Remote 🚀 Management Jobs

Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.

We are building the future of live entertainment. We believe that by providing people with the best and highest-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together!

Now we are looking for a Release Manager to improve our Software Development Lifecycle.

Responsibilities

• Plan the release of project deliverables and release life cycle;
• Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
• Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates;
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected;
• Track the progress and find issues, if any. Always work to improve the process of release;
• Make sure that the release is planned, according to the requirements and budget;
• Schedule the release readiness reviews before deployment and milestone reviews after each release;
• Create plans for the implementation and deployment as per the release schedule.
• Plan and give weekly updates on the release activities;
• Make sure the allocation of Release Engineers to every release;
• Communicate with release managers from different IT departments;
• Lead the Go-Live activities to deploy the software successfully;
• Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software;
• Schedule the CAB meetings to discuss the release schedules with the team and find roadblocks, if any;
• Maintain documentation related to procedures on build and release, various notifications lists, and dependencies;
• Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Requirements

• Project management experience;
• Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines;
• Experience in working with DevOps and Agile methodologies;
• Working knowledge of Software Development Lifecycle;
• Expertise in computer programming;
• Team management skills;
• Experience in the use of Application Release Automation tools such as ElectricFlow, Puppet Enterprise, Buildmaster, and Visual Studio Release Management;
• Knowledge of traditional agile methodologies, including Scrum or Kanban.

Conditions

We know that great talent deserves great conditions, so here's what you can expect when joining us:

• EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
• Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
• Mindfulness & well-being support, including psychological assistance with 50% coverage.
• 50% coverage of school and kindergarten fees for your children.
• Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.
• Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
• A culture of recognition: a peer reward program to celebrate your contributions.
• A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
• Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
• A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.

Recruitment process

1. HR interview (1 hour);
2. Technical interview (1,5 hour);
3. Final interview (1 hour).

We are seeking a Head of People Business Partners to lead our team supporting Risk, Operations, CEO Office, People, Finance, Legal, Marketing and Comms teams.You will be working closely alongside the Head of People Business Partners for Product and Technology and leading a team of 5. Our Business Partners support our leaders to implement the N26 People Strategy and build high performing teams.

In this role, you will:

• Partner with senior leadership team to understand their strategic business goals and align people strategies to business needs that drive high performance.
• Lead the development of a diverse high performing business team through retention and development of top talent across the business.
• Support people managers to manage employee relations matters, providing guidance on conflict resolution, performance management and disciplinary matters.
• Provide expert coaching and support to people managers in relation to performance management, diversity, equity and inclusion, reviews of talent and feedback.
• Lead the design and execute business change initiatives ensuring smooth transitions and minimal disruption to business operations by using data and metrics to adjust strategies as needed.
• Leverage people analytics insights to infirm decision making and drive business outcomes to support leaders in achieving business goals and building a culture of high performance.
• Ensure people practices are compliant with legal and regulatory requirements in local markets including identifying opportunities to mitigate people risk.
• Lead the implement cyclical people initiatives such as talent management and succession, annual performance cycle, promotion process, support leadership hiring and onboarding.
• Lead a team of people business partners and provide coaching support to them whilst being available to step in to partner with senior leadership team members where appropriate.

What you need to be successful:

Background:

• 10+ years relevant experience.
• You have experience partnering with C level executives.
• You have led People Business Partners in another organisation for a significant period of time to have been through multiple cycles of business change and processes like pay reviews.
• You have worked in a complex, regulated business across multiple European locations.
• You have experience of working with Workers Councils, Unions or similar.
• Fluency in English is essential, fluency in German or Spanish is desirable.

Skills:

• Strong leadership and coaching abilities, with experience influencing at senior level.
• Strong business and commercial accumen, comfortable with understanding business results and financial information.
• Ability to balance the needs of our people and the needs of the business.
• Familiarity with people systems to support business decision making.
• Ability to think strategically to align HR practices with business objectives and think long-term, be a strong problem solver.
• Excellent written and verbal communication skills, with the ability to influence and advise leadership effectively.
• Strong analytical and problem-solving skills, with the ability to lead complex employee challenges.
• Project and change management skills.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
• Additional day of annual leave for each year of service.  
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.Sounds good? Apply now for this position.

Weigandt Consulting (WDT) is an international IT-Consulting company with headquarters in Germany, clients from Europe, Middle East and Asia, and employees around the globe. The company has extensive expertise and focus purely on the retail industry delivering value to many successful retailers, helping them to boost profitability and gain a competitive edge by offering the highest level of customer experience.

Our initiative-driven working environment and culture support the contribution of every team member, to increase your learning opportunities and challenge you to grow with us.

This is a full-time, onsite position based at the client’s office in Bangkok.

Role Overview

We are seeking a Lead Project Manager to take charge of high-impact retail IT-Projects while overseeing a team of project managers and team leaders responsible for multiple smaller initiatives. This role requires a seasoned leader with extensive experience managing both custom development projects and off-the-shelf enterprise solutions such as SAP, Oracle, and Microsoft. The candidate must have hands-on experience in at least two full-cycle off-the-shelf product implementation projects, in addition to a strong background in Agile and Waterfall methodologies.

Responsibilities

Project Leadership & Execution

• Personally manage critical IT projects in the retail sector, ensuring successful execution within time, scope, and budget;
• Build and maintain strong relationships with key client stakeholders, understanding their strategic initiatives and business challenges to ensure project alignment;
• Oversee both Agile-based digital transformation initiatives and fixed-price, Waterfall IT infrastructure projects;
• Develop and maintain detailed project and resource plans, aligning them with business objectives and client expectations;
• Track project progress, manage risks, and proactively resolve roadblocks;
• Prepare and present status reports to both internal leadership and client stakeholders;
• Ensure alignment between technical teams, business units, and external vendors for seamless project execution.

