Relocate to 🇵🇭 Philippines

Mira Search, a leading HR agency from Dubai, is hiring on behalf of our client - one of Europe’s largest digital consumer lending groups.
We are looking for an experienced Debt Collection Manager to join a dynamic financial team in Manila, Philippines. This role involves leading the debt collection team, optimizing recovery processes, and collaborating with various departments to enhance operational efficiency.

Key Responsibilities:

Managing the Debt Collection Process: Overseeing all stages of customer interaction, from initial reminders to debt recovery, ensuring effective collection strategies.
Process Improvement: Developing and implementing initiatives to enhance the efficiency of debt collection, taking into account different loan types, including short-term, long-term, and secured vehicle/motorcycle loans.
Performance Monitoring: Tracking key performance indicators (KPIs) such as Recovery Rates, Roll Rates, Cost of Collection, and other operational metrics.
Team Leadership: Setting goals, managing performance, conducting regular meetings, and ensuring smooth coordination within the collection team.
Enhancing Communication Channels: Implementing and optimizing various communication methods (IVR, SMS, push notifications, email, etc.) to improve customer interaction and debt recovery outcomes.
Cross-Department Collaboration: Working closely with Quality Control, analysts, BI developers, and IT teams to refine scripts, streamline processes, and implement technological improvements.
Strategic Planning: Developing and updating a roadmap for key collection strategies, setting team priorities, and defining operational objectives.
Data-Driven Approach: Formulating and assigning tasks to analysts, BI developers, and IT specialists to optimize collection processes through data insights.
Reporting & Stakeholder Communication: Preparing and presenting performance reports, proposing process enhancements, and maintaining clear communication with company leadership.

Requirements:

Education: Higher education in Mathematics, Business, or a related technical field.
Experience: 3 to 6 years in debt collection or customer-facing roles within financial institutions (banks, collection agencies, fintech companies).
Leadership Skills: Experience managing teams of 3 or more people is a plus.
Team Management Abilities: Strong understanding of employee motivation and effective team coordination.
Technical Knowledge: Familiarity with collection systems, customer request aggregation platforms, and telephony dialer systems.
Language Proficiency: Advanced spoken English (B2 level or higher).
Relocation Readiness: Willingness to relocate to Manila, Philippines. (relocating within 1 to 1.5 months after hiring)
Technical Skills: Proficiency in MS Office (Excel, PowerPoint); knowledge of SQL is an advantage.
Preferred Background: Experience in analytics or consulting is a plus.

Benefits:

Comprehensive relocation package for the employee and their family, including visa support, flight tickets to Manila, hotel accommodation for the first two weeks, and medical insurance.
On-site work in a modern office environment (not remote).
Competitive salary and + annual bonus.
Career growth opportunities.
Engaging corporate culture with regular team-building events and offsite activities.

*Dear Candidates, due to a high volume of applications, only selected candidates will be contacted for interviews. We appreciate your understanding. Thank you for considering a career with us.

Middle/Senior Cloud Engineer

🏠 Remote & ✈️ Relocation

As a Middle/Senior Cloud Engineer specializing in AWS, your role will encompass:

Crafting, developing, and managing scalable AWS infrastructure.
Establishing and maintaining effective CI/CD pipelines for optimized application deployment.
Monitoring and swiftly resolving application and infrastructure issues.
Collaborating seamlessly with cross-functional teams to ensure smooth software integration and deployment.
Assuring adherence to security policies and industry best practices.
Driving automation of infrastructure and application deployment processes.
Ensuring the resilience and availability of production systems.

