The Role:

We are looking for the VP of Product-Led Growth to drive growth strategy in the areas of activation, monetization, and retention. It's a strategic role where you will have the ability to shape our direction and build the product growth vision.

Responsibilities:

• Own product engagement funnel, from onboarding through to activation and repeat use, find opportunities and deliver value to customers on an ongoing basis
• Drive successful subscriber growth through robust experimentation in pricing, packaging, payments
• Identify and evaluate opportunities for new monetization models that drive meaningful revenue growth
• Create consistent frameworks and metrics, reporting, processes, and measurement systems for growth efforts and experiments
• Partner with UA and the marketing team to drive growth through channel optimization and holistic user flows
• Create an outstanding end-to-end customer experience for both web and mobile users through rapid, iterative testing
• Own experimentation stack, tooling, and modeling and evangelize it within the group
• Build and mentor a brilliant product growth team with a high sense of ownership and a culture of getting stuff done

What drives success for this role:

• Full ownership of product growth from strategy to execution
• 8+ years in a start-up, predominantly in the mobile app space
• 4+ years experience in managing and mentoring high-performance growth teams
• Able to have sleeves rolled up attitude, but has also seen a significant scale of impact in their previous experience
• Proven track record in mobile user activation and monetization, with extensive know-how in pricing, bundling, tiering, and subscription models
• Advanced knowledge of experimentation stack, Amplitude and Looker is a bonus
• Data-driven decision maker with significant experience running A/B tests
• Great people management skills,  ability to build processes and influence cross-functionally
• Resourceful, optimistic, tenacious, confident, and full of energy
• Self-starter, forward-thinking, innovative, and agile. Comfortable taking on a high level of responsibility, and driving continuous improvement
• Ambitious, results-driven with a bias to action. You have a can-do-more approach, a passion to make an impact and exceed your goals
• Adaptable and flexible. Feel comfortable being thrown into a largely ambiguous environment

What we offer:

• An honest, open culture that emphasizes feedback because we understand this is the only way to truly grow, both individually and collectively
• Top of the market salary and meaningful equity. We will make an ambitious offer tailored to each person
• Assistance with relocation to UK or EU
• Work-life balance to suit everyone: flexible working hours, loyal sick leave policy
• An annual learning budget
• Plus other local benefits

The Content Marketing Specialist will work cross-functionally to produce high-quality content and grow Monite’s organic reach. You will be an integral part of positioning Sumsub as the go-to source for best-practice content on embedded finance and payments. We are looking for a self-starter who is organised, process-driven, and highly motivated to tell compelling stories and learn to produce content at scale.

Requirements

• 1+ years of experience working in writing, editing, and content management
• Proven ability to manage a content calendar and follow a style guide
• Experience working with cross-functional partners, like designers, growth marketers, project managers, and subject matter experts
• Experience following a style guide and adapting writing to a company brand voice
• Experience writing about finance, fintech, product management, or close topics is a plus
• Self-starter with excellent organisational skills, attention to detail, and the ability to drive content projects from start to finish
• Experience working in a CMS, like Wordpress or Contentful
• Experience using Google Analytics to measure content results
• Previous experience writing for SEO a plus
• Online publishing or SaaS industry experience a plus, but not required.
  

Benefits

• We offer an amazing work environment, we strive for performance, but always balance it with kindness and care
• We work from multiple locations (USA, Berlin, Georgia, London, Brazil). We have a work from anywhere policy
• We value hard and soft skills. We are looking for passionate engineers, really interested in making our product better
• We value autonomy and a good balance of velocity vs quality
• We offer an attractive salary package
• We provide mentorship & courses
• Premium Mac/Windows laptop
• We are a small team as of now. The best opportunity to have an impact on a team growing fast.

We're looking for an experienced Event Manager for our MICE team who knows how to prepare events of any size efficiently and professionally. Our team members can organize anything: from educational projects for 3,500+ people to a cozy, low-key event online or offline in 40+ countries. Geography is no limit to us, and we're looking for someone just as versatile.

