Customer Success Manager

Dealfront
Full-time
Middle
🇩🇪 Germany
🚀 Management
🏠 Remote
🏠 Remote
✈️ Relocation
✈️ Relocation
Oct 28, 2023
Job description

In order to offer our customers the best service in the long term, the Customer Success department works constantly with and for our customers and helps them to improve their processes even further. If customer satisfaction is also your top priority and you are enthusiastic about innovative technologies, Dealfront is the right place for you!

Responsibilities

  • You will support the customers assigned to you throughout their entire customer journey
  • You will be responsible for the onboarding of your new customers in web sessions and on site
  • You will develop and define customer expectations, needs, and goals
  • You will give professional advice to your customers on the successful use of our platform
  • You will identify and collaborate with our Account Management team to expand development potential within your customer base
  • You will ensure customer success and the associated renewal rate

Requirements

  • A completed commercial training, a comparable qualification or degree
  • Empathy with customers, able to work independently and outcome-oriented
  • Initial customer experience
  • Fluent in German (written and spoken) and business fluent in English
  • Enjoy regular communication by phone and email

Perks

  • The chance to work with a very knowledgeable, high-achieving and fun team
  • An international, diverse, dynamic and committed work environment
  • The opportunity to work remotely, with a flexible work schedule
  • Mental Health support with Auntie
  • Company retreats in sunny locations and team off-sites - Last year we went to Croatia ;)

If this role excites you and sounds like a great fit, please apply!

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As the Trading Operations Manager, you will play a pivotal role in providing leadership and support for end-to-end projects and programs within our dynamic trading division. Your collaborative approach will be instrumental in shaping and delivering the divisional strategy as you work closely with key stakeholders to execute strategic initiatives.

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🏠 Remote
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🇵🇭 Philippines
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🏠 Remote
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🚀 Management
🏠 Remote
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🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
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  • Negotiation and Contracting: Negotiate favorable terms and agreements with publishers and suppliers to secure competitive pricing, exclusive inventory, and access to premium ad placements.
  • Data Analysis: Utilize data analytics and reporting tools to track and analyze supply-side performance metrics, including eCPM, CTR, fill rates, and user demographics.
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  • Ad Format Diversification: Identify and implement new ad formats and technologies to diversify the supply and enhance user engagement.
  • Team Leadership: Build and lead a team of supply-side professionals, providing guidance, coaching, and mentorship to ensure team goals are met.
  • Revenue Growth: Work closely with the BizDev and Adops teams to support revenue growth initiatives and develop strategies to attract premium advertisers.

Experience & Skills:

  • Fluent English;
  • Bachelor's degree in business, marketing, advertising, or a related field. MBA preferred.
  • Several years of experience in digital advertising, with a focus on supply-side operations and partnerships.
  • Strong negotiation and contract management skills.
  • Proficiency in data analytics and reporting tools.
  • In-depth knowledge of the digital advertising ecosystem, programmatic advertising, and ad tech.
  • Excellent communication and leadership skills.
  • Strategic thinking and problem-solving abilities.

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  • Competitive salary paid in USD;
  • Remote work;
  • Flexible schedule;
  • 10 days of paid sick leave and 21 days of paid annual leave;
  • Opportunity for professional growth and development;
  • Corporate events (online cooking master classes, yoga, etc.);
  • No bureaucracy or micromanagement.
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Xsolla
🇧🇷 Brazil
🚀 Management
🏠 Remote
Feb 5, 2024

We are seeking an experienced and talented Partner Account Manager to join our esteemed global Payments team at Xsolla. The ideal candidate will possess fluency in English, proficiency in the e-commerce industry, a background in business communications, and demonstrate a sense of responsibility. We value individuals who are proactive, capable of working independently, and contribute effectively as team players.

If you are an accomplished Account Manager with a robust foundation in payment systems and aspire to play a pivotal role with abundant growth opportunities within a leading multi-billion-dollar fintech in the video game industry, we encourage you to apply.

Responsibilities

  • Client-Facing Excellence: Lead client interactions, especially in the LATAM region, showcasing strong verbal and written English communication skills
  • Cross-Functional Collaboration: Work seamlessly across teams, including finance, legal, and product development, to support and manage partners' needs
  • Optimization Expertise: Enhance partner interaction processes, mitigate conflicts, and ensure the optimal fulfillment of financial obligations
  • Market Insight: Stay ahead by monitoring market trends and cultivating business relationships with existing partners
  • Innovative Partnerships: Identify and pursue new business opportunities within our current partner network

Requirements

  • Previous experience: Fintech, Payments experience is preferred
  • Language Proficiency: Upper-intermediate or higher English proficiency (oral and written)
  • Communication Mastery: Demonstrate high-level business communication skills
  • Priority Setting: Clearly articulate tasks and set priorities effectively
  • Analytical Prowess: Exhibit advanced communicative, analytical, and proactive thinking skills
  • Problem-Solving Skills: Strong organizational and problem-solving capabilities
  • Partnership Development: Show an aptitude for developing productive partnerships
  • Autonomous Proactivity: Ability to work independently and proactively contribute to the team
  • Technical Proficiency: Atlassian products such as Jira, Confluence, Atlas as well as Google WorkspaceA plus if:Experience at an organization with an entrepreneurial mindset

Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and standard regional holidays per year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.

Senior Product Manager (B2B)
Wheely
🇬🇧 Great Britain
🚀 Management
✈️ Relocation
Feb 5, 2024

As a Senior Product Manager you will spearhead the evolution of our esteemed "Wheely for Business" offering, bifurcating it into two distinguished products:

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In this pivotal role, you will foster collaboration with our sales team and engage directly with the product's end users, delving deep into insights to strategically position our product in this market.

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  • Relevant track record in product management at a high-growth technology company
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What we offer

Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options and an exceptional range of perks and benefits.

  • Competitive salary (£80,000 - £100,000 depending on the level) and equity package
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  • Life and critical illness insurance
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  • Lunch allowance
  • Cycle to work scheme
  • Professional development subsidies
  • Best-in-class equipment
  • Wheely has an in-person culture but allows flexible working hours and work from home when needed.
Revenue Operations Lead
WebPros
🇪🇺 Europe
🚀 Management
🏠 Remote
Feb 2, 2024

We are looking for a Revenue Operations Lead to join our team. In this role, you will play a critical role in optimizing and aligning processes and systems to support our global teams in driving growth. Your primary focus will be on integrating and maximizing the efficiency of tools such as HubSpot, Salesforce and others to improve the overall revenue generation capabilities of the business.

The ideal candidate will leverage their expertise in automation, data analytics, project management, and GDPR compliance to enhance our revenue generation capabilities and drive overall business performance.

Key Responsibilities:

Operational Excellence:

  • Streamline and optimize processes to improve the efficiency and effectiveness of the sales cycles.
  • Develop and enforce technical and operational best practices for lead generation, opportunity management, and customer retention.
  • Maintain and enhance automated programs including email, lead scoring, lead nurturing, and data cleansing to support effective lead generation and customer engagement.

Data Management and Analysis:

  • Manage and analyze contact and company data to ensure accuracy and completeness.
  • Utilize advanced analytics tools to derive actionable insights from data to inform both technical and operational decision making.
  • Design and implement technical and operational solutions for tracking KPIs and performance metrics.

Technology Stack Management:

  • Oversee the implementation and integration of revenue-centric technologies, including CRM customizations, marketing automation, and sales enablement tools
  • Stay on top of industry trends and recommend innovative solutions to improve the technical and operational aspects of the revenue operations function.

Cross-Functional Collaboration:

  • Partner with marketing and sales teams to ensure seamless integration of technical solutions and alignment with revenue goals.
  • Foster collaboration between teams to improve the overall customer experience and identify upsell and cross-sell opportunities.
  • Partner with the marketing team to develop and execute campaigns that drive pipeline growth and revenue.

Training and Development:

  • Provide training and support to internal teams on tools, processes, and best practices.
  • Foster a culture of continuous learning and improvement within the revenue organization.

Qualifications:

  • Bachelor’s degree in a relevant field (Marketing, Business, Information Technology or related)
  • Proven experience in revenue, sales or marketing operations, with a track record of optimizing processes and driving results.
  • In-depth knowledge of technologies in the field, including CRM customization, marketing automation platforms, and sales enablement tools.
  • Strong analytical and problem-solving skills with the ability to translate technical and operational insights into actionable revenue strategies.
  • Excellent communication and interpersonal skills to collaborate effectively with diverse and global teams.
  • Demonstrated leadership and project management skills.
  • Proven experience in implementing and managing HubSpot and/or Salesforce platforms.
  • Proficiency in SQL for database querying.
  • Certifications in HubSpot/Salesforce, aside HTML and CSS experience are a plus.

If you are passionate about revenue operations and looking for an opportunity to join a dynamic and growing team, please apply today.

Project Manager
Synder
🌎 World
🚀 Management
🏠 Remote
Feb 2, 2024

As a Project Manager at Synder, you will prioritize Jira backlog. You will create lists of tasks for future sprints for Agile teams, considering the teams' capacity and expertise.

The tasks will come from:

  • Product team: features that drive the product forward.
  • Technical team: technical debt that needs to be taken care of.
  • Support team: cases validated by L3 support will be accumulated in Trello, and then you will be responsible for moving them to Jira and prioritizing them for a certain sprint.

What You Need

  • English level - B2;
  • basic technical knowledge (know how to read technical documentation);
  • high-level understanding of the accounting domain;
  • knowledge of software development processes and project management methodologies such as Scrum, Agile, and Kanban.
  • familiarity with tools like Jira Cloud, Confluence, and Trello. Knowledge of JQL would be fantastic;
  • pays attention to detail;
  • honors deadlines and does not need to be micro-managed;
  • organized and loves to manage people and processes to perform at their maximum productivity;
  • knows how to prioritize scarce resources;
  • wants to find out why things are the way they are and is ready to defend your point of view with solid arguments.
Head of Data & Analytics
Outschool
🇺🇸 USA
🚀 Management
🏠 Remote
Feb 1, 2024

As the Head of Data and Analytics at Outschool, you will steer our insights-driven vision and strategy, transforming how we leverage data across the marketplace to make informed decisions that create value for our users. This role offers the opportunity to lead and evolve a talented team of Data Scientists, Engineers and Analysts, directly impacting our strategy and business trajectory. You'll be instrumental in fostering a culture of data excellence, innovating in analytics, and ensuring compliance with data standards and policies. You’ll join our leadership team reporting into our Head of Finance (CFO) while partnering closely with Product and the whole leadership team to help Outschool achieve our mission to inspire kids to love learning.

Core responsibilities:

  • Deliver high-quality, actionable insights to inform and enhance business strategies within the first 6 months
  • Develop and champion a company-wide data and analytics strategy, ensuring continued compliance with all data policies and standards within 12 months
  • Establish and maintain robust data asset management, ensuring data accessibility and utility across the company within 24 months
  • Build, mentor, and retain a diverse and talented team, optimizing for performance and innovation
  • Oversee key data & analytics initiatives including but not limited Marketing Analytics, Data Privacy, Supply/Demand Metrics plus tools & systems
  • Lead the productionalization of DS/ML models in critical business areas
  • Direct the development and rollout of a DBT model to support robust insights
  • Champion the use of Looker and SQL across the organization, ensuring effective utilization post-rollout

Desired experience & skills:

  • A demonstrated track record driving strategic decisions leveraging sound business acumen & judgment
  • Demonstrated executive level or senior level leadership experience with a track record of team building and influencing cross functionally
  • Expertise in managing enterprise data architecture and analytics engineering tools (e.g., DBT)
  • Proficiency in data visualization tools (e.g., Looker) and programming languages (SQL, Python, R)
  • In-depth understanding of data-related legal and regulatory requirements (GDPR, LGPD, CCPA, PIPA, PIPEDA)
  • A strong understanding of and experience developing production ready data science & machine learning models
  • You’re comfortable working with a high degree of ownership and autonomy in your work

Other considerations:

  • Advanced skills in statistical analysis and e-commerce/marketplace-specific data concepts
  • Experience in an online marketplace, consumer products, and varied stages of company growth (startups to public companies)

Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. For New York and California candidates, as well as candidates based in Seattle, WA the salary range for this role would be $225,000-$325,000 USD.

For Washington candidates outside of Seattle, as well as Colorado candidates, the salary range for this role would be $202,500-$292,500 USD.

Outschool cares:

At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:

  • Shared Financial Success: Competitive salaries, stock options, and investment plans that make saving for retirement easier.
  • Health & Wellness: Comprehensive health, dental, vision, disability, and life insurance coverage options for employees and their families. Our medical benefits include fertility and family planning coverage. We also provide employees with online access to coaching and therapy sessions through our partner, ModernHealth.
  • PTO & Family Benefits: PTO and family leave enable our team to take the time that we need to recharge, relax, and spend time with family and friends.
  • Fully Distributed: With a team distributed across the US and Canada, we create a remote culture through expensable meals, virtual events, expensable home office setup, and internet allowance.
  • Lifelong Learners: Annual budgets to self-direct our professional development as well as DEI learning. There’s also a budget for employees’ learners to take classes on Outschool!
  • Community Impact: Outschool matches employee donations to established charities and has committed to support Outschool.org’s non-profit programs.
Technical Lead
Scalable Solutions
🇬🇪 Georgia
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 31, 2024

Tasks

  • Leading the team: C++ and Python developers, QA.
  • Design archicture, implement and maintain simulation subsystem of a trading platform.
  • Coding and code reviews.
  • Hiring developers.

Our expectations

  • 8+ years of C++ experience.
  • Experience managing a team of developers.
  • Experience in performance optimization or latency reduction.
  • Experience developing multi-threaded and network applications.
  • Knowledge of Linux/UNIX.
  • Responsibility and attention to details.
  • Strong knowledge of design patterns, data structures and algorithms.

Will be a plus

  • Experience with QT.
  • Experience with machine learning.

Additionally

  • Willingness to discuss relocation to Georgia;
  • The ability to work from anywhere in the world.
Senior Product Manager
Collectly
🇺🇸 USA
🚀 Management
✈️ Relocation
Jan 29, 2024

We are looking for an experienced Senior Product Manager with a healthcare background who is comfortable in a fast-paced environment. You will own the strategy and execution of our pre-service and/or growing our post-service product. Candidates located in Los Angeles, California (Santa Monica office location) are preferred.

Responsibilties

  • Own the roadmap and execution both for customers and business clients
  • Lead product discovery to find key business opportunities
  • Leverage customer behavior data and solicit ideas to build a fully fleshed-out product backlog
  • Define success KPIs to measure and report progress on goals
  • Communicate clearly and crisply with leadership stakeholders
  • Work with engineering and design teams to ensure that we build scalable solutions
  • Work with our sales and customer success teams to check the pulse of the market
  • Work with support to ensure that we iterate and improve upon the product experience

Requirements

  • 5+ years of Product Management experience in a B2B SaaS organization, preferably a startup
  • Strong product sense, analytical sense, and execution sense
  • Deep understanding of the US healthcare market
  • Managed a successful product from 0-1, or grew an existing product significantly
  • Relentlessly focused on customers' needs
  • Deep analytical, prioritization, and problem-solving skills
  • Exceptional interpersonal communication
  • Candidates already located in Los Angeles, California (Santa Monica office location) is preferred - candidates located in the United States and willing to relocate to Los Angeles will also be considered.

What We Offer

  • Unlimited PTO
  • Stock Options
  • 401K with company match
  • 100% employer covered medical benefits (including vision and dental)
  • Student loan contribution
  • Compensation: $140,000-165,000
Project Manager
Wisebits
🌎 World
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 29, 2024

If you’re an experienced Project Manager, if you’re into dealing with deadlines, reports, and tasks-trackers, so this might be an opening for you!

Our office is located in Limassol, where it’s never too cold :)

What you'll do:

  • Define the scope of the project in collaboration with the management team  and development team, create a detailed work plan;
  • Review the project schedule, and revise the schedule as required;
  • Measure project performance using appropriate tools and techniques;
  • Prepare reports and supporting documentation;
  • Ensure that the project is delivered on time and all the plans are fulfilled.