To excel in this role, you will need:

Over 3 years of professional experience in Cloud, Infrastructure, or Software engineering.
Profound familiarity with AWS services, encompassing EC2, S3, RDS, CloudFront, VPC, Lambda, and more.
Mastery of Infrastructure as Code (IaC) tools like Ansible, Terraform, and AWS CDK.
Adeptness in containerization and orchestration technologies, including Docker, Kubernetes (EKS/ECS).
Proficiency in scripting languages like Python, Bash, or Golang.
Hands-on experience with CI/CD tools such as Gitlab, Gitlab-CI, and FluxCD(v2).
Strong grasp of networking principles and protocols.
Competency in Service Mesh, specifically Istio.
Familiarity with monitoring tools: Prometheus, VictoriaMetrics, AlertManager, and Grafana.
Ability to thrive in a dynamic, fast-paced work environment.
Exceptional analytical, problem-solving and communication abilities.

Why would it be cool to work with us?

The chance to contribute to the development of genuinely useful and impactful products
An open-minded environment that welcomes fresh ideas and encourages innovation
Our new office in Manila, Philippines
Relocation support for eligible candidates
Engaging corporate events and team-building activities
Distributed team around the world
Collaborating with a passionate international team spanning the globe

Senior Client Experience Manager

We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices. We're looking for more bright minds who'd love to change the world by solving complex problems.

What you'll do:

Report weekly to the Chief Customer Officer, providing updates on team performance, key metrics, and progress toward retention and renewal revenue goals.
Organize regular CX team meetings to align on retention strategies, address challenges, and share updates on ongoing initiatives.
Conduct performance reviews for regional and country leads, providing coaching, feedback, and development to enhance team performance.
Regularly analyze and report on renewal revenue data, tracking risks and opportunities to inform actionable strategies for retention and growth.
Monitor customer health and satisfaction metrics through CRM and analytics tools, identifying trends, risks, and opportunities to guide the team’s direction.
Manage escalations: Resolve complex customer cases promptly, while coaching the team to resolve issues empathetically and effectively.
Collaborate with Sales, Finance, and Marketing teams to ensure renewal revenue tracking aligns with company forecasts and objectives.
Develop and implement proactive strategies to mitigate churn, leveraging predictive analytics and customer feedback.
Oversee recruitment, onboarding, and training of team members to ensure excellence in execution and customer impact.
Ensure the documentation of processes and workflows, maintaining clarity and scalability across CX operations.
Actively contribute to product development initiatives, ensuring customer insights influence the roadmap and deliver measurable value.
Disseminate updates and progress on initiatives to the team, ensuring alignment and coordination across regions.

Who you are:

Bachelor’s degree in Business Administration, Marketing, Psychology, Communications, or a related field
5–7+ years of experience in customer success, customer experience, or a related field, with a proven track record of retention and renewal revenue management.
Expertise in CRM platforms (e.g., Salesforce, HubSpot) and data analytics tools (e.g., Tableau, Looker, Power BI), with the ability to interpret data and translate it into actionable strategies.
Demonstrated ability to improve customer satisfaction metrics (e.g., NPS, CES) and reduce churn through strategic CX initiatives.
Experience managing global, cross-functional teams, with a strong focus on execution and measurable outcomes.
Proven success in leading initiatives that align CX strategies with company financial goals.

Osome grows alongside you, but we already have a few perks:

Competitive salary
Multi-cultural environment to enhance your global perspective.
Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget
Mental Health Leaves
Flexible working arrangement; Hybrid working arrangement

Data Analyst (POS Loans)

🏠 Remote & ✈️ Relocation

We are seeking a Data Analyst to join our POS Loans team.Loan issuance in thousands of stores across all the Philippines requires a network of numerous sales ambassadors and their managers. Their good performance is a key to success in this business. Performance is driven by several complex processes which make use of various rewards and penalties. Turning raw data into business statements you will play a decisive role in improving these strategies. In order to do this you will collaborate closely with the product team, development team, and DWH team - our processes, products, and internal infrastructure are actively evolving, requiring deep understanding of data and its nature. Your work will directly impact on decision-making and economics.

