Remote 🚀 Management Jobs

We are on the lookout for a Head of Customer Success who will be responsible for transforming our current support-focused team into a proactive customer success unit.You will focus on reducing churn, enhancing customer satisfaction, and driving expansion. You are our ideal candidate if you have a strong background in customer success, an analytical mindset, and a proven track record of leading and developing high-performing teams.‍

What you’ll do:

• Develop and implement a comprehensive customer success strategy, transitioning from a reactive support model to a proactive success approach.
• Define and track key customer success metrics (e.g., churn, NPS, product adoption) and use data-driven insights to identify areas for improvement.
• Establish processes and methodologies to understand customer behavior, usage patterns, and potential churn risks, enabling proactive interventions.
• Build and lead a high-performing customer success team, providing coaching, training, and professional development opportunities to elevate their skills.
• Implement customer success tools, technologies, and best practices to drive efficiency and scalability.

Your profile:

• 5+ years of experience in customer success, account management, or a related field, with at least 2 years in a leadership role.
• Proven track record of building/transforming and leading high-performing customer success teams.
• Expertise in developing and implementing customer success strategies, processes, and metrics in a SaaS environment.
• Strong data analysis and problem-solving skills, with the ability to derive insights from customer data.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and cross-functional teams.
• Experience with customer success tools and technologies (e.g., CRM, customer support software, analytics platforms).

Why us?

• You'll join a diverse and talented team, with plenty of opportunities for personal growth, impact, and learning.
• Remote-first team: Work from our cool HQ in Hamburg or anywhere in Europe - forever!
• Flexible working hours.
• Boost your personal development in an environment that encourages continuous learning.
• Competitive compensation and an L&D budget.
• Project squads with rotating team members.
• MacBook Pro or notebook of your choice, and healthy (and non-healthy!) snacks and beverages.
• Recurring virtual events and annual airfolks meet-ups.

Responsibilities:

• Build, keep and maintain client relationships;
• Onboarding and concluding contracts with new clients;
• Processing incoming customer requests to connect to Mercuryo services;
• Identifying customer needs and presenting related Mercuryo solutions;
• Negotiating to agree on commercial terms and technical requirements;
• Preparation of documents for the conclusion of a transaction with clients;
• Participation in the process of technical integration;
• Maintaining and developing relationships with clients;
• Analysis of the financial performance of the client in order to maintain and / or increase the established profitability for the client;
• Develop and implement strategic account plans to achieve revenue targets and maximize business opportunities;
• Liaise with internal departments to address clients feedback, needs and come up with the best solution for the client;
• Follow and achieve KPIs on quarterly basis.
  

What We’re Looking For:

• Knowledge of English - not lower than upper-intermediate;
• KYC, AML, Regulatory and onboarding knowledge;
• Experience with JIRA;
• Experience in AMOCRM;
• Experience in payment systems;
• Experience in cryptocurrency projects and CC processing (will be an advantage);
• Willingness to work with a large amount of information, analytical thinking, ability to work in a team;
• The ability to independently prioritise work;
• Focus on results;
• Experience in the fintech or financial services sector;
• Client oriented mindset, ability to solve complex client’s requests.

What We Offer:

• Competitive market rate salary and performance-based incentives
• 22 days annual leave with an additional 6 company days, plus bank holidays
• Comprehensive health insurance plans
• Extensive Benefits program
• Flexible work schedule and remote work options
• Professional development and training opportunities
• Opportunity to shape the initiatives you’re working on
• Diverse and friendly team
• We are open-minded to new ideas
  

Join Us

If you're driven to be a part of the web3 forefront and are keen to leave your mark on this rapidly evolving field, Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future.

We are looking for a Junior Project Manager to work remotely.

Responsibilities:

• Participate in project management at all stages of the project lifecycle
• Participate in the formation, maintenance, and prioritization of the backlog
• Interact with product and technical teams

Key competencies:

• Higher technical education
• Analytical mindset
• Ability to quickly adapt to changes
• Excellent communication and organizational skills
• Attention to detail and the ability to handle multiple tasks simultaneously
• Ability to bring ideas and improvements, show initiative, and learn quickly
• Experience with fintech products is a plus

We offer:

• Remote work
• Competitive salary and annual bonus (13th salary)
• Compensation for English classes
• Flexible start of the working day
• Experience in launching a fintech product on the international market

Hi! It's SplitMetrics, a remote-first team of experts building the future of mobile marketing. Top app developers turn to us for intelligent data-driven solutions designed for Apple Search Ads scale, A/B testing, and market insights.

Why SplitMetrics?

• For almost 9 years, we've been at the forefront of mobile marketing industry, providing an ecosystem of market-leading technologies.
• An Apple Search Ads Partner, SplitMetrics is the 1st company to build the Apple Search Ads management platform.
• Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
• Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
• Acquired App Radar in 2023 to extend our product capabilities and expand market share.
• Integrated AI into our strategic approach.
• Effectively collaborate across 20+ countries with a remote-first and supportive culture.

About the role:

We are on the lookout for a visionary and seasoned Chief Revenue Officer to lead our efforts in scaling our business.

