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Junior Access Specialist

•

Experian

🇧🇬 Bulgaria

📞 Sales

🏠 Remote & ✈️ Relocation

The Client Access Management Team is responsible for the delivery of identity & access management services for UK&I Experian customers and products. Their primary goal is to ensure that our customers have the right access to the right products at the right time. Accuracy, attention to detail and ownership are fundamental to the success of this team. This is a client-facing and client-focused role.

You're probably wondering what you'll be doing:

Supporting our customers with the access request process
Advice and guidance
Analysing and interpreting requirements to ensure correct outcomes are achieved
Validation of information provided
Provisioning of access (for a subset of Experian products)
Query resolution
Supporting the client contact attestation process
Supporting the client user access review process
Working to ensure that CIAM KPI’s/SLA’s are met
Adhering to all Compliance and Global Security procedures
Adhering to internal and external audit requirements
Identifying process or system improvements
Updating process documentation as required
Providing training & assistance to new or less experienced colleagues
Support team members in resolving queries
Managing day to day workloads
Comply with company rules and procedures and stay informed about their updates
Performing all the relevant new customer checks and opening new accounts and setting the customer up to access the relevant products;
Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly
Follow complaints and escalation processes

We look for you to bring:

GCSE or equivalent;
1-2 years of experience in a similar role;
Client-focussed;
Communicate with clients in writing;
Excellent attention to detail;
Ownership of requests & issues;
Ability to work under pressure;
Accurate processing of information;
Good written and verbal communication skills;
Able to work on own initiative and prioritise daily workload accordingly;
Proficient in Microsoft Word and Excel;
Decision making;
Able to deliver results.

We offer:

Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
Opportunity for Flexible working hours and Home Office.

In order to stay safe and be responsible, we introduce a remote hiring process with online interviews for all candidates.

As a North America Client Partner at CleverTap Gaming, you will be responsible for managing a multi-million dollar book of business, including some of our most strategic mobile gaming accounts. Your core charter will be to function as a consultative advisor to your gaming clients, helping to guide them at a strategic level across their business and continuously drive more value from our platform and solutions, directly engaging with key executives and stakeholders. You will own an expansion target for generating new ARR growth in key existing accounts, in addition to a retention target for retaining key accounts.

What you will do:

Drive growth and expansion at key strategic gaming accounts
Build strategic account plans, identify and build exec. champions, isolate and mitigate risk of customer churn
Establish credibility as a trusted advisor and gaming expert, conducting and leading regular executive business reviews in collaboration with the Customer Success Team
Manage strategic contract renewals and retain critical clients
Stay up to date on key Gaming industry trends, changes, and news
Serve as the lead sponsor at strategic gaming accounts, coordinating with internal teams and resources to better support your customers and unlock more value
Proactively work to mitigate risk within key accounts, increase client satisfaction, and produce referenceable client success stories to help the GTM teams with new logo acquisition.

Must have:

Experience in Mobile Free To Play Games either as a Game Tech B2B SaaS or Professional Services provider, or experience in a business development capacity working for a game studio or publisher
BA//BS degree or equivalent experience
A minimum of 3 years as a Client Partner, Key Account Manager, or Strategic Account Executive managing and growing enterprise accounts
High EQ and ability to build deep relationships with Clients
Experience negotiating and closing large enterprise deals with complex sales cycles and diverse sets of business and technical stakeholders
Experience managing internal workstreams, gathering product feature requirements, and key client deliverables
A solution-oriented and inquisitive mindset, with deep attention to detail and organizational skills
Comfortable digging into business goals, pain points, and processes, building deep knowledge around your client’s business and games
A natural collaborator, adept at working cross-functionally with key internal stakeholders and teams in Solution Engineer, Customer Success, Product, Marketing, Alliances, and Technical Support
You need to be passionate about games.

Good to have:

Domain knowledge of mobile SDK’s
MarTech or Product A/B testing and optimization experience (retention, engagement, and down-funnel monetization solutions)
MarTech Agency or System Integrator experience
West Coast Based
Relationships in the Gaming space with mobile game studios and publishers

Who will you report to:

Senior Director of Global Gaming

Why join us?

Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high-growth mobile technology space
Innovate at scale, with learning opportunities

What is working at CleverTap like?

Be a part of a global category creator - hyper growth B2B SaaS startup
Work in a fast-paced, dynamic environment where your contribution matters
Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
Accountability and driving outcomes is the key to success
Your career here is limited by you and nothing else
Teamwork trumps individual success
You are passionate about experience technology and its impact on enabling growth
Innovate at scale, with learning opportunities and having fun along the way!

Inside Sales Director

Reporting to the VP of Sales, the Director of Inside Sales will be responsible for building and growing our inside sales team supporting the U.S. and UK. You will also be responsible for setting standards, KPIs, selling strategies, and dashboards to measure overall outcomes. In addition to hiring and growing the sales team, your efforts will depend upon understanding the voice of the customer, aligning our solution value proposition, training the sales team and knowing when/how to leverage product experts to close a deal. You will embrace this fast moving industry by working with your sales team to position us for ongoing success.

