Relocate to 🇦🇷 Argentina

If you speak English and Russian, become an interpreter

What we are looking for:

Candidate with high English and Russian level; written and verbal communication skills – B2 or higher (mandatory).
Highschool degree (mandatory).
Computer skills.
Have your own PC, network cable and fiber from home internet connection of more than 10 MB (WIFI or mobile data is not allowed)
Have your own camera and headphones on your PC.

What we offer:

Full time job (from Monday to Saturday within the range from 08:00 am till 22:00 pm) Rotating shifts - (You will work 5 days a week with 2 days off).
100% Home Office
Job stability.
Extra programmatic virtual activities (contests and prizes).At Teleperformance we are looking for the best candidates to be part of our team.

Don´t miss this chance. Join us!

Junior Customer Success Manager

Now we are looking for a Junior Customer Success Manager who will build, keep and improve strong connections with our customers.

What you will be doing:

Managing clients on all levels: technical, business, and product and help them succeed in their goals.
Managing and growing relationship with Key Client (stakeholders).
Identifying opportunities and potential challenges.
Providing clients with training and webinars.
Introducing clients to the new features and handling new feature releases.
Providing client feedback internally.
Collaborating with Sales, Solution Architects, Partners, Product Management, Legal and Marketing teams as the client’s representative.

About you:

Advanced Spanish and English.
Prior experience as a Customer Success Manager, Account manager, Business Development Manager, Project Manager in crypto, fintech, payments spheres.
Basic understanding of KYC will be a big plus.
Proficiency in Google Sheets / MS Excel.
Strong analytical skills and proactive approach.

What We Offer:

Competitive compensation in compliance with your professional expertise
Working with a product that matters. Our technology helps to protect millions of users and many online services worldwide.
International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
Remote first company – work from anywhere in the world.
Paid vacation and sick leave.

Business Intelligence Analyst

As a member of the Customer Success Insights team, the BI Analyst is accountable for working with the BI Manager and greater Customer Success team to help address Internal and Client facing Business Intelligence, Reporting, and Data Analysis needs. To achieve these aims, the BI Analyst must partner with the BI Manager and Customer Success Managers to produce actionable, accurate, and reliable data views that are easy to access and understand. Additionally, the BI Analyst will help educate and train ASAPP users/clients to use the ASAPP Historical reporting tool for the purpose of analysis and data exploration.

What you'll do

Develop reporting and dashboards to help drive key business decisions
Create data processes from intake/import through final reporting and analytics
Produce ad hoc reporting and analyses as needed
Mentor and train users on best practices on our reporting systems and overall data integrity
Maintain and empower ASAPP’s reporting suite to empower customers and internal staff efficient visibility to business impact, trends, problems, and opportunities
Act as a data subject matter expert by mastering, documenting, and training internal and external customers on the ASAPP data schema, insights tools, and reports
Execute data visualization best practices in enterprise reporting templates, custom reports, and performance summaries
Perform high priority ad hoc queries to answer business questions not answered by existing reports and teach internal and external users to fish on their own
Assist Customer Success team in the submission and tracking of DI requests, issues, and strategic initiatives (enhancements, bugs, tooling) and partner with the BI Manager on the prioritization, delivery and communication
Be a part of the on-call rotation

What you'll need

3-4 years of Business intelligence and data analysis experience, preferably in a SaaS environment
Experience creating BI data models, reports and dashboards, preferably in Qliksense/Sisense/Tableau
Working knowledge of industry standard Data Infrastructure (e.g. Warehouse, BI, Analytics, Big-Data, etc.) tools and knowledge of database design techniques
Advanced SQL capabilities and experience working with extremely large, diverse data sets with complex business rules
Expert knowledge of Excel, with experience using Power Query, Power Pivot
Demonstrated experience and ability to work with business users to gather requirements and manage scope
Knowledge of best practices and automated techniques for data quality assurance
Tremendous attention to detail with the ability to quickly switch from macro to micro analysis and unwavering focus on ensuring data accuracy
Strong communication and presentation skills with the ability to present results of analysis to business and technical customers and communicate in a courteous, tactful, and concise manner
Strong problem-solving and trouble-shooting skills with enthusiasm and desire to thrive in an atmosphere of constant change
Highly driven self-starter who seeks continuous improvements in existing processes and keeps up to date with the latest updates and improvements in the systems we use
Demonstrated ability to roll-up sleeves and work in a hands-on capacity
Ability to maintain a fun, casual, professional and productive team atmosphere
Fluency in Microsoft Office, especially Excel and PowerPoint
BA/BS degree or higher, preferably in MIS, Decision Science, Computer Science, or a related field

What we'd like to see

Experience with a variety of BI tools from which you can convey strengths and weaknesses
Digital analytics: implementation, tooling, metrics, variables, properties
Implementing analytics solutions in an Enterprise environment
Creation of extension objects using BI solution APIs
NLP or Conversational AI data
Mac, Slack, Confluence, and JIRA
Expertise in data extraction, manipulation, and analysis platform such as R, Python, Talend, and/or Redshift – we use Python and R internally

Benefits

Competitive compensation
Stock options
OSDE 410 for the family group
Wellness perks
Learning & development stipend
Mac equipment
3 weeks vacation
English lessons

Accounts Payable Analyst

Your mission:

Mural is looking for a Accounts Payable Analyst to join the Accounting team. As part of this role, you will be directly responsible for:

Process full-cycle accounts payable including vendor and invoice management, approval and weekly disbursement activities
Ensure proper GL coding for all AP activity recorded in accordance with the Mural chart of accounts
Process expense reports as needed and serve as an administrator for Expensify
Administrator for Expensify expense reporting tool including the review of all corporate card transactions to ensure proper coding and processing in NetSuite
Update cash flow report for disbursements on a weekly basis
Credit card account reconciliation
Assist with implementation of accounting tools to help automate and streamline processes
Assist team with ad hoc projects, as needed
Assist with audit requests related to the accounts payable function
Ensure internal controls are followed and maintained as related to the accounts payable function
Fulfill all duties, including journal entries such as AP accruals/reclasses, along with reconciliations, and other assigned tasks related to accounts payable, in a timely manner to comply with the close calendar, checklists, and other due dates as assigned

Your profile:

3+ years of related accounts payable experience is required
Knowledge of basic accounting principles
Flexible to meet changing priorities and the ability to prioritize workload to achieve on time accurate results
Experience with Netsuite preferred
Bachelor in Business Administration is a plus
Experience with Expensify is a plus
International experience is a plus
English language level: Advanced

What we offer:

In addition to being part of our quest to help people empower their imagination, we offer:

Competitive salary
401K (US only)
Company equity
Health insurance
Fertility benefits
Muralvida stipend (for fitness, wellness, learning and coworking)
Fully remote team
Parental leave
End of year closure
Design thinking trainings
Mural free forever plan

Senior Platform Engineer

The role

We are looking for a Senior Platform Engineer with a passion for architecting and building cloud native systems. Within this role, you will have the opportunity to work on our own private cloud which is hosted in Form3 data centres and to help us build the next generation Form3 platform which will run across multiple public clouds.

Technical environment

Go, AWS, GCP, Azure, Kubernetes, TravisCI, Docker, Terraform, Vault, Consul, Linkerd, Redis, Prometheus, Postgres, Cockroach DB, Elasticsearch, PACT, Github, DevOps, TDD, BDD, Pair Programming

Form3's private cloud technology

Form3's multi public cloud technology

What we're looking for

Experience in Infrastructure as Code patterns and practices (Terraform is a plus)
Knowledge of networking and DNS
A background in Software Engineering and solid programming experience is beneficial but not essential (preferably Go but we're flexible on this)
Knowledge of Kubernetes (ideally)
Enthusiasm towards building the next generation Form3 platform and an interest in technical challenges around how to make a platform cloud agnostic and scaleable in order to process billions of payments

At Form3, we're really proud to be an international employer that fosters a diverse and multicultural work environment. However, we do use English as the main form of work and business communication i.e., pair programming. As a result, we explicitly require all applicants to submit their CV in English.

Benefits

100% remote work
Flexible working arrangements
Health & wellness allowance
Remote working equipment allowance
4 hours of “investment time” per week, to spend working on projects that you are passionate about improving
Learning days, Udemy and educational reimbursement etc.
Mental Health support via Spill
Perlego subscription
Full details available on our careers page

Form3 appreciates that we all lead different and often really busy lives. We work remotely 100% of the time and many of us work part time. If you’re interested in hearing what different flexible working arrangements may be available, we’d love to chat.

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