Relocate to 🌎 World

Mandatory Requirements

• Advanced skills in googling and finding the unfindable;
• Skills of analysing a large amount of text and information;
• Ability to structure a huge amount of information so that any recipient understands;
• Experience in editing is a plus;
• Proficiency in English (B2+), Russian (C1+), French and other languages are a plus;
• Ability to receive money from abroad;
• Full-time/Part-time employment

We expect you to:

• Have experience in googling for different purposes;
• Possess a high level of internal motivation;
• Be ready to grow and develop;
• Be proficient in Search Engines/Google Workspace/Zoom‍ and advanced tools for data search

What tasks await you:

• Information search in order for copywriters to write documents for talent visa applications (GTV, O-1A, Passeport Talent and more), namely CVs, motivation letters, recommendation letters, business plans, compiling portfolios and other documents;
• Validation of the materials compliance based on the input data;
• Bringing documents to the desired style in accordance with the guidelines;
• Translation of the documents, web pages manually or automatically;
• Building internal knowledge bases and guidelines.

We offer:

• Employment with a European company;
• Salary in dollars (from $500 per month);
• Fully remote work on part-time or full-time terms;
• Strong team for growth opportunities;
• Friendly and non-toxic atmosphere.

To apply for a job, send your CV with the answer to the question “Tell us the story when you found the most unfindable thing while searching online. How did you manage to do it?” by email

Job Responsibilities:

• Receive instructions, guidance, and direction from the Government Task Manager (GTM), attend meetings and conference calls as necessary.
• Proficient in applying, customer service and customer support principles and methods: systems installed in customer organizations; training methods; problem resolution databases; and troubleshooting and data analysis methods.
• Proficient in the remote installation of primary and peripheral computer software and hardware.
• Proficient in troubleshooting and resolving problems on, desktop computers, laptop computers and/or applications or software for customers.
• Proficient in remote chat service delivery and knowledge of the capabilities and limitations of equipment configuration, operating systems, utility programs, software applications.
• Knowledge of business operations as related to service desk environment and systems.
• Technical skills to provide oversight and workload management for IT SERVICE DESK assigned Contractor resources.
• Attend training, technical, procedural and security as requested by the IRS. Specialist may be required to temporarily change their TOD to attend training.
• Participate in working sessions through IRS communication/ meeting tools or any online group collaborative tools available.
• Activities involved in developing and maintaining: policies, plans, procedures, processes, schedules, guidance material, standards
• Providing feedback relating to knowledge articles and processes in the IRS asset management systems
  

Job Requirements:

• 3-5 years’ related experience in help desk operations or similar experience.
• 2 years’ experience providing tier 1 and 2 level support or similar experience.
• 2 years’ experience operating and managing incident management tools, specifically Service Now and eGain, or similar experience.
• 2 years’ experience of remote work including but not limited to installs, configurations, upgrades, troubleshooting or similar experience.
• Proficiency of laptop and desktop computers and Operating Systems and hardware technologies and strong customer service skills, both orally and written.

We're looking for a talented Data Analyst to drive revenue growth through innovative campaign strategies and efficient data analysis.

Key responsibilities:

• Establish and maintain monitoring systems to track data quality and integrity, ensuring data reliability for analysis.
• Plan, execute, and analyze AB tests to optimize marketing strategies and identify effective tactics for improving key metrics.
• Facilitate the transition to a new ecosystem by integrating necessary dashboards and tools to support ongoing operations and analysis.
• Monitor data for anomalies and irregularities, taking proactive measures to investigate and address any issues that arise.
• Develop automated solutions to streamline calculations related to campaign performance, customer segmentation, and revenue analysis.
• Conduct in-depth analysis in collaboration with other teams to derive insights and inform strategic decisions.
• Generate ideas and hypotheses for CRM campaigns and initiatives.

Required experience:

• 4+ years of experience as a Data Analyst
• Proficiency in SQL of any dialect (Clickhouse - advantage)
• Proficiency in Python/R with basic statistical, data engineering, visualisation libs (or experience with other programming languages)
• Good level in math, probability theory and mathematical statistics (understanding of theory at a high level, experience in conducting A/B tests, testing hypotheses on data in practice);
• Experience with BI tools
• Experience with ETL tools (Airflow, Astromer, etc.)
• Strong analytical skills and an ability to synthesize information across a broad ecosystem to diagnose problems and devise solutions
• Strong communicator; able to collaborate and maintain relationships with partners on both business teams and technical teams
• Product thinking, the ability to set tasks, planning, decomposition, generation of hypotheses and solutions; project management skills; high self-organization.
• Fluent in both written and spoken English. Able to express complex ideas in English (B2 or higher)
• Understanding how to read music is a plus
• Experience in monetization and subscription based products is a plus
• Knowledge of Bloomreach (or any other CDP-system) is a plus
  

We offer:

• Freedom for all. Work remotely or at a co-working place of your choice in your favorite band t-shirt.
• Creativity every day. Make inspiring products for musicians, artists and creators; no day is the same.
• Impactful work. Influence the future of the music industry and change the lives of millions worldwide.
• Work set up. Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).
• Growth and development. Receive specialized training, language lessons, conferences and learning materials.
• Team well-being. Access to therapy whenever you need it, and assistance in difficult life circumstances.
  