You Will:

Enhance the existing go-to market plan for our software solution, by building on the voice of our customer, understanding our technology and process solutions, understanding how the market competitively sells, and working alongside our experts to create a position of strength
Set and achieve revenue targets according to the Company’s goals, sales conversion metrics, and monthly, quarterly, or annual sales goals
Organize and orchestrate internal resources to obtain sales objectives
Develop and continually optimize sales and channel profitability, partner recruitment, assessment, channel growth, technologies, and programs that quantifiably drive pipeline and new logo growth
Maintain and provide accurate pipeline tracking within the department’s sales processes, including up-to-date data entry of leads and prospects, maximizing performance of channel partner campaigns, and leading strategic quarterly business reviews (QBRs)
Work closely with the marketing team to develop meaningful sales content, sales tools and reports to that provide necessary information to key buyers including the CFO or Financial leaders in the organization
Define and implement onboarding programs to efficiently onboard and reduce partner ramp time to productivity
Meet and exceed established sales targets, including calls per day, meetings per month, and closing proposals and revenue targets
Manage the department’s budget for planned travel, key customer meetings, etc
Recruit, motivate, and evaluate professional and aggressive sales and channel staff
Coach and mentor sales managers and professionals
Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements specified in the department’s goals

You Have:

5+ years of sales experience, preferably in business to business (B2B)
3+ years of experience building and managing scalable direct, indirect, and channel sales teams OR leading teams who were required to deploy solution selling methodologies
Experience managing and/or architecting GTM strategies based upon the voice of the customer and industry competitive intelligence
Demonstrates natural curiosity
Has worked in an environment, where the sales process included partners, implementation and subject matter experts that were part of the deal team
Experience architecting and implementing effective sales compensation models
Metrics driven and prior experience with dashboard metric supervision and development
Possess strong analytical skills with a growth mindset
Possess the desire to make a profound impact on the company’s growth trajectory
Ability to act strategically with demonstrated ability to influence the performance of an overall sales organization
Ability to make decisions, follow-through, and measure outcomes

U.S. base salary range for this role is $150,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.

Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe.
Join Redpanda if you’d enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.

We are searching for a Proposal Specialist who will be responsible for crafting compelling and strategic proposals that showcase our cloud-based solutions to potential clients. This role involves collaborating with cross-functional teams, conducting market research, and developing persuasive content to win new business opportunities.

As a Proposal Specialist, your responsibilities will include:

Proposal Development: Collaborate with internal teams to gather information, technical specifications, and business requirements needed for creating tailored and winning proposals.
Content Creation: Develop high-quality, clear, and concise content for proposals, ensuring alignment with client needs, industry best practices, and our company's value proposition.
Proposal Strategy: Contribute to proposal strategy, offering insights on competitive positioning, pricing, and value-added services.
Bid Management: Manage the end-to-end proposal process, ensuring adherence to deadlines, compliance with RFP requirements, and a consistent brand image.
Client Engagement: Engage with clients during the proposal process, addressing questions and clarifications to build strong relationships and foster a positive impression of our company.
Proposal Improvement: Continuously enhance proposal templates, boilerplate content, and knowledge repository to streamline future proposal creation.
Win/Loss Analysis: Conduct win/loss analysis for proposals, gathering feedback to identify areas of improvement and implement lessons learned.
Industry Insights: Stay abreast of trends and developments in the cloud industry, incorporating relevant insights into proposals to showcase our expertise.

To be successful in this role, you should have the following qualifications:

Experience: Proven experience as a Proposal Specialist or similar role in the cloud industry, with a track record of successfully crafting winning proposals.
Cloud Expertise: In-depth knowledge of cloud technologies, solutions, and services, with the ability to articulate complex concepts to diverse audiences.
Communication Skills: Excellent written and verbal communication skills, with the ability to present technical information clearly and persuasively.
Collaboration: Strong team player with the ability to collaborate effectively with various stakeholders and subject matter experts.
Time Management: Outstanding organizational and time management skills, capable of handling multiple projects and deadlines simultaneously.
Attention to Detail: Meticulous attention to detail to ensure accuracy and compliance in proposals.
Customer Focus: Customer-centric mindset with a keen understanding of client needs and the ability to tailor proposals accordingly.
Bachelor's Degree: A Bachelor's degree in Business, Marketing, Computer Science, or a related field is preferred.

Some of the industry-leading benefits you will receive working at FX Innovation:

A multi-project context that allows you to vary what you work on and instant access to a variety of contexts, never stuck with legacy.
Access to a free play and prototyping environment without "restrictions": Everyone has access to an environment for experimentation, one of the benefits of our partnerships.
The opportunity to contribute to reference architectures and implementations, which allows us to not constantly start "from scratch" when delivering new services.
The freedom to work where you thrive.
Continuous development initiatives are available to all: Your opportunities for growth are equal to your ambitions. We firmly believe in the power of nurturing our team members, recognizing that investing in them is an investment in our collective success.
And of course, all the things you'd expect, such as competitive salaries, a full range of benefits such as a group insurance plan tailored to your needs, a financial package for your health, wellness and RRSP account, a telemedicine service and more.

Inbound Sales Manager

We are looking for a motivated and experienced Sales (Territory) Manager to join our team! As a Sales Territory Manager, you will be responsible for finding potential clients for our company by qualifying inbound leads, generating outbound leads and starting new relationships with interested clients, thus expanding our customer base.