‍Key responsibilities:

Maintaining and improving processes regarding agent network performance
Data research of performance processes, identification of problem areas. Generating hypotheses for growth and optimization.
Developing, maintaining and improving reports in network performance domain as well as other domains in POS loans.
Supporting and enhancing our data models for stable operation and monitoring

You will successfully complete these tasks if you have:

At least 1+ years of experience with data analytics, experience in analytics with credit products would be a plus.
Excellent knowledge and deep expertise with SQL
Hands-on experience using Python for data manipulation
Experience in data visualization tools (e.g., Tableau, Databricks visualization tools, Python libs).
Outstanding communication and interpersonal abilities, capable of engaging and connecting with a diverse range of individuals and teams.
Strong verbal and written communication skills, with the ability to present complex data.
Bachelor’s degree in Data Science, Statistics, Mathematics, Physics, Computer Science, or a related field.

Why would it be cool to work with us? ‍What we create

Modern banking services for millions of Filipinos
Cutting-edge solutions based on the best world practices and AI implementation
Licensed neobank aiming to be a unicorn and leading fintech in the fast-growing region of Southeast Asia
A business capable of raising over $60MM from the ADQ (the sovereign wealth fund of Abu Dhabi), World Bank Group and other investors despite the challenging market
An environment that allows you to launch new products in 3-4 months
A basis for expanding into new markets all over the world

What we get

A passionate international team spanning the globe
Rapid professional growth. Merit (and merit only) rules the day
Reward for performance and long-term success of Salmon
Fast track to grow internationally
New office in Manila, Philippines
Relocation support for eligible candidates
Remote and hybrid options
Medical insurance, health and wellness benefits
A program of events and activities both online and in person

🏠 Remote & ✈️ Relocation

We are looking for a qualified Web QA Engineer to join our team and focus on ensuring the quality of our website. In this role, you will be responsible for manual testing of a new site, collaborating closely with the team to identify issues and improve performance. Your experience will help shape the testing strategy, ensuring its stability and reliability.

‍What we expect from candidate

General Testing Skills

3+ years of experience in web application testing, including REST API and GraphQL.
Manual Testing: Knowledge of test design techniques (boundary values, equivalence partitioning) for quick verification of new features and bug fixes.
Test Case Writing and Reporting Skills: Ability to document test cases, generate reports, and communicate findings to the team.

‍Functionality and API Testing

API Testing with Automation: Experience with Postman, Newman, or Supertest for creating automated API tests.
Load Testing: Skills in using load testing tools, such as k6, for performance testing.

‍Frontend Testing and UI/UX

UI/UX Testing: Ability to identify and document issues that users may encounter and assess user interface usability.
React (Next.js) Application Testing: Understanding of static site generation (SSG), client-side rendering, and server-side rendering (SSR).
Cross-Browser Testing: Ability to test applications across various browsers (Chrome, Firefox, Safari, Edge) and on different devices (desktop, tablet, mobile).
Automation with Cypress: Basic knowledge of Cypress with a willingness to deepen expertise in the tool for E2E and screenshot testing.

‍Security and Data Handling

Basic Database Skills: Fundamental SQL knowledge to validate data and test server-database interactions.
Security Testing: Basic knowledge of web application security (XSS, CSRF, SQL injection) to identify potential threats.

‍Tools and CI/CD Integration

Browser DevTools Usage: Experience with network analysis, performance analysis, debugging, and bug tracking using developer tools.
CI/CD Integration Skills: Ability to integrate tests into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) for automated test execution on code changes.

What we create

Modern banking services for millions of Filipinos
Cutting-edge solutions based on the best world practices and AI implementation· Licensed neobank aiming to be a unicorn and leading fintech in the fast-growing region of Southeast Asia
A business capable of raising over $60MM from the ADQ (the sovereign wealth fund of Abu Dhabi), World Bank Group and other investors despite the challenging market
An environment that allows you to launch new products in 3-4 months
A basis for expanding into new markets all over the world

‍What we get

A passionate international team spanning the globe
Rapid professional growth. Merit (and merit only) rules the day
Reward for performance and long-term success of Salmon
Fast track to grow internationally
New office in Manila, Philippines
Relocation support for eligible candidates
Remote and hybrid options
Medical insurance, health and wellness benefits
A program of events and activities both online and in person

If you wanna join our team - feel free to apply!

Junior Lead Development Representative

We seek a customer-centric Lead Development Rep (LDR) to join our team. The successful candidate will manage inquiries and marketing-generated interest from small businesses. The role involves creating a fantastic buying experience for the small business segment and delivering high-quality sales opportunities for our channel partners. As an LDR, occupy the critical space between the sales and marketing teams, ensuring a quick and efficient connection between potential customers and Sophos' channel partners.

What You Will Do

Gain a comprehensive understanding of the security threats faced by small businesses and uncover their security requirements. Provide advice and innovative ideas to help them minimize security risks.
Facilitate the management of inquiries and interest generated from small businesses by providing a prompt and efficient connection between prospective customers and Sophos' channel partners.
Act as the liaison between our marketing teams and channel partners by being proactive, consistent, and highly organized in your approach to managing leads and opportunities.
Utilize sales tools and processes to track progress and improve performance.
Stay up to date on industry trends and maintain a deep understanding of Sophos' products and services to effectively convey their value to customers.
Deliver top-notch chat engagement to both prospects and customers on Sophos.com with a white-glove approach.
Be flexible and willing to provide coverage for colleagues as needed, including those in the Chat Development (CDR) team.

What You Will Bring

1-2 years of work experience in customer-centric roles, preferably in a sales or marketing capacity.
Customer-centric mindset, with a strong focus on providing exceptional service and experiences.
Enthusiasm for learning and staying up to date with new technology and tools.
Strong written and verbal communication skills in English.
Strong multitasking, organization, and prioritization abilities.
Ability to work independently while also collaborating effectively within a team environment.
Comfort with remote work and a reliable remote setup.
Amenable to working on the late shift 10pm - 7am (covering North America)
Onsite in Makati office when requested at the manager's request

🏠 Remote & ✈️ Relocation

We are Salmon, an international fintech company in the Philippines. We provide inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service. We launched our startup almost a year ago, we are growing fast and have far-reaching plans and goals.We have assembled a team of passionate and experienced professionals and are looking for new players who are willing to challenge and achieve new heights with us.

‍Key responsibilities:‍

Collect, process, and analyze large datasets to identify trends and insights to inform business decisions.
Create, automate, and support reports for internal team.
Develop and maintain dashboards and reports to provide regular insights and support decision-making.
Collaborate with stakeholders across the organization to understand their data needs and provide tailored data solutions.
Communicate findings and insights to stakeholders in a clear and concise manner, both verbally and in writing.
Ensure data accuracy and integrity by performing regular data audits and data quality checks.
Stay up-to-date with the latest industry trends and technologies in data analysis and visualization such as graphs and infographics.
Provide ad-hoc data analysis as required to support business needs.

‍Qualifications:‍

Bachelor's degree in a related field such as date science, mathematics, statistics, computer science, or economics.
At least 2 years of experience in data analysis and data management is a huge plus.
Great knowledge in SQL and/or Python and experience working with large datasets.
Solid understanding of statistical concepts and techniques.
Excellent problem-solving skills and the ability to think creatively.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Open to recent graduates.

Why would it be cool to work with us?‍

The opportunity to work for making really useful and drive product
Open-mindedness to new ideas and the chance to sample something of your own
A new office in Manila, Philippines
Relocation support
Cool corporate events and team buildings
The opportunity to work remotely
Passionate international team around the world

Travel and Expense Intern

The primary responsibilities for this role include but are not limited to:

Assist the team in recording/tracking PH hardcopy receipt packets submission for the year 2020 (start of pandemic) until end of FY 2024
Assist the team in reviewing hardcopy receipt packets to ensure completeness of receipts and timely submission (i.e. within 30 days) for FY25 expense reports
Provide T&E team the list of those who have not submitted yet – T&E will email / follow up these employees.
Help organize/sort the documents for proper filing and storage.
Assist the team in reviewing one to two liner (simple) expense reports (i.e. BYOD) and check if there are possible duplicate submissions
Other tasks as assigned.

Requirements:

Obtaining a degree in any BSA or BSBA or similar courses related to Finance and Accounting
Knowledge of MS Excel, Word and other MS Office Applications is an advantage.
Strong organizational and time management skills
Flexible, assertive and a team-player
Strong desire to learn.

Junior Financial Analyst

In this role you will be supporting the preparation of financial reports, budgets, and forecasts, while also contributing to decision-making processes by offering insights through financial analysis and complex data manipulation. As a Junior Financial Analyst you will be ensuring data accuracy and completeness while identifying and effectively communicating key financial trends and insights. The ideal candidate for this role has excellent time management and organisational abilities, as well as advanced proficiency in MS-Excel and exceptional analytical skills.

What you’ll be doing:

Analyse extensive financial datasets for scalable, replicable reports, offering insights into the business.
Conduct budget versus actual analysis for global revenue, cost performance, and other financial metrics.
Explore business areas for potential risks or opportunities based on financial discoveries.
Collaborate on projects to ensure high-quality data usage.
Provide support to other Corporate FP&A team members.
Regularly reconcile and manipulate data for precise financial reporting.
Assist in developing and maintaining a finance dashboard for trend analysis.
Undertake Ad-Hoc analyses as required.

And a little bit of…

Testing the data quality available in the information systems and provide solutions to improve it.
Performing quality assurance on new reports and work on different automation projects that improve the flow of data between systems.

We're looking for a candidate who has experience with the following:

Previous experience in an Accounting Analyst, Financial Analyst, or Business Analyst role
Prior experience working with Salesforce and Looker
Proficiency in SQL writing (this is a bonus, but not needed!)
Proven experience managing priorities and meeting deadlines with a keen attention to detail

Our hiring process is very straightforward. You’ll undergo a preliminary video screening and the whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!

Come live the Lightspeed experience...

Ability to do your job in a permanent work from home environment;
Genuine career opportunities in a company that’s creating new jobs everyday;
Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy and healthy:

Competitive salary package
Benefits you can enjoy from day One (1): some text
- HMO for you and your 2 dependents
- Vacation and Sick Leaves
- Government Mandated Benefits
- Reimbursable Allowances
- Health and wellness benefit of 7500PHP per year
- Unlimited access to LinkedIn’s courses and classes
- Free access to Mental Health support and coaching services
Participate in the Lightspeed global culture

Junior Survey Programmer

Due to our continued growth, we are hiring for a Junior Survey Programmer at M3 Global Research, an M3 company. This is a long-term contract position and fully remote. This person must reside in the Philippines

About the Business Unit:

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

Job Description

The Junior Survey Programmer is responsible for programming market research studies against client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual also develops and implements “out of the box” solutions as needed. The programmer contributes to improving overall department efficiency by adhering to current best practices as well as contribute to creation of new best practices. This individual works closely with the other programmers and project managers and may work directly with clients on certain projects.

Programmer maintains full responsibility for online survey development and thoroughly reviews client materials.
Delivers high quality surveys against client’s materials.
Works to resolve amendments during quality assurance/client testing phase.
Strive to exceed the client’s satisfaction when programming:
Proactively suggests design improvements to ensure panelist comprehension.
Meets programming timelines.
Resolves data issues in the timeliest and most complete manner.
Works directly with the client on custom solutions.
Prepare survey for deployment and sets up link to track progress in field.
Work with Data Processing to meet client deliverable requirements, i.e., working on dashboards, specific data requirements etc.
Contributes to improve processes by working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage.
Spend time reporting and receiving information to and from their manager and continues to learn the latest technologies in the data collections field.

Qualifications

Market research experience, preferably pharmaceutical (min 3 years required).
Knowledge of ConfirmIT, in addition to Decipher (desirable).
JavaScript, jQuery, HTML programming knowledge.
Exceptional ability to multi-task and balance multiple projects and priorities.
Excellent interpersonal communication skills – both verbal and written.
Ingenuity and the willingness to learn new techniques.
Commitment to accuracy and integrity, doing it right the first time.
Strong problem-solving skills, including an ability to “think outside the box”.
Organized, self-motivated, and self-directed.
Adherence to set processes and standards.

🏠 Remote & ✈️ Relocation

As a Junior Accountant / Accountant within our team in Singapore, you will be an integral part of the Accounting Department, contributing to smooth financial operations and client advisory services.

What you'll do

Accounting

Prepare and ensure the accuracy of yearly/quarterly financial records in a timely manner
Review and verify payroll for personal tax filing or IR8A yearly
Ensure compliance with accounting principles and company policies

Client Advisory

Act as the primary point of contact for clients, addressing their accounting-related queries and concerns

Process Improvement

Identify inefficiencies in accounting software and processes, proposing solutions to streamline workflows
Stay updated with industry trends and changes in accounting regulations to ensure compliance

Who you are

2-3 years experience in an outsourced accounting practice/external audit firm, with a strong foundation in accounting principles (IFRS/SFRS).
Ability to adapt quickly to technological developments and provide constructive feedback for improvement.
Experience in handling UFS, payroll, personal tax, GST, accounts consolidation, and corporate tax is a plus.
Minimal supervision required; ability to manage tasks independently.
Strong interest in automation and embracing new tech advancements.
Effective time management skills with meticulous attention to detail.
Strong communication skills, both verbal and written.

Our Benefits

Experience the flexibility of a hybrid work arrangement to enjoy the best of both worlds
Ensure your well-being with a comprehensive healthcare package that covers your various medical needs
Explore the opportunity for professional growth with an annual training benefit

Equal Opportunity Statement

At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

🏠 Remote & ✈️ Relocation

We are looking for a new addition to our team - Product Manager. As a key player in our Onboarding Team, you will have the opportunity to shape the first interactions our customers have with Salmon, driving growth and optimizing the onboarding funnel for our Credit Cards product.

Your Future Tasks:

Optimize the onboarding funnel for our Credit Cards product
Conduct research and formulate hypotheses for improvements
Collaborate with Marketing, Risks, and Portfolio teams to manage a backlog of enhancements
Enhance product and process monitoring with our product analytics team
Collaborate with development and design teams to deliver cutting-edge features
Provide business specifications for mobile apps and backend systems
Participate in market and Filipino habitat discovery
Bring your own ideas and vision to help us become Fintech #1 in SEA

Successful Candidates Will Have:

2+ years of experience as a Product Manager/Analyst in a consumer-facing business, with expertise in mobile apps and web
Startup experience (20-100 people) and a proven track record in creating financial products
Proficiency in understanding and tracking relevant metrics
Ability to apply data-driven decision-making and gather customer feedback
Fluent communication with developers, understanding of mobile OS (iOS, Android), and familiarity with web frameworks (React, Angular)
Knowledge of APIs, system logs (Splunk, Graylog), and understanding of SQL and DBMS principles
Intermediate English proficiency

Bonus Points If You:

Are familiar with online marketing practices
Have experience with Firebase, Appsflyer, Swagger, UML/BPMN
Great skills SQL and possibility to build analytics by yourself

Why Join Salmon:

Make a real impact on a fast-growing startup
Open-minded environment fostering innovation and fresh ideas
Competitive compensation and medical insurance
Relocation support for eligible candidates
Engaging corporate events and team-building activities
A brand-new office in Manila, Philippines
Collaboration with a passionate international team spanning the globe

Junior Project Manager

🏠 Remote & ✈️ Relocation

The Project Manager is a motivated and detail-oriented individual, primarily responsible int the end-to-end delivery of projects that are essential to grow the company. You will collaborate with cross-functional teams such as, marketing, operations, technology, and risk management, to ensure successful product launches and continuous improvement.

Key responsibilities

Collaborate with cross-functional teams to develop and launch new products and future Fintech/Banking projects that will expand the company’s offering portfolio.
Liase and onboard partners to grow our capabilities, footprint, and the profitability.
Manage the product lifecycle, from ideation to launch to ongoing optimization, ensuring that all products are delivering on their intended value proposition and achieving their desired results.
Work with technology teams to define product requirements and ensure that products are built and delivered on time and on budget.
Provide regular updates to project stakeholders. Facilitate regular cadences and adhoc discussions with project stakeholders. Build relationship and rapport with internal and external stakeholders.

Qualifications:‍

Bachelor's degree in fields, such as business, finance, math, computer science.
At least 3 years of experience as a project manager or part of the project team, preferably in the banking or fintech field.
Experience in product and project management, with a track record of launching successful complex and critical projects.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and on budget.
Comfortable navigating through ambiguity in a fast paced environment.
Has a positive attitude.
Willing to work in a hybrid setup with an office in Bonifacio Global City (Taguig City)

We are looking for an Operations Manager to join our fully-remote workforce and become a key part of Woflow’s global data delivery efforts. Our Menu Transcription team is the pulse of Woflow, ensuring all data tasks are completed quickly and effectively using Woflow’s suite of proprietary software tools for multiple lines of business (LOBs). The Operations Manager will oversee the overall end-to-end process for a specific client account or region.

A strong Operations Manager must have superb time management skills and can multi-task with ease, all while communicating effectively with their peers and team leaders. They are obsessively focused on the details, and have an eye for spotting (and fixing) their mistakes before anyone else does. They are also a natural at solving problems and will stop at nothing to get the job done right.

What will you do:

Whoever fills the role of an Operations Manager for Woflow will be doing the following:

Work closely with team leaders and quality team to ensure daily/weekly/monthly output targets are met, on time and accurately;
Use Woflow’s proprietary tools to perform a variety of data structuring and standardization tasks;
Attend daily/weekly/monthly Quality and Development meetings (as invited) and work with L&D and Quality to develop all learning/training materials for relevant client(s);
Communicate reliably and effectively with all team members (auditors, pod leaders, managers, etc.) via proper channels;
Identify key problems or issues with the data structuring and standardization process as they arise and drive efficiency and quality;
Be responsible for the menu team’s adherence to client SLAs, both turnaround time and quality;
Track and improve overall team efficiency and budget;
Oversee and facilitate the successful scaling of the team to meet new output targets.

To be a successful applicant for the Operations Manager role at Woflow, you must have the following qualifications:

At least 2-4 years experience in an operations lead or management position or anything similar. A strong plus if you have worked in a 24/7 environment or have previous menu transcription experience.
Must have experience leading a team of at least 15+ team members / direct reports;
Must have an interest in working in a fast-paced, high pressure environment;
Native or bilingual proficiency in the English language, both written and spoken. If you know other languages too, that’s great.
You are highly proactive, curious and driven. You seek answers to things you do not know.

Junior Fullstack Wordpress Developer

Build websites, customize the website and fix bugs

Qualifications

Minimum of 2 years experience in Web Development
Know how to use Divi theme or similar
Know how to use Advance Custom Field (ACF)
Know how to create animation using Javascript/CSS
Know how to optimize website speed (Google Pagespeed Insight, GT Metrix, etc).
Know a basic understanding of on-page SEO (Bonus, not essential)
Know how to transform Adobe sketch to WordPress or Shopify
Know how to migrate websites from one place to another
Know how to fix bugs and error on WordPress

Would be Nice Features

Knowledge of CSS, PHP and javascript frameworks

Additional Information

Employment Status

Consultant (with HMO on day 1)

Work Schedule (AU Client)

Monday to Friday (7AM-4PM; Manila Time)

Work Location (WFH)

Permanent Homebased
Candidates' are required to have a personal equipment at home
Candidates' should have a stable/reliable internet connection (at least 20MBPBS for both download and upload speed)

‍

Junior Building Energy Modeling Analyst

The primary role of the Building Energy Modeling Analyst will be production of technical work analyzing building assemblies and overall building performance. This will involve following guidelines, engineering standards, and processes to generate energy models, detailed finite element thermal models, or other calculations to evaluate existing and proposed building performance. Training will be provided to perform this work and help with process coordination, development, systematization, and documentation. We work in a very high trust environment and being conscientious in your work and person is an absolute requirement.

The ideal candidate will be motivated to advance both personal and company knowledge in the intersection of physics, design, math, software simulation and real-world building performance. You will be detail oriented, organized, and love science / math and engineering. You are the type of person who makes sure the physics units are correct when solving engineering problems. Our firm uses written processes to guide our work (we’re a small team so quite flexible) and you are keen to use and improve these processes for technical work.

Qualifications

BS in Mechanical Engineering and passed boards - Junior Level only
Heat transfer and thermodynamics as part of your engineering course work
Proficient with Microsoft Excel / Word used to organize, analyze, and report data.
Excellent written, verbal communication in English.
3D modeling skills. We use SketchUp but good experience in any CAD is sufficient.
The ability to read and understand a set of residential architectural plans
Strong time management and organization skills
Outstanding computer skills – learning a new software package is natural for you.
Enjoy working independently with a high attention to detail and a quick learner

Nice to have skills

Working knowledge of building HVAC and electrical systems, energy efficiency, green building, and high-performance design.
Knowledge of building enclosure systems and building science
Knowledge of the basic physics and engineering equations underlying building energy calculations
Experience with finite element software or analysis
Experience with modeling software such as Energy Plus, Open Studio and Rhino.
Experience with Python or Excel VBA

Daily activities

Analyst will perform energy modeling analysis for residential and commercial buildings using whole building analysis programs such as Excel based PHPP, Energy Plus dynamic energy analysis, or specialized software for finite element thermal analysis. Analyst will collect data, build models and perform simulations using drawings and information from clients. Analyst will write reports communicating energy analysis findings and design recommendations for improved energy performance.

A common workflow would be to:

Develop building geometry from plans which may be provided in a variety of formats in SketchUp,
Calculate shading impacts using a SketchUp plugin tool,
Change to an Excel based whole building energy modeling and analysis tool and analyze different options,
Starting from a template write a report for this project detailing results, options, and recommendations for the client.

Additional activities would include building geometry models in SketchUp for other analysts; thermal bridge analysis in 2D and 3D finite element software; HVAC room-by-room heating cooling and ventilation loads; dynamic energy modeling with EnergyPlus for buildings and HVAC systems; SketchUp visualization of building constructions and drafting of construction details; and other technical work as required.

Work Location (Homebased)

Candidates are required to have a personal device and a good working environment at home
Candidates are required to have a stable/reliable internet connection of at least 20MBPS for both download and upload speed.

What you will be doing:

Provide exceptional client service and full life-cycle recruiting for quota carrying roles, specifically US based sales roles
Develop project programs to improve our interview process, as it relates to the candidate experience
Weekly data reporting on interviewing activity to inform the recruiting strategy
Be an internally and externally facing representative of Podium and our Recruiting team
Communicate and advise on sourcing and recruiting strategies, market trends and health of candidate pipeline
Source candidates through channels, building and maintaining a network of talented candidates through market research, community building and on-going relationship management for all opportunities for a broad/deep range of positions
Manage full life-cycle recruiting process from sourcing to offer acceptance
Review, screen, and interview candidates for appropriateness of experience in relation to position requirements, while gauging candidates’ motivation for the position

What you should have:

MUST speak English fluently
MUST be geographically based in the Philippines
MUST be available to work Manila night shift
BA/BS
3+ Years of sales recruiting experience, preferably in the areas of software sales or technology.
Creative in problem-solving, resourcefulness, experience partnering with senior leadership and executive teams
Ability to articulate the Podium value proposition & opportunity to candidates.
Proven track record of sourcing and hiring passive candidates
Highly organized with the ability to prioritize and manage workload effectively
Optimistic and Fun; you take your work seriously but have fun doing it
Strong work ethic, eagerness to learn and adaptability to a fast paced environment

Benefits:

Monthly salary
Transparent culture
Great opportunities for career growth

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