Relocate to 🌎 World

Currently, we are looking for a QA engineer for one of our products.

Tasks:

• Testing of developed products (extensions, mobile apps, websites)
• Creation of test scripts, bug reports, checklists
• Creation of automated tests
• Communication with the dev’s team

We expect that you have:

• At least 3 years of relevant experience
• Knowledge of testing methods and techniques
• Familiarity with testing approaches for browsers extensions
• Experience in testing web and mobile applications
• Experience with version control systems (Git)
• Experience with bug-tracking systems (Jira)
• Understanding the basics of the test automation approach
• Experience with JS-based auto-testing tools (Playwright, WebdriverIO, etc.)
• Ability to work with the browser console and developer tools (Chrome/Firefox), understanding the process of bug tracking and writing bug reports
  Autonomy and proactivity

We offer:

• Salary is to be discussed during the interview and depends on your skills
• Remote work
• Bonuses and options
• Paid vacation
• Training and courses

We are looking for a leader who wants to contribute to the creation of the future. You will be able to popularize new OSINT technologies, unveil their potential and transform the industry.

We are looking for a leader who will bring a passion for first class visual design to stand out our brand and help to make it a leader on the market.

You will:

• Develop and execute design strategies that align with company goals. Define visual guidelines with the focus to give our brand a clear standout on the market.
• Maintain a keen understanding of design trends and make appropriate recommendations regarding visual communication.
• Produce outstanding design work (including marketing materials and campaigns, design for social media and digital, events, display materials, animations and infographics).
• Act as an evangelist and collaborate with cross-functional teams to ensure designs are in line with brand guidelines.
• Lead, manage and inspire a team of designers, providing guidance and mentorship.
  

We are expecting that you:

• Have proven experience in branding, product design, and visual communication
• Excellent leadership and team management skills
• Strong conceptual and creative thinking abilities
• Proficiency in design software such as Adobe Creative Suite
• Excellent communication and presentation skills
• Interested in trends and new approaches, ready for change
• Speak fluently in English
  

Why people choose us:

• Truly global presence. We have more than 500 clients on mostly every continent
• Diverse, multicultural team
• Every member has the chance to influence the team’s decisions and activities;
• Complex challenges and rapid growth within the company are guaranteed;
• And of course, you will be joining a team of young and talented people who want to make this world a better and safer place.
• Stock options

We are looking for a skilled Product Analyst who will join our strong and enthusiastic team!

Job responsibilities:

• Creating metrics for products/processes
• Development of Motivation algorithms
• Creating a monitoring process
• Calculation and planning
• Writing requirements for the data warehouse
• Analytics of the topics of requests
• Creating algorithms for delivery routes
• Analytics of support and ambassadors interfaces
• Reporting

Requirements:

• Strong logical mind
• Mathematical/technical education
• 6+ months of experience in product analytics
• Knowledge of mathematical statistics
• Hypothesis testing experience
• Ability to visualize data and make conclusions
• Knowledge of relational databases and SQL
• Fluent Russian language
• Intermediate level of English

What we offer:

• Opportunity to participate in the creation of a new and innovative company
• Opportunities to learn and grow together with the company, to influence on processes and build product from scratch
• Possibility to work from one of our office or remotely
• Health insurance
• Life Insurance
• Equipment, Learning, Hardware and Wellness allowances

METRO Global Solution Center means development in many areas - we provide, among others, training in accounting, software, soft skills and language courses for free. With us you will gain experience in business, but also broaden cultural and language horizons in an international environment. Due to continuous development, we run many projects related to the optimization and standardization of accounting processes, which involves the possibility of traveling to clients from almost all of Europe and the use of additional languages ​​besides English, if you know them. So if you are a great team player with allergy to boredom, you have analytical and Excel skills, apply to one of our departments!

General duties:

• responsibility for performing tasks within a selected area of ​accounting,
• care for the efficiency, accuracy and timeliness of all tasks,
• close cooperation with an international partner,
• intermittent participation in business trips,
• full engagement into the process of learning and adaptation,
• supporting team's member in daily work.

Our requirements:

• secondary education or university degree (relevant subject of studies preferred),
• fluent knowledge of Italian and at least good knowledge of English,
• ability to think analytically,
• self-discipline and the ability to work under time pressure,
• experience related with accounting is well-seen (practice, internship, etc.).

We provide:

• stable employment in an international corporation, which is constantly growing
• chance to expand knowledge and experience in various areas of accounting
• an extensive package of professional training (in accounting, software - SAP, soft skills and language learning)
• private medical care and group insurance, also for family members
• cash benefits as part of the Social Benefits Fund, i.e. Christmas allowance
• co-financed sports card
• a monthly salary supplement for knowing an additional language
• team and company integrations after hours
• a relocation package for people ready to move to Szczecin.

Your role is to ensure customers are seeing enormous value from our suite of cyber solutions and help serve as a trusted “voice of the customer” back to the Product and Engineering teams. We’re looking for creative problem solvers excited to make an impact and translate user feedback into feature requests and bug fixes.

This is an individual contributor role that reports to the Head of Customer Success.

You should be excited about the idea of stepping into a role where the “perfect” template doesn’t exist and eager to own outcomes in a fast-paced environment with plenty of ambiguity. We’re looking for someone with a growth mindset, a bias towards action, and above all else a problem solver. Culturally, people with low egos, high EQs, intellectual curiosity, and a bit of a tinkerer side tend to feel among their tribe at Paladin.

Responsibilities

• Solve customer problems by responding to incoming customer questions (support tickets, phone calls, etc.) in a timely, helpful, and professional manner
• Research issues by testing user flows and clearly document evidence
• Assist in identifying issues that negatively impact end user experiences, take corrective action, and work closely with partner teams (Product and Engineering) to resolve
• Lead demos and onboard companies to Paladin Shield, delivering predictable experiences and strong customer adoption
• Lead security consultations with companies that have questions about cybersecurity and their specific security stack
• Serve as the trusted partner for end users on product functionality and cybersecurity best practices generally.
• Develop process documentation for existing and best practices for common responses to customer questions and newly implemented processes. Maintain a list of FAQs.
• Partner with Product Management, Engineering, and the rest of the Success team to share customer use cases and pain points. Collect customer feedback and synthesize for the team internally on new products and features.
• Display empathy for customer needs and keep stakeholders (internal/external) informed.

Minimum qualifications

• Able to work in BST (GMT, GMT+1/BST)
• 2+ years in a support/service environment focused on SaaS or software
• Strong problem solving skills and ability to logically break down ambiguous issues
• You enjoy building relationships with customers and solving their problems. For you, positive customer feedback makes you smile and brightens your day.
• You lead with patience and kindness, especially when handling tough cases.
• Strong ability to prioritize and “get sh*t done”. You possess a strong sense of urgency in driving projects to completion. Can speak to past experiences of getting projects across the finish line repeatedly and on-time.
• Strong written and verbal communication skills along with the ability to explain technical topics to non-technical audiences.
• You’re naturally curious, love learning new things, and are proactive in sharing knowledge with others.
• High tolerance for ambiguity. You should be excited that your priorities will change over time, in large part based on what you see as the highest-impact end user issues that need to be resolved.
• Low ego. You know when something is over your head and aren’t afraid to ask for help.

Bonus qualifications

• Cybersecurity knowledge or experience
• Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack)
• We’d love to hear about how you owned technical customer issues from initial report to resolution
• 1-2 years experience at a high-growth and/or early-stage software company is strongly preferred

Paladin provides a number of benefits to help you bring your best self to work:

• Competitive compensation
• Generous Equity packages
• Health, dental, and vision insurance (W2 employees)
• Flexible work schedule and location
• PTO, Parental leave, and unlimited sick time
• 401(k) plan (W2 employees)
• Technology allowance - tell us what tools and tech you need to get your job done, and it’s yours.

Where is this role located?‍

Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You might be required to be available during times when most team members can collaborate (9:00am to 2:00pm U.S. Pacific Time).