Help potential customers to understand SL company value proposition and SL products that will fit their company needs
Generate and Qualify new leads
Provide intro calls and live demonstrations (via Zoom) to make sure a potential customer is the the right fit for our organization and showcase our SL product suit based on their company needs
Deliver quality customer service
Meeting and exceeding sales goals
Negotiating price and contracts
As a Sales Territory Manager you'll need to understand the actual pain points and have a knowledge on how our SL Professional suit can fulfill their needs
Work closely with the marketing team
Communicate with all levels of the organization
CRM's - record in a timely manner daily activities, assign tasks to internal departments across our organization, sustain CRM data input accuracy

What you need to succeed:

3+ years of Sales Territory Manager experience in the competitive B2B SaaS industry
Track record of high performance; exceeding vital metrics and activity targets
Extensive experience with CRM-systems - Preferably PripeDrive and Hubspot
Excellent verbal and written communication and interpersonal skills
Proven ability to obtain the necessary information from the prospect, while also ensuring a mutually beneficial conversation
Being fluent in spoken and written English and German, French as an additional language will be an advantage
Strong organizational skills, ability to prioritize and manage multiple tasks
Ability to work independently and in a fast-paced environment

Why people choose us:

Truly global presence. We have more than 500 clients on mostly every continent
Diverse, multicultural team
Every member has the chance to influence the team’s decisions and activities;
Complex challenges and rapid growth within the company are guaranteed;
Stock options
And of course, you will be joining a team of young and talented people who want to make this world a better and safer place.

Junior Sales Enablement Executive

The Junior Sales Enablement Executive is responsible for supporting the development of training guides, battle cards, and other sales resources, as well as assisting in content management and transforming raw content into polished first drafts. This role involves collaborating with various stakeholders, including sales representatives, subject-matter experts, marketing teams, and service proposition leads, to develop compelling and relevant content that aligns with the sales strategy and objectives.

Develop training content and materials to support sales team onboarding, service propositions training, sales methodologies, competitive positioning, and other relevant topics. Collaborate with service propositions leads and marketing to train and upskill sales and customer-facing teams with go to market strategy on new service offerings. Collaborate with multiple stakeholders to support the delivery of effective training sessions
Support the development of engaging sales training guides, battle cards, play books, and other resources that effectively communicate our service offerings’ features, benefits, and value propositions.
Collaborate with cross-functional teams, including sales, marketing, and service propositions leads, to gather information and insights for the creation of training materials.
Ensure sales training content aligns with the company's sales, objectives and company branding.
Continuously update and refine sales training materials to reflect changes in our service offerings and systems.
Support content management efforts, including organising, categorising, and maintaining our centralised libraries of enablement assets.
Collaborate with subject-matter experts to gather raw content, such as case studies, project write-ups, testimonials, and customer success stories.
Convert raw content into well-structured and compelling first drafts that align with brand guidelines and messaging.
Edit and proofread content to ensure accuracy, clarity, and consistency.
Assist in the planning and execution of sales training programs and enablement sessions.

Qualifications

Previous experience in sales enablement, sales training, content management or sales support role. Proven track record in creating high-quality sales training materials, such as guides, battle cards, playbooks or presentations.
Excellent written and verbal communication skills, with the ability to distil complex concepts into clear and concise messaging.
A highly motivated professional with a proven track record of achievement in developing, managing, and delivering sales enablement content projects whilst driving results.
Ability to perform in uncertain environments and drive initiatives with independence.
Proficiency in using content creation and content management tools, such as Microsoft Office, SharePoint
A highly energetic, creative and driven individual with a capacity for making things happen.
Ability to collaborate effectively with cross-functional teams and build relationships with stakeholders at various levels of the organization.
Understanding of sales organisations, processes, methodologies, and customer buying cycles.

Additional Information

Before you apply, here are some of the benefits we offer:

Quarterly Profit Share
Private medical insurance
Flexible working policy & Remote Working
Incentives for accreditations and educational assistance for courses relevant to your role.
Employee recognition in the form of Excellence Awards and CallOut which your peers award.
Pathways Career Development Quarterly
Engagement is incredibly important! Our local teams drive our engagement events!
And much more...

National Sales Representative

We are looking for highly motivated and competitive individuals to join our sales team as National Sales Representative (NSR) based in one of our European Locations: Italy, Spain, France, UK or Sweden. As our National Sales Representative, you’re the critical connector of our customers and our metals supply-chain solutions. The NSR will do whatever it takes to match the right supplier with the right buyer and close deals while driving maximum net revenue. Building strong relationships and being organized are the key ingredients for the NSR’s success. This is a perfect opportunity for an individual steeped in the metals industry looking to get in on the ground floor. Reporting to our Regional Director of Sales, you’ll work closely with Customer Success, Purchasing, and Finance to drive growth and revenue on a global scale. We want you to learn and grow at Reibus, to try new things and to take chances. This role is for the NSR that not only wants to directly impact the revenue growth for Reibus but also create their own path to success with a fast-expanding team. If you are a sales rockstar who thrives with no two days being alike, we want to speak with you!