We are looking for a Junior Customer Support Specialist to take care of our customers - parents from all over the world.

Working format: full-time, remote
Schedule: Five days per week including Saturday and Sunday, 16:00–02:00 (GMT-3).
Working type: contract, payments in $
Salary: common income up to $1000 gross (with fixed salary – $500-700 and monthly bonus - $300). The final proposal will be made after interviewing rounds.

You will have the following KPIs:

• the First Time Reply during the shift should be 15 min
• Customer Satisfaction Rate is at 4.5 and up
• expectations regarding policies, flow, tone of voice, and proficiency are met

Responsibilities:

• managing written responses to users through the customer communication system Zendesk within the SLA
• copyrighting and updating documentation
• following product policy and instructions

Requirements:

• fluent English (C1) level is a must
• digital literacy
• analytical and time management skills
• ability to work with a high volume of information
• previous working experience in other specialties

Will be a plus:

• Russian language knowledge
• basic level of CRM system or ticketing system knowledge

What do we offer:

• remote working format
• the opportunity to become part of the best team in the mobile Edtech segment
• the opportunity to learn from experienced colleagues
• friendly team
• international product
• payments in dollars

Mandatory requirements:

• Work experience: 1-3 years
• Proficiency in English – both written and spoken (B2)
• Ability to receive money from abroad
• Full-time employment

We expect you to:

• Possess a high level of internal motivation;
• Have experience in high-ticket sales;
• Build trusting partnerships with clients and colleagues;
• Be ready to grow and develop.
• Be proficient in CRM/Google Workspace/Zoom

What tasks await you:

• Handling incoming client inquiries;
• Scoring and initial lead processing;
• Scheduling initial client consultations;
• Maintaining CRM records;
• Sending outbound messages to a cold contact database.

We offer:

• Employment with a European company;
• Avarage salary $500 per month;
• Fully remote work;
• Fixed salary + monthly bonuses based on sales results;
• Strong team for growth opportunities;
• Friendly and non-toxic atmosphere.

Best Online Insurance Company in The Middle East 2023!

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Mission Digital Hub: To Digitize QIC group to bring its products to the attention of Millions

Our vision is to make QIC group become first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform.

• qic.online Insurance Portal | Get QIC Policy in 2 Minutes
• qd Drive Mobile App | The ultimate app for every driver in Qatar

As an Analyst for our qd Drive Mobile App team, your main responsibilities will include

• Analyzing tasks coming from the product owner and breaking them down into smaller, more manageable parts to ensure their successful implementation. This will involve working closely with the product owner to understand their vision and requirements.
• Developing a deep understanding of our users and their needs. You will work closely with designers and other stakeholders to ensure that our product meets user needs and is designed in a way that is intuitive and easy to use.
• Developing requirements mainly for interface part of our product. This will involve working with designers to translate design layouts into clear interface requirements.
• Accompanying developers through the development process to ensure that the solution being developed meets the task statement and solves the user's problem. While we have testers in our teams for detailed testing, the analyst must ensure that the developed solution meets the requirements and is of high quality.
• Conducting demonstrations of the developed functions to stakeholders, including product owners and developers, and incorporating feedback to improve the product.

Requirements

• At least 4 years of work experience as a business/system analyst (preferred in supper apps and complex projects)
• Strong communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
• Experience working with integrations, describing changes, and setting tasks for developers.
• Solid experience with interface design
• Ability to compile and maintain technical and project documentation for front and back.
• Experience in working out and describing scenarios for working with the system.
• Strong proficiency in English for correspondence with colleagues.

Terms:

• Long-term service agreement contract with QIC
• We are diverse — our digital nomads work remotely from 18 different countries
• Payment in US dollars monthly to your bank account using SWIFT
• Full-time remote, work schedule: 5 days per week, Sunday to Thursday
• Vacation policy: Qatar Holiday Calendar, 20 workdays of vacation, and 10 sick-day-offs
• Performance reviews are conducted twice a year, with the possibility of a raise in March and September
• Probation period – 3 months
• Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

Benefits & Perks

• Group and Individual English language classes
• Corporate 70% discount in Yasno – mental health
• Reimbursement for conferences, training, and purchase of necessary tools
• Consultation on tax policies with a manager
• QIC Running club on Strava
• Corporate discount in Privilege Program, including Qatar Airways

First What, then Who, then How! QIC digital hub has been a remote-first organization, unlocking the power of global talent. Our exceptional team consists of over 120 talented team members from 18+ multiple countries, bringing diverse perspectives and expertise to QIC organization.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Vivid.Money and other leading tech companies.

Apply now and join us!

Audacity, a part of our family of products, is a free and open-source digital audio editor and recording application. Available for Windows, macOS, Linux, and other Unix-like operating systems, it is the world’s most popular audio editing software, with over 111 million downloads from FossHub since March 2015.