Team Oversight & Mentorship

• Lead, mentor, and develop a team of project managers handling multiple smaller IT projects;
• Establish and enforce best practices for project execution, governance, and reporting;
• Provide coaching and guidance to ensure project managers meet delivery expectations;
• Foster a culture of collaboration, continuous improvement, and accountability.

Cross-Functional Collaboration & Pre-Sales Support

• Work closely with the Account Manager and Architecture Team to identify and plan new retail IT initiatives;
• Proactively identify potential business opportunities through client interactions and strategic discussions, communicating these insights to the Account Manager for business development;
• Support pre-sales activities, including project scoping, estimation, and proposal development;
• Define project requirements and business objectives in collaboration with business analysts and solution architects;
• Ensure smooth transition from pre-sales to execution and from execution to operations and support, aligning with both technical and business goals.

Financial & Resource Management

• Oversee project budgets, forecasts, and resource allocation to maximize efficiency and profitability;
• Optimize resource planning to ensure the right expertise is assigned to projects;
• Effectively manage project scope, particularly in fixed-price contract.

Requirements

• 5+ years of experience in IT project management on the vendor/consulting side, with at least 3 years in a leadership role;
• Strong experience managing both custom software development projects and off-the-shelf enterprise solutions;
• Proven experience with SAP, Oracle, and/or Microsoft enterprise solutions, including at least two full-cycle implementations;
• Hands-on experience with Agile (Scrum, Kanban) and Waterfall methodologies;
• Strong project and resource planning, stakeholder communication, and risk management skills;
• Minimum 2-3 years of experience working in Asia, preferably in project management or consulting roles;
• Experience managing Thai teams is a strong advantage; candidates with experience in Southeast Asian markets will also be considered;
• Experience working onsite at client offices, managing expectations and fostering strong relationships;
• Familiarity with retail IT systems such as POS, e-commerce platforms, supply chain management, and ERP solutions;
• Proficiency with project management tools (JIRA, Microsoft Project, Smartsheet, Monday.com, etc.);
• Financial acumen with experience in budgeting, forecasting, and cost control;
• PMP, PMI-ACP, CSM, or SAFe certification is a plus;
• Full professional proficiency in English, with the ability to effectively communicate with clients, stakeholders, and project teams in both written and spoken formats. Thai language is a plus.

Conditions

• Competitive salary & performance-based bonuses;
• Opportunity to work onsite with a major retail client in Bangkok;
• Benefits program, covering expenses for professional development, workplace setup, health, children, sports, services, and culture by your choice;
• Official contract in accordance with local legislation;
• Paid vacation of 28 working days and sick leaves;
• Company-provided modern IT equipment (Apple MacBook, HP, or Lenovo);
• Exposure to cutting-edge retail IT-Solutions and enterprise software;
• A collaborative and dynamic work environment.

Hi there! We are PER:FORM, an international communications agency founded by ex-Microsoft employees. Currently, we are searching for a PR Manager (Senior Account Manager) with a strong IT background who will be responsible for the development and implementation of comprehensive communication campaigns to promote our clients from the tech industry.

Responsibilities:

• Manage clients account and maintain regular communication to discuss strategy and current tasks
• Work with various global and local media outlets and publications, to pitch press releases, interviews, columns, articles, company stories and other materials
• Develop and implement news-breaks, media announcements, and other activities aimed at increasing brand awareness for clients
• Develop and implement various image partnerships and collaborations (e.g. with Universities, Tech Accelerators)
• Implement integrations with influencers, establishing a turnkey process from research to execution
• Coordinate the work of the SMM team and the corporate blog editorial team
• Managing content creation: copywriting (with the team’s resources), approvals and submissions, including thought leadership articles
• Analyze and track the results of PR campaigns, generate reports, and make recommendations for improving effectiveness

Requirements:

• Experience in PR in the tech industry
• Perfect English
• Proven project management skills
• Experience in working with global technology and business media outlets and/or a strong media relationship background, understanding how media operates (a must)
• Strategic mindset
• Senior manager level: ability to plan, execute and to make decisions
• Excellent communication skills and the ability to work both independently and in a team

Conditions:

• Part-time (negotiable)
• Remote
• Variety of interesting global projects and opportunity to work on a global scale with the award-winning team of communications professionals
• Competitive salary and bonuses (can be in rubles or in foreign currency), to be discussed with a successful candidate.

Are you passionate about your work and want to pursue your dreams?

Join the ZiMAD team, and let’s collaborate to create exceptional games together!

ZiMAD, a leading mobile game developer and publisher based in Florida, is on a mission to expand its successful mobile game portfolio to the web. By porting its popular mobile titles to online platforms, ZiMAD aims to attract new users, monetize them effectively, and, most importantly, guide them back to its mobile properties for a seamless cross-platform experience.

We are looking for a skilled Project Manager to drive the growth of ZiMAD’s mobile games.

Key Responsibilities:

• Create and prioritize the product backlog
• Decompose requirements and participate in task evaluation
• Plan development tasks
• Control all development phases 
• Work on releases for Google Play, App Store, Microsoft Store, Amazon, and other platforms  
• Control product metrics and interact with analytics  
• Work transparently with Agile methodologies  
• Facilitate meetings
• Hold performance reviews
• Maintain product reporting

Qualifications:

• Experience working as a project manager or similar leadership role
• Genuine interest in game development from the business perspective
• Experience with project management systems (Atlassian products will be a plus)
• Experience with Git  
• Technical background  
• Understanding of continuous integration

Will be a plus:

• Testing and/or development experience
• Taking great interest in mobile gaming: experience playing various games; experience with purchases/subscriptions
• Experience with analytics, understanding of retention, ARPU, ARPDAU, and LTV metrics
  

What we offer:

• Opportunity to work for ZiMAD, a US company with a diverse portfolio of global free-to-play (F2P) projects with a multi-million monthly user base
• Involvement in the entire product development cycle
• Career growth prospects within an international company
• Remote work opportunities
• Flexible working schedule
• Bonuses based on the achievement of KPIs and financial results of projects
• Paid conferences, training (including language courses), and workshops
• Opportunity to choose voluntary health insurance (VHI) programs and receive compensation for their associated costs
• Opportunity to have sessions with psychologists to improve your mental health and well-being
• Participation in charity projects

WayRay is a vertically integrated deep-tech startup that is #1 in the world of holography, and we are seeking ambitious individuals with a deep tech mindset to join our team.