What You'll Do

Prospecting new business: Create deal opportunities by initiating and developing new logos and customers
Expanding within accounts: Support enterprise account strategies and execution where necessary to grow revenue with existing accounts
Closing deals: Research, understand your customer’s positioning, offer solutions, and anticipate objections
Partnering across organization: Coordinate with logistics, listings, finance, customer success, and other internal functions to complete sales
Executing on our playbook: Creating and updating customer information and deal data within our CRM and maintaining other sales enabling processes
Know our customer: Main point of contact for all inbound and outbound communication to assigned accounts and contacts

Your Experience

We are open to different profiles: You have either minimum 3 years of experience buying and selling in the metals industry, or you have extensive experience in the metal industry and like to try yourself in a sales role, or you are an experienced B2B sales professional coming from other industries and you are interested in exploring the digitization of sales in the metals industry
Proficiency in MS Office and CRM systems
A self-starter capable of working independently within a fast-paced environment
Excellent communication skills including written and verbal; ability to present ideas clearly and concisely. English required

Your Cultural Fit

Courageous: Have the courage to fail, to voice your opinions, to challenge the consensus, and to face your own weaknesses
Curious: Be open to new ideas. Learn more every day. Ask questions. Seek out and find answers. Bring new solutions
Gritty: Stick with it. Don't give up. Push through the challenges. Never stop trying. Find a way to get it done
Ownership: Always behave like an owner. Take initiative. Own the outcome and always do the right thing
Honesty: Tell the truth. Be yourself. Say what you mean. Show respect and understand your impact on other

Ask Us About

Our culture: The company values are at the core of today’s decisions and our vision for the future
Paid-to-Live policy: It’s not PTO, its PTL! Unlimited vacation, sabbaticals, reimbursements for vacation excursions, and donations to causes you volunteer for
The “Not-An-Employee Handbook:” Our 4-page preamble to working at Reibus is straightforward, and if you’re the right fit, inspiring
“Be an adult”: This oft-repeated mantra exemplifies the ownership we empower our people with
Lighthouse Leadership: We ask our leaders to live in the place of need, stand tall, shine a light, and be a home

As a Sales Executive, your primary focus will be understanding customers' needs and motivations for transitioning to solar energy. You will effectively communicate the value and advantages of choosing Sunhero as their solar energy provider. The job operates on a flexible roster based on customer demand, covering Monday to Sunday, five days a week, with working hours from either 9 am to 6 pm or 1 pm to 10 pm.

Responsibilities:

Familiarize yourself with customers' information provided during their inbound registration to prepare for interactions.
Establish connections with customers, adapting your communication style to their preferences while representing Sunhero professionally.
Identify and understand customers' needs and motivations through effective questioning and active listening.
Collaborate with our engineering team to develop optimal solar energy solutions based on customer requirements.
Present personalized designs to customers, highlighting the advantages of transitioning to solar energy with Sunhero.
Apply effective closing strategies, addressing any objections or doubts raised by customers.
Provide timely follow-up and support customers throughout their decision-making process.

What we would need from you to be successful in this role?

Passionate about making a positive impact on the environment and changing the perception of energy production and consumption.
Customer-centric mindset, capable of adapting communication styles to suit different customer profiles.
Demonstrates empathy, strong questioning skills, and active listening abilities.
Ability to prioritize and manage a portfolio of customers effectively.
Thrives on challenges and possesses a growth mindset.
Minimum of 3 years of sales experience with a proven track record of success.
Results-driven as both an individual contributor and a team member.
Native Spanish speaker with fluency in English, German, or Catalan.

What will you find working at Sunhero:

This is a hybrid position. You can work some days at home and some days at our beautiful office in Barcelona (Utopicus, Diagonal 532). If you are working from home -or other locations- our working hours are CET +/- 2hs.
This is a meaningful job: we are driven by the desire to make a positive impact. You will get the chance to drive environmental improvements for our planet and shape the path of one of Southern Europe’s most promising solar panel startups.
It’s a chance to work with and learn from an experienced, diverse, inclusive, and international team. We are 19+ nationalities at Sunhero.
You will have a flexible working schedule based on ownership and autonomy of your role.
This is a working parent-friendly environment. 80% of our leadership are parents themselves.
You can access Flexible Retribution benefits from a single mobile app. You can also access your earned wages in advance, at any time of the month.
We have monthly lunch and monthly breakfast at the office. You are more than welcome to come and share quality time with us!
You and your family will have access to top quality Medical Health Insurance.
You can enjoy flexibility on your personal time off (vacations and working from abroad) and leaves (paternity, maternity, sick leaves)

We’re now looking for a sales leader to help us scale upmarket and drive the rapid acceleration of product adoption, build and develop a world-class enterprise sales team, meet customer and revenue targets, and continue to build on the Lithic brand. We are looking for a leader who can help scale an industry-changing company with passion, humility, drive, maturity, and impeccable business acumen. Our Head of Sales will sit on our leadership team and will initially report to the CEO.

We encourage you to apply even if you don’t meet every requirement listed below.

