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Senior Game Data Analyst (World of Tanks, PC) - Belgrade, Serbia

Wargaming is looking for a proactive, excited and determined Senior Game Data Analyst to strengthen the World of Tanks product analytics team.

We collect all kinds of information about the player behavior and the events in the ‘WoT universe’: from economic, financial and detailed combat data to the precise coordinates of each shot and tank movement, interface telemetry and many others. All of them are routed to a singular database and are available for analysis 24/7.

You will be working with the WoT Product Team responsible for decision-making process, with the Data Warehouse team responsible for data storage, reports system and our infrastructure, as well as 60 analytics all over the world united under Wargaming Global Analyst Network.

What will you do?

• Helping deliver important analytical insights to managers and other product teams necessary for decision making
• Use quantitative analysis to understand how the game is played and identify impact and growth opportunities
• Participating in analytical maintenance for features, game events and modes throughout all development and release stages:
  • Pre-Production Analytics: modeling likely outcomes and risks from implementing new features, game modes and events into the game; predict the future events, product KPIs and metrics; providing analysis of their full development cycle (from concept to release)
  • Production Analytics: developing and preparing analytical reports, metrics and methodologies for evaluating features, game modes and events in operation; looking for anomalies and insights that help increase effectiveness of the product and its parts
• Operation Analytics: creating and supporting analytical tools and interfaces (dashboards) for rapid updates on the status of the product and its subsystems delivered to the management and the responsible teams
• Gather and formulate requirements, conduct analytical research from producers, PMs, UX/UI and game designers, developers, QA and artists
• Presenting the research results and filling the product analytics knowledge base to share with other teams

What are we looking for?

• 5+ years experience on a similar position
• Understanding the principles of formalizing business tasks in research plans, as well as experience writing analytical reports and presenting their results
• Advanced SQL knowledge
• Experience with at least one data visualization solution (Tableau / Qlik / Microsoft Power BI, etc)
• Experience with Python/R and popular libraries for data processing and analysis
• Great communication skills, both written and spoken, especially for non-technical audience
• Written and spoken English (B2 and higher)

What additional skills will help you stand out?

• Being prepared to learn, take in and systemize vast amounts of data within a short time
• Experience working with Cloudera Impala / Hive, Oracle SQL, Snowflake
• Knowledge and practical application of machine learning algorithms
• Rich gaming experience in different games and over 1000 World of Tanks battles

Work mode

• Hybrid (2-3 days of work from the office)
• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

Complaints Market Manager (Germany)

About the opportunity

We invite you to contribute into shaping the future of digital banking in the Complaint Management & Prevention Department – a business unit that connects our customers, market regulators and internal stakeholders on the exciting journey of creating compliant and seamless services that our Users love. ​

As a Complaints Market Manager (German Market), you will be based in our Madrid hub and play a key role in coordinating the complaints handling process focused on supporting the management of the relevant markets within the scope of the role, as well as driving the collaboration within the authorities relations and audits compliance spaces. You will combine a deep legal understanding of the financial sector with a strong operational execution and a relentless focus on customer outcomes.

In your next challenge, you will:

• Co-manage the team of the highly motivated team of associates and analysts, who deliver end‑to‑end handling of customer or authority‑escalated complaints for the German and other relevant markets
• Support the other markets teams’ management, ensuring fair, timely and compliant resolutions.
• Collaborate with the market manager, acting as a primary point of contact for German‑speaking authorities and external dispute resolution bodies, preparing and submitting high‑quality responses and evidence.
• Support the market management in coordination and preparation audit‑ready documentation for complaints processes in your scope, partnering closely with internal audit, Compliance, Legal and Risk teams.
• Lead and drive cross‑functional initiatives to tackle root causes of complaints, improve processes, and reduce operational and regulatory risk across markets.
• Provide subject‑matter expertise on German consumer, banking and payments regulations in the context of complaint handling, and support impact assessments for new products and features.
• Mentor complaints analysts in Madrid, fostering a culture of quality, ownership and continuous improvement in German‑language complaints handling.
• Monitor KPIs and SLAs for your markets, proactively identifying risks, inefficiencies and trends, and translating them into actionable improvements, particularly in terms of capacity-related risks and planning.
• Have a substantial degree of autonomy, taking ownership from issue identification to implementation and follow‑up.

What you’ll need to be successful:

• Fluency in German and English – these are mandatory requirements. Spanish, Italian or French skills are a plus.
• This role requires either an ​university degree in law with a solid understanding of German or other European civil, consumer or banking law, or related, or a strong carrier track in the same field. Practical experience in this field is a plus.
• Several years of relevant experience in complaints handling, legal / regulatory casework, or customer‑facing legal operations in the banking, payments or financial services industry.
• Experience in working with financial regulators, ombudsman schemes or other public authorities is a strong plus.
• Strong analytical mindset combined with excellent investigation and writing skills in German; you can independently carry out accurate legal research and translate complex issues into clear customer‑friendly explanations.
• Demonstrated ability to run and improve operational processes at scale, including identifying root causes, closing control gaps and implementing pragmatic solutions. Hands‑on experience with CRM tools (ideally Salesforce) and process management tools such as Jira and Confluence, or the ability to get up to speed quickly.
• High sense of ownership, resilience and pragmatism; you use your time effectively, prioritize under strict deadlines and keep a cool head when dealing with sensitive cases.
• A collaborative mindset – you enjoy working in a motivated, international team while being comfortable taking autonomous decisions within your remit.
• Please be aware that this role is not remote and will require your in-person presence in the in our office in Madrid on the specific days during the week.

What’s in it for you?