Responsibilities

• Implement and design DevOps processes and practices, such as automated builds, deploys and migrations, 0-downtime deploys, process automation, optimization, etc. to increase the productivity of all InCountry teams using DevOps, Cloud, and Security methodologies.
• Design and deploy new infrastructure to support new clients, business requirements, and growth objectives.
• Ensure optimal performance, reliability, and scalability of the constantly growing system through effective automation solutions on the cloud. Make the system more self-healing, simple, and easy to support.
• Implement DevOps best practices such as infrastructure-as-code, immutable infrastructure, auto-healing infrastructure, service discovery, service mesh, and more.
• Help the Security team to make security and compliance automatically enforced in all systems
• Collaborate with Dev, DBA, Security, Compliance, L1 support, and Monitoring teams to help them architect, configure, monitor, debug, troubleshoot, scale, etc. Make their work more efficient, reduce human error Assist the L1 support team with incident handling for cases where DevOps level of access&knowledge is obligatory.
• Create and maintain simple tech documentation in English for use by team members.
  Required Experience
• Bachelor's degree with 3 years of relevant experience or MS with 1 year of relevant experience (e.g., former role could be software developer, build/release engineer, or SRE) 2 or more years of experience in designing and developing cloud-native, distributed,
  reliable, and secure DevOps solutions, using:
• Clouds (we use AWS, Alicloud, Yandex, Selectel, Azure, and many others) Containers (we use Docker) and container orchestration (we use Nomad)
• CI/CD tools (we use Jenkins and Travis)
• Infra as code and immutable infra (we use Terraform and Packer)
• Programming and scripting (we use Bash, Python, and Groovy)
• Microservice architectures, decoupled systems, and how to build them
• Git and GitHub for effective changes development and review
• HashiCorp technologies, such as Consul, Vault, Packer
• Readiness to effectively communicate with developers, QA, security, monitoring, DBA, and L1 support engineers.
• Passion for infrastructure-as-code, immutable infra, infra auto-healing, continuous improvement of everything, and sharing knowledge with other team members
• Ability to implement secure DevOps solutions under compliance/security requirements.
• Strong commitment to customer happiness and service
• Written English

Nice to have experience

• Experience with cloud security and cloud compliance.
• Prior programming experience with Java, Groovy, Python, Golang, or NodeJS
• Familiarity with monitoring principles, experience with Zabbix, Grafana, ELF/EFK
• Familiarity with infrastructure reliability engineering practices such as SLO, SLA, and error budgets.
  

What We Offer

• Freedom to work in a way that suits you best: completely remote work, flexible schedule, the option to work while traveling as a digital nomad. We do not use any screen or camera-capturing software to monitor you, and we never micromanage.
• Professional growth: the opportunity to grow professionally and apply all your best skills with a team of strong engineers driving a completely automated platform at a high speed among 10+ clouds and tens of countries.
• Competitive compensation package. Generous vacation and paid time off that could be taken in any pattern which better suits your work-life balance
• Health insurance: We provide medical insurance of your choice, which may include dental, vision, mental health, and more

The Veeam Backup and Replication (VBR) is a reliable solution that lets us verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues.

Your tasks will include:

• Performing troubleshooting and analysis, including log file investigation;
• Acting as a technical focal point in relationships to fellow IT Professionals;
• Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works;
• Documenting all customer interactions accurately and within SLA in our CRM too

Qualifications

• Bachelor's Degree in Information Technology/Computer Science and/or equivalent years of experience
• Experience in technical support roles or technical troubleshooting
• Ability to quickly learn, understand and explain technical information;
• Ability and desire to take ownership of client issues through resolution;
• Excellent time management skills;
• Ability to work in a fast-paced environment
• Excellent communications skills (verbal and written)

Preferred:

• Advanced user or administrative level with the following areas: Windows OS 2008(r2)/2012(r2)/2016;
• Experience with VMware ESX(i), Microsoft Hyper-V, and other virtualization technologies
• Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS);

We Offer

• Modern, energetic, global working environment
• Opportunities for professional growth and promotion
• Work in a stable, dynamic company
• Competitive salary, depending on skills and experience
• Financial assistance towards healthcare.

We are looking for a Senior QA Engineer to work on a new open economy racing game in which players will have the right to own cars within the racing world. This role on the product team provides an opportunity to contribute to an exciting game, tackle challenges, and work in a talented cross-functional team.

Us in numbers:

• The company was founded in 2010 in Estonia;
• We create a comfortable environment for 130 employees to implement their ideas and unlock potential in 20+ countries around the world;
• Four years — average employment period in the company;
• More than 400 million players have downloaded our games, with 300 thousand playing them every day;
• Over 600,000 copies of the VR game Into the Radius have been sold.

You will have the following tasks:

• manual testing of mobile games for iOS and Android;
• writing test documentation;
• bug fixing and verification;
• developing and improving QA and development processes;
• searching for the most effective ways to invest efforts and exploring new tools and approaches;
• participate in the planning of project releases;
• quality assurance of the released products;
• working closely with developers, support team, and the community.

What we expect from you:

• 3+ years of testing experience;
• proficiency in working with bug trackers and maintaining test documentation;
• sound knowledge of QA methodology and tools;
• understanding of the specifics of various game platforms (iOS, Android, Windows);
• expertise in development and testing processes;
• passion for games and willingness to work in game industry;
• strong communication skills.

Great if you have:

• experience with Jira, Testrail, Jenkins;
• proficiency in Unity;
• experience working with Huawei, Samsung, Amazon and other local mobile stores;
• experience in game automation.

Why us?

• We work globally on a flexible schedule;
• We are not afraid to change: you can and should influence the company's processes;
• We help you grow: personal development plans for each employee, external and internal training, coaching, English with an in-house trainer, and compensation for individual lessons;
• We take care of people: free psychological counseling, birthday gifts, informal online and offline events;
• We genuinely love what we do and are constantly exploring new game niches.

We're looking to build a world-class team of game-makers: folks bursting with creativity, who balance candor with compassion, and always, always, always hold themselves and their peers accountable to what's best for players.

We are looking for a Gameplay Engineer who will drive efforts on Believer’s flagship game. In the first six months, you will work directly on core gameplay systems like camera, controls, and characters and partner closely with artists and designers to bring the game’s vision to life. You will report directly into the Director of Game Engineering.

What you'll do:

• Design, develop and implement intricate gameplay systems and features
• Collaborate closely with design team to support delivery of gameplay features with highly-varying functionality and technical needs
• Create and/or contribute to engineering best practices, development processes and coding standards
• Be an active voice in identifying technical and developmental risks/obstacles and generate solutions to overcome identified risks
• Proactively act as a voice for players, advocating for the most fun, rewarding experiences for players in our development choices

You are agreat fit if:

• 3+ years experience working on C++ game development
• Familiarity in developing with modern game engines (i.e. - Unity, Unreal)
• Experience working on multiplayer games
• Experience working on open-world games
• Experience with rapid prototyping

Please note - research shows that certain groups of candidates may not apply to jobs unless they meet every single requirement. If you see yourself at Believer but don't check every single requirement, we would still love to be in touch with you for current and future opportunities.

What we offer:

• Great compensation package and equity
• Medical, dental, vision, short-term disability, long-term disability, and life insurance. Believer pays 100% of monthly costs for these plans
• 401(k) with 100% employer matching up to 6% of salary
• Access to Rightway service to help you navigate health insurance
• Spring Health mental health services
• 10 observed holidays + 10 days for Winter Break and "Take What You Need" PTO policy
• Remote-friendly team #LI-Remote
• We are committed to continuing to expand our benefits and perks to support all Believers

What to Expect

• Collect OSINT by sifting through terabytes of real-time market, blockchain, and natural language data
• Investigate data discrepancies and uncover illicit actions from sophisticated market manipulations to terrorist activity
• Contribute to open-source projects that greatly enhance the utility of artificial intelligence to digital asset data

Who We Need

• Proactive individuals who take initiative and can work with little oversight
• Open-minded individuals willing to learn new tools and embrace remote and hybrid work environments
• A background and relevant career experience in digital assets, data analysis, software development, artificial intelligence, applied linguistics, distributed systems, finance, blockchain, or any other relevant area

Unique Benefits

Apart from the usual benefits, you’ll get flexible schedule, invites to our workations around the world and local meetups, mental health support, gym membership, and a co-working space if you don’t like sitting at home.

About:

• Our entry-level NLP team vacancy with minimal experience requirements - we’ll teach you.
• Acquire large natural language datasets both manually and within our data collection infrastructure.
• Assist in creating ML pipelines for enriching the data through message classification and named entity recognition models.
• Knowledge of at least one programming language is a must.
• Knowledge of NLP libraries, scraping tools, ML frameworks, cloud infrastructure providers, and the security aspects of web development is a big plus.
• You can help us evaluate your skills by participating in our Challenge Program.

Canopy is a fast growth early stage startup looking for a Senior Software Engineer. In this role, you’ll be making some of the most significant decisions for the company. You’ll get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points.

We’re looking for people with a strong background or interest in building successful products or systems. You’re comfortable dealing with lots of moving pieces, have exquisite attention to detail, and are motivated in learning new technologies and systems.

Responsibilities

• Design and contribute to large-scale systems to unlock innovative lending products.
• Propose and lead technical projects that align with Canopy’s broader initiatives.
• Intimately work alongside product and operations to craft the best lending experiences possible.
• Contribute to engineering standards, tooling, and processes.
• Be responsible to our partners and their customers for the accuracy and effectiveness of the infrastructure, products, and tooling we provide.

Requirements

• Enjoy and have experience improving product experiences and building backend systems.
• Think about systems and services from a customer perspective and write high quality code. We work mostly in Node.js (TypeScript) and SQL and are big fans of the AWS ecosystem. However, languages can be learned; we care much more about your general engineering skill than knowledge of a particular language or framework.
• Hold yourself and others to a high standard when working with production systems.
• Prefer working collaboratively with a diverse group of people with different expertise.
• Measure your success in terms of business impact, not lines of code; and do so in a way that embodies our core values.
• Be able to work autonomously and take ownership of projects from start to finish.
• Nice to have: Prior experience in Lending, Payments, or other related fintech field

Benefits

• A culture of growth – Get in now and grow with us!
• Equity as part of our competitive comp packages
• Flexible Vacation
• Paid Parental Leave Policy
• 401(k) matching
• Monthly stipends for employee wellness and food
• Excellent health, vision, and dental package
• Home office set-up package
• Yearly team offsite somewhere fun

Below are the important details you will need to take note of:

• Only English is spoken on the job
• Both International Students and Locals are welcome to apply
• International students in their home countries that are at least a 3 hours difference from Malaysia are welcome to apply
• We accept both Diploma and Bachelors students
• We can accept internships as short as 2 months (8 weeks)

Job Description

• To work with our product design manager
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

Qualifications

• Candidate must possess or currently be pursuing a Diploma or Bachelor's Degree in Graphics Design/ Art/Design/Creative Multimedia, Advertising/Media or equivalent.
• Have a CGPA of at least 2.80
• Able to use Adobe Photoshop (must have at least basic knowledge)
• Able to use Adobe XD (If you understand how Photoshop works then you will be able to use XD)
• Able to adapt designs to different styles for various projects
• You must be able to work quickly and fluidly through all phases of the process, from research, to concept, to design and final execution
• Capable of executing design projects independently
• Able to think out of the box in generating new ideas for content creation
• A high degree of accuracy, proactivity and attention to detail
• Please provide the Link of artwork portfolio if applicable

Benefits

• You can work from home for the whole internship period
• A reference letter can be requested upon completion of internship
• If you are a good fit with us and you are performing very well with the work, you may be eligible for a chance to be retained by the company as a either a part-timer or full-time.

‍

Responsibilities:

• Acquire new clients and achieve sales targets through various channels.
• Build strong, long-term relationships with customers.
• Exceed client expectations by understanding and adapting to their needs.
• Represent the company to clients, agents, and partners as the face of the organization.
• Prepare documents and control the full cycle of the license obtaining process.
• Identify emerging markets to pursue new licensing opportunities.
• Manage the information flow and update the website content based on acquired data.
• Make presentations and prepare commercial offers for clients.

Requirements and skills:

• 1+ years’ experience as a Business Development Manager, Sales manager, or a relevant role.
• Experience in the fintech, banking or legal industries.
• Excellent knowledge of Russian and English (both oral and written).
• Bachelor’s or Master’s degree in Business Administration, Law or a relevant field.
• Outstanding sales, organizational, and communication skills.
• Understanding of the main business functions.
• Aptitude in decision-making and handling objections.
• Perfect interpersonal and public speaking skills.
• A team player with an initiative-taking and enthusiastic attitude.

Benefits of working at Bank Boutique:

• Competitive salary starting from 1200 EUR/Net + bonus from portfolio.
• Fully remote work.
• Health insurance and a social security package.
• Annual paid vacation.
• Paid professional studies and trainings.
• Corporate events and activities.
• Dynamic business environment.

Work schedule:

• Full-time, from Monday to Friday, 9:00-18:00 EET (Riga, Latvia).
• Weekends and public holidays are set according to the Labor Law of Latvia.

We're looking for an experienced backend developer. As a part of our team, you will work with challenging, sophisticated, and innovative projects where we solve interesting problems using cutting-edge tech stack and the world’s best practices.

Tech stack: Javascript, Node.js + Koa + Apollo GraphQL, Knex + Objection.js, SQL, AWS, S3, Athena, SQS, RDS (PostgreSQL).

Must have skills and experience

• English language knowledge (C1-C2)
• Knowledge of Javascript, 5+ years of commercial experience
• Knowledge of Node.js, 3+ years of commercial experience
• Knowledge of SQL, experience with relational DBMS
• Experience with AWS services. First: S3, Athena, SQS, RDS (PostgreSQL). DevOps specialists handle fine-tuning and deployment
• Experience in developing high-load systems

Would be an advantage

• Education in computer science or similar field
• Experience in designing relational databases
• Data analysis, Data mining

Technology

• Javascript, Node.js + Koa + Apollo GraphQL, Knex + Objection.js
• AWS (main): AWS ECS, AWS EC2, AWS IAM, AWS Systems Manager, AWS Batch, AWS Athena, AWS RDS (PostgreSQL), AWS Kinesis, AWS Kinesis Firehose, Amazon AppFlow, Amazon SQS, AWS Lambda, Amazon S3, Amazon EventBridge
• Gitlab

We offer

• Decent salary, revisable within a 6-month cycle;
• Fully remote work from anywhere you want;
• 40-hr work week with a flexible schedule;
• Slack & GSuite communication;
• Paid courses at popular education platforms at the company's expense;
• Bureaucracy-free processes;
• Flexible day-offs, upon request;
• Flexible paid vacation;
• A wide range of interesting projects where you'll be able to get your hands on cutting-edge things;
• Friendly team with a warm internal climate that is always ready to help.

Currently we are searching for a Senior Backend Engineer (PHP). You will be reporting to our Backend Team Lead.

What your role will look like:

• Participate in building the right development culture, implement best practices.
• Together with the team, design an architecture based on microservices and integration with 3rd party services.
• Pay attention to Security.
• Participate in the establishment of CI / CD.
• Define a strategy for technical solutions for MVP and long-term development of the project

Requirements

• 5+ years of experience in development
• 2+ years of experience with the Symfony/Laravel framework
• Availability of completed projects for the development of fault-tolerant systems
• Broad knowledge of technologies, frameworks, environments and development tools. In terms of knowledge, the priority is no longer on one specific technology, but on the heterogeneity of knowledge
• Deep understanding of modern principles and technologies for developing web and mobile applications, fault-tolerant, and microservice systems
• Ability to implement standards, set tasks, accept work, and conduct code reviews
• Understanding the principles of information security, methods of information protection
• Knowledge of technologies: PHP (Symfony5), MySQL, RabbitMQ, Redis, git, Docker
• Knowledge of CI/CD tools and approaches

Benefits

• Competitive base salary
• Remote / hybrid work (depending on location)
• Join one of the leading Fintech companies with a diverse culture, a supportive CEO and world-class teammates
• Regular team socials and team offsites to different locations
• Experience a high-growth/high-traction organisation, with the ability to make an impact
• As an appreciation for you, we provide an additional day-off on your birthday!

Currently we are searching for a Manual QA Engineer. You will be reporting to our QA Team Lead.

What your role will look like:

• Manual testing of the company's products (onboarding customers, integration with CRM and Sumsub).
• Testing the status model of objects.
• Creating and maintaining understandable bug reports (Jira) for both the internal team and external developers.
• Writing documentation in TestRail and Confluence (checklists for testing, product documentation updates if you see that they do not coincide with reality).
• Documentation, description of tasks, bug reports in English.
• API and integration testing - in case of experience or desire

Requirements

• Experience as a manual qa in web projects from 2 years in complex projects where there is a set of different services and complex interactions between them.
• High level of personal discipline (we work remotely).
• Fluent English.
• Good communication skills.
• Basic knowledge of SQL.
• Independence.
• The ability to assess deadlines and meet them.
  

Nice to have:

• Work experience in fintech\banking projects.
• Experience in automation.

Benefits

• Competitive base salary
• Remote / hybrid work (depending on location)
• Join one of the leading Fintech companies with a diverse culture, a supportive CEO and world-class teammates
• Regular team socials and team offsites to different locations
• Experience a high-growth/high-traction organisation, with the ability to make an impact
• As an appreciation for you, we provide an additional day-off on your birthday!

We are looking for a SDET / QA Automation Engineer to join our KernelCare team. The ideal candidate will be responsible for not only testing and detecting bugs or issues in software, but also developing the testing tools and frameworks that facilitate our SDET process. You will design, develop, and maintain automation testing frameworks, developing automated test cases, and debugging complex problems in software applications. The ideal candidate must have a strong ability to create testing in Python. This is an excellent opportunity for someone who is passionate about test automation within a cybersecurity space.

KernelCare, CloudLinux’s fastest-growing product, provides automated kernel security updates without reboots for the most popular Linux distributions. It ensures optimal performance and uptime by allowing hosting providers and enterprises to keep kernels up-to-date with all security patches while keeping servers online.

Work is fully remote, with flexible hours, where you can plan your day and work from anywhere in the world.

More details about the project you can find on the product website KernelCare.com, about the company on Cloudlinux.com

As our SDET / QA Automation Engineer you will:

• Diagnose, isolate, and implement remedies for kernel failures caused by errors in our patch sets.
• Prepare all needed documentation sets clarifying all the aspects of the product’s environment
• Add new automated test scenarios (Python), maintaining continuous test execution (Jenkins), tracking test cycles execution results, recommending corrective actions, and working with the development engineers on resolution of problems
• Maintain and modify test environment and configuration as needed, create new test environments and configurations to meet customer-based configuration or problem reproducing requirements
• Continue to expand test automation within KernelCare continuous integration (CI) and continuous deployment (CD) environments
• Collaborate with kernel, support, and python engineers

To be successful you should have:

• Bachelor’s degree in computer science, software engineering, or a similar field
• 3+ years of experience in QA Automation (experience in UI automation isn’t relevant for us)
• 6+ years in QA
• Experience and the passion for Linux. Fluent in Linux CLI is a must!
• Strong shell scripting knowledge.
• In-depth knowledge of Python programming language is a must!
• Proficiency in object-oriented programming with Python
• Knowledge of Ansible, Docker
• Understanding of CI/CD systems, tools and approaches
• Experience in creation of Jenkins scripted/declarative pipelines
• Good understanding of DevOps principles and their relation to automation engineering
• Ability to work well with culturally diverse teams
• Proven ability to communicate well with peers and all levels of management
• Intermediate (and higher) English level
• Team player but also able to work independently using your initiative
• Happy in an agile, fast-paced environment

What's in it for you?

• A focus on professional development;
• Training reimbursements
• Mentor programs
• Knowledge-Exchange programs
• Interesting and challenging projects
• Flexible working hours
• Paid one month of vacation per year and unlimited sick leave
• Medical insurance reimbursement
• Co-working and gym/sports reimbursement
• The opportunity to receive a reward for the most innovative idea that the company can patent.

As Whizz continues to grow, we are seeking an experienced Sales Team Lead to join our team. As a key member of our team, you will be responsible for leading our sales representatives (3 FTE) to ensure that our customers receive the best possible experience and purchase our product. You will play a critical role in lead processing mainly via calls, chats and emails by distributing tasks and ensuring that our team is providing effective performance. If you are a self-starter with a passion for sales and customer support, and have experience managing teams in a fast-paced environment, we'd love to hear from you.

Responsibilities:

• Manage and provide leadership to a remote team of 3+ Sales Representatives, with a primary focus on team leadership responsibilities accounting for approximately 60% of your role, and the remaining 40% dedicated to sales activities.
• Oversee incoming leads and conversion of leads to customers through phone calls, chats and other communication channels.
• Distribute tasks among the team on a daily basis, ensuring that all leads are handled in a timely and effective manner.
• Develop and adapt sales scripts for interactions, propose and implement new selling techniques.
• Maintain the settings of software used for sales, including phone call software, chat platforms and CRM systems.
• Maintain a comprehensive knowledge base in Notion, ensuring that it is regularly updated.
• Prepare daily, weekly and monthly performance reports and use this data to continuously optimize our operations.
• Provide leadership and guidance to the sales team, developing their skills and capabilities and fostering a positive and productive team environment.

This position reports to the Head of Customer Service.

Requirements

• 1+ years of sales experience in contact center/customer service environment in a supervisory capacity.
• Experience working with remote teams and leading agents, ability to motivate and coach team members.
• Ability to delicately navigate customer objections and demands.
• Ability to analyze data and performance metrics and make data-driven decisions.
• Knowledge of customer service software and tools, such as Front, CallGear, Zendesk or others is an advantage.
• Fluency in English is required (at least C1 - Advanced level); knowledge of Spanish is a strong advantage.
• Ability to work on the EST time zone schedule.
  

* ONLY RESUMES IN ENGLISH ARE ACCEPTED FOR THIS ROLE.

What we offer:

• Competitive salary of $1,200 per month plus KPI bonuses based on performance.
• The opportunity to work remotely.
• Opportunity to work in a dynamic and innovative startup alongside highly skilled professionals.
• Ongoing professional development and training opportunities to further advance your skills and career growth.

We are looking for a seasoned and innovative Support Manager to lead and champion our Product Support team. In this role, you will play a critical part in continuing to grow our Product Support group, empowering customers, and driving platform retention and adoption. In collaboration with various teams such as Customer Success, Relationship Management, Product, and Engineering, your focus will be to understand the needs of both our clients and team members, and build out scalable support solutions. This role is a great opportunity for someone who is a proactive leader with an analytical mindset who enjoys the ever-evolving world of SaaS.

Core Responsibilities:

• Support and continually grow our existing group of world-class Support Analysts, create best-in-class processes, and ensure our clients are receiving top quality support in a timely manner
• Develop and implement processes to troubleshoot client issues, provision accounts, and monitor service level agreements
• Collaborate with Customer Success and Relationship Management to resolve customer issues to ensure customer happiness, retention, and adoption
• Analyze and present customer support metrics, such as support response time and customer satisfaction ratings, in order to improve the client experience and facilitate a scalable support structure
• Provide support to clients by handling escalated inquiries, troubleshooting product-related issues, and advise on best practices
• Identify and proactively manage risk areas, scope, and customer expectations that could impact success
• Partner with Engineering and Product teams as needed to troubleshoot issues, bugs, or provide customer feature request feedback  

Requirements:

• Preferred 5+ years of Support leadership experience in the technology industry or a B2B SaaS environment
• You have built or grown similar Support groups as sole leader of the team
• You are a dedicated leader and invest in the growth and development of others and their work
• You are a skillful communicator, and recognize the opportunity for every interaction to be an opportunity for mutually beneficial growth
• You have excellent organizational skills with the ability to prioritize, manage, multi-task, and execute projects cross-functionally
• You can reduce a complex topic to a few simple steps and appreciate seeing customers become more successful because of your help and teaching
• You are quick to learn new technologies and are excited to share your passion for technology and software with others
• You always have the customer’s needs in mind and help us find ways of making our processes more user friendly
• You have experience with and expertise in key softwares utilized by LogicGate’s Support Organization including: Jira, Zendesk, Pendo, Salesforce

For applicants in California, Connecticut, Colorado, Maryland, Nevada, New York, New Jersey, Ohio, Rhode Island, and Washington the base salary range is $85,000-$108,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as candidate's qualifications, skills, competencies and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Total Rewards

Our Total Rewards Package is designed to support you both at work and outside of it. In addition to offering competitive salary, variable compensation (bonus), equity and health and wellness benefits, we are proud to offer generous PTO, 12 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax. We are focused on and invested in career development and learning opportunities including access to LinkedIn Learning, regular People Leader training, our internal Mentorship Program, and and annual Continued Education stipend ($1,000 per year per person).

Access Softek is looking for a Senior Back-End C# Developer passionate about building services that make people's financial life easier. You will work in a small team of core integration developers responsible for the back-end service running almost all the company's products. The team is actively getting help from QA/AQA, product owners, architects and is utilizing best Agile practices. We use CI/CD on a daily basis, practice code reviews, write unit tests, and follow the zero-bug policy. We are proud to mention we dedicate 25% of our development time to deal with technical debts and always think about work-life balance and self-development when planning our next iteration.

Primary Responsibilities

• Design, implement, and support backend services and APIs;
• Contribute to our main back-end service by writing specific adapters and improving the core parts of the entire project;
• Inspect and refactor existing solutions communicating with code owners, architects and client teams;
• Analyze requirements and documentation, participate in acceptance criteria refinements;
• Create automated unit and integration tests for verifying proper service behavior;
• Document your code and help to spread the knowledge across colleagues;
• Trouble shoot and bug fix;
• Participate and consult during deployment sessions if needed.

Required Experience and Skills

• 5+ years as a back-end developer;
• C#, ASP.NET;
• HTTP, SOAP, TCP;
• Entity Framework and SQL;
• nUnit/xUnit;
• Git;
• English: ability to read/write technical documentation, rarely participating in English-speaking meetings.

As Plus

• Experience in service or API virtualization;
• Any microservice-related experience, including experience with SMB like RabbitMQ, NATS, Apache Kafka, etc.;
• Any AWS-related experience;
• Good understanding of parsers and/or PLT;
• gRPC and/or GraphQL;
• Experience with Bamboo Specs;
• NoSQL, Redis is an extra plus;
• Additional plus for each language you know and ever tried besides of C#;
• You have a track of contributing to Open Source projects.

In our developers we value:

• Developers completing their work in time;
• Self-motivated and autonomous developers;
• Proactiveness;
• Politeness;
• Teamwork.

Our benefits:

• Work from anywhere in the world!
• Flexible working hours
• Experienced development teams
• Long-term employment
• Competitive salary
• Paid vacation and days off on national holidays
• Paid sick leave and internal medical insurance policy
• Mental health coverage
• Global corporate events for all staff
• Compensation for training and additional education
• Community of practice, regular knowledge sharing among colleagues
• Provision of computer equipment
• Internet compensation (50$ per month)
• Relocation compensation package to be discussed individually
• And other benefits, described in detail in the Staff Handbook