Job Responsibilities:

Deliver meaningful YoY ARR and volume growth by expanding our mid-market and enterprise customer sets
Drive repeatable growth: Build an efficient, scalable enterprise sales motion and sales processes to expand our pipeline and consistently close deals
Help us stay differentiated: Help shape our product roadmap and communicate learnings from the field to the rest of our organization
Be a thought leader: Develop strong opinions on our strengths and weaknesses and support our culture of customer centricity
Be data-driven: Own sales metrics and delivering sales execution plans, including revenue forecasts, headcount planning, and operating costs, in partnership with Finance and RevOps
Team building: Help hire, train, and coach the BDR and AE teams, including around outreach, ABM, qualification, demos, negotiation, and closing
Partner with marketing: Help drive customer targeting, messaging, outbound campaigns, and optimizing conversion rates at every stage of the funnel

Qualifications:

Experience in building and leading high-performing enterprise sales teams in high-growth environments (Series B and beyond), ideally with meaningful experience selling to financial services, payments and/or fintech companies
Success in building and scaling enterprise sales infrastructure and operations in high-growth environments (lead generation programs; pipeline management; contract development; comp plans)
Experience with complex, technical B2B sales to startups and enterprises
Operational and analytical rigor, including experience developing metrics and quotas, pipeline forecasts, and holding teams accountable
A great communicator, and someone who understands the need to maintain high team standards for communication
Inspirational and empathetic leader who is passionate about career development and building a high performance culture
A player/coach who is willing to get into the trenches with team members to uplevel current processes

Benefits:

Health, vision, and dental insurance
Unlimited PTO
401(k) match
Fully covered membership to One Medical (dependent on location)
1-year membership to Talkspace
Classpass credit

Sales Team Lead (Contact Center)

As Whizz continues to grow, we are seeking an experienced Sales Team Lead to join our team. As a key member of our team, you will be responsible for leading our sales representatives (3 FTE) to ensure that our customers receive the best possible experience and purchase our product. You will play a critical role in lead processing mainly via calls, chats and emails by distributing tasks and ensuring that our team is providing effective performance. If you are a self-starter with a passion for sales and customer support, and have experience managing teams in a fast-paced environment, we'd love to hear from you.

Responsibilities:

Manage and provide leadership to a remote team of 3+ Sales Representatives, with a primary focus on team leadership responsibilities accounting for approximately 60% of your role, and the remaining 40% dedicated to sales activities.
Oversee incoming leads and conversion of leads to customers through phone calls, chats and other communication channels.
Distribute tasks among the team on a daily basis, ensuring that all leads are handled in a timely and effective manner.
Develop and adapt sales scripts for interactions, propose and implement new selling techniques.
Maintain the settings of software used for sales, including phone call software, chat platforms and CRM systems.
Maintain a comprehensive knowledge base in Notion, ensuring that it is regularly updated.
Prepare daily, weekly and monthly performance reports and use this data to continuously optimize our operations.
Provide leadership and guidance to the sales team, developing their skills and capabilities and fostering a positive and productive team environment.

This position reports to the Head of Customer Service.

Requirements

1+ years of sales experience in contact center/customer service environment in a supervisory capacity.
Experience working with remote teams and leading agents, ability to motivate and coach team members.
Ability to delicately navigate customer objections and demands.
Ability to analyze data and performance metrics and make data-driven decisions.
Knowledge of customer service software and tools, such as Front, CallGear, Zendesk or others is an advantage.
Fluency in English is required (at least C1 - Advanced level); knowledge of Spanish is a strong advantage.
Ability to work on the EST time zone schedule.

* ONLY RESUMES IN ENGLISH ARE ACCEPTED FOR THIS ROLE.

What we offer:

Competitive salary of $1,200 per month plus KPI bonuses based on performance.
The opportunity to work remotely.
Opportunity to work in a dynamic and innovative startup alongside highly skilled professionals.
Ongoing professional development and training opportunities to further advance your skills and career growth.

Senior Sales Engineer

The Senior Sales Engineer supports our Enterprise Sales Executives, partners and Major Account Managers across the ASEAN regions by owning the technical solution throughout the sales process. This includes initial sales prospecting, attending conferences and MeetUps, scoping and architecting solutions, running proof-of-concepts to prove ROI, training, and evangelising Fastly products in the market. This is an additional hire to complement our existing team in Singapore.

The successful candidate will have a strong desire to replace legacy web application security solutions installed in Enterprise companies with Fastly next-generation solutions to resolve speed, security, visibility and release process issues. Familiarity with security proxies, application security monitoring and the concepts of threat hunting would be very useful. Are you studying for a security certification?

With an opportunity to help grow a strong business across ASEAN region, you’ll be talking to some of the largest companies in the region, simplifying web delivery architectures, solving application security problems and making the web a safer and faster place. This role reports to the APJ Sales Engineering Manager who is based in Sydney, Australia.

What You'll Do

Support a team of sales, account management and partnership colleagues throughout the opportunity lifecycle
Be the technical expert on Fastly products, understand Fastly’s differentiators and win against our competitor’s products and services.
Work remotely as well as face to face with customers; Fastly utilises Slack, Zoom, Jira, GSuite, Confluence, GitHub and SFDC as well as a number of sales and marketing applications.
Keep your technical skills current and report on applicable new technology and technology-related trends, build demos and run your own lab environment.
Represent Fastly at events and support the marketing team as a technical Subject Matter Expert; take part in online events and conferences

What We're Looking For

Related professional experience in selling and scoping Internet centric software security products to technical customers and buyers in large distributed organisations.
Experience working for a vendor or systems integrator in a pre-sales capacity is desirable
Ability to demonstrate experience and expertise with web applications including protocol knowledge of TLS, DNS, HTTP and request redirection technologies.
Work experience with more than one of the following:
Linux/UNIX systems administration, compiling and management of web applications
Streaming media delivery, Internet WAN networking, building resilient networks
Configuration automation solutions such as Terraform, Ansible, Puppet, etc
Web Application Firewall, bot mitigation, layered security controls and DDoS concepts
DevSecOps tools, pen testing applications and web application security frameworks
Travel often within the region, and to the USA and Australia.
Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is desirable
Ability to work in Singapore without sponsorship, please highlight business fluency of languages used in the ASEAN region.