Tasks

• Development and organization of corporate online/offline events around the world on a turnkey basis (from 10 to 3,500 people)
• Coordination of events and projects: being responsible for deadlines, quality, and results
• Interaction with internal stakeholders
• Preparation of technical specifications, as well as coordination and administration of the process at every stage
• Information support of participants, support of participants within the event's framework
• Interaction with other departments, contractors, and organizing agencies
  

Requirements

• 3+ years of experience
• Portfolio of projects you have worked on
• Experience managing turnkey event projects
• Upper-Intermediate level of English
• Willingness to travel regularly for business

Our Perks

Flexibility
Work from wherever you like (your home, one of our many offices, or a hybrid combination) and whenever you like thanks to our flexible work schedule.

Healthcare
We reimburse online sessions with a psychologist and offer you and your children healthcare, including dental insurance and treatment for COVID-19.

Work-life balance
We offer a generous amount of paid vacation days and sick leave. In special circumstances, additional days off can be requested.

Professional development and education
We reimburse participation in relevant conferences and courses, and regularly conduct internal bootcamps. We also provide access to discounted English language courses.

Entertainment and merch
Every year we hold hundreds of events around the world, including contests, sports challenges, parties, hackathons, and offline events for individual teams.

Fitness
We support leading a healthy lifestyle and offer reimbursement for gym memberships, or fitness app subscriptions.

Community involvement
We launch charity projects and support the initiatives of employees through our grant competition.

Work Format

Remote or from one of the company's offices in Armenia, Cyprus, Ireland, Kazakhstan, Montenegro, Portugal, Serbia, or Ukraine.

Position Overview:

The Revenue Management Group is responsible for growing, and strengthening Revenue Management businesses in Lumine Group’s vertical markets. As Group Finance Director you will be reporting directly to the Group Leader and will be responsible for overseeing the financial management of the businesses within the group while assisting them achieve their mandate for sustainable organic growth. This position is right for you if you are a passionate mentor, are results-oriented, have high attention to detail, and can communicate concisely.

This role is eligible for permanent remote work status.

Duties & Responsibilities:

Your responsibilities will include, but are not limited to the following:

• Provide strategic financial leadership on issues affecting the group companies.
• Recommend and lead efforts to improve ROIC (return on invested capital), working capital, and operating performance.
• Act as an advisor to the group companies’ finance teams to improve efficiencies related to their internal processes as well as share insights and best practices for continuous improvement.
• Conduct situational assessments, identify gaps, make recommendations, and direct the implementations of such changes as required at the group companies to improve key operating ratios.
• Train and coach finance teams within the group companies to ensure they are equipped to follow financial reporting standards (IFRS).
• Lead creation of long-range forecasts with group companies and validate quarterly variance analyses. Advise group companies on how to improve their forecasting accuracy.
• Review and perform quality assurance of month-end and quarter-end deliverables from group companies, including submission of consolidated deliverables.
• Act as a business partner to the Group Leader and senior leadership team in supporting the growth mandate of the group.
• Own risk management and internal controls framework, including periodic internal audit spot checks to enforce adherence to corporate policies.
• Oversee financial integration of new acquisitions, including roll out of corporate financial systems, reporting requirements, and governance standards, as well as creation of new bottom-up forecasts.
• Work closely with senior leadership teams of group companies on bids and contracts, to ensure adherence to Lumine Legal parameters and identify potential business risks and mitigation strategies.
• Manage completion of Group level accounting, including transfer pricing, bonus calculations and reconciliations.
• Stay abreast of trends and regulations in the industry to ensure effectiveness and compliance for the finance functions.
• Manage ad-hoc day-to-day issues as escalated by the group finance teams.
• Create and/or lead special projects as required.

Skills & Competencies:

• Accounting designation (CPA or equivalent)
• Proven track record of progressive financial experience in a leadership role and managing a team
• Software industry experience an asset
• Ability to effectively communicate (verbal and presentation) with internal and external stakeholders at all organizational levels
• Works collaboratively by consulting with employees, colleagues, partners, clients, users, and stakeholders
• Ability to handle a demanding work schedule and manage time effectively to meet deadlines
• Experience in an international/global business, handling multiple stakeholders and currencies an asset
• Strong analytical skills in combination with strategic, action-oriented mindset
• Team player and outstanding ability to work with and through others
• Humility, curiosity, and ability to investigate and learn new domains and technologies
• Has a passion for educating and for learning, is patient, constructive, and positive
• Ability to travel internationally (up to 25%)

Job qualifications:

What you'll do:

• Preparing and managing general ledger entries.
• Reconciling financial statements.
• Ensuring precise data entry.
• Entering financial data in deferrals, accruals, and reclassifications.
• Supporting budgeting and forecasting activities.
• Interpreting and analyzing financial information.
• Recording monthly and annual processes.
• Posting journal entries in the accounting system.
• Tracking fixed asset ledger.
• Preparing balance sheet and profit and loss statement.
• Collaborating with various departments such as Sales, Legal and other departments.
• Reporting any fluctuations and variances.
• Assisting the team with accounting issues and queries.
• Adhering to accounting standards and regulations.
• Staying updated with the best practices in accounting.
  

Requirements:

• Bachelor's degree in Accounting or a similar field.
• 3+ years of experience working as a GL Accountant or a similar role in the Accounting department.
• Excellent knowledge of accounting principles and standards.
• Excellent knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to solve complex accounting problems and errors.
• Proficiency in accounting software such as WorkDay/NetSuite/QuickBooks or others.
• Strong knowledge of financial bookkeeping procedures.
• A sharp eye for detail.
• Phenomenal math skills.
• Excellent oral and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Support special ad hoc projects as needed.
  

Languages:

• English - Advanced
• Russian - Advanced
  

What we offer:

• Long-term service contract (term depends on satisfaction of the client)
• Ability to work from anywhere, no need to be in the office
• Ability to communicate directly with the client

Role responsibilities:

• Responsible management of a big fast-growing international DeFi community
• Developing & leading the community of the project
• Coordinating and executing comprehensive community management strategies across the main platforms: Twitter, Telegram, Discord.
• Maintaining a creative and healthy environment in the communities
• Reaching the outer community for collaborations
• KPIs control
• Weekly statuses and monthly reporting running

Requirements:

• 3+ years experience in community management
• Passion for Web3, crypto, and blockchain
• Written English at least Upper-Intermediate, conversational style of communication, knowledge and feeling of slang
• Comfort working in a fast-paced, entrepreneurial environment and a strong desire to build at the Zero to One stage
• Excellent time management skills with the ability to work independently and manage multiple deadline-oriented projects simultaneously
• Crypto influencer database would be a plus

Benefits:

• Full-time remote job
• Flexible working hours
• Competitive salary

What you’ll do:

• You’ll be closely working together with our leadership team to make sure that our customers are happy with our product, using it actively, and see amazing results when using SegmentStream. In a nutshell, you’ll own the post-onboarding product adoption & value confirmation phase, and as the result of this work, we’ll have use cases & case studies where the value of SegmentStream is clearly demonstrated and, most importantly, can be repeated on other customers.
• Work closely with our clients to generate and test hypotheses on how to use SegmentStream to get better results from performance marketing, as well as ensure that these succesfull insights are reflected in our product documentation, or the product itself.
• Improve our onboarding, product adoption and value confirmation rate at scale, by creating easy-to-follow product guides or describing new product features that will be further developed by our Engineering team.
• Join strategic pre-sales & customer success calls when strong performance marketing expertise is required to win new clients or consult existing ones, as well as to hear clients’ feedback about our offering.
• Brainstorm together with other product team members to shape our product vision, and create a detailed roadmap to ensure we are building the best product in our category that delivers real value to our customers.

Who we are looking for:

• Senior-level, cross-channel performance marketing leader. You have vast experience launching and optimising performance-oriented campaigns on Google Ads and Facebook Ads, but most importantly, you have a broader responsibility of being responsible for the whole marketing mix performance. You are in charge of making budget allocation decisions yourself, purchasing required performance marketing/analytics tools, as well as hiring & mentoring performance marketing specialists on how they can achieve better results from the same advertising budget.
• Well-versed with e-commerce online marketing. You are well aware of how Google Shopping campaigns work, how it is different from Google Discovery campaigns, or how to launch Facebook Catalog Sales campaigns to drive more purchases.
• Experienced in using various attribution, measurement, and optimisation tools. We are looking for someone who had a similar problem that we are trying to solve in SegmentStream, and tried & tested multiple different methods or technologies on how to resolve it, and achieve the best results from the entire marketing mix. We understood that you might not be able to find the right solution yet but at least we would like to know what you’ve already tried, and how it performed for you.
• Informed about the latest changes in the marketing technology environment. As a marketing technology enthusiast, you are constantly up-to-date about new features and recent changes in Facebook Ads, Google Ads, Google Analytics, or other main platforms, and can explain and teach how their new functionality works.
• Understanding of Machine Learning concepts and how it works in digital marketing.We will also be pleasantly surprised if you’ve already tried to build your own solutions using ML in order to solve various marketing challenges. If you can relate to the “Marketing Scientist” profile, that’s a good sign! :)
• Fluent English (C1-C2 level).

Personality qualities:

You’ll fit this role well if you are:

• Entrepreneurial. At the current stage of our company development, we are seeking builders, not maintainers. If you are not happy with the status quo no matter where you’ve been working, and can openly share your experience where you pro-actively changed the status quo in your company (hopefully successfully!) — we will be really happy to listen. If your entrepreneurial mindset is also proven by your previous experience in running your own business, we would be gladly surprised & excited to hear more about this!
• Positive. Working at a startup is not always a smooth ride — you can face a lot of different challenges and shifting circumstances. However, when this happens — you are not becoming upset, and instead of a toxic attitude of finding someone to blame and being pessimistic about the issues, you can find solutions and workarounds together with your team while being positive, energetic, and optimistic about the future.
• Confident. You are not afraid to lead conversations with senior executives, and can persuade another person who is clearly wrong about some topic is to change their beliefs without sounding arrogant.
• Quick-learner. You can admit what you don’t know, and learn fast when it comes to new products, technical concepts, and changes in the environment.
• Have stellar communication and presentation skills. You write professional-looking emails with a clear structure and call to action. When communicating verbally you can explain complex concepts in simple terms and can ensure that people actually listen to you, and heard you.

Responsibilities:

• Gathering, validating and documenting business requirements​
• Modelling business processes and identifying opportunities for process improvements​
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Creating functional specifications for solutions​
• Simplifying information and deciphering technical jargon so it is easily understood by the whole team​
• Helping to define business problems via in-depth investigation and gathering of technical and non-technical information
• Outlining detailed requirements for a solution and ensure the delivered solution meets those business requirements

Knowledge of:

• describing service tech/biz documentation, and schemes in simple words
• describing main user scenarios for service from a tech perspective
• defining and determine key metrics for monitoring
• evaluating fault tolerance for system processes
• defining and assess risks

Requirements:

• Requirements engineering
• Costs benefit analysis
• Processes modeling
• Understanding of networks, databases and other technology
• Oral and written communication skills
• Knows SDLC (Software Development Life Cycle)
• Experience with SQL and databases would be an advantage
• Knowledge of UML, BPMN notations

As a Junior Support Agent at SOAX, you will be responsible for the first communication with potential clients, qualifying leads, and transferring clients to the appropriate team depending on their needs. It is essential to create a super-impression from communication with us to make sure our clients feel valued and heard.

You are our ideal candidate if:

• You are a proactive person and passionate about Customer Service;
• You are fluent in English and Russian;
• You have excellent writing skills
• You are creative and enthusiastic in communication with the client;
• You are ready to go an extra mile for each client;
• You are able to build long-term relationships with clients and make them happy even in the toughest times.

What we can offer?

• Four-day workweek & flexible working hours. We don’t promote work-life balance in the traditional sense. Instead, we believe in work-life integration and care about results above all else.
• Remote-first location policy which allows team members to live where they choose and change their location while working at SOAX.
• 4 weeks of vacation per year + 5 additional holidays-on-demand (all paid in full).
• Are you ready to wow the world? SOAX provides global opportunities to bring your creativity to fresh challenges every day. We're a fast-growing startup, and we have big goals! You can help us achieve the next milestone in our journey.
• At SOAX, you will thrive if you want to grow, learn, and stretch yourself. That’s why we provide learning and development budgets for courses and books.
• We know money talks, so we offer a competitive salary and benefits in GBP.
• Great team of enthusiasts to work with; we have a culture that emphasizes collaboration, energy, and openness so that newcomers will feel at home with us quickly. Our onboarding process is fast-paced but still supportive :)

Now we are looking for an Information Security Officer to join our rapidly growing team. This is an amazing opportunity to join Sumsub and make an immediate and real impact on the future of our product.

‍What You Will Be Doing:

• Maintaining information security projects (coordinate the implementation of additional controls, change of settings, new tools, monitoring the development tasks that were initiated by the IS team)
• Developing Information Security policies and procedures, build the processes, ensure implementation of IS controls to business processes
• Developing Information Security standards for business applications and the main product of the company
• Monitoring Information Security controls via available tools
• Increasing users’ awareness in information security, take part in IS training for employees as a speaker (3-5% of working time)
• Implementation of instructions of the Senior Information Security Officer.‍

About You:

• English at a high level of proficiency (writing and speaking) – required
• At least three years of experience in Information Security
• Deep understanding of the principles of information security, personal data protection and management of information technology
• Knowledge of international standards in the field of information security, personal data protection and risk management (ISO 27001, 27002, 27005, 27017, 27018, PCI DSS, GDPR)
• Ability to both work according to given rules/processes and to build processes independently
• Ability to quickly navigate non-standard requests from users and colleagues, to find a solution in a qualified and productive way
• Project management experience
• Sociability and politeness, emotional restraint. Ability to communicate within a team and with other departments
• Ability to explain, draw up step-by-step instructions (both from ready-made materials and from scratch)
• Independence, responsibility, focus on results
• Ability to work with large volumes of information.
• Higher education (IT/IS) – desired
• Security+, ITIL Foundation, ISO 27001, CRISC, CISA, CISM, CISSP, CDPSE certifications will be a plus
• Experience in business continuity management would be a plus.

What We Offer:

• Competitive compensation in compliance with your professional expertise
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore
• Remote first company – work from anywhere in the world
• Paid vacation and sick leave.

Experience

• Experience in sales of digital advertising, advertising networks, on the agency side, and advertising services for 2 years. Recommendations are needed, and examples of successful deals
• Experience with one of the segments: internet services, retail, shopping, mobile services, e-commerce, fintech, food tech, and startups
• You know well what a CPA, CPI, ROI, conversion is. These terms are not empty words for you
• Experience in the regions: Europe, USA
• User skills with CRM system (preferably Hubspot)

Hard Skills

• Excellent sales skills. We will ask you to tell us about examples of complex contracts in your career
• You enjoy working with clients and solve every case with great enthusiasm
• You are professional at making presentations and quickly orientate during negotiations
• Excellent English language, both spoken and written

Soft Skills

• Excellent negotiation skills
• Strong organizational skills with a problem-solving mindset
• Energetic, creative, target driven, highly motivated

Responsibilities

• Processing leads as a result of lead generation, as well as independently attracting leads through LinkedIn, conferences and meetups
• Development and maintenance of an active sales funnel of potential customers in the USA
• Preparing presentations for clients, organizing online meetings, negotiating
• Preparation of commercial proposals, setting tasks for colleagues to develop media plans. Negotiating terms with clients, dealing with objections
• Working with CRM and other sales technology stack tools
• Sales funnel analysis and results achievement

Our commitment

• Remote-first format. Full or part time, Monday through Friday. You choose where you want to work: at home or in the office. To work in the office you just need to book in advance. We work in the coolest co-working spaces in BA.
• Data-driven approach, advanced services for work: Asana, Slack, G-Suite, HubSpot (CRM).
• Cost sharing for core training.
• Compensation offered for this position will depend on qualifications, experience, and location. An important component of income is a sales commission and profit sharing participation.
• The Sales Development Representative will have the opportunity to attend various conferences, including those in other parts of America. Accommodation and ticket expenses will be covered by the company.

About position:

We are seeking highly self-motivated, proactive, and organized professionals with exceptional English and German language skills to provide comprehensive support to our customers in their search for suitable apartments in Germany.

As a part of our team, you will be responsible for:

• Providing exceptional support to clients in their search for suitable apartments in Germany
• Conducting thorough research to identify suitable properties and presenting them to clients
• Coordinating viewings with agents and assisting clients with the application process
• Preparing application documentation with great attention to detail
• Collaborating closely with your supervisor to ensure the highest level of service delivery

We are looking for someone who meets the following qualifications:

• Fluent in both English and German (C1 proficiency is mandatory)
• Experience in the relocation field is an advantage
• Good understanding or desire to learn about the real estate rental market in Germany
• Strong communication skills
• Highly customer-oriented with excellent attention to detail and follow-up skills

We provide the following benefits:

• Comprehensive paid training and onboarding program
• Attractive success fee bonuses and performance-related rewards
• Flexible working hours and the ability to work remotely from anywhere
• Continuous mentorship and support throughout the entire employment cycle
• Opportunity to be part of a team that is scaling a great immigration product within the emerging industry of global mobility.

Who we seek:

We’re looking for a Client Support Intern for our Client Support Engineering team, reporting to the Client Support Manager. Our team is based in the US. As a Client Support Intern, you will be responsible for administrative level tasks, working with Salesforce and Jira applications, with customer facing interaction via email and/or Zoom. Our ideal candidate is someone who has great attention to detail, excellent customer care skills, rigorous note taking abilities, and experience with dealing with customer concerns.

What you’ll do:

• Handle administrative tasks such as account creations and license generation
• Be involved in case follow-up and case reviews
• Help develop Customer Care processes
• We will be offering the potential for career growth with BigID

What you’ll bring:

• Passionate and empathetic to customer needs and urgency
• Salesforce and Jira experience would be nice to have, but not required
• Ability to context switch quickly
• Ability and willingness to learn new technologies

We are looking for a result-driven and proactive Manual QA Engineer who will play an important role in our company’s product development process. If you are passionate about finding solutions to different problems and always look for perfection in everything you do - you could be our perfect candidate!

We work with the following stack:

• Database management systems: PostgreSQL, Redis;
• Front-end: React, GraphQL Apollo;
• Back-end: Node.js, Typescript, AWS, Docker, Terraform, Serverless;
• Tools: Git / Github

What the role involves

• Conduct functional, integration, and regression testing of web applications
• Prioritize, plan and coordinate all testing activities
• Coordinate with a team to identify system requirements, and provide regular and detailed status updates
• Develop and support test documentation: regular test cases, checklists, bug reporting
• Continuous research and development of new and existing testing tools for company products

Qualifications

What we need you to bring to the table

• 1+ year of working experience as a Manual QA Engineer
• Solid knowledge of software QA methodologies, tools, and processes
• Fluent spoken and written English (minimum B2)
• Practical experience with DevTools
• Ability to reproduce bugs with unclear descriptions and work efficiently with limited information

Would be ideal if you have

• Practical experience with JS, GraphQL Apollo, Git
• Ability to build a workflow for efficient work in a dynamic startup environment
• Desire to constantly learn new tools and technologies and develop as a professional
• Proactive position and readiness to take responsibility for your decisions

Perks at work

• Compelling and attractive salary with bonuses and performance-related rewards
• A customized career path in our smart, skilled, and highly motivated international team
• Flexible working hours and the possibility to work from anywhere
• Paid vacation days and public holidays
• Regular online and offline team events
• Training budget - opportunities for your development and continuous growth
• Mentorship and empowerment throughout the whole employment cycle
• Participation in the scaling of a great immigration product within the emerging industry of global mobility.

What you will work on:

You’ll be a team member of the growing company on its early stage. The tasks will be challenging and yet fun, you’ll be working on products themselves, not just adjusting small features. I.e., Integrate a new service API, create a bot, integrate payment system, make API for an analytical dashboard, etc.

Minimum Requirements:

• Development of new functionality, refinement of existing, refactoring;
• Cooperation with front-end developers;
• Integration with social networks API.

What we want to see:

• Over three years of commercial development experience;
• Knowledge and experience of development on Ruby-on-Rails 5+;
• Knowledge of the OOP patterns;
• PostgreSQL at a high level with an understanding of when to use which index in the database;
• Experience with OS Linux;
• Experience with RabbitMQ;
• Experience with NoSQL databases;
• Ability to write documented and maintainedCollaborate with agile team members on achieving Sprint deliverables
• Research and resolve complex problems as they arise
• Using engineering best practices, design, develop, and analyze test plans and strategies to meet

Conditions:

• 100% Remote!
• 2-step interview process! (yes, seriously!)
• Flexible payments methods

Ideal candidate:

• Understands WW and regional competitive landscape.
• Identifies trends in partner and competitor activity to anticipate long-term needs as well as potential risks in order to propose appropriate creative marketing solutions as needed.
• Uses advanced data research to find customer and competitive insights that are not self-evident and that inform scenarios and/or marketing strategy.

As a Partner Marketing Manager you will be responsible for:

Business Operational Excellence (30%):

• Develop and land a Regional marketing strategy aligned with Head of Partnership and region partner BDMs priorities, and ROI monitoring, in support of the sales strategy.
• Help land and execute key marketing campaigns with our Partners to drive sales across our product portfolio.
• Developing and implementing strategic partnerships with other companies to promote Social Links products and create new joint business lines.

Marketing Excellence and Execution (70%):

• Oversee the design and implementation of our Partner marketing plans at the regional level to ensure business impact is maximized in a fully compliant manner.
• Creating and managing partner marketing plan designed to build brand awareness and generate sales pipeline.
• Identify and drive regional partner-specific marketing opportunities.
• Lead programmatic definition of highly targeted investments and campaigns, working closely with partner to help execute, sharing best practices and successful strategies.

Track leads generated from partner events:

• Act as the main interface between the partnership and marketing teams;
• Actively promote partner engagement by planning and producing awareness activities such as content, events and campaigns;
• Work with partner managers to create quarterly partner plans that generate market awareness and drive opportunities with and through the channel;
• Review and refine partner pages and materials on website and partner portal;
• Evaluate the performance of partner marketing campaigns/events and recommend improvements
• Assist with partner sales enablement.

‍Why people choose us:

• Our position in the market is very stable: we have a loyal and reliable client base and steady finances. So it’s just onward and upward!
• Every member has the chance to influence the team’s decisions and activities
• Complex challenges and rapid growth within the company are guaranteed
• And of course, you will be joining a team of young and talented people who want to make this world a better and safer place

We are now looking for a highly efficient and experienced UI Designer/Promo Designer to join our forward-looking tech. team. Our HQ is in Malta, but this is a fully remote position at the beginning as our team is decentralized. As an UI Designer/Promo Designer you will create and design first-class game interface elements, working closely and fruitfully with the art, development and marketing teams.

What will you do?

• Create and design game interface elements in the required style;
• Perform the final rendering of game interface elements;
• Describe user scenarios;
• Perform tasks related to the use of game usability principles;
• Efficiently cooperate with developers, artists, marketing dept. fulfilling the necessary requirements;
• Provide correct time estimations of projects and tasks;
• Show a proactive approach and an active life position;
• Promo design

What do you know?

The ideal candidate for this role is passionate about UI and UX design and likes tasks that not everyone can handle. We are looking for an experienced designer who understands the value of advertising and banners and knows how to create it so that nobody passes by it.

To shine in this role, we expect you to have:

• The portfolio with your gaming interfaces and promo design;
• Strong drawing on graphic tablet and 2D graphics creation skills in Adobe Photoshop (min. 2 years);
• Experience in Figma (min. 1 year);
• Understanding and knowledge of game usability principles;
• Knowledge in deadlines estimations and awareness the importance of it;
• Good knowledge of proportions, compositions and colors
• Good English proficiency in reading and writing (minimum B2 level)

*Knowledge of Russian language will be considered as a big advantage

In TrueLab you will find a highly motivated team of talented professionals who are truly in love with their jobs, and the atmosphere open to innovations and ideas, with great opportunities for growth and development. We are truly enthusiastic about the work we do and hope to gather a larger group of like-minds! Our team spirit and mutual support inspires us to reach new heights. All our employees are encouraged to use the training materials we provide, and in that way further develop their talents and competencies in our growth-orientated company.

About project:

Now we are looking for Frontend SDE to join our team on one of Microsoft projects, the person who would help develop some alternate UI for the product to enable us to run experiments and test alternate variations to existing UIs. Microsoft Power BI is a unified scalable Microsoft platform for independent and corporate business analytics and data visualization. Power BI allows users to get a complete picture of the data easily and quickly.

Requirements:

• 2+ years in commercial development using Angular;
• Experience with Unit testing;
• Readiness to be available from 4 pm to 8 pm CET;

• Excellent verbal and written English communication.

Nice to have :

• Experience with React;
• Experience working with JavaScript, TypeScript;
• Experience with AzureDevOps.

We offer:

• Flexible work schedule and remote work;
• English language trainings / private tutors / local languages for the current offices;
• Participation in conferences, professional trainings, workshops, mentoring programs / certifications;
• Opportunities for professional growth;
• Providing with all necessary hardware (laptop, monitor, headphones etc.);
• Monthly activities / quarter team buildings / corporate parties;
• Business trips in company offices;
• Monthly / quarter / year benefits;
• Private medical insurance (premium pack);
• Fitness / gym / swimming pool (Multisport card);
• Opportunity to move to the U.S. in the future.

Responsibilities

• Day-to-day maintenance of the brand’s operational efficiency:
• Monitor the brand’s performance analytics and metrics
• Conduct thorough analyses of sales, conversion, reviews, etc.
• Stay up to date with market news and updates
• Check the brand’s account health on Amazon and other marketplaces (Walmart, eBay, Etsy, etc.)
• Monitor and audit listings, suggesting ideas for improvement and optimizations based on customer experience feedback
• Case management: efficient and timely troubleshooting when an issue arises, alerting problems to the relevant teams or Amazon representatives, ensuring the efficient solution is defined
• Collaborate with the brand management team to make sure that the brand strategy is supported by all parties and clear goals are established for all teams
• Work with the customer support team to gain insights about customer experience and ensure the best practices are in place for the customer support team
• Collaborate with the supply chain team to ensure products are in stock, have premium quality and updated packaging, and have all the appropriate required certifications
• Lead the transition and integration when we acquire a new business. Coordinate with other teams, deep-dive into business metrics and details, develop relationships with the team and seller, and coordinate efforts to ensure a smooth and efficient transfer and migration
• Develop strategies to increase sales and reduce costs, coordinate with project managers, and drive awareness of the brand’s dynamics and progress to all teams
• Proactively catching issues before they are problems and understanding everything about the product’s ecosystem (e.g. competitor landscape, industry landscape, Amazon Marketplace rule changes)

Requirements

• Operations experience in a complicated environment which requires day-to-day maintenance of operational efficiency and excellence
• Analytical thinking and commercial mindset: being responsible for P&L requires an entrepreneurial attitude to work and a strong systematic approach to building processes
• Experience in managing complex projects and facing challenging situations
• Ready to work in a dynamic and fast-changing environment
• Upper-intermediate English

How to Apply

If you think you’d be a good fit for the role, email our recruitment team. Please attach your CV and include the role's title in your subject line.

We are looking for a Customer Support Agent who will be an intermediary between our company and our clients.

What you will do:

• Consult clients via live chat, email, and phone;
• Investigate customer problems deeply and provide creative solutions
• Communicate with other departments, exchange information with them to solve our clients’ problems;
• Provide reports and observe abnormal events on the shift;
• Resolve disputes and conflicts with clients;
• Work with CRM system;
• Assist colleagues from different teams.
  

It's a match if:

• You speak English fluently;
• You have excellent communication skills and quick and efficient problem-solving abilities and can find an approach to all types of people
• You have excellent customer service skills: you are accurate, responsive and tech-savvy
• You are ready for combined shifts - night and daytime.

Actually, no matter what experience you have — we will teach you everything. The key here is your readiness to learn and diligent and responsible mindset.

Nice to have:

• Work experience in customer support or sales;
• Hebrew (from A1-A2)
• Experience with any CRM or ERP (preferably Zoho, Priority)
  

We offer:

• 8 hours shifts (day, evening or night time), 5 days a week
• Fully remote work and flexible schedule
• Opportunity to work with the US market
• Tools and resources necessary for support
• Competitive salary and paid vacation days
• Expertise development and training
• Friendly atmosphere