• Accelerate your career growth by joining one of Europe’s most talked‑about digital banking disruptors and a LinkedIn Germany Top Startup Employer.
• N26 is a genuinely exciting place to be, where we can play to our strengths and respect our limitations, while trying to overcome them.
• Personal development budget, discounted public transit pass (selected locations), German language classes, fitness memberships, childcare services (selected locations).
• N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop.
• 26 vacation days per year, with an additional day for each year of service – up to 30 days.
• A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting‑edge technologies.
• A relocation package with visa support for those who need it, and the opportunity to build your career in vibrant Madrid as part of our new European Centre of Excellence.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We’ve eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and transparent savings. Founded in 2013, N26 now serves millions of customers in multiple markets across Europe and beyond. Our talented team works across offices in Berlin, Barcelona, Madrid, Milan, Paris and Vienna. Sounds good? Apply now for this position. N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

Senior Migration Specialist

Valencia, Spain

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We're looking for a Senior Migration Specialist to lead all things immigration and relocation — from visa support and legal compliance to guiding new team members through their move to Spain. If you thrive in fast-paced environments and know Spanish migration law inside out, this role is for you.

What You’ll Be Doing

• Guide employees and families through the Spanish visa and work permit process
• Collect, review, and organize all necessary immigration and relocation documents
• Manage full-cycle relocation support — pre-arrival to onboarding
• Build and improve processes for translation, notarization, and submission
• Serve as go-to expert for migration-related matters
• Work with local authorities, legal partners, and notaries
• Stay current on immigration law updates and ensure compliance
• Prepare and submit applications; represent BrainRocket in official communications

What We’re Looking For

• Proven experience in Spanish immigration procedures and visa applications
• Strong knowledge of migration law
• Excellent organization, multitasking, and communication skills
• Network of trusted legal and migration contacts in Spain
• Fluent in English; Slavic language skills are a plus
• Proactive, fast, and detail-oriented

What You’ll Get

• Key role in launching our Valencia office
• Influence on global relocation and mobility strategy
• Generous paid vacation and sick leave to support work-life balance
• Competitive compensation packages that reflect your skills and impact
• Clear opportunities for career advancement and personal growth
• Ongoing learning and development programs to support your goals
• Regular team events and wellness initiatives to keep you connected and energized

Bold moves start here. Make yours. Apply today!

Data analyst - Flow Cytometry

Job summary

We seek a skilled and motivated Data Analyst to join our Flow Cytometry Data Processing Group. As a Data Analyst, you will be responsible for working with databases and analyzing QC metrics related to flow cytometry. Your primary focus will be working with an ETL pipeline (Airflow) that collects data on the readiness of cytometric samples from various corporate sources.

Responsibilities

• Work with open-source databases related to NGS and Flow Cytometry data
• Maintain and enhance the existing ETL pipelines responsible for collecting and processing data from those databases;
• Build new and support existing dashboards to provide comprehensive insights into the current processes of the team;
• Develop and analyze QC metrics for NGS and Flow Cytometry data.

Qualifications

• Bachelor's degree in a relevant field such as Bioinformatics, Data Science, or a related discipline;
• Proven experience working with databases and conducting data analysis, preferably in a scientific or research environment;
• Familiarity with ETL pipelines (Airflow, Prefect) and the ability to work with multiple data sources.
• Strong analytical skills and attention to detail, with the ability to identify trends, patterns, and anomalies in data;
• Knowledge of flow cytometry principles and QC metrics is a strong plus.
• Knowledge of standard NGS pipelines is a strong plus.
• Excellent communication skills and the ability to work effectively within a multidisciplinary team.

Our offering

Why Join Us?

Join our team at BostonGene, where your work makes a real difference! As a pioneering biotech company with a global footprint, we're passionate about improving lives through groundbreaking oncology personal healthcare. With a team of over 500 dedicated professionals, we foster an empowering environment where your unique skills contribute to a healthier, better world. At BostonGene, you're not just choosing a career; you're stepping into a role that leverages your talents to create a positive change. Discover a workplace that values you as its most precious asset, offering a competitive benefits package designed to enhance your life and those around you.

• Full-time position with a permanent contract, flexible working hours, and hybrid work format.
• Relocation package to Yerevan for candidates and their immediate family members, including full support with documentation and bureaucracy (bank accounts, residence permit, school contacts, etc.).
• Competitive salary and comprehensive health insurance.
• Corporate benefits: English language courses, gym plan, and office snacks.
• Convenient office location in Yerevan within a 1-minute walk from the metro.
• Structured onboarding, mentorship, and a supportive professional environment.
• Opportunity to work in a multidisciplinary team of bioinformaticians, biologists, physicians, and software engineers developing cutting-edge precision oncology solutions.

Description

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

As a Senior Machine Learning Engineer in the Search Quality team, you will improve the e-commerce experience for hundreds of millions of users across the world by building the systems that power relevance for global retailers - from fashion and grocery to electronics and hardware.

The mission is to measure search quality, push it higher, and catch degradations before the user does. You will achieve this through a blend of fine-tuned LLMs for relevance judgment, real-time models, and deep offline analysis of query logs.

What makes this interesting

• Multi-domain, multi-language, at scale - 40+ languages, 20+ domains. The models need to generalize across all of them - without per-customer rules or overrides.
• No universal ground truth. A grocery retailer and a fashion retailer may have different perceptions on what "relevant" means.
• Efficiency at scale. Optimizing and scaling LLM inference across our entire customer base.

What you'll do

• LLM-based evaluation. We fine-tune our own models to assess relevance. This involves teaching the model to understand query intent, represent items from messy catalog data, and align model judgments with real user behavior.
• Real-time quality in production. Reranking, filtering, signal computation. Latency is a strict requirement, so quality vs speed tradeoff is constant.
• Automated quality monitoring and agentic insights. Pipelines to detect degradations and find underperforming patterns. Agent-based systems that generate actionable recommendations for the product data and search configurations.