Desired Skills and Experience:

  • 3+ years experience of working in an In-house development team;
  • Solid organizational skills including attention to detail and multi-tasking skills;
  • Russian speaker with English (Upper Intermediate);
  • Experience in Web projects, previous leadership experience within an engineering team;
  • Strong understanding of Agile principles and methods;
  • Excellent time-management skills, interpersonal communication skills, as well as strong planning skills;
  • Working experience in a data-driven, result-oriented role;
  • Analytical thinking;
  • Experience in multicultural and multilingual environments is a plus;
  • Technical background (QA/Developer) is a plus.

What we offer:

  • Comfortable office in Limassol, Cyprus;
  • Young and energetic team;
  • An attractive package of remuneration;
  • Competitive Salary;
  • Medical insurance;
  • Free lunches;
  • Corporate mobile number;
    The chance to work in a passionate team with cutting-edge technology and business models;
  • Relocation package - tickets to Cyprus and 1-month accommodation provided by the Company.
    The company will also assist you with bringing along your family.
Lead Game Designer
Nexters
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 29, 2024

We are looking for an experienced Lead Game Designer to strengthen the game design strategy of one of our flagship projects Hero Wars Dominion Era (Desktop).

What you’ll be doing

Developing game solutions

  • Defining the game design strategy
  • Proposing directions for problem-solving and providing expert evaluation of proposed features/solutions/ideas
  • Identifying critical points in game design solutions and assisting in overcoming them
  • Developing systemic solutions aimed at achieving higher product quality with fewer resources
  • Offering unique and interesting game ideas in line with market trends and player needs
  • Creating concepts aimed at attracting and retaining players

Collaborating with the team

  • Acting as a game design expert, supporting other game designers in terms of their skill development
  • Systematizing the knowledge of game designers, providing training and development as needed
  • Creating a unified methodology, toolkit, and modern approaches to design within the game design team
  • Evaluating features - releasing high-quality features based on market trends, level of engagement, and depth of spending
  • Assisting game designers with complex tasks, conducting post-review of features when necessary

Performing people management

  • Acting as a functional leader for game designers
  • Conducting 1-2-1 meetings and assisting in the development of game designers
  • Participating in the hiring of new game designers
  • Participating in game designers` performance reviews

We hope that you have

  • Experience in a similar position on a large-scale project with a significant player base
  • Experience in managing a team of game designers (8-15 people)
  • High level of gameplay experience and familiarity with games
  • Understanding of current market trends in games and ability to track trends
  • Expertise in game design across all areas - sought-after mechanics, balance, methodologies, engagement, systemic approach, narrative
  • Strategic thinking - ability to identify key processes aimed at attracting and retaining players, as well as the ability to develop and implement market-driven approaches within the game design department
  • Understanding of technical aspects of game development and ability and willingness to collaborate with technical specialists
  • Skill of effective collaboration with the team
  • Willingness to make decisions and take responsibility
  • Ability to develop original concepts for game content, creative potential
  • Ability to analyze player feedback and use it to generate new hypotheses aimed at improving the gameplay experience

What we offer

  • Healthcare
    Medical care program (including dental service) or medical care compensation are available for you wherever you wish to work. The medical care program is also available for your family members if you choose to work from our official locations – Cyprus, Armenia, and Kazakhstan.
  • Work, life, and balance
    We offer a fair amount of paid vacation days and sick leave. You can work at one of our comfortable offices in official locations or from home.
  • Sports
    You can choose various sports activities like yoga, football, and volleyball in our official locations.
  • Relocation support
    A relocation package is available for you if you decide to join us in one of our official locations.
  • Skills improvement
    Let's learn languages: you can visit online English language courses. Greek and Armenian language lessons are available for everyone who works in Cyprus or Armenia. Our company encourages people of Nexters to take part in game jams, hackathons, and relevant conferences and meetups as expert speakers.
  • Events
    Our events are legendary – ask anyone who already works at Nexters. There are strategic sessions, workshops, parties, contests, and other activities every year.
  • Community & ESG
    We are proud of our local communities and support employees’ social initiatives. Dream big, act big: Nexters contribute to gaming’s positive impact on the world, hold a sustainability strategy, and take part in charity projects all over the world.

Work format

In one of the company's offices in Armenia, Kazakhstan, Cyprus or remotely.

Account Manager
TelQ Telecom
🇷🇸 Serbia
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 25, 2024

As an Account Manager, you will be helping us in building productive and long-term relationships with our accounts.

Key responsibilities:

  • Design account plans and manage relationships with the existing accounts to identify opportunities for cross and up-sales;
  • Build in-depth knowledge of clients’ business, challenges, and requirements;
  • Building productive, proactive, and long-term relationships with accounts encouraging high retention and customer satisfaction;
  • Act as SPOC for the client for all TelQ products;
  • Keep up-to-date records of activities, accounts, contacts, opportunities, and leads in Salesforce CRM;
  • Resolve common issues and problems faced by customers and deal with complaints to maintain trust;
  • Serve as the link of communication between key customers and internal teams;
  • With the help of senior colleagues work on expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.

Skills and qualifications:

  • 2+ years of experience in a target-driven B2B environment within the IT industry, especially within cloud, SaaS, CpaaS or telecom space;
  • Strong track record of B2B customer retention;
  • Ability to engage remotely with customers on a daily basis;
  • Solid selling, presentation and communication skills;
  • Strong sense of self-starting autonomy in everyday work, ability to work independently, take responsibility and be very proactive;
  • Fast learner, passionate for sales and with a genuine desire to help your customers;
  • Effective problem-solving and analytical abilities;
  • Excellent negotiation and active listening skills;
  • Full professional proficiency in English and Chinese;
  • Knowledge of other widely-spoken foreign languages is a big plus.

Why you should work with us:

  • Start-up environment in combination with financial stability and a real opportunity to grow a Successful SaaS platform.
  • Technology stack. We use a lot of leading tech in our stack and we will ensure that it always remains up-to-date.
  • One of the greatest learning opportunities. You will be working with a cutting-edge tech stack, touching most parts of our system, getting involved in architecture decisions, starting some projects from scratch, investigating and introducing new technologies.
  • Ability to make a significant impact. Most of your tasks will directly impact features used by the largest mobile network operators, SMS aggregators, and enterprise companies in the world that rely on our service.
  • Great company culture. A chance to work in a small, friendly team that likes to take good care of each other and grow together

Benefits & Perks:

  • A competitive compensation package.
  • Paid courses and certification to advance your skills.
  • Fully covered medical leave.
  • 25+ days annual leave.
  • Flexibility in working hours and remote working.
  • Top-notch company equipment.
  • Team building activities.
Senior Project Manager
Sparklo
🌎 World
🚀 Management
🏠 Remote
Jan 20, 2024

Project Manager is responsible for managing the hardware and software company projects in the MENA region, building relationships with top-tier clients and contributing to the overall success of Sparklo's business.

  • Project Management:

Oversee and manage the projects across the MENA region.

Ensure timely and successful completion of projects, meeting quality standards.Evaluate the effectiveness of the decisions made for the project's progress.

Develop various business models to launch new product lines, services, and explore market entry strategies.

  • Account Management:

Act as the key account manager for international clients.

Foster and maintain strong relationships with clients to understand their needs and expectations.

  • Customisation and Integration:

Collaborate with the Product team and IT department to customise hardware and software solutions for clients.

Ensure seamless integrations with client requirements.

  • Loyalty Program Development:

Develop and implement the Sparklo Loyalty program in collaboration with partners, offering tailored benefits to MENA users.

Strategise and execute loyalty initiatives to enhance customer engagement.

  • Client Presentations:

Conduct presentations and workshops about the company products to clients.

Clearly articulate product features, benefits, and customization options.

Requirements

  • Master's degree in Business, Project Management, or a related field.
  • Proven experience in project management of 6 years.
  • Strong account management skills with a focus on international clients.
  • Familiarity with loyalty program development and implementation. Experience in hardware and software customisation is preferred.
  • Excellent spoken and written English.
  • Excellent presentation and communication skills.
  • Ability to work collaboratively across teams and with clients.
  • Experience in start-ups is preferred.

Conditions

  • Ambitious tasks with a technologically advanced product that society needs
  • Competitive salary
  • Prospects for Development and growth in an international company
  • Flexible work schedule
  • Young, friendly team, lack of bureaucracy, open management
Account Manager
Andersen
🇩🇪 Germany
🚀 Management
✈️ Relocation
Jan 20, 2024

Responsibilities

  • Formulating a customer development strategy and implementing it.
  • Increasing sales and project profitability.
  • Monitoring PnL.
  • Establishing and maintaining strong long-term partnerships with customers and their key executives.
  • Cooperating with Andersen’s team and our customers’ key executives on identifying potential business issues, proposing solutions to eliminate them, and developing and implementing business processes to work with customers.
  • Actively resolving current issues and concerns of our customers.
  • Conducting pre-sales activities, developing and presenting solutions to support project plans and strategies, and monitoring their results.
  • Participating in face-to-face meetings, organizing and holding presentations, delegating and organizing processes between the company’s departments to implement the strategy.
  • Going on business trips to meet our customers (the USA, Western and Central Europe, the UAE, Australia, etc.).

Requirements

  • Experience as an Account Manager/Sales Director/Head of Sales for 3+ years.
  • Experience in sales in foreign markets.
  • Solid understanding of the business processes in large and medium-sized companies.
  • Experience in negotiating and communicating with C-level people.
  • Communication and teamwork skills.
  • Level of spoken English – Upper-Intermediate.

Desired skills

  • Experience in formulating and implementing strategies or plans for account development.
  • Technical knowledge in the field of IT with the sufficient ability to delve into the technical aspects of technology.
  • Knowledge of additional languages.

Reasons to join us

  • Andersen cooperates with such businesses as Siemens, Allianz, TUI, Verivox, Johnson & Johnson, etc..
  • The opportunity to gain experience in developing business relationships with the world's largest brands, large-scale projects using cutting-edge technologies.
  • High-profile deals, negotiation practice, and live communication in foreign languages.
  • Your own lead generation team and personal assistant.
  • We will also provide access both to the corporate training portal and internal training programs, where the company's entire knowledge base is compiled and constantly updated: PM, QA, BA, Intro to Computer Science, Intro to Information Security, Software Processes and Agile Practices, ICAgile course (ICP-ATF), SAFe DevOps, Growth mindset for Agile Delivery, Frontend, Backend, Mobile basics courses, etc. We also conduct internal and external training with experts in project management, negotiation, sales, etc..
  • Mentoring and adaptation programs to help you blend with the team and get involved in your work as comfortably as possible.
  • We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
  • We at Andersen have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.
Growth Product Manager
TripleTen
🇷🇸 Serbia
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 19, 2024

In this role, you will play a pivotal part in the growth team's success in scaling our prospective customer base, finding promising market needs, improving our customer acquisition funnel, and increasing the number of active students in our programs.

What you will do:

  • Come up with and formulate hypotheses of how to acquire new user growth in the US market;
  • Test hypotheses by setting goals based on an impact on our main Conversion Rates and revenue, designing research/experiments and implementing them;
  • Analyze and evaluate the launch and scaling effect;
  • Conduct JTBD research, test demand and launch new TripleTen courses;
  • Interact with stakeholders, users, related departments, and teams;
  • Collect insights about the market and audience.

Requirements:

  • 3+ years experience in the role of product manager/product marketing manager/growth manager.
  • Demonstrated knowledge of marketing and product analytics.
  • Conducted experiments and implemented productive results into the product.
  • Ability to effectively present growth metric experiment results and provide clear recommendations for action.
  • Skilled in collaborating with cross-functional teams encompassing marketing, analytics, design, and development, while exerting influence without formal authority.
  • Upper-Intermediate level or higher proficiency in English.

What we can offer you:

  • Full-time collaboration with a flexible schedule that suits you. We don't believe in micromanagement.
  • Relocation to Belgrade, Serbia. Remote option is negotiable if you prefer to work from a different location.
  • Comprehensive medical insurance for you and 80% coverage for your family members (applicable if you join our team in Serbia).
  • Opportunities for growth. Our product is expanding rapidly, providing an excellent opportunity to challenge yourself.
  • A diverse and close-knit team spread across the US, LatAm, Israel, Serbia, Georgia, Armenia, and more.
Lead Customer Support Specialist
IntellectoKids
🇦🇲 Armenia
🚀 Management
🏠 Remote & ✈️ Relocation
Jan 19, 2024

We are looking for a Lead Customer Support Specialist to take care of our customers - parents from all over the world.

Responsibilities:

  • managing responses to users through the customer communication system within the SLA
  • creating, updating, and improving support reports
  • basic troubleshooting and conveying bug reports to the team for funding rapid resolution
  • AppStore, Play Market, and TrustPilot review management
  • updating and reviewing communication drafts
  • collecting information for conducting CustDev
  • coordinating 2 customer support specialists
  • maintaining clear and up-to-date support documentation in Confluence

Requirements:

  • fluent English and Russian are a must
  • 3+ years of Customer Support experience, written requests/chat are preferred
  • ticketing system (Zendesk or HelpShift) and CRM system knowledge
  • experience being a mentor or being a team leader
  • the ability to communicate users’ issues to the team quickly
  • ability to work with a high volume of information

What do we offer:

  • the opportunity to become part of the best team in the mobile educational technology segment
  • high level of autonomy
  • acting as the key support specialist who implements the best support practices and shares his vision
  • wide range of various tasks
  • friendly and professional team
  • international product
  • payments in dollars
Strategic Account Manager
Hyperproof
🇺🇸 USA
🚀 Management
🏠 Remote
Jan 17, 2024

We are hiring a Strategic Account Manager who will maintain and expand our customer relationships with strategy and focus on our customers. As the Strategic Account Manager, you’ll be responsible for achieving the sales quota and assigned strategic account objectives. Our Strategic Account Manager represents the entire range of company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by Hyperproof. You’ll report to our VP of Customer Success.

Who you are:

You have a passion for winning growing business via our strategic customers and making an impact as an early member of a high-growth startup. You inspire others around you, work well across departments, and collaborate with team members of varied experiences.

In addition, you thrive in ambiguous situations and can construct a logical path forward without material oversight. You’re a constant learner, you’re curious and creative, and you enjoy problem-solving, whether that is tactics to increase deal velocity or ways to challenge clients to help them achieve their business goals.

What we are looking for you to do:

  • You'll foster strong and enduring relationships with key personnel in assigned customer accounts, driving customer expansion and deepening engagement.
  • You'll collaborate with internal teams, including support, service, and executive leadership, to exceed account performance objectives and exceed customer expectations.
  • You'll consistently achieve targets for increasing revenue and strategic objectives within your assigned accounts.
  • You'll take the lead in driving a proactive, collaborative account planning process that establishes mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • You'll continuously assess, clarify, and validate customer needs to ensure deep understanding and alignment.
  • You'll spearhead solution development efforts that effectively address customer needs, engaging all necessary company personnel.
  • You'll conduct thorough discovery processes to gain in-depth knowledge of your clients' business goals, identify process gaps, and uncover challenges that present opportunities for value creation.
  • You'll synthesize your findings into compelling value propositions, articulating the ROI and time-to-value of implementing our solutions in a clear and concise manner for executives.
  • You'll effectively communicate the value and future potential of Hyperproof's technologies to customers through verbal presentations, written communications, and live product demos.
  • You'll consistently surpass quarterly and annual revenue goals, providing accurate forecasts by quantifying opportunity size and likelihood in Salesforce.
  • You'll establish and manage joint action plans that align your clients, yourself, and Hyperproof's leadership team, ensuring mutual outcomes, deliverables, and timelines are well-defined and understood.

How you'll know you are successful:

  • You’ll be our customer's go-to person, trusted advisor
  • You’ll be responsible for all renewals/expansions due to ongoing engagement efforts over several months
  • You’ll establish trust with cross functional teams and take a proactive approach to collaboration

What you'll bring:

  • Proven commercial or enterprise market sales experience, preferably selling into B2B SaaS organizations 5-7 years.  
  • Bachelor's Degree from an accredited institution within Business, Finance or similar field of study.
  • Customer obsession – history of going above and beyond expectations, building tight relationships with your customers, and above all acting with integrity and transparency to represent Hyperproof.
  • Excellent communication skills
  • Executive presence – a clear demonstration of business acumen, with a high degree of comfort, presenting to and challenging C Suite executives.
  • Passion – through a variety of sources you stay at the forefront of cloud technologies and always search for ways to improve, challenge the status quo and change the world.
  • Naturally Curious – you have a general knowledge of the IT industry, with the capacity to learn and retain relevant information pertaining to cybersecurity threats, regulatory updates, evolving risks, emerging technologies, and Hyperproof’s competitive landscape.
  • Competitive – you’re a proven winner across domains and have the drive and energy to outwork and outmaneuver your competitors. You rarely lose, but when you do it motivates you to learn why and build strategies to avoid losing in the future.
  • Strong leadership and organizational skills – someone who naturally takes charge of meetings and drives issues to closure. You command resources internally and externally, ensuring projects are successfully completed on time and exceed expectations.
  • Excellent communication skills – ability to build alignment and clarity across both technical and non-technical audiences, and during contract negotiations you can work with procurement and legal teams to understand and clearly convey contract terms.
  • Winning as a team selling – enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
  • Closely coordinates company executive involvement with customer management. Works closely with Customer Success to ensure customer satisfaction and problem resolution.

Whats our tech:

  • Salesforce, Outreach, G-Suite, Chorus, Highspot, Planhat, Zoom

Location:

We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live.

Candidate experience:

  • We value your time and want you to know what to expect from us. For this interview, we expect to ask you to participate in 4 interviews and expect this to be completed within 4 hours over a two week period.
  • 1st Interview - Talent Acquisition
  • 2nd Interview - Hiring Manager - VP of Customer Success
  • 3rd Interview - Bar Raiser - COO
  • 4th Interview - Core Values - VP of Marketing  

Where you'll go:

  • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

What we offer:

  • Annual compensation reviews + equity
  • Unlimited PTO: strongly encouraged to unplug and recharge
  • Health: coverage for medical, dental, and vision - employee and dependents
  • 401K which vests immediately, complete with a 4% company match
  • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
  • Annual company in-person events and quarterly in-person connects
  • $1000 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
  • $100 quarterly paid wellness stipend
  • Pet insurance
  • Slack channel notifications turn off after 5 pm based on your time zone
  • Two Hyperpcharge weeks of rest where we close company wide (July & Dec)

The full compensation package is based on candidate experience and certifications.

Junior Operations Manager
AUTO1 Group
🇩🇪 Germany
🚀 Management
🏠 Remote
Jan 17, 2024

Für unsere offene Position als Junior Operations Manager (d/m/w) suchen wir dich! Starte im Document Management Team und bringe dich ein, um einen reibungslosen Dokumentenversand zu ermöglichen und Anfragen von unseren Kunden, Dienstleistern und anderen Departments zu bearbeiten. Mit deiner Freundlichkeit und deinem professionellen Engagement machst du den Autokauf bei Autohero zu einem großartigen Erlebnis!

Wir als Autohero, der innovative Online Shop für geprüfte Gebrauchtwagen, sind Teil der AUTO1 Group, Europas führender Plattform für den Automobilhandel. Unsere innovative Plattform ermöglicht es Kunden bequem, sicher und transparent hochwertige Gebrauchtwagen online zu kaufen.

Stellenbeschreibung

  • Übernimm das operative Dokumentenmanagement unseres Fahrzeugbestandes und steuere eigenständig die Abwicklung des Dokumentenversands
  • Überwache den kompletten Prozess und stelle den vollständigen Erhalt der Dokumente sicher, um einen reibungslosen Prozess zu garantieren
  • Sei die erste Ansprechperson für unsere Kunden rund um Fragen zu Fahrzeugunterlagen und Kurzzeitkennzeichen
  • Durch geschickte Koordination stellst du eine rechtzeitige Lieferung bei unseren Kunden sicher und unternimmst die Fehlerdiagnose bei Verzögerungen
  • Du agierst als kommunikative Schnittstelle zwischen unseren Kunden, internen Abteilungen und externen Partnern
  • Verschaffe dir jederzeit einen Überblick über die anstehenden Aufgaben und setze im Team die Prioritäten

Qualifikationen

  • Abgeschlossene kaufmännische Ausbildung und erste Assistenzerfahrung oder Erfahrung in der Führung eines Teams sind von Vorteil
  • Idealerweise hast du bereits erste Erfahrungen gesammelt im Bereich Privatkundenbetreuung im E-Commerce, Dokumentenmanagement, im Automobil-Sektor oder einem digitalen Umfeld
  • Du hast nachweisbare Erfolge in der Prozessentwicklung und Optimierung
  • Du hast Spaß am Kundenkontakt und verfügst über eine strukturierte, zuverlässige sowie lösungsorientierte Arbeitsweise
  • Teamplay und Hands-on-Mentalität zeichnen dich aus
  • Kommunikationstalent - textsicher, wortgewandt und kontaktstark in deutscher und englischer Sprache sowie ein sicherer Umgang mit den Google Workspace Tools (Sheets, Gmail, Calendar etc.)

Zusätzliche Informationen

  • Deine Work-Life-Balance und dein Wohlbefinden sind Teil unserer Unternehmenskultur, daher bieten wir dir nach Absprache bis zu 100% Remote Work innerhalb Deutschlands an!
  • Moderne IT- Ausstattung & IT-Support
  • Attraktives und marktgerechtes Gehalt
  • Wir schätzen eine offene Kommunikation und gute Ergebnisse mehr als einen Dress Code
  • Rabatte auf namhafte Marken und Vergünstigungen auf unseren gesamten Fahrzeugbestand für dich, deine Familie und deinen Freundeskreis

Account Executive
Avoma
🇮🇳 India
🚀 Management
🏠 Remote
Jan 16, 2024

As an Account Executive at Avoma you will be instrumental in executing and improving our sales plan by closing new clients and managing the inbound sales pipeline.

We are looking for sales professionals with a natural curiosity, a proven track record of exceeding past sales targets and a deep desire for continued growth and development.

As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. We strongly believe in the overall growth and continued development of each new hire. As an Account Executive at Avoma your career advancement will be determined based on your merit and your demonstrated results.

As an Account Executive at Avoma you will:

  • Manage the entire sales process, from prospecting and discovery to conducting product demonstrations, negotiation, and successful deal closures.
  • Leverage networking techniques to identify and cultivate new sales opportunities, transforming them into enduring partnerships.
  • Drive the Value Proposition of Avoma by presenting, promoting, conducting engaging product demonstrations, and executing persuasive sales strategies to captivate and convert both existing and prospective customers.
  • Skillfully negotiate agreements and diligently maintain sales records and data.
  • Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live adoption and value creation.
  • Propose and explore inventive concepts to enhance sales growth and elevate the overall customer experience.
  • Stay on top of industry trends and market dynamics that may potentially impact Avoma's value proposition within your designated segment.
  • Demonstrate a keen sense of curiosity and foster a culture of innovation within the account executive team.

This position is for you if you have:

  • At least 3 years of proven experience as an Account Executive in a US based SaaS company
  • Reside in India
  • Knowledge of market research, sales and negotiating principles
  • Outstanding knowledge of Google Suite, MS Office; knowledge of CRM software (eg. Hubspot) is a plus
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • Highly motivated and target driven with a proven track record in sales
  • Relationship management skills and openness to feedback

Bonus areas of Expertise:

  • BSc or BA in business administration, sales or marketing
  • Worked in a previous US-based SaaS start-up
  • Previous B2B Sales experience
  • Expert Level knowledge such as Hubspot, Apollo, Linkedin Sales, etc.
  • Leveraging social media platforms to optimize brand visibility, engage with the appropriate customer base, establish strong relationships, and generate recurring business opportunities.
  • Familiarity with utilizing Open AI/Chat GPT technology as an added asset to enhance customer interactions and provide exceptional support.
  • Knowledge of Artificial Intelligence technologies and tools

Benefits

We’re a growing team of dreamers and builders who want to create an impactful and sustainable company. Our team brings experience from building and scaling products touching millions of people at leading technology companies. We are committed to building a product people love to use and creating a company people love to work for.

Our benefits include:

  • Remote first Company
  • A transparent base salary - Starting Salary between ₹18 LPA - ₹30 LPA (DOE) plus commissions
  • Generous Time Off Policy
  • Flexible Work Schedule

Media Buyer Team Lead
Centro Team
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
Jan 12, 2024

We are looking for a Media Buyer Team Lead who will play a Key Role in shaping the advertising strategy, driving sales, and leading a skilled team.

Key Responsibilities:

  • Craft and execute media strategies to drive sales.
  • Dive into market trends and outsmart competitors.
  • Crunch numbers, analyze data, and work your media magic to reach those KPIs.
  • Optimize plans and budgets to align with the best media strategies.
  • Ensure creative and appropriate ad display.
  • Monitor costs and manage ROI effectively.
  • Lead and manage a team of media buyers.

Required Skills:

  • 2-3 years of experience as a Team Lead/Head of Media Buying.
  • Experience developing funnels for traffic acquisition and media buying strategies to maximize ROI.
  • Experience managing large budgets and scaling new offers.
  • Experience in media buying directly from Ad-Networks to landing pages (not offers).
  • Knowledge of Ad-formats and their average market values.
  • Fluency in English.
  • Structured and data-driven approach to work
  • Experience in the adult/dating/gambling industry is a significant advantage.
  • Familiarity with Kibana and Tableau is a big plus.

Key Soft Skills:

  • Get-Things-Done Attitude: You're known for not just meeting, but consistently exceeding goals and expectations
  • Team Player: Focused on fostering respectful and cooperative team dynamics.
  • Lead by Example: Your leadership style is hands-on, inspiring others through action and clarity.
  • Independence: Proficient in solving complex problems with a strong capacity for autonomous work.
  • Proactivity: Demonstrative of a 'Can-Do' mindset with a strong drive for initiative.
  • Flexibility: You thrive in a fast-paced and dynamic environment.

What We Offer:

  • Competitive salary with performance bonuses;
  • Working on a successful high-profitable project with large budgets;
  • Inspiring & non-bureaucratic working environment;
  • Great leadership (work directly with shareholders);
  • Amazing office near the seaside in the city center of Limassol
  • Hybrid work opportunity;
  • Possible relocation to Cyprus (full relocation package will be included);
  • Paid vacation (20 working days), personal days, and sick leave;
  • Complimentary office lunches;
  • Medical health insurance, and Sports program;
  • Learning & Development Programs, Corporate English and Greek lessons;
  • Vibrant corporate life with exciting events, unlimited cookies & fresh Cyprus fruits:)

Growth Executive
Narmi
🌎 World
🚀 Management
🏠 Remote
Dec 26, 2023

The Sales organization is leading our charge in growing the number of financial institutions Narmi serves, as well as building confidence with prospects in Narmi's solution.  The Sales team is comprised of Sales Development Representatives, Growth Executives, Directors of Growth, and Sales Engineers who are all focused on growing the adoption of Narmi's platform across the financial institution market.

The Growth Executive role will pursue and work alongside banks and credit unions that are looking to improve their Digital Account Opening experience to align with core deposit and account growth goals.

What you'll do:

  • Actively prospect and network in your assigned territory to generate sales opportunities with Community Financial Institutions
  • Develop strategies tailored to C-level executives goals and objectives leveraging various cross-functional partners to bring these opportunities to close
  • Progress and execute strategies for quickly developing sales territory
  • Articulate a strong understanding of the Narmi products and its value proposition to convert prospects
  • Participate on behalf of the company for trade shows, conferences and with prospective customers or markets within your territory
  • Collaborate with Marketing to execute strategy to reach 11,500+ regional and community financial institutions
  • Create, maintain, and provide accurate and timely sales forecasts and funnel information

What you'll bring:

  • 5-8 years of quota-carrying direct selling of enterprise SaaS software or experience selling and interacting with financial institutions
  • A track record of building a sales pipeline, strong prospecting skills, successfully negotiating and closing 6 figure ARR contracts
  • The motivation, competitiveness and drive to exceed annual quotas selling highly complex SaaS solutions
  • An eagerness to learn and grow within a sales organization
  • Excellent verbal and written communication skills

Junior Product Manager
FlyWire
🇨🇦 Canada
🚀 Management
🏠 Remote
Dec 24, 2023

Flywire is seeking a Junior Product Manager - Education to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role.

Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for supporting  an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must …

  • Be able to write detailed and clear feature requirements
  • Collaborate with engineering to translate ideas into clear user stories, answer questions and collaborate on solutions, and validate that solutions meet customer needs
  • Manage the feature backlog and work with various stakeholders to analyze and prioritize issues as they arise
  • Help execute on the product roadmap and support roadmap planning and strategy with the Group Product Manager
  • Gather inputs to define problems, create problem statements, and explore multiple solutions to the defined problem(s)
  • Serve as a subject matter expert on SFS, helping ensure stakeholders and customers understand the system and use it effectively
  • Work with documentation and technical writers to deliver product documentation and training materials

Here’s What We’re Looking For:

  • 3-5 years of experience working within higher education student finance
  • Experience with student finance systems such as Peoplesoft, Banner, or similar, including demonstrated ability to drive process improvements utilizing software
  • Product / project management experience is a big plus
  • Ability to compile and communicate key insights to offer recommendations and solutions
  • A drive to think strategically, prioritize ruthlessly, and execute methodically with a data-driven approach to decision making
  • A team player
  • Obsessed with solving education market related problems
  • Entrepreneurial spirit and ability to work in a fast pace environment
  • Humble - You do what’s best for the company, no politics, no ego

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Project Manager
Prequel
🇲🇪 Montenegro
🚀 Management
🏠 Remote & ✈️ Relocation
Dec 24, 2023

Responsibilities:

  • Manage the development of mobile applications (iOS/Android) and related web systems (backend, admin panel);
  • Set tasks, monitor implementation;
  • Communicate with Product Owner and development team;
  • Manage project requirements;
  • Manage project quality, content and timelines.

Requirements:

  • Knows what is to be dealt with - three years of cumulative IT experience and one year of experience in project management (Web, Desktop, Mobile and/or Enterprise);
  • Availability of successfully implemented projects;
  • Understanding of modern agile project management methodologies (Agile, Scrum, Kanban);
  • Ability to plan, set and track tasks. Aiming to achieve results;
  • Ability to lead several projects simultaneously;
  • Literate Russian language, ability to accurately formulate your thoughts;
  • Analytical mindset;
  • Multitasking, ability to quickly switch from one task to another and retain a large amount of information in memory;
  • Ability to quickly navigate in a new subject area;
  • Initiative, discipline, ability to get people to like you.

Benefits:

  • Professional development — paid training and courses, online / offline lectures, workshops and trainings. Our employees take part in all major IT meetups;
  • Adaptation — qualitative onboarding, we help to quickly and smoothly solve all problems. regularly collect feedback throughout the trial period;
  • Career development — Review is conducted every 6 months, we monitor the results and help improve performance;
  • Equipment — everything you need to work: powerful, additional monitors, phones\devices\ software license;
  • Balance between work and personal life — the ability to conveniently build your work schedule, take vacations and days off without a bunch of approvals and bureaucracy;
  • Health — extended voluntary health insurance (on the territory of Montenegro);
  • Office space — a cool office in Montenegro, with comfortable workplaces and lounge areas;
  • Relocation — we offer a full package of documents for those who are ready to move to Montenegro, and we help with obtaining a residence permit;
  • Prequel+ — premium access to the entire Prequel product.

Strategy & Content Manager
AI Digital
🌎 World
🚀 Management
🏠 Remote
Dec 22, 2023

We are looking for proactive Strategy Assistant to join and provide support to our Strategy team in different areas such as management, presentation support and communication.

Key Responsibilities:

  • Conduct market research, competitive analysis, and industry trend analysis to inform strategic decision-making;
  • Prepare reports and summaries of research findings to support strategic planning;
  • Prepare, create and design presentations according to department requests;
  • Track deadlines, project stages and suggest process improvements when necessary;
  • Communicate with team stakeholders;
  • Help the team to solve any tasks as they arise.

Experience & Skills:

  • Fluent English;
  • Proven experience with presentation and PowerPoint template creation;
  • Excellent communication and interpersonal abilities;
  • Advanced PC skills (Microsoft Office Suite, including PowerPoint );
  • Proactive Attitude: Demonstrated initiative and a proactive approach to problem-solving and task execution;
  • Have a strong time management skills and Excellent attention to details;
  • Graphic design skills and experience with design and design software (e.g., Adobe Creative Suite) will be an advantage.

Working Conditions:

  • Competitive salary paid in USD;
  • Remote work;
  • Flexible schedule;
  • 10 days of paid sick leave and 21 days of paid annual leave;
  • Opportunity for professional growth and development;
  • Corporate events (online cooking master classes, yoga, etc.);
  • No bureaucracy or micromanagement.

4 steps of the selection process:

  • 30 minutes - a call with HR (be ready to share your portfolio with fantastic presentations)
  • 2 days - Technical task
  • Up to 100 minutes - interview with the team
  • Offer

Senior Operations Manager
VISARIGHT
🌎 World
🚀 Management
🏠 Remote
Dec 20, 2023

At VISARIGHT, we emphasize process excellence, automation, and efficiency as the backbone of our operations. As a Senior Operations Manager, your role will be pivotal in refining and optimizing our processes to enhance the overall efficiency and effectiveness. We are looking for a highly driven and proactive individual to join us on a full-time remote basis.

Responsibilities:

  • Provide overall direction, coordination, and evaluation of all site operations functions
  • Lead constant implementation and processes improvement
  • Systematize and standardize processes across various departments, such as HR, Finance, Legal, and Business Development, to achieve heightened efficiency and effectiveness
  • Drive digital transformation initiatives for existing and new processes and workflows
  • Refine Standard Operating Procedures (SOPs) while enhancing process documentation
  • Collaborate with cross-functional teams to identify and implement relevant improvements and optimizations
  • Stay abreast of industry best practices and technological advancements to inform process enhancement strategies
  • Foster a culture of continuous improvement, innovation, and operational excellence within the organization

What you need to succeed:

  • Proven experience spanning multiple years in dynamic, operations-centric environments, or in Senior Operations Manager roles within rapidly expanding start-ups
  • Exceptional technical acumen with proficiency in utilizing G-Workspace products, Trello, Zapier, Airtable, and Intercom
  • Proficiency in writing and refining Standard Operating Procedures (SOPs)
  • Strong knowledge of BPMN methodologies
  • Extensive experience in process automation and the successful implementation of new processes from scratch
  • Strong time management, prioritization skills, and meticulous attention to detail
  • Excellent written and verbal communication skills in English, ability to deliver concise content through presentations or written documents

Why VISARIGHT?

  • Super-fast and dynamic environment
  • Compelling and attractive salary, paid vacation and paid public holidays
  • High-impact working environment with flat hierarchies and short decision-making processes
  • Spot in our smart, creative, and highly motivated international team
  • Participation in scaling of a great product into global reach with fast growth
  • Ability to initiate innovation and to influence on a global level
  • Regular online and offline team events
  • Flexible working hours and possibility to work from anywhere

Chief Marketing Officer
Oysteq
🇦🇲 Armenia
🚀 Management
✈️ Relocation
Dec 20, 2023

Please note that application followed by a cover letter is a big plus. In the cover letter, please state your salary expectations and willingness to relocate to Yerevan, Armenia.

What will you do

  • Develop a strategy and channels to attract traffic in each market of entry starting with US
  • Conduct analysis of competitors and target audience
  • Set up PPC, Paid Media and In-App advertising
  • Set up and operate end-to-end analytics
  • Lead Monitoring, optimizing and scaling campaigns
  • Lead the development of advertising creatives in conjunction with the designer, setting up technical tasks
  • Generate hypotheses for attracting traffic
  • Budget and defend media plans
  • Achieve targeted KPIs for traffic, CTR, CR, CPI, DAU, MAU
  • Help us find the perfect UA manager, to take some tasks off of your shoulders

What we expect from you

  • Experience of running advertising campaigns for at least one international market (US/UK/Canada/AUS) of an IT product: targeting, contextual, media
  • 5+ years in mobile & web Acquisition
  • Experience in setting up end-to-end analytics
  • Experience and confidence in Adjust, Appsflyer or other mobile analytics tools
  • Curiosity and the ability to think 'outside the box' and look for creative solutions
  • English proficiency of at least C1 level
  • Understanding of business processes in IT sphere
  • Proven experience in developing and implementing successful marketing strategies

We offer

  • Relocation Package
  • Full-time employment in sunny Yerevan, Armenia, with possible future move to Dubai
  • Flexible working hours
  • Competitive salary
  • Official employment under the Labour Code of Armenia
Product Manager
ConductorOne
🌎 World
🚀 Management
🏠 Remote
Dec 20, 2023

ConductorOne is looking for its first Product Manager to have drive and curiosity to deeply understand the needs of your customers, stakeholders and prospects, and translate relevant needs into well-defined problems  We are seeking people with deep product management expertise who would love to join a growing team and collaborate on complex problems.

Key responsibilities

  • Defining and tracking success metrics and using them to understand how your   product is performing
  • Closely collaborating with Engineering, Design, GTM, and our executives.
  • Owning end to end development of new features and capabilities on existing product lines
  • Helping the team deliver software on time and on target
  • Aligning stakeholders around the vision for the product or feature
  • Ensure consistent quality and delivery of feature functionality

The best person for this job:

  • Has the ability to define and maintain a roadmap that is aligned with the product strategy
  • Loves shipping product every day
  • Is comfortable working in a fast-paced, iterative environment
  • Is focused on customer success and strikes the right balance of  investment vs time to value
  • Analytical skills to make informed decisions
  • Enjoys collaborating across product, design, and engineering on development
  • Is aligned to our company values: Be Deliberate, Show Kindness, Earn the Customer’s Trust, Trust & Empower your People, and Embrace Change
  • Takes ownership over the quality of the entire product and experience

Junior Events Manager
Reach
🇬🇧 Great Britain
🚀 Management
🏠 Remote
Dec 17, 2023

The Junior Events Manager will be responsible for supporting on Pride of Scotland and Pride of Britain events.

You will work as part of a small, dedicated team to deliver a sleek, high-end event and engaging campaign. You will need to work closely with the Senior Events Manager and events manager to ensure delivery of events to a high standard.

The role’s impact is fundamental to the success, profitability and experience delivered at each event.

Job Description

  • Helping to manage timelines and deadlines for all areas of the campaign.
  • Working closely with Senior Events Manager, Events Director to help deliver the production on the events.
  • Work mainly with the Senior Event Manager, event manager to support on event deliverables, sending tickets, mailmerges etc
  • Ensuring you stick to any budgets that are set for you when you are working on any area of a project
  • Uphold Reach's policy around diversity and inclusion and work to ensure our values around non discrimination are upheld in everything we publish.
  • Ideally based in London but if not will need to work out of the London hub on site for several months of the year as needed.

Qualifications

  • A positive, enthusiastic approach and a real commitment to ensuring that a job is done well.
  • Great attention to detail.
  • Ability to work well within a team and be able to engage people from all areas of a business at all levels
  • Excellent communication skills, both verbal and written
  • Good IT skills and ability to learn new software programmes.

Additional Information

We are offering a competitive salary and benefits including:

  • 25 days’ holiday per year when you join. After three, five and ten years’ service with Reach, you’ll accrue one additional day of annual leave. We also have a Holiday Purchase Scheme
  • Giving back day - an additional day’s leave each year to support a cause close to your heart
  • Enhanced family leave - including maternity, paternity and adoption - and you’ll be eligible after just six months’ employment
  • As one of the UK’s top 50 Inclusive Employers everyone’s invited to join our events, programmes and networks to celebrate diversity and build an environment where all our people can thrive
  • Wellbeing support - including a 24/7 assistance programme for you and your nearest and dearest,
  • Awesome career opportunities - you’ll have support from your line manager and a range of learning & development programmes
  • member of the 30% Club, a global campaign aimed at increasing gender diversity at board and senior management levels
  • Help saving for your retirement - join our pension scheme and we’ll match contributions up to 6%

Lead Frontend Developer
Scalable Solutions
🌎 World
🚀 Management
🏠 Remote & ✈️ Relocation
Dec 14, 2023

Tasks

  • Application design and architecture.
  • Development of new interfaces on react.js using ready-made tools and developing something completely new + layout (not pixel-perfect).
  • Working out contracts (we use the contract-first approach).
  • Code review.
  • Technical development of the project and team.

Our expectations

  • Strong command of JavaScript / TypeScript.
  • Knowledge of basic data structures, understanding of algorithms and optimization methods and basic understanding of the representation of information in memory.
  • Knowledge of basic patterns, techniques and methods of system design.
  • Basic knowledge about HTTP, WebSocket networks.
  • Confident knowledge of ReactJS, Hook API, optimization methods.
  • Knowledge in the field of web application security, the main attack vectors and methods of protection against them.

Will be a plus

  • Lodash / underscore / ramda / BigNumber.js / Decimal.js / Tailwind.
  • Graphics (canvas / svg), D3 / tree.js or similar.
  • Experience with functional programming or rx.js.

Additionally

  • Willingness to discuss relocation to Georgia.
  • The ability to work from anywhere in the world.

Backend Team Lead
Scalable Solutions
🌎 World
🚀 Management
🏠 Remote & ✈️ Relocation
Dec 14, 2023

Tasks

  • Management of development teams (hiring developers, 1-to-1, planning and distribution of tasks, code review, etc.).
  • Participation in the development of the process.
  • Design of architecture and technical solutions (together with a technical specialist, architect and system analyst).
  • Compilation of technical specifications and decomposition of tasks.
  • Team training and development.
  • Development and code review.
  • Direct participation in the analysis of incidents and the development of action-points from them.

Our expectations

  • Experience in managing a development team.
  • Languages:
  • Go – confident proficiency at the Middle+/Senior level,
  • PHP, Ruby-on-Rails – be able to read code and make minor edits.
  • SQL: PostgreSQL.
  • NoSQL: Redis.
  • Message bus: Kafka.
  • CI/CD: Teamcity / Gitlab CI (at the user level. The ability to customize will be a plus).
  • Docker (experience using Kubernetes will be a plus).
  • At least 5 years of experience in commercial software development.

Will be a plus

  • Development experience in PHP, Ruby on Rails.
  • Experience in designing CRM/ERP systems.
  • Experience in designing systems according to business requirements.
  • Work experience in fintech.
  • The practice of using OpenTracing or OpenTelemetry.
  • Commercial or personal experience with blockchain, web3 and crypto products.

Additionally

  • Willingness to discuss relocation to Georgia.
  • The ability to work from anywhere in the world.

Lead Frontend Developer
RoboMarkets
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
Dec 13, 2023

Now we are looking for a Lead Frontend Developer, ready to work with high-load internal IT projects for platform management created “from scratch”.

Responsibilities:

  • Development of CRM/ARM/ERP UI system for internal usage from scratch
  • Design and implement UI/UX software according to industry standards and platform requirements
  • Participate in solution design with Back-End Developers and Analytics
  • Organise team processes, mentoring and people management
  • Collaborate with DevOps Engineers in CI/CD workflow implementation

Requirements:

  • Strong experience with software engineering, especially with front-end stack
  • Knowledge of React.js & Typescript
  • Mentoring experience, motivation to work as a team leader
  • Experience with adaptive design
  • Understanding of network transports and other common principles of client/server interaction
  • Experience with Domain Driven Design
  • English and Russian - intermediate or higher

We offer:

  • Attractive monthly salary paid in line with your skills and experience
  • A comfortable office in the center of Limassol (Cyprus)
  • Medical insurance for our employees and their families
  • Access to professional training, conferences, and paid educational courses
  • Corporate language courses
  • Evening yoga classes in office relaxation space
  • Subsidized lunches
  • Different corporate events for employees and their children
  • Sports events
  • Assistance in relocation and visa processing (if necessary)

Reputation Manager
Mercuryo
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
Dec 12, 2023

We are seeking a skilled and experienced Reputation Manager to manage strategies aimed at maintaining and enhancing our company's public image with a specific focus on compliance-related aspects. This role involves working closely with the compliance department, PR department and Compliance advisors to align reputation strategies with compliance requirements and oversee projects aimed at managing the company's reputation in compliance-sensitive areas.

Responsibilities:

  • Collaborate with the compliance department to understand regulatory requirements impacting the company's reputation.
  • Liaise with the PR department and Compliance Advisors to implement comprehensive reputation strategies with a strong focus on compliance-related aspects.
  • Formulate plans to mitigate reputational risks stemming from compliance-related issues or changes in regulations.
  • Lead and manage reputation projects specifically aimed at addressing compliance-related concerns or enhancing the company's compliance image.
  • Work closely with cross-functional teams to implement initiatives that promote a positive compliance reputation.
  • Monitor media, online platforms, and industry trends to assess the company's compliance-related reputation.
  • Develop crisis communication plans specifically addressing compliance-related crises.
  • Liaise with internal stakeholders, including compliance, legal, PR, and other relevant departments, to align reputation efforts with compliance standards.
  • Partner with external compliance reputation agencies to leverage their expertise and insights in managing the company's compliance-centric reputation.

Qualifications:

  • Bachelor's degree in Communications, Public Relations, Business Administration, or a related field. A Master's degree is a plus.
  • Proven experience (3 years) in reputation management, preferably with a focus on compliance-related reputation strategies.
  • Strong understanding of compliance regulations and their impact on company reputation.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to work collaboratively across departments and manage multiple projects simultaneously.
  • Experience in crisis management and a proactive approach to handling compliance-related reputation challenges.

Junior Project Manager
Salmon
🇵🇭 Philippines
🚀 Management
🏠 Remote & ✈️ Relocation
Dec 12, 2023

The Project Manager is a motivated and detail-oriented individual, primarily responsible int the end-to-end delivery of projects that are essential to grow the company. You will collaborate with cross-functional teams such as, marketing, operations, technology, and risk management, to ensure successful product launches and continuous improvement.

Key responsibilities

  • Collaborate with cross-functional teams to develop and launch new products and future Fintech/Banking projects that will expand the company’s offering portfolio.
  • Liase and onboard partners to grow our capabilities, footprint, and the profitability.
  • Manage the product lifecycle, from ideation to launch to ongoing optimization, ensuring that all products are delivering on their intended value proposition and achieving their desired results.
  • Work with technology teams to define product requirements and ensure that products are built and delivered on time and on budget.
  • Provide regular updates to project stakeholders. Facilitate regular cadences and adhoc discussions with project stakeholders. Build relationship and rapport with internal and external stakeholders.

Qualifications:

  • Bachelor's degree in fields, such as business, finance, math, computer science.
  • At least 3 years of experience as a project manager or part of the project team, preferably in the banking or fintech field.
  • Experience in product and project management, with a track record of launching successful complex and critical projects.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and on budget.
  • Comfortable navigating through ambiguity in a fast paced environment.
  • Has a positive attitude.
  • Willing to work in a hybrid setup with an office in Bonifacio Global City (Taguig City)
Head of Growth
Social Discovery Group
🇬🇪 Georgia
🚀 Management
🏠 Remote
Dec 10, 2023

Currently, we are looking for a Head of Growth for one of our key business verticals - Core Business to strengthen our leadership team.

Your tasks will be:

  • Drive user & revenue growth;
  • Hire and manage people as the company grows & the marketing team expands;
  • Increase market share by successfully launching new markets & further penetrating core markets;
  • Collaborate with a growth-focused team across marketing, product, design, and engineering;
  • Create a strategy for successful user acquisition, performance, brand, and lifecycle marketing;
  • Work cross-functionally to deliver an exceptional user experience;
  • Continuing commitment to marketing best practices and marketing effectiveness;
  • Develop and manage marketing budgets, report on marketing programs and expenses;
  • Creating reporting dashboard with ROI, KPIs, and other metrics tied to specific marketing programs.

Requirements:

  • Experience with developing and implementing marketing strategies on international markets (USA, Europe, Asia etc);
  • Strong knowledge of digital/performance marketing (including Google, Facebook, TikTok, etc);
  • Proficiency in marketing analytics and reporting tools such as Google Docs (Excel), BI systems;
  • Experience with retention channels;
  • Experience with budget management and financial analysis (incl. building fin models & forecasts);
  • Excellent written and verbal communication skills;
  • English B2+;
  • Highly organized with an ability to multitask and prioritize tasks;
  • Creative problem-solving and decision-making skills;
  • Ability to collaborate effectively with teams, departments, stakeholders and C-Level.

Why choose us?

  • This is an international project for a globally-minded product and that entails ambitious and unconventional tasks;
  • You will obtain experience with the latest technologies and be able to contribute to creating internal solutions;
  • You will work an environment where innovative ideas are heard and implemented;
  • You will have opportunities for career progression and development within the company;
  • You will become part of a young and efficient team of professionals that offers a lot to learn.

What we offer:

  • Remote work (you can work from anywhere);
  • Competitive salary;
  • Loyalty bonuses, referral bonuses, bonuses for extraordinary achievements;
  • Access to a wide range of personal training and development programs;
  • Own collection of branded clothing and accessories with corporate logo for different occasions (Welcome Pack, gift after probation period, for professional holidays and corporate parties);
  • Library of technical and business literature, lectures on Art&Technology and healthy lifestyle;
  • Internal gamified gratitude system: bonuses from colleagues which you may exchange them for day off, merch, team building activities, massage certificates, etc;
  • 7 sick days a year (days off), which can be used to deal with domestic issues, to take a rest and recover without taking sick leave;
  • Health benefits (either Corporate Medical Insurance or compensation for the paychecks, depends on the location);
  • Children’s education reimbursement. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per a child according to the paychecks;
  • Workplace organization (in the locations where we don't have offices or co-workings there's compensation for your workplace up to $ 1000 gross once every 3 years according to the paychecks -- rent of the co-working room, equipping the working place at home (desk, chair, Internet, etc.);
  • Participation in sports events (rafting, carting), corporate events.

Junior Delivery Manager
Reach
🇬🇧 Great Britain
🚀 Management
🏠 Remote
Dec 9, 2023

Reach’s new customer value strategy puts our customers and their experience at the heart of everything we do. We are looking for a Junior Delivery Manager to help us achieve this by ensuring we deliver great value software, on time and to budget.

Reporting to the Head of Delivery, you’ll work closely with Development and QA Leads to take delivery ownership of the requirements set out by the Product Managers. You’ll lead a cross-functional team of engineers supporting the team in the adoption of agile practices, planning software projects and overall making everything run smoothly.

Role Location

This role can be based remotely from home, and we are therefore open to candidates based across the UK.

Job Description

Although this isn’t a line management role you will be responsible for the team management of one or more Agile software teams.

We’re looking for someone who understands how engineering works. You’ll have either come from a development / engineering background or have strong experience of leading highly technical teams.

You will be responsible for fostering a great culture by being a strong role model and demonstrating great people leadership. You must have a continuous improvement mindset and be constantly looking for opportunities for improvement.

You’ll assist us in recruiting and maintaining the best talent in the industry by assessing CVs, assisting with interviews and supporting your team members with career progression.

Qualifications

  • A working knowledge of Agile methodologies.
  • Excellent influencing and negotiating skills.
  • You are comfortable working with stakeholders to resolve problems as they emerge and ensure successful project outcomes.
  • A confident and articulate communicator capable of inspiring strong collaboration within an organisation and between teams.
  • Confident at managing multiple projects and deadlines simultaneously.
  • A self-starter with a can-do, will-do attitude
  • Obsessed with the customer and deepening customer loyalty
  • Previous experience of delivering software projects using Agile methodologies would be beneficial.

We are offering a competitive salary and benefits including:

  • 25 days holiday per year when you join. After three, five and ten years service with Reach, you'll accrue one additional day of annual leave. We also have a Holiday Purchase Scheme
  • Giving back day - an additional days leave each year to support a cause close to your heart
  • Enhanced family leave - including maternity, paternity and adoption - and you'll be eligible after just six months employment
  • As one of the UKs top 50 Inclusive Employers everyone's invited to join our events, programmes and networks to celebrate diversity and build an environment where all our people can thrive
  • Wellbeing support - including a 24/7 assistance programme for you and your nearest and dearest,
  • Awesome career opportunities - you'll have support from your line manager and a range of learning & development programmes
  • member of the 30% Club, a global campaign aimed at increasing gender diversity at board and senior management levels
  • Help saving for your retirement - join our pension scheme and well match contributions up to 6%

Junior Event Management & Operations
IN-VR
🇬🇷 Greece
🚀 Management
🏠 Remote
Dec 5, 2023

As a Junior Event Management and Operations Executive at IN-VR, you will play a critical role in planning, coordinating, and executing conferences from conception to completion. This position requires a proactive, resourceful, and detail-oriented individual with exceptional communication skills and a passion for delivering exceptional conference experiences.

Key Responsibilities:

Conference Planning and Execution:

  • Manage all aspects of event planning, logistics, and execution before, during, and after conferences.
  • Ensure that events run smoothly and efficiently, handling any unexpected issues that may arise.
  • Oversee onsite event staff and provide guidance and support.

Supplier Sourcing and Negotiation:

  • Identify, source, and manage relationships with suppliers, including venues, catering services, AV equipment providers, and transportation services.
  • Negotiate prices and contracts with suppliers to optimise cost-efficiency.

Resource Management:

  • Effectively allocate and manage available resources, including budgets, personnel, and equipment, to meet project goals.
  • Create contingency plans for situations with limited resources.

Travel to Emerging Markets (Maghreb and Africa):

  • Enjoy traveling to emerging markets to plan and organise conferences.
  • Adapt to various cultural contexts and local business practices
  • Being able to think on your feet and solve problems with limited resources

Qualifications

  • Minimum of one year of experience in event management and operations, with a proven track record of successfully executing high profile & strategic conferences.
  • Full proficiency in French and English.
  • Strong negotiation and vendor management skills.
  • Excellent organisational and problem-solving abilities.
  • Ability to work under pressure and meet tight deadlines.
  • Exceptional communication and interpersonal skills.
  • Detail-oriented and resourceful in finding creative solutions.
  • Willingness to travel internationally for conference planning and execution.

Remote work:

We are a remote company which means everyone works from their home or their own office. We look for individuals that are self-starters, disciplined and can manage their own time. We want to empower our team members and set them up for success.

SRE Tech Lead
Pinely
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
Dec 2, 2023

At this stage of growth, we are looking for a SRE Team Lead. The main role will be to manage an in-house infrastructure team, internal compute cluster, and development services.

Requirements

  • Having a hands-on experience of leading a team starting from 3 people;
  • Experience in deploy, configuring and administer Linux based servers;
  • Good knowledges about Linux and network basics - protocols, services and etc;
  • Experience with bare-metal infrastructure, good level at hardware-related experience;
  • Working experience with remote Git repositories with various gitflows;
  • Be able to work with configuration management systems (Salt) and understand concepts of IaaC;
  • Know monitoring system (Zabbix, Prometheus, Grafana);
  • Basic Python/Go skills and bash skills:
  • for trading: experience with various VPN protocols (ovpn, WG, ipsec and any other)
  • for trading: experience in hardware tuning and overclocking is a plus
  • for infra: experience with KVM, with docker
  • for infra: knowledges about basic k8s concepts.

Would be great if you had this

  • Know the major lines of server hardware from leading vendors;
  • Working experience with remote Git repositories;
  • Experience in providing technical support for cloud services.
Partner Account Manager
Mercuryo
🌎 World
🚀 Management
🏠 Remote
Dec 2, 2023

Key Responsibilities:

  • Relationship Management: Develop and sustain long-term relationships with partners. Actively collect and provide information for periodic and ad-hoc due diligence reviews with partners, and promptly respond to related queries. Uphold the integrity of the due diligence process by maintaining open channels of communication and ensuring compliance with partner and industry standards.
  • Cross-functional Collaboration: Engage with technical, legal, client support and finance teams to promptly address and resolve partner concerns.
  • Technical Coordination: Understand the offerings of our partners and work closely with the internal Product team to guide the direction of product development;
  • Data Collection & Management: Systematically organize, update, and maintain partner documentation and records. Ensure that all documentation is categorized appropriately, is easily accessible and kept current to reflect the latest information and updates.
  • Contractual Leadership: Take the lead in contract negotiations with partners and act as the primary liaison between the partner, the legal team and other internal stakeholders. Oversee the agreement finalization and signing process, ensuring all terms are aligned.
  • Account Analysis: Regularly review and analyze partner accounts. Prepare and present detailed reports on account performance and insights.

Skills and Qualities Required:

  • Strong interpersonal and communication skills
  • Fluency in English is a must
  • Ability to understand technical product details
  • Negotiation skills and understanding of legal contracts
  • Analytical mindset to interpret data and trends
  • Collaborative nature to work with various internal teams
  • Organizational skills for managing multiple partners and their requirements
  • Detail-oriented with strong documentation and record-keeping skills

Preferred Experience:

  • Prior experience in partnership or account management, familiarity with the payments industry

Middle Project Manager (MENA)
Sparklo
🌎 World
🚀 Management
🏠 Remote
Nov 29, 2023

Responsibilities

  • Manage and control the project activities for MENA/ SEA region
  • Monitor compliance with the deadlines of each project stage
  • Evaluate the effectiveness of the decisions made for the project's progress
  • Maintain constant communication with the partners (in English)
  • Identify points that can be improved and propose solutions
  • Work with project performance indicators
  • Control settlements with contractors and document flow for the project

Requirements

  • Work experience in project management of 3-6 years
  • Excellent spoken and written English
  • Experience in working with documents and a systematic approach to business
  • Mobility and readiness for possible business trips
  • Advanced communication and can-do attitude
  • Excellent problem-solving and troubleshooting
  • Readiness for both routine work and work in a startup model
  • Experience in startups

Conditions

  • Ambitious tasks with a technologically advanced product that society needs
  • Competitive salary
  • Prospects for Development and growth in an international company
  • Flexible work schedule
  • Young, friendly team, lack of bureaucracy, open management
Chief Marketing Officer
Orbita
🌎 World
🚀 Management
🏠 Remote
Nov 24, 2023

As the CMO at Orbita, your main responsibilities will involve overseeing the marketing operations for the studio's projects (currently 7), developing marketing strategies, and leading a team of marketing professionals.

You will be directing our marketing efforts to achieve financial goals in the European B2B and B2C markets, specifically in areas such as AI, FinTech, LegalTech, EdTech, SocialTech.

Responsibilities

  • Monitor market trends and guide the company's marketing initiatives.
  • Collaborate with other departments to develop a unified marketing strategy.
  • Define marketing strategies that align with the company's overall strategies and objectives.
  • Develop a feasible marketing plan and oversee its day-to-day implementation.
  • Implement analytics to generate marketing reports.
  • Plan and organize marketing operations, which include product development, branding, and communications, to ensure they reflect the company's unique "voice."
  • Designing and organizing ad campaigns, PR, and other marketing efforts across various channels.
  • Assemble a highly skilled team of marketing professionals.
  • Build a strong network of strategic partnerships.

Qualifications:

  • Demonstrated success as a chief marketing officer or in a comparable position.
  • Proficient in developing effective strategies and business plans for all marketing aspects, such as branding and product promotion.
  • Strong knowledge of market research and data analysis methods.
  • Ability to apply marketing techniques across digital channels and non-digital channels.
  • A leader who possesses both creative and analytical capabilities.
  • Excellent written and verbal communication skills as well as interpersonal abilities.
  • Skilled at conducting research interviews with B2B clients in English.
  • Fluent in Russian and English (B2).

Benefits and compensation

  • Competitive salary based on experience.
  • Strong project and product cultures.
  • Work with EU, US, and Asian markets.
  • Minimal bureaucracy.
  • Flexible work hours.
  • Opportunities for professional growth and development with entrepreneurial environment.

How to apply

  • Submit your resume on Telegram
  • You must have a residency permit and bank accounts outside of Russia and Belarus.
Business Development Intern
Our National Conversation
🇺🇸 USA
🚀 Management
🏠 Remote
Nov 24, 2023

The Business Development Intern contributes to ONC’s mission of providing nonpartisan news, opinions, and policy solutions by completing essential tasks in the Business Development department. This Fall we plan to launch a crowdfunding campaign and you will help us prepare and gather the necessary information. The Business Development Intern will be responsible for assisting in research for our finalized set of financial projects, researching grants, and assisting the graphic design and video production teams with information for a short video explaining who we are and what we’re hoping to accomplish. This intern will work closely with the General Manager and Director of Business Development while also working independently.

This position is remote, with work primarily conducted over Zoom and Slack, so applicants must be comfortable coordinating in a remote environment and are expected to maintain a high level of communication. This intern must commit to at least the end of the Spring semester (April 30th, 2024).However, many people choose to extend their internship past the amount of time they initially committed to, provided their performance meets the required standards.

Benefits:

Flexible schedule, college credit, professional networking, and resume-building experience.

Compensation:

This is not a paid position.

Responsibilities:

  • Assist with research for our financial projections as we prepare to launch our crowdfunding campaign,
  • Research potential grants and fund opportunities.
  • Assist in compiling information for our graphic design and video production teams for a short video explaining who we are and what we’re hoping to accomplish.
  • Communicate with the CEO, General Manager, and Director of Business Development professionally about deliverables, timelines, business plans, and any ideas.
  • Cultivate and maintain relationships with key stakeholders, including sponsors, donors, and partners.

The Business Development Intern should have the following skills, education, and experience:

  • This role would be particularly good for MBA candidates or those working towards a degree in Business Administration, Finance, and/or related fields
  • Excellent written and verbal communication skills (English) are required
  • Responsive, consistent, and effective communicator, even during conflict
  • Ability to work remotely and on their own schedule in order to make deadlines
  • Google Workspace experience preferred
  • Ability to attend weekly company-wide meetings
  • Ability to attend weekly Business Development Department meetings
  • Must be authorized to intern in the U.S.
Project Manager
Mercuryo
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
Nov 23, 2023

Requirements:

  • Work experience of at least 3 years as a Project Manager / Team Lead / System Analyst / Delivery Manager in a high pace IT development team
  • Experience working in fintech / core functionality team
  • Strong knowledge of today’s development process and stages
  • Skilled in agile methodology and rituals
  • Strong communication skills (both verbal and written): ability to clearly set tasks to developers, to solve conflicts, to stand for interests in a peaceful way
  • Technical background, analytical skills, system thinking
  • Being effective working with remote teams
  • Experience in writing technical specifications and requirements
  • Carefulness in management of tasks and internal documentation (Jira/Confluence)
  • Experience working with high-load systems;
  • A high level of independence, willingness to own tasks and fill responsibility gaps
  • Confident spoken and written English (not lower than upper-intermediate) and Russian

Responsibilities:

  • Operate a cross-functional IT development unit (squad) within a big team
  • Resolve any current issues related to the project under work
  • Be a single frontman of the unit in internal and external communications
  • Manage full cycle of development, including production releases
  • Maintain business requirements and value of every task being delivered by the unit
  • Manage priorities and backlog of the unit
  • Work out new tasks with the business/product/analysts
  • Manage the deadlines
  • Analyse, decompose, evaluate, control execution of the tasks
  • Organize the work in the unit the best and efficient way, using Agile methodologies
  • Collect and process business requirements, translate them into tasks
  • Manage expectations of business customers
  • Build effective communication with teammates across the entire company
  • Keep excellent order in Jira / Confluence
Product Owner/Analyst
Finom
🇨🇾 Cyprus
🚀 Management
✈️ Relocation
Nov 22, 2023

We are looking for an IT Analyst who will help in implementing all the new things in our products that we write and dream about.

What You Will Be Doing

  • Build the product based on the needs and pains of our customers, describe how the future product or feature will work and interact with them;
  • Develop technical documentation on business processes involving customer interactions with our products and maintain this documentation up to date;
  • Closely interact with and advise the development team on issues related to documentation, participate in product's business testing;
  • Involve in maintaining the project backlog.

Who You Are

  • Think analytically and are attentive to details;
  • Know how to collect requirements and analyze them;
  • Can properly structure information and clearly formulate the tasks;
  • Know how to visually represent a complex process with a relatively simple flowchart;
  • Have experience in developing functional and technical requirements / describing use cases;
  • Can take the sole responsibility for a given assignment;
  • Speak good English, and are able to clearly express your ideas and thoughts to the team and internal clients.

Nice to have:

  • Have ever worked in a diverse team on complex products;
  • Experienced in Agile methodologies (Scrum, Kanban);
  • Are aware of what is happening on the Fintech market.

What You Will Get In Return

Combining Work and Socializing

Discover the perfect fusion of work and social engagement with our hybrid working approach. Join us in our elegant offices situated along the picturesque Mediterranean Coast in Paphos, Cyprus, and in the heart of Europe, including Amsterdam, the Netherlands, Poland, and Spain. Enjoy the flexibility of travelling and working fully remotely from time to time.

Work & Swim Program

Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying the breathtaking Mediterranean views.

Embrace Entrepreneurship and Focus on Our Collective PRIZE

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every member of our company, from junior team members to our founders. Together, we work tirelessly toward a shared PRIZE.

Experience Continuous Growth

Our company is on an upward trajectory, and so are you. We provide you with the resources and opportunities for continuous personal and professional growth.

The Opportunity to Make a Genuine Impact

Join us in shaping the future. We cherish innovative ideas and boldly experiment with new technologies, tools, and methodologies. We actively encourage your participation in making a substantial impact.

Receive Unwavering Support and Care

At our company, you're never alone. We're dedicated to your well-being and success, offering constant support and care throughout your journey with us.

Next Steps

Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within the next few days.

Head of Customer Success
OpsLevel
🇨🇦 Canada
🚀 Management
🏠 Remote
Nov 22, 2023

At OpsLevel, Customer Success consists of Customer Success Managers (CSMs), and Customer Success Engineers (CSEs), who partner together to play a key role in ensuring long-term retention and growth.  The Head of Customer Success will be tasked with building and managing a team that is expected to assist customers with achieving business outcomes.  This is a full-time North America-based remote position reporting to our CEO.

What You’ll Be Doing

  • Build and manage all aspects of OpsLevel’s rapidly scaling Customer Success function, globally.
  • Coach and develop the team to deliver a world class customer success experience.
  • Define and design a customer journey, including key customer interactions and expected value propositions and metrics for each.
  • Develop playbooks for key phases of the customer journey including Onboarding, Adoption, Renewal, and Expansion.
  • Bring the voice of the customer to OpsLevel as you partner with engineering, marketing, and product to deliver a best-in-class customer experience.
  • Measure, report, and analyze account health, playbook progress, account sentiment in order to optimize the customer journey continuously through innovative practices focused on driving adoption, retention, and expansion.
  • Analyze churn and develop a deep understanding of churn drivers and develop churn mitigation strategies.
  • Manage operational dashboards to monitor changes in performance and customer health. Produce weekly, monthly, and quarterly reporting as required.
  • Develop, measure, and maintain operational excellence for the Customer Success team including Key Performance Indicators (KPIs).
  • Develop and present strategies to executive leadership on topics such as improved adoption, reduced time-to-value and influencing of customer expansion.
  • Design, develop, and launch specialized engagement models for OpsLevel’s various customer segments, including high-touch, scaled and digital delivery playbooks and processes.
  • Monitor, track, and report on escalation paths for customer requests and develop processes to ensure follow-up with customer escalations, issue resolution, customer satisfaction, and internal product prioritization.
  • Establish, measure, and monitor KPIs and metrics to track team goals and drive operational efficiency with a focus on product adoption, customer health, and advocacy.
  • Drive strategic initiatives such as developing best practices documentation, playbooks, and customer enablement opportunities.
  • Collaborate with cross-functional teams to advocate for customers and to improve overall customer experience.

What You Bring

  • 5+ years of management experience in organizations with a strong brand of outstanding customer success.
  • Ability to build and scale foundational processes, as well as deep familiarity with setting up operations and tooling.
  • Demonstrated ability to flourish in globally distributed teams.
  • Customer-focused mindset, with strong advocacy to ensure customer issues are resolved with urgency.
  • Proven ability to work with cross-functional teams to improve the customer experience.
  • Creative, analytical and results-driven orientation, demonstrated through the ability to draw conclusions, themes, and trends from data analysis, make recommendations on findings and communicate results effectively.
  • Experience with long term business planning and strategy setting at the executive leadership level.
  • Experience with executive stakeholder management and a strong executive presence.
  • Ability to travel up to 25% of the time when needed.

Essential Qualifications

  • Comfortable working in a fast-paced startup environment
  • Experience working with technical customers in the software development or DevOps domains
  • Collaborative and team-focused, with a willingness to take initiative
  • Preferred: Experience guiding enterprise organizations through transformational change in technical domains

Compensation

We offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.

What do I need to interview with OpsLevel?

Not much!  A working web camera, microphone, and (ideally) a quiet place with minimal background noise.

Junior Product Owner
Utorg
🇦🇪 United Arab Emirates
🚀 Management
🏠 Remote
Nov 21, 2023

We are an international team of young and ambitious professionals united by a passion for innovations and belief in the decentralized world. And now, we are looking for a Junior Product Owner who will strengthen our team and contribute to the success of our products and the bright future of Web3.

Responsibilities:

Develop existing blockchain/fintech products with a strong focus on our B2B clients. This involves:

  • Close interaction with founders, CTO, and direct supervisor, so there's little room for major mistakes.
  • When it comes to a number of possible user scenarios, products are fairly restricted. In the beginning, there will be few B2C user interviews, funnel optimizations, etc. Main growth opportunities for the company will be found in integrations with new payment systems, optimizations in compliance/KYC/anti-fraud systems, and other areas.
  • Cultivate an understanding of the needs of B2B clients and the market we operate in.

Key Skills:

  • Tech savvy: we expect you to be able to grasp the main technical aspects and understand at the PRD development stage how everything will be implemented and be able to discuss this at a high level with the CTO. If something is unclear, you don't hesitate to ask colleagues.
  • Understanding of the ownership concept: You're given a feature, and you're fully responsible for it. This includes:
    1) Refining requirements with the CTO/supervisor/founders to achieve the fastest possible time-to-market. We give you a specific business pain point and a proposed solution - you fine-tune it with us. If the feature is small in scope, you handle it independently, but you'll need to defend its implementation.
    2) If necessary, you do both market research and read through API documentation to get an understanding on what needs to be on the technical level.
    3) Design collaboration with colleagues from the design department.
    4) Answer product questions that arise from the technical team during feature development.
    5) Acceptance testing - after the QA team validates that there are no bugs, you'll conduct testing and validate that everything is done according to the initial vision.
    6) As needed, draft instructions for support and merchants - FAQs, how to troubleshoot if something goes wrong, etc.

Ideal Candidate Experience (one of the three options):

1. You're making a career switch from a technical role (developer or QA) to product management. Education doesn't matter - whether you have it or not, and what type.

2. You have a technical education (and you've been coding throughout your studies), you worked in the IT industry, but not in your specialization (project manager, BA, technical support, etc.).

3. You don't have a technical education or coding experience, but:

  • You're keen on blockchain and web3 - and we'll verify this in real-time.
  • You will learn to code in your free time - we don't expect you to become a developer, but we expect you to be able to do basic frontend/backend/DB things, as it's crucial for us that you understand the mindset of your technical colleagues and what exactly they are doing.

For the third case, we expect you to provide us with a Cover Letter describing the most interesting trends in crypto for you and the token distribution in your portfolio (why these specific tokens, how your opinion about your portfolio changed, why, and how you responded).A significant plus would be if you've completed one or all of the courses from GoPractice, Krasinsky's unit economics, or Zamesin's JBTD.

Reason for Technical Skill Requirements:

At this stage of the company's development, we follow a technology-driven approach. Clients' major needs are clearly defined, and their satisfaction is often achieved through non-trivial blockchain solutions or by expanding our offering through technical integration of new payment methods, service providers, etc. The speed and quality of decisions made by people without a technical background were found to be below our requirements due to a lack of understanding of the technical implementation.

Why We're Looking for a Junior, Not a Middle/Middle+ product owner:

  • To support several current products, there will be a small team consisting of 1 backend developer, 1 frontend developer, 1 QA, and if necessary, 1 designer. In terms of maintaining existing products, this is roughly sufficient as other colleagues are occupied with different tasks.
  • The level of product uncertainty is very low (what to do, why, how much money is in there, etc.) - as described above, given the limited user scenarios, there's minimal room for error. Additionally, there's guidance from colleagues.

In conclusion, there's little room for imagination (we're not building spaceships, we're making money) due to limited resources under your control, yet you have a definite business impact. The more money we make and the more confidence we feel in you, the more responsibility and resources we will provide you with.

Your KPIs for 1-3-6 months:

1 Month: Familiarization

  • Immersion into your product domain.
  • Building connections with team members.
  • You're handed a backlog of simple yet necessary features.
  • You deliver at least 1 feature to production.
    You begin work on the concept of 1 complex feature.

3 Months: First Tangible Business Impact - this determines whether your probationary period was successful or not.

  • You have fewer blind spots regarding the products.
  • There's tangible delivery from you with a clear business impact for the company - the first major feature.
    You engage in iterative improvement of products, progressively releasing essential minor features for internal users (support, compliance, etc.) and external users (B2B merchants, B2C customers, etc.).

6 Months: Comfort Zone

  • You have more deliverables with a clear business impact for the company.
  • Thanks to your improvements, we can see changes in revenue or product metrics when comparing figures from the time of your hiring to now.
  • You feel comfortable within your area of responsibility.
  • We feel comfortable knowing you have the products under control and have a clear roadmap.

Test case

  • There is one, and it's mandatory.
Senior Product Manager
Smartcar
🇺🇸 USA
🚀 Management
🏠 Remote
Nov 19, 2023

As a Sr. Product Manager at Smartcar, you’ll have the opportunity to influence the direction of the product by working closely with multiple teams across the company such as Engineering, Design, Sales, Marketing, Support, and more.

In this role, you will report directly to Joel Cloralt, our Director of Product.

Feel free to check out what our interview process looks like.

This role is remote within the United States. We'd love for you to join us!

Key Responsibilities

  • Interact with prospective and current customers to listen, understand, and document their business needs. Additionally, interact with end-users utilizing the applications developed by our customers to gain insights into their unique needs
  • Utilize a data-centric approach by building, maintaining, and monitoring dashboards that track product utilization among our existing customers through our self-service tool
  • Facilitate clear communication among stakeholders, ensuring they grasp the rationale behind the initiatives you’re advancing, and that there is a common understanding of the problem at hand
  • Create clear, concise, and effective product documentation
  • Explore methods for rapidly validating hypotheses and testing new concepts to obtain stronger signals on our assumptions. This includes, but not limited, to lean experiments and A/B tests
  • Work closely with design, engineering, and cross-functional teams to collaboratively develop and deliver optimal solutions for specific problems within an iterative process, while ensuring effective communication throughout the process
  • Collaborate with Marketing and various stakeholders to effectively communicate the value proposition while launching new products and features
  • Drive how a solution fits within the broader product experience, shaping its discovery, utilization, perception, and comprehension
  • Seek solutions that deliver substantial impact rather than focusing solely on minor optimizations
  • Collaborate with the product, design, and engineering teams, as well as gather feedback from customers, sales, marketing, customer success, and research to align the product roadmap with company objectives, strategy, and customer needs

Who You Are

  • 5-8 years of experience in product management at a B2B software company
  • Problem-focused, not solution focused
  • Experience working with BI tools for data reporting
  • Curious, creative, and strategic mindset with great attention to detail
  • Strong technical understanding of how software products are built
  • You empathize and understand the perspective of others. Internally with colleagues and externally with customers
  • Strong verbal and written communication skills
  • Ability to break down technical concepts into easily understandable terms
  • Proactive with learning about new technologies and market trends

Bonus

  • Experience working in product management at an API product company or developer tools
  • Experience with software development (you built your own website or side project counts)

Compensation and Benefits Package

  • Base salary determined by years of experience: $155,000 - $175,000
  • Equity
  • Remote work within the United States
  • Health, Dental and Vision covered at 90% for all plans and 80% coverage for dependents, which amounts to approximately 11 thousand dollars a year
  • 401K matching at 4%
  • Unlimited PTO
  • Wellness stipend of $50 a month
  • Cell phone and Internet stipend of $50 a month
  • $300 yearly learning and development stipend
  • $350 work-from-home stipend
  • 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week Factor subscription
  • 10 days of paid bereavement leave

Expected Hours

  • You are free to work standard work hours for your time zone.
  • One important note: Most of the team is based on the west coast therefore please expect to be available between the hours of 9AM and 4PM PT for outreach or meetings. We will do our best to ensure meetings are not late in your evening, but will not always be able to do so

Sponsorship

  • We do not currently support any new sponsorship opportunities or sponsorship transfers for this role
Program Management Office Intern
Elbit Systems of America
🇺🇸 USA
🚀 Management
🏠 Remote
Nov 19, 2023

The Program Management Office Intern is a part-time position that assists in developing, planning, executing, and measuring success of Program Management Office initiatives. The PMO Intern will work with a cross-functional team (PM, PMO, Mission Assurance, Engineering, Contracts) to assist in modeling the PM organization structure and processes and will assist in analysis of monthly program status. This task will also require the PMO Intern to work independently and to present recommendations to the PMO leadership team. The Intern works under the direction of the Sr. Director, Program Management Office to support the company’s business objectives to strengthen the program/project managers and improve program execution.

Responsibilities & Tasks:

  • Assists in the monitoring of financial and schedule performance of projects on a monthly and quarterly basis.
  • Work with project manager and control account managers (CAM) to support monthly and quarterly variance analysis and forecasts.
  • Assist with modeling of Program Management processes and organization structure in Cameo Enterprise Architect (using the Business Process Modeling and Notation [BPMN] standard).
  • Assess existing processes to identify opportunity to streamline and improve processes.
  • Support PMO with modeling, adapting PM Process to support Agile development methodologies (must be closely aligned with Engineering and Mission Assurance).
  • Collaborate with others to develop content for and publish PMO monthly newsletters, must be able to effectively plan for deadlines, and work efficiently to deliver approved content by deadline.
  • Support program health assessments on a quarterly basis.
  • Support other PMO initiatives as identified and prioritized by PMO leadership.

Outside Business Relationships:

  • Collaborates effectively with others in the department and across the organization.
  • Will work closely within the PMO as well as with the Engineering and Mission Assurance functions.
  • Must be capable of presenting PMO initiative plans and progress to leadership.

Qualifications

  • Must be enrolled in an accredited college or university, preferably pursuing a business, aerospace engineering, or another engineering discipline.
  • Graduate business or engineering students preferred.
  • Process mapping experience is desired.
  • Remote work is acceptable with occasional onsite support in Ft. Worth

Here Are Some of the Great Benefits We Offer:

  • Most locations offer a 9/80 schedule providing every other Friday off
  • We offer a flexible work schedule that allows your class schedule to be the priority.

It has been and will continue to be the policy of Elbit Systems of America to recruit, hire, train, and promote into all job levels based solely upon job-related qualifications without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, genetics or citizenship status.