You will not merely add features. You will collaborate with software architects.

You will exchange code reviews with all other developers on the team to build a broad understanding of the application. You may also assist with development of in-program features for automated functional testing.

You won't hear water cooler chat about the weather here at Muse, here we are rating our favorite Prince albums and discussing Japanese punk.

Key responsibilities:

• Code Maintenance and Improvement: dive into the Audacity codebase to understand, maintain, and enhance its functionalities.
• Bug Fixing: identify and fix bugs within the software, improving its stability and user experience.
• Feature Development: contribute to the design and implementation of new features, keeping in mind the needs and expectations of Audacity's user base.
• Code Review: participate in code reviews to ensure the quality and maintainability of the codebase.
• Collaboration: work closely with the QA team, other developers and the open-source community to gather requirements, discuss solutions and integrate feedback.
  

Required experience:

• Strong proficiency in C++: extensive experience with C++ and familiarity with the latest standards (C++11/14/17/20).
• Experience working with QT or wxWidgets
• Understanding of Software Development Principles: solid knowledge of SOLID principles, design patterns, and best practices in software development to ensure code quality, maintainability, and scalability.
• Experience with Audio Software Development: knowledge of audio processing and real-time audio data handling is highly desirable.
• Understanding of Cross-Platform Development: experience with developing applications for multiple platforms (Windows, MacOS, Linux).
• Problem-Solving Skills: ability to quickly identify issues, devise effective solutions and, basically, working out of your comfort zone.
• Collaboration: a strong capacity for working collaboratively is required, with the ability to effectively communicate and coordinate with team members across different disciplines. This includes engaging with the QA team, other developers, and the open-source community to gather requirements, discuss solutions, and integrate feedback. An emphasis on open communication, active listening, and the ability to provide constructive feedback while fostering a positive and inclusive team environment is critical.
• Risk Management: ability to identify potential risks in the development process and propose mitigation strategies.
• Soft Skills: strong communication skills, both verbal and written, are essential. Must be able to work effectively in a remote and diverse team environment.

We offer:

Freedom for all.

• Work remotely or at a co-working place of your choice in your favorite band t-shirt.

Creativity every day.

• Make inspiring products for musicians, artists and creators — no day is the same.

Impactful work.

• Influence the future of the music industry and change the lives of millions worldwide.

Work set up.

• Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).

Growth and development.

• Receive specialized training, language lessons, conferences and learning materials.

Team well-being.

• Access to therapy whenever you need it, and assistance in difficult life circumstances.

We are looking for a Social Media Manager to handle LinkedIn, X and Reddit accounts for a startup in the field of data engineering and data analytics.

Responsibilities:

• Generating post ideas, creating content, and moderating comments: 4-6 posts per week for both social media platforms (posts may be similar but adapted to each platform).
• Engaging in discussions on thematic subreddits
• Coordinating a designer to create visual materials
• Deep understanding of the subject and the data community (know where and how to catch news and trends, validate topics for relevance, etc.)

Conditions:

• Remote
• Project-based (approximately 30% workload)
• Project secured until the end of 2024
• Compensation can be made in rubles, euros, or dollars

Experience in SMM is not crucial, but knowledge of social media platforms is required. The ideal candidate may be a technical/data specialist who enjoys interacting with the community.

If you are interested in collaborating, reach out to us directly on Telegram.

We are looking for a Backend Developer to join our Core team. Our product strategy is currently focused on ensuring sustainability and scaling the product. You’ll join the team during the process of refactoring and updating some technologies to the latest versions, where you’ll take an active part.

As a Backend Developer, you’ll be working with our main monolith written in Node.js and Express. We also have a relatively small number of auxiliary services, such as internal APIs or a WebSocket server, following a similar stack. We’re running everything in AWS using Docker containers and are currently in the process of adopting Kubernetes for managing them. As our main datastore solution, we use MongoDB + Mongoose.

This is a remote position under a service agreement. Our Engineering teams’ workday typically starts around 11AM (GMT+1 time zone). That is why the maximum possible difference between our time zones should be plus or minus 4 hours so we can all stay connected.

What you will do:

• Work on the performance and resiliency of our core product;
• work on new features with Core teammates;
• refactor old parts of the system;
• implement and support metrics together with the Ops team.

What you’ll bring:

• 5+ years of experience working with JavaScript and Node.js on the backend;
• B2+ level of English;
• proficiency with TypeScript, MongoDB, Docker and AWS;
• experience in projects with high load;
• comfort with solving scaling issues;
• good observation and debugging skills, especially when working in unfamiliar territory;
• the ability to write robust tests for your code;
• an independent work ethic and good communication skills. You’ll be able to investigate issues on your own and then share findings with your team.

What you’ll get:

• Remote work with a flexible schedule;
• 28 weekdays of paid annual leave;
• access to a corporate laptop;
• compensation for coworking space fees;
• language courses;
• compensation for sports or other physical activities;
• access to mental health support services;
• the freedom to think beyond established patterns.

How to apply:

Send us your CV and a cover letter summarizing your relevant work experience and motivation to join the Readymag team. If your experience matches our requirements, we’ll get back to you and schedule the next step.

The hiring process:

It's entirely remote and runs in three stages:

• a 20-minute call with our HR representative, where you’ll have the opportunity to ask any questions about the job. We’ll also ask you to fill out a form with a few technical questions that don't require special preparation;
• a technical interview with our CTO and Core team representative. This usually takes around 90 minutes, including technical questions and a free-form feature design/review. You don’t need to write code during the interview;
• a finalizing call with Diana Kasay, CEO of Readymag.

A few days after the final stage, we’ll reach out to you with a decision.

We’re looking for a talented product marketer to join our team as one of our first marketing hires. In this position you’ll play a key role in helping a fast-growing startup define our messaging, pricing, positioning, go-to-market strategy, and more! You’ll own the product marketing function at HumanSignal, with the ability to make and influence decisions that will have a significant impact on the company’s growth and trajectory.

The AI/machine learning space is changing at a rapid pace, and having a strong product marketer who understands the space, the product, our customers (both current and future) and how they all fit together is critical for the company’s success. If you’re looking to join a veteran marketing team at a company with a strong product-led growth motion and a vibrant open source community, this could be the place for you!

What you’ll be doing:

You’ll be a key part of the marketing team, reporting to the Director of Marketing, where you’ll:

• Become an expert in the market, our competitors, the product, and our customers (both current and future). This includes:
  • Digging into internal and external data, and conversations with prospects and users, to refine and continue developing our definitions for ICPs and key personas.
  • Gathering information and analyzing our competitors’ positioning, features, pricing, and approach. You’ll then enable the marketing, sales and product teams to understand how to position against them.
  • Identifying, tracking, and analyzing the product and process maturity lifecycle, including drivers to adopt a data labeling platform, triggers for expansion, and finding other opportunities to make customers more successful along the way
• Assist in developing positioning and messaging, crafting the best positioning for Label Studio Enterprise considering business goals, jobs to be done, product capabilities, and relevance in the ML/AI pipeline. You’ll define product value pillars, and help differentiate between open source and enterprise versions.
• Build a close relationship with Product/Engineering and Marketing teams. You’ll be the glue that holds these groups together and ensures that Marketing understands what is being built and how to best support it, and the Engineering and Product teams gets feedback from the GTM teams to aid them as they continue to develop the product.
• Work on go-to-market programs - this includes new release and product launches, etc. You’ll work with product and engineering to support naming and positioning, audience, goals for adoption, messaging and and content to support launches and ongoing communications.
• Develop content and partner with content marketing resources to support lifecycle marketing and support nurture, ABM and outbound campaigns.
• Inform packaging and pricing decisions, as well as differentiation between product tiers, based on customer value proposition and market dynamics.
• Enable sales to succeed, working with sales managers to develop and execute an enablement plan. You’ll be responsible for developing the pitch decks, product training, and customer-facing content that sales needs to educate our customers.

What you’ll bring:

• Experience working as a product marketer. Bonus for experience in a B2B SaaS startup with a product-led growth strategy.
• Solid technical acumen that you can leverage into meaningful content for our users with ideally exposure to AI/ML technologies.
• Knowledge of product marketing fundamentals: positioning, messaging, enablement. Experience with pricing is a big plus.
• Understanding of product-led growth frameworks, and the role product marketing can play in helping achieve key business metrics tied to business objectives including acquisition, retention and monetization.
• Storytelling skills, with the ability to clearly articulate concepts though compelling narratives, particularly on technical topics.
• Content creation and writing ability - we’re a small, agile team of player-coaches. Definitely expect to get your hands dirty
• Have a track record of working cross-functionally to influence action and execution
• Be able to prioritize and manage multiple projects at once
• Influence and take shared ownership of enterprise pipeline generation, sales win rate, and product/feature adoption KPIs
• Have a passion for HumanSignal’s vision and product

What your role will look like:

Within 1 month, you'll:

• Work with internal teams to get up to speed on current positioning and messaging
• Update and expand our ICP and persona documentation, and begin collecting quantitative and qualitative datapoints about the customer journey.
• Research the market and competitors to be able to provide guidance and direction to go-to-market teams
• Be solidly embedded with the Product and Engineering teams, and establish an initial release and communication process

Within 3 months, you'll:

• Own all product and feature launches and announcements
• Map the user journey and key points for lifecycle / educational content to help increase activation and ‘handraisers’ for enterprise pipeline
• Provide key input on messaging, product positioning and develop content to support our sales enablement and go-to-market activities, including collateral, sales decks, and copy for our website

Within 6 months, you'll:

• Continue to work closely with Product and Engineering to ensure a tight strategic relationship, and iterate on our operational processes and best practices
• Be the go-to technical expert on the marketing team with deep knowledge of our product and space
• Keep iterating and improving our messaging, positioning, product launches, sales enablement and content to support our go-to-market activities
• Help set the product marketing strategy for the next six months and beyond

It is an exciting time at HumanSignal, we are a growing startup and at this stage we are constantly evolving. While we have put a lot of thought into your first and most important initiatives, it’s only an example and something we will work on together. We're always learning and growing, so like us this role will evolve and expand. We hope that this opportunity sounds exciting to you and that you consider joining us on our journey!

Responsibilities

• Development of the service "NotProstoVesh" and loyalty program "Ecobonus", connecting new partners, development on GraphQL;
• Refactoring of backend for RVMs (Reverse Vending Machines) with the expectation of high loads;
• Automation of internal workflows, creation of new tools for the company's employees, finalisation of admin panels and uploading of reports;
• Collection of statistics and DataLens design;
• Work on transition to a competent microservice architecture;
• Development of new projects.

Requirements

• Proficiency in basic technology stack: PostgreSQL, Python, Djagno, DRF, PyTest;
• Understanding of: GraphQL, Rabbitmq, Redis, Celery, Grafana, Docker + docker-compose, S3;

Will be an advantage:

• Experience with gRPC, GraphQL, Kubernetes, NoSQL databases;
• Knowledge of emerging trends, understanding how to build a project from scratch;

Technologies:

• Django Framework
• PostgreSQL
• Celery
• Docker
• Python

Conditions

• Remote work  with the possibility of travelling to the office (Moscow, Vernadsky Avenue)
• Work schedule 5/2 with a flexible start (daily stand-up meetings at 11.00 Moscow time).
• Work with an international unique product in the innovative sphere

Do you have a passion for Product Management with a deep understanding and interest in technology and users? Are you willing to be a part of a quickly growing, product-oriented company while working remotely from home? Then welcome to HomeBuddy!

This role is full-time and offers home working flexibility.

We are searching for a driven and results-oriented Head of Product to drive new initiatives and further develop our product. Using your strong technical and analytical skills and experience, you will play an essential role in the product vision & strategy, and directly affect business growth. This role reports to the Chief Product Officer.

To be successful at HomeBuddy, you need to be passionate about being a part of a very dynamic, challenging, and fast-growing business. This position isn’t for you if you’re seeking a routine office job.

What you will be doing:

• Lead a team of product managers & analysts, syncing their efforts towards a common vision/strategy;
• Come up with ideas for business/product improvements, based on market & user research, feedback and analytics;
• Collaborate closely with other departments to understand their needs, make sure they are being reflected within a product;
• Manage a product roadmap, work with design & engineering to ensure proper and timely implementation;
• Define success criteria for every product initiative, and advocate for metrics/data driven decision-making within the team.
  

Requirements:

• A minimum of 3+ years of experience as a Head of Product / CPO and 7+ years overall in product-related roles (product manager/owner, product/business/system analyst, etc);
• Technical or analyst background (previously worked as a technical product manager/owner, product/business/system/data analyst, developer, etc);
• Experience leading a team of product managers, developing a product strategy/roadmap and implementing it relying on metrics/data;
• Experience working closely with analyst, design & development teams, driving the development process from start to finish (using Agile/Scrum methodology);
• ​​Experience guiding post-launch optimizations, developing A/B testing strategies and prioritising incremental product enhancements;
• Experience in conducting user research, and setting up continuous product feedback loops;
• Strong analytical skills, ability to figure out complex problems and offer simple solutions;
• Ability to think and work independently, attention to detail;
• Excellent verbal & written English and Russian communication skills (at least C1).
  

Benefits:

We have different perks and benefits, but we also can offer you a supportive work environment powered by a fantastic team!

• Competitive compensation according to your skills, experience, and professional accomplishments, including a company bonus;
• Paid vacation, sick leave, and holidays;
• 100% remote work, allowing working and travelling;
• Flexible work hours, when it is convenient to plan your working and personal time;
• Work in one of the most dynamic and fastest-growing industries;
• Ambitious and challenging tasks with a high degree of responsibility and independence;
• Multicultural environment;
• Supportive, friendly, and professional team, which you can always rely on;
• An allowance program for compensation of expenses for wellness and the home office;
• Paid training (school, events, conferences).

Tasks

• Accompany the stage/prod environment.
• Automate software assembly and delivery (CI/CD).
• Configure monitoring and logging.
• Write new Ansible roles.

Our expectations

• Experience in Linux system administration.
• Software assembly skills, knowledge of basic tools (Make/Cmake/gcc/g++/etc), experience in creating deb packages.
• Practical experience with Ansible.
• Experience setting up and working in Jenkins and GitLab CI/CD.
• Experience with containerization (docker, LXC).
• Experience in setting up monitoring systems (Zabbix/Grafana).
• ELK setup experience.
• Confident knowledge of the principles of information security.

Will be a plus

• Experience in Linux server administration in HA Internet projects.
• Knowledge of virtualization systems (KVM/Libvirt).

Additionally

• Willingness to discuss relocation to Georgia.
• The ability to work from anywhere in the world.

Tasks

• Organize and participate in the improvement of development processes in teams.
• Participate in the discovery, QA and postproduction processes when working on projects.
• Hire employees, conduct training, organize the work of new teams, and conduct performance reviews.
• Validate technical solutions. Review architectural artifacts, elaborate complex technical solutions in collaboration with other departments.
• Create employees’ Personal Development Plan, manage their growth and motivation.
• Create technical and process documentation.
• Review code.
• Write code in a limited amount in complex or large-scale tasks.
• Conduct release management.

Our expectations

Technical:

• At least 6 years of commercial web development experience.
• Knowledge of the ReactJS-based web stack at the Senior level. Confident knowledge of modern web technologies.
• Knowledge of architecture (Web APIs, Networking, Data storage).
• Proficiency and understanding of the basic DevOps and admin tools systems (Docker, linux, CI/CD).

Managerial:

• Experience in managing a development team (team lead).
• Experience as a hiring manager: hiring, development, and dismissal.
• Management and development of development processes from 3 years.
• Knowledge of basic software development techniques and practices.
• Project planning and management skills (assessment of labor costs, resource management, timing assessment, monitoring, and control).
• Work experience in Jira.

Will be a plus

• Experience in managing development team leads.
• Experience in backend development (Go/NodeJS).
• Skills in interface design and UX design (Figma).

Additionally

• Willingness to discuss relocation to Georgia.
• The ability to work from anywhere in the world.

Tasks

• Building and automating testing processes.
• Hiring and developing a team.
• Writing test guidelines.
• Product Testing.
• Development and review of test cases.
• Development of autotests in Python.
• Building an effective CI process.

Our expectations

• Knowledge of testing methodologies.
• Understanding the software development process and lifecycle.
• Experience in automating the testing process.
• Programming experience in Python or other languages.
• Experience in testing multicomponent systems.
• E2E and integration testing experience.
• Experience working with DBMS (at the level of making queries of medium complexity).
• Work experience in the field of QA for at least 5 years.
• Experience of managing a team of QA engineers from 1 year.
• Experience with Linux OS.
• Knowledge of English at the level of reading technical documentation.

Additionally

• Willingness to discuss relocation to Georgia.
• The ability to work from anywhere in the world.

We are growing rapidly and right now we are looking for Junior Project Manager to join our Commercial Department. All of the projects are connected with localization.

Job Responsibilities

• Managing the project to expand the payment infrastructure for existing legal entities and new markets
• Overseeing the end to end execution of projects related to the translation of the product into new languages, enabling local phone numbers, and hiring a local support teammates.
• Analyzing the effect on business of implemented projects through evaluation of key business metrics performance
• Assist in business localization project planning, ensuring scope, timelines, and objectives are clearly defined.
• Working with the team to distribute tasks, track progress, and ensure deadlines are met.
• Facilitation effective communication among localization team members and stakeholders.
• Generate regular project status reports and communicate updates to project stakeholders.
• Assist in creating and maintaining project documentation, including project specification, data source, project pipelines, meeting minute etc.

Key Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work within a team, delegate tasks collaboratively in VUCA environment.
• Detail-oriented with a focus on quality and accuracy.
• Flexibility to adapt to changing project requirements, priorities, and unexpected obstacles.

We Offer You

• remote work format;
• flexible working hours — we don’t require you to be online or in the office at 09:00 sharp;
• interesting and ambitious tasks that will take you to the next professional level;
• learning: seminars, trainings and conferences;
• corporate English, as well as discounts for SkyEng;
• corporate discounts on hotels and other services;
• young and active team of super professionals.

Goals:

• The client not only achieved project goals but gained added value in reliability, transparency, and innovation. Investing in us has proved to be the most effective way for the client to invest their money, providing them with maximum value and reducing risks.
• (A2I) A capable PO can now be trusted with any project, old or new.
• (CV) The company now has a PO that can steer a project as well as, if not better than, the company's founders.
• (CV + UV) All parties' interests are considered. Our company doesn't offer free services but seeks expansion opportunities, ensuring clients know we act in their best interest.
• (CV) The client is happy, confident that he will be heard and agreements will be upheld. Our PO can offer solutions superior to the client themselves or other providers.
• (CV + UV) Thorough risk assessment and a strategic vision are in place.
• (CV + A2I) Teams vie for our exceptional PO, seeking his expertise.

Success Criteria:

Current Value Increased

Strategic Product Management:

• Aligning product goals with company objectives.
• Taking responsibility for the outcomes of all company products.

Effective PO Leadership:

• Demonstrating leadership within the product domain.
• Serving as a role model in the application of Scrum, Agile, and company standards.

Strategic Planning:

• Contributing to the development of the company's long-term strategy.
• Defining strategies and opportunities for product diversification and increased product profitability.

Ability to Innovate improved

• Co-creating development strategies with company leadership.
• Actively championing innovations in order to reach goals

Time to Market Improved

Strategic Sales Management:

• Taking responsibility for post-sales and cross-sales within the company.
• Collaborating with company leadership to define strategies and opportunities for improving Time to Market.

Cross-Functional Collaboration:

• Collaborating with various company departments (including Sales/Marketing) to improve Time to Market through process optimization.

Customer Expectation Management:

• Actively managing customer expectations, including selling additional services, across all dimensions—revising CV, developing T2M, expanding UV, and enhancing A2I. Demonstrating growth points in T2M for the customer and establishing agreements within this growth.

Enhancing key project indicators through Evidence-Based Management metrics (Current Value, Unrealized Value, Time to Market, Ability to Innovate)

Anti-requirements:‍

Reliance on miracles, hiding information that we can’t make it in time (including the lack of a releasable increment no rarer than once every two weeks) until the last second, falsifying the real state of the development process. The above is strictly prohibited. Attempts to argue for "it’s more convenient/efficient/faster to complete all preparatory work first" will be immediately viewed as attempts to find a way not to do something, which will not do the PO any favors. We’ve heard it all before

You’ll fit in if:

• For you, criticism is like a gift, serving as fuel for improvement, rather than a reason to get hurt.
• You trust no one on word alone, not even yourself. You confirm knowledge with exams and practice. A lecture is not enough for you.
• A typo in your document is like a stain on your reputation, and overlooked feedback from the client is like the end of your career.
• Team success is more important to you than any personal achievement.
• You get constantly blamed for setting unrealistic standards, and are told that there is no need to do things that well for anyone.
• Clients invite you to their kids’ birthdays, and trust you with their most sensitive secrets.

Areas of responsibility:

No set of instructions can cover every duty or foresee all situations. Therefore, observing engineers must take initiative and, guided by their professional knowledge and situational context, go above and beyond to prove their worth.

Required minimum

• Creation of a Product Vision: A clear conception of what the end product should be. This involves defining goals, understanding customer needs, and outlining a strategy for achieving success
• Customer Interaction: Establishing trusting relationships with clients, collecting feedback, identifying requirements, and ensuring the product adheres to customer expectations. Taking into account the interests of all types of stakeholders.
• Collaboration with the Development Team: Interacting with the development team by providing essential information, clarifying task details, and addressing arising questions.
• Making Decisions on Priorities: Allocating task priorities, ensuring alignment of the developed product with the company strategy and customer requirements.
• Taking Responsibility for project economics: The Product Owner is responsible for the project meeting the company's profitability standards. A project must have a roadmap outlining how it plans to increase revenue. Collaborating with other Product Owners, they are accountable for the company's overall financial metrics and alignment with financial goals.

Role Review

Performance targets for the probationary period (3 months)

• [Week 1] Conducted a project audit, was dismayed by the state of affairs, and presented a comprehensive and evidence-based plan with a commitment, outlining what needs to be addressed, the priorities (with explanations as to why such priorities are in order), and projected timelines for closure.
• [Month 1] Have a portrait of projects within your responsibility, understand their problem points, and identify all weaknesses and concerns of both the team and the client
• Month 1] Identify the current project plan with the team and the client. Have a plan in place to achieve these goals.
• [Month 1] Master and demonstrate the practical application of the empirical approach (EBM, Evidence-based Management)
• Month 1] Understand project economics, actively contribute to budget formulation, and manage client invoicing.
• [Month 2] Identify weaknesses in the team/client project plan, have a plan of improvement and post-sales activities. Started taking action within the post-sales framework.
• [Month 2] Developed a plan to enhance EBM metrics in existing projects.
• [Month 2] The team of the projects within the responsibility scope understands the project direction and the backlog is supported by product increments.
• [Month 3] The software team, project teams within the responsibility area, external and internal stakeholders should come to the conclusion: “We no longer need to address the issue of supply assurance and maximizing value delivery in Projects A and B. The projects are profitable and show growth prospects. We can now focus on our responsibilities.”
• [Month 3] The company employees should conclude: “The work of the Product Owner helps me achieve better results. Thank you for providing such a wonderful person.”

Role profile

Required

• Experience as a Product Manager/Product Owner/Analyst.
• Experience interacting with international clients.
• Knowledge of Agile and Scrum methodologies, or a willingness to learn.
• Conversational and written English (at a level sufficient to understand what is required, and convey what is needed).
• Ability to formulate hypotheses supported by facts and analyze results.
• Ability to “keep your eyes peeled" (competitor analysis and adjacent areas).
• Practical familiarity with the OKR goal-setting approach.
• Understanding of Servant Leadership principles and how they differ from authoritarian management.
• Emotional intelligence.
• Communication skills (ability to speak the interlocutor's language, engage in constructive dialogue, manage conflict, give and receive criticism).
• Ability to conduct "difficult conversations" without losing patience and composure.
• Certified in Agile techniques no lower than PSPO II, ICP-EPO, IIBA-CCBA, PMI-PBA
• The courage to make decisions and take responsibility for them.
• Respect for the team, the company, and the client.
• Attention to detail.
• Strive for team success.
• Negotiation skills and the ability to build trusting relationships with clients.

Welcome

• Knowledge of Evidence-based Management. It’s okay if there is no knowledge to speak of, as long as you are willing to learn. ·
• Experience in the IT environment.
• Practical familiarity with Kim Scott’s Radical Candor approach.
• Practical familiarity with Kerry Patterson’s Crucial Accountability approach.
• Understanding of Amy Edmondson's psychological safety model.
• Knowledge of Management 3.0.
• Would be a significant downside:
• Adherence to Daniel H. Pink's Drive! model.
• We are as anti-Pink as possible.
• "Spoiled" corporate pseudo-Agile understanding of a servant leader as a mix of а secretary/entertainer/teacher of a preschool group/mollycoddler.
• We do not need any of this; we will say "thank you, goodbye" immediately.
• Our ideal leader is not a nanny but a good sergeant ("servant to the king, father to the soldiers"©).

Working Conditions:

• Vacation/sick leave/holidays follow the American model.
• Each employee has 15 days off per year, which can be used at their discretion.
  • 1 day off can be used at any time, more will have to be approved by the team.
  • Each year worked adds 1 additional day off per year.
• Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
• Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
• Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
• Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
• Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.

For those who are useful and needed we are ready to provide аdditional benefits such as financial aid, low-interest loans, relocation assistance, etc. Basically, if you treat us well, we'll treat you well :)

We are looking for a Financial manager to join our expanding team

What You’ll Do:

• Preparing daily reports on partners;
• Independent execution of money transfers, as well as currency exchange operations in various banking systems
• Reconciliation of data in the system of partners (receipt/payments/mobile commerce);
• Reconciliation with partners/customers;
• Reflection of data on partners/customers in 1C (conversions, receipts, payments, mobile commerce, refunds, chartbacks, rolling reserve):

1. Entering data into the settlement system;
2. Preparing monthly reports to partners/customers;
3. Interaction with IT department on accounting automation;
4. Control over reflection of financial operations in 1C;
5. Preparing the base for closing of the reporting period;

• Control of Payment Register:

1. Develop recommendations and consultations on the most effective use of established relationships with counterparties and clients;
2. Develop schemes of relationships with the most profitable and promising clients;

• Keep in constant contact with existing clients.

What we offer:

• Onboarding: A comprehensive onboarding process to ensure a deep dive into your role.
• Professional Growth: Growing opportunities within a growing business.
• Remote work.
• Gym membership: Gym membership reimbursement to keep you healthy and active.
• Company Devices: Get equipped with a MacBook and iPhone to optimize your work.
• Language Enrichment: Benefit from free English lessons to enhance your communication skills.

We are expanding our team and looking for a data-driven Product Marketing Manager to maintain close contact with our customers - parents whose children learn and play in our applications.

Responsibilities:

• Analysis of users’ (parents) behavior, their Customer Journey Maps, and payment patterns, followed by segmentation and development of individual types of communication.
• Search and testing of solutions to increase Revenue and Retention.
• Setting up push, email, in-app, and SMS communications with parents using CRM service: trigger chains, and blast mailings.
• Collaboration with marketing and product teams to strengthen Acquisition campaigns and communication of product updates.

Requirements:

• Experience in product marketing, CRM product management, or CRM marketing management for 2 years or more.
• Product mindset, always having the customer's context in mind.
• Experience in owning Revenue and Retention, with a track record of achieving goals for these metrics.
• Upper-Intermediate English level or higher.
• Knowledge of customer base segmentation and analysis methods, with corresponding experience.
• Experience working with product metrics and product analytics.
• Implementation of communication strategies through tests (including A/B testing) and a data-driven approach - making decisions based on target metrics.
• Experience managing email and push communications using CDP/CRM services.
• Basic knowledge of email marketing fundamentals: domains, reputation, and the best practices for sending emails.

What do we offer:

• Remote working format.
  You can follow a digital nomad lifestyle or work from a country of preference.
• The opportunity to become part of the best team in the mobile educational technology segment.
• Significant influence on product growth through communication.
• Opportunity to safely experiment.
  We will encourage you to be brave in your hypotheses and assumptions.
• A data-driven decision-making culture.
  Using our analytical infrastructure, you will rely on data while making decisions.
• Paid sick leave and vacation.

We are looking for specialists who want to work on large-scale and interesting projects in a team of experts. Currently, we are seeking a technical support specialist (second line).

Responsibilities:

• Processing requests from the hotline and system users.
• Analyzing technical issues and searching for causes in logs.
• Communicating with the development team, bug tracking, participating in testing, and launching new products and services.
• Participating in the development of tools for first and second line support staff, setting up data monitoring.
  

Requirements:

• Basic testing knowledge, good knowledge of SQL.
• Good level of Excel.
• High level of responsibility and independence.
• Good analytical skills, the ability to match data, and identify cause-and-effect relationships.
• Good communication skills. Stress resistance, calm interaction with users.
• Knowledge of working with WEB application development tools.
• Basic knowledge of working with APIs and making requests using Postman.
• Excellent written and verbal English skills.
  

Benefits:

• Annual bonus program.
• Remote work.
• Support from a mentor during adaptation.
• Internal training in soft & hard skills, creation of an individual development plan.