As the CRO, you will report to the CEO and work closely with various stakeholders on the executive leadership team. You will oversee cross-functional teams with quarterly OKRs, aligned with the business goals:

• Sales team: 20 sales experts managed by the VP of Sales;
• Customer Success & Support team: 23 professionals led by the VP of Customer Success & Support;
• RevOps team: 6 specialists, directed by Head of Revenue Operations.  

This is a unique opportunity to join a forward-thinking company and make a significant impact on our continued success.

Why the role is open?

• Growth Ambitions: SplitMetrics is on a trajectory for rapid growth, targeting a substantial increase in ARR. We need a CRO to spearhead this ambitious expansion.
• Strategic Expansion: As we expand our footprint in the USA and beyond, we require an expert to optimize our GTM strategies and ensure robust market penetration across various user segments: strategic, growth, and SMB.
• Enhanced Product Complexity: Our expanding product portfolio demands sophisticated revenue strategies to manage and scale effectively.
• Unified Leadership: Navigating our revenue-generating teams around a unified strategy is essential for our upcoming growth phase. The CRO will play a pivotal role in integrating these efforts.

What you’ll be doing:

Strategic Leadership:

• Develop and execute a comprehensive revenue growth strategy to scale the business.
• Drive tight alignment across the GTM motion, ensuring collaboration across Sales, Customer Success, and Marketing teams leveraging data from RevOps.
• Work closely with the CEO, CFO, and other key stakeholders to drive strategic initiatives.

Go-to-Market Optimization:

• Optimize GTM strategies to effectively target and penetrate SMB and enterprise markets in the EMEA and US regions.
• Lead the development and implementation of data-driven marketing and sales initiatives to maximize customer acquisition and retention.
• Oversee the creation of compelling value propositions and messaging for SplitMetrics’ product portfolio.
• Potentially oversee channel sales for emerging markets (LATAM, APAC).

Team Leadership and Development:

• Involve in recruiting efforts and play a strong role in the development of the team.
• Establish a culture of continuous learning and improvement within the team, with noticeable growth in team skills and capabilities.
• Set clear goals and implement effective coaching and development programs.

Revenue Operations and Performance Management:

• Collaborate with the CFO and RevOps to establish robust revenue tracking, forecasting, and reporting processes.
• Implement key performance indicators (KPIs) and metrics to measure and drive revenue growth.
• Ensure the optimization of sales enablement strategies, empowering the sales team with essential resources and knowledge.

Customer Engagement and Success:

• Develop strategies to increase customer satisfaction, loyalty, and lifetime value.
• Work closely with the Customer Success team to identify and address customer pain points and opportunities for upselling and cross-selling.

About you:

• Over 10 years in revenue leadership, focusing on scaling SaaS businesses.
• Proven track record of driving revenue growth from $10M to $50M+.
• Deep understanding of the Martech industry; mobile app growth experience is a plus.
• Strong strategic and analytical skills for developing and executing GTM strategies and operational plans.
• Expertise as a revenue architect with a long-term view that balances short-term urgency with long-term enterprise value.
• Demonstrated success in achieving and exceeding revenue targets.
• Exceptional leadership with a history of building high-performing teams.
• Demonstrable knowledge of budgeting and forecasting.
• A strong drive to exceed expectations and achieve outstanding results.
• Excellent interpersonal and communication skills, effective across functions and regions.

What is there for you?

• Time Off: Vacation and public holidays following your country's regulations. Additional 6 PTOs annually for personal rejuvenation.
• Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
• Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
• Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
• Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
• Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
• Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.

Our CultureAt SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:

• Move Fast
• Get Sh*t Done
• Build Together
• Strive for Transparency
• Own What You Do
• Learn + Share = Excel

We are looking for a talented Senior Project Manager to join our team!

Key Responsibilities

• Plan and oversee the delivery and quality of multiple gaming products
• Manage organizational tasks for game operations, ensuring clear planning and consistent progress toward goals
• Build and lead teams, including conducting performance reviews, supporting professional development, and managing hiring processes
• Ensure the team's quality and size, continuously improving team processes

Skills, Knowledge & Expertise

• Strong understanding of the key stages of IT product development and the ability to ensure high quality
• In-depth knowledge of the product approach and metrics, enabling informed decision-making in prioritization, planning, and incident management
• Experience in assessing and developing teams

Benefits

• Flexible work environment: work remotely from home, in one of our offices in Cyprus or Armenia, or from coworking spaces in Georgia and Poland
• Paid holidays and sick leave to prioritize your health and well-being
• Competitive salary based on interview results and annual performance reviews
• Bonus system tied to the company's success and performance
• Opportunities to attend conferences, workshops, and meetups
• English classes
• Cool corporate parties and team-building events
• Holiday Gifts: celebrate special occasions with thoughtful holiday gifts from the company
• Free lunches in our offices: enjoy a pleasant time over a meal with your colleagues

We’re looking for a Vice President of Product who will play a pivotal role in the future of our company. Our VP of Product will be responsible for the vision and development of our product. You’ll be managing team of product managers and product owners, collaborating with the marketing and engineers teams, as well as providing the overall vision for the product roadmap.‍

Responsibilities:

• Lead, manage and mentor a team of product managers, product owners, and related personnel.
• Product planning and assignment of tasks and deliverables.
  