Our company culture is relentless, and our team is brilliant — that is why we are the best at what we do. WayRay is not an average startup, and if we are a match, this means you are not an average professional. If you want to be a part of our world, be ready to challenge yourself daily, to go where no one has gone before. Be ready to grind. We are currently looking for an Administrative Manager to join our team in the Zurich office to create a welcoming and comfortable working environment that reflects the company’s culture and core values. The role reports to COO.

Primary tasks

• Keep the office organized with a positive and professional attitude
• Provide administrative support to employees
• Perform receptionist duties: greet visitors, and answer and direct phone calls
• Purchase office supplies and equipment and maintain proper stock levels
• Oversee the service providers (couriers, cleaning, facility management & health and safety consultants)
• Create presentations and other management-level reports
• Develop office policies and procedures, and ensure they are implemented appropriately
• Manage health and safety procedures
• Plan and organize various meetings, conferences, and other events
• Business Travel support
• Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure
• Facility management
• Manage office budget

Requirements

• 3-5 years of work experience in office management working in international companies with offices and workshop facilities
• Basic knowledge of project management tools, budgeting, creating timelines
• Excellent communication and interpersonal skills
• Microsoft Office proficiency
• Proven team player who helps create results as well as a positive team environment
• Ability to prioritize projects and resolve problems independently
• Exceptional attention to the details with a desire to exceed expectations
• This position is for someone who loves to keep things neat and tidy, organize environment around them and get things done on time
• Languages: English — Fluent, German — fluent; Russian is advantage

What we offer

• Opportunity to work in a game-changing company alongside the best professionals from all over the world
• Opportunity to take part in creating a real innovation
• Transparency and openness at all levels
• Immersion in the Deep Tech culture where we give birth to real innovations
• Benefits package including paid educational opportunities and stock option plan for all positions and grades, retirement plan, extended vacation, annual bonus
• Competitive salary and bonus for outstanding results
• Yearly big party and regular corporate events
• Comfortable workplace, convenient office location, modern workplace environment
• Relocation support
• Referral program
• Team-building events and sport activities

CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful.

We are truly a great place to work.

Check out our website for more information

Are you driven by innovation in Research & Development (R&D) and interested in managing people-related matters in a technical environment? We are seeking a proactive and detail-oriented Intern to join our People Management team within R&D department. This position offers a unique opportunity to develop expertise in working with technical personnel, contribute to impactful projects, and take ownership of crucial people processes within a research-driven setting.

Key Responsibilities:

• Organize and support the grade review process, ensuring seamless execution and thorough documentation, while working closely with technical staff.
• Collect, structure, and document people-related information, enhancing process transparency and accessibility.
• Coordinate feedback collection and track key interactions during the onboarding process for our R&D Internship Programme.
• Participate in additional people-related initiatives within R&D, working to refine processes and develop engagement activities tailored specifically for technical teams.
• Assist with other people related duties as assigned

What we expect from you:

• Experience as an HR/Administrative Assistant or relevant in-house employee-related positions (HR, internal communications, administrative roles, etc) would be a plus.

• A genuine interest in people-oriented roles and a desire to grow in this field.
• Fluency in English (upper-intermediate or higher) and Russian is a must
• Good knowledge of Excel and/or Google Sheets
• Exceptional interpersonal and communication skills
• Great attention to detail and a structured approach to organizing information
• Self-starter, with a "let's get things done" attitude – we value individuals who take initiative and drive improvements rather than just execute tasks.
• Initiative, driven to grow and learn

What's in it for you?

• A strong focus on professional development with opportunities for learning and growth:
  • Interesting and challenging projects,
  • Mentor and other knowledge-exchange programs.
• Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide.
• Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance.
• Compensation for private medical insurance.
• Co-working and gym/sports reimbursement.
• The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.

Scorewarrior is a game developer and publisher from Limassol, Cyprus. The company is focused on the 4x strategy genre with an ambitious goal to grow it's hit game Total Battle to become the No.1 strategy game in the world. Our team consists of 150+ passionate, talented, self-demanding, and constantly developing professionals who love making high-quality games.

Our mission: to unite and excite people all over the world.

We're looking for an experienced Project Manager to work with several teams in our IT Department. The Project Manager's task will be to ensure that teams work as efficiently as possible, and also to contribute to the overall effectiveness of the IT department.

Our IT department currently includes the Framework, Web, Developers Experience, Infrastructure, and Data Platform teams, a Senior Project Manager; QA Engineers, and a CTO. The Project Manager will be responsible for two teams, currently made up of 11 people and expected to grow to 16–19 people within a year.

Tasks to be solved:

• Planning sprints and epics and allocating resources.
• Monitoring team focus and risks and reacting to blockers and changes.
• Fostering team motivation and engagement.
• Proposing and overseeing the continuous improvement of soft skills among leaders and team members.
• Holding regular action-oriented 1:1s with leaders and team members.
• Giving leaders and team members life-changing feedback on their work in real time on an ongoing basis.
• Organizing regular team activities like planning, retrospectives, reviews, and grooming.
• Managing 1-2 cross-team epics.
• Continuously identifying key team performance issues and driving the resolution of these problems.
• Providing metrics of team health, sprint health, etc., and proposing solutions derived therefrom.
• Working with external requests to the team and prioritizing external tasks.
• Ensuring that team processes are executed and proposing new ones if needed.
• Implementing IT Management Backlog initiatives.
• Facilitating effective meetings.

The ideal candidate would:

• Have 3+ years of project management experience.
• Be able to demonstrate past successes in managing 2+ teams simultaneously.
• Have a proven track record in resolving planning and development challenges.
• Be able to propose and make data-driven decisions.
• Have had success implementing one or several task-tracking tools.
• Have a proven track record implementing Agile methodologies.
• Have outstanding verbal and written communication skills.
• Show exceptional self-organization skills.
• Demonstrate the ability to deliver constructive, actionable feedback consistently.
• Be an excellent facilitator of meetings.

The following would be to your advantage:

• English to B1 level.
• PMI, PRINCE2 certification.
• Knowledge of how to create analytical reports.
• Experience in QA or Release Management.

What we offer:

• The best team in the world!
• An excellent remuneration package, including a 13th salary.
• Fully-covered relocation to Limassol, Cyprus for you and your family .
• A modern and sunny office space close to the sea.
• Private health insurance for you and your family members.
• A monthly pre-school, school, and university allowance for employees' children.
• Lunch compensation.
• A sports and fitness allowance.
• Personal development opportunities paid for by the company: professional and language courses, books, etc.
• Bonuses for outstanding results, years worked, getting married, and the birth of a child.
• Friendly monthly office parties and epic, annual offsite company birthday and Christmas parties.

With over 50 products and 2 billion installs worldwide, AIBY is at the forefront of mobile-first product development with a focus on AI technology. Innovation and team spirit are the backbones of our company, and thanks to them, we are proud of titles like ChatOn, iScanner, ARTA, Writely, Solvo, Forma, OnSkin, Plantum, etc. At AIBY, you can enjoy the work you do while helping millions of people.

We’ve accumulated a lot of product, technical, marketing, and publishing in-house expertise and are ready to share it and propose to partners. We’re looking for a Business Development Manager to join us and facilitate AIBY M&A and publishing services. You’ll be the first Business Development Manager in the company.

What you will do:

• Initiate and keep dialogue with companies of interest for M&A
• Filter incoming requests for M&A and publishing services
• Participate in major industry events and conferences
• Promote M&A, publishing, and start-up studios within the mobile community
• Monitor industry trends, build relationships with competitors, and network with platforms like Google and Apple
• Cultivate transparent partnerships and negotiate good terms with service providers

What you should have:

• 5+ years of experience in Business Development
• 2+ years of experience in the mobile app industry
• Solid network and strong connections in the mobile app industry
• Advanced English and Russian
• Strong management, communication, and pitching skills
• Understanding and awareness of mobile publishing/M&A and how it operates
• Healthy ambition and persistence

What we offer:

• A team of wonderful people and strong professionals
• A supportive atmosphere — we’re all for creativity and providing opportunities for self-fulfillment
• No extra paper-work and freedom of decision-making
• Remote work
• Medical insurance and assistance (depends on the location)
• English courses
• Sports reimbursement program
• Compensation for psychological counseling
• Reimbursement of professional courses and training
• A variety of corporate events and team-building activities
• Paid vacations, sick days, and other benefits

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

Nexpanse is a dynamic and fast-growing company focused on AI products in B2C markets. We create products that solve problems and make life easier. Currently, we are launching our new product in the rapidly growing market of AI agents. We are looking for ambitious individuals who want to be part of our team. Learn more about our mission and future projects at Nexpanse.io.

Mission

Our mission is to create cutting-edge AI-powered products that enhance the lives of people around the world.

Role

We are seeking an experienced Product Lead to take charge of the development and success of our new product — AI agents. By the first quarter of 2025, you will oversee multiple aspects of the product, from concept to launch, ensuring a seamless and rapid process for creating the MVP/MLP of the product.

This role combines strategic product leadership with hands-on responsibility. You will collaborate with teams ranging from growth to delivery, as well as all teams involved in product development. You will: manage product strategy, prioritize tasks, make decisions that impact business metrics, identify game-changing factors, and swiftly implement them into releases. The primary focus is on rapid launch and driving the growth of the new product.

We operate in an environment where achievements matter, not the number of hours spent. The ideal candidate will take ownership of the product, deliver measurable results, and always strive for excellence.

Key Responsibilities:

• Oversee all company operations and ensure the successful launch of the product.
• Develop and implement growth and business development strategies.
• Define and monitor the execution of product technical specifications.
• Build and optimize internal processes, including marketing, development, and sales.
• Contribute to product and marketing strategy formulation.
• Collaborate with technical and business teams to achieve key performance indicators (KPIs).
• Analyze metrics, manage unit economics, and continuously improve ROI.

Our Expectations:

• Experience:
  • 5+ years of product management experience B2B and B2C markets.
  • Demonstrated success in scaling businesses, managing P&L, and driving product-market fit.
• Entrepreneurial Mindset:
  • Proactive problem-solver with a focus on identifying and eliminating bottlenecks.
  • Ability to thrive in fast-paced, ambiguous environments and adapt to changing priorities.
  • Strong leadership skills with experience in building, managing, and motivating cross-functional teams.
• Business Management:
  • Proven experience in end-to-end project management, including product development, marketing, operations, and financial oversight.
  • Track record of delivering projects on time and within budget while ensuring profitability.
• B2B and B2C Experience:
  • Deep understanding of both B2B and B2C markets, including customer segmentation, user behavior, and competitive landscapes.
  • Experience in creating and executing go-to-market strategies tailored to diverse audiences.
• As plus:
  • Proven track record as CEO, COO, or startup founder, with a strong preference for experience in the AI/Tech sector.
  • Technical education (e.g., Computer Science, Engineering) or equivalent hands-on experience in technical roles (e.g., software development, data science, or product development).

Preferred Qualifications:

• Experience with SaaS products, including launching and scaling platforms.
• Familiarity with AI/ML trends and applications.
• Participation in previous startups with proven growth results.

What We Offer:

• A direct impact on business and product development.
• The opportunity to work with an ambitious team on market-changing products.
• Transparent, results-based compensation system (revenue + ROI).
• A dynamic work environment with real opportunities for personal growth.

Challenges that await you:

• End-to-end management of the product’s technical backlog
• Managing time-constrained cross-product projects
• Developing and maintaining the project roadmap, considering resource and timeline constraints
• Prioritizing tasks in conditions of high uncertainty and limited resources
• Implementing and monitoring product and project success metrics
• Risk management, timely identification, and mitigation of bottlenecks
• Ensuring transparent communication between business and technical teams

What makes you a great fit:

• 5+ years of experience in Technical Product/Project Management in IT
• 1+ year of experience working with Data Warehouse (DWH) solutions
• Proven experience of successful implementation of bank Treasury Management System or components thereof. Deep understanding of relevant business workflows and technical requirements
• Experience in managing finance department automation products
• Experience managing cross-functional teams and working in Agile (Scrum/Kanban) environments
• Project management experience with strict deadlines and high expectations
• Strong stakeholder management skills and the ability to align expectations
• Understanding of ETL/ELT processes, data processing, and analytics system architecture
• Analytical mindset, systems thinking, and stress resistance
• B1 or higher English level for effective communication with an international team

Your bonus skills:

• Knowledge of Data Governance
• Experience automating regulatory reporting and financial domain processes
• Understanding of how Airflow, dbt, and Python are used for data pipeline automation

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions
• Honest Feedback: valuing open, transparent communication
• Supportive Team: a strong, collaborative community
• Celebrating Achievements: recognizing our wins together
• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support with full visa & permit support to the employee and family
• Flexible work from one of our offices or remote
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation policy: 20 days of annual leave and paid sick leave

Adapty is a revenue management platform for mobile apps that simplifies subscription implementation and paywall management. We help developers quickly monetize their apps, serving 8,000+ apps and processing $1.4 billion in in-app subscriptions annually. Backed by top investors like 500 Startups and Surface Ventures.

We are looking for a strategic and technically skilled Head of Technical Documentation to lead and scale our documentation efforts.

What You Will Do

• Take full ownership of our customer facing  documentation at https://adapty.io/docs/. One of the areas you can expect to extend into is our internal knowledge base as well, but that’s future

• Create and maintain API documentation, SDK guides, and developer-focused materials.

• Establish workflows by selecting the right tools and approaches for documentation implementation.

• Manage documentation using Docusaurus (hosted on Git), ensuring accuracy, structure, and usability.

• Work closely with the development team, participating in sprints and technical discussions to stay aligned.

• Communicate effectively with our audience, making complex technical concepts clear and understandable.

• Lead and mentor a documentation team, setting best practices and maintaining a high standard of technical writing. You’ll start with 1 other person on your team with possibility to extend it as you see fit, but we expect a fair bit of hands-on work from you as well.

What We Expect

• Pro-level experience in Advanced English Technical Writing. You should also be able to adjust your tone-of-voice to be simple and “to the point”.

• Love for clear, concise and beautifully looking documentation. We’re big fans of Stripe docs and would love to have a similar kind of finesse for Adapty’s documentation at some point.

• A proactive and strategic mindset, capable of driving improvements in documentation structure, processes, and technology. You should be able to autonomously identify structural and factual issues with documentation through the eyes of the people using it.

• The ability to simplify and explain complex technical concepts, especially related to APIs and mobile technologies.

• Hands-on experience with APIs and mobile development, ensuring documentation is technically accurate.

• Proven track record in creating technical documentation for complex products.

• Experience managing documentation with Docusaurus, including working directly with Git repositories.

• Basic coding skills to test and document technical features effectively.

What We Offer

• Flexible Remote Work: Work from anywhere with a schedule that fits your life. While our core team operates in Europe, we are open to candidates from other regions

• Perfect Product Fit: Our platform aligns seamlessly with market needs, making it easy to explain, promote, and adopt.

• Direct Communication: A transparent and straightforward work environment that lets you focus on getting things done.

• Fast-Track Impact: See immediate feedback on your work as we expand into new markets.

• Additional Benefits: Free English lessons, sports reimbursements, and laptop compensation to support your personal and professional growth.

The Open Network Foundation acts in the interests of the community by supporting initiatives that help achieve The Open Network's mission - put crypto in every pocket.

We're looking for someone to become the primary conduit between the TON Foundation and the teams developing games in the TON ecosystem. You will lead TON’s strategy in the GameFi vertical to onboard new game developers and help existing teams to get the most from the ecosystem.

Responsibilities

• Strategy and Vision: Develop a comprehensive GameFi strategy in alignment with TON Foundation's overall objectives. Outline a clear vision for the GameFi sector and articulate actionable steps to achieve it.
• Onboard Teams: Help teams to have a smooth onboard to the ecosystem by providing support, grants, best practices and needed connections with other projects in the ecosystem.
• Ecosystem Projects Success: Actively help VCs in TON raise capital for TON based projects by making introductions, research, due diligence memo, and other insights related to the deal.
• Project Management: Oversee the planning, execution, and delivery of GameFi projects within the TON ecosystem. Coordinate with cross-functional teams to ensure projects are completed on time and within budget.
• Team Leadership: Build and lead a team of skilled professionals dedicated to GameFi development and adoption. Foster a collaborative and innovative work environment that encourages creativity and excellence.
• Partnership and Collaboration: Identify potential partners, game developers, and gaming projects that align with the GameFi vision. Establish strong working relationships and collaborations to enhance the presence of GameFi within the web3 ecosystem.
• Public Speaking and Representation: Participate in media interviews, panel discussions, and public forums to represent the TON Foundation. Deliver compelling presentations and speeches to promote the TON blockchain and its initiatives.
• Community Engagement: Engage with the gaming and blockchain communities to evangelize GameFi concepts and gather feedback. Actively participate in conferences, events, and social media to promote GameFi and increase awareness.
• Technical Expertise: Stay updated on the latest advancements in both blockchain technology and gaming industry trends. Apply this knowledge to enhance the technical aspects of GameFi projects and solutions.
• Product Development: Work closely with developers, designers, and product managers to conceptualize, design, and implement GameFi products and services. Ensure that these products meet high-quality standards and user expectations.
• Marketing and Promotion: Collaborate with the marketing team to develop effective strategies for promoting GameFi projects. Leverage various marketing channels to reach a broader audience and increase adoption.
• Metrics and Analysis: Establish key performance indicators (KPIs) for GameFi projects and regularly evaluate their success. Use data-driven insights to optimize strategies and make informed decisions.
• Compliance and Security: Ensure that all GameFi initiatives comply with relevant regulations and security best practices. Implement measures to protect user assets and maintain the integrity of the ecosystem.
• Roadmap Development: Create a clear and realistic roadmap for the future development of GameFi within the TON ecosystem. Continuously iterate and improve the roadmap based on feedback and changing market conditions.
• Research and Innovation: Conduct research on emerging technologies and trends in the GameFi space. Innovate and experiment with new ideas to position TON as a pioneer in the GameFi sector.

Requirements

• 3+ years of experience in leading positions at crypto companies or similar organizations
• Technical experience and understanding of basic development concepts of games
• Advanced English level (C1+)
• Understanding of TON and its ecosystem
• Outstanding communication skills

Preferred Qualifications

• Previous experience working in or with the tier1 gaming companies
• Strong presence in crypto communities, social media (Twitter, etc), and/or maintaining a crypto focused blog

CoinsPaid offers ready-to-use crypto payment solutions tailored to business’ every need. Standing at the forefront of mass adoption, our products help businesses gear up for the new era of digital assets. We showed a tremendous growth in terms of transactions and volumes since 2019 and in 2023 were marked by Forbes as the "Best Crypto Payment Gateway for High-Volume Transactions".

Headquartered in Estonia and having 3 international hubs, we are still a remote-first company with employees working from 30+ countries around the world. At CoinsPaid, we are passionate about crypto, fintech and are putting great effort into building a team that will get the world ready for every-day crypto use. If these feel close to you - give us a shout!

Responsibilities:

• Manage the development and implementation of policies and procedures to ensure compliance with applicable laws and regulations
• Conduct regular assessments of the organization's compliance with applicable laws and regulations
• Be the interface to other functions e.g. sales, marketing, customer success, and development team to educate colleagues on compliance requirements and make sure they are integrated into our day-to-day operations
• Stay up-to-date on changes to laws and regulations that may impact the organization's operations
• Provide guidance to the executive team and other employees as needed  
• Participation in audit process

Requirements:

• Proven at least 5 years of work experience in compliance roles
• Understanding of business/economics and legal matters
• Communication and negotiation skills
• Strong analytical, problem-solving, and decision-making skills
• Bachelor's/Masters's degree in law, business or related field
• You speak and write English fluently
• Ability to work collaboratively with other departments and stakeholders
• Strong understanding of relevant laws and regulations, such as MICA
• Ability to work in a fast-paced environment and manage multiple priorities

Nice to have:

• Experience in fintech or crypto industries

Our Team will be happy to bring into the fold an experienced Product Manager!

Responsibilities:

• Champion our Meta Games: Be an expert with a wealth of product and domain knowledge, not just on the Meta platform technologies that support our games, but the key monetization techniques, strategies, and technologies of the gaming industry and our core competitors;
• Lead Initiatives: Lead every step of the end-to-end product development cycle, starting from conducting effective product discovery on brand new initiatives, to shipping new features on all storefronts through superior stakeholder management;
• Advocate for our Players: Adopt the player mindset and collaborate with leadership, stakeholders, and other teams to transform bold concepts into refined, well-scoped, player-first features;
• Influence Development Priorities: Build product strategies and convert them into actionable initiatives and prioritized backlogs that are aligned with company goals;
• Define Product Details: Provide feature specification documentation, feature visuals and all other artifacts that help define the appropriate scope, feasibility, level of effort and drive key decision points;
• Provide Smart Insights: Leverage reporting systems to monitor product performance that helps influence prioritization, scope, feature design, and post launch corrections, along with executive reporting.

Skills and requirements:

• 9+ years of technology product management experience through successful user-facing product launches;
• Deep knowledge of commerce systems, subscriptions, and digital storefronts;
• 2+ years of experience leading executive reporting on behalf of the product team;
• Experience in partnering with Business and Marketing to build a constant pipeline of features;
• Passion for building systems and features that provide end-to-end superior, consistent and customized player experience across multiple platforms;
• Knowledge of utilizing content management systems;
• Proficiency in conducting user research to qualitatively understand and communicate user behavior, needs, and pain points;
• Possess outstanding communication skills and the ability to work across multiple business units;
• Expertise in initiating and implementing projects through inception, design, development, testing, and implementation;
• Experienced in working iteratively and responding to changing requirements, priorities, and evolving stakeholder visions.

Please note that these are desirable skills and are not required to apply for the position.

• Experience in the video game industry;
• Avid gamer with a passion;
• Experience with A/B testing to enhance storefront designs and improve conversion rates.

To apply for this opportunity, please send your CV using the form below.

We are looking for someone with an entrepreneurial mindset to create and develop a new business direction in the mobile entertainment segment. The project will focus on creating a streaming service in the format of vertical mini-dramas - a fast-growing segment of the mobile entertainment market.
The position will report directly to the Playkot CEO with an opportunity to develop into a full-fledged business unit.

What we will trust you with

• Building a new business from scratch with the prospect of spinning off into a separate company.
• Development of product strategy and control of its implementation.
• Full management of the project economy and its scaling.
• Managing the full product development cycle from concept to launch and further development.
• Working with product metrics: conversion, retention, monetization.
• Formation and prioritization of the product backlog.
• Working on content creation with partners.
• Interacting with the marketing team to attract and analyze traffic,

What we expect from you

• Experience in creating and developing successful products in the mobile market segment.
• Experience and ability to work with product and business metrics.
• A standard set of product manager skills: planning skills, market assessment, conducting and interpreting A/B tests, etc.
• Experience in purchasing and analyzing the effectiveness of paid traffic.
• Entrepreneurial thinking, willingness to take responsibility for the result.
• Fluent Russian.

What would be a plus

• Experience working with video content or streaming services.
• Understanding the specifics of short-form video content.
• Experience in creating successful projects from scratch.

What we offer

• An opportunity to create a new product from scratch in a promising market segment, an opportunity to become a co-founder of a new business with a share in this business.
• The company resources and support for your launch.
• The prospect of developing your own business unit with the possibility of becoming its CEO.
• Possibility of relocation to Serbia, Armenia or another agreed-upon country.
• Assistance with paperwork and residence permits in the countries where the company is present.
• Flexible work format: office, remote or hybrid.
• Social package based on the DIY principle: $1000 per year for voluntary health insurance, sports, therapy, education, language learning or coworking rent – in any proportion you choose.
• 20 workdays of vacation, 100% salary retention during sick leave and vacations.

InTone has recently launched an AI Call Center and processes over 50000+ calls a day for financial and insurance companies in the US.

We're assembling a core team to build the future of AI-driven call centers. You’ll play a lead role in managing key projects, driving customer success, and work along with the founders to build the best-in-class copilot for managing AI call centers. We raised over $2M from Berkeley SkyDeck, Yellow Rocks Capital and angels with major exits in AI and BPO areas.

Responsibilities

Project Management & Customer Success

• Implement new Voice AI processes for customers (prompting, testing, writing integration roadmaps, writing conversation examples)
• Handle customer requests within 9 AM - 1 PM EST, focusing on AI agent behaviour and performance
• Meet with key customers 1-2 times per week to define priorities, track progress, and align deliverables

Voice AI & Data Analytics

• Optimize Voice AI agent performance by prompt engineering, call analysis, defining and optimizing metrics on the Intone platform
• Manage partner solutions for AI agent performance analytics and AI agent testing
• Manage data collection and voice recordings for creating AI voices
• Contribute to building our call center manager co-pilot

What We’re Looking For

• Experience working with LLMs
• Background in project management or customer success
• Strong analytical skills—able to interpret data and improve AI performance

What We Offer

• Competitive salary + performance-based bonuses tied to impact on revenue
• Equity Options
• Daily work with the founders
• Hybrid / remote position (offsite team meetings twice a year)

How to apply:

Send your CV to Andrew Golman, co-founder & CEO:

• at (please add “Head of Customer AI Solutions” to an email title)
• or on Telegram

The UX Research Lead will help define and drive the future of our product design organization. They will inform our experience strategy, envision complex UX ecosystems, and inspire teams to push the boundaries of innovation. This role requires a clear vision of the future of user experience and the courage to pursue forward-thinking ideas.

More about Your team

Wrike product design team consists of 20+ full-stack product designers, 2 UX researchers, 2 UX writers, 3 Architects, 5 Managers (including this role), and a Head of Product Design. The team is distributed among different locations in Europe with the main hub located in Prague. All these professionals are inspired by each other, the broader organisation and by our customers.

How You’ll make an impact

People:

• Provide leadership, direction, and mentorship for a team of UX researchers.
• Lead the UX Research cross-functional practice, guiding designers, product managers, and writers to conduct impactful customer research.
• Develop and deliver training programs to uplevel UX research and design thinking skills for designers, product managers, and engineers.

Product and Strategy:

• Drive UX research hands-on for one or two high-priority, high-impact research initiatives that can help the organization learn and grow its business.
• Synthesize team insights on unmet needs and new perspectives on achieving the company mission.
• Provide feedback on problem and solution reviews as an active member of review sessions.
• Influence and manage change by understanding what matters for the business and adapting communication to be relevant and insightful to different audiences.
• Work with organizational leadership to build a pervasive customer-centric culture, with customer needs as the foundation and design thinking as the discipline for decisions.
  

How we work

We work in cross-functional product teams, as a UX Research Lead you'll be leading a small and mighty team of UX Researchers and ensure smooth cooperation with both Engineering and Product departments. We believe our product experience will be our major driver of innovation and differentiation and UX Research is instrumental to our success. Our product is thriving in a highly competitive market and it's used by millions of people worldwide to achieve their best within their teams and organizations.

You will achieve your best if you have

• Experience in establishing UX research as a strong contributor to business decision making.
• Experience leading a team of UX researchers.
• Proficiency with customer research methods.
• Experience leading cross-functional activities and workshops using design-thinking methods to inform product strategy and planning.
• Up-to-date expertise in human-centered design best practices.
• Ability to present designs to a wide range of audiences.
• Excellent communication skills, with the ability to distill complex ideas to their essence.

Perks of working with Wrike

• 28 calendar days of paid vacation
• Sick leave compensation
• Life insurance plan
• Health insurance plan
• Fitness plan (800 EUR/year)
• Parental leave
• 2 volunteer days
• Full-remote & On-demand access to Co-working space
• Utility allowance (30 EUR/month, subject to taxation)
  

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

ZEDEDA is seeking a team-oriented, highly effective, and motivated Technical Account Manager (“TAM”). This position reports to the Vice President of Customer Experience.  As a Technical Account Manager (TAM), this individual will play a pivotal role in managing and nurturing customer and OEM partner technical relationships by serving as their primary technical point of contact.  Efforts include, but not limited to, ensure the successful deployment and ongoing support of ZEDEDA’s Edge computing solutions, guide them through the implementation process, troubleshooting issues, and ensure they achieve their business and technical objectives using ZEDEDA's technology.  Last, this individual will assist the Principal Customer Success Manager in identifying and qualifying new use cases for expansion opportunities.The successful candidate will be an accomplished self-starter with technical leadership experience in the Edge Computing, Virtualization, Cloud, Networking, Edge AI and other related technologies. Have in-depth experience or familiarity with direct, channel, OEM and SI business motions.  Last, he/she must have a proven track record to work in a matrix environment and possess excellent communication, presentation and organizational skills.

Responsibilities

• Assist the Principal CSM in leading the company’s most strategic customer’s onboarding, adoption, and expansion experience motions
• Serve as the primary technical contact for customers with active contracts, providing expert guidance on their implementation, productization and optimization of ZEDEDA’s solutions
• Provide technical training and support to customer to maximize their use of ZEDEDA’s solutions
• Gather and relay customer feedback to the Product Management team to influence future product enhancements
• Document customer interactions, technical issues and resolutionsLead the technical aspects of Get Well and Escalation Plans definition and execution
• Perform regular Health Checks on customers with active contracts
• Assist the Principal CSM in the development and execution of Success Plans to ensure customers realize the value of their ZEDEDA investment
• Gain a deep understanding of typical technical challenges faced by our customers to appropriately map features in their Edge Computing environments, as well as provide proactive information, guidance, and support.
• Proactively engage with other ZEDEDA groups in monitoring and resolving complex technical issues.
• Be a Go-To customer expert on ZEDEDA Edge Computing solutions and become a Subject Matter expert over time
• Monitor performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement.
• Assist the Principal CSM in the delivery of Executive Business Reviews (Technical Services Reviews, Business Reviews, etc..) with the support and involvement of the 1Sales Team, Product Management, Engineering and other groups
• Work closely with the rest of the Customer Experience organization (Professional Services, Operational Support) and other key leadership in the Sales, Marketing, Support, Product Management and Legal organizations in driving a friction-less customer experience

Required Qualifications

• 15+ years of experience in large scale deployments, Virtualization, Containers, Edge Networking and Security, Relevant Edge Applications for the corresponding verticals and ability to understand Cloud based SaaS offerings
• Demonstrated industry recognized credibility in the O&G and Renewables, Industrial Automation, Retail and Automotive verticals.  
• 10+ years of experience in AI/ML workloads with emphasis on Edge AI solutions,
• Required education and degree type: BS in Computer Science/Engineering or related field.  MS or higher preferredExperience engaging with large global enterprises
• Strong organizational and time management skills, possesses a sense of urgency
• Project a professional image and demonstrates technical acumen, driven to succeedAbility to interact effectively with senior business and technical managers and C-level executives
• Ability to travel up to 25-30% of time
• Availability to provide after-hours support on a scheduled / non-scheduled basis
• Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites
• Highly data-driven with a dedication to following the process, ability to prioritize work within a demanding environment, and consistently delivering results.
• Extensive experience in identifying key customer stakeholders to engage and build relationships without direct supervision.
• Extensive experience in influencing teams across the organization to achieve desired customer outcomes.
• Passionate about driving and tracking a consistent technical engagement process with all supported customers.
• Excellent written and verbal communication skills as well as the ability to clearly articulate technical strategies, architecture and issues to both technical and non-technical audiences
• Positive, growth-oriented mindset

We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices. We're looking for more bright minds who'd love to change the world by solving complex problems.

What you'll do:

• Report weekly to the Chief Customer Officer, providing updates on team performance, key metrics, and progress toward retention and renewal revenue goals.
• Organize regular CX team meetings to align on retention strategies, address challenges, and share updates on ongoing initiatives.
• Conduct performance reviews for regional and country leads, providing coaching, feedback, and development to enhance team performance.
• Regularly analyze and report on renewal revenue data, tracking risks and opportunities to inform actionable strategies for retention and growth.
• Monitor customer health and satisfaction metrics through CRM and analytics tools, identifying trends, risks, and opportunities to guide the team’s direction.
• Manage escalations: Resolve complex customer cases promptly, while coaching the team to resolve issues empathetically and effectively.
• Collaborate with Sales, Finance, and Marketing teams to ensure renewal revenue tracking aligns with company forecasts and objectives.
• Develop and implement proactive strategies to mitigate churn, leveraging predictive analytics and customer feedback.
• Oversee recruitment, onboarding, and training of team members to ensure excellence in execution and customer impact.
• Ensure the documentation of processes and workflows, maintaining clarity and scalability across CX operations.
• Actively contribute to product development initiatives, ensuring customer insights influence the roadmap and deliver measurable value.
• Disseminate updates and progress on initiatives to the team, ensuring alignment and coordination across regions.

Who you are:

• Bachelor’s degree in Business Administration, Marketing, Psychology, Communications, or a related field
• 5–7+ years of experience in customer success, customer experience, or a related field, with a proven track record of retention and renewal revenue management.
• Expertise in CRM platforms (e.g., Salesforce, HubSpot) and data analytics tools (e.g., Tableau, Looker, Power BI), with the ability to interpret data and translate it into actionable strategies.
• Demonstrated ability to improve customer satisfaction metrics (e.g., NPS, CES) and reduce churn through strategic CX initiatives.
• Experience managing global, cross-functional teams, with a strong focus on execution and measurable outcomes.
• Proven success in leading initiatives that align CX strategies with company financial goals.

Osome grows alongside you, but we already have a few perks:

• Competitive salary
• Multi-cultural environment to enhance your global perspective.
• Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget
• Mental Health Leaves
• Flexible working arrangement; Hybrid working arrangement