Principal Customer Success Manager – Job Description
What you’ll do
- Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
- Help customers maximize their investment in Backstory and achieve measurable business outcomes.
- Manage a $5M+ book of business across accounts, ensuring high customer retention, expansion, and advocacy.
Who you are
Interest and passion for revenue technology and supporting sales operations.
Benefits, perks, and other details
Details not provided in the provided content.
Tech stack, team description, requirements, qualifications
Details not provided in the provided content.