• Product lifecycle management from concept to launch of the product(s) across all products/product lines.
  
• Lead, define, represent and communicate product strategy to all stakeholders.
  
• Assess product development sprints and enhancement opportunities.
  
• Develop budgets, forecasts, and metrics.
  
• Monitor product development sprints and evaluate results.
  
• Own the product roadmap and communicate with all the stakeholders.
  
• Drive innovative ideas, solutions and products through leadership and decisive action.
  
• Build incredible teams and processes to deliver products that satisfy the needs of customers.
  
• Become the key evangelist of the product and participate in press activities, conferences, discussions with thought leaders and market analysts.
  

Requirements:

• 5+ years’ experience in a high-ranking Product Management position.
• Experience in iGaming.
• Diverse experience in the fields of product marketing, management, and communications with experience resolving daily internal and external problems and challenges in product management positions that affect a product’s financial and market success.
• Possess outstanding verbal and written communication skills.
• Demonstrated leadership skills with a rich blend of analytical, creative, and strategic talents in order to effectively communicate, motivate, and inspire cross-functional teams with professionalism and clarity.
• Ability to define and analyze numerous product metrics, ability to think strategically and know when and how to apply each in order to influence the success of the product for opportunities.
• Detail orientated; superior problem solving and organizational and skills; and an ability to conceptualize, prioritize, and manage multiple projects.

We are entering new markets and connecting with new partners, which is why we are actively developing our payment infrastructure direction. We are currently looking for a business leader for Payments direction.

Responsibilities

• Manage the group’s payment operations
• Implement new payment methods
• Engage with payment partners: negotiate commercial terms and notify them of technical issues on their end
• Establish merchant payout processes in line with PSD2 standards
• Identify opportunities to improve payment success rates
• Monitor payment/refund schedules to uncover insights and bottlenecks
• Assign tasks to developers and analysts
• Participate in compliance projects

Requirements

• In-depth knowledge of online payments and acquiring processes
• Understanding of PCI DSS standards
• Excellent project management skills
• Proven experience in complex negotiations in English
• Experience in launching new features/services

Preferred Qualifications

• Knowledge of Chinese
• Experience with PCI DSS audits

We are offering

• Flexible working hours and 22 days of paid annual leave
• Work from our office in Lisbon, Portugal
• Relocation package to Lisbon, Portugal, if needed
• Extended health insurance for the employees and their children, including dental care coverage
• Stock options plan
• 100% paid sick leaves
• Personal development: professional events, workshops, English classes, corporate library
• Daily meal allowance
• Annual team retreats

If you are a dedicated, business-minded, and passionate digital account manager, join our team. You can sense the client’s anticipation of something unique from a distance, and you are able to provide it right away. You naturally strive for the finest outcomes and are aware that the win-win-win phase is inevitable.

We require your full-time presence in the office at first, but once we establish the appropriate workflow, you will be able to work from anywhere in the world.

Duties

• Leverage the companies’ capabilities and expertise (strategy, services & data/insights) to bring innovative and creative solutions to our clients
• Build strong relationships and be viewed as a trusted advisor with senior client and industry stakeholders
• Overseeing the clients’ digital performance strategies, coordinating and acting as PPC for online media (Facebook, LinkedIn, Instagram, Google, YouTube) advertising campaigns and optimizing their performance, as well as analyzing clients’ needs and preparing presentations
• Acting as the point of contact for clients and internal teams
• Understanding clients’ expectations, optimizing campaigns and applying proactive measures to achieve goals
• Deepen relationships to ensure retention and growth
• Meeting with clients to understand their project goals and requirements
• Monitoring project progress and clearing roadblocks.

Musts

• Have strong project management, digital systems understanding and organizational skills
• Solid knowledge of marketing strategies, data analysis and reporting
• Ability to nurture and retain client and employee relationships
• Strong negotiation and problem-solving skills
• 2+ years of a similar experience
• Proactivity (we hate supervision and micromanagement)
• Perfect English.

Benefits

• Flexible working hours
• Work with professionals of your field
• Multicultural and diverse environment
• Free parking
• Learning budget
• Sports and leisure
• Possibility to work remotely

Salary

2000-3500 EUR ^*gross

Keep in mind that we are open to discussing a different salary based on your skills and competencies

We are looking for a skilled Retention & Gamification Lead to join Praktika.

If you have a strong background in gamification, user retention, and data analytics, and want to drive innovation in language learning, join us to revolutionize education with AI!

Your days will be filled by:

• Lead a multidisciplinary team to develop and implement a gamification strategy that aligns with our company goals, enhancing user retention. Define key performance indicators and set clear objectives for the team.
• Design gamification blueprints that outline mechanics, progression systems, and rewards, and use the HOOK model to analyze and structure user engagement.
• Establish an analytics framework to track user behavior, identify patterns, and measure the effectiveness of gamification efforts. Collaborate with marketing, UX/UI design, and customer support teams to ensure a cohesive user experience.
• Execute A/B testing to optimize gamification elements and apply industry best practices and user feedback to continuously improve our approach.
• Regularly report on the impact of gamification on user retention and engagement, providing insights and recommendations for strategic adjustments.
  

You would be a great fit for the role if:

• Holds a Bachelor’s degree in Game Design, Computer Science, Psychology, Marketing, or related field; advanced degree preferred. Over three years of leadership experience in product management and gamification within the consumer mobile app industry.
• Strong understanding of game mechanics and user psychology, coupled with excellent analytical skills to translate complex data into actionable insights.
• Effective communicator, fluent in English, with a solid track record of collaborating with both technical and non-technical stakeholders.
• Proficient in major analytics tools like Google Analytics, Mixpanel, Amplitude, and Fullstory. Demonstrates stable job history with internal promotions and tenures over two years.
  

You would be an exceptionally great fit for the role if:

• 2+ years of experience with top-grossing Educational Mobile Apps or Mobile Games.
• Engineering experience in app development.
• Strong hands-on experience in mobile app retention data analytics.
  

Why should you join Praktika:

• Be part of the story of one of the fastest-growing early-stage consumer AI companies globally
• Work with a highly ambitious team using the best technologies on the market
• Drive innovation and make a significant impact in the AI and education sectors
• Competitive salary
• Flexibility to work remotely
• Health and wellness benefits to support your overall well-being
• Opportunity for rapid career growth and personal development
• Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools
  
• Annual educational budget of up to $1,000

We’re eager to welcome a stellar Product Manager to join the Elastic Observability product team, to work on initiatives ranging from logs and analytics to alerting and beyond. From ensuring all logs are successfully collected and ingested, to applying the right alerting and analytics techniques to extract maximum value for our customers, this role contributes heavily to the success of the Observability product!

What you will be doing:

• Defining and steering the roadmap to drive Observability, aligning at every step with organizational and company strategy.
• Working closely with Engineering, UX, Design and other teams to execute on your roadmap to bring top notch experiences to our users.
• Working with our Sales & Marketing teams on go-to-market, messaging, competitive analysis, enablement, and feature adoption.
• Tracking user engagement and feedback to inform product evolution.

What you bring along:

• 1+ years in product management or closely related area
• Observability or performance monitoring domain knowledge, with a keen sense of log data traits, analytics, and/or alerting
• Comfort working with and converting abstract problems into concrete, prioritized solutions, working from the customer backwards
• Top-notch spoken and written communication skills
• Passion for industry trends, competitive landscape
• Ability to lead and collaborate effectively

Bonus points:

• Experience working in remote, globally distributed work environment
• Knowledge of open-source software

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

We teach users computer science and strive to make an in-demand educational product that meets the market needs in the rapidly developing AI field.

We are looking for a Content Lead with a strong technical background.
If your current experience involves managing a development team (as a team lead/tech lead) and you are interested in expanding your responsibilities to include product management - we want to hear from you!

Primary Responsibilities:

• Based on your experience and market needs, determine what users should learn and what kind of educational content to produce
• Lead a team of experts (methodologists, engineers, authors) who will create educational content
• Work with content metrics and their optimization (how to make content better, faster, and cheaper)
• Lead the automation strategy for content creation (we have AI engineers and AI processes set up to help accomplish tasks more efficiently and quickly)

Requirements:

• You have worked as a tech lead/team lead, participated in hiring developers, and made strategic and/or architectural decisions in your work
• You have a broad technical background and are knowledgeable about technologies, including those outside your stack (you understand the basics about popular technologies like Python, Java, JS, etc.)
• You are interested in AI and keep up with market changes

We offer:

• Fully remote work with a flexible schedule
• Competitive compensation + revenue sharing
• Opportunity to grow in income and position along with the company's growth: the more successfully we can achieve our goals, the broader the growth prospects in this role
• Work in an international startup with a great freedom of action and the ability to have a significant impact in your job without bureaucracy and micromanagement
• Benefits: budget for health, education, home office equipment, and unlimited paid vacations

What We Believe In

Discover our core values that define who we are and guide our every decision. Explore how we create an environment where our employees can thrive and our company can succeed.

Transparency and candor with empathy and trust

• At our core, we believe in fostering trust through open communication and approaching others with empathy and sincerity. We create a culture where honesty is paramount, presuming the same from every team member.
  

Growth and excellence

• We collectively strive for personal and professional development, dedicating ourselves to achieving outstanding results through hard work. Our goal is to collaboratively create exceptional products that contribute to global growth and progress.

Iterate and move fast, make new mistakes

• Embracing a mindset of continuous learning, we adapt quickly and welcome new challenges. We encourage each other to take risks, learn from mistakes, and maintain a fast-paced, iterative approach.

Ownership with business approach, versatility, and perseverance

• We take collective responsibility, demonstrating accountability with a pragmatic business approach. Navigating challenges, we provide flexible solutions and show determination to overcome obstacles as a united team.

Data inspired common sense

• As a team, we incorporate data-based insights into decision-making while maintaining practical judgment. We use data to enhance intuition and let intuition challenge data when needed.

Embrace technological innovations

• Together, we welcome and integrate cutting-edge technology to drive progress and success. We leverage modern advancements to disrupt traditional paradigms and create a competitive edge.

Disagree then commit

• We encourage open and respectful discussions, appreciating diverse perspectives and ideas. We see healthy disagreement as a valuable tool to reach better decisions collectively. Once a decision is made, we wholeheartedly commit as a united team, actively collaborating to ensure successful implementation.

We're a small but mighty team of engineers, product managers, and business folks who built and launched products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid. We're well funded by US-based top VC funds.

We like to nerd out about using the cutting-edge tech and building frictionless user experiences. We love crafting great products and see our users delighted by what we build.

We're a remote first company with no plans to start an office anytime soon. We don't really care where you are, but we care a lot about who you are. If you like solving customer pain points, helping your team members excel at what they do, being part of a community, and care about quality, you'll fit in.

What You’ll Do

• Build and maintain Bank aggregation, Document upload and Insurance verification products
• Develop detailed, crisp product/feature requirements and user stories that can be used to create detailed technical product specifications and architecture for each product and application
• Obsess over metrics everyday and optimize key metrics to push the business forward
• Manage prioritization and trade-offs amongst new integrations, client requests, performance and operational support load
• Ability to incorporate data, research and market analysis to inform product strategies and roadmaps
• Leads and motivates a team of highly technical engineers and other cross-functional representatives, and maintains team health

About You

• 3-5 years of experience in a technical product manager role, preferably B2B
• Data science background required
• Bachelors/Masters in computer science or equivalent technical degree
• Execution focused and able to execute of the product strategy and vision in place
• Proven ability to meet deadlines and drive results while juggling many priorities and under tight timeframe
• Use insights and data to create new integrations and optimize existing integrations that drive both engagement and revenue
• Go getter? Quick learner? Highly technical? Combination of it all - let's talk!

We are looking for an experienced Product Owner to join our team. You will be responsible for creating financially profitable, user centric and engaging NoOnes mobile applications.

Your key responsibilities will include:

• Maintain a deep understanding of customer needs,  pain points, and behavior to drive continuous product improvement and user satisfaction
• Analyzing competitor products to identify opportunities for improvement
• Monitor mobile apps KPIs and make data-informed decisions to prioritize development efforts and improve users engagement
• Act as a product owner for mobile apps engineering team - specify requirements, define and prioritize releases
• Experiments with product hypothesis from ideas to A/B tests and GTM roll-out
• Collaborating with cross-functional teams (marketing, product, design, engineering) to ensure the user experience, release scope and calendar timeline are aligned with business objectives
  

Requirements:

• 5+ years of experience as a Product Owner (Product Manager) in mobile apps development, with cases that showcase your work
• Fluency in English for seamless communication, strong collaboration skills - oral and written
• Ability to adapt quickly and make decisions in a fast-paced environment
• Experience working in the fintech or financial services industry

Benefits:

• Competitive salary
• Flexible work arrangements and paid time off
• Opportunities for professional development and growth
• Option to remote work or hybrid work in one of our offices
  (Tallinn, Estonia / St. Petersburg, Novosibirsk Russia)
  

If you're excited to join a mission-driven team and help shape the future of financial empowerment, we'd love to hear from you. Apply now.

Mozilla is looking to fill a Senior Technical Program Management position to support Mozilla’s TPM Shared Infrastructure team. This will require skills to lead medium to large-scale projects. Together, we will drive global multi-functional efforts with geographically dispersed team members and will be responsible for developing and leading efforts, ensuring project work and business objectives are met. To be successful, you will build, track and report on projects in our portfolio. You will lead the completion of achievements by prioritizing actions, documenting risks and mitigations and communicating the status to all interested partners and key customers. More broadly, you will help surprise and delight Mozillians, both internal and external!

What you’ll do:

• Lead multiple projects, tasks, events, and initiatives concurrently
• Coordinate internal resources and third parties/vendors for the precise execution of projects
• Ensure that all projects are delivered on time, within the scope, and budget
• Developing project scopes and objectives, involving all relevant partners, and ensuring technical feasibility
• Work with remote employees as effectively as local ones
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to lead changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and call out significant achievements and risks to deployment with management and other partners as needed
• Develop the relationship with the client and business Partners
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Build and maintain comprehensive project documentation

What you’ll bring:

• 5+ years of project management experience in an IT/Operations environment
• Excellent interpersonal skills to juggle many activities without losing sight of the highest-priority items
• Ability to understand complex concepts and make reasoned decisions with sometimes imperfect data
• Good communication skills, relationship-building, and negotiation skills
• Be results and detail-oriented
• Ability to communicate and interact with leaders within IT and the business
• Experience with different project management methodologies such as Agile (Scrum, AUP, etc) and Waterfall
• Experience working with Infrastructure, IT, Cloud and Security Programs
• Experience working with a geographically dispersed workforce through video conferencing, Internet chat, and other collaboration tools.
• Knowledge of cloud infrastructure is an asset

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

The Solution Advisory Director works in collaboration with our Client Success Managers (CSMs), the DealCloud Business Unit team, and our sales team to engage with stakeholders at our Accounting & Consulting clients and help them achieve their business objectives with DealCloud. In this role, you will engage with our existing client base as a trusted advisor to help build their effective adoption of DealCloud. The Solutions Advisor understands clients’ business goals, keeps them apprised of the solution roadmap, and makes best practice recommendations.

To be successful in this role, the Solutions Advisory Director will be a domain expert, familiar with the use of enterprise technologies in a professional services firm environment, such as deal management software and CRMs. In addition, knowledge of the workflows of Accounting & Consulting firms will allow the Solution Advisory Director to interact with and influence the thinking of business stakeholders and to review client scenarios, offer cogent advice, collaborate with and help set the agenda for the CSMs’ work with the clients and assist in identifying specific corrective measures when challenges arise.

The Solution Advisory Director primarily works with their segment of clients remotely, but occasionally on-site visits and participation in user group meetings is required.

Responsibilities include, but are not limited to:

• Establish a trusted/strategic advisor relationship with assigned clients to increase adoption, ensure retention, and build client satisfaction.
• Consult with clients post-deployment to ensure they are capitalizing on available features in the solution and that they are configured appropriately to the client’s organizational model and needs.
• Regularly meet with clients to assess system usage, effective solution adoption, and client business requirements, and coordinate with appropriate internal resources to drive to timely resolution of identified issues.
• Drive effective adoption of solutions through application of change management methodologies and providing effective communication of new features in ongoing product releases.
• Coordinate with the appropriate Practice Group Leads (PGLs) to advise on trends in the marketplace and provide introductions to other organizational resources and specialists/experts where appropriate.
• Fully understand and clearly articulate the benefits of DealCloud to all levels of a client organization, including business line managers and C-level executives.
• Lead and/or support DealCloud for Accounting & Consulting user community events and be an active contributor to our online client communities for accounting & consulting professionals.
• Serve as a visible presence in the marketplace, demonstrating Intapp’s industry expertise and thought leadership at conferences, events, and similar programs.
• Assume responsibility for interpretation of client usage data to develop benchmarks, predictive KPIs, and recommend modifications of system usage to clients as appropriate.
• Curate product enhancement requests received from clients, manage the process of review with the Product organization, and coordinate responses to clients.

Qualifications:

• Bachelor’s Degree or equivalent professional experience
• Substantial experience in the professional services industry; knowledge of the accounting and/or consulting industries strongly preferred.
• Experience in account management and/or program management; working with professional services clients is a plus.
• Hands-on experience with CRM and/or deal management software; familiarity with DealCloud a distinct advantage.
• Strong client service mentality.

• Strong analytical skills and an ability to collect and analyze input from multiple sources.
• Strong time management skills; ability to multi-task and prioritize.
• Superior verbal and written communication skills, including the ability to listen carefully, influence and network with a broad spectrum of internal colleagues and external clients.
• Resourceful problem-solver, driven by results, and comfortable working in a start-up environment
• Self-starter, reliable, collegial and a team player.
• Ability to travel up to 20% of the year.

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth.  We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity
• Generous paid parental leave, including adoptive leave
• Traditional comprehensive benefits, plus:
  • Generous Paid Time Off
  • Tuition reimbursement plan
  • Family Formation benefit offered by Carrot
  • Wellness programs and benefits provided by Modern Health
  • Paid volunteer time off and donation matching for the causes you care about
• Opportunities for personal growth and professional development supported by a community of talented professionals
• An open, collaborative environment where your background and contributions are valued
• Experience at a growing public company where you can make an impact and achieve your goals
• Open offices and kitchens stocked with beverages and snacks

We're on a mission to revolutionize fitness with technology, and we're looking for a Product Lead to steer the development of our AI-driven components—specifically the fitness recommender system and virtual fitness assistant. This role isn't just about fine-tuning algorithms; it's about creating a personalized activity experience that intuitively understands and grows with each user.

Responsibilities

• Develop a strategic roadmap for our fitness app's workout recommender system and AI assistant that’s as ambitious and dynamic as our users
• Innovate ways to help users discover personalized workout plans and health tips effortlessly, making each interaction feel tailor-made
• Develop an objective-setting framework with metrics that measure the success of AI improvements in terms of added customer value
• Drive advancements in AI that enhance user interaction, from natural language processing to adaptive learning systems tailored to individual fitness goals
• Adapt the AI systems to cater to diverse global markets, recognizing unique fitness preferences and cultural nuances
• Collaborate closely with fellow product squads to maximize user adoption and usage of AI personalization
• Work with Data Analytics, UX Research, Design, Leadership, and Marketing teams as necessary for best impact

We expect that you have

• 7+ years overall in a PM career, 3+ years as a PM for AI technologies
• You've managed products with large audiences and are adept at handling complex data-driven environments, preferably in the fitness or health tech sectors
• You have a proven track record of building products based on personalization, working closely with ML-based solutions to enhance user experiences
• You’ve championed products from concept to launch, focusing on user engagement and iterative improvements based on feedback and data
• You are up to speed with recent developments in LLMs and Recommendation systems
• You understand how ML works and can evangelize AI-driven product culture
• You have a good understanding of the fitness app ecosystem and are enthusiastic about merging health with advanced technology

Why You’ll Love It Here

Ideal for those who:

• Are driven to make every fitness session a personalized victory for users
• Relish in devising product solutions that transcend conventional boundaries
• Thrive on deep diving into personalization, embracing every data point and user story as a chance to improve
• Enjoy tackling technological challenges and working with substantial data volumes

If this sounds like the challenge you've been looking for, we’re eager to meet you. Join us to redefine fitness with technology, making personalized health and wellness accessible and enjoyable for everyone

Why working at Zing is awesome

• Be part of the fastest-growing fitness and lifestyle startup
• Opportunities for rapid career development in a hyper-growth startup
• Excellent work environment: the company is small enough to be person-oriented
• Work-life balance to suit everyone: flexible working hours
• A supportive, English-speaking environment

Africa is on the cusp of an economic revolution. While Internet- and banking-penetration have come late to Africa, a youth-driven tidal wave of change is sweeping across the continent. As a result, both global businesses and local champions are in a race to unlock its potential.      

In partnership with Rapyd, the fastest growing Fintech-as-a-Service platform and Multichoice, the largest entertainment platform on the African continent, we are building the payments platform that is capable of meeting the ambitions of the next generation.

This is truly the Moment for Africa.

Responsibilities:

• End to end product management of our Cards payment methods
• Definition, planning, specification, product development, go-live, and rollout
• Work with other Product Managers cross-functionally to drive excellence in
• our network
• Provide day-to-day product delivery and quality management
• Ensure awareness of product status and roadmap risks across the group
• Drive post-launch look-backs and internal process improvements
• Commit to continuous improvement through metrics and user-driven insights
• Engage with our Merchants and understand their use cases and user journeys and how card processing fits into their experience
• Continuously enhance and improve Moment’s Card’s capabilities

Requirements:

5+ years of product management experience in payments with highly relevant Cards specific experience. Cards experience in Africa is a plus!

• Clear knowledge of the end to end card flow including bank acquiring, recurring tokenization payments, similarities/differences across Card schemes and data messaging standards.
• Must be a succinct communicator and be highly analytical.
• Must be able to talk knowledgeably with payment companies, banks, lenders, FinTechs, and clients who live and breathe payments every day
• Strong understanding of credit card products, market trends and consumer behavior
• Experienced as an Agile product owner
• Well developed product management skills
• Experience integrating third-party providers and clients
• Bachelor’s degree in Computer Science desirable, or an equivalent degree and
• relevant professional experience
• Lived, worked or studied in – or simply have a passion for – Africa

Firefox is used by hundreds of millions worldwide and the Director of Product for Search and AI is a critical role in the product management team. The role will lead a team of PMs and be responsible for the product strategy, vision, and execution of our Search and AI investments. You’ll combine product excellence with strong leadership skills and help build a smart browser that helps our users be productive online.

What you'll do:

• Own and define the vision, strategy, and roadmap for our Search and AI investments
• Drive delivery of the search and AI roadmap
• Partner closely with UX, Research, Engineering, Marketing, and Business Development teams
• Synthesize market changes and the technology/people/skills investments needed to deliver great consumer AI experiences
• Help identify new investment areas and product opportunities
• Lead our external to Mozilla Search and AI partnerships
• Contribute to building a world-class product team

What you'll bring:

• 10+ years of Product Management experience, including impactful leadership roles on major products
• 5+ years of direct PM management experience.
• Skill and experience driving partner engagements and discussions
• Experience delivering AI-driven consumer facing features
• Drive independently at high velocity towards an aligned strategy
• Excellent written and verbal communications skills

Don’t tick all of the boxes, but think you’d be a great addition to the team? Apply, we’d love to hear from you!

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

We are looking for an Operations Manager who will be responsible for developing and managing production schedules and plans for our key channels, allocating resources to maximize efficiency and productivity, and providing regular financial reports to senior management.

Job responsibilities:

• Oversee the entire video production process'
• Lead administrative personnel within the core project portfolio;
• Develop and manage production schedules and plans;
• Manage and allocate resources, including equipment and personnel, to maximize efficiency and productivity;
• Provide regular financial reports to senior management;
• Identify opportunities for cost savings without compromising quality;
• Assist in the development of new video products and services;

Requirements:

• Minimum of 5 years of experience in project management or operations, with at least 2 years in a managerial role;
• Excellent leadership, communication, and organizational skills;
• Ability to manage multiple projects simultaneously and work under tight deadlines;
• Strong analytical and problem-solving skills, with attention to detail;
• Experience with budgeting and financial management;
• Experience working in a fast-paced industry;
• Fluent English. Any other language will be considered an advantage;
  

What we offer:

• Remote work flexibility, enabling you to work from wherever suits you best;
• Creative vibes and an international team: 90% of company employees are creators who work from 70+ countries and make awesome positive content for millions of followers worldwide;
• 800+ internal educational courses and materials, internal expertise hubs and transparent knowledge sharing, internal vacancies, and other practices for employee growth and development;
• A tech-savvy approach and carefully structured processes: no bureaucracy, an ecosystem friendly to new ideas, transparent task management, asynchronous communication (fewer meetings and more thoughtful written communication).

We are looking for a right-hand person for Gehtsoft’s leadership and founders. A closer, a finisher, “a last mile” pusher. A person whose feeling of accomplishment comes from getting things done—delivering what the company needs, when it needs, and with our standards of quality. We do not need creativity if it conflicts with our values and standards.

A person who can balance “red,” “orange,” and “teal” teams and people and work with them accordingly. A person who is capable of finding solutions quickly, relying not on personal experience but on a scientific basis, especially in conditions of complete uncertainty where there is no universal solution or magic pill.

We need a person who takes accountability for results—not just trying or making an effort, but committing to deliver and ensuring it truly gets done.

A person who is ready to dig in, grind, and fight for a brighter future for us all.

The person will be responsible for:

• Ensuring that strategic initiatives are getting done;
• Ensuring that day-to-day operations are efficient and reliable.
• Ensuring that all company employees adhere to the standards established within the company.

This will include (but is not limited to):

• Implementing short-term and long-term strategies that align with objectives established by CEO and founders;
• Day-to-day collaboration with project teams and department heads to ensure successful operation and continuous improvement;
• Monitoring performance and taking corrective action when necessary;
• Partnering with the CEO and Head of Sales to ensure efficient operations and long-term growth of the company;
• Overseeing operations, HR, accounting, and legal to ensure that supporting activities are aligned with short- and long-term objectives and improve operational efficiency;
• Promoting the culture and standards established by the founders and CEO on a daily basis, while being absolutely uncompromising in ensuring compliance and adherence to these standards;
• Getting things done.

Trial Period Goals (3 months):

Week 1:

• Change us as a business for the better. Think Gemba Kaizen and the new employee practices they offer. Any improvement must be based on a proper theoretical basis, be aligned with company values, and comply with company standards or improve them.
• Don't just tell us about problems—solve at least one.
• Ensure that we are a good fit for you and you are a good fit for us.

Month 1:

• Evaluate current operations, propose and implement at least one efficiency improvement that will directly affect business outcomes (based on EBM-metrics);
• Ensure that at least one key strategic initiative (priorities can be discussed with leadership) is on track, properly measured, guided, and worked on by the teams;
• On a small scale, ensure that decisions made or actions initiated on a Monday company sync meeting are getting done on a weekly basis;

Month 2:

• Continue to perform efficiency improvements that result in visible and measurable outcomes every month;
• Lead Q3 objectives and key results review meeting, and plan and establish any corrective actions necessary;

Month 3:

• Show and prove the effectiveness of corrective actions from Month 2 via direct improvement of key results to company-level objectives.

Knowledge and Skills:

• Solid, results-proven executive leadership experience;
• Understanding of a software development business;
• Excellent leadership skills, knowledge of Radical Candor, and Crucial Accountability (both approaches are company standards for leadership);
• Direct, concise, and clear communication skills;
• Ability to diagnose and fix problems and foresee potential issues;
• Ability to focus on day-to-day operations without losing sight of the long-term goals and objectives;
• Desire to thrive in a competitive environment, which promotes team-level and personal accountability for business-level outcomes, not individual actions;
• Understanding of the difference between working in simple and complicated and complex and chaotic situations (Cynefin framework, we work almost exclusively in left two quadrants);

Working Conditions (teal):

• A stressful, challenging environment where you can step up and take accountability;
• Ability to push the boundaries of your role and grow and evolve by expanding your knowledge and experience in neighboring fields (and sometimes in fields that you never worked before);
• A highly competitive environment where you can be best at something but for sure will never be best at everything;
• Transparent compensation model that reflects your outcomes and impact on the business;
• Lack of red tape, direct access to decision-makers who are driven and constantly want to improve Gehtsoft;
• Very people-oriented culture, where help is always there as long as you don’t abuse that system in your personal interests. Fool us once - shame on you, fool us twice - shame on us. We are not keen on being ashamed.
• Data-driven decision-making and meritocracy where your opinions are valued by your outcomes, not your title.
• You will be fully supported in your growth as long as your development is pushing the business forward and improves the metrics;

Working Conditions (red):

• Vacation/sick leave/holidays follow the American model.
• Each employee has 15 days off per year, which can be used at their discretion.
  • 1 day off can be used at any time; the team will have to approve two or more consequential days.
  • Each year worked adds one additional day off per year.
• Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays.
• Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
• Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate of 1 month per 200 dollars spent.
• Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
• Severance pay: For those who have worked for one year - 1 month's salary, two years - 2 months' salary, three years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.