Work Location(s) & Travel Requirements

This position is a remote role and open to candidates residing in the following locations:Singapore (Remote)

This position may require travel as required by your role or requested by your manager.

Benefits

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Technical Architect Pre-Sales

The Technical Architect Pre-Sales is a a key function within our Pre Sales team as it responds to Technical RFP/RFI on Icertis products and to questions about technology, IT, security and compliance. Additionally, it provides technical guidance and solution design assistance to the field the Pre-Sales team.

The position reports to the Head of Pre Sales for Europe and will be supporting a team of field Pre Sales Executives and the Sales teams across Germany, France, UK, Netherlands and Sweden.

We are looking for someone based out of any location in Germany or the UK.

What you will do:

Respond to Technical RFP/RFI on Icertis products.
Provide technical guidance and solution design assistance to the Pre Sales team.
Provide technical and/or business consultative services during the pre-sales cycle.
Provide technical direction and recommendations for business objectives in order to improve the total customer experience.
Perform technical presentations, support proof of Concepts, solutions and product demonstration.
Handle calls with prospects/customers on all topics related to technology, security and product integrations.
Understand complex business problems and implement and execute proof of concepts that are secure, scalable, robust and easy to implement and maintain.
Take pride of ownership in features that are used by users of Top 100 Global enterprises.

What you will bring:

A minimum of 12+ years of related industry experience with at least 5 years in Pre Sales capacity for products or enterprise solutions.
Ability to interact with various customers spread across the industry, geography, including CxOs, Information Security Officers, System administrators, Architects and other computer and business professionals.
Quick learner, ability to multi-task and work under pressure and work with geographically distributed teams.
Excellent communication skills, both written and oral are required.
Hands on experience responding to technical RFPs including technology, IT, security and compliance questions.
Knowledge of Microsoft Azure Cloud and of Security and Compliance.
Experience in interfacing between various ERP products like SAP, SFDC, CRM is a plus.
Prior software development experience with Microsoft Technologies like .NET Framework, ASP.NET, C#, SQL Server etc. will be an added advantage.

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.

We are seeking a skilled Sales Manager to join our international startup marketing agency on a part-time basis. In this role, you will play a crucial role in developing and expanding our business with external clients. It's important to note that we are in the early stages of launching this external client-focused initiative, making your contribution vital to its success.

Responsibilities:

Develop and execute innovative sales strategies to acquire new clients and spearhead our entry into the external client market.
Build and nurture strong relationships with existing and potential clients, serving as a trusted advisor and main point of contact.
Understand client needs and provide tailored solutions, effectively aligning our services with their marketing objectives.
Collaborate closely with internal teams, including marketing, design, and account management, to ensure seamless project delivery and client satisfaction.
Stay abreast of industry trends, market developments, and competitors to identify new business opportunities and stay ahead of the curve.
Prepare and deliver compelling sales proposals, negotiate contracts, and close deals to achieve ambitious revenue targets.

Requirements:

Proven experience as a Sales Manager.
Strong track record of working with international clients in the UAE market.
Excellent English language skills, both written and verbal, enabling effective communication with clients and stakeholders.
Exceptional negotiation and presentation abilities to effectively articulate our value proposition and secure new business.
Self-motivated and result-oriented, with a passion for driving sales growth and contributing to the development of new business directions.
Strong organizational and time management skills, with the ability to manage multiple client accounts simultaneously.

Join our dynamic team as we embark on an exciting journey of launching our external client-focused initiatives. As a Sales Manager, you will have a unique opportunity to shape our business and make a significant impact on its development. If you are a senior sales professional with a strong command of English and experience working with international clients in the UAE market, we would love to hear from you.

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What you will do

Develop sales strategy (industries, geography, target customer profile, success metrics, pricing policy);
Generate leads, run negotiations, formulate and “sell” business cases, close deals;
Develop marketing materials and organise marketing events (presentations, product demonstrations, meetings, etc.);
Engage internal resources, including technical and admin staff;
Manage Key Accounts including Customer success;
Build market and competitor intelligence;
Develop external network and support corporate PR activities (publications, events);
Plan sales activities, execute and report results.

Job Requirements

3+ years of experience in B2B sales in IT;
Bachelor's / Master's degree in Business, Marketing, Communications or Computer Science;
Strong verbal and written communication skills;
Excellent leadership skills;
Results-oriented with strong analytical skills;
English – Advanced.

Technical Sales Intern

Position Overview

You’ll work directly with the Technical Sales team for D&M in DACH and will be responsible for executing on a high impact, highly visible project that will be seen and should be used in the future by the entire Technical Sales Organization in EMEA.

Learn about the inner-workings and mechanics inside a technical sales team, how they prepare for future success, what it takes to stand up to the competition and make our customers happy.

Engage directly with the internal Autodesk teams, understand who they are, what they need and how they we could best address our markets. Help push and position our Fusion 360 extensions in an innovative and unique approach creating valuable assets which than can be used in future sales projects.

Responsibilities

Be responsible for thinking of creative ways to generate compelling content for demos and presentations
Generate compelling designs and instill excitement in our customer base by starting from scratch with a design idea
Create the demo data set and workflow all the way to a 3D printed model in the consumer goods area

Requirements

Technical background in engineering
Experience in CAD software or other design software – Fusion 360 is a plus
Has a passion in product design, industrial design, graphic design, engineering, and manufacturing
Proficient in creative writing and editing technical documents into human-speak
Interest in media and video production to create supporting video material
Enjoys working creatively in a team and presenting results to an audience through webinars, livestreams, etc.
Curious and motivated to get things done

Preferred Qualifications

Additional experience in writing and marketing is a plus

Advertising Sales Manager

🏠 Remote & ✈️ Relocation

About project:

‍Adsession is an Ad-Network that connects the Publishers with the Biggest Advertisers in the industry. Now we’re hugely scaling the business and focusing on building the right team, so that Adsession grows to be a leading Ad-Network in the industry!

Responsibilities:

Find new Direct Advertisers;
Sell the ads provided by the Publishers Department;
Cooperate with the Publishers Department to optimise deals for maximum performance;
Advertisers Account Management;
Attend International Conferences.
Find new ad-formats and revenue streams.

Requirements:

Strong communication and negotiation skills with unique and fresh approach strategies for new Advertisers;
Out of the box thinking is a must;
Strong problem solving skills and independence;
Good Google Sheet knowledge;
Fluent in English;
Existing contact network of direct advertisers;
Working experience with Ad-Server platforms;
Good understanding of Ad-formats and their average market values;

Nice to have:

Experience working in the adult industry is considered a big plus.
Experience with Pipedrive or similar programs.

Benefits:‍

Performance Bonus;
No bureaucracy;
Great team & enjoyable working environment;
Full relocation support to Limassol (Cyprus);
Medical insurance;
Sports program;
Paid vacation, personal days, sick leave;
Paid lunches at the office;
Support for the families: 50% reimbursement for kindergartens/schools;
Unlimited fruits & snacks at the office!

Customer Service Representative

As Whizz continues to grow, we are expanding our Customer Service team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. You will play a critical role in driving customer satisfaction by providing timely and effective support to our customers. If you are a self-starter with a passion for customer service, we'd love to hear from you.

Responsibilities

Handle a high volume of incoming calls and customer inquiries
Build strong relationships with customers to increase loyalty and satisfaction
Accurately record customer interactions and transactions
Troubleshoot and resolve customer problems by clarifying the issue and selecting the best solution
Process orders and handle customer requests in a timely and efficient manner
Maintain and update customer databases
Convert leads to customers through exceptional customer service
Provide support through phone calls, emails, and chats
Upsell and cross-sell product offerings to customers
Collaborate with other departments, including legal, IT, and marketing, to ensure the best possible customer experience

Requirements

Fluency in English is required.
Strong communication and interpersonal skills.
The ability to work on the EST time zone schedule.
Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
Excellent problem-solving and conflict resolution skills.
Previous experience in customer support and knowledge of CRM systems is an advantage.

What we offer

$800/month base salary plus up to $200/month performance bonus.
Flexible 5-day work schedule from 9 am to 6 pm EST, allowing for choice of workdays.
The opportunity to work remotely.
Ongoing professional development and training opportunities to further advance your customer service skills and career growth.
Opportunity to work in a dynamic and innovative startup alongside highly skilled professionals.
Proficiency in both Russian and English languages is required

Customer Success Lead

Your role & responsibilities

Your main goal will be to make our CS team move from a reactive support function to a strategic and proactive Customer Success function.

In order to achieve that, you’ll structure all of Figures’ customer success, onboarding, and support processes, looking to provide the best experience possible in an efficient way.

Key responsibilities include:

Build Customer Success at scale / a digital CS strategy for SMBs
Build a mid-market Customer Success approach
Contribute to building a product-led growth & product-led sales strategy
People management: build, manage & mentor the CS team (currently, we have 5 people in the team)
Data quality: make sure we have a robust validation process to ensure the good quality of our compensation data
Customer feedback: ensure the CS team is the voice of the customer at Figures
Leadership: build good cross-functional relationships with Sales, Marketing & Product

Even though it’s not an Individual Contributor role, we’ll expect the you to be super hands-on in understanding topics in-depth and finding the problems and the solutions. Most of the time, you’ll own the resolution of the problems by managing other stakeholders (in the CS team or in other teams).

What we look for

Lead to Head of level: 5+ years experience in B2B SaaS, including at least 2-3 years successfully managing a CS team.
Experience with Customer Success at scale / Digital CS.
Customer Success experience with SMBs (3-10k ACV) & mid-market companies (10k+ ACV).
Successfully built a CS function from (almost) scratch in a B2B SaaS organisation. Strong people management skills: hiring, managing, mentoring & developing people.
Has seen the Seed/Series A to Series B journey (1M. to 10M. ARR).
Has grown the CS team from a few people to 10-15+ people.
Experience with “complex” onboarding processes where clients need to import and configure their data.
Experience working with an international team selling into different geographical markets.
High data literacy: really good at understanding data & very data-driven.
Alignment with our values: you have a strong sense of ownership, you are pragmatic & you are at ease to give and receive feedback (while not taking yourself too seriously!).
Fluent or native level English speaker (we are building an international team).
Based in Europe (or ready to relocate).
Excited to come to Paris: You’re able to spend 3 days every 2 months with the whole team in our office in Paris.

Compensation & Perks

You can find all details about our compensation policy here.

On-market salary. We target the market's 50th percentile using data from the best benchmark on the market.

The estimated salary for this role, for someone based in the UK, is between £90,000 and £112,000 OTE (including a £72-90k base salary).

The estimated salary for this role, for someone based in Germany or in the Netherlands, is between €87,000 and €112,000 OTE (including a €70-90k base salary).

The estimated salary for this role, for someone based in France, is between €75,000 and €94,000 OTE (including a €60-75k base salary).

Of course that could be adjusted for any outlier profile!

For people who live outside of the those countries, we adjust the compensation based on our Global Salary Convertor’s cost of labor.

Above-market equity. We allocate 14% of our company towards employee grants, which is considerably above market practices (the average equity pool size is a bit less than 10%).

0.34% to 0.45% ownership of the company, depending on your seniority level (≈ €1.6-2.2M in case of a €1B exit).

Company incentive program (profit sharing plan).

We believe in a collective sharing of Figures' success. The purpose of this bonus is to associate employees collectively with the results and/or performance of the company.

The bonus potential is €3,000 under the company-wide bonus scheme.

Above-market benefits & perks.

We’ve been Flexified, so you can trust that we’re a truly flexible workplace. More details here!

Generous time off policy. 25 days of annual paid time off + 1 extra day off every fortnight (we apply a “9-day fortnight” schedule: we get Wednesday or Friday off every other week - learn more about it here!).
Remote Flexibility. Mandatory 3 days in the office every 2 months (expenses paid by Figures), that's it!
Premium Health Insurance & Pension. Each country has its specificities.
€5 Daily Meal Vouchers. It’s a very French thing, everyone will enjoy this benefit!
Commuting expenses. 100% taken care of by Figures.
Sustainable mobility allowance. For people based in France: €35 per month if you use one of the eligible transportation to commute to the office.
Sports subscription/allowance. Sport is pretty much anchored in Figures’ values, so we made it part of our perks: 40€ / month, or Gymlib subscription in France.
Maternity & parental leave: our basis is the French market minimum, but if you’re in a country with better ones, we’ll align your perks on it, hoping that someday we’ll all be aligned to German standards. On top of that:

1-month parental leave for the second parent paid at 100% of the salary.

1-month worked part-time (50%) but paid at 100% when returning from maternity leave.

Enterprise Sales Development Representative

The Role:‍

This is a unique opportunity to work side-by-side with a leading sales team and an extremely approachable and knowledgeable senior management team. ForgeRock is currently hiring for an Enterprise Sales Development Representative (SDR) for its Bristol office to initiate sales cycles for our team. This position is responsible for feeding the sales pipeline by identifying and developing new sales leads to pass on to ForgeRock's sales organization. This is accomplished through sourcing, contacting, educating and qualifying new prospects via phone and email to create sales ready opportunities. In conjunction with inbound marketing leads, the Sales Development team qualifies and sets up initial discovery calls for the sales team within their territory via outbound efforts. Consistently meeting or exceeding goals around pipeline and revenue growth will ultimately measure your success. The SDR position will give you back what you put into it.‍

Responsibilities:

Produce qualified meetings for Sales that convert into pipeline opportunities
Achieve key metrics for sales growth on a monthly and quarterly basis
Know what it takes to meet or exceed your goals and maintain the momentum to do so
Perform research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools
Learn how to navigate through an organization to get what you need
Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives
Leverage any opportunity you can to learn the market and the business
Work with mentors to set goals for yourself to gain consideration for promotion
Additional responsibilities may include advance communications, or in person / virtual participation at events
Understand and live by the ForgeRock values
Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool

Required Skills & Qualifications:

Fluent in written and spoken English as well as at least one of the following languages: German, French, Spanish, Italian, Dutch, Swedish, Norwegian, Danish
Self-starter mentality with a well-developed interpersonal, decision-making, and organizational skills
Confident engaging in conversations with new prospects over the phone
The ability to not take NO as an answer
Exceptional communication and social media skills are necessary to create multiple access points into the market and prospect accounts
Ability to acquire and maintain knowledge of the IAM market and ForgeRock’s solutions
Previous experience managing a prospects and pipeline via CRM preferred
Previous SaaS sales experience is a plus
Bachelor’s degree or equivalent preferred but not required

As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited

The successful candidate will:

Analysing financial and operational data of Value analysis subject company;
Supporting senior staff in financial model development, report writing and day-to-day assignments
Conducting global, local as well as specific industry market research.
Assisting senior staff in data visualisation and data processing in Ms. PowerPoint and Ms. Excel

What we are looking for

Bachelor or Master degree final year students or graduates, studies in Business Administration/Economics or Finance related majors.
A good basis of corporate finance and accounting knowledge, excellent analytical and problem-solving skills.
Understanding of financial statements and valuation methods/concepts (NPV, IRR, WACC, FCFF, FCFE, etc.);
Data collection on target companies/potential investors, market research conducting;
Basic Microsoft Excel skills.
Proficiency in English (must), Russian (preferable) and Azeri.
Strong visualisation skills in PowerPoint.
Relevant work/internship experience is an advantage.
ACCA (F2, F3, F7, F9) qualification is an advantage.