Requirements

• 4+ years shipping production ML systems
• Experience with search, information retrieval, or recommendation systems
• Hands-on experience with fine-tuning, evaluation frameworks, and scaling LLM deployments
• Strong Python and PyTorch. Fluency in SQL and data orchestration tools (Spark, Airflow)
• Experience designing and running A/B tests to validate model impact
• Excellent English communication skills
• Experience collaborating in cross-functional teams (ranking, product, data engineering)

Benefits

• 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact.
• 🎉 Regular team offsite events to connect and collaborate.
• 🌎 Fully remote team - choose where you live.
• 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year.
• 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office.
• 💻 Apple laptops provided for new employees.
• 🧑‍🎓 Training and development budget for every employee, refreshed each year.
• 👪 Maternity & Paternity leave for qualified employees.
• 💵 Base salary: $80k–$120K USD, depending on knowledge, skills, experience, and interview results
• 📈 Stock options - offered in addition to the base salary

Who you are

The description mentions collaboration in cross-functional teams including ranking, product, and data engineering, but specific "who you are" criteria are encompassed in the requirements above, including communication skills and experience across domains.

Senior Machine Learning Engineer (f/m/d)

What You Will Do

• Architect and deploy a high-throughput, low-latency recommendation system capable of scaling to millions of users and billions of daily requests.
• Leverage Large Scale Dataset: identify relevant signals to improve model performance.
• Develop and refine relevance models, bidding strategies, using advanced machine learning techniques, directly influencing the company revenue.
• Own the end2end lifecycle of production machine learning models, including rigorous monitoring, in-depth performance analysis, and data-driven iterative improvements.
• Collaborate closely with backend engineering teams to design and implement robust, scalable, and production-ready machine learning solutions, ensuring seamless integration and industrialization of reusable models and assets.
• Conduct rigorous A/B testing and experimentation, Validate your hypothesis and measure the impact of new features on key business metrics.

Who You Are

• You have 5+ years of proven experience developing and deploying production-grade recommendation systems in a high-volume environment (e.g., adtech, e-commerce, search).
• You demonstrated expertise in deep learning, with hands-on experience building and optimizing neural network architectures for recommendation tasks using TensorFlow, PyTorch or Jax.
• You are a software engineer at heart.
• Plus: you have understanding of data engineering principles
• Plus: experience working with large-scale distributed data processing systems (e.g., Spark, Flink, Kafka) and data storage solutions (e.g., AWS Athena, S3, MySQL).

Benefits to Support Your Ambitions

• Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.
• Easy Arrival to adjoe: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at adjoe in Hamburg? We support every ambition—from learning German to a relocation bonus that helps you settle in and make Hamburg feel like home.
• Live Your Best Life, at Work and Beyond: We work in a hybrid setup with 3 core office days, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP).
• Thrive Where You Work: Enjoy the Alster lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks.
• Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.

Responsibilities

• Write high-quality, performant code primarily in Go.
• Implement new microservices while helping us responsibly manage and migrate away from legacy services.
• Work closely with product managers, designers, and data scientists to turn abstract requirements into concrete technical designs.
• Ensure our systems stay responsive under heavy load, optimising for both latency and reliability.

Requirements

• 3+ years of experience (5+ years for seniors) building and maintaining scalable backend services.
• We use Go. If you know it, great. If not, we’ll interview you in your strongest language (Python, C++, Java, Ruby, etc.). We hire for engineering fundamentals, not syntax.
• In-depth knowledge of relational and NoSQL databases (PostgreSQL, MongoDB, Redis) and experience with message brokers like RabbitMQ or Kafka.

What you’ll do

Not explicitly separated, but responsibilities listed above describe daily work: building Go-based microservices, migrating from legacy Ruby monolith, collaborating with cross-functional teams, maintaining performance and reliability.

Who you are

Not explicitly separated, but requirements imply you are a backend engineer with 3+ (5+ for seniors) years of experience, proficient in Go (or strong in another language), and knowledgeable in relational/NoSQL databases and message brokers.

Tech stack

• Go
• PostgreSQL
• MongoDB
• RabbitMQ
• Redis
• gRPC
• Thrift
• AWS
• Kubernetes
• Terraform

Team description

Platform team that builds shared tooling, manages migrations (including moving away from a Ruby monolith), and evolves infrastructure to enable the broader engineering organization to move fast. Emphasis on clean, maintainable code, shipped fast with TDD, DDD, and CI/CD.

Benefits & perks

• Office-based role in West London, four days a week with flexible start/finish times, plus one remote day per week
• Salary: £90,000 – £120,000
• Employee stock options plan
• Private medical and dental insurance
• Life and critical illness cover
• Latest-generation MacBook Pro and 4k display
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

How to apply / interview process

Not a separate section in the provided text beyond the role description; interview process details mentioned: recruiter screen, algorithms and live coding. Senior+ candidates also complete a system design section and a structured review of past experience and achievements.

Als Schichtleiter*in Instandhaltungbist du verantwortlich für die Durchführung von vorbeugenden Instandhaltungsarbeiten. Du koordinierst und leitest die Aktivitäten deines Teams in Hinblick auf standort- und schichtbezogene Ziele (Systemverfügbarkeit), kontinuierliche Verbesserung und Projektaktivitäten.

Deine Arbeit ist geprägt durch einen motivierenden Teamgeist, der auf Wertschätzung, Respekt und Offenheit basiert. Zusammen mit deinem Team arbeitest du sowohl an der Erreichung der operativen Tagesziele als auch an der Verbesserung der technischen Anlagen. Dabei identifizierst du dich mit unserem Führungsleitbild, lebst unsere Werte und nutzt beides als Kompass im Daily-Business.

WARUM DIE ROLLE FÜR DICH SPANNEND IST

• Auf Basis deiner umfassenden Erfahrung leitest du ein technisches Team aus verschiedenen Bereichen. Sei erste*r Ansprechpartner*in und schaffe ein positives Arbeitsklima, in dem dein Team gerne arbeitet und seine Aufgaben meistert.
• Mit deiner umfassenden Erfahrung in der Planung von Inspektions- und Instandhaltungsarbeiten triffst du die richtigen Entscheidungen in Hinblick auf Prozesse und Maßnahmen in deiner Schicht.
• Baue erfolgreiche Geschäftsbeziehungen zu externen Dienstleistern sowie internen Stakeholdern auf und stärke unser Netzwerk durch gegenseitiges Vertrauen sowie Respekt.
• Verantworte die Anwendung von Schulungsmaterialien zur Teamentwicklung und beteilige dich am Einstellungsprozess für neue Mitarbeiter*innen.
• Dein Interesse an neuester Technologie und deine permanente Suche nach Innovationen sorgen für ein hohes Wissens- und Arbeitsniveau innerhalb der Abteilung. In- und externe Schulungsangebote nimmst du gerne wahr.

WIR MÖCHTEN DICH KENNENLERNEN, WENN

• Du verfügst über nachweisliche Managementerfahrung und bringst starke technische Fähigkeiten sowie umfangreiches technisches Wissen in den Bereichen Elektrotechnik, Mechanik und Automatisierungstechnik (z.B. Industrie- und automatisierte Logistiksysteme) mit.
• Du hast weitreichende Erfahrung in den Bereichen Steuerungssysteme (SPS) und der zugehörigen Ausrüstung. Eine Ausbildung als Mechatroniker*in und weitere Qualifikationen (z.B. staatlich geprüfte*r Techniker*in) runden dein Profil ab.
• Mit deiner Kommunikationsstärke gibst du dein Fachwissen verständlich, nachhaltig und angepasst an den Wissensstand deiner Kolleg*innen weiter. Deine guten Englischkenntnisse auf B2-Niveau vereinfachen die Kommunikation im Team.
• Du nutzt deine Kommunikationsfähigkeiten zur Erstellung von Berichten, Bearbeitung von Tickets und der Erarbeitung von Arbeitsanweisungen und Dokumentationen für dein Team.
• Du identifizierst und stimmst dich effektiv mit externen Stakeholdern ab, baust Geschäftsbeziehungen auf, argumentierst aus der Sichtweise der Stakeholder und löst erfolgreich Probleme mit ihnen.
• Du bist ein Teamplayer und freust dich darauf, in interdisziplinären Teams im 3-Schichtsystem zu arbeiten, um gemeinsam die besten Lösungen für unsere Technologien zu finden.

Wir ermutigen dich zu einer Bewerbung, auch wenn du nicht alle Anforderungen erfüllst. Vielleicht bist du die richtige Person für diese oder auch eine andere Position.

UNSERE VORTEILE

• 27 Urlaubstage im ersten Jahr; danach ein Tag mehr pro Jahr bis max. 30 Tage
• Zwei Tage bezahlter Urlaub pro Jahr für ehrenamtliche Tätigkeiten
• 40% Rabatt auf Mode- und Beautyprodukte, 30% Rabatt auf Zalando Lounge, Rabatte bei externen Partnern
• Mitarbeiter*innen-Aktienprogramm
• Ein unbefristeter Arbeitsvertrag
• Umzugshilfe verfügbar (vorbehaltlich vorheriger Vereinbarung)
• Familiendienstleistungen, einschließlich Beratung und Unterstützung
• Optionen für Gesundheit und Wohlbefinden (z.B. Gympass)
• Support für geistiges Wohlbefinden und Coaching verfügbar
• Förderung deiner Entwicklung durch unsere Zalando-Trainingsplattform
• Betriebskantine mit Mitarbeiter*innen-Preisen
• Kostenlose Parkplätze

LOCATION

LOCATION: Lahr

Die Logistikstandorte von Zalando in Lahr bieten Arbeitsplätze für rund 2.500 Kolleg*innen und arbeiten an der Weiterentwicklung eines modernen Logistikzentrums.

Recruiter: Chloé Bretschneider

chloe.bretschneider@zalando.de

Account Executive

Are you someone who thrives in the Insurance Industry? We’re on the hunt for an experienced Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you’re looking for? Then please, read on…

What does the role involve?

This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go.

As an Professional Indemnity Account Executive here, it isn’t only about the “upsell” or the “cross sell”. Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Everywhen.

Experience required

It’s essential that you have proven previous experience gained from within the insurance industry.

The rest is all about you

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business
• Be driven to learn and be curious, especially about the Insurance Industry
• Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us.
• Always demonstrate integrity, not only is this essential within a financially regulated organisation, it’s also the right way to be

What you’ll receive

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

Additional details

Department: General Insurance

Locations: Homebased, Remote status: Fully Remote

Employment Types: Permanent, Full Time

Salary: Dependent upon experience

Job Reference: 426848

Lead Content Writer

SOFTSWISS This website uses cookies to ensure you get the best experience. SOFTSWISS and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Overview

SOFTSWISS is hiring a Lead Content Writer to join our Content Marketing Team within the Marketing Department. You’ll work on content initiatives across our product ecosystem, contributing to growth, brand positioning, and lead generation.

What you'll do

• Expert Content Creation: Write, localise, and finalise high-quality, clear, and consistent content for complex projects, operating as a subject matter expert with no day-to-day guidance.
• Cross-Functional Leadership: Act as a project owner to coordinate and lead cross-team initiatives involving SEO, Digital Marketing, Design, and Development teams.
• Strategic Influence & Planning: Influence decisions within and beyond your own work area by contributing significantly to the overarching Content Plan, Activity Calendar, and Lead Magnet Plan.
• Complex Problem Solving: Identify and resolve complex issues related to content strategy, website maintenance, and cross-departmental requests.
• Mentorship & Quality Assurance: Mentor Senior, Middle, and Junior Content Writers, and assist the Team Lead/Head of Content Marketing in controlling the quality of final draft copy generated by the wider Content Team.
• Analytics & Sales Enablement: Take a highly confident role in content performance reporting (GA4, GSC), interpreting data independently to improve B2B sales enablement materials, USPs, and challenge-solution-led content.

Required Experience

• Higher education in marketing, journalism, linguistics or experience in a relevant domain (BA or MA).
• Computer and tech savviness. Understanding of content and web metrics. Organised project management.
• Previous experience in copywriting, editing, and performance tracking.
• Digital tools: email and writing (Google Workspace), SEO tools (Semrush, Ahrefs, other), project management tools (Jira, Asana, Trello etc), data and analytics tools (GA4 and Google Search Console).
• Proficiency in English (C1 or higher).
• Proficiency in Spanish (C1 or higher).

Nice to Have

• Experience in iGaming, IT marketing, B2B marketing.
• Languages: Russian, Portuguese, Polish.
• CAE/CPE/CELTA/IELTS/TOEFL certificates.
• Knowledge of WordPress.
• Knowledge of ChatGPT.
• Copywriting and design cycle and processes.
• Project Management principles. Working with dev teams.
• Content/Digital/General Marketing Principles.

Benefits & Perks

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports benefit
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

Department & Role Details

Department: CMO / Marketing

Role: Copywriter/Content Manager

Locations: Warsaw, Poland; Poznan, Poland; T'bilisi, Georgia; Brasília

Remote status: Fully Remote

Employment type: Full-time

Who you are

• You are an authoritative expert in content with ability to influence strategic decisions.
• You can mentor and lead content writers across levels.
• You are data-driven, able to interpret metrics to improve content performance and sales enablement.

Partnerships Manager

Job title: Partnerships Manager

Role: Sales

Experience: 1+ years

Location: Remote (US)

Pay: $30 - $34 / hourly

Apply to SafetyWing and hundreds of other fast-growing YC startups with a single profile.

About this Role

As a Partnerships Manager at SafetyWing, you’ll play a key role in expanding and evolving our Ambassador program for Nomad Insurance Complete. You’ll find and support our network of ambassadors with care and personalized attention as we scale the program. Partnerships with affiliates and content creators have successfully supported the tremendous growth of SafetyWing since the launch of the Nomad Insurance product in 2019. Our influencer program (the ambassador program) was created in-house and designed according to our unique values of authenticity and simplicity. As a result, it became the most strategic growth channel for Nomad Insurance, accounting for more than 35% of sales.

💻 Your responsibilities will include:

• Identifying and nurturing new ambassadors and partners who are a strong fit for our Nomad Insurance Complete ambassador program.
• Conducting thoughtful, genuine outreach to build new ambassador relationships.
• Leading 1:1 calls to pitch, onboard and negotiate sponsorships or partnership terms with new ambassadors.
• Supporting ambassadors through early activation and helping them successfully promote Nomad Insurance Complete.
• Managing ambassador partnerships, including budgets, timelines, and campaign execution.
• Monitoring performance across outreach efforts and ambassador portfolios to understand what’s working and where to iterate.
• Exploring and testing creative ways to scale the acquisition and growth of high-quality ambassadors.

🧪 We are looking for someone who:

• Has experience and a strong interest in developing in the sales/partnerships field.
• Has hands-on experience with ambassador, affiliate, or influencer-led growth.
• Has experience working autonomously and understands remote work specifics.
• Has excellent written and verbal communication skills.
• Understands influencer marketing, blogging and SEO.
• Has a “go-getter attitude”: an entrepreneurial spirit who creatively solves problems and works independently.
• Extra shine if you’re comfortable working in HubSpot or similar CRM tools.

😀 We like to work with people who:

• Want to help build a global social safety net on the Internet.
• Think for themselves instead of copying others.
• Are willing to try new things, even with the risk of failure.
• Are intellectually curious and open to new ideas.
• Are creative and bold in the face of any problems.
• Have strong integrity and do the right thing.

🧘 Benefits beyond base pay:

• Fully remote work environment – work from anywhere globally
• Global safety net providing worldwide health, income, and travel coverage
• Minimum four weeks of vacation per year
• A new laptop
• Potential to unlock equity compensation, yearly home office allowance, and more

Who you are

Someone who is passionate about partnerships, comfortable with outreach and negotiation, and excited to help scale an ambassador program that has driven significant growth for Nomad Insurance Complete.

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide.

Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.

Why this role matters

You will design and operate an on-prem AI platform for deploying and scaling models, working across multi-node GPU clusters, distributed systems, and Kubernetes. You will be responsible for building reliable and efficient infrastructure for large-scale model inference, ensuring optimal GPU utilization, performance, and availability of the platform.

The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

• Close collaboration with infrastructure teams on selection and configuring GPU servers, high-performance networking, and RDMA-enabled clusters.
• Perform and manage GPU MIG configurations based on workload requirements and model characteristics.
• Ensure reliable and scalable GPU operations in Kubernetes, including runtime integration, device plugins, and GPU scheduling capabilities.
• Design, deploy, and maintain model serving runtimes, including vLLM, ONNX, SGLang, Nvidia Triton Runtimes, and KServe, ensuring high performance, scalability, and efficient GPU utilization.
• Build and maintain CI/CD pipelines and tooling for model packaging, versioning, and deployment, enabling reliable and model delivery for internal teams.
• Build and maintain platform tooling for model lifecycle management, including experiment tracking, model versioning, and registry systems (e.g. MLflow).
• Enable infrastructure and workflows for model fine-tuning and adaptation (e.g. LoRA), focusing on scalability, reproducibility, and automation within the platform.
• Develop and support internal tooling for managing model inputs and configurations (e.g. prompt templates), enabling consistent and reusable model usage patterns.
• Conduct performance testing and evaluation of multi-node GPU clusters to identify and resolve bottlenecks.
• Build and maintain observability for GPU clusters and model workloads, including metrics such as GPU utilization, memory usage, throughput, and latency.
• Integrate tracing for model inference workflows to provide end-to-end visibility into requests, and model behavior.
• Ensure compliance with security requirements for platform development.
• Evaluate and benchmark model inference performance across different runtimes, hardware setups, and configurations to guide platform optimization.

Who we’re looking for

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
• 5+ years of experience in infrastructure, platform engineering, or distributed systems
• Hands-on experience working with GPU infrastructure, including NVIDIA or AMD stack and multi-GPU environments
• Strong experience with Kubernetes, including deploying and operating production workloads
• Experience with Linux-based environments
• Strong programming skills in Python and/or Go
• Understanding of distributed systems and multi-node workloads
• Experience with model serving and inference systems (e.g. vLLM, ONNX, SGLang, Nvidia Triton Runtimes, KServe)
• Experience with CI/CD pipelines and automation for deploying services or models
• Experience with monitoring and observability tools (metrics, tracing, logging)
• Nice to have familiarity with networking concepts relevant to distributed systems (e.g. RDMA, high-performance networking)
• Good communication and problem-solving skills
• Ability to use advanced English for different work and business purposes
• Critical thinking and attention to detail
• Decision-making skills and the ability to adapt to new changes
• Ability to write concise and clear documentation
• Capability of dealing with constructive critics and knowing how to develop relationships with the team to achieve common goals

What we offer along the way

• Competitive salary and annual performance bonus
• Full relocation support for you and your family — flights, housing, visas, and legal assistance included
• Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
• Unlimited learning opportunities: external courses, English lessons, career and leadership development
• Education allowance covering school and kindergarten fees
• 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
• Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
• “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
• Employee share scheme — grow with us
• Branded MINI Cooper Countryman company car and private parking
• Free in-house sports clubs, Sanctum Club gym access, and jet skis
• Access to a Corporate doctor
• Exclusive discount program with cafes, gyms, and local services
• Expat tax perks: up to 50% income tax exemption
• Support with the naturalisation process for relocated employees

At Exness, we know that changing jobs - and changing countries - is a big step. That’s why relocation with Exness is different. We make it smooth, supported, and truly life-changing.

What your journey looks like

1. Intro call with Recruiter (30 minutes)
2. English check (if needed)
3. Tech interview (90 minutes)
4. Behavioural interview (60 minutes)

Why this role matters

We are seeking a Big Data Ops with a balance of skills in design, physical implementation and performance tuning to create, operate and support Big Data Data and AI Infrastructure and environments running on-premise or on external cloud services providers.

You will be a part of our friendly and professional team working on ambitious projects and tasks developing our Data Lake.

The role is based in our Limassol office, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

• Manage k8s cluster environments on bare-metal and container infrastructure, including service allocation and configuration for the cluster, capacity planning, performance tuning, and ongoing monitoring;
• Implement and operate Data Lake (S3 + Trino);
• Operate and Develop on-premise AI infrastructure
• Deploy and maintain Spark on k8s;
• Data protection according to company security policies;
• Provide monitoring and alerting of the services;
• Participate in Data Platform architecture development.

Who we’re looking for

• 5+ years of working experience and knowledge of containers (e.g., docker, containerd) and major orchestrators (e.g., Kubernetes, rancher);
• Excellent knowledge of Linux;
• Strong knowledge of Java/Python/GO, SQL;
• Relevant experience in deployment and maintaining Hadoop Ecosystem including Spark framework will be considered highly advantageous;
• Deep understanding of Hadoop and Spark cluster security, networking connectivity and IO throughput along with other factors that affect distributed system performance will be considered highly advantageous;
• Understanding object storage solutions based on S3;
• Working knowledge of automation tools (e.g., Puppet, Chef, Ansible)
• Understanding of base principles CI/CD in the data processing area;
• Experience with Big Data Processing & Data Lake building;
• Strong working knowledge of disaster recovery, incident management, and security best practices;
• Good communication and problem-solving skills;
• Spoken and written at least Intermediate English;
• Detail-oriented and critical thinking;
• Decision-making and adaptability to new changes.

What we offer along the way

• Competitive salary and annual performance bonus
• Full relocation support for you and your family — flights, housing, visas, and legal assistance included
• Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
• Unlimited learning opportunities: external courses, English lessons, career and leadership development
• Education allowance covering school and kindergarten fees
• 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
• Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
• “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
• Employee share scheme — grow with us
• Branded MINI Cooper Countryman company car and private parking
• Free in-house sports clubs, Sanctum Club gym access, and jet skis
• Access to a Corporate doctor
• Exclusive discount program with cafes, gyms, and local services
• Expat tax perks: up to 50% income tax exemption
• Support with the naturalisation process for relocated employees

What your journey looks like

1. Intro call with Recruiter (30 minutes)
2. English check (if needed)
3. Tech interview (90 minutes)
4. Behavioural interview (60 minutes)
   

Responsibilities

• Manage projects from concept to implementation: Fintech direction (Landing, Simple Earn, etc).
• Develop process concepts and task decomposition: structure workflows, identify key stakeholders, and engage both internal and external (outsourced) specialists.
• Handle allocated budgets: plan, monitor, and optimize expenditures.
• Organize and streamline workflows, ensuring smooth collaboration within the team.
• Monitor timelines and deliverables, maintaining a balance between business goals and team capabilities.
• Collaborate with stakeholders: internal teams, partners, and contractors.
• Set clear tasks and ensure successful execution while remaining flexible and adaptive.

Requirements

• Experience: 4+ years in a Product Manager role in IT/crypto projects, fintech.
• Systematic approach: Ability to design processes, decompose tasks conceptually, and assign responsibilities effectively.
• Budget management skills: Experience in handling financial plans and reports.
• Organizational skills: Capable of structuring and mobilizing teams to achieve project goals.
• Flexibility and adequacy: Understanding business priorities, team capacity, and finding balanced solutions.
• Responsibility and involvement: Initiative and dedication to delivering high-quality results.
• Experience working with distributed teams and external contractors.
• Basic understanding of Web3 and the crypto industry is a plus.

Benefits

• Learning support - courses, English classes, and conferences (up to 100% reimbursement)
• Unique loyalty program - receive corporate digital miners and earn passive income with no investment
• Team culture: retreats in international locations (for example, company apartments in Cyprus).
• Memorable events with wow prizes - we celebrate big occasions in a big way
• “Employee of the Month” award - we recognize and reward our top performers
• Paid leave: up to 28 vacation days + 8 company holidays + 5 personal days per year
• New career tracks - real opportunities to grow into expert or top management roles
• Work-life fit - flexible hours and remote work. You don’t need to chase balance - here, work is a part of life, not the opposite. We aim to make work inspiring, not exhausting. For us, results matter most.

Influencer Marketing Assistant

Simple Life App / Zing Coach

What You'll do

• Initial Outreach & Negotiation: Initiate contact with influencers, introduce collaboration opportunities, and handle early-stage negotiations around deliverables, pricing, and timelines while maintaining professionalism and empathy.
• Scout Management: Coordinate and supervise scouts who identify potential influencers for upcoming campaigns. Review submissions, give feedback, and ensure proposed creators meet campaign quality standards.
• Influencer Screening: Evaluate influencer profiles for content relevance, audience authenticity, engagement rates, and platform fit.
• Reporting & Feedback: Summarize campaign performance, influencer response rates, and outreach metrics for the influencer marketing manager.

What we look for

• 2+ years of experience in influencer marketing, including hands-on outreach, negotiations, and campaign launches in the US & UK markets.
• Ability to manage several influencer activations at once.
• Strong negotiation skills to secure high-value partnerships.
• A data-friendly mindset, able to review metrics, set sensible budgets, and spot any red flags in creator profiles.
• Positive energy and a can-do attitude, comfortable working in a fast-paced, growing environment with a solid workload.
• Great communication and relationship-building skills.
• Understanding of social media algorithms and key influencer marketing metrics.
• Experience in health & wellness products and strong familiarity with the US and UK influencer space is a bonus.

Perks and Benefits

• Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product.
• A competitive salary based on your unique expertise, skillset, and impact on the product.
• Flexible hours. We focus on your results, not how long you spend at your desk.

Other

Why Simple Life: Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.

Location and Employment Type

Locations: Europe, Georgia, Kazakhstan, Armenia, Turkey

Remote status: Fully Remote

Employment type: Contract

Head of Customer Success

Our team is a synergy of experts in the fields of mathematics, data science, trading, finance, and information technology. We pay special attention to the training and development of our team, as well as comfort at work and beyond.

Now we are growing very fast, and are looking for people who are close to our mission - to connect all types of intelligence in one symbiotic, hybrid system to solve humanity's most pressing problems.

We provide two types of products: predictive analytics for investment decisions and a product that allows users to earn a profit on small volumes of portfolios in digital assets through passive investment.

We are looking for a teammate who will be responsible for:

• Customer Success system development and implementation.
• Leading the team of support & community managers.
• Ensuring relationship-focused client management for robo-advising and analytical products clients;
• general account management, including all agreements, payments, documentation, work with reclamations, CRM-system etc;
• new clients onboarding via all communication channels;
• clients support, including first line technical support, in chat, e-mail, online conferences for robo-advising Clients and Analytical Platform forecasters.

We are expecting:

• proven record of managing fully remote Customer success team;
• hands on experience in customer support;
• experience and strong interest in the crypto market and the new economy;
• fluent english;
• data driven decision making;
• professional understanding of the strength and the weaknesses of the different customer management systems;
• good experience with CRM.

Cindicator Benefits:

• actively engage and participate in creating the innovative products for the new digital economy;
• work in a highly motivated team of young professionals, including product managers, researchers, traders and analysts;
• interaction with leaders of blockchain, crypto and traditional financial markets industries;
• resources for personal and professional development;
• remote team working from all over the world.

Please feel free to write directly, we answer within a few hours and give feedback after the interview within a day: hr@cindicator.com

Founding Success/Support Leader

As the founding success leader, you will be responsible to build and establish all customer-oriented processes in WeLoveNoCode. We’re building a team from the ground up that will require a “whatever it takes” attitude, a high sense of urgency, and a passion for serving others.

This role will require you making sure we’re responding customers on time, receiving revenue from customers and building the process of interaction with experts.

You will be working directly with Nik, the founder of WeLoveNoCode. Nik is a Thiel Fellow and was recently recognized as one of Forbes' 30 under 30.

Responsibilities

• Own and manage revenue collecting function from existing customers
• Build and scale Customer Success/Support departments for customers
• Build Success/support department for WLNC experts (talent)
• Share insights with the product team to shape our product roadmap
• Launch new initiatives and departments
• Come up with all crazy ideas to drive 10x growth

What We Value

• 2+ years of success experience, preferably at a talent marketplace
• Experience in Airtable/Zapier/Integromat is a huge bonus
• The ability to proactively engage existing clients through email and phone
• A high sense of urgency that can adapt and pivot in every conversation
• A team-player attitude with a desire to improve internal processes beyond your day-to-day tasks
• A desire to grow
• You’re highly organized; you’re comfortable managing many workstreams; you ensure that work is done on time.
• Data-driven; strong data analytics skills

What do we offer?

• Competitive Market Salary
• Huge portion of equity (really huge, almost like a founder)
• Relocation to Palo Alto, US
• Flexible hours - work whenever you feel comfortable. No 9-5 mentality
• Ability to achieve remarkable results and grow with us

Who you are

Interested in this role or have questions? Reach out to nikita.shevchenko@welovenocode.com (I review each application personally) and share your thoughts! No need to send your CV, just specify why you think it’s a fit! (I review each application personally)

Perks / Additional

• Have someone to recommend? We pay $15k in stocks for a successful recommendation

Vice President of Technical Services

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

CaptivateIQ is seeking a Vice President of Technical Services to unify and lead Professional Services, Technical Support, and Customer Education under one strategy. This newly architected role, reporting to the SVP of Customer Experience, is central to our mission of building a truly self-service, AI-powered enterprise platform - and to revolutionizing how we deliver customer enablement, onboarding, and product guidance at scale. This leader will design and scale the next generation of technical service delivery: reducing support dependency, accelerating time-to-value, and enabling customers to self-solve with confidence, while maintaining world-class enterprise delivery.

Job Location

This is a fully remote opportunity.

What you'll do

• Lead and unify Professional Services, Technical Support, and Customer Education under a single strategic vision.
• Design and scale technical service delivery to reduce dependency on support and accelerate customer time-to-value.
• Drive self-service enablement, AI-powered guidance, onboarding, and product education at scale.
• Ensure world-class enterprise delivery while enabling customers to self-solve with confidence.

Who you are

• Experienced executive leading professional services, technical support, and customer education in a SaaS or enterprise platform environment.
• Strategic thinker with a track record of building scalable service delivery models and driving customer enablement at scale.
• Strong collaborator who can align cross-functional teams to a common vision and outcomes.

Requirements / Qualifications

• Significant leadership experience in professional services, technical support, and customer education for a SaaS or tech-enabled services company.
• Proven ability to design scalable, AI-powered self-service enablement and customer onboarding programs.
• Demonstrated track record of delivering enterprise-level service delivery with high customer satisfaction and time-to-value.
• Excellent cross-functional leadership and communication skills, with experience reporting to senior leadership (e.g., SVP level).

Benefits & Perks

Note: Benefits and perks are not specified in the provided content. If you have additional details, I can incorporate them here.

Tech stack

Note: Tech stack is not specified in the provided content. If you have more information, I can add it here.

Team description

Note: Specific team composition details are not provided beyond the unification of Professional Services, Technical Support, and Customer Education. If you have details, I can include them.

Position Overview

We are looking for a Senior Machine Learning Engineer to build the core Machine Learning foundations that power Nova’s agentic experiences. This role focuses on applied Machine Learning in production environments: retrieval systems, evaluation frameworks, and model integration layers that make AI features reliable, scalable, and repeatable. You will design and implement the underlying components that support rich, intelligent interactions in the Iterable platform. You will work closely with backend, frontend, and product teams to shape how Machine Learning is introduced and maintained across the company. The work blends hands-on engineering with system design, and is ideal for someone who can drive complex efforts independently, make practical architectural decisions, and collaborate in a fast-moving, cross-functional product environment.

What you'll do

• Design and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers.
• Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns.
• Develop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring.
• Implement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently.
• Partner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics.
• Prototype applied ML solutions to validate feasibility before investing in full builds.
• Ensure secure, robust handling of data used in ML workflows and retrieval operations.
• Collaborate with product, design, and engineering to align ML system design with user experience and product goals.
• Contribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.

Qualifications

• 5+ years experience as a Machine Learning Engineer or similar role focused on production systems.
• Strong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits.
• Experience with retrieval systems, vector databases, search technologies, or RAG architectures.
• Prior work integrating ML or LLM-powered features into production applications.
• Understanding of ML evaluation techniques, experimentation design, and failure analysis.
• Ability to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity.
• Strong communication and collaboration skills in a distributed environment.

Bonus Points

• Experience building ML or LLM platforms, tooling, or developer-facing frameworks.
• Prior work with embeddings, search–ranking systems, or advanced RAG architectures.
• Familiarity with event-driven systems or streaming architectures.
• Experience with model observability, performance monitoring, or proactive regression detection.
• Background in personalization, recommendations, or applied NLP.
• Experience working in remote-first engineering teams.

Perks & Benefits

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

Job title: (Senior) Digital Analytics Specialist

You’ll do

• Implement and maintain tracking using tools like Google Tag Manager, ensuring data quality and reliability
• Support teams across the company by troubleshooting tracking issues and advising on best practices
• Analyze data (e.g. GA4, BigQuery, Snowflake) to validate implementations and investigate inconsistencies
• Contribute to improving our analytics infrastructure, including tagging architecture and data models
• Play a key role in advancing experimentation at SumUp, supporting A/B testing initiatives and helping define best practices
• Drive standardisation and governance in tracking and experimentation across teams
• Create documentation, templates, and guidelines to scale knowledge and improve self-service
• Engage with stakeholders across Product, Marketing, and Data to align on priorities and solutions

You’ll be great for this role if you have

• Strong experience with Google Analytics 4 (web and/or app) and Google Tag Manager
• Solid understanding of tracking implementation, including server-side tagging
• Experience working with SQL and basic data transformation (e.g. ETL processes)
• Hands-on experience with A/B testing and a good understanding of the experimentation lifecycle
• A product analytics mindset, with the ability to connect data to business impact
• Experience working with cross-functional stakeholders and supporting non-technical teams
• Strong problem-solving skills and the ability to balance reactive support with proactive improvements
• Good understanding of privacy-first tracking (e.g. GDPR considerations)

Nice to have

• Experience with dbt or modern data tooling
• Exposure to marketing analytics or campaign tracking
• Experience helping scale experimentation practices or communities

Why you should join SumUp

• 🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup
• 🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
• 📚 A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education
• 🚀 Enrolment onto our VSOP program: You will own a stake in SumUp’s future success
• 💶 A corporate pension scheme where we match up to 20% of your contributions
• 🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp
• 🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team
• 🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, relocation assistance, subsidised office lunches

About us

Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram.