tasks and customer goals
  • Consulting Expertise
  • Must have strong knowledge of platform and system requirements, including Data Management, ERP, PLM, ECAD, MCAD and the ability to physically implement a connected solution based on those systems and products
  • Ability to assess and analyze technical requirements based on customer needs
  • Ability to provide develop a consultative approach based on needs analysis
  • Experience working with customers including objection handling and suggesting compromising solutions
  • Ability to work with and coordinate efforts of cross functional teams to achieve stated goals

UK Benefits:

  • Private health insurance including dental coverage
  • Pension scheme with company match up to 9%
  • nilo.health + Calm App, mental health and wellbeing support
  • Professional development support
  • Employee referral and employee-of-the-month programs
  • 28 days' holiday + public holidays and special leave
  • Home internet and remote working allowance
  • Flexible working arrangements available based on role and location
  • Enhanced family and special leave
  • Corporate membership rates with national gyms
  • Free lunch, snacks, and drinks in the office
  • Electric car charging stations, free office parking, bicycle, and scooter storage
Product Owner
Gehtsoft
🌎 World
🚀 Management
🏠 Remote
Jun 18, 2024

A world where vendors are trusted for their professionalism, not for their sales skills.

Goals:

  • The product managed by PO meets the needs and expectations of the customer.
  • The customer proactively demonstrates satisfaction with the product and continues to use our services both in its development and in ordering new products.
  • The product achieves the company's goals set by management.

At this point:

  • The project has defined goals and key results ensuring sufficient contribution of the project to achieve the company's goals.
  • The project requirements are comprehensive, correct, non-contradictory, achievable, traceable, understandable, and constantly kept up to date.
  • The requirements include the entire set of FURPS+ relevant to achieving product quality.
  • The team has and adheres to a Definition of Done (DoD) sufficient to ensure product quality. [Ensuring that the product meets requirements is the team's responsibility, that's their hiring goal! Not just to write shitty code and not to architect shitty architecture!]
  • Priorities are set and constantly kept up to date.
  • The customer expresses their wishes then, there, and in the way that is convenient for them.
  • The customer's wishes are fulfilled as they wanted, not as interpreted by the team.
  • The customer has a clear understanding of what, how, when, with what risks, and at what cost will be obtained.
  • The customer does not expect the impossible and is involved in decision-making and providing feedback. Both the team and the customer understand each other, and both the team and the customer are accountable for the deal.

Success Criteria:

Current Value Increased

Strategic Product Management:

  • Aligning product goals with company objectives.
  • Taking responsibility for the outcomes of all company products.

Effective PO Leadership:

  • Demonstrating leadership within the product domain.
  • Serving as a role model in the application of Scrum, Agile, and company standards.

Strategic Planning:

  • Contributing to the development of the company's long-term strategy.
  • Defining strategies and opportunities for product diversification and increased product profitability.

Ability to Innovate improved

  • Co-creating development strategies with company leadership.
  • Actively championing innovations in order to reach goals

Time to Market Improved

Strategic Sales Management:

  • Taking responsibility for post-sales and cross-sales within the company.
  • Collaborating with company leadership to define strategies and opportunities for improving Time to Market.

Cross-Functional Collaboration:

  • Collaborating with various company departments (including Sales/Marketing) to improve Time to Market through process optimization.

Customer Expectation Management:

  • Actively managing customer expectations, including selling additional services, across all dimensions—revising CV, developing T2M, expanding UV, and enhancing A2I. Demonstrating growth points in T2M for the customer and establishing agreements within this growth.

Enhancing key project indicators through Evidence-Based Management metrics (Current Value, Unrealized Value, Time to Market, Ability to Innovate)

Anti-requirements: reliance on miracles, hiding information that we can’t make it in time (including the lack of a releasable increment no rarer than once every two weeks) until the last second, falsifying the real state of the development process. The above is strictly prohibited. Attempts to argue for "it’s more convenient/efficient/faster to complete all preparatory work first" will be immediately viewed as attempts to find a way not to do something, which will not do the PO any favors. We’ve heard it all before

You’ll fit in if:

  • For you, criticism is like a gift, serving as fuel for improvement, rather than a reason to get hurt.
  • You trust no one on word alone, not even yourself. You confirm knowledge with exams and practice. A lecture is not enough for you.
  • A typo in your document is like a stain on your reputation, and overlooked feedback from the client is like the end of your career.
  • Team success is more important to you than any personal achievement.
  • You get constantly blamed for setting unrealistic standards, and are told that there is no need to do things that well for anyone.
  • Clients invite you to their kids’ birthdays, and trust you with their most sensitive secrets.

Areas of responsibility:

No set of instructions can cover every duty or foresee all situations. Therefore, observing engineers must take initiative and, guided by their professional knowledge and situational context, go above and beyond to prove their worth.

Required minimum

  • Creation of a Product Vision: A clear conception of what the end product should be. This involves defining goals, understanding customer needs, and outlining a strategy for achieving success
  • Customer Interaction: Establishing trusting relationships with clients, collecting feedback, identifying requirements, and ensuring the product adheres to customer expectations. Taking into account the interests of all types of stakeholders.
  • Collaboration with the Development Team: Interacting with the development team by providing essential information, clarifying task details, and addressing arising questions.
  • Making Decisions on Priorities: Allocating task priorities, ensuring alignment of the developed product with the company strategy and customer requirements.
  • Taking Responsibility for project economics: The Product Owner is responsible for the project meeting the company's profitability standards. A project must have a roadmap outlining how it plans to increase revenue. Collaborating with other Product Owners, they are accountable for the company's overall financial metrics and alignment with financial goals.

Role Review

Performance targets for the probationary period (3 months)

  • [Week 1] Conducted a project audit, was dismayed by the state of affairs, and presented a comprehensive and evidence-based plan with a commitment, outlining what needs to be addressed, the priorities (with explanations as to why such priorities are in order), and projected timelines for closure.
  • [Month 1] Have a portrait of projects within your responsibility, understand their problem points, and identify all weaknesses and concerns of both the team and the client
  • Month 1] Identify the current project plan with the team and the client. Have a plan in place to achieve these goals.
  • [Month 1] Master and demonstrate the practical application of the empirical approach (EBM, Evidence-based Management)
  • Month 1] Understand project economics, actively contribute to budget formulation, and manage client invoicing.
  • [Month 2] Identify weaknesses in the team/client project plan, have a plan of improvement and post-sales activities. Started taking action within the post-sales framework.
  • [Month 2] Developed a plan to enhance EBM metrics in existing projects.
  • [Month 2] The team of the projects within the responsibility scope understands the project direction and the backlog is supported by product increments.
  • [Month 3] The software team, project teams within the responsibility area, external and internal stakeholders should come to the conclusion: “We no longer need to address the issue of supply assurance and maximizing value delivery in Projects A and B. The projects are profitable and show growth prospects. We can now focus on our responsibilities.”
  • [Month 3] The company employees should conclude: “The work of the Product Owner helps me achieve better results. Thank you for providing such a wonderful person.”

Role profile

Required

  • Experience as a Product Manager/Product Owner/Analyst.
  • Experience interacting with international clients.
  • Knowledge of Agile and Scrum methodologies, or a willingness to learn.
  • Conversational and written English (at a level sufficient to understand what is required, and convey what is needed).
  • Ability to formulate hypotheses supported by facts and analyze results.
  • Ability to “keep your eyes peeled" (competitor analysis and adjacent areas).
  • Practical familiarity with the OKR goal-setting approach.
  • Understanding of Servant Leadership principles and how they differ from authoritarian management.
  • Emotional intelligence.
  • Communication skills (ability to speak the interlocutor's language, engage in constructive dialogue, manage conflict, give and receive criticism).
  • Ability to conduct "difficult conversations" without losing patience and composure.
  • Certified in Agile techniques no lower than PSPO II, ICP-EPO, IIBA-CCBA, PMI-PBA
  • The courage to make decisions and take responsibility for them.
  • Respect for the team, the company, and the client.
  • Attention to detail.
  • Strive for team success.
  • Negotiation skills and the ability to build trusting relationships with clients.

Welcome

  • Knowledge of Evidence-based Management. It’s okay if there is no knowledge to speak of, as long as you are willing to learn. ·
  • Experience in the IT environment.
  • Practical familiarity with Kim Scott’s Radical Candor approach.
  • Practical familiarity with Kerry Patterson’s Crucial Accountability approach.
  • Understanding of Amy Edmondson's psychological safety model.
  • Knowledge of Management 3.0.
  • Would be a significant downside:
  • Adherence to Daniel H. Pink's Drive! model.
  • We are as anti-Pink as possible.
  • "Spoiled" corporate pseudo-Agile understanding of a servant leader as a mix of а secretary/entertainer/teacher of a preschool group/mollycoddler.
  • We do not need any of this; we will say "thank you, goodbye" immediately.
  • Our ideal leader is not a nanny but a good sergeant ("servant to the king, father to the soldiers"©).

Working Conditions:

  • Vacation/sick leave/holidays follow the American model.
  • Each employee has 15 days off per year, which can be used at their discretion.
    • 1 day off can be used at any time, more will have to be approved by the team.
    • Each year worked adds 1 additional day off per year.
  • Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
  • Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
  • Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
  • Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
  • Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.
Head of International Solutions Engineering
Semrush
🇬🇧 Great Britain
🚀 Management
🏠 Remote
Jun 18, 2024

The Head of International Solutions Engineering role is an exciting role within the Semrush Sales team. As a Manager of Solutions Engineering for the International region at Semrush, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers in EMEA and APAC. You will oversee the regional GTM execution with your sales leader counterparts, developing new strategies to drive the success of your regions. You will be responsible for hitting and exceeding your region's revenue targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.

Tasks in the role

  • Attract, recruit, ramp, and mentor a team of great Solutions Engineers from diverse backgrounds and experiences.
  • Support the performance management process with the Solutions Engineering team including activities such as goal planning, professional development, and annual reviews. Responsible for team motivation, retention, and career planning.
  • Develop team process, procedures, along with development of dashboards and playbooks.
  • Work closely with the International Sales management peers around deal strategy, progression, prioritization, and resourcing
  • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
  • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
  • Lead and report technical responses with support and key engineering partners and senior leadership. Develop response plans and provide updates back to key partners.

Who we are looking for

  • Highly motivated self-starter with the ability to work to deadlines.
  • Proven history of working well in EMEA and APAC regions.
  • 2+ years of SE Leadership experience
  • 4+ years of SE experience
  • Demonstrated success in building and leading teams selling in high velocity Mid-Market and Enterprise SaaS environments.
  • Experience in hiring, coaching, and developing a geographically distributed team and managing in a virtual environment.
  • Domain expertise specifically within SEO, digital marketing, and martech (preferred, but not needed).
  • Strong collaboration with cross-functional teams, including marketing and product development, to develop effective sales plans & strategies.
  • Excellent Judgment: Demonstrates sound decision-making skills and the ability to assess complex situations to make informed choices.
  • Strong People Management: Excels in hiring top talent, developing team members' skills, and fostering a high-performing culture within the organization.
  • High Standards: Sets and maintains exceptionally high standards for themselves and their team, constantly driving for excellence in all aspects of work.
  • Strategic Thinking with Tactical Execution: Balances strategic thinking with a hands-on approach to ensure effective execution of plans and initiatives.
  • Innovation Mindset: Encourages and expects innovation from their team, fostering a culture of creativity and continuous improvement.
  • Ambitious and Conviction-driven: Sets ambitious goals and possesses the confidence and determination to pursue them with conviction.
  • Results-Oriented: Focuses on achieving measurable results, meeting targets, and driving impactful outcomes.
  • Inspirational Leadership: Inspires and motivates others, fostering passion and commitment within the team to achieve shared goals.

They say there are no perfect candidates, but that might well be you, if

  • You thrive in a fast-paced, team environment, with a high drive for experimentation.
  • Your people skills will build effective teams and resolve conflicts while developing, inspiring, and motivating others.
  • Your foundational skills include managerial courage, a drive for results, planning and organizing, ability to problem solve, driving change, managing and measuring work of others, time management, and communication.

We will try to create all the right conditions for you to work and rest comfortably

  • This offer stands for the remote work format. Digital nomadism, #wfh – call it what you like ;)
  • Flexible working day start.
  • Health insurance coverage.
  • Working from a modern coworking space (or working from home).
  • Corporate events.
  • Unlimited PTO.
  • Hobby benefit.
  • Training, courses, conferences.
  • Language courses
  • Gifts for employees.
Technical Product Owner
FLYR
🇳🇱 Netherlands
🚀 Management
🏠 Remote
Jun 16, 2024

We are looking for a thought leader to drive the roadmap of FLYR’s NDC+ Gateway that is our entry point to all Offer & Order interactions with downstream consumers (direct sales channels, NDC partners).

As a Technical Product Owner, you would work with FLYR leadership, product managers, individual product owners and airline experts to define the scope and capabilities of the NDC+ Gateway. The aim at FLYR is to enhance industry-standard NDC APIs and to come back to IATA, with our customer’s support, to make the standard evolve with our enhancements. You will work with your dedicated engineering team to bring these new capabilities to life.

If you are motivated by creating new products and seeing them through to the end, are detail-oriented, take initiative and see success as a team accomplishment, thrive on turning complex schemas into clear and concise explanations for your team, enjoy thinking out-of-the-box and innovative solutions, then FLYR has what you are looking for.

What Your Journey Will Look Like (Responsibilities)

  • Work with our Offer & Order teams to align on supported NDC features and go beyond the standard
  • Work with our airline customers and their NDC partners on how to best implement the various booking and servicing scenarios
  • Build cases to be presented to IATA for proposed evolution to the NDC standard
  • Define product specifications and detailed use cases
  • Develop and execute a product roadmap to deliver continuous upgrades and value
  • Define and maintain a product roadmap and detailed feature specifications, capturing client requests and monitoring product value and effectiveness
  • Close cooperation with the internal Offer Engine and Order Management teams is expected, as the main internal customers of the product

What To Pack For This Trip (Qualifications)

  • 3+ years of experience building and/or managing API-first products
  • Hands-on experience with NDC, either as a consumer or supplier
  • Good knowledge of XML is required
  • Experience with product lifecycle methodologies from idea to launch
  • Highly organized and detail-oriented with exceptional decision-making skills
  • Ability to provide clear direction and effective communication to both technical and non-technical audiences.
  • Experience working with software development tools like JIRA and Confluence
  • Experience working with Agile methodologies is a plus

First-Class Amenities

  • Regular employment contract
  • Equity in Series C startup with high growth potential
  • Flexible working hours
  • Complimentary Breakfast/Lunch (in-office)
  • Gym in the office building
  • Pension Plan
  • Top-quality tech equipment
  • Annual educational fund
  • Linkedin Learning access
  • Many more!
Product Operations Intern
Leapsome
🇩🇪 Germany
🚀 Management
✈️ Relocation
Jun 14, 2024

Join our dynamic product team as a Product Operations Intern. You’ll be a vital part of our team, assisting with diverse product operations tasks. This role is perfect for someone seeking hands-on experience in product operations in a fast-paced, innovative environment. You will report directly to the product lead.

What is your job?

  • Coordinate and manage product translation tasks to ensure accuracy and cultural relevance across multiple languages.
  • Own the translations backlog and build a scalable process for managing all translation requests.
  • Analyze user feedback and recommend product improvements.
  • Support with conducting user interviews and research.
  • Support with maintaining existing tool stacks and researching new ones.
  • Support us in creating and updating product documentation.

Who are we looking for?

  • Curiosity and Openness to Learning: Strong desire to explore new ideas, understand complex concepts, and continuously seek knowledge in various domains.
  • High Degree of Ownership: Takes full responsibility for tasks and projects, ensuring they are completed with attention to detail and a commitment to quality outcomes.
  • Effective Communication: Possesses the ability to clearly and concisely convey information and ideas to a variety of audiences, both in writing and verbally. Shows active listening skills and the capacity to engage in constructive dialogue.
  • Problem-Solving Ability: Uses analytical thinking to identify issues and develop innovative solutions. Approaches challenges with a solution-oriented mindset.

Benefits at Leapsome

  • Become part of a fast-growing scale-up taking over the People Performance & Enablement space by making work fulfilling for more than two million people by 2025
  • Impact: Contribute to making work fulfilling for more than two million people by 2025
  • Teammates: Join a diverse and international team of talented, smart, and kind people
  • Feedback and recognition: We value feedback exchange and celebrating successes — big and small
  • Hybrid model: Enjoy our hybrid model by working from home or in our offices in the heart of Berlin, Germany
  • Flexible work: Experience a work-life balance with flexible hours and the option of working elsewhere for up to 1 month per year
  • Learning and Development: Develop your skills with a yearly development budget of € 500 and access to Good Habitz platform
  • Vacation: Take 20 vacation days every year based on a 5-day-week plus public holidays
  • Mental health: Access to 1:1 therapy sessions via our mental health partner, plus company workshops and learning pathways on topics like mindfulness and digital wellness
  • Corporate Benefits: Get exclusive discounts and deals from our partners.
  • Monthly team activities: Have fun at monthly team activities like kayaking, laser tag, and game nights
Project Manager
Saola
🌎 World
🚀 Management
🏠 Remote
Jun 11, 2024

Happy clients with ChrisAI seamlessly integrated within the agreed timelines, enhancing their business results.

Responsibilities:

  • Plan and implement projects as success stories, including setting goals, metrics, and steps.
  • Escalate issues and find rapid solutions.
  • Gather requirements and develop technical specifications.
  • Manage 3-5 projects simultaneously, ensuring swift and high-quality integration.
  • Prepare and adapt sales scripts for each client.

Requirements:

  • At least 3 years of project management experience in IT agencies or complex SaaS products.
  • Experience in analyzing business tasks, translating them into developer-friendly formats, designing, and describing project solutions.
  • Knowledge of effective client communication principles.
  • Openness to feedback, self-analysis, and adaptability.
  • Focus on achieving results and satisfying customers.
  • English proficiency at B2 level or higher.

Desirable:

  • Experience in the real estate sector and understanding of its specifics.
  • Direct client interaction experience: identifying needs, negotiating.
  • Product development experience.
  • Understanding how sales funnels work.
  • Interest in AI, sales, and marketing.
  • Understanding of system integration principles (REST, JSON).

Opportunity:

We offer the chance to work in an international startup with impressive clients and a talented team with potential for rapid career advancement to a leadership position and significant financial growth.

To apply, please fill out the Typeform.

Project Manager
3F VC
🌎 World
🚀 Management
🏠 Remote
Jun 11, 2024

To be eligible for this position,

candidates must have legal residency within the European Union / UK / USA / UAE or hold digital nomad status. We value diversity and welcome applications from individuals of all backgrounds and experiences.

3F, a venture studio based in Luxembourg, is looking for a dynamic and experienced Project Manager to join our team.

This role is crucial in enhancing the efficiency and success of our diverse project portfolio across EdTech, SocialTech, AI, computer vision, and various global markets. The ideal candidate will be responsible for streamlining business activities and project execution, leveraging advanced document management and workflow automation technologies. A key part of the job involves meticulous organization and maintenance of records, including files, reports, contracts, and project documentation, along with identifying opportunities for process automation.

Responsibilities:

Project management requests:

  • Manage the workload of studio employees working on projects: project planning, coordination, and monitoring of timelines, milestones, and deliverables to ensure successful project execution;
  • Support project managers in project management in the ClickUp system: create and fill specialised templates, update roadmaps, systematize project documents;
  • Organise meetings: coordinate calendars, and maintain follow-ups.

Operational requests:

  • Take ownership of organising and maintaining records of business activities within ClickUp, including files, reports, contracts, and project documentation. Structure information and optimize its storage;
  • Identify opportunities for automating documentation processes using technology solutions, such as document management systems or workflow automation tools;
  • Maintain reports and provide analysis on documentation status, project timelines, and operational metrics to support decision-making and drive continuous improvement efforts.

Qualifications:

  • Proven experience in operations management or project management of at least 2 years within IT companies, familiarity with venture capital or startup ecosystems is a plus;
  • Analytical skills: be able to work basically with numbers and tables, data-driven approach;
  • Strong organizational skills with attention to detail and the ability to effectively manage multiple tasks and deadlines;
  • Proficiency in project management software and collaboration tools, document management tools/software (e.g., Microsoft Office Suite, Google Workspace, SharePoint) and experience with document automation solutions is highly desirable;
  • Languages: Russian and English (fluent);
  • Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels and across functional areas;
  • Ability to work independently, take initiative, and problem-solve in a fast-paced and dynamic environment.

Benefits and Compensation:

  • Competitive salary based on experience;
  • Strong project and product cultures;
  • Ability to work with EU, US, and Asian markets;
  • Minimal bureaucracy;
  • Flexible working hours;
  • Opportunities for professional growth and development in an entrepreneurial environment.

Company culture and values:

3F VC creates conditions for the effective commercial implementation of projects by dividing its resources between different projects. We launch startups in various fields such as EdTech, SocialTech, AI, computer vision, and markets including the EU, US, and Asia. In other words, we are a business that creates other businesses.

At 3F, we foster a culture of innovation, collaboration, and continuous learning. We empower team members to take ownership of their projects and contribute to the success of our ventures. We value integrity and a passion for driving positive change in the industries where we operate.

We prioritize attention to detail, clarity, and performance.

How to apply:

  • Submit your resume to elena.bykova@orbita.vc
  • You must have a residency permit and bank accounts outside of Russia and Belarus
Project Manager
Gehtsoft
🌎 World
🚀 Management
🏠 Remote
Jun 11, 2024

A world where vendors are trusted for their professionalism, not for their sales skills.

Goals:

  • The product managed by PO meets the needs and expectations of the customer.
  • The customer proactively demonstrates satisfaction with the product and continues to use our services both in its development and in ordering new products.
  • The product achieves the company's goals set by management.

At this point:

  • The project has defined goals and key results ensuring sufficient contribution of the project to achieve the company's goals.
  • The project requirements are comprehensive, correct, non-contradictory, achievable, traceable, understandable, and constantly kept up to date.
  • The requirements include the entire set of FURPS+ relevant to achieving product quality.
  • The team has and adheres to a Definition of Done (DoD) sufficient to ensure product quality. [Ensuring that the product meets requirements is the team's responsibility, that's their hiring goal! Not just to write shitty code and not to architect shitty architecture!]
  • Priorities are set and constantly kept up to date.
  • The customer expresses their wishes then, there, and in the way that is convenient for them.
  • The customer's wishes are fulfilled as they wanted, not as interpreted by the team.
  • The customer has a clear understanding of what, how, when, with what risks, and at what cost will be obtained.
  • The customer does not expect the impossible and is involved in decision-making and providing feedback. Both the team and the customer understand each other, and both the team and the customer are accountable for the deal.

Success Criteria:

Current Value Increased

Strategic Product Management:

  • Aligning product goals with company objectives.
  • Taking responsibility for the outcomes of all company products.

Effective PO Leadership:

  • Demonstrating leadership within the product domain.
  • Serving as a role model in the application of Scrum, Agile, and company standards.

Strategic Planning:

  • Contributing to the development of the company's long-term strategy.
  • Defining strategies and opportunities for product diversification and increased product profitability.

Ability to Innovate improved

  • Co-creating development strategies with company leadership.
  • Actively championing innovations in order to reach goals

Time to Market Improved

Strategic Sales Management:

  • Taking responsibility for post-sales and cross-sales within the company.
  • Collaborating with company leadership to define strategies and opportunities for improving Time to Market.

Cross-Functional Collaboration:

  • Collaborating with various company departments (including Sales/Marketing) to improve Time to Market through process optimization.

Customer Expectation Management:

  • Actively managing customer expectations, including selling additional services, across all dimensions—revising CV, developing T2M, expanding UV, and enhancing A2I. Demonstrating growth points in T2M for the customer and establishing agreements within this growth.

Enhancing key project indicators through Evidence-Based Management metrics (Current Value, Unrealized Value, Time to Market, Ability to Innovate)

Anti-requirements: reliance on miracles, hiding information that we can’t make it in time (including the lack of a releasable increment no rarer than once every two weeks) until the last second, falsifying the real state of the development process. The above is strictly prohibited. Attempts to argue for "it’s more convenient/efficient/faster to complete all preparatory work first" will be immediately viewed as attempts to find a way not to do something, which will not do the PO any favors. We’ve heard it all before

You’ll fit in if:

  • For you, criticism is like a gift, serving as fuel for improvement, rather than a reason to get hurt.
  • You trust no one on word alone, not even yourself. You confirm knowledge with exams and practice. A lecture is not enough for you.
  • A typo in your document is like a stain on your reputation, and overlooked feedback from the client is like the end of your career.
  • Team success is more important to you than any personal achievement.
  • You get constantly blamed for setting unrealistic standards, and are told that there is no need to do things that well for anyone.
  • Clients invite you to their kids’ birthdays, and trust you with their most sensitive secrets.

Areas of responsibility:

No set of instructions can cover every duty or foresee all situations. Therefore, observing engineers must take initiative and, guided by their professional knowledge and situational context, go above and beyond to prove their worth.

Required minimum

  • Creation of a Product Vision: A clear conception of what the end product should be. This involves defining goals, understanding customer needs, and outlining a strategy for achieving success
  • Customer Interaction: Establishing trusting relationships with clients, collecting feedback, identifying requirements, and ensuring the product adheres to customer expectations. Taking into account the interests of all types of stakeholders.
  • Collaboration with the Development Team: Interacting with the development team by providing essential information, clarifying task details, and addressing arising questions.
  • Making Decisions on Priorities: Allocating task priorities, ensuring alignment of the developed product with the company strategy and customer requirements.
  • Taking Responsibility for project economics: The Product Owner is responsible for the project meeting the company's profitability standards. A project must have a roadmap outlining how it plans to increase revenue. Collaborating with other Product Owners, they are accountable for the company's overall financial metrics and alignment with financial goals.

Role Review

Performance targets for the probationary period (3 months)

  • [Week 1] Conducted a project audit, was dismayed by the state of affairs, and presented a comprehensive and evidence-based plan with a commitment, outlining what needs to be addressed, the priorities (with explanations as to why such priorities are in order), and projected timelines for closure.
  • [Month 1] Have a portrait of projects within your responsibility, understand their problem points, and identify all weaknesses and concerns of both the team and the client
  • Month 1] Identify the current project plan with the team and the client. Have a plan in place to achieve these goals.
  • [Month 1] Master and demonstrate the practical application of the empirical approach (EBM, Evidence-based Management)
  • Month 1] Understand project economics, actively contribute to budget formulation, and manage client invoicing.
  • [Month 2] Identify weaknesses in the team/client project plan, have a plan of improvement and post-sales activities. Started taking action within the post-sales framework.
  • [Month 2] Developed a plan to enhance EBM metrics in existing projects.
  • [Month 2] The team of the projects within the responsibility scope understands the project direction and the backlog is supported by product increments.
  • [Month 3] The software team, project teams within the responsibility area, external and internal stakeholders should come to the conclusion: “We no longer need to address the issue of supply assurance and maximizing value delivery in Projects A and B. The projects are profitable and show growth prospects. We can now focus on our responsibilities.”
  • [Month 3] The company employees should conclude: “The work of the Product Owner helps me achieve better results. Thank you for providing such a wonderful person.”

Role profile

Required

  • Experience as a Product Manager/Product Owner/Analyst.
  • Experience interacting with international clients.
  • Knowledge of Agile and Scrum methodologies, or a willingness to learn.
  • Conversational and written English (at a level sufficient to understand what is required, and convey what is needed).
  • Ability to formulate hypotheses supported by facts and analyze results.
  • Ability to “keep your eyes peeled" (competitor analysis and adjacent areas).
  • Practical familiarity with the OKR goal-setting approach.
  • Understanding of Servant Leadership principles and how they differ from authoritarian management.
  • Emotional intelligence.
  • Communication skills (ability to speak the interlocutor's language, engage in constructive dialogue, manage conflict, give and receive criticism).
  • Ability to conduct "difficult conversations" without losing patience and composure.
  • Certified in Agile techniques no lower than PSPO II, ICP-EPO, IIBA-CCBA, PMI-PBA
  • The courage to make decisions and take responsibility for them.
  • Respect for the team, the company, and the client.
  • Attention to detail.
  • Strive for team success.
  • Negotiation skills and the ability to build trusting relationships with clients.

Welcome

  • Knowledge of Evidence-based Management. It’s okay if there is no knowledge to speak of, as long as you are willing to learn. ·
  • Experience in the IT environment.
  • Practical familiarity with Kim Scott’s Radical Candor approach.
  • Practical familiarity with Kerry Patterson’s Crucial Accountability approach.
  • Understanding of Amy Edmondson's psychological safety model.
  • Knowledge of Management 3.0.
  • Would be a significant downside:
  • Adherence to Daniel H. Pink's Drive! model.
  • We are as anti-Pink as possible.
  • "Spoiled" corporate pseudo-Agile understanding of a servant leader as a mix of а secretary/entertainer/teacher of a preschool group/mollycoddler.
  • We do not need any of this; we will say "thank you, goodbye" immediately.
  • Our ideal leader is not a nanny but a good sergeant ("servant to the king, father to the soldiers"©).

Working Conditions:

  • Vacation/sick leave/holidays follow the American model.
  • Each employee has 15 days off per year, which can be used at their discretion.
    • 1 day off can be used at any time, more will have to be approved by the team.
    • Each year worked adds 1 additional day off per year.
  • Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
  • Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
  • Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
  • Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
  • Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.
Business Development Manager
WebKyte
🇱🇹 Lithuania
🚀 Management
✈️ Relocation
Jun 10, 2024

To reach more clients, we are looking for a business development manager to join our team.

You will:

  • Identify new business opportunities with clients and develop a plan to win new businesses
  • Build and maintain relationships with key decision-makers in the industry
  • Develop and implement sales strategies
  • Collaborate with cross-functional teams to deliver a high-quality product
  • Attend international conferences and events

What we expect:

  • 2+ years of experience in Business Development or a similar position
  • Proactive, friendly, and problem-solving mentality
  • Excellent communication skills with the ability to pick up on key client objectives and goals offering the perfect solutions
  • Fluency in English (at least C1) is a must
  • Hands-on experience in B2B SaaS sales would be an advantage

What we offer:

  • Relocation to Lithuania for the employee and their family
  • Competitive salary from 2600-3000 EUR (gross) / 1600-1800 EUR (net)
  • Startup environment where you can bring new ideas and realize your ambitions
  • Opportunity to have a real impact on the product, processes, and business in general
  • A chance to work with the biggest media companies and video-sharing platforms in the world
GR Project Manager APAC
Sumsub
🌎 World
🚀 Management
🏠 Remote
Jun 9, 2024

We are in search of a GR Project Manager to lead a variety of operational tasks within the region. This role entails engaging with different stakeholders, organizing tasks, and ensuring their completion. This position is instrumental in advancing our presence in the region and ensuring the efficient execution of projects to achieve our strategic objectives.

What You Will Be Doing:

  • Help to develop and implement business and operational strategies tailored to the APAC region in alignment with company goals.
  • Act as a liaison between the local team and the core operations team to ensure seamless communication and alignment of objectives.
  • Lead and oversee operational strategic projects in collaboration with cross-functional teams, such as Sales, Marketing, Analytics and Operations.
  • Establish and nurture relationships with local regulators and law enforcement agencies.
  • Monitor and analyze market trends and competitive landscape to inform decision-making and strategy development.
  • Provide support and guidance to the operations team in the execution of projects and initiatives.
  • Organize and prioritize tasks, setting clear, measurable objectives for team members and ensuring timely completion.
  • Implement process improvements to enhance operational efficiency and productivity.

About You:

  • Bachelor’s degree in Business Administration, Management, or a related field, with a Master’s degree preferred.
  • Minimum of 5 years in project management roles with a focus on business and operations, preferably in the APAC region.
  • Excellent communication, negotiation, and interpersonal skills.
  • Fluency in English; proficiency in other languages such as Mandarin or Cantonese is a plus.
  • Previous experience working with regulators and law enforcement agencies in the APAC region is desirable.
  • Strategic thinking and analytical skills, with the ability to translate insights into actionable plans.
  • Excellent organizational and time management skills, capable of effectively managing multiple priorities.
  • Proactive approach to problem-solving, with the ability to efficiently identify and resolve issues.
  • Proficiency in project management tools and software.

What We Offer:

  • Competitive compensation in compliance with your professional expertise.
  • Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
  • International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
  • Remote first company – work from anywhere in the world.
  • Paid vacation and sick leave.

If you are ready to take on this exciting challenge and contribute to our growth journey in the APAC region, please submit your application through our website. We look forward to welcoming you in our Growth and Development team!

Project Management Intern
Bynder
🇳🇱 Netherlands
🚀 Management
✈️ Relocation
Jun 8, 2024

Over the past year, we have expanded significantly across Europe and gained great traction. We have grown 350% year on year by offering the most user-friendly marketing software on the market, and to be honest we still do not feel like stopping.

Growth has given us a lot of possibilities to implement new and interesting customers as well. Therefore, we are looking for you, our new Project Managment Intern, who is interested in technology and software. You will work in Customer Onboarding who knows our software inside-out. The Onboarding department is one part of the larger Customer Success Organization which will allow you, besides the Onboarding department, to get a taste of Customer Success.

You will have a unique opportunity to learn about project management from our international teams and constantly take on new responsibilities. But that is not all, you will have a chance to create an everlasting impact in the development of Bynder by brainstorming and providing your thoughts and feedback on processes. So, don't wait and kick-start your international career in project management with us!

What you will do:

  • Learn how to use the Bynder Enterprise Cloud suite of modules
  • Build customer metadata structures based on data models provided by consultants
  • Implement marketing workflow processes using the Bynder workflow module
  • Assist with the creation of online articles in the Bynder Brand Guidelines module
  • Manage data imports of client assets through manipulation of content in Excel
  • Assist Customer Onboarding Managers with managing actual customer projects
  • Chance to lead your own customer project

Who you are:

  • Can start full time in August 2024
  • Fluent in English and Dutch, German or French.
  • You are available for a full-time internship for 6 months
  • You must be a student registered at a Dutch/European school/university for the full duration of the internship
  • You are based in Amsterdam
  • You have a can-do attitude, you are an open team player with strong communicative skills

What we offer:

  • Work experience on a global level
  • Paid internship
  • The chance to be part of a young and ambitious team
  • On-the-job training
  • Personal development
  • A broad scope of responsibilities
  • Apple gear
Project Manager
Quadcode
🌎 World
🚀 Management
🏠 Remote
Jun 6, 2024

We are seeking a highly skilled and experienced Project Manager to join our dynamic team at Quadcode. The ideal candidate will possess a strong technical background, a deep understanding of the product development process, and proven expertise in managing complex project programs. You will play a crucial role in driving projects to successful completion, working closely with cross-functional teams, business stakeholders, and technical leads. If you thrive in a fast-paced environment and have a passion for delivering high-quality products, we want to hear from you.

Tasks

  • Assist business stakeholders in formulating requirements for new features and preparing technical specifications for their development;
  • Determine the outputs and value of launching new functionality;
  • Interact with related teams, business stakeholders, technical leads, and managers during requirements gathering and project implementation phases;
  • Align priorities, assess project scope, and prepare project plans with development and related teams;
  • Maintain project documentation, including regular status reports on projects.

Requirements

  • At least 3 years of project management experience, including managing project programs;
  • Good understanding of the stages involved in the product development process;
  • Effective communication with the development team and engaging them in product creation and improvement;
  • Knowledge of business processes and project methodologies: Agile, Scrum, Kanban;
  • Proficiency in basic project management tools (requirements gathering, Gantt charts, backlog management, technical specifications, project documentation, result-oriented communications);
  • Skills in effective, simple, and clear communication.

We offer

  • Remote working model;
  • Competitive remuneration;
  • Professional courses: from Coursera to Harvard;
  • Friendly, enjoyable and positive environment.
Junior Project Manager
Sumsub
🌎 World
🚀 Management
🏠 Remote
Jun 5, 2024

We are now seeking an ambitious and skilled Junior Project Manager to join our Sales Department specially focused on the iGaming industry. This is an incredible opportunity for individuals looking to further their career in project management while contributing to significant sector advancements.

What You Will Be Doing:

  • Assist in implementing project strategies tailored to our iGaming industry clientele.
  • Work closely with stakeholders in the iGaming sector within Sumsub, manage and track tasks, timelines, and deliverables, and monitor progress.
  • Monitor the launch of new products for the iGaming industry: prepare instructions, verify the readiness of features, ensure feature availability for the members of the sales team, and ensure availability of the pricing and marketing materials.
  • Work with the sales team and collaborate with marketing and product teams to drive new features adoption and increase new sales
  • Collaborate with the legal department to negotiate licenses for iGaming operations in new countries.
  • Assist in preparing reports and collecting data and stats.

About You:

  • Passion for the iGaming industry with a desire to learn and grow within the sales department
  • Basic project management skills with a keen eye for detail
  • Exceptional communication abilities in both verbal and written forms
  • Ability to work in a fast-paced environment, managing multiple projects simultaneously
  • Proactive, team-oriented attitude with a hands-on approach to problem-solving
  • Fluency in English; knowledge of additional languages is a plus

What We Offer:

  • Competitive compensation in compliance with your professional expertise, and bonus program
  • Working with a product that matters. Our technology helps to protect millions of users and many online services worldwide.
  • International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
  • Remote first company – work from anywhere in the world
  • Paid vacation and sick leave
Technical Project Manager (Automotive)
WayRay
🇨🇭 Switzerland
🚀 Management
✈️ Relocation
May 30, 2024

To strengthen our R&D team in Zurich, we are looking for a project manager with a strong technical background and a hands-on attitude. The candidate will be responsible for the technical aspects of multiple R&D projects (proof of concept studies, component development, etc.) to develop the future generation augmented reality head-up display for the automotive market. The role reports directly to our CTO.

You will plan, create concepts and run these projects from the definition phase to market launch in close collaboration with diverse and interdisciplinary teams of internal and external research scientists and engineers. Your technical expertise and experience in the development of advanced optical systems for the automotive industry allow you to oversee all technical aspects of the projects and make significant contributions to the solutions of our technological challenges. In addition to technical management, you monitor costs and schedules, analyze and mitigate risks, and manage customer expectations.

Minimum qualifications

  • Higher degree in a technical field (Engineering, Optical Science, Physics, or a similar field).
  • 5+ years of experience as a project manager.
  • 2+ years of experience as an engineer/ scientist in the field of optics or photonics.
  • 2+ years experience in the automotive industry.
  • Experience in leading cross-functional and cross-culture teams.
  • Literacy with Agile project management (Scrum, Kanban or similar) and Atlassian products (Jira, Confluence, etc.).
  • Proven track record of achieving significant results as demonstrated by the successful completion of R&D projects or industrialized products.
  • Proficient in spoken and written English (level C1).

Preferred qualifications

  • Certified project manager (PMI or other project management training).
  • Good knowledge of the German language is a strong plus.
  • Knowledge of the Russian and Spanish languages is a plus.

Personal traits

  • You are an inspiring and motivating leader.
  • You use your hard & soft skills to ensure project delivery to specifications, time and costs.
  • You are a result-oriented, winning and entrepreneurial personality with organizational and communication skills.
  • You have an open-minded start-up spirit.
  • You adapt easily to new situations and are comfortable with changing priorities.

What we offer

  • A highly dynamic work environment in an international setting with the opportunity to grow.
  • Challenging projects and innovative technologies that are state-of-the-art and beyond.
  • Competitive salary and stock option plan.
  • Opportunity to work with flexible schedule.
  • Office location is Zurich, Switzerland.
  • Relocation support.
Head of Product Design
inDrive
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
May 26, 2024

We are looking for Head of Product Design to join our team!

Responsibilities

  • Leading Design Strategy: Develop and articulate a clear design vision and strategy aligned with the company's overall goals and objectives.
  • Product Design Oversight: Oversee the end-to-end design process, from concept to execution, ensuring that design solutions meet user needs, business requirements, and technical constraints.
  • User Research and Insights: Conduct or oversee user research activities, including user interviews, usability testing, and data analysis, to gather insights and validate design decisions.
  • Performance Measurement and Optimization: Define and track key design metrics and KPIs to assess the effectiveness of design efforts and identify opportunities for optimization and improvement.
  • Industry Trends and Innovation: Stay updated on industry trends, best practices, and emerging technologies in design and user experience to drive innovation and maintain a competitive edge.
  • Regulatory Compliance: Ensure that design solutions comply with relevant regulations and legal requirements in the ride-hailing industry, such as data privacy and security standards.

Qualifications

  • Overall, a successful Head of Product Design for a ride-hailing company should possess a blend of design expertise, leadership skills, strategic thinking, and industry knowledge to drive the creation of compelling and user-friendly experiences that meet both user needs and business objectives.
  • A deep understanding of user-centered design principles, interaction design, information architecture, and visual design. They should be able to create intuitive and engaging user experiences across multiple platforms (web, mobile apps, etc.).
  • Experience conducting user research, usability testing, and gathering feedback to inform design decisions and iterate on product designs based on user needs and behaviors.
  • While not always required, a basic understanding of front-end development technologies and constraints can be beneficial for effective collaboration with engineering teams and implementation of designs.
  • Familiarity with the ride-hailing industry, including trends, competitive landscape, and regulatory considerations, can help inform design decisions and identify opportunities for innovation.

Conditions & Benefits

  • Relocation to company offices in Kazakhstan or Cyprus;
  • Unlimited opportunities for professional and career growth, regular external and internal training from our partners;
  • Partially or fully paid additional training courses, English classes with a teacher in the office;
  • Personal growth programs in which we set goals and move towards them together;
  • Become part of an international team of professionals and just good people who together create one of the coolest success stories in the global IT industry.
Director of Product (Browser Essentials)
Mozilla Corporation
🌎 World
🚀 Management
🏠 Remote
May 23, 2024

Firefox is used by hundreds of millions worldwide and the Director of Product, Browser Essentials is a critical role in the product management team. The role will lead a team of PMs and managers, and be responsible for the product strategy, vision, and execution of our investments in creating a world class core browsing experience that exceeds user expectations, and is modern, stable, and performant. In the role, you’ll combine product excellence, strong technical skills, and strong leadership skills.

What you'll do:

  • Own and define the vision, strategy, and roadmap for all browser essentials, including the core user experience, performance, reliability, stability, webcompat, security, privacy, and accessibility
  • Define the product strategy for our Gecko platform, as an independent browser engine
  • Drive delivery of the browser essentials and platform roadmaps
  • Partner closely with UX, research, engineering, and marketing teams
  • Synthesize market changes and the technology/people/skills investments needed to deliver great experiences
  • Help identify new investment areas and product opportunities
  • Hire and develop a world-class product team

What you'll bring:

  • 10+ years of product management experience, including impactful leadership roles on major products
  • 5+ years of direct PM management experience
  • 2+ years of experience managing other managers
  • Strong product sense and understanding of users problems
  • Experience working on a technical platform product
  • Skill and experience driving partner engagements and discussions
  • Drive independently at high velocity towards an aligned strategy
  • Excellent written and verbal communications skills

Don’t tick all of the boxes but think you’d be a great fit? Apply, we’d love to hear from you!

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. (varies by country)
Technical Product Manager
Wallarm
🌎 World
🚀 Management
🏠 Remote
May 21, 2024

As a Technical Product Manager, you will be responsible for developing the Wallarm products from an applied information security point of view.

In this role you will:

  • Develop and maintain a detailed requirements backlog and a roadmap supported by market analysis and competitive positioning
  • Work with product managers to align the technical execution of features with the product strategy.
  • Launch products and onboard customers to deliver and measure the actual value of features
  • Take an active role in defining the future of Wallarm products, and suggest new innovative features that can become competitive advantages
  • Work closely with customers to ensure that delivered features meaningfully solve customer problems
  • Collect and analyze attack/threat reports covering new threats, vulnerabilities, products, and research
  • Facilitate communication and work collaboratively throughout the development process between various internal teams, including engineering, marketing, sales, customer support, and executives
  • Take part in the review, quality control, and technical design of the current and further threat detection and prevention mechanisms.
  • Organization of the process of analyzing actual WAB/API threats; on-time product technical reaction
  • Organization and leading the complex security research

In this role you’ll need:

  • Proven technical background in the security domain or DevOps/Cloud Native/Software Engineering experience;
  • Understanding of various protocols and attacks on them (JWT, GraphQL, WebSockets, etc.);
  • Knowledge of TCP, and UDP protocols, how each of them works, and what it is used for;
  • Able to decompose technically complex tasks, formulate appropriate subtasks;
  • Monitor adherence to established policies and processes;
  • Experience working with developers to create and execute software requirements;
  • Experience working with customers to understand their problems and design solutions;
  • The ability to communicate effectively with information security practitioners at both a technical and conceptual level;
  • Proficient in English.

Nice to have:

  • Deep knowledge of all types of attacks on APIs (CWE, OWASP Top 10, OWASP API Top 10);
  • Knowledge of what Kubernetes/helm is, an in-depth understanding of working with it and its necessity, ability to perform basic operations;
  • Experience in web/api application audits;
  • Participation in bug bounty (profile on https://www.hackerone.com/);
  • IS certifications (OSCP, OSWE, etc.);
  • Experience in Linux administration;
  • Professional publications and/or speaker experience at specialized conferences;
  • Proficiency in one of the programming languages ​​(ruby/python/go);
  • Product Management experience.

What we offer:

  • Ability to work on a product that makes the Internet safer
  • Completely remote work and flexible working hours
  • Competitive salary and bonuses
  • Paid days off
  • Medical insurance
  • Working equipment
  • Professional development and career growth
Product Owner
Nexters
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
May 19, 2024

We are looking for a Product Owner/Feature Owner for our flagship project – the mobile RPG battler Hero Wars Alliance! You will be working in the most creative team of the project. If you love generating ideas, coming up with new concepts, and brainstorming, then this is the place for you!

What you’ll be doing

  • Generating ideas from various sources, including audience analysis, feedback, market knowledge, and any other methods, and effectively communicating your ideas to the team
  • Participating in the discovery process – coming up with features for specific goals with clear criteria, metrics, etc.
  • Supporting your features until release, providing feedback on the work done to ensure the desired outcome
  • Formulating conclusions after releases (summing up, gathering analytics data, troubleshooting, etc.)

We hope that you have

  • A background in game design, product ownership, or production
  • Skills in idea generation and concept writing
  • The ability to decompose games into components and identify causal relationships
  • Skills in working with metrics and analytics
  • The ability to proactively solve problems related to your feature
  • Understanding of monetization and the ability to create monetization potential
  • The ability to receive feedback.

What we offer

  • HealthcareMedical care program (including dental service) or medical care compensation are available for you wherever you wish to work. The medical care program (basic package) is also available for your family members if you choose to work from our official locations – Cyprus, Armenia, and Kazakhstan.
  • Work, life, and balanceWe offer a fair amount of paid vacation days and sick leave. You can work at one of our comfortable offices in official locations or from home.
  • SportsYou can choose various sports activities like yoga, football, and volleyball in our official locations.
  • Relocation supportA relocation package is available for you if you decide to join us in one of our official locations.
  • Skills improvementLet's learn languages: you can visit online English language courses. Greek and Armenian language lessons are available for everyone who works in Cyprus or Armenia. Our company encourages people of Nexters to take part in game jams, hackathons, and relevant conferences and meetups as expert speakers.
  • EventsOur events are legendary – ask anyone who already works at Nexters. There are strategic sessions, workshops, parties, contests, and other activities every year.
  • Community & ESGWe are proud of our local communities and support employees’ social initiatives. Dream big, act big: Nexters contribute to gaming’s positive impact on the world, hold a sustainability strategy, and take part in charity projects all over the world.

Work format

In one of the company's offices in Cyprus, Armenia and Kazakhstan or remotely.

Business Development Representative
Improvado
🌎 World
🚀 Management
🏠 Remote
May 19, 2024

We are looking for driven outbound Business Development Representatives (BDRs) to join our dynamic Sales & Marketing team. As an outbound BDR, you will play a crucial role in driving our company's growth by identifying and qualifying potential customers.

Responsibilities

  • Conduct outbound prospecting to generate new leads and opportunities.
  • Qualify leads through effective communication and needs assessment.
  • Educate potential customers about Improvado's solutions and value proposition.
  • Schedule and coordinate product demos for Account Executives.
  • Collaborate with the sales team to strategize and optimize outreach efforts.
  • Maintain accurate records of lead interactions and activities in our CRM.

Qualifications

  • Proven track record as a top producer with an affinity for learning the art and science behind SaaS sales.
  • Experience in a quota-based role speaking to prospects over the phone/web.
  • Excellent communication skills and an ability to initiate sales cycles with senior executives.
  • High EQ and natural curiosity.
  • High levels of energy, passion, humor, and enthusiasm.
  • Exceptional organizational skills.
  • Familiarity with Google Apps and Salesforce.
  • Prior startup experience is preferred.

What we offer

  • Remote-first environment
  • Competitive compensation
  • Stock options
  • Medical, and dental benefits
  • 401K plan
  • Unlimited PTO
  • Paid holidays
  • Professional development reimbursement
Junior Project Manager
Canonical
🌎 World
🚀 Management
🏠 Remote
May 18, 2024

The successful Junior Project Manager will have solid academic achievement in science, software engineering and/or information technology field, excellent written and verbal communications skills in English and a solution oriented mindset. You will be able to "make things happen" with a professional approach and effective negotiation techniques. You have demonstrated leadership skills in your school or university life.

  • Exceptional academic track record from both high school and university
  • Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
  • Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
  • Track record of going above-and-beyond expectations to achieve outstanding results
  • Passion for technology evidenced by personal projects and initiatives
  • The work ethic and confidence to shine alongside motivated colleagues
  • Professional written and spoken English with excellent presentation skills
  • Excellent interpersonal skills, curiosity, flexibility, and accountability
  • Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
  • Thoughtfulness and self-motivation
  • Result-oriented, with a personal drive to meet commitments
  • Ability to travel internationally twice a year, for company events up to two weeks long

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events
Head of VIP Support
Alpha Affiliates
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
May 15, 2024

Responsibilities

  • Be in charge of organization, management and control function for VIP customers service department, supporting marketing campaigns, conduct customer retention out-bound reach-outs, upsells in addition to inbound customer service enquiries.
  • Recruit, mentor, develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
  • Collaborating with Risk and Fraud as well as Payments teams, ensure AML and KYC procedures are followed at all times.
  • Continuously improve VIP customers service experience, create engagement with customers and facilitate organic growth.
  • Control resources and utilize assets to achieve qualitative and quantitative targets.
  • Develop processes, knowledge base, service procedures, policies and standards.
  • Keep accurate records and document workflow.
  • Keep ahead of industry’s developments and apply best practices to areas of improvement.

Requirements

  • 3+ years of experience managing an international and multinational, geographically dispersed team remotely.
  • Proven working experience as a customer service manager in similar role and applicable gaming or gambling, high risk industries.
  • Ability to take the lead in making improvements and resolving issues.
  • Ability to develop and maintain digital systems to track service records across multiple software suites.
  • Awareness of industry’s latest technology trends and applications.
  • Ability to be customer-oriented in managing communications and issues.
  • Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
  • Strong English and Russian verbal and written communication skills.

Conditions

  • Comfortable office in Limassol, Cyprus.
  • Relocation assistance for those ready to embark on a new adventure.
  • Competitive compensation package ensures your hard work is rewarded.
  • Join a friendly and professional team committed to excellence.
  • Enjoy a shortened working day for improved work-life balance.
  • Benefit from 21 working days of vacation to rejuvenate and recharge.
Head of Retention
Alpha Affiliates
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
May 15, 2024

Responsibilities

  • Develop and execute innovative retention strategies to increase player loyalty and reduce churn.
  • Analyze customer behavior data to identify trends, make informed decisions, and improve retention rates.
  • Collaborate with the marketing team to coordinate retention-focused campaigns, including email marketing, promotions, and VIP management.
  • Manage and optimize the lifecycle of players through targeted communications, offers, and rewards.
  • Work closely with the customer service team to ensure a seamless and positive customer experience.
  • Prepare regular reports on the effectiveness of retention initiatives and make data-driven recommendations for improvement.
  • Stay up-to-date with industry trends and competitor activities to ensure our retention strategies remain cutting-edge

Requirements

  • Minimum of 3 years of experience in a retention role within the iGaming or online entertainment industry.
  • Strong analytical skills and experience with CRM systems and data analysis tools.
  • Excellent communication and interpersonal skills to effectively lead a team and collaborate across departments.
  • Proven track record of developing and implementing successful retention programs.
  • Creative thinker with the ability to devise innovative strategies.
  • Strong English and Russian verbal and written communication skills.

Conditions

  • Comfortable office in Limassol, Cyprus.
  • Relocation assistance for those ready to embark on a new adventure.
  • Competitive compensation package ensures your hard work is rewarded.
  • Join a friendly and professional team committed to excellence.
  • Enjoy a shortened working day for improved work-life balance.
  • Benefit from 21 working days of vacation to rejuvenate and recharge.
Senior Product Manager
Qualified
🇨🇦 Canada
🚀 Management
🏠 Remote
May 14, 2024

As a platform PM, your main responsibility will be to build components that will broadly facilitate new product development efforts. You’ll also invest in novel capabilities to open up new product opportunities.

At the heart of the platform is a sophisticated data layer, crafted to map out each buyer's individual journey in order to garner valuable insights and fuel intelligent automation, ensuring that every engagement is personalized and effective. Evolving this key aspect of the Qualified platform will be your focus. You’ll build new data-driven capabilities that will help power all of our products, as well as customer-facing features that will surface powerful and actionable insights to our users.

In the complex and dynamic realm of B2B pipeline generation, leveraging data intelligently and effectively is crucial for go-to-market teams. Your expertise and contributions will have a profound impact on the success of our product and, ultimately, our customers.

Key Responsibilities

  • Lead the development and execution of our data strategy, ensuring it aligns with the overall product vision
  • Collaborate with engineering, design and other PMs to define and implement data capabilities to support product innovation
  • Drive the integration of new data sources and the refinement of existing datasets to help enhance product functionality
  • Develop and monitor KPIs to measure the effectiveness of data initiatives
  • Stay abreast of industry trends and emerging technologies in data management and analytics, and recommend innovative solutions to maintain our competitive edge

Qualifications

  • Bachelors or masters degree in computer science, data science or a related field
  • 5+ years experience with a minimum of 2+ years experience in product management
  • Strong understanding of data infrastructure, database technologies, and data analysis techniques
  • Proven track record in managing and delivering complex data projects
  • Strong communication and leadership skills, with the ability to work cross-functionally and influence stakeholders at all levels
  • Experience with Agile/Scrum methodologies
Senior Product Manager
Owner
🌎 World
🚀 Management
🏠 Remote
May 11, 2024

We are looking for a Product Manager who will drive this restaurant experience in tandem with our exceptional engineering and design teams.

Your north star is finding opportunities that scale the restaurant owner while also scaling the Owner.com business

This role will be directly responsible for the onboarding, kitchen tablet, and the restaurant experience dashboard used by Owner.com’s customers, and will be asked to make these experiences effortless while delivering value for the customer, and accelerating the growth of Owner.com.

Qualifications:

  • A passion for helping restaurants or small businesses thrive in an increasingly corporate world
  • 3+ years in customer-facing roles where you were responsible for identifying key opportunities for the business, launching a solution to market, and measuring its impact
  • Demonstrated ability to build and prioritize a roadmap with cross-functional input while considering requirements from the business, product strategy, customer needs, and partner team needs
  • Demonstrated ability to work with engineering and design teams to bring products from idea to launch
  • Experience with customer development - especially in small, brick-and-mortar businesses
  • Comfortable with, or willing to learn, how to collect quantitative data from our analytics tools to gain insights and measure results
  • Demonstrated ability to write product specifications or clear, concise business documents that drive cross-functional alignment

The impact you will have

  • Translating pain-points into solutions for our customers
  • Improving inefficiencies in existing workflows
  • Building customer-driven roadmaps built on detailed customer journeys
  • Identifying and serving each customer persona

Pay and benefits

  • The estimated base salary range for this role is $160,000 - 190,000, plus a generous pre-IPO equity package
  • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!
Senior Partner Manager
GitKraken
🇺🇸 USA
🚀 Management
🏠 Remote
May 11, 2024

GitKraken is a leading Atlassian partner and has been recognized as a Platinum Marketplace Partner, with several offerings through the Atlassian Marketplace. The marquee offering Git Integration for Jira, is regularly selected by Atlassian as a “Staff Pick” and a category leader within tools to integrate Jira with Git providers.

Reporting to the Chief Growth Officer, the Senior Partner Manager will be responsible for building, managing, and expanding our relationships with Atlassian’s Solution Partners. The ideal candidate will have at least five years of experience in developing and driving sales through Atlassian’s solution partners and a strong understanding of Atlassian's suite of products and programs.

We are committed to having an inclusive and authentic work environment where unique perspectives, skills, and backgrounds are celebrated. We work hard to foster diversity in our workplace and encourage people from all backgrounds to apply. Even if you don't meet 100% of the requirements, don't let self-filtering and imposter syndrome get in the way of a great fit. We would love to hear from you!

What you’ll bring:

  • 5+ years of experience in partner management roles with a proven track record of success
  • Strong knowledge of Atlassian's product suite and solution partner ecosystem
  • Familiarity with dev tool makers, such as GitHub, GitLab, Microsoft, Docker
  • Experience with Dev and DevOps technologies
  • Demonstrated experience developing and executing strategies with partners
  • Excellent relationship-building and interpersonal skills
  • Strong problem-solving skills and willingness to think outside the box to find creative solutions

What you'll do:

  • Develop and execute strategic plans to recruit Atlassian's Solution Partners
  • Build and maintain strong, long-lasting relationships with Atlassian Solution Partners
  • Develop and maintain a deep understanding of the partners’ business and goals
  • Build joint go-to-market plans with a select group of Atlassian’s Partners
  • Orchestrate execution of partner marketing campaigns with the objective to drive demand for the partner
  • Provide thought leadership and strategic insights to partners
  • Drive partner field activities such as joint sales calls, proposal and offer development

Bonus Points:

  • Past experience either within Atlassian’s Solution Partner ecosystem, an Atlasssian Marketplace partner or at a partner-facing role within Atlassian

How you’ll be rewarded:

  • Excellence — Competitive compensation with annual performance-based pay increases
  • Trust — Flexible Paid-Time-Off Policy (behaves like Unlimited PTO)
  • Travel — Company paid domestic trip after your 1-year anniversary & an international trip every 5 years
  • Balance — Paid company holidays with flexibility for additional holidays
  • Equipment — Top-of-line technology to maximize your productivity
  • Parent life — Generous paid parental leave
  • Health —  Health, dental, and vision insurance with competitive employer cost-sharing
  • Culture — Great Place to Work Certified
  • Headquarters — Modern, high-tech offices designed to maximize productivity in a hybrid environment
  • Growth — Paid career and personal development, audiobooks, and mentorship
  • Future — 401(k) retirement plan plus company matching

Location:

GitKraken is headquartered in Scottsdale, Arizona and while we would like to have candidates be local to the Scottsdale office, we understand that talent and drive are much more important than location. We will consider strong candidates from anywhere in the US who apply for this role.

VIP Manager
DestinyX
🌎 World
🚀 Management
🏠 Remote
May 10, 2024

We are currently seeking a VIP Manager for a Crypto Casino and Sportsbook. This role offers the unique opportunity to build and manage our VIP function while directly interacting with our key players. This position is perfect for those who are passionate about customer service and the crypto industry, and are looking for a hands-on role with significant growth potential.

Responsibilities

  • Develop and manage the VIP management function.
  • Build and maintain strong relationships with VIP customers, acting as their primary point of contact and addressing any issues or concerns promptly and effectively.
  • Work closely with the team to ensure player satisfaction.
  • Create personalised VIP experiences and rewards to increase player engagement and loyalty.
  • Monitor VIP player activity and spending patterns to identify opportunities for upselling and cross-selling.
  • Identify opportunities to improve the VIP experience.
  • Stay up-to-date with industry trends and best practices in VIP management to ensure our program remains competitive and innovative.

Requirements

  • VIP Management: Build and maintain relationships with high-value customers (VIPs) by providing personalized service, addressing their needs and concerns, and ensuring their overall satisfaction with the casino experience.
  • Operations: Manage and oversee all VIP customer service operations.
  • Monitoring: Monitor VIP player activity, including their gaming habits, preferences, and spending patterns, to identify opportunities for upselling, cross-selling, and personalised offers.
  • Resolve Issues: Act as a point of contact for VIP players to address any issues, disputes, or concerns they may have, and work to resolve them promptly and satisfactorily to maintain high levels of customer satisfaction and loyalty.
  • Analysis: Monitor gaming trends and customer feedback to continuously improve the VIP experience.
  • Foster a culture of excellence and service within the VIP management department.

Additional information

  • This is a full-time position with competitive salary and benefits.
Product Manager
Metabase
🌎 World
🚀 Management
🏠 Remote
May 7, 2024

Even if you don’t meet 100% of the qualifications below, please still consider applying. We believe in a holistic approach when evaluating talent for our team.

Responsibilities

  • Develop deep knowledge and empathy for users needs in the areas they tackle. This involves reviewing existing issues, tickets, docs, engaging in lots of interviews and evaluating quantitative data.
  • Understand the underlying mechanics of the product at a technical level. You don’t need to read/write code, but need to have the curiosity and ability to over time understand how things work and develop instincts for what’s easy/hard.
  • Develop strategies for solving clusters of users needs in thoughtful ways, ultimately delivering product docs which frame needs in actionable ways for designers and engineers. This is really important.
  • Steward projects forward, helping keep focus, momentum, and continuously re-evaluating scope, with flexibility and appreciation for technical constraints and UX considerations.
  • Follow-up on the outcomes of projects you ship, quantitatively and qualitatively.
  • Collaborate with the rest of the team, consistently seeking and providing feedback, as well as pitching ideas for how to advance the product.
  • Responsibilities don’t include: managing people, herding cats, writing code, making mocks.

About you

  • A thorough thinker, able to be both diligent with details but systematic to see the big picture.
  • Appreciative of clean but powerful user experiences (and the hard work they require).
  • Able to keep a vision in mind, but break the path to it into small, doable, valuable steps.
  • Bearer of strong product sense and good taste. Yes, I said it: good taste. To make a product users can love, it has to be lovable in the first place, and that requires knowing what not only solves a problem but is pleasant to use.
  • Excited to work asynchronously in a global team, and with the written communication chops to do it effectively.
  • More interested in the Product than the Management part of Product Management.
  • While our team is globally distributed, this role involves enough synchronous interactions with team members in the US West Coast. So don't accept applicants farther East than UTC+3. This restriction doesn't necessarily apply to other roles at Metabase, but is non-negotiable for PMs.

Skills and experience

  • Must have enough of a technical background. Preference is from data analysis, data engineering, or software engineering with experience with databases. PMing these things for a long while can also work. We're not set up to have people learn the basics of data stacks on the job and screen for it early in the process.
  • At least 4 years of experience in a product management role, making software in-house, having been through a few cycles of discovery, execution and iteration. We’re not yet set up to simultaneously train a junior PM and onboard them to the complexities of Metabase. In terms of responsibilities and the level of autonomy we expect from our PMs, this is a mid-to-senior PM role, and IC PMs on our team previously held GPM, Director and VP titles.
  • Depending on the role you're for which you're a good match, experience working on a platform team and thinking through APIs may be needed, but we'll get there later.
  • Driven and able to help others continuously deliver work through influence, not authority.
  • Skills you don't need: up-to-date coding skills, customer management, horse whispering.
Senior Product Manager
Formstack
🌎 World
🚀 Management
🏠 Remote
May 4, 2024

As the Senior Product Manager for Formstack Forms for Salesforce, we seek an individual with a deep understanding of the Salesforce ecosystem and a proven track record in delivering successful SaaS B2B products. In this role, you will lead the strategic direction and development of our native Forms product within Salesforce, fostering autonomy, ownership, collaboration, and ongoing learning within the team. Responsibilities include defining the product vision and strategy, conducting continuous discovery to understand evolving customer needs, collaborating cross-functionally, prioritizing feature enhancements, and driving product adoption within the Salesforce community. Your leadership will empower the team to make autonomous decisions and deliver value through ongoing discovery and iteration. We seek a candidate who actively practices the principles of empowered product teams and continuous discovery, driving innovation and delivering successful products that meet customer needs.

How You Will Succeed

  • Take ownership of your product and contribute to a holistic product vision, aligning with Formstack’s vision.
  • Identify initiatives that contribute to our business and strategic objectives by communicating strong hypotheses, business and product outcomes.
  • Collaborate closely with our Partnerships team across all activities and decision-making.
  • Create and consistently update dashboards and documentation to track success measures of your product area’s activation, key feature adoption, and individual initiative success.
  • Conduct weekly discovery activities alongside Product Design and Engineering to identify opportunities and pain points, including customer interviews, competitive reviews, and internal process optimizations.
  • Evaluate value, feasibility, usability, and viability risks for all opportunities, working closely with colleagues to mitigate them.
  • Maintain a demonstrated understanding of competitive solutions in the market related to the product area.
  • Identify main personas to support decision-making on all aspects of product through effective use of segmentation that aligns and influences our positioning.
  • Maintain a list of representative customers, partners, and other user stakeholders for feedback.
  • Collaborate with your Product Design and Engineering colleagues to prioritize ruthlessly the roadmap and backlog, ensuring clear outcomes and success criteria for all deliverables.
  • Demonstrably increase the pace of value delivery to customers while being mindful of undesired and probable impact on quality and security.
  • Monitor product quality on a daily or weekly basis through effective use of automated dashboards.
  • Drive vulnerability remediation efforts and support the implementation of trust frameworks like SOC2 in the product area. Contribute to the 2025 strategy on which Trust frameworks to pursue next as it relates to your product area.
  • Lead execution and/or strategy of pricing & packaging decisions in the product area.
  • Effectively manage product lifecycle through sunsets, pricing, and other approaches in the best interests of the business.
  • Support your teams as needed, including process improvements, guidance, and escalations.
  • Maintain awareness of the product roadmap across all teams while being mindful of dependencies.
  • Drive alignment and gather feedback from cross-department stakeholders continuously.
  • Partner with Product Marketing Manager and other GTM stakeholders on Positioning, Messaging, Strategy, Communication, and Launches.
  • Advocate for the Product team within the organization, helping to develop and maintain team processes and gathering feedback.
  • Communicate and evangelize with colleagues, customers, and partners regularly and independently with respect to your initiatives, impact, and team.

What We Are Looking For

  • Bachelor's degree in Technology or related field preferred.
  • Minimum of 5 years of experience in SaaS Product Management.
  • Proficiency in Salesforce ecosystem products and go-to-market approaches.
  • Demonstrated track record of successful product management, supported by clear numerical evidence of outcomes.
  • Exceptional written and verbal communication skills, with the ability to deliver compelling presentations and documentation consistently and rapidly.
  • Strong organizational skills, including prioritization, follow-up, and meticulous attention to detail, coupled with an owner mentality.
  • Hands-on experience with empowered product teams and a continuous discovery approach to product management.
  • Commercial acumen to develop effective business cases.
  • Extensive experience in Go-To-Market strategies, collaborating with Product Marketing, Sales, and Partnerships.
  • Expertise in identifying insights and crafting Pricing & Packaging strategies.
  • Proven ability to manage the entire product lifecycle.
  • Knowledge of modern best practices in internal processes and tooling across Marketing, Customer Experience, Sales, and Engineering.
  • High-level interpersonal skills with an emphasis on leading with empathy and establishing constructive boundaries.
  • Must be fluent in written and spoken English

Bonus Points

  • Previous involvement in building and overseeing ecosystem products (e.g., EHR systems, Student Information Systems, CRMs).
  • Previous involvement in building and overseeing native products within the Salesforce ecosystem; Salesforce certifications are advantageous.
  • Demonstrated success in introducing new products to market.
  • Familiarity with compliance frameworks such as HIPAA, SOC2, FedRAMP, among others.
  • Proficiency in Formstack product functionality.
  • Experience with document management systems, e-signature solutions, and/or form-building platforms.

What Formstack Offers for Full-Time Employees in the US and Canada:

  • Competitive health plans, Dental, Vision, Disability, and Life Insurance Benefits for US and Canadian full-time employees.
  • Monthly Health & Wellness and Technology stipends
  • Flexible PTO for all employees.
  • 401k & Roth w/ safe harbor match (the US and Canada)
  • The most up-to-date technology, including company-issued Macs, the latest software, and other tools needed to excel at your job
  • Extended learning opportunities
Product Owner
Xsolla
🇪🇺 Europe
🚀 Management
🏠 Remote & ✈️ Relocation
May 2, 2024

Responsibilities:

  • Identify the needs of new users and work with current users of the product
  • Track the development of the market and offer options for product development
  • Form and maintain a product development roadmap
  • Keep up to date and prioritize tasks in the product backlog
  • Communicate the product development strategy to the team
  • Be part of a product development team and participate in building a product culture
  • Identify and minimize product development risks, discuss risks with the team and Stakeholders
  • Initialize and directly participate in interviews with the target audience.
  • Work on product metrics improvement.
  • Data-driven/experiment-driven backlog management experience.

Team Management:

  • Create a team from scratch (onboarding, retaining).
  • Support the professional growth of employees through the accumulation of knowledge and experience.
  • Work with the strengths and weaknesses of team members.
  • Build a culture of collective responsibility for commitments.

Requirements

  • Experience as a Product Owner / Product Manager/Game Producer 5+ years.
  • 5+ years experience  in the video game development industry.
  • Excellent understanding of the management and approach to monetization in mobile games.
  • Excellent understanding of how LiveOps in mobile games works.
  • Knowledge of various marketing approaches and distribution channels to attract and retain users.
  • Experience in developing strategies to maximize mobile gaming revenue, including pricing, in-app purchase promotions, and advertising integration.
  • Experience of interaction with Business Development specialists.
  • Product presale experience.
  • Pitching experience.
  • Significant experience in developing financial models.
  • Stakeholder management experience.
  • Experience with product marketing
  • Leadership and ability to lead a team
  • Upper-intermediate level of English or higher
  • Understand and apply agile product management methodologies like Scrum and Agile
  • Ability to work and be flexible in a fast pace environment

These would be a huge plus:

  • Experience of work with mobile platforms regulations.
  • You are well versed in the game peculiarities of the markets of various regions (USA, Asia, Europe).
  • Worked in Game Producer position.
  • Experience in E-commerce.
  • Understanding of ethics regarding monetization and advertising in games, including issues of addiction and manipulation.
  • Experience of work with Salesforce.

At Xsolla, we are passionate about providing a conducive environment for our team to thrive personally and professionally. Our Benefits Program caters to the physical, mental, and emotional well-being of our full-time employees.

Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and 28 paid holidays each year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.

Technical Account Manager
Retool
🌎 World
🚀 Management
🏠 Remote
May 2, 2024

Over the past year, our business has been expanding at breakneck speed and we’ve been taking on more, and larger, customers. We’re looking to grow our post-sales team to partner closely with our strategic customers and help onboard them to the Retool platform. The ideal candidate for this role should be able to think about the growth strategy of an account and work with our customers through the technical details of deploying Retool at scale. You'll love this role if you have strong commercial instincts and enjoy engineering.

What you'll do:

Technical Account Managers at Retool are pivotal in ensuring the technical success of our most strategic accounts. With a deep understanding of our product and a passion for problem-solving, TAMs work closely with our customers to ensure they get the most out of Retool. From onboarding to identifying new use cases, teaching best practices, and addressing technical challenges, TAMs are the go-to technical experts for our customers.

Who you'll work with:

As a TAM, you'll collaborate with a dedicated account team, including account executives, professional services, sales engineers, and support engineers. Together, you'll work to ensure that customers are healthy and receiving value from their investment in Retool.

What you'll do:

  • Serve as the primary technical liaison for assigned key accounts and ensure they grow their usage of Retool and its impact on their business.
  • Establish regular touchpoints to review customer usage, health, and expansion opportunities.
  • Advocate for the needs of our customers within Retool, ensuring their feedback shapes our product evolution.
  • Present technical content, such as sample apps, demos, and our product roadmap to diverse audiences, from engineers to C-suite executives.
  • Organize hackathons and workshops to build developer mindshare and drive adoption at our accounts.
  • Address technical challenges in Retool by providing solutions directly or coordinating with our product engineering teams.
  • Identify and address barriers hindering customers from fully adopting Retool, using a mix of content, education, and training.
  • Continuously evolve and improve customer engagement by contributing to our post-sales processes and resources.
  • Contribute to the growth and development of the TAM team by participating in the hiring process.

The skillset you'll bring:

  • 2+ years in a technical customer-facing role like Solutions Architect, Customer Success Engineer, or Implementation Consultant.
  • Ability to navigate and solve open-ended technical challenges in dynamic environments.
  • Proven capability to address technical concerns and provide solutions in real-time customer discussions.
  • Experience building applications with SQL, Javascript, and APIs.
  • Familiarity with both front-end and back-end development concepts.
  • Exceptional written and verbal communication skills.
  • Spanish or French speaking is a plus.

For candidates based in the United States, the annual base salary range is listed below. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Project Manager (Marketing Integrations)
Emerging Travel Group
🌎 World
🚀 Management
🏠 Remote
Apr 30, 2024

We are looking for a Project Manager for our Marketing Department to work on development of web projects.

Job Responsibilities

  • leading projects to launch new functionality from start to finish;
  • establishing and building processes for project launches;
  • analyzing the results of project launches;
  • collecting and developing business requirements, drawing up project documentation, assigning tasks to your development team, other teams, and external contractors;
  • active communication with related teams and stakeholders - bringing information to customers about changes in the project, implementation features, deadlines;
  • organization and participation in the main processes of the development team (evaluation, planning, grooming, retro, etc.);
  • preparing and conducting demos;
  • monitoring the fulfillment of deadlines by external contractors.

Key Qualifications

  • 3+ years of experience in project management;
  • experience in launching web projects;
  • an ability to operate with data: writing SQL queries, basic understanding of data architecture, DBMS;
  • understanding of client-server interaction, API;
  • understanding the structure of web applications;
  • understanding the life cycle of IT projects;
  • data-driven approach to decision making;
  • experience working with external contractors and experience with Bloomreach (Exponea) will be an advantage.

We Offer You

  • remote work;
  • a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
  • interesting and ambitious tasks that will take you to the next professional level;
  • learning: seminars, trainings and conferences. If you want to participate in a conference,we will help to organize it;
  • private health insurance;
  • team-building activities: movie nights, quizzes, thematic parties, annual trips to the countryside, football and volleyball matches;
  • corporate discounts on hotels and other services;
  • a young and active team of super specialists.
Product Manager
Fibery
🌎 World
🚀 Management
🏠 Remote
Apr 29, 2024

Admittedly, this is a weird job posting. We need a PM who doesn’t necessarily work as a PM. Here’s the pitch:

Our content machine has been growing organically at a decent pace. We write about stuff like prioritization, roadmapping, feedback management - all that jazz.

What we dearly miss is a PM Who Writes.

We are looking for a seasoned product manager with a repulsive need to write (and share) their revolutionary, edgy, and snarky thoughts on any topic related to product management. On our blog, mostly.

What will you do?

  • Write 4-6 in-depth, bottom-of-the-funnel articles each month.
  • Take responsibility for our “PM’s Hot Take” section in each article (= write around 20-30 paragraphs each month).
  • You do you. Bring a unique voice rather than blend with our existing brand.
  • Work closely with our content manager and SEO specialist to find the right topics for our PM community.

Are you a good fit?

Ideally, yes. Otherwise, here’s a laundry list to reduce/propel your anxiety before applying:

  • You have a proven track record as a product manager in the B2B SaaS world.
  • You think Fibery is a great tool and are committed to pouring that passion into your writings.
  • You’ve worked with engineering, design, and product teams extensively and are aware of the pains and challenges of a PM.
  • You’ve worked with several product management tools (if you think Aha is a synth-pop band, please don’t apply).
  • You can recite the past half year’s Lenny’s Podcast guest list and their key talking points.
  • You are a native/near-native English speaker.

Are we a good fit?

If you are not jumped by our business exhibitionism and self-deprecating jokes, it’s a good start.

We are a team of around 30 people. We work remotely from Poland, Cyprus, Denmark, Belarus, Czechia, Finland, and Hungary. You are free to pick where and when you work, but there should be some intersection with working hours in Europe.

Since this is a part-time, contract-based opportunity, your exact compensation will depend on your preferred workload. We are happy to work out a per-article setup or a per-hour one. We work with freelancers and we have worked as freelancers well, so we want to work out something that makes both sides happy.

Hesitating? Sigh, you are tough to impress, but let’s try:

  • Working at Fibery as a PM-writer hybrid will feel like a homecoming. We build a tool for PMs. Our CEO has over 20 years of experience in the field, and our PMs rack up formidable knowledge in product management.
  • We are open to involving you more in the product side of things. Although this position is about writing for us as a PM, we believe that as a veteran expert, you will have invaluable insights into our product development.
  • With around 8k readers each month and growing, our blog gives you decent exposure in PM circles. If you’re lost amid the sea of Linkedin thought leadership content, the Fibery blog will be a haven for sharing and spreading your thoughts about product management.
Lead People Business Partner
Webflow
🇺🇸 USA
🚀 Management
🏠 Remote
Apr 29, 2024

We’re looking for a Lead People Business Partner

Our strategic business partners align our people strategies with our company business objectives and mission. They collaborate with Webflow leaders and people team members to identify and implement people-related programs and solutions. They are responsible for understanding the organization’s goals and supporting them with expert advice on talent management, performance management, employee engagement, workforce planning, and employee relations.

About the role

  • Location: Remote-first (United States; BC & ON, Canada)
  • Full-time
  • Exempt
  • The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $157,600 in our lowest geographic market up to $227,400 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Reporting to the Sr. Director of People and Organizational Development

As a Lead People Business Partner, you’ll …

  • Align our teams and talent to Webflow’s strategy
  • Design, plan and execute strategic HR initiatives that support company initiatives
  • Deliver data-backed insights, recommendations and actions that align talent to Webflow’s strategy

Act as a trusted partner to Webflow management

  • Collaborate with and coach managers to provide the very best conditions for our talent to do their best work
  • Consult to colleagues and executives around people, management, and business initiatives and practices
  • Act as M&A people partner lead

Support our Webflow team and organization

  • Address employee relations in ways that benefit the business and the individuals
  • Bring a big-picture lens to day-to-day tactical people work

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

You’ll thrive as a Lead People Business Partner if you:

  • Are passionate about helping others succeed
  • Have 10+ years People or HR business partnering experience
  • Have a keen interest in the business and possess strong business acumen
  • Show impeccable judgment and the ability to balance the needs of the business with the needs of it’s talent
  • See obstacles as intriguing challenges
  • Have the ability to coach to all levels from Executives to first-line managers
  • Enjoy working collaboratively
  • Have strong M&A experience
  • Experience managing outside of HR or in COEs is a plus

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a teamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.
  • Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
  • Access to mental wellness coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and financial wellness benefits, like CPA or financial advisor coverage
  • Commuter benefits for in-office workers
Associate Director (Analytics Implementations)
Merkle
🇨🇦 Canada
🚀 Management
🏠 Remote
Apr 28, 2024

The Associate Director, Analytics Implementations will be a leader who inspires the processes related to implementing analytics for our customers and oversee a team of managers. The goal for this role is to ensure Cardinal Path is delivering high quality web analytics implementations and other analytics infrastructure; while developing a mentoring program for all members of the team.

Responsibilities:

  • You will mentor a group of managers and encourage them to complete their team development responsibilities and consulting tasks
  • You will work with their direct reports to define career development plans
  • You will help managers deliver training programs for staff on performing analytics implementations
  • You will help other team members define and refine our processes for performing analytics implementations
  • You will deploy goals of improving quality of deliverables across projects
  • You will participate in strategic planning and be a voice on the larger organizational expansion of the technical team
  • You will educate client partners on best practices and proper management of digital analytics infrastructures and promote informed decisions
  • You will evaluate our goals from multiple business teams and develop tracking/tagging strategies to allow individuals and teams to measure success
  • You will consult with clients or their agencies on projects requiring web analytics platform selection, implementation, platform remediation, and dashboard development
  • You will work with client development teams to install and configure web analytics services such as Google Analytics and Adobe Analytics
  • You will provide best practice consulting services to clients in solving their web analytics platform strategy and technical needs
  • You will partner with multiple teams within our client's organization to ensure that best practices in metrics are being exposed to our client management and core website decision makers
  • You will work collaboratively across internal departments within Cardinal Path on projects that break down internal work silos
  • You will contribute to Cardinal Path's overall business management and growth
  • You will provide feedback and new ideas for Cardinal Path's innovations, team development, and client satisfaction
  • You will report into the Director, Analytics Implementations
  • You will contribute to our approach to diversity, equity and inclusion (DEI)

Qualifications:

  • Bachelor's degree or equivalent
  • Google Analytics Individual Qualification
  • Knowledge of Tag Management Solutions such as Google Tag Manager, Adobe Launch, or Tealium iQ
  • 8-10 years on-the-job experience implementing web analytics tools such as Google Analytics or Adobe Analytics with most recent experience leading a team
  • Minimum 3 years experience with web development
  • Experience with HTML and web protocols
  • Advanced JavaScript skills
  • Comfortable presenting findings and providing training on analytics tool usage
  • Experienced with team development, conflict management and organic client growth
Product Leader
WeLoveNoCode
🇺🇸 USA
🚀 Management
✈️ Relocation
Apr 27, 2024

We are looking for a hands-on Product Manager, who will be in charge of our product app.welovenocode.com This role is created for a strategist and a hands-on executor with leadership skills.

Our main goal is to achieve a strong PMF

Your team will be 5 people and no-code only, meaning that everything is built using no-code tools like webflow/bubble. Why: we have a goal to build a $1b company without using code

You will be working directly with me - Nik (founder) My Linkedin ( Forbes 30u30, 500 Startups, On Deck Scale, Reforge 5x, etc…)

Here's What You'll Be Doing:

  • Direct your efforts towards achieving PMF, improving customer activation and satisfaction, investigating what is working and what is not that effective.
  • Identify the company's growth opportunities and direct the team's efforts to drive them.
  • Work on improving a metrics to grow revenue and profits in the long term.
  • Come up with all crazy ideas to drive 10x growth.
  • Run short-term experiments to decrease inefficiencies throughout the funnel, thus improving the metrics
  • Build a product roadmap
  • Talk to customers and analyse their feedbacks
  • Potentially, build a team

Who are you?

  • You are a no-code lover
  • You were a founder of your own startup and know what it’s like to build
  • You completed Product Management courses in Reforge/Product School or simillar
  • You are Execution-oriented; you will execute on your own and potentially lead a team.
  • You’re highly organized; you’re comfortable managing many workstreams; you ensure that work is done in good time.
  • Strong analysis skills and attention to details.
  • Strong experience in Google Analytics and/or Amplitude
  • A passion to build and win.
  • Experience in the US market.

What do we offer?

  • A lot of Stock options - become a part-owner of the company
  • Competitive Market Salary (10-20% more than you are making now or before)
  • Relocation to the Bay Area, US
  • Flexible hours - work whenever you feel comfortable. No 9-5 mentality
  • Ability to achieve remarkable results and grow with us
Property Database Coordinator
Anteya
🇮🇩 Indonesia
🚀 Management
🏠 Remote
Apr 26, 2024

Requirements:

  • Competent oral and written speech;
  • Skills in text and graphic editors, spreadsheets;
  • Good communication skills;
  • Ability to work with a large amount of information and in conditions of frequent switching on diverse tasks;
  • Ability to prioritize and plan your time.

Functionality:

  • Search for properties as requested by the sales department (agency websites and Instagram, searches, listings);
  • Interaction with developers (obtaining materials, documents, prices, etc...);
  • Adding properties to Airtable (primary secondary sales);
  • Writing texts (description, sales texts copywriting, and on the template);
  • Actualization of the object database on schedule through developers' sites, personal offices, Telegram channels;
  • Updating the object base at the request of the sales department.

Work schedule:

  • 5 day week Mon-Fri from 8:00 - 18:30 (Moscow time) and from 10:00 -19:30 (Bali time)
  • We give preference to candidates located in Balinese time zone

Compensation:

  • Trial period of 2 months with full payment;
  • Base salary of $850 + 1% commission from sales;
  • Medium salary in the first months is $1,000-2,000.
Brand Project Manager
IMPACT BRANDS
🇱🇻 Latvia
🚀 Management
🏠 Remote
Apr 23, 2024

What We Offer

  • An exciting opportunity to work in a vibrant international environment for a fast-growing USA-based company
  • Inspiring, positive, innovative team, friendly and cooperative colleagues with teamwork culture
  • Competitive salary and bonus based on experience and performance
  • Work from home office or workspaces and "stress-free" environment
  • A multitude of possibilities to improve professionally and personally (training courses of your choice, books, conferences, etc.)
  • Flat hierarchies with the opportunity to influence the company from the beginning and a lived, mutual feedback culture
  • We care about your well-being and work-life balance, so we offer a whole package of benefits
  • There’s a freedom to explore ideas and to get unlimited career growth opportunities

Perks & Benefits

  • Sign-up Bonus
  • Quarterly Bonus
  • 25+ Working Days of Holidays
  • 2 days per year for volunteering (of your choice)
  • Budget to install your Home Office
  • Team buildings, off-sites, workations, business trips in Lithuania and abroad
  • Online events, games, degustations, outside speakers, etc.
  • Yearly health budget for your wellness
  • Courses, seminars, conferences, and other training options in Lithuania and abroad
  • Our brand products for free
  • Presents, specials, and company retreats

During A Typical Day You‘ll:

  • Help the Brand Manager with one of our brands (PureHealth Research, Pureance, Trumeta, Pawmade)
  • Lead the execution of assigned brand projects
  • Ensure brand consistency and integrity across different channels
  • Collaborate with internal stakeholders, including marketing, advertising, social media, design, and other teams
  • Conduct market research on trends and competitive activity
  • Suggest new ideas and brand initiatives
  • Monitor and analyse brand performance metrics
  • And other tasks

Job Requirements

  • Higher education
  • 1+ years of marketing project manager experience
  • Experience working with project management tools (E.g. ClickUp, JIRA or similar)
  • Ability to clearly and effectively formulate tasks
  • Great communication skills
  • Fluent in English and Lithuanian
  • Understanding of branding and other marketing disciplines
  • Strong planning, organizational & communication skills
  • Strong ownership and problem-solving skills
  • Orientation to detail and motivation to learn and grow
Operational Manager
Machinet
🌎 World
🚀 Management
🏠 Remote
Apr 23, 2024

We are looking for an Operation Manager to join our team and help us streamline our business process.

Responsibilities:

  • Oversee and ensure smooth and efficient business processes across marketing, finance, contacts, product, and customer success areas.
  • Working with a developers team to align priorities and ensure timely delivery of projects and efficient synchronization of efforts.
  • Run payrolls and document management.
  • Creating marketing materials for the website, email, etc., using Figma, Mailchimp, Webflow, and ChatGPT.
  • Coordination with contractors to accomplish specific tasks: video and article creation, marketing email blasts, and sales blasts.
  • Lead the technical audit process and ensure the company meets SOC2 compliance policies.

At Machinet, we have little formalities and are very result-focused. We offer a competitive salary, as well as stock options. We have a tremendous growth possibility.

If you are passionate about AI, software, data analysis, and engineering, have strong attention to detail, and enjoy working in a fast-paced and dynamic environment, we would love to hear from you.

Join our team at Machinet and help us shape the future of AI-powered tools for developers.

Project Manager
Printify
🌎 World
🚀 Management
🏠 Remote
Apr 21, 2024

As a Supply Project Manager at Printify, you'll lead the execution of Supply Development projects throughout the entire project lifecycle, from initial planning to seamless delivery and handover to operational teams. Collaborating closely with cross-functional teams and stakeholders, you'll ensure projects are delivered meticulously and on schedule. Attention to detail, outstanding communication, and robust organizational skills are imperative for success in this role.

Your Responsibilities:

  • Execute assigned projects promptly, accurately, and in line with Printify's strategies.
  • Participate in the development of new products and functionality as a representative of Supply operations.
  • Analyze information and provide data-driven insights on project scope, objectives, deliverables, and timelines.
  • Identify potential risks, issues, and dependencies that may impact project timelines or objectives.
  • Help develop risk mitigation strategies and escalate critical issues for resolution.
  • Develop, distribute, and maintain up-to-date project documentation.
  • Create and implement standard operation procedures (SOP) required within the project scope.
  • Facilitate effective communication among Project Team members, stakeholders, and external vendors or partners.
  • Support the launch phase by conducting evaluations, summarizing and sharing learnings, archiving documents, and facilitating project handover to relevant stakeholders for BAU.
  • Provide support to other team members on a request basis.

Qualifications:

  • Expert project management skills with attention to detail and the ability to work independently.
  • Minimum 2 years of experience as a Project Manager with a track record of successful projects.
  • In-depth knowledge of business continuity frameworks, standards, and practices.
  • Strong communication and interpersonal skills.
  • Demonstrated ability to manage tasks, engage resources, and ensure communication among contributing parties.
  • Bachelor’s degree in Business Administration, Information Technology, or related field.
  • Excellent written and spoken English skills.

What we offer:

  • Stock options so you own a part of Printify.
  • Opportunity to work fully remotely.
  • Work from anywhere – our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hub.
  • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow.
  • Apple MacBook laptop as your standard work equipment, covered by Printify.
  • International relocation support for international candidates who want to work in Riga or Tallinn.
  • Access to mentorship, internal meetups, and hackathons both on-site and online.
  • A learning budget for your professional development based on a position level and access to our book library.
  • Health insurance or health insurance budget depending on your location and contract type.
  • Paid health days whenever you need them without a doctor's note, depending on your contract type.
  • Extra paid days off for well-being as well as a celebration day of your choice.
  • Access to the in-house gym or gym allowance, depending on your location and contract type.
Junior Product Manager
Gameloft
🇧🇬 Bulgaria
🚀 Management
🏠 Remote & ✈️ Relocation
Apr 19, 2024

We are looking for a passionate gamer willing to develop his/her career in data analysis and online sales to join our team as Junior Product Manager.

The Junior Product Manager will have the opportunity to:

  • Get in deep in one of the incredible games developed in our studio;
  • Support the Senior PMs to define the game’s strategy and long-term vision;
  • Prepare market research among another cross-platform games, aiming to support improvement of the new features;
  • Support the Senior PMs in forecasting, measuring performance and reporting;

Qualifications

  • Fluency in English;
  • Good knowledge in Excel;
  • Bachelor’s degree or current student in Marketing, Economics or another related field;
  • Good analytical skills and interest in data analysis;

Best fit

  • Passion for any kind of games on any platform;
  • Open minded & team spirit person.

Why Join Gameloft Universe?

  • You want to work in an exceptional industry and create games downloaded by millions of players every day
  • You want to be part of a talented and supportive team of pioneers who have a passion for creating video games
  • You want to contribute to a vibrant and dynamic atmosphere
  • You want to join a global company and meet great people around the world
  • You are looking for a fun place to work in the heart of Sofia and excellent transport connections
  • You  want to work on a permanent contract with competitive remuneration and benefits package

Our Benefits:

  • Additional Health Insurance with excellent coverage, including dental care & dioptric glasses reimbursement
  • Flexible working time on hybrid mode with short Friday option
  • Food vouchers – 200 lv. per month
  • Several options for active lifestyle – both Multisport and Coolfit cards available
  • 20 days paid annual leave + 1 birthday day off
  • Referral & Baby Bonus
  • Modern & Cozy office in Sofia Tower 2 (Mall of Sofia) with a lot of gaming temptations – table tennis, air hockey, PS5, great board games collection, etc.
  • Hot beverages at your disposal on daily basis + fresh fruits & snacks on weekly  
  • Access to office library, trainings and career development plan
  • Active studio life – different events, parties, charity initiatives and more
  • Occasional Gifts – celebrate special moments
  • Exclusive discount program from retailers, restaurants, tech suppliers and more
Project Manager
Realix
🌎 World
🚀 Management
🏠 Remote
Apr 17, 2024

Realix is an international GameDev company headquartered in Limassol, Cyprus. In just a few years we have grown from a small startup to an IT company, now we are a team of 50 talented professionals. We develop a unique GameFi project MetaTrace — a mobile crypto game and metaverse based on real-world geolocation, Web3, and NFT technologies. This game represents the technology of a better future. We always refine our methods and practices, choosing the most environmentally friendly approaches in everything we do to create an ideal environment for the creative and professional growth of each team member.

Tasks:

  • Interaction with developers;
  • Building a process for setting development tasks;
  • Quality control and deadlines for completing tasks, reports;
  • Implementation of IT solutions to automate business processes;
  • Analytics and participation in optimization of development processes.

Expectations:

  • Experience in project management  3+ years;
  • Experience in a startup will be a plus;
  • Ability to develop processes and manage;
  • Experience in GameDev/understanding of how mobile games are developed;
  • Experience in crypto projects or understanding of the specifics.

Why join us?

  • Great professional development opportunities;
  • Remote work from anywhere;
  • Technological startup in GameDev and Fintech;
  • Flexibility, lack of bureaucracy, excellent team;
  • Pleasant conditions of compensation and social package;
  • Possibility of relocation to sunny Cyprus, Georgia or Serbia.
Project Manager
Wargaming
🇷🇸 Serbia
🚀 Management
✈️ Relocation
Apr 16, 2024

World of Warships High-End Meta team in Belgrade is looking for a Project Manager passionate about processes setup, routine automation and communication.

Our team drives several essential areas: developing Clan Gameplay as an important component of player engagement, managing Game Commerce which includes both the in-game store and various monetization tools, and Web Tech - focused on creating technical solutions and core services to enhance the efficiency and stability of our project's features.

As a member of the World of Warships team, you will have the opportunity to collaborate with a talented and passionate group of professionals and make a meaningful impact on the direction and success of the game.

Reports to

High-End Meta Team Lead

What will you do?

  • Implement, configure, optimize and develop team processes;
  • Establish communication among and within teams regarding development process;
  • Maintaining transparency of processes for stakeholders and within the team;
  • Training and helping team members with new tools and processes and staying organized
  • Keep the project knowledge base up to date.

What are we looking for?

  • Experience in working on large projects with a large number of dependencies;
  • Experience in working with several projects in parallel;
  • Experience in working with teams in a matrix structure;
  • English at advanced.

What additional skills will help you stand out?

  • Programming (automation scripts, chatbots) experience or willing to get it;
  • Experience in gamedev;

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

  • Additional Vacation days on top of the statutory minimum dependent on years of service with Wargaming Group
  • Up to 8 “Trust days” per calendar year that require no medical certificate
  • Career development and education opportunities within the company
  • English clubs and platform for learning languages
  • Premium Private Health Care
  • Commuting allowance
  • Gym trainings / Wellness program  
  • Personal Gaming Account
  • Coffee, fruits, and snacks in the office
  • Company events
  • Seniority Awards  
  • Referral program - you can recommend the best talents to the Company and receive a reward  
Product Manager
AIP
🇬🇪 Georgia
🚀 Management
✈️ Relocation
Apr 12, 2024

We are a dedicated B2B technology company with a specific focus on the development of crypto wallets, a project that is currently under a Non-Disclosure Agreement (NDA). Having been established in the market for several years, we have not only gained significant experience but also developed a deep understanding of the sector. Throughout this period, we have consistently provided top-notch blockchain solutions, catering to the diverse and complex needs of our clients.

We are currently looking for a Product Manager to join our team in Tbilisi, Georgia!

Tasks:

  • Developing and implementing a product strategy, taking into account the needs of our business clients as well as their end users.
  • Managing the full development cycle of new functionality, from idea to implementation and post-release support, with an emphasis on the B2B2C model.
  • Work closely with clients and stakeholders to define business requirements and keep them informed of ongoing work progress.
  • Project backlog management and prioritization of product functionality development.

Requirements:

  • At least 3 years of experience working as a Product Owner or similar role in the IT field.
  • High communication skills and ability to work in a team.
  • Knowledge of English at a level not lower than Upper-Intermediate (B2).

Nice to have:

  • Experience in blockchain technology / fintech.
  • Experience in project management in mobile apps development.
  • Previous experience in the B2B segment.

What we offer:

  • Onsite job at our comfortable office in Tbilisi;
  • Opportunity to work in a high-tech company with a friendly work atmosphere;
  • Competitive salaries and bonuses;
  • Paid vacation and sick leave;
  • Opportunity for professional growth and training.
Product Lead (Partnerships)
Inworld
🇨🇦 Canada
🚀 Management
🏠 Remote
Apr 12, 2024

We are looking for a Product Lead, Partnerships (Senior and higher level) to join our talented team.

Responsibilities

  • Partner Collaboration: Work closely with AAA priority partners to understand their core requirements and challenges.
  • Product Expertise: Serve as an internal expert on our products, effectively bridging the gap between partner problems and our solutions.
  • Feature Prioritization: Translate partner needs into Product Requirement Documents (PRDs), ensuring the development team is aligned on what features are most critical.
  • Communication: Leverage exceptional communication skills to articulate ideas clearly and concisely to stakeholders at all levels including executives.
  • Technical Acumen: Apply strong technical understanding, particularly in Generative AI and Game Development, to identify product opportunities.
  • Product Execution: Oversee the overall success of Co-Development Proof of Concepts (POCs), ensuring goals are met and partners are satisfied.

Requirements

  • Passion for AI, gaming and all things interactive.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 4+ years of experience in product management or technical account management, preferably in the gaming, AI or technology sectors.
  • Proven ability to manage complex partner relationships and technical projects.
  • Excellent communication and presentation skills, with experience presenting to executive-level audiences.
Senior Principal Product Manager
Zalando
🇩🇪 Germany
🚀 Management
✈️ Relocation
Apr 10, 2024

As a Senior Principal Product Manager in the Zalando eCommerce Platform Sciences team who drive Personalisation, Recommendations, Search, Browse, Analytics, and Research, you will help lead the charge to deliver on the customer promise of a tailored experience on Zalando which helps customers discover fashion products for their individual needs. In your role, you will work with cutting edge technology to build out new capabilities and experiences that will help customers get answers to their fashion needs and enable partners within Zalando to customise their experiences to customers. Working closely with your Applied Science, Engineering, and Product partners, you will help define, build, and deliver state-of-the-art experiences that revolutionise the discovery process for fashion. This is a pivotal role in the team to help us shift focus from the existing discovery experiences and embrace future looking directions through new technology, capability building, and experimentation.

What we'd love you to do (and love doing)

  • Significant exposure in planning and deploying technical products at scale or equivalent product leadership experience.
  • Exposure in building out ML based products and experiences to meet the needs of internal and external partners to deliver customer value.
  • Spearhead and strategise: set a clear vision, smart roadmap and ambitious targets, and enable the team to drive towards those.
  • Identify new product opportunities with a customer-centric mindset, select the right solutions to focus on by making business savvy decisions and then move fast to successfully execute on your ideas.
  • Applying repeatable best practice product methodologies in cross-functional teams incorporating working backwards from the customer, problem discovery, defining & designing solutions, and delivering agreed outcomes.
  • Be a mentor to other colleagues by showcasing deep expertise in your domain and acting as a role model for successful product management.
  • Define, implement, and improve discovery platforms for Zalando.
  • Define, implement, and improve capabilities offered to fulfil business/customer needs.

We'd love to meet you if

  • Product methods & tools: you have a strong track record of envisioning, developing, and building successful platform and capability products, ideally in an online service marketplace or e-commerce environment. You are able to contribute to and explain a product strategy for your area.
  • Customer mindset: you have the ability to understand customer needs and turn them into remarkable products. You are experienced in conducting insights with user research and product discovery to provide the voice of the customer, creating the right stories that give our users what they need (and not just what they want).
  • Multiple domains: you have experience in working closely with cross functional teams in Design, Engineering, and Data Science.
  • Cutting-edge Technology: you have experience delivering ML based products, working with Deep Learning, NLP, CV, IR, or LLMs directly.
  • Platform Services & Multi Partner Solutions you have built/managed successful platforms and established multi partner solutions in various business domains.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

Our offer

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
  • Drive your development through our training platform and biannual peer-to-peer review
Lead Product Manager (Live Games)
ZeptoLab
🇪🇸 Spain
🚀 Management
🏠 Remote & ✈️ Relocation
Apr 7, 2024

Zeptolab seeks an experienced free to play Product Manager to grow our live titles.

The ideal candidate is driven, creative, and excited to take on the challenge of working with Zeptolab's unique portfolio. Zeptolab games tend not to be just 'another RPG' or just 'another bubble shooter.' As a result we need a top professional with the skills and drive to take on this challenge. You'll find everything we do, from top to bottom, is markedly different than most free to play studios. Our ambitions and expectations are high, and so are the support, resources and freedom given.

Responsibilities

  • Lead the growth of our live games - from the roadmap planning phase through the design of new features, new up-dates releases and post-release maintenance;
  • Set & keep the vision for the games to make them engaging, viral, and highly monetized;
  • Engage with different departments and stakeholders to analyze product and marketing performance to ensure the product is scalable, aligning it to the company’s product strategy;
  • Transform ideas for features into detailed, clear specifications;
  • Prioritize the feature roadmap to maximize LTV growth and product scalability;
  • Share progress and knowledge with all the teams;
  • Set clear priorities and deliver on them.

What we are looking for

  • Minimum 5 years of experience in leading development teams, of which, min 3 years in product management & game design in the free to play mobile gaming industry;
  • A proven record of managing and growing successfully free to play games;
  • Strong expertise in monetisation strategies for free to play mobile games;
  • Ability to turn difficult concepts into something simple for the user;
  • Confidence in taking full responsibility for a game;
  • Excellent communication skills;
  • Interdisciplinary team leadership experience and a great teamplayer;
  • Creative mindset;
  • Can-do attitude, problem solver;
  • Strong logical and analytical capabilities;
  • Advanced level of English.

Nice to have

  • Experience in mentoring other team members;
  • Experience in managing Product teams.

Why join us

  • We do something magical and unique – we create great games – and we do it well;
  • We operate in a challenging and rapidly growing mobile gaming industry;
  • ZeptoTeam - is a cohesive team of enthusiastic professionals - so your input will be heard, and your role in the project will be weighty;
  • Diversity and inclusion are important to us. ZeptoLab is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, gender, gender identity or expression, sexual orientation, or disability;
  • And at last – we'll offer you an attractive compensation package (from wages to social intangible elements. Package includes medical insurance, meals, transportation, fitness and a lot of additional services).
Scrum Master
Gehtsoft
🌎 World
🚀 Management
🏠 Remote
Apr 4, 2024

The person will be responsible for:

  • Performing the duties of a Scrum Master as described in the Scrum Guide.
  • Ensuring the team implements Scrum in full accordance to the Scrum Guide.
  • Ensuring team effectiveness through the application of Scrum and supporting practices. Organizing and being responsible for the team's assessment based on Evidence-based Management (EBM) metrics and organizing continuous improvement processes.
  • Organizing and being responsible for the team's maturity growth within the PAL model.
  • The team's application of the empirical process, and if necessary, training and supporting the team through mentoring and coaching.
  • Removing obstacles that cannot be resolved by the team.
  • Serving as a servant leader for the team, including:
    • Creating and maintaining conditions for a high-performing team.
    • Ensuring a safe environment (as it was originally described by Amy Edmondson).
    • Creating the conditions for, and supporting team formation (for example using the Tuckman model).
    • Navigating conflicts within the team.

Trial Period Targets (3 months) - Mid-level:

Month 1:

  • Provide an evaluation of the team's maturity level and team formation level.
  • Provide an evaluation of the team's knowledge and application of Scrum.
  • Provide an EBM metrics-based evaluation of the team.
  • Provide an improvement plan, presented to and approved by the company management.

Month 2:

  • Implement at least two planned improvements.
  • Improvement:
    • Either: Independent measurements show improvement in one or more EBM metrics.
    • Or: The team has a "lessons learned", a commitment, and an improvement plan.

Month 3:

  • Independent measurements show improvement in one or more EBM metrics.
  • PAL model measurements show improvement in team maturity.
  • The team acknowledges the benefit the Scrum Master provides them.
  • A plan for the next 6 months of the Scrum Master's work has been prepared and defended.

Knowledge and Skills:

Mandatory:

  • Knowledge of Scrum, confirmed by PSM II, DASSM, PMI-ACP, A-CSM, or similar certification.
  • Understanding of the Agile Leadership model, confirmed by PAL, CAL, or similar certification.
  • Understanding of the EBM model confirmed by PAL-EBM certification.
    • Note: Certifications may not be necessary if knowledge and understanding of Scrum, PAL, and EBM demonstrated during the interview are sufficient for the exam, or the person commits to obtaining these certifications within 3 months of starting the job.

Desirable:

  • High emotional intelligence.
  • Knowledge and application skills of the Radical Candor approach by Kim Scott.
  • Practical familiarity with the Crucial Accountability approach by Kerry Patterson.
  • Skills in systemic coaching (ideally, familiarity with the Reading the Room model by David Kantor).
  • Skills in social coaching (TBR certification would be ideal).
  • Technical background (as teams are highly technical, it will be easier to find common ground).
  • Familiarity with the Cynefin framework.
  • Knowledge of techniques for working with chaos, in addition to difficult systems.
  • Knowledge of DevOps culture (DoL certification would be ideal).
  • Knowledge of Management 3.0.
  • Knowledge/certification in Disciplined Agile (DASM, DAC, DASVC).
  • Knowledge of classic process models (e.g., people who had PMP, RUP certifications before getting into Agile).

Big Plus:

  • Serious coaching certifications such as ICF, ICE-CE, ICE-AC.
  • Teaching experience, especially as an ICAgile authorized instructor, PST/CST.

Undesirable:

  • Extensive experience in SAFe. Individuals with a background in SAFe will have to be carefully evaluated, as to whether they genuinely followed SAFe principles, or just used them to paint classic top-to-down management as "Agile".

Working Conditions:

  • Vacation/sick leave/holidays follow the American model.
  • Each employee has 15 days off per year, which can be used at their discretion.
    • 1 day off can be used at any time, more will have to be approved by the team.
    • Each year worked adds 1 additional day off per year.
  • Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
  • Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
  • Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
  • Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
  • Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.
  • For those who are useful and needed we are ready to provide аdditional benefits such as financial aid, low-interest loans, relocation assistance, etc. Basically, if you treat us well, we'll treat you well.

Tech Product Manager L2 & ZK
P2P
🌎 World
🚀 Management
🏠 Remote
Apr 4, 2024

Responsibilities

  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Hypothesis testing
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Explore the blockchain ecosystem to identify potential opportunities and risks
  • Optimize the economic efficiency of validation and ZK proof generation processes through research, modeling, and business process enhancement
  • Define data requirements for the data engineering team, determining granularity, frequency, and data quality
  • Participate in your team's company-level reporting, communication with partners & projects

Requirements

  • Basic knowledge of at least one of the languages: Javascript, Python, Golang, Rust
  • Experience working with blockchains
  • Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field.
  • Data research skills, including probability theory and mathematical statistics, and the ability to work with models like regressions and A/B tests
  • Data storytelling skills and the ability to form and defend opinions with data beyond reasonable doubt
  • Fluent in English

Will be a plus:

  • Relevant work experience in product companies for at least 3 years
  • Experience with Redash (or other analytics and visualization tools)
  • Experience with GraphQL
  • Proficiency in advanced SQL, including different joins and window expressions (utilizing Google BigQuery)
  • Competence with the analytical Python stack
  • Familiarity with ETL instruments such as Airflow and DBT
  • Familiarity with HTML, CSS, JavaScript, and other web technologies

Conditions

At P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟

  • Remote working from any part of the world
  • Work from anywhere in the world: an international distributed team
  • Competitive salary level
  • Well-being program
  • Mental Health care program
  • Compensation for education, including foreign language study programs & professional growth courses
  • Equipment & co-working reimbursement program
  • Overseas conferences, community immersion
  • Positive and friendly communication culture
PGWay Product Manager
BrainRocket
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
Mar 31, 2024

Responsibilities:

  • Develop and manage the company's payment gateway products, ensuring that they are innovative and competitive
  • Perform market and competitive analysis
  • Define the payment gateway product strategy and roadmap
  • Translate the payment gateway strategy into detailed requirements and prototypes to the teams
  • Scope and prioritise activities based on business and customer impact
  • Work closely with engineering teams and cross functional teams to deliver with quick time-to-market and optimal resources
  • Creating buy-in for the product vision both internally and with key external partners
  • Drive product launches including working with executives and other product management team members

Requirements:

  • Minimum of 2 years experience as a Product Manager in iGaming/ Gambling industry with a strong knowledge of payment gateway technologies and processes
  • Good understanding of end-to-end payment gateways flow
  • Experience with PCI DSS, 3DS
  • Experience of managing all aspects of a successful payment gateway product throughout its lifecycle
  • Understanding of responsible gambling (MGA, SGA, DGA etc.)
  • Ability to think strategically and develop creative solutions
  • Data analytics and strong problem skills
  • Skilled at working effectively with cross functional teams in a matrix organisation

We offer excellent benefits, including but not limited to:

  • Learning and development opportunities and interesting, challenging tasks;
  • Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
  • Company fitness corner in the office for employees;
  • Opportunity to develop language skills and partial compensation for the cost of language classes;
  • Birthday celebration present;
  • Time for proper rest and 24 working days of Annual Vacation;
  • Breakfasts and lunches in the office (partially paid for by the company).
Senior Product Manager
Airalo
🇪🇺 Europe
🚀 Management
🏠 Remote
Mar 28, 2024

As a Senior Product Manager, you will drive the strategy and execution of our product roadmap, focusing on delivering an unparalleled user experience to international travelers. Your role will be crucial in identifying and responding to the dynamic needs of our users, leading the charge in the development and implementation of innovative features. By orchestrating cross-functional teams, you will ensure the successful development, launch, and growth of our products, making every journey more seamless and connected.

To successfully accomplish this, you will partner closely with Engineering, Research, Design, Support, and Growth teams.

You are curious, humble and take pride in seeing others succeed as a result of your support and leadership. You are an excellent collaborator, with cross-discipline experience working to successfully deploy products and work streams.

Responsibilities include but are not limited to:

  • Work closely with the Director of Product and other team members in the department
  • Define, analyze and optimise the KPIs to grow your Product area while measuring impact and reporting on progress
  • Apply product management best practices incorporating working backwards, thorough product discovery and data insights to have a strong understanding of our users and identify new product opportunities
  • Own, prioritise and manage a backlog with clear Product Requirements Documents while ensuring successful and high quality product delivery
  • Work closely with Engineering, Product, Support, Growth and other departments to gather insights from our users and suggest improvements
  • Understand the needs of users and convert them into requirements for the engineering team
  • Ensure that the development team has a clear understanding of the product vision, goals, and priorities
  • Manage and mentor a designer within the product team, ensuring that design efforts align closely with product strategies and user experience goals, fostering collaboration between design and product development processes.

Must-haves:

  • 5+ years of building world-class products as a Product Manager or Product Owner or relevant experience
  • Experience in defining, building, and shipping complex, technical products
  • Experience in collaborating with and designers, engineers, Q/A in an agile environment
  • Experience in creating and iterating product roadmaps
  • Experience in facilitating technical discussions about products and features and providing feedback for technical designs
  • Strong analytical and problem-solving skills and data-driven decision-making
  • Extraordinary attention to detail by thinking the beauty is hidden in them
  • Proven experience in user-centered design and research, with the ability to understand user needs and design products to meet those needs
  • Experience in Lean process as well as experience with agile/scrum methodology
  • Excellent verbal and written communication skills

Good-to-have:

  • Product experience in e-commerce, marketplace platforms, and mobile applications
  • Experience with Jira, Figma, QuickSight, Tableau, Dovetail, Google Analytics, Hotjar
  • Prior work experience in telecommunications
  • Knowledge of eSIM and GSMA-related technologies and services
Product Manager
Percona
🌎 World
🚀 Management
🏠 Remote
Mar 24, 2024

As the Product Manager for MongoDB you will be responsible for the inbound and outbound product management efforts involving our MongoDB software. Working closely with engineering teams, the goal is to further product adoption and growth. You will collaborate with customers, partners, other product managers and tech leads at Percona, translating the product vision into user stories and use-cases that engineering can feasibly implement. You will balance time and scope to ensure that we are delivering value to the user.

What You Will Do

  • Establish the product strategy as it complements corporate and product vision and translate into easy to consume roadmaps to bring a product to life.
  • Identify product and market opportunities through customer, community, and stakeholder interactions, e.g., conducting surveys or contacting existing customers directly to understand exactly what they are looking for.
  • Collaborate with other Technical Product Managers to ensure alignment of our tactical plans with the strategic vision, providing complimentary product support in a timely manner.
  • Own relationship with technology partners: work with development partners on feature requirements, drive ad-hoc features for specific customer cases and be responsible for product capabilities and functionality.
  • Build and own relationship to Architecture and Engineering: Work with the development team(s) to come up with time estimates for work to be done, dependencies, and difficulty of work.
  • Support the Engineering teams with creating schedules, associated planning documents, create/maintain epics/stories, and/or requirements documents.
  • Own product release planning/delivery, plan and drive public beta test programs, monitor critical bugs. Coordinate product releases with global services, marketing, and sales.
  • Explore new ways of improving our existing services and products.
  • Provide product training and technical expertise.

Your Experience

  • 2+ years of experience with databases and related technologies.
  • 4+ years of product management or software development management experience with enterprise IT software (experience with open source and databases a plus).
  • Demonstrate a good understanding of customers’ business challenges and needs.
  • Team player - ability to work both within the product team and across other teams.
  • Excellent work ethic, self-motivated and self-managed, strong organizational skills & ability to meet deadlines.
  • Willing to travel occasionally on business (as travel conditions permit).
  • Language skills: English fluently, additional languages appreciated.
  • Very good verbal, written, and presentation skills, including public speaking skills.
  • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions.
  • Ability to lead without requiring authority to be given first, breaking down barriers between product areas and functions.

What Will Make You Stand Out

  • Experience working with Open Source Communities and various open source projects.
  • Having a track record of being an active member of the MongoDB community or other open source database communities.
  • Experience with observability and product telemetry topics.
Project Manager
Centuria
🌎 World
🚀 Management
🏠 Remote
Mar 22, 2024

Job Responsibilities:

  • Receive instructions, guidance, and direction from the Government Task Manager (GTM), attend meetings and conference calls as necessary.
  • Proficient in applying, customer service and customer support principles and methods: systems installed in customer organizations; training methods; problem resolution databases; and troubleshooting and data analysis methods.
  • Proficient in the remote installation of primary and peripheral computer software and hardware.
  • Proficient in troubleshooting and resolving problems on, desktop computers, laptop computers and/or applications or software for customers.
  • Proficient in remote chat service delivery and knowledge of the capabilities and limitations of equipment configuration, operating systems, utility programs, software applications.
  • Knowledge of business operations as related to service desk environment and systems.
  • Technical skills to provide oversight and workload management for IT SERVICE DESK assigned Contractor resources.
  • Attend training, technical, procedural and security as requested by the IRS. Specialist may be required to temporarily change their TOD to attend training.
  • Participate in working sessions through IRS communication/ meeting tools or any online group collaborative tools available.
  • Activities involved in developing and maintaining: policies, plans, procedures, processes, schedules, guidance material, standards
  • Providing feedback relating to knowledge articles and processes in the IRS asset management systems

Job Requirements:

  • 3-5 years’ related experience in help desk operations or similar experience.
  • 2 years’ experience providing tier 1 and 2 level support or similar experience.
  • 2 years’ experience operating and managing incident management tools, specifically Service Now and eGain, or similar experience.
  • 2 years’ experience of remote work including but not limited to installs, configurations, upgrades, troubleshooting or similar experience.
  • Proficiency of laptop and desktop computers and Operating Systems and hardware technologies and strong customer service skills, both orally and written.
Junior Project Manager
Welocalize
🇬🇷 Greece
🚀 Management
🏠 Remote
Mar 18, 2024

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Overview

The Junior Project Manager is responsible for assisting with the successful planning, execution, tracking, delivery and closure of client projects. The Junior Project Manager will help understand client requirements and help engage the global team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.

The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.

Requirements

Education Level

  • Bachelor’s degree (B.A.) from a college or university in related filed.
  • Previous experience in the localization industry is preferred

Other relevant skills

  • Keen interest in localization technology, competitive landscape and emerging trends.
  • Energy and a positive attitude with excellent interpersonal skills.
  • Excellent Written and verbal communication skills.
  • Strong organizational and problem-solving skills.
  • Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment

Main responsibilities

  • Assist Project teams with planning, scoping, requirements gathering and validation with client.
  • Own localization project management activities on designated accounts
  • Identifying relevant clients and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
  • Liaising with the internal and external team to successful coordinate the delivery of client projects
  • Creating schedule and monitoring timeliness of delivery.
  • Assisting with the management of the budget and controlling project costs.
  • Establishing and nurturing relationships surrounding your assigned team.
  • Planning project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
  • Actively seeking ways to optimize delivery, quality and profitability.
  • Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
  • Finance systems are kept up to date and accurate.
  • Process documentation and knowledge management.

Measures of success

  • On-time delivery;
  • Client satisfaction;
  • Revenue throughput
Head of Product
Homebuddy
🌎 World
🚀 Management
🏠 Remote
Mar 17, 2024

Do you have a passion for Product Management with a deep understanding and interest in technology and users? Are you willing to be a part of a quickly growing, product-oriented company while working remotely from home? Then welcome to HomeBuddy!

This role is full-time and offers home working flexibility.

We are searching for a driven and results-oriented Head of Product to drive new initiatives and further develop our product. Using your strong technical and analytical skills and experience, you will play an essential role in the product vision & strategy, and directly affect business growth. This role reports to the Chief Product Officer.

To be successful at HomeBuddy, you need to be passionate about being a part of a very dynamic, challenging, and fast-growing business. This position isn’t for you if you’re seeking a routine office job.

What you will be doing:

  • Lead a team of product managers & analysts, syncing their efforts towards a common vision/strategy;
  • Come up with ideas for business/product improvements, based on market & user research, feedback and analytics;
  • Collaborate closely with other departments to understand their needs, make sure they are being reflected within a product;
  • Manage a product roadmap, work with design & engineering to ensure proper and timely implementation;
  • Define success criteria for every product initiative, and advocate for metrics/data driven decision-making within the team.

Requirements:

  • A minimum of 3+ years of experience as a Head of Product / CPO and 7+ years overall in product-related roles (product manager/owner, product/business/system analyst, etc);
  • Technical or analyst background (previously worked as a technical product manager/owner, product/business/system/data analyst, developer, etc);
  • Experience leading a team of product managers, developing a product strategy/roadmap and implementing it relying on metrics/data;
  • Experience working closely with analyst, design & development teams, driving the development process from start to finish (using Agile/Scrum methodology);
  • ​​Experience guiding post-launch optimizations, developing A/B testing strategies and prioritising incremental product enhancements;
  • Experience in conducting user research, and setting up continuous product feedback loops;
  • Strong analytical skills, ability to figure out complex problems and offer simple solutions;
  • Ability to think and work independently, attention to detail;
  • Excellent verbal & written English and Russian communication skills (at least C1).

Benefits:

We have different perks and benefits, but we also can offer you a supportive work environment powered by a fantastic team!

  • Competitive compensation according to your skills, experience, and professional accomplishments, including a company bonus;
  • Paid vacation, sick leave, and holidays;
  • 100% remote work, allowing working and travelling;
  • Flexible work hours, when it is convenient to plan your working and personal time;
  • Work in one of the most dynamic and fastest-growing industries;
  • Ambitious and challenging tasks with a high degree of responsibility and independence;
  • Multicultural environment;
  • Supportive, friendly, and professional team, which you can always rely on;
  • An allowance program for compensation of expenses for wellness and the home office;
  • Paid training (school, events, conferences).
Junior Project Manager
Emerging Travel Group
🌎 World
🚀 Management
🏠 Remote
Mar 15, 2024

We are growing rapidly and right now we are looking for Junior Project Manager to join our Commercial Department. All of the projects are connected with localization.

Job Responsibilities

  • Managing the project to expand the payment infrastructure for existing legal entities and new markets
  • Overseeing the end to end execution of projects related to the translation of the product into new languages, enabling local phone numbers, and hiring a local support teammates.
  • Analyzing the effect on business of implemented projects through evaluation of key business metrics performance
  • Assist in business localization project planning, ensuring scope, timelines, and objectives are clearly defined.
  • Working with the team to distribute tasks, track progress, and ensure deadlines are met.
  • Facilitation effective communication among localization team members and stakeholders.
  • Generate regular project status reports and communicate updates to project stakeholders.
  • Assist in creating and maintaining project documentation, including project specification, data source, project pipelines, meeting minute etc.

Key Qualifications

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work within a team, delegate tasks collaboratively in VUCA environment.
  • Detail-oriented with a focus on quality and accuracy.
  • Flexibility to adapt to changing project requirements, priorities, and unexpected obstacles.

We Offer You

  • remote work format;
  • flexible working hours — we don’t require you to be online or in the office at 09:00 sharp;
  • interesting and ambitious tasks that will take you to the next professional level;
  • learning: seminars, trainings and conferences;
  • corporate English, as well as discounts for SkyEng;
  • corporate discounts on hotels and other services;
  • young and active team of super professionals.
Product Owner
Gehtsoft
🌎 World
🚀 Management
🏠 Remote
Mar 15, 2024

Goals:

  • The client not only achieved project goals but gained added value in reliability, transparency, and innovation. Investing in us has proved to be the most effective way for the client to invest their money, providing them with maximum value and reducing risks.
  • (A2I) A capable PO can now be trusted with any project, old or new.
  • (CV) The company now has a PO that can steer a project as well as, if not better than, the company's founders.
  • (CV + UV) All parties' interests are considered. Our company doesn't offer free services but seeks expansion opportunities, ensuring clients know we act in their best interest.
  • (CV) The client is happy, confident that he will be heard and agreements will be upheld. Our PO can offer solutions superior to the client themselves or other providers.
  • (CV + UV) Thorough risk assessment and a strategic vision are in place.
  • (CV + A2I) Teams vie for our exceptional PO, seeking his expertise.

Success Criteria:

Current Value Increased

Strategic Product Management:

  • Aligning product goals with company objectives.
  • Taking responsibility for the outcomes of all company products.

Effective PO Leadership:

  • Demonstrating leadership within the product domain.
  • Serving as a role model in the application of Scrum, Agile, and company standards.

Strategic Planning:

  • Contributing to the development of the company's long-term strategy.
  • Defining strategies and opportunities for product diversification and increased product profitability.

Ability to Innovate improved

  • Co-creating development strategies with company leadership.
  • Actively championing innovations in order to reach goals

Time to Market Improved

Strategic Sales Management:

  • Taking responsibility for post-sales and cross-sales within the company.
  • Collaborating with company leadership to define strategies and opportunities for improving Time to Market.

Cross-Functional Collaboration:

  • Collaborating with various company departments (including Sales/Marketing) to improve Time to Market through process optimization.

Customer Expectation Management:

  • Actively managing customer expectations, including selling additional services, across all dimensions—revising CV, developing T2M, expanding UV, and enhancing A2I. Demonstrating growth points in T2M for the customer and establishing agreements within this growth.

Enhancing key project indicators through Evidence-Based Management metrics (Current Value, Unrealized Value, Time to Market, Ability to Innovate)

Anti-requirements:

Reliance on miracles, hiding information that we can’t make it in time (including the lack of a releasable increment no rarer than once every two weeks) until the last second, falsifying the real state of the development process. The above is strictly prohibited. Attempts to argue for "it’s more convenient/efficient/faster to complete all preparatory work first" will be immediately viewed as attempts to find a way not to do something, which will not do the PO any favors. We’ve heard it all before

You’ll fit in if:

  • For you, criticism is like a gift, serving as fuel for improvement, rather than a reason to get hurt.
  • You trust no one on word alone, not even yourself. You confirm knowledge with exams and practice. A lecture is not enough for you.
  • A typo in your document is like a stain on your reputation, and overlooked feedback from the client is like the end of your career.
  • Team success is more important to you than any personal achievement.
  • You get constantly blamed for setting unrealistic standards, and are told that there is no need to do things that well for anyone.
  • Clients invite you to their kids’ birthdays, and trust you with their most sensitive secrets.

Areas of responsibility:

No set of instructions can cover every duty or foresee all situations. Therefore, observing engineers must take initiative and, guided by their professional knowledge and situational context, go above and beyond to prove their worth.

Required minimum

  • Creation of a Product Vision: A clear conception of what the end product should be. This involves defining goals, understanding customer needs, and outlining a strategy for achieving success
  • Customer Interaction: Establishing trusting relationships with clients, collecting feedback, identifying requirements, and ensuring the product adheres to customer expectations. Taking into account the interests of all types of stakeholders.
  • Collaboration with the Development Team: Interacting with the development team by providing essential information, clarifying task details, and addressing arising questions.
  • Making Decisions on Priorities: Allocating task priorities, ensuring alignment of the developed product with the company strategy and customer requirements.
  • Taking Responsibility for project economics: The Product Owner is responsible for the project meeting the company's profitability standards. A project must have a roadmap outlining how it plans to increase revenue. Collaborating with other Product Owners, they are accountable for the company's overall financial metrics and alignment with financial goals.

Role Review

Performance targets for the probationary period (3 months)

  • [Week 1] Conducted a project audit, was dismayed by the state of affairs, and presented a comprehensive and evidence-based plan with a commitment, outlining what needs to be addressed, the priorities (with explanations as to why such priorities are in order), and projected timelines for closure.
  • [Month 1] Have a portrait of projects within your responsibility, understand their problem points, and identify all weaknesses and concerns of both the team and the client
  • Month 1] Identify the current project plan with the team and the client. Have a plan in place to achieve these goals.
  • [Month 1] Master and demonstrate the practical application of the empirical approach (EBM, Evidence-based Management)
  • Month 1] Understand project economics, actively contribute to budget formulation, and manage client invoicing.
  • [Month 2] Identify weaknesses in the team/client project plan, have a plan of improvement and post-sales activities. Started taking action within the post-sales framework.
  • [Month 2] Developed a plan to enhance EBM metrics in existing projects.
  • [Month 2] The team of the projects within the responsibility scope understands the project direction and the backlog is supported by product increments.
  • [Month 3] The software team, project teams within the responsibility area, external and internal stakeholders should come to the conclusion: “We no longer need to address the issue of supply assurance and maximizing value delivery in Projects A and B. The projects are profitable and show growth prospects. We can now focus on our responsibilities.”
  • [Month 3] The company employees should conclude: “The work of the Product Owner helps me achieve better results. Thank you for providing such a wonderful person.”

Role profile

Required

  • Experience as a Product Manager/Product Owner/Analyst.
  • Experience interacting with international clients.
  • Knowledge of Agile and Scrum methodologies, or a willingness to learn.
  • Conversational and written English (at a level sufficient to understand what is required, and convey what is needed).
  • Ability to formulate hypotheses supported by facts and analyze results.
  • Ability to “keep your eyes peeled" (competitor analysis and adjacent areas).
  • Practical familiarity with the OKR goal-setting approach.
  • Understanding of Servant Leadership principles and how they differ from authoritarian management.
  • Emotional intelligence.
  • Communication skills (ability to speak the interlocutor's language, engage in constructive dialogue, manage conflict, give and receive criticism).
  • Ability to conduct "difficult conversations" without losing patience and composure.
  • Certified in Agile techniques no lower than PSPO II, ICP-EPO, IIBA-CCBA, PMI-PBA
  • The courage to make decisions and take responsibility for them.
  • Respect for the team, the company, and the client.
  • Attention to detail.
  • Strive for team success.
  • Negotiation skills and the ability to build trusting relationships with clients.

Welcome

  • Knowledge of Evidence-based Management. It’s okay if there is no knowledge to speak of, as long as you are willing to learn. ·
  • Experience in the IT environment.
  • Practical familiarity with Kim Scott’s Radical Candor approach.
  • Practical familiarity with Kerry Patterson’s Crucial Accountability approach.
  • Understanding of Amy Edmondson's psychological safety model.
  • Knowledge of Management 3.0.
  • Would be a significant downside:
  • Adherence to Daniel H. Pink's Drive! model.
  • We are as anti-Pink as possible.
  • "Spoiled" corporate pseudo-Agile understanding of a servant leader as a mix of а secretary/entertainer/teacher of a preschool group/mollycoddler.
  • We do not need any of this; we will say "thank you, goodbye" immediately.
  • Our ideal leader is not a nanny but a good sergeant ("servant to the king, father to the soldiers"©).

Working Conditions:

  • Vacation/sick leave/holidays follow the American model.
  • Each employee has 15 days off per year, which can be used at their discretion.
    • 1 day off can be used at any time, more will have to be approved by the team.
    • Each year worked adds 1 additional day off per year.
  • Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
  • Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
  • Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
  • Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
  • Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.

For those who are useful and needed we are ready to provide аdditional benefits such as financial aid, low-interest loans, relocation assistance, etc. Basically, if you treat us well, we'll treat you well :)

Lead Product Manager
Blink Health
🌎 World
🚀 Management
🏠 Remote
Mar 9, 2024

We are seeking an experienced product manager to build world-class software for our pharmacy or patient experience team. You’ll help shape the strategy and drive the execution and successful delivery in service of providing patients with a frictionless experience to get the lowest available prices on their medications.

What you will do

  • Develop deep understanding of our customers, data, business, and industry
  • Define product strategy and roadmap for an industry leading user experience
  • Maintain and prioritize the product backlog, including gathering requirements, writing user stories and acceptance criteria
  • Lead a cross-functional team of engineers and designers to determine deliverables, timelines, and dependencies to successfully execute on the most impactful projects for our patients, pharmacy team, and partners
  • Communicate plans, updates, milestones, and trade-offs for cross organization alignment
  • Work closely with our pharmacy team to understand the user journey, identify problems and opportunities, and get constant feedback on the product
  • Define OKRs and track metrics in partnership with data analysts to assess success and failure of projects, while ensuring the team and stakeholders are aligned on goals.
  • Balance the business needs and technical constraints  to drive maximum value for patients

Who you are

  • 6+ years experience in product management with a proven track record of successful launches that drive meaningful value for users; experience in healthcare a plus
  • Customer obsessed: Excellent user empathy and desire to discover and fulfill needs for both external and internal customers
  • Goal oriented and data driven: Experience defining OKRs and performing data analysis to make product and strategic decisions and measure outcomes  
  • Nimble and flexible: Comfortable with and adaptable to change, working in an innovative fast-growth environment where products and processes evolve rapidly.
  • Self starter: Resourceful and able to act autonomously, with no fear of getting your hands dirty or to be the first to tackle a challenge
  • Communication: Exceptional written and spoken communication and interpersonal skills with individuals across all levels of the company
Chief Operating Officer
Gehtsoft
🌎 World
🚀 Management
🏠 Remote
Mar 8, 2024

We are looking for a right-hand person for Gehtsoft’s leadership and founders. A closer, a finisher, “a last mile” pusher. A person whose feeling of accomplishment comes from getting things done. A person who can balance “red,” “orange,” and “teal” teams and people and work with them accordingly. A person who is ready to dig in, grind, and fight for a brighter future for us all.

The person will be responsible for:

  • Ensuring that strategic initiatives are getting done;
  • Ensuring that day-to-day operations are efficient and reliable.

This will include (but is not limited to):

  • Implementing short-term and long-term strategies that align with objectives developed in collaboration with CEO and founders;
  • Day-to-day collaboration with project teams and department heads to ensure successful operation and continuous improvement;
  • Monitoring performance and taking corrective action when necessary;
  • Partnering with the CEO and Head of Sales to ensure efficient operations and long-term growth of the company;
  • Overseeing operations, HR, accounting, and legal to ensure that supporting activities are aligned with short- and long-term objectives and improve operational efficiency;
  • Promoting culture and level of standards established by the founders and CEO on a daily basis;
  • Getting things done.

Trial Period Goals (3 months):

Week 1:

  • Change us as a business for the better. Think Gemba Kaizen and the new employee practices they offer. Any improvement must be based on a proper theoretical basis, be aligned with company values, and comply with company standards or improve them.
  • Ensure that we are a good fit for you and you are a good fit for us.

Month 1:

  • Evaluate current operations, propose and implement at least one efficiency improvement that will directly affect business outcomes (based on EBM-metrics);
  • Ensure that at least one key strategic initiative (priorities can be discussed with leadership) is on track, properly measured, guided, and worked on by the teams;
  • On a small scale, ensure that decisions made or actions initiated on a Monday company sync meeting are getting done on a weekly basis;

Month 2:

  • Continue to perform efficiency improvements that result in visible and measurable outcomes every month;
  • Lead Q1 objectives and key results review meeting, and plan and establish any corrective actions necessary;

Month 3:

  • Show and prove the effectiveness of corrective actions from Month 2 via direct improvement of key results to company-level objectives.

Knowledge and Skills:

  • Solid, results-proven executive leadership experience;
  • Understanding of a software development business;
  • Excellent leadership skills, knowledge of Radical Candor, and Crucial Accountability (both approaches are company standards for leadership);
  • Direct, concise, and clear communication skills;
  • Ability to diagnose and fix problems and foresee potential issues;
  • Ability to focus on day-to-day operations without losing sight of the long-term goals and objectives;
  • Desire to thrive in a competitive environment, which promotes team-level and personal accountability for business-level outcomes, not individual actions;
  • Understanding of the difference between working in simple and complicated and complex and chaotic situations (Cynefin framework, we work almost exclusively in left two quadrants);

Working Conditions (teal):

  • A stressful, challenging environment where you can step up and take accountability;
  • Ability to push the boundaries of your role and grow and evolve by expanding your knowledge and experience in neighboring fields (and sometimes in fields that you never worked before);
  • A highly competitive environment where you can be best at something but for sure will never be best at everything;
  • Transparent compensation model that reflects your outcomes and impact on the business;
  • Lack of red tape, direct access to decision-makers who are driven and constantly want to improve Gehtsoft;
  • Very people-oriented culture, where help is always there as long as you don’t abuse that system in your personal interests. Fool us once - shame on you, fool us twice - shame on us. We are not keen on being ashamed.
  • Data-driven decision-making and meritocracy where your opinions are valued by your outcomes, not your title.
  • You will be fully supported in your growth as long as your development is pushing the business forward and improves the metrics;

Working Conditions (red):

  • Vacation/sick leave/holidays follow the American model.
  • Each employee has 15 days off per year, which can be used at their discretion.
    • 1 day off can be used at any time; the team will have to approve two or more consequential days.
    • Each year worked adds one additional day off per year.
  • Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays.
  • Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
  • Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate of 1 month per 200 dollars spent.
  • Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
  • Severance pay: For those who have worked for one year - 1 month's salary, two years - 2 months' salary, three years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.

For those who are useful and needed, we are ready to provide аdditional benefits such as financial aid, low-interest loans, relocation assistance, etc. Basically, if you treat us well, we'll treat you well :)

Senior Product Manager (Fintech)
Smartcat
🌎 World
🚀 Management
🏠 Remote
Mar 7, 2024

Your personal mission will be to leverage our unique vertical SaaS combined with the industry-tailored fintech component. Develop the financial offering, and bring us above 1 billion dollars in yearly transaction volume in 3–3.5 years.

You will work with several dedicated engineers, designers, BI analysts, and QA engineers to ensure product adoption and growth. You will own the process of tracking usage data, defining product improvement hypotheses, planning the long-term roadmap and the day-to-day work, tracking the execution, and delivering results on time. You will have a unique opportunity to work on the verge of modern linguistic technologies and drive the whole language industry forward.

Your outcomes will be

  1. Complete the Smartcat fintech component strategy and roadmap, and own it going forward while increasing LTV and making the product more likely to be used indefinitely.
  2. Own the development of the fintech component:
  3. Unified user’s finance account (multi-currency balance, pay-in & pay-outs)
  4. Transactional engine to maintain all financial transactions for all Smartcat’s products
  5. Diversified ways to process payments (bank cards, wire transfers, PayPal, crypto (future))
  6. Internal products management system (packages, prices, subscription tiers, etc.)
  7. Achieve 30% QoQ GMV growth in Q4 2022 and maintain it throughout the following two years.
  8. Build and champion the process of revenue expansion based on customer usage data and proactive recommendation of next-level fintech products

Requirements

  • Outstanding achievement as a product manager for fintech, b2b SaaS, or marketplace platforms with a focus on product-led growth
  • At least five years of experience working as a product manager or a product owner
  • Ability to deeply understand the Smartcat product strategy and the platform’s functionality. We are building a market network for the global language industry while engaging several sides of the marketplace and running several products combined in the all-in-one platform offering
  • Fluent in English and Russian, both written and spoken
  • Exceptional communication skills in interacting with colleagues, customers, and partners
  • Growth-oriented mindset
  • Aggressive drive for growth and a high tolerance for uncertainty and risk
  • Exceptional commitment to evidence- and data-informed decision-making
  • Integrity, full commitment, and a strong sense of ownership
  • Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through
  • Openness to feedback and alternative opinions and ideas
  • Comfortable working with remote teams across time zones
  • Easy-going personality, high tolerance to cultural differences

Why joining Smartcat might be your best move so far

  • Innovating the $50 Billion industry
    Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
  • High-impact role enabling innovation and inclusion in organisations
    You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
  • Fully remote team of high-performers
    We are a global team of 170+ enthusiastic people. We have been fully remote since 2020, with some locations populated with more “Smartcatters” than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.  We strive to grow aggressively, but we also preserve our high performance, engagement, and open feedback culture. As diverse as we are, we love working and having fun together, and we’re sure you’ll love working with us too.
  • Join the rocketship to scale-up 10x and beyond together
    We are looking for someone who will become a part of the team and play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing 150% YoY thanks to the strong product-market fit and the culture of high sense of urgency.  
  • Celebrating diversity
    We welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. We are committed to diversity and inclusion & prohibit discrimination and harassment.
Senior Project Manager
LastPass
🌎 World
🚀 Management
🏠 Remote
Mar 2, 2024

We are seeking an experienced Project Manager to lead the successful delivery of projects for our Business Software Engineering team. This role will play a crucial role in planning, executing, and delivering projects within scope, budget and timeline. Be one of the first project managers in our organization and play a pivotal role in building out and implementing best practices.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

The Project Manager will work across multiple teams:

Engineering: Work closely with engineers, leaders, and scrum masters to ensure seamless project delivery.

Product: Work with Product Managers designers, researchers, and analysts to shape the product strategic vision and prioritization.

Business Ops: Be tightly partnered with the business org to ensure the teams are aligned to company goals and objectives.

What are some of the exciting challenges you will be working on?

The ideal candidate has a track record of leading Engineering projects with a focus on business solutions to protect data and privacy.

  • Develop comprehensive project plans outlining project scope, goals, deliverables, tasks and resources. Collaborate with stakeholders to define project objectives and success criteria. Work closely with the Product Manager to set project priorities. Have an Agile mindset and attend team ceremonies.
  • Work with managers to efficiently allocate resources to ensure successful project execution. Working closely with the team, monitor resource utilization and adjust as needed to maintain project schedule.
  • Identify potential project risks and develop mitigation strategies. Monitor, address and solve risks throughout the project lifecycle to minimize disruptions and ensure project success.
  • Maintain open and clear communication with all stakeholders, team members, executives, and external partners. Provide regular project status updates through written reports, presentations, and meetings.
  • Build and maintain strong relationships with stakeholders to ensure alignment, scope requirements, and manage expectations. Address concerns and feedback in a timely and professional manner.
  • Oversee the execution of project tasks, ensuring that they are completed on time, within scope, and meet success criteria. Monitor and track milestone progress to ensure project objectives are met.
  • Identify internal and external dependencies and constraints and potential impact to project delivery. Track and review with cross functional teams to communicate clear commitments and deliverables. Escalate issues early and work with teams to resolve quickly.
  • Maintain accurate and up to date project documentation, including project plans, status reports, and meeting minutes. Document lessons learned for continuous process improvement. Implement project management best practices.
  • Lead, collaborate, and motivate cross functional project teams, provide guidance, coaching, and mentorship. Foster a collaborative and positive team environment. Act as escalation point to clear project blockers.

What does it take to work at LastPass?

  • Cross functional project management experience, ideally in a SaaS company with working knowledge of the product development lifecycle.
  • Ability to turn ambiguity into clarity by documenting and defining processes and plans.
  • Excel at working in a fast-paced environment.
  • Proficiency in project management software and tools (We use Monday.com & Jira)
  • Strong analytical, problem solving, and decision-making skills.
  • Excellent communication and presentation skills, with attention to detail.
  • Ability to establish credibility and adapt communication style based on audience (executives, technical/non-technical team members).
  • Strong negotiation and conflict resolution skills.
  • Understanding of industry best practices of project management and Agile.
  • Attention to detail and strong organizational skills.
  • Fluent in English.

It's great, but not required:

  • Project Management Professional (PMP) certification is a plus.
  • Experience working with global teams.

Why LastPass?

  • Market-leading password manager
  • High-growth, collaborative environment with inclusive teams
  • Remote first culture
  • Competitive compensation
  • Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days
  • Generous Parental leave
  • Comprehensive health coverage, dependents included
  • Home office setup support
  • LastPass families free account up to 5 members
  • Continuous learning and development opportunities
Project Manager in Trading
Exness
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
Feb 26, 2024

As the Trading Operations Manager, you will play a pivotal role in providing leadership and support for end-to-end projects and programs within our dynamic trading division. Your collaborative approach will be instrumental in shaping and delivering the divisional strategy as you work closely with key stakeholders to execute strategic initiatives.

Your responsibilities will encompass gathering and analyzing data to identify pressure points, devising solutions that align with our business objectives, and ensuring the successful implementation of operational plans within agreed timelines.

Effective stakeholder management and exceptional communication skills will be vital in building and maintaining professional relationships across the organization to facilitate seamless solution delivery.

Furthermore, your expertise in process improvement and KPI management will drive the implementation of lean and technically feasible solutions, contributing to the overall success of our trading operations

You will be responsible for:

1. Project Leadership:

         a.    Support the end-to-end projects/programs:
                i.          
Project ideation i.e. gathering and analysing data to identify potential pressure points and develop the strategy and solution linked to clear business goals
              ii.          Project implementation - Participate in creating and implementing operational plans and activities for the solutions agreed upon, with a drive to deliver results within agreed timelines

         b.    Ensure effective stakeholder management:
                i.          
Identify all relevant stakeholders required for the delivery of your project/program
              ii.          Build professional working relationships and engage all relevant stakeholders across the organization required for the delivery of the project/program where needed
              iii.         Have strong communication skills with high EQ - i.e. knowing when to communicate, what to communicate and how, using technical tools to support where possible i.e. word documents, meetings, presentations etc.

         c.    Support comprehensive project documentation:
                i.          
Ensure all project activities from initiation to implementation are professionally documented for all levels of stakeholders
              ii.          Ensure documentation is updated timely to facilitate governance and provide transparency on project/program progress to all stakeholders involved.
     
2. Process improvement, including KPI development and management:

         a.    
Be able to take an active part in identifying process inefficiencies and propose improvements which are lean and technically feasible. This includes automation solutions from simple to complex (including ML models) where possible.
         b.    Participate and support in driving operating model and cost optimization solutions in line with company and divisional business goals and KPIs.
         c.    Support the development and implementation of process improvements

3. Divisional strategy:

        a.    Contribute to the development of divisional strategy:
                i.          
Collaborate with key stakeholders to identify objectives,
               ii.          
Conduct market analysis if needed,
            iii.         Provide insights for strategy formulation.
       a.    Support strategy implementation:
                i.          
Collaborate with cross-functional teams to ensure the successful execution of strategic initiatives by taking ownership.
               ii.          
Monitor progress, identify obstacles, and propose solutions.
         
4. Communication:

         a.    
Ensure that all project/process changes are communicated with respective stakeholders and within a timely manner.
         b.    Participate in the design and delivery of cross-functional communications on key results impacting the business, working closely with internal communications
         c.    Develop presentations tailored for different audiences with an appropriate tone of voice and storytelling skills.

What makes you a great fit:

  • Bachelor’s Degree in related fields (business management, strategic management, or others);
  • Proven 3+ years of working experience in corporate project management (previous experience in Big 4 companies or consulting houses would be considered an advantage);
  • Previous experience in the fintech industry will be considered as an advantage;
  • Strong analytical skills/data analysis skills;
  • Excellent internal communication, written and verbal communication skills, presentation skills;
  • Resilience to work across a number of projects and balance a workload;
  • Enthusiasm for research

What we offer along the way:

  • Competitive and attractive compensation
  • Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
  • Flight tickets, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family (if relocating)
  • Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
  • Generous time off, including 21 days of annual leave and paid sick leave
  • Education allowance for your children’s school and kindergarten fees
  • Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc
  • A branded company car (if relocating) with a parking space near the office
  • Outstanding team-building experiences and Exness community gatherings
Director of Product
Fortis Games
🇵🇹 Portugal
🚀 Management
🏠 Remote
Feb 22, 2024

As the Director of Product, you will work closely with Game Design leads in defining the product strategy for our pre-production title. This includes writing product specifications, implementing features, and leveraging data insights to deliver business outcomes that meaningfully improve metrics and enhance the player experience.

What you'll achieve

  • Drive the product towards a successful commercial launch through the development and release of new features as well as iterative improvements on existing ones
  • Deliver clear, concise, and thorough product specifications to cross functional teams responsible for implementing these systems and tools
  • Lead a team of Product Managers and cross-discipline development teams to deliver world-class products
  • Be acutely aware of our competitors and their live-operations and monetization designs, becoming an expert in top mid-core mobile F2P titles
  • Generate revenue forecasts and align content release cadences to achieve targets
  • Establish an A/B testing roadmap and manage data readouts to continually iterate and optimize monetization KPIs

What you'll need to be successful

  • 8+ years of relevant Product experience in F2P mobile gaming or in a closely-related space
  • Proven experience working on a Top Grossing F2P mobile title in a leadership role as well as in a hands-on day-to-day execution capacity
  • Deep knowledge and expertise around driving monetization and player engagement
  • Strong analytical skills and ability to translate large datasets into actionable insights; experience using Looker and writing SQL queries a plus
  • Strong quantitative skills and expert level proficiency with Excel/spreadsheets
  • A holistic view of game systems and the downstream effects of all product design decisions throughout both the product and player lifecycle
  • A firm understanding of fundamental design principles, game economies, and player psychology that allows you to design from first principles
  • A natural curiosity and eagerness to learn - we believe this is essential to our ability to stay ahead of the market and value this over years of experience

*PLEASE SUBMIT RESUME IN ENGLISH*

Why join us

There are many reasons to join us, but here are a few:

  • We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
  • We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
  • Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming
Technology Product Manager
Neon
🌎 World
🚀 Management
🏠 Remote
Feb 22, 2024

We are looking for an experienced Technology Product Manager with a focus on products for engineering teams who will run the product ideation and prioritization in their area. In this role, you will ensure the successful implementation of product ideas that improve developer experiences. Your ability to distill requirements, prioritize effectively, and manage complex solutions will be crucial to our success.

Time zone: from GMT-5 to GMT+2

Key Responsibilities

Feature Delivery:

  • Collaborate with cross-functional teams, including Product Engineering and Design, to define and prioritize product features.
  • Develop and maintain a comprehensive product roadmap that aligns with the overall business strategy and user needs.
  • Conduct market research and competitor analysis to identify opportunities for feature enhancement and differentiation.
  • Work closely with the Product Engineering team to ensure timely and high-quality delivery of product features.

User-Centric Approach:

  • Connect with users to deeply understand their needs, desires, and pain points.
  • Collaborate closely with Design and Product Engineering teams to transform user insights into tangible product features.
  • Ensure that product development aligns with user personas and addresses their specific needs.

Requirements Definition:

  • Distill high-level ideas and concepts into detailed product requirements, including user stories, feature specifications, and acceptance criteria.
  • Communicate requirements effectively to cross-functional teams to guide development efforts.

We’re looking for someone who has

  • Proven track record as a Product Manager for a technology product (preferably a product for application developers).
  • Demonstrated experience in data-driven decision-making and the ability to prioritize product features and enhancements based on data insights.
  • Technical aptitude:
  • Hands-on experience running SQL queries and working with APIs.
  • Basic understanding of distributed systems and service-oriented architecture.
  • Familiarity with the database domain, either as a user or as a Product Manager for a team heavily reliant on databases with a significant setup.
  • Ability to navigate complex engineering environments, including experience with multi-team collaboration and managing dependencies between teams.
  • Prior experience in a startup environment showcasing adaptability, agility, and a hands-on approach to problem-solving.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.

It's a bonus if you have

  • Engineering background (e.g., you wrote some code before)
  • Experience in a big company with several hundred/ thousand people in Engineering
  • Experience operating a service, including defining Service Level Objectives (SLOs) and ensuring uptime requirements.

Our Offer

  • You have an opportunity to be an early employee in the fast-scaling ambitious team
  • You can work 100% remote: we'll handle all formalities to arrange work from your home
  • We pay top of the market in most parts of the world
  • We grant equity (stock options) for all full-time hires
  • We offer a competitive benefits package in line with all tech companies (top-notch equipment, co-working allowance, unlimited vacations, paid parental leaves, and much more)
  • We are distributed, yet make our bonds during regular offsites (the last one was in Barcelona)
Head of Creator Relations
Wisebits
🌎 World
🚀 Management
🏠 Remote
Feb 19, 2024

The Head of Creator Relations develops our creator strategy, oversees its execution, and manages the relationships with key influencers and creators, resulting in the creation of cool content consistent with our main mission that engages our users across several platforms and channels.

Responsibilities:

  • Create overall global content strategies  and creator activations for our platforms;
  • Manage our Acquisition team and help manage influencer/creator relationships to create compelling content that helps retain current users, and attracts new ones;
  • Talent identification, development, and growth ;
  • Management of agency, influencer, and creator negotiations and contracting;
  • Negotiate directly with creators, their business managers;
  • Work with our business partners to oversee campaigns and ensure the delivery of content on our platforms;
  • Leverage the Creator Network, in partnership with the Community, to manage creators and their content and to cultivate new relationships;
  • Lead meetings, brainstorms, and planning sessions;
  • Communicate trends, shifts, opportunities, and statuses with partners;
  • Use tools to improve influencer content performance and identify the most appropriate creators to meet campaign goals;
  • Develop comprehensive reporting to share the creator campaign impact;
  • Foster relationships with our teams, including development, communications, brand, legal and finance.

Requirements:

  • 3+ years experience in a similar role, working in influencer or creator relations;
  • Strong analytical and problem-solving skills;
  • Experience working in a fast-paced and dynamic environment.

It will be a plus:

  • Social media experience is a plus;
  • Product management experience is a plus;
  • Excellent communication and interpersonal skills.

What we offer:

  • Remote format of work with the provision of necessary equipment;
  • No bureaucracy;
  • Generous benefits package (medical insurance, language courses, vocational training and tax coverage);
  • A friendly international team.
Product Manager
Salmon
🇵🇭 Philippines
🚀 Management
🏠 Remote & ✈️ Relocation
Feb 16, 2024

We are looking for a new addition to our team - Product Manager. As a key player in our Onboarding Team, you will have the opportunity to shape the first interactions our customers have with Salmon, driving growth and optimizing the onboarding funnel for our Credit Cards product.

Your Future Tasks:

  • Optimize the onboarding funnel for our Credit Cards product
  • Conduct research and formulate hypotheses for improvements
  • Collaborate with Marketing, Risks, and Portfolio teams to manage a backlog of enhancements
  • Enhance product and process monitoring with our product analytics team
  • Collaborate with development and design teams to deliver cutting-edge features
  • Provide business specifications for mobile apps and backend systems
  • Participate in market and Filipino habitat discovery
  • Bring your own ideas and vision to help us become Fintech #1 in SEA

Successful Candidates Will Have:

  • 2+ years of experience as a Product Manager/Analyst in a consumer-facing business, with expertise in mobile apps and web
  • Startup experience (20-100 people) and a proven track record in creating financial products
  • Proficiency in understanding and tracking relevant metrics
  • Ability to apply data-driven decision-making and gather customer feedback
  • Fluent communication with developers, understanding of mobile OS (iOS, Android), and familiarity with web frameworks (React, Angular)
  • Knowledge of APIs, system logs (Splunk, Graylog), and understanding of SQL and DBMS principles
  • Intermediate English proficiency

Bonus Points If You:

  • Are familiar with online marketing practices
  • Have experience with Firebase, Appsflyer, Swagger, UML/BPMN
  • Great skills SQL and possibility to build analytics by yourself

Why Join Salmon:

  • Make a real impact on a fast-growing startup
  • Open-minded environment fostering innovation and fresh ideas
  • Competitive compensation and medical insurance
  • Relocation support for eligible candidates
  • Engaging corporate events and team-building activities
  • A brand-new office in Manila, Philippines
  • Collaboration with a passionate international team spanning the globe
Senior Product Manager
OneTrust
🌎 World
🚀 Management
🏠 Remote
Feb 13, 2024

We are seeking a Senior Product Manager to join our dynamic and collaborative Product Organization and lead the charge for developing and optimizing our Helpline Case Management product within our Ethics & Compliance cloud. As a key player in our product management team, you will be instrumental in defining the strategic direction, driving innovation, and ensuring the success of our Ethics products.

Your Mission

Your mission is to lead the charge for developing and optimizing our Helpline Case Management (HLCM) solution.

Responsibilities include:

  • Product Strategy and Vision: Develop and articulate a compelling vision and strategy for platform services, specifically targeting integrations, automation, and workflow enhancements.  Collaborate with cross-functional teams to align product roadmaps with overall company objectives.
  • Product Development and Lifecycle Management: Define and prioritize features, enhancements, and capabilities for platform services, ensuring a seamless integration experience for users. Drive the entire product development lifecycle, from ideation and design to implementation, testing, and release.
  • Leadership and Collaboration: Work closely with engineering, design, sales, and customer success teams to ensure a unified approach to product development and delivery.
  • Market Analysis and User Research: Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive landscape within the integration and process automation space.  Utilize user feedback and data-driven insights to inform product decisions and prioritize features.
  • Case Management Design: Function as a primary SME (subject matter expert) on case management design and tooling, building an understanding of the competitive landscape from strategy to functional capabilities.
  • Automation and Workflow Optimization: Spearhead initiatives to enhance automation capabilities and streamline workflows, improving efficiency and user experience. Collaborate with UX/UI teams to ensure intuitive and user-friendly designs.
  • Understand The User: Function as the primary SME on the key use cases for the various HLCM personas.
  • Performance Metrics and Analysis: Establish and monitor key performance indicators (KPIs) to measure the success and impact of platform services. Regularly analyze data and customer feedback to iterate on features and improve overall product performance.

You Are

A subject matter expert for the SpeakUp (Helpline Case Management) product line, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.  

  • Drives continuous improvement through effective communication, conflict resolution, and problem-solving.
  • Demonstrates a keen appreciation for diverse perspectives within teams and values the input of all members.
  • Possesses excellent verbal and written communication skills, adept at engaging stakeholders at all levels.
  • Champions a customer-centric mindset and excels in translating customer needs into actionable product development.
  • Empathizes deeply with customer needs and experiences.
  • Demonstrates robust organizational capabilities.
  • Exhibits exemplary communication, interpersonal, analytical, and problem-solving skills.

Your Experience includes

  • Bachelor's degree in Computer Science, Engineering or related technical or business field.
  • 5-7 years of experience as a Product Manager
  • Experience with breaking down complex problems into epics, stories, and tasks
  • Experience managing product roadmaps, documenting goals and themes, for multiple products in a product pipeline
  • Proven ability to develop product strategies and effectively communicate recommendations to executive management
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Experience planning for "end of life" in product and leading EOL processes across stakeholders
  • Experience contributing to technical debt planning and automation backlog
  • Strong knowledge in building SaaS products
  • Strong problem-solving skills and the ability to know when it's necessary to roll up one's sleeves to get the job done
  • Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business
  • Excellent written and verbal communication skills  

Extra Awesome

  • Previous experience within the Ethics & Compliance market
  • Previous experience building work management, workflow, and web form solutions

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, remote or hybrid workplace flexibility, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Regional Partner Marketing
Acronis
🇬🇧 Great Britain
🚀 Management
🏠 Remote
Feb 9, 2024

As Regional Partner Marketing, you will be responsible for developing and executing the marketing plans to increase the demand and the brand awareness for Acronis solutions across the United Kingdom and Ireland. You will plan, implement and track all Acronis lead generation and channel marketing activities to support aggressive sales goals. To do so, you will work closely with the local sales teams, global marketing team, channel and alliance partners. This position is home office based in the UK.

Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

What you'll do

  • Develop and manage quarterly marketing plans and budgets in the regions to meet lead targets and support our Acronis sales organization.
  • Develop channel-marketing opportunities with distribution, service providers and resellers through joint marketing plans and co-funding.
  • Manage local online and off-line marketing campaigns across diverse channels.
  • Ensure the smooth and timely execution of global campaigns in your region, including content review, list management, scheduling and Salesforce.com reporting to guarantee program effectiveness.
  • Manage public and Acronis events including logistics, pre- and post-event activities and reporting.
  • Brief and manage telemarketing resources to ensure proper qualification and conversion of marketing leads.
  • Work cross-functionally with product marketing, channel and campaign groups to roll out high-impact integrated campaigns, and ensure consistent brand messaging across all communications.
  • Local content development, review and proof reading of global marketing materials
  • Responsible for forecasting, tracking and reporting the ROI of all marketing activities.
  • Negotiate, manage and track contracts, purchase orders and invoices.

What you bring (Experience & Qualifications)

  • Relevant higher education degree (e.g. Business Administration) or long-term experience in marketing
  • 5+ years of experience in the IT market
  • 5+ years experience in the channel sales / B2B marketing area and in developing marketing strategies
  • Full command of channel enablement tools and relationship management
  • Proven skills at rolling out integrated marketing programs
  • Exceptional organizational abilities, detail oriented, strong multi-tasking and prioritization abilities
  • Good numeracy to analyze campaigns for return investment and decide future activity.
  • Proven ability to work cross-functionally at various levels (local, regional and global) of an organization
  • Must be familiar with office software (Word, Excel, PowerPoint) and CRM applications (salesforce.com highly desired; and Marketo a plus)
  • Willingness to travel
  • Excellent English skills

*Please submit your resume and application in English

Project Manager
Easybrain
🌎 World
🚀 Management
🏠 Remote
Feb 9, 2024

Easybrain is currently looking for a skilled Project Manager to participate in the development of mobile titles that millions of users play daily.

Responsibilities:

  • Managing projects in the mobile development;
  • Maintaining project documentation;
  • Risk management;
  • Reporting;
  • Working with teams (3-6 people);
  • Interacting with stakeholders such as product managers;
  • Adhering to the accepted development procedures and optimizing them;
  • Working with the Atlassian services: JIRA, Confluence, Bitbucket;
  • Set up of third-party services.

Requirements:

  • At least 2 years of extensive experience as a project manager in mobile development (game development will be an advantage);
  • Team management skills;
  • Experience working with the Atlassian services: JIRA, Confluence, Bitbucket is a plus;
  • Command of English no lower than Upper-Intermediate;
  • Advanced command of Russian is a must;
  • Grasp of the modern project management methodologies;
  • Good communication and analytical skills;
  • Leadership skills.

Benefits:

  • High salary with performance bonuses;
  • Modern office and equipment;
  • Snacks and drinks;
  • Attendance of key industry events;
  • Medical insurance;
  • Sports reimbursement;
  • English lessons;
  • Relocation package if needed;
  • Fast-paced and easy-going environment.
Head of Publisher Partnerships
AI Digital
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
Feb 7, 2024

Key Responsibilities:

  • Supply Strategy: Develop and execute a supply-side strategy that aligns with the network's overall business objectives, including inventory growth, revenue optimization, and publisher relationship management.
  • Publisher Partnerships: Build and maintain strong relationships with publishers, websites, app developers, and other supply partners to secure high-quality advertising inventory.
  • Inventory Optimization: Analyze and optimize the existing supply sources to ensure maximum fill rates, ad viewability, and user engagement while minimizing ad fraud and brand safety issues.
  • Negotiation and Contracting: Negotiate favorable terms and agreements with publishers and suppliers to secure competitive pricing, exclusive inventory, and access to premium ad placements.
  • Data Analysis: Utilize data analytics and reporting tools to track and analyze supply-side performance metrics, including eCPM, CTR, fill rates, and user demographics.
  • Ad Quality Control: Implement and enforce ad quality standards to maintain a high level of user experience and brand safety across the network.
  • Ad Format Diversification: Identify and implement new ad formats and technologies to diversify the supply and enhance user engagement.
  • Team Leadership: Build and lead a team of supply-side professionals, providing guidance, coaching, and mentorship to ensure team goals are met.
  • Revenue Growth: Work closely with the BizDev and Adops teams to support revenue growth initiatives and develop strategies to attract premium advertisers.

Experience & Skills:

  • Fluent English;
  • Bachelor's degree in business, marketing, advertising, or a related field. MBA preferred.
  • Several years of experience in digital advertising, with a focus on supply-side operations and partnerships.
  • Strong negotiation and contract management skills.
  • Proficiency in data analytics and reporting tools.
  • In-depth knowledge of the digital advertising ecosystem, programmatic advertising, and ad tech.
  • Excellent communication and leadership skills.
  • Strategic thinking and problem-solving abilities.

Working Conditions:

  • Competitive salary paid in USD;
  • Remote work;
  • Flexible schedule;
  • 10 days of paid sick leave and 21 days of paid annual leave;
  • Opportunity for professional growth and development;
  • Corporate events (online cooking master classes, yoga, etc.);
  • No bureaucracy or micromanagement.
Account Manager (Payment Systems)
Xsolla
🇧🇷 Brazil
🚀 Management
🏠 Remote
Feb 5, 2024

We are seeking an experienced and talented Partner Account Manager to join our esteemed global Payments team at Xsolla. The ideal candidate will possess fluency in English, proficiency in the e-commerce industry, a background in business communications, and demonstrate a sense of responsibility. We value individuals who are proactive, capable of working independently, and contribute effectively as team players.

If you are an accomplished Account Manager with a robust foundation in payment systems and aspire to play a pivotal role with abundant growth opportunities within a leading multi-billion-dollar fintech in the video game industry, we encourage you to apply.

Responsibilities

  • Client-Facing Excellence: Lead client interactions, especially in the LATAM region, showcasing strong verbal and written English communication skills
  • Cross-Functional Collaboration: Work seamlessly across teams, including finance, legal, and product development, to support and manage partners' needs
  • Optimization Expertise: Enhance partner interaction processes, mitigate conflicts, and ensure the optimal fulfillment of financial obligations
  • Market Insight: Stay ahead by monitoring market trends and cultivating business relationships with existing partners
  • Innovative Partnerships: Identify and pursue new business opportunities within our current partner network

Requirements

  • Previous experience: Fintech, Payments experience is preferred
  • Language Proficiency: Upper-intermediate or higher English proficiency (oral and written)
  • Communication Mastery: Demonstrate high-level business communication skills
  • Priority Setting: Clearly articulate tasks and set priorities effectively
  • Analytical Prowess: Exhibit advanced communicative, analytical, and proactive thinking skills
  • Problem-Solving Skills: Strong organizational and problem-solving capabilities
  • Partnership Development: Show an aptitude for developing productive partnerships
  • Autonomous Proactivity: Ability to work independently and proactively contribute to the team
  • Technical Proficiency: Atlassian products such as Jira, Confluence, Atlas as well as Google WorkspaceA plus if:Experience at an organization with an entrepreneurial mindset

Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and standard regional holidays per year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.

Senior Product Manager (B2B)
Wheely
🇬🇧 Great Britain
🚀 Management
✈️ Relocation
Feb 5, 2024

As a Senior Product Manager you will spearhead the evolution of our esteemed "Wheely for Business" offering, bifurcating it into two distinguished products:

  • Very Important Client (VIC) & Corporate Memberships: A monthly payment or subscription tailored for when multiple users are being billed centrally.
  • Réception, which lets front of house arrange chauffeured journeys for anyone — even if they do not have the Wheely app.

In this pivotal role, you will foster collaboration with our sales team and engage directly with the product's end users, delving deep into insights to strategically position our product in this market.

What you will be doing

  • Lead a cross-functional team of engineers, designers, and data scientists
  • Set your team’s goals and roadmap to align with Wheely’s mission
  • Own your team’s products (existing and new) across the whole from idea, through development, to launch, growth and maintenance
  • Collaborate with other cross-functional teams (chauffeur, marketplace, billing, privacy)

Requirements

  • Relevant track record in product management at a high-growth technology company
  • You currently have (or had in the past) ownership of the full product development cycle: from finding the problem to delivering an effective solution
  • Experience working with software consumer products. Experience with iOS preferred but not required
  • Technical background (Computer Science degree, past experience as an engineer or coding side projects)
  • Excellent feature specification skills
  • Proficient in low-fidelity wire-framing tools
  • Fluency with data, you are able to pull your own numbers and do your own analysis

What we offer

Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options and an exceptional range of perks and benefits.

  • Competitive salary (£80,000 - £100,000 depending on the level) and equity package
  • Medical insurance, including dental services
  • Life and critical illness insurance
  • Monthly credit for Wheely journeys
  • Lunch allowance
  • Cycle to work scheme
  • Professional development subsidies
  • Best-in-class equipment
  • Wheely has an in-person culture but allows flexible working hours and work from home when needed.
Revenue Operations Lead
WebPros
🇪🇺 Europe
🚀 Management
🏠 Remote
Feb 2, 2024

We are looking for a Revenue Operations Lead to join our team. In this role, you will play a critical role in optimizing and aligning processes and systems to support our global teams in driving growth. Your primary focus will be on integrating and maximizing the efficiency of tools such as HubSpot, Salesforce and others to improve the overall revenue generation capabilities of the business.

The ideal candidate will leverage their expertise in automation, data analytics, project management, and GDPR compliance to enhance our revenue generation capabilities and drive overall business performance.

Key Responsibilities:

Operational Excellence:

  • Streamline and optimize processes to improve the efficiency and effectiveness of the sales cycles.
  • Develop and enforce technical and operational best practices for lead generation, opportunity management, and customer retention.
  • Maintain and enhance automated programs including email, lead scoring, lead nurturing, and data cleansing to support effective lead generation and customer engagement.

Data Management and Analysis:

  • Manage and analyze contact and company data to ensure accuracy and completeness.
  • Utilize advanced analytics tools to derive actionable insights from data to inform both technical and operational decision making.
  • Design and implement technical and operational solutions for tracking KPIs and performance metrics.

Technology Stack Management:

  • Oversee the implementation and integration of revenue-centric technologies, including CRM customizations, marketing automation, and sales enablement tools
  • Stay on top of industry trends and recommend innovative solutions to improve the technical and operational aspects of the revenue operations function.

Cross-Functional Collaboration:

  • Partner with marketing and sales teams to ensure seamless integration of technical solutions and alignment with revenue goals.
  • Foster collaboration between teams to improve the overall customer experience and identify upsell and cross-sell opportunities.
  • Partner with the marketing team to develop and execute campaigns that drive pipeline growth and revenue.

Training and Development:

  • Provide training and support to internal teams on tools, processes, and best practices.
  • Foster a culture of continuous learning and improvement within the revenue organization.

Qualifications:

  • Bachelor’s degree in a relevant field (Marketing, Business, Information Technology or related)
  • Proven experience in revenue, sales or marketing operations, with a track record of optimizing processes and driving results.
  • In-depth knowledge of technologies in the field, including CRM customization, marketing automation platforms, and sales enablement tools.
  • Strong analytical and problem-solving skills with the ability to translate technical and operational insights into actionable revenue strategies.
  • Excellent communication and interpersonal skills to collaborate effectively with diverse and global teams.
  • Demonstrated leadership and project management skills.
  • Proven experience in implementing and managing HubSpot and/or Salesforce platforms.
  • Proficiency in SQL for database querying.
  • Certifications in HubSpot/Salesforce, aside HTML and CSS experience are a plus.

If you are passionate about revenue operations and looking for an opportunity to join a dynamic and growing team, please apply today.

Project Manager
Synder
🌎 World
🚀 Management
🏠 Remote
Feb 2, 2024

As a Project Manager at Synder, you will prioritize Jira backlog. You will create lists of tasks for future sprints for Agile teams, considering the teams' capacity and expertise.

The tasks will come from:

  • Product team: features that drive the product forward.
  • Technical team: technical debt that needs to be taken care of.
  • Support team: cases validated by L3 support will be accumulated in Trello, and then you will be responsible for moving them to Jira and prioritizing them for a certain sprint.

What You Need

  • English level - B2;
  • basic technical knowledge (know how to read technical documentation);
  • high-level understanding of the accounting domain;
  • knowledge of software development processes and project management methodologies such as Scrum, Agile, and Kanban.
  • familiarity with tools like Jira Cloud, Confluence, and Trello. Knowledge of JQL would be fantastic;
  • pays attention to detail;
  • honors deadlines and does not need to be micro-managed;
  • organized and loves to manage people and processes to perform at their maximum productivity;
  • knows how to prioritize scarce resources;
  • wants to find out why things are the way they are and is ready to defend your point of view with solid arguments.
Head of Data & Analytics
Outschool
🇺🇸 USA
🚀 Management
🏠 Remote
Feb 1, 2024

As the Head of Data and Analytics at Outschool, you will steer our insights-driven vision and strategy, transforming how we leverage data across the marketplace to make informed decisions that create value for our users. This role offers the opportunity to lead and evolve a talented team of Data Scientists, Engineers and Analysts, directly impacting our strategy and business trajectory. You'll be instrumental in fostering a culture of data excellence, innovating in analytics, and ensuring compliance with data standards and policies. You’ll join our leadership team reporting into our Head of Finance (CFO) while partnering closely with Product and the whole leadership team to help Outschool achieve our mission to inspire kids to love learning.

Core responsibilities:

  • Deliver high-quality, actionable insights to inform and enhance business strategies within the first 6 months
  • Develop and champion a company-wide data and analytics strategy, ensuring continued compliance with all data policies and standards within 12 months
  • Establish and maintain robust data asset management, ensuring data accessibility and utility across the company within 24 months
  • Build, mentor, and retain a diverse and talented team, optimizing for performance and innovation
  • Oversee key data & analytics initiatives including but not limited Marketing Analytics, Data Privacy, Supply/Demand Metrics plus tools & systems
  • Lead the productionalization of DS/ML models in critical business areas
  • Direct the development and rollout of a DBT model to support robust insights
  • Champion the use of Looker and SQL across the organization, ensuring effective utilization post-rollout

Desired experience & skills:

  • A demonstrated track record driving strategic decisions leveraging sound business acumen & judgment
  • Demonstrated executive level or senior level leadership experience with a track record of team building and influencing cross functionally
  • Expertise in managing enterprise data architecture and analytics engineering tools (e.g., DBT)
  • Proficiency in data visualization tools (e.g., Looker) and programming languages (SQL, Python, R)
  • In-depth understanding of data-related legal and regulatory requirements (GDPR, LGPD, CCPA, PIPA, PIPEDA)
  • A strong understanding of and experience developing production ready data science & machine learning models
  • You’re comfortable working with a high degree of ownership and autonomy in your work

Other considerations:

  • Advanced skills in statistical analysis and e-commerce/marketplace-specific data concepts
  • Experience in an online marketplace, consumer products, and varied stages of company growth (startups to public companies)

Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. For New York and California candidates, as well as candidates based in Seattle, WA the salary range for this role would be $225,000-$325,000 USD.

For Washington candidates outside of Seattle, as well as Colorado candidates, the salary range for this role would be $202,500-$292,500 USD.

Outschool cares:

At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:

  • Shared Financial Success: Competitive salaries, stock options, and investment plans that make saving for retirement easier.
  • Health & Wellness: Comprehensive health, dental, vision, disability, and life insurance coverage options for employees and their families. Our medical benefits include fertility and family planning coverage. We also provide employees with online access to coaching and therapy sessions through our partner, ModernHealth.
  • PTO & Family Benefits: PTO and family leave enable our team to take the time that we need to recharge, relax, and spend time with family and friends.
  • Fully Distributed: With a team distributed across the US and Canada, we create a remote culture through expensable meals, virtual events, expensable home office setup, and internet allowance.
  • Lifelong Learners: Annual budgets to self-direct our professional development as well as DEI learning. There’s also a budget for employees’ learners to take classes on Outschool!
  • Community Impact: Outschool matches employee donations to established charities and has committed to support Outschool.org’s non-profit programs.
Technical Lead
Scalable Solutions
🇬🇪 Georgia
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 31, 2024

Tasks

  • Leading the team: C++ and Python developers, QA.
  • Design archicture, implement and maintain simulation subsystem of a trading platform.
  • Coding and code reviews.
  • Hiring developers.

Our expectations

  • 8+ years of C++ experience.
  • Experience managing a team of developers.
  • Experience in performance optimization or latency reduction.
  • Experience developing multi-threaded and network applications.
  • Knowledge of Linux/UNIX.
  • Responsibility and attention to details.
  • Strong knowledge of design patterns, data structures and algorithms.

Will be a plus

  • Experience with QT.
  • Experience with machine learning.

Additionally

  • Willingness to discuss relocation to Georgia;
  • The ability to work from anywhere in the world.
Senior Product Manager
Collectly
🇺🇸 USA
🚀 Management
✈️ Relocation
Jan 29, 2024

We are looking for an experienced Senior Product Manager with a healthcare background who is comfortable in a fast-paced environment. You will own the strategy and execution of our pre-service and/or growing our post-service product. Candidates located in Los Angeles, California (Santa Monica office location) are preferred.

Responsibilties

  • Own the roadmap and execution both for customers and business clients
  • Lead product discovery to find key business opportunities
  • Leverage customer behavior data and solicit ideas to build a fully fleshed-out product backlog
  • Define success KPIs to measure and report progress on goals
  • Communicate clearly and crisply with leadership stakeholders
  • Work with engineering and design teams to ensure that we build scalable solutions
  • Work with our sales and customer success teams to check the pulse of the market
  • Work with support to ensure that we iterate and improve upon the product experience

Requirements

  • 5+ years of Product Management experience in a B2B SaaS organization, preferably a startup
  • Strong product sense, analytical sense, and execution sense
  • Deep understanding of the US healthcare market
  • Managed a successful product from 0-1, or grew an existing product significantly
  • Relentlessly focused on customers' needs
  • Deep analytical, prioritization, and problem-solving skills
  • Exceptional interpersonal communication
  • Candidates already located in Los Angeles, California (Santa Monica office location) is preferred - candidates located in the United States and willing to relocate to Los Angeles will also be considered.

What We Offer

  • Unlimited PTO
  • Stock Options
  • 401K with company match
  • 100% employer covered medical benefits (including vision and dental)
  • Student loan contribution
  • Compensation: $140,000-165,000
Project Manager
Wisebits
🌎 World
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 29, 2024

If you’re an experienced Project Manager, if you’re into dealing with deadlines, reports, and tasks-trackers, so this might be an opening for you!

Our office is located in Limassol, where it’s never too cold :)

What you'll do:

  • Define the scope of the project in collaboration with the management team  and development team, create a detailed work plan;
  • Review the project schedule, and revise the schedule as required;
  • Measure project performance using appropriate tools and techniques;
  • Prepare reports and supporting documentation;
  • Ensure that the project is delivered on time and all the plans are fulfilled.

Desired Skills and Experience:

  • 3+ years experience of working in an In-house development team;
  • Solid organizational skills including attention to detail and multi-tasking skills;
  • Russian speaker with English (Upper Intermediate);
  • Experience in Web projects, previous leadership experience within an engineering team;
  • Strong understanding of Agile principles and methods;
  • Excellent time-management skills, interpersonal communication skills, as well as strong planning skills;
  • Working experience in a data-driven, result-oriented role;
  • Analytical thinking;
  • Experience in multicultural and multilingual environments is a plus;
  • Technical background (QA/Developer) is a plus.

What we offer:

  • Comfortable office in Limassol, Cyprus;
  • Young and energetic team;
  • An attractive package of remuneration;
  • Competitive Salary;
  • Medical insurance;
  • Free lunches;
  • Corporate mobile number;
    The chance to work in a passionate team with cutting-edge technology and business models;
  • Relocation package - tickets to Cyprus and 1-month accommodation provided by the Company.
    The company will also assist you with bringing along your family.
Lead Game Designer
Nexters
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 29, 2024

We are looking for an experienced Lead Game Designer to strengthen the game design strategy of one of our flagship projects Hero Wars Dominion Era (Desktop).

What you’ll be doing

Developing game solutions

  • Defining the game design strategy
  • Proposing directions for problem-solving and providing expert evaluation of proposed features/solutions/ideas
  • Identifying critical points in game design solutions and assisting in overcoming them
  • Developing systemic solutions aimed at achieving higher product quality with fewer resources
  • Offering unique and interesting game ideas in line with market trends and player needs
  • Creating concepts aimed at attracting and retaining players

Collaborating with the team

  • Acting as a game design expert, supporting other game designers in terms of their skill development
  • Systematizing the knowledge of game designers, providing training and development as needed
  • Creating a unified methodology, toolkit, and modern approaches to design within the game design team
  • Evaluating features - releasing high-quality features based on market trends, level of engagement, and depth of spending
  • Assisting game designers with complex tasks, conducting post-review of features when necessary

Performing people management

  • Acting as a functional leader for game designers
  • Conducting 1-2-1 meetings and assisting in the development of game designers
  • Participating in the hiring of new game designers
  • Participating in game designers` performance reviews

We hope that you have

  • Experience in a similar position on a large-scale project with a significant player base
  • Experience in managing a team of game designers (8-15 people)
  • High level of gameplay experience and familiarity with games
  • Understanding of current market trends in games and ability to track trends
  • Expertise in game design across all areas - sought-after mechanics, balance, methodologies, engagement, systemic approach, narrative
  • Strategic thinking - ability to identify key processes aimed at attracting and retaining players, as well as the ability to develop and implement market-driven approaches within the game design department
  • Understanding of technical aspects of game development and ability and willingness to collaborate with technical specialists
  • Skill of effective collaboration with the team
  • Willingness to make decisions and take responsibility
  • Ability to develop original concepts for game content, creative potential
  • Ability to analyze player feedback and use it to generate new hypotheses aimed at improving the gameplay experience

What we offer

  • Healthcare
    Medical care program (including dental service) or medical care compensation are available for you wherever you wish to work. The medical care program is also available for your family members if you choose to work from our official locations – Cyprus, Armenia, and Kazakhstan.
  • Work, life, and balance
    We offer a fair amount of paid vacation days and sick leave. You can work at one of our comfortable offices in official locations or from home.
  • Sports
    You can choose various sports activities like yoga, football, and volleyball in our official locations.
  • Relocation support
    A relocation package is available for you if you decide to join us in one of our official locations.
  • Skills improvement
    Let's learn languages: you can visit online English language courses. Greek and Armenian language lessons are available for everyone who works in Cyprus or Armenia. Our company encourages people of Nexters to take part in game jams, hackathons, and relevant conferences and meetups as expert speakers.
  • Events
    Our events are legendary – ask anyone who already works at Nexters. There are strategic sessions, workshops, parties, contests, and other activities every year.
  • Community & ESG
    We are proud of our local communities and support employees’ social initiatives. Dream big, act big: Nexters contribute to gaming’s positive impact on the world, hold a sustainability strategy, and take part in charity projects all over the world.

Work format

In one of the company's offices in Armenia, Kazakhstan, Cyprus or remotely.

Account Manager
TelQ Telecom
🇷🇸 Serbia
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 25, 2024

As an Account Manager, you will be helping us in building productive and long-term relationships with our accounts.

Key responsibilities:

  • Design account plans and manage relationships with the existing accounts to identify opportunities for cross and up-sales;
  • Build in-depth knowledge of clients’ business, challenges, and requirements;
  • Building productive, proactive, and long-term relationships with accounts encouraging high retention and customer satisfaction;
  • Act as SPOC for the client for all TelQ products;
  • Keep up-to-date records of activities, accounts, contacts, opportunities, and leads in Salesforce CRM;
  • Resolve common issues and problems faced by customers and deal with complaints to maintain trust;
  • Serve as the link of communication between key customers and internal teams;
  • With the help of senior colleagues work on expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.

Skills and qualifications:

  • 2+ years of experience in a target-driven B2B environment within the IT industry, especially within cloud, SaaS, CpaaS or telecom space;
  • Strong track record of B2B customer retention;
  • Ability to engage remotely with customers on a daily basis;
  • Solid selling, presentation and communication skills;
  • Strong sense of self-starting autonomy in everyday work, ability to work independently, take responsibility and be very proactive;
  • Fast learner, passionate for sales and with a genuine desire to help your customers;
  • Effective problem-solving and analytical abilities;
  • Excellent negotiation and active listening skills;
  • Full professional proficiency in English and Chinese;
  • Knowledge of other widely-spoken foreign languages is a big plus.

Why you should work with us:

  • Start-up environment in combination with financial stability and a real opportunity to grow a Successful SaaS platform.
  • Technology stack. We use a lot of leading tech in our stack and we will ensure that it always remains up-to-date.
  • One of the greatest learning opportunities. You will be working with a cutting-edge tech stack, touching most parts of our system, getting involved in architecture decisions, starting some projects from scratch, investigating and introducing new technologies.
  • Ability to make a significant impact. Most of your tasks will directly impact features used by the largest mobile network operators, SMS aggregators, and enterprise companies in the world that rely on our service.
  • Great company culture. A chance to work in a small, friendly team that likes to take good care of each other and grow together

Benefits & Perks:

  • A competitive compensation package.
  • Paid courses and certification to advance your skills.
  • Fully covered medical leave.
  • 25+ days annual leave.
  • Flexibility in working hours and remote working.
  • Top-notch company equipment.
  • Team building activities.
Senior Project Manager
Sparklo
🌎 World
🚀 Management
🏠 Remote
Jan 20, 2024

Project Manager is responsible for managing the hardware and software company projects in the MENA region, building relationships with top-tier clients and contributing to the overall success of Sparklo's business.

  • Project Management:

Oversee and manage the projects across the MENA region.

Ensure timely and successful completion of projects, meeting quality standards.Evaluate the effectiveness of the decisions made for the project's progress.

Develop various business models to launch new product lines, services, and explore market entry strategies.

  • Account Management:

Act as the key account manager for international clients.

Foster and maintain strong relationships with clients to understand their needs and expectations.

  • Customisation and Integration:

Collaborate with the Product team and IT department to customise hardware and software solutions for clients.

Ensure seamless integrations with client requirements.

  • Loyalty Program Development:

Develop and implement the Sparklo Loyalty program in collaboration with partners, offering tailored benefits to MENA users.

Strategise and execute loyalty initiatives to enhance customer engagement.

  • Client Presentations:

Conduct presentations and workshops about the company products to clients.

Clearly articulate product features, benefits, and customization options.

Requirements

  • Master's degree in Business, Project Management, or a related field.
  • Proven experience in project management of 6 years.
  • Strong account management skills with a focus on international clients.
  • Familiarity with loyalty program development and implementation. Experience in hardware and software customisation is preferred.
  • Excellent spoken and written English.
  • Excellent presentation and communication skills.
  • Ability to work collaboratively across teams and with clients.
  • Experience in start-ups is preferred.

Conditions

  • Ambitious tasks with a technologically advanced product that society needs
  • Competitive salary
  • Prospects for Development and growth in an international company
  • Flexible work schedule
  • Young, friendly team, lack of bureaucracy, open management
Account Manager
Andersen
🇩🇪 Germany
🚀 Management
✈️ Relocation
Jan 20, 2024

Responsibilities

  • Formulating a customer development strategy and implementing it.
  • Increasing sales and project profitability.
  • Monitoring PnL.
  • Establishing and maintaining strong long-term partnerships with customers and their key executives.
  • Cooperating with Andersen’s team and our customers’ key executives on identifying potential business issues, proposing solutions to eliminate them, and developing and implementing business processes to work with customers.
  • Actively resolving current issues and concerns of our customers.
  • Conducting pre-sales activities, developing and presenting solutions to support project plans and strategies, and monitoring their results.
  • Participating in face-to-face meetings, organizing and holding presentations, delegating and organizing processes between the company’s departments to implement the strategy.
  • Going on business trips to meet our customers (the USA, Western and Central Europe, the UAE, Australia, etc.).

Requirements

  • Experience as an Account Manager/Sales Director/Head of Sales for 3+ years.
  • Experience in sales in foreign markets.
  • Solid understanding of the business processes in large and medium-sized companies.
  • Experience in negotiating and communicating with C-level people.
  • Communication and teamwork skills.
  • Level of spoken English – Upper-Intermediate.

Desired skills

  • Experience in formulating and implementing strategies or plans for account development.
  • Technical knowledge in the field of IT with the sufficient ability to delve into the technical aspects of technology.
  • Knowledge of additional languages.

Reasons to join us

  • Andersen cooperates with such businesses as Siemens, Allianz, TUI, Verivox, Johnson & Johnson, etc..
  • The opportunity to gain experience in developing business relationships with the world's largest brands, large-scale projects using cutting-edge technologies.
  • High-profile deals, negotiation practice, and live communication in foreign languages.
  • Your own lead generation team and personal assistant.
  • We will also provide access both to the corporate training portal and internal training programs, where the company's entire knowledge base is compiled and constantly updated: PM, QA, BA, Intro to Computer Science, Intro to Information Security, Software Processes and Agile Practices, ICAgile course (ICP-ATF), SAFe DevOps, Growth mindset for Agile Delivery, Frontend, Backend, Mobile basics courses, etc. We also conduct internal and external training with experts in project management, negotiation, sales, etc..
  • Mentoring and adaptation programs to help you blend with the team and get involved in your work as comfortably as possible.
  • We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
  • We at Andersen have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.
Lead Customer Support Specialist
IntellectoKids
🇦🇲 Armenia
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 19, 2024

We are looking for a Lead Customer Support Specialist to take care of our customers - parents from all over the world.

Responsibilities:

  • managing responses to users through the customer communication system within the SLA
  • creating, updating, and improving support reports
  • basic troubleshooting and conveying bug reports to the team for funding rapid resolution
  • AppStore, Play Market, and TrustPilot review management
  • updating and reviewing communication drafts
  • collecting information for conducting CustDev
  • coordinating 2 customer support specialists
  • maintaining clear and up-to-date support documentation in Confluence

Requirements:

  • fluent English and Russian are a must
  • 3+ years of Customer Support experience, written requests/chat are preferred
  • ticketing system (Zendesk or HelpShift) and CRM system knowledge
  • experience being a mentor or being a team leader
  • the ability to communicate users’ issues to the team quickly
  • ability to work with a high volume of information

What do we offer:

  • the opportunity to become part of the best team in the mobile educational technology segment
  • high level of autonomy
  • acting as the key support specialist who implements the best support practices and shares his vision
  • wide range of various tasks
  • friendly and professional team
  • international product
  • payments in dollars
Strategic Account Manager
Hyperproof
🇺🇸 USA
🚀 Management
🏠 Remote
Jan 17, 2024

We are hiring a Strategic Account Manager who will maintain and expand our customer relationships with strategy and focus on our customers. As the Strategic Account Manager, you’ll be responsible for achieving the sales quota and assigned strategic account objectives. Our Strategic Account Manager represents the entire range of company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by Hyperproof. You’ll report to our VP of Customer Success.

Who you are:

You have a passion for winning growing business via our strategic customers and making an impact as an early member of a high-growth startup. You inspire others around you, work well across departments, and collaborate with team members of varied experiences.

In addition, you thrive in ambiguous situations and can construct a logical path forward without material oversight. You’re a constant learner, you’re curious and creative, and you enjoy problem-solving, whether that is tactics to increase deal velocity or ways to challenge clients to help them achieve their business goals.

What we are looking for you to do:

  • You'll foster strong and enduring relationships with key personnel in assigned customer accounts, driving customer expansion and deepening engagement.
  • You'll collaborate with internal teams, including support, service, and executive leadership, to exceed account performance objectives and exceed customer expectations.
  • You'll consistently achieve targets for increasing revenue and strategic objectives within your assigned accounts.
  • You'll take the lead in driving a proactive, collaborative account planning process that establishes mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • You'll continuously assess, clarify, and validate customer needs to ensure deep understanding and alignment.
  • You'll spearhead solution development efforts that effectively address customer needs, engaging all necessary company personnel.
  • You'll conduct thorough discovery processes to gain in-depth knowledge of your clients' business goals, identify process gaps, and uncover challenges that present opportunities for value creation.
  • You'll synthesize your findings into compelling value propositions, articulating the ROI and time-to-value of implementing our solutions in a clear and concise manner for executives.
  • You'll effectively communicate the value and future potential of Hyperproof's technologies to customers through verbal presentations, written communications, and live product demos.
  • You'll consistently surpass quarterly and annual revenue goals, providing accurate forecasts by quantifying opportunity size and likelihood in Salesforce.
  • You'll establish and manage joint action plans that align your clients, yourself, and Hyperproof's leadership team, ensuring mutual outcomes, deliverables, and timelines are well-defined and understood.

How you'll know you are successful:

  • You’ll be our customer's go-to person, trusted advisor
  • You’ll be responsible for all renewals/expansions due to ongoing engagement efforts over several months
  • You’ll establish trust with cross functional teams and take a proactive approach to collaboration

What you'll bring:

  • Proven commercial or enterprise market sales experience, preferably selling into B2B SaaS organizations 5-7 years.  
  • Bachelor's Degree from an accredited institution within Business, Finance or similar field of study.
  • Customer obsession – history of going above and beyond expectations, building tight relationships with your customers, and above all acting with integrity and transparency to represent Hyperproof.
  • Excellent communication skills
  • Executive presence – a clear demonstration of business acumen, with a high degree of comfort, presenting to and challenging C Suite executives.
  • Passion – through a variety of sources you stay at the forefront of cloud technologies and always search for ways to improve, challenge the status quo and change the world.
  • Naturally Curious – you have a general knowledge of the IT industry, with the capacity to learn and retain relevant information pertaining to cybersecurity threats, regulatory updates, evolving risks, emerging technologies, and Hyperproof’s competitive landscape.
  • Competitive – you’re a proven winner across domains and have the drive and energy to outwork and outmaneuver your competitors. You rarely lose, but when you do it motivates you to learn why and build strategies to avoid losing in the future.
  • Strong leadership and organizational skills – someone who naturally takes charge of meetings and drives issues to closure. You command resources internally and externally, ensuring projects are successfully completed on time and exceed expectations.
  • Excellent communication skills – ability to build alignment and clarity across both technical and non-technical audiences, and during contract negotiations you can work with procurement and legal teams to understand and clearly convey contract terms.
  • Winning as a team selling – enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
  • Closely coordinates company executive involvement with customer management. Works closely with Customer Success to ensure customer satisfaction and problem resolution.

Whats our tech:

  • Salesforce, Outreach, G-Suite, Chorus, Highspot, Planhat, Zoom

Location:

We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live.

Candidate experience:

  • We value your time and want you to know what to expect from us. For this interview, we expect to ask you to participate in 4 interviews and expect this to be completed within 4 hours over a two week period.
  • 1st Interview - Talent Acquisition
  • 2nd Interview - Hiring Manager - VP of Customer Success
  • 3rd Interview - Bar Raiser - COO
  • 4th Interview - Core Values - VP of Marketing  

Where you'll go:

  • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

What we offer:

  • Annual compensation reviews + equity
  • Unlimited PTO: strongly encouraged to unplug and recharge
  • Health: coverage for medical, dental, and vision - employee and dependents
  • 401K which vests immediately, complete with a 4% company match
  • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
  • Annual company in-person events and quarterly in-person connects
  • $1000 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
  • $100 quarterly paid wellness stipend
  • Pet insurance
  • Slack channel notifications turn off after 5 pm based on your time zone
  • Two Hyperpcharge weeks of rest where we close company wide (July & Dec)

The full compensation package is based on candidate experience and certifications.