Head of Marketing
Adapty.io
🌎 World
🚀 Management
🏠 Remote & ✈️ Relocation
Nov 19, 2023

We are looking for an exceptional head of marketing at Adapty to define our external communication with app developers, build marketing funnels with great conversion rates, and explore new marketing channels. The main objective for this position is to boost Adapty’s brand visibility and recognition across different regions.

In this role, you will…

  • Develop and execute marketing strategies: prioritize marketing channels, build marketing business plans, and control execution.
  • Build the team: control human resources and talents, hire leaders and executives for new marketing channels.
  • Set targets and analyze your team results in numbers: measure team performance across different channels, set targets, and hit against benchmarks, take care of P&L and our unit economics.
  • Manage our tone of voice and external communications: work with the software engineer's audience to be the voice of Adapty in public in all our communication.
  • Help the sales team convert leads: create high-quality materials both for private and public chats.

You will be a great fit if...

  • You have deep knowledge of the app market: ideally, you know how to monetize mobile apps with in-app subscriptions, how to work with paywalls, user acquisition, etc. You’re professional in the mobile market and can keep a conversation with other pro app makers. You know their pains and know how Adapty can solve them.
  • You worked with B2B SaaS: you have experience with various marketing channels (conferences, emails, CRM) including performance marketing. You know multitouch attribution and cross-channel marketing.
  • You have proven experience: you have strong traction in successfully building and leading high-performing marketing teams and can prove it with numbers.
  • You're about numbers and know unit economics: you carefully deal with marketing numbers, know what unit economics is about (can build a simple financial/p&l model), can set a benchmark, and plan a profitable and healthy marketing strategy
  • You are a fluent English speaker: you can easily talk to customers and manage the team in English.

What you may expect from working with us...

  • Motivated team with an awesome product, ready to accelerate our growth multiple times over. We are already on a great growth path, but your input can take us to the next level
  • Direct communication: we keep things simple and transparent, ensuring you focus on what matters most - getting things done
  • Fast-track Impact: Get quick and clear feedback on your work from the market. Join us as we break into different markets and expand into other exciting opportunities.
  • Flexible Remote Work: Work from anywhere with a schedule that fits your life. While our core team is operating in Europe, we are open to consider candidates from other parts of the world
  • Travel for Conferences: Get the chance to attend events all over the world, meet new people and spread the word about Adapty
Chief Architect
Expel
🇺🇸 USA
🚀 Management
🏠 Remote
Nov 17, 2023

Since this role is primarily responsible for leading projects with a group of software architects, engineers and data scientists, we value interpersonal and leadership traits mixed with technical breadth over technical depth. So, even if you don't fulfill all of the technical skill requirements, please reach out!

What Expel can do for you

  • Drop you into the middle of a fast-growing cybersecurity company with some of the most enthusiastic customers and engineers you’ve ever seen
  • Give you the chance to create new technologies from the ground up
  • Place you at the helm of a core group of engineers who care deeply about quality, innovation, inclusivity, community, and technical excellence
  • Give you an opportunity to have a strategic impact on the business through collaboration with Product Management, the CTO, and the VP of Engineering and her team
  • Provide public speaking and content creation opportunities to help grow your personal brand
  • Continue your technical and leadership journey through education and mentorship

What you can do for Expel

  • Improve and maintain the cloud-native architecture of Expel’s Workbench platform
  • Collaboratively advise principal engineers on architectural strategy based on your knowledge of the larger context
  • Ensure we understand how kicking tech debt down the road impacts our business and show us a path forward
  • Partner with the CTO and data science team to rationalize delivery of platform features with innovation in support of the long term technical vision
  • Proactively support engagement and innovation from all levels of engineering
  • Communicate Expel’s technical architecture to relevant outside parties, such as customers, prospects, investors and partners.

What you should bring with you

  • 10-15+ years of professional experience in engineering and architecture roles, including experience mentoring or managing architect or principal level engineers
  • Excellent active listening, negotiation, and conflict management skills across communication styles and levels from deeply technical through executive
  • Passion for and extensive experience in architecting large scale cloud platforms with cloud-native services in at least one of the top cloud providers - GCP (preferred), AWS, Azure
  • Solid design patterns for databases, including deep understanding and advocacy of optimization strategies, scalability, performance, security, caching, etc. (SQL and/or NoSQL, experience with PostGres, BigQuery or Bigtable preferred)
  • Expert knowledge of leading practices with logging, monitoring, observability, and application security
  • Previous proficiency in multiple languages (compiled and scripting) - e.g. Go, Node, Python, Java
  • Strategic mentality on quality and all types of testing across multiple platforms/services.
  • Experience in the cybersecurity field preferred

Additional notes

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits.

We're only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.

Operations Manager
Mercuryo
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
Nov 17, 2023

Operations Manager provides supervision and hands-on support for product-wide operations related to a specific business process. The ultimate goal of an Operations Manager is to keep this process running and enhancing according to the goals set. This position involves understanding of product enhancement and support operations, managing day-to-day metrics and system settings, assisting the team, engaging in external communications. A successful candidate to this position should be capable of working in a mix of roles of Business Operations Manager and IT Project Manager.

Responsibilities:

  • Ensure smooth operation of the related IT systems and business processes
  • Oversee daily metrics and adjust admin settings accordingly
  • Assist the team and partners on handling special cases, take a lead in investigation of the root cause
  • Oversee production support teams, user technical support, production job schedules
  • Handle tech related issues on payment providers’ integrations, including consulting of tech teams
  • Lead the improvements of the business processes related to payment providers
  • Monitor and keep the related product metrics within the set targets and boundaries, including the metrics for costs, profit, risk levels etc.
  • Manage relationships with third-party vendors for support and project management
  • Keeping the related product documentation full and up-to-date
  • Understand and track applicable regulatory and reporting requirements
  • Manage periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
  • Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
  • Perform any other duties as required or assigned

Requirements:

  • Bachelor’s degree or equivalent in Information Technology, or related field
  • 2+ years’ experience working in Operations management, Project management or related role in payment processing / internet acquiring / other payments related service.
  • Knowledge of functioning of PSPs (payment service providers), payment systems
  • Familiarity of accounting of payment transactions
  • Experience working with vendor contracts and licensing
  • External customer-facing production support experience
  • Detail-oriented, with superior verbal and written communication skills
  • Strong critical thinker with problem solving attitude
  • Excellent organizational skills with the ability to juggle multiple tasks at once
  • Proactive mindset
  • Strong analytical skills
  • Skilled in Microsoft Excel
  • Confident spoken and written English and Russian

Тeam Lead (PHP/Ruby/Go)
Scalable Solutions
🌎 World
🚀 Management
🏠 Remote & ✈️ Relocation
Nov 15, 2023

Tasks

  • Management of development teams (hiring developers, 1-to-1, planning and distribution of tasks, code review, etc.).
  • Participation in the development of the process.
  • Design of architecture and technical solutions (together with a technical specialist, architect and system analyst).
  • Compilation of technical specifications and decomposition of tasks.
  • Team training and development.
  • Development and code review.
  • Direct participation in the analysis of incidents and the development of action-points from them.

Our expectations

  • Experience in managing a development team.
  • Languages:
  • Go – confident proficiency at the Middle+/Senior level,
  • PHP, Ruby-on-Rails – be able to read code and make minor edits.
  • SQL: PostgreSQL.
  • NoSQL: Redis.
  • Message bus: Kafka.
  • CI/CD: Teamcity / Gitlab CI (at the user level. The ability to customize will be a plus).
  • Docker (experience using Kubernetes will be a plus).
  • At least 5 years of experience in commercial software development.

Will be a plus

  • Development experience in PHP, Ruby on Rails.
  • Experience in designing CRM/ERP systems.
  • Experience in designing systems according to business requirements.
  • Work experience in fintech.
  • The practice of using OpenTracing or OpenTelemetry.
  • Commercial or personal experience with blockchain, web3 and crypto products.

Additionally

  • Willingness to discuss relocation to Georgia.
  • The ability to work from anywhere in the world.

Compensation & Benefits Manager
Finom
🇨🇾 Cyprus
🚀 Management
🏠 Remote & ✈️ Relocation
Nov 15, 2023

As the Compensation & Benefits manager, you will be responsible for defining, delivering and evaluating policies and programs in the Compensation & Benefits space. You will be critical in managing company people costs and leading global compensation and benefits across our four countries (Cyprus, Poland, The Netherlands, and Spain).

What You Will Be Doing

  • People budget processes and forecasts, being the liaison with the Finance team
  • Monthly control and analysis of employment costs (internal, external, freelancers and outsourced)
  • Compensation strategy definition and implementation as a project manager, variable pay programs design and implementation (bonus, commissions and long-term incentive models).
  • Benefits strategy definition and implementation, customizing locally as needed
  • Perform benchmarks (wages and total rewards), classify jobs and carry out various cost analyses
  • Salary review and other Compensation & Benefits process implementation
  • Reporting and data analysis, to identify improvements and advise the business on actions to be taken.

Who You Are

  • Bachelor's/Master’s Degree in Economics, Business, Human Resources or a related field
  • Specialized training, program or certification (e.g. WorldAtWork Remuniration programm)
  • +7 years of experience in a similar position, with exposure to the business. A background in IT or FinTech is preferable.
  • Experience in Compensation and Benefits in multinational companies (European market)
  • Excellent problem identification, analysis and solving skills
  • Analytical skills and attention to detail
  • Advanced use of MS Excel and PowerPoint. Experience with reporting systems like Power BI.
  • Fluent in English (+C1)
  • You are a collaborative team player, a self-motivated individual who takes ownership, eager to learn and willing to take challenges, hands-on and flexible
  • Skillfully communicate and advocate compensation programs to enhance managers (incl. C Suite) and employee engagement and understanding.
  • You have outstanding communication and organisation skills, solid analytical and problem-solving abilities.

What You Will Get In Return

Combining Work and Socializing

Discover the perfect fusion of work and social engagement with our hybrid working approach. Join us in our elegant offices situated along the picturesque Mediterranean Coast in Paphos, Cyprus, and in the heart of Europe, including Amsterdam, the Netherlands, Poland, and Spain. Enjoy the flexibility of travelling and working fully remotely from time to time.

Work & Swim Program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying the breathtaking Mediterranean views.

Embrace Entrepreneurship and Focus on Our Collective PRIZE

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every member of our company, from junior team members to our founders. Together, we work tirelessly toward a shared PRIZE.

Experience Continuous Growth

Our company is on an upward trajectory, and so are you. We provide you with the resources and opportunities for continuous personal and professional growth.

The Opportunity to Make a Genuine Impact

Join us in shaping the future. We cherish innovative ideas and boldly experiment with new technologies, tools, and methodologies. We actively encourage your participation in making a substantial impact.

Receive Unwavering Support and Care

At our company, you're never alone. We're dedicated to your well-being and success, offering constant support and care throughout your journey with us.

Next Steps

Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within the next few days.

Standard interview process:

  • Application Review - 3 - 5 days
  • Recruiter Interview - 30 min -45 min
  • Hiring Manager Interview - 45 min - 1 hour
  • Test Task
  • Final Interview - 45 min - 1 hour
  • Offer

Please note the order and duration of each step can vary depending on the type of position and seniority level.

Product Marketing Manager
CoinTracker
🇺🇸 USA
🚀 Management
🏠 Remote
Nov 12, 2023

Join CoinTracker as the inaugural Product Marketing Manager, pioneering our marketing efforts for millions of crypto users. You will be telling our story externally, creating compelling narratives to grow and retain paying users, and leading impactful product launches. Be autonomous and creative to drive the future of CoinTracker's success with crypto users.

1-year outcomes

  • CoinTracker is the clear perceived leader in crypto taxes
  • Crypto industry recognizes CoinTracker’s leadership in crypto tax rules
  • Built CoinTracker external narrative
  • Built CoinTracker release and announcement calendar

You will

  • Create a strong narrative on the value of the product and translate it into persuasive consumer messaging, sales/partnership collateral, presentations, and content that can be used across various marketing channels
  • Develop content tailored to user cohorts across blogs and emails and own publication
  • Define and segment target customer personas and tailor marketing strategies and campaigns to address each segment's specific needs and pain points
  • Partner with cross-functional leadership including design, engineering, product, and partnerships
  • Conduct market research to gather data on target markets, customer needs, and competitive landscapes. Use market research to inform compelling positioning, inform product strategy, and identify growth opportunities
  • Lead go-to-market development and execution of new product launches
  • Publish world-class content about regulations, crypto taxes, user insights

Some of the skills that we are excited about

  • 7+ years of experience as a product marketer or related function (e.g., product management, content marketing)
  • Proven impact in product marketing to grow and retain users
  • Impeccable written and verbal communication
  • Ability to craft compelling narratives and messages that resonate with target audiences
  • Strong knowledge of the crypto industry and interest in crypto
  • Proficiency in marketing tools and analytics platforms (e.g., Iterable, Ghost)
  • Strong project management and cross-functional collaboration skills

Operations Manager
Woflow
🇵🇭 Philippines
🚀 Management
🏠 Remote
Nov 12, 2023

We are looking for an Operations Manager to join our fully-remote workforce and become a key part of Woflow’s global data delivery efforts. Our Menu Transcription team is the pulse of Woflow, ensuring all data tasks are completed quickly and effectively using Woflow’s suite of proprietary software tools for multiple lines of business (LOBs). The Operations Manager will oversee the overall end-to-end process for a specific client account or region.

A strong Operations Manager must have superb time management skills and can multi-task with ease, all while communicating effectively with their peers and team leaders. They are obsessively focused on the details, and have an eye for spotting (and fixing) their mistakes before anyone else does. They are also a natural at solving problems and will stop at nothing to get the job done right.

What will you do:

Whoever fills the role of an Operations Manager for Woflow will be doing the following:

  • Work closely with team leaders and quality team to ensure daily/weekly/monthly output targets are met, on time and accurately;
  • Use Woflow’s proprietary tools to perform a variety of data structuring and standardization tasks;
  • Attend daily/weekly/monthly Quality and Development meetings (as invited) and work with L&D and Quality to develop all learning/training materials for relevant client(s);
  • Communicate reliably and effectively with all team members (auditors, pod leaders, managers, etc.) via proper channels;
  • Identify key problems or issues with the data structuring and standardization process as they arise and drive efficiency and quality;
  • Be responsible for the menu team’s adherence to client SLAs, both turnaround time and quality;
  • Track and improve overall team efficiency and budget;
  • Oversee and facilitate the successful scaling of the team to meet new output targets.

To be a successful applicant for the Operations Manager role at Woflow, you must have the following qualifications:

  • At least 2-4 years experience in an operations lead or management position or anything similar. A strong plus if you have worked in a 24/7 environment or have previous menu transcription experience.
  • Must have experience leading a team of at least 15+ team members / direct reports;
  • Must have an interest in working in a fast-paced, high pressure environment;
  • Native or bilingual proficiency in the English language, both written and spoken. If you know other languages too, that’s great.
  • You are highly proactive, curious and driven. You seek answers to things you do not know.

Business Development Manager
Paysonix
🌎 World
🚀 Management
🏠 Remote
Nov 11, 2023

What will you do?

  • Be the main point of contact for existing payment providers – keep things running smoothly and address any issues that pop up
  • Grow partnerships by launching new payments methods and expanding into new regions
  • Hunt down promising new partners in existing and new areas to broaden our payment portfolio
  • Build trusting, long-haul relationships with payment partners
  • Track changes to conditions, issues, and key details in the partner database
  • Support other departments on payment partner operations

You’re a perfect fit if you:

  • Have 1+ years of experience working with B2B clients/partners
  • Can negotiate like a pro
  • Love analyzing things and finding insights
  • Knows English way beyond “London is the capital of Great Britain” (B2 or higher)
  • Bonus points is you know the fintech industry inside out

Does that sound like you? If so, let us know!

What you get in return:

  • Remote or hybrid work from Yerevan
  • Comprehensive onboarding
  • Comfy workspace & work equipment
  • Professional growth & English classes
  • Driven culture & tight-knit team
  • Hefty health package
  • Taxi reimbursement
  • Yummy lunches

Head of Cloud IT Infrastructure
Social Discovery Group
🌎 World
🚀 Management
🏠 Remote
Nov 10, 2023

We are seeking for a Head of Cloud IT Infrastructure who will have a pivotal role in implementing a cloud infrastructure for our company's products.

Your primary responsibilities will include:

  • Providing resilient computing resources on demand.
  • Offering monitoring and incident processing services.

We expect you to meet the following requirements:

  • Possess a minimum of 5 years of IT management experience.
  • Have a successful track record of moving servers to cloud storage.
  • Have experience in budgeting and cost optimization.
  • Be familiar with ITIL.
  • Have experience in managing infrastructure, both on virtual cloud and public ones (VMM, AWS, Azure, GWS).
  • Have experience in incident management and troubleshooting using tools like Datadog, Kibana, Jira, Zabbix and Grafana.
  • Have experience in vendor management and project management.
  • Fluent English & Russian.

Nice to have:

  • Experience in virtualization (Hyper-V)
  • Knowledge of Kubernetes.
  • Knowledge of CDN (Akamai, CloudFlare).
  • Knowledge of load balancing (Nginx).

What do we offer:

  • Remote opportunity to work full time;
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • Full payment for professional training, international conferences and meetings;
  • Corporate discount for English lessons;
  • ​Health benefits. If you are not eligible for Corporate Medical Insurance, the company will compensate up to $1000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance, or on doctor’s fees for yourself and close relatives (spouse, children);
  • ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in the locations where we have offices or co-working. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.

Sounds good? Join us now!

Scheduling Supervisor
Conversant Group
🌎 World
🚀 Management
🏠 Remote
Nov 8, 2023

The Scheduling Supervisor for the Grypho5 Managed Services Engineering Team is principally responsible for coordinating, distributing, and monitoring service delivery for technical support and project service tickets. This position reports to the Director of Managed Services and is 100% remote.  

An ideal candidate will be able to:

  • Manage and maintain SLA adherence for multiple service boards and engineers while maintaining maximum quality of service
  • Triage and prioritize inbound activity and distribute service tickets, to the best available resource, able to meet or exceed contracted SLAs
  • Identify service tickets which are either in jeopardy of breaching SLAs or which are not making appropriate progress within the desired service ticket lifecycle
  • Additional duties will include monitoring and reporting performance utilization, workflow distribution, and SLA adherence metrics to management.  

Responsibilities

  • Ensuring appropriate workload distribution by monitoring all assigned service boards for service tickets to be assigned
  • Responding to clients telephone calls and tickets
  • Communicating with clients regarding their requests and requirements
  • Monitoring, triaging, and updating service tickets for “Priority” and “Criticality” to ensure SLA adherence
  • Escalating potential SLA breaches
  • Distributing complex technical requests to appropriate skilled resources denoted by the SLA
  • Coordinating and distributing work assignments to all Managed Services resources
  • Monitoring all assigned engineers for workload saturation
  • Escalating service tickets as needed to ensure timely resolution of service tickets
  • Reviewing finished service tickets for completeness
  • Coordinating on- and offboarding service tickets and projects
  • Maintaining detailed documentation on standard operating procedures used for the SLA Coordinator role
  • Creating and delivering reports as needed
  • Additional duties may be assigned as needed

Preferred Skills

  • Scheduling in a fast paced and busy environment
  • Able to maintain wholistic oversight of highly dynamic service boards
  • Able to understand and respond to complex technical requests
  • Effective communication in any form or medium
  • Able to prioritize and balance competing items to maximize utilization and efficacy of resources
  • ConnectWise dispatch and service modules
  • Knowledge of managed services industry and best practices
  • Microsoft Office suite and tools
  • Experience with service level agreements

Qualifications

  • 1-2 years of support desk experience
  • 1-2 years of dispatch or logistics experience in a fast-paced service environment
  • Server, network, storage, and/or security support experience
Product Manager
Orbita
🌎 World
🚀 Management
🏠 Remote
Nov 8, 2023

To be eligible for this position, candidates must have legal residency within the European Union / UK / India / USA / Dubai or hold digital nomad status. We value diversity and welcome applications from individuals of all backgrounds and experiences.

Job Summary

Orbita, a venture studio based in Luxembourg, is currently looking for an experienced Product Manager with a background in FinTech and LegalTech to join our team.

As a Product Manager at Orbita, you will be responsible for leading a new B2B FinTech project. Your strong leadership skills, attention to detail, and ability to manage resources will be crucial for the successful launch of the new product in European markets. Additionally, your expertise in product and marketing strategies will play a significant role in contributing to the overall success of the project.

Responsibilities

  • Conduct competitor research.
  • Plan customer journey maps (CJMs) and product features.
  • Conduct research interviews with B2B clients.
  • Create detailed product plans and timelines.
  • Coordinate and allocate resources.
  • Monitor project progress and track key milestones.
  • Conduct regular project status meetings, providing updates to senior management.
  • Maintain project documentation.
  • Foster a positive and productive work environment.

Qualifications

  • Experience in FinTech or LegalTech projects.
  • Proficient in conducting interviews with B2B clients in English.
  • Strong leadership, communication, and interpersonal skills.
  • Skilled in problem analysis, decision-making, and managing multiple priorities.
  • Two years of experience in product management, including launching new products.
  • Fluent in Russian and English (B2).

Benefits and compensation

  • Competitive salary based on experience.
  • Strong project and product cultures.
  • Work with EU, US, and Asian markets.
  • Minimal bureaucracy.
  • Flexible work hours.
  • Opportunities for professional growth and development with entrepreneurial environment.

How to apply

  • Submit your resume.
  • Complete the test assignment.
  • You must have a residency permit and bank accounts outside of Russia and Belarus.

Senior Customer Success Manager
InvestNext
🇺🇸 USA
🚀 Management
🏠 Remote
Nov 4, 2023

As a Senior Customer Success Manager, you will drive revenue growth, expand on customer engagement strategies, and ensure customer success through strategic goal planning and product adoption initiatives. In this role, you will lead the development and implementation of infrastructure to support the Customer Success team’s goal achievement, work with the team and leadership to develop effective KPIs, and provide guidance and coaching to ensure consistent delivery of product performance.

Our Senior Customer Success Manager will focus on four core areas of the customer lifecycle:

Advocacy

  • Create Customer Success standards for customer engagement strategies, communication cadences, and creative approaches to encouraging customer advocacy.
  • Monitor and improve customer satisfaction metrics such as NPS, CSAT, and referral rate per customer; work with the team to ensure we track the right metrics and set ambitious goals.
  • Develop and execute programs to increase customer advocacy and drive referrals, researching best practices and industry trends to improve our approach continuously.
  • Work with marketing to develop case studies and other customer stories to highlight successful customer outcomes and drive continued product advocacy.

Expansion

  • Drive expansion revenue growth by increasing customer lifetime value and expansion revenue percentage
  • Develop and execute strategies to increase revenue from our four major expansion revenue drivers: upgrades, accreditation services, fund administration, and inbound funding.
  • Identify and pursue cross-selling and upselling opportunities to expand customer relationships and drive revenue growth.

Retention

  • Develop and maintain a customer health score to monitor customer satisfaction and retention.
  • Monitor and improve renewal rates and reduce churn rates.
  • Identify and address potential churn risks proactively to prevent customer attrition.
  • Track customer product feedback and identify feature opportunities to share with the Product team to ensure we’re building what our customers need.

Adoption

  • Work with the Product team to stay on top of upcoming features and develop processes to ensure the Customer Success team is well-versed in the latest developments.
  • Drive customer knowledge and feature adoption, ensuring customers are equipped to utilize all of InvestNext’s products and services.
  • Develop metrics and incentives for the team to improve feature adoption
  • Monitor and improve time to usage and customer effort score
  • Develop and execute strategies to increase customer engagement and adoption
  • Work with the Onboarding team to create seamless handoff flows
  • Collaborate with Onboarding team leadership to ensure the customer is set up with the appropriate product knowledge to set them up for successful growth when their engagement with Customer Success begins

Requirements

  • 5+ years experience working in a customer success role
  • Experience with real estate investing and or commercial real estate is preferred
  • Experience owning a book of business and driving expansion revenue/retention efforts
  • Experience building a Customer Success infrastructure
  • Experience working in a SaaS company, collaborating across multiple departments
  • Experience creating playbooks and SLAs
  • Can develop engagement strategies based on a wide range of customer personas
  • Operate with a data and outcomes-focused mindset.

Benefits

  • Generous equity grant; we want everyone to operate with an owner mindset and have a real stake in our success
  • Robust medical, dental, and vision coverage, 99% employer-paid
  • Nine company-wide holidays per year
  • Uncapped paid time off, with required minimums to support our team’s personal balance and help avoid burnout
  • 401k with 100% employer match, up to 4% annual salary
  • Flexible working arrangement; work from home with flexible hours
  • Travel to spend time with the team, including company-wide offsites
  • Monthly budget to support your wellness and workspace needed
  • 16 weeks of paid parental leave
  • Laptop of choice

Salary

At our organization, we prioritize pay equity, transparency, and equal opportunities for career development. The salary range for this role is $90,000-$140,000, which includes a fixed component as well as a variable component known as On-Target Earnings (OTE). OTE represents the potential earnings achievable by meeting or exceeding performance targets. The final salary offered will be determined by experience level, role responsibilities, and the consideration of OTE. We believe in recognizing and rewarding exceptional performance while ensuring fair and competitive compensation for all employees.

Junior Project Coordinator
Quadcode
🇪🇺 Europe
🚀 Management
🏠 Remote
Oct 31, 2023

We are seeking a skilled and dynamic Project Coordinator. The ideal candidate should have 1-2 years of relevant experience and possess a range of desirable skills including proficiency in Figma, Adobe Photoshop, creating presentations, working in MS Office, and Google worksheets. Your ability to multitask, generate fresh ideas, and communicate effectively will be vital to the position.

This position can be based in any of the following countries: Bulgaria, Georgia, Belarus, India, Thailand, Hungary, Romania, Latvia, Moldova, Kazakhstan, Azerbaijan, Armenia, Kyrgyzstan, Greece, or Serbia.

Responsibilities

  • assist in organizing, planning, and executing project activities;
  • coordinate project schedules, timelines, and resources to ensure project deadlines are met;
  • collaborate with cross-functional teams to gather project requirements and deliverables;
  • develop and deliver engaging presentations to convey project updates and results;
  • utilize Figma, Miro and Adobe Photoshop to design and edit project visuals, ensuring high-quality deliverables;
  • effectively communicate project status, risks, and issues to stakeholders and team members;
  • conduct research and analysis to support decision-making and problem-solving within projects;
  • actively participate in meetings, brainstorming sessions, and project discussions;
  • assist in budget tracking and expense management for assigned projects;
  • identify areas for process improvement and propose innovative solutions;
  • collaborate with team members to ensure seamless communication and coordination.

Requirements

  • 1-2 years of experience as a Project Coordinator or in a similar role;
  • proficiency in Figma, Adobe Photoshop, creating presentations, working in MS Office, and Google worksheets will be considered an advantage;
  • strong organizational skills with the ability to multitask and prioritize effectively;
  • excellent written and verbal communication skills;
  • proactive and self-motivated with the ability to work both independently and collaboratively;
  • ability to generate fresh ideas and think creatively to solve problems;
  • strong attention to detail and commitment to delivering high-quality work;
  • fluency in English is required. Proficiency in Portuguese or Thai will be an advantage.

We offer

  • Remote work model;
  • Competitive remuneration;
  • Professional courses: from Coursera to Harvard;
  • Friendly, enjoyable and positive environment.

Currently, over 700 employees and service providers are stationed across its seven global offices located in the UK, Gibraltar, the UAE, the Bahamas, Australia, and the headquarters in Cyprus. By broadening its international presence, Quadcode not only offers a remote or hybrid work model but also presents a myriad of intriguing tasks and challenges for professionals like developers, market research analysts, and PR marketing specialists, among others.

Product Owner
Apifonica
🌎 World
🚀 Management
🏠 Remote
Oct 30, 2023

Now we are looking for an active and highly motivated experienced Product owner for our product portfolio - Voicebot, Cloud communication platform, SMS Bot.

What will you do:

  • Development of a roadmap, formation of a feature list, research of the existing customers;
  • Development of the Vision of the product and the concept of tactics for bringing the product features to the market;
  • CustDev, deep competitor research & analysis;
  • Product descriptions & features
  • Product updates, demos, trainings & newsletter
  • Playing a leadership role in the Agile Scrum team;
  • Setting requirements for product teams.

The ideal candidate should have:

  • Experience as a Product Owner or a similar role in product management for at least 2 years in the field of telecommunications (mandatory!!!);
  • Lanquages: English (B2 minimum). German lanquage as an advantage.
  • Higher education (preferably in marketing, IT or telecommunications);
  • Experience in solving analytical product problems, the ability to make product decisions based on the analysis of qualitative and quantitative data;
  • Knowledge of agile development frameworks: scrum and kanban;
  • Experience in UI modeling and prototyping;
  • Planning skills, critical thinking;
  • Orientation to the client, building long-term and mutually beneficial relationships with the client and colleagues.

What’s in it for you?

  • Possibility of working remotely (or hybrid model in the Belgrade office).
  • Personal development and career growth in an international company.
  • Extended social package: corporate events, private health insurance, and Multisport cards.
  • Possibility to acquire cross-functional and international experience.
Business Development Manager
Drofa Comms
🇬🇧 Great Britain
🚀 Management
✈️ Relocation
Oct 28, 2023

We’re now looking for a Business Development Manager to join our ambitious team.

Your responsibilities will be:

  • Hit or exceed a monthly quota of qualified meetings with clients and revenue conversion;
  • Visit field events and go on business trips during probation period. This job implies regular business trips around countries where finance and fintech field develop rapidly;
  • Collect market data before and during customer outreach to understand prospective customer needs and effectively communicate those needs;
  • Focus on new clients and sales. Establish cooperation with the client, prepare reports, close the deals;
  • Ensure that all clients are handled to the highest standards and everything is known about their corporate PR, marketing communications and digital requirements throughout the year;
  • Configure CRM system, enter and lead information about clients and sales closings;
  • Provide regular (weekly, monthly and ad hoc) feedback of sales activities to the Founder.

What we’re expecting from you:

  • 2+ years experience working with clients in financial and public relations sectors, advertising and/or media sales would be an advantage;
  • 1+ years’ experience making outbound calls (experience in a Sales Development or Business Development role), pursuing leads and moving them through the sales cycle;
  • We expect proactive and independent position. We want a brave person who knows how to deal with sales and how to manage sales in the company. We expect you to hire and upbring team of sales in the future;
  • We expect this person to learn fast, to have thirst for knowledge, to participate in field webinars or coach sessions together with the team;
  • A solid track record of consistently delivering or exceeding sales targets and other relevant KPIs;
  • The ability to understand the challenges our clients face, and clearly articulate company value proposition and use cases;
  • Someone able to be confident running high volume pipelines in dynamic, quick moving, and rapidly changing environments;
  • Excellent interpersonal and communication skills, mature and engaging personalities;
  • High level of self-motivation, growth mindset and accountability. Ability to work both independently and as a team in a fast-paced working environment.

We offer:

  • Competitive compensation and benefits packages;
  • Opportunity to work in our offices around the world;
  • Work in economically sustainable company;
  • Opportunity of becoming a Head of Sales of the remote sales team;
  • Supportive C-level managers, who are eager to help you deal with obstacles;
  • A tight team with opportunities to work with and form relationships with all levels of leadership within the business;
  • A culture focused on training and learning — coach sessions with the team, sessions with experts in the field, ongoing global trainings, lunch and learns, etc.

*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Director of Payments Engineering
PayIt
🇺🇸 USA
🚀 Management
🏠 Remote
Oct 28, 2023

As PayIt continues to expand its presence in the public sector, we are seeking a dynamic Director of Payments Engineering to lead and drive our payment processing systems to new heights of reliability, security, and innovation.

The ideal candidate is based out of Kansas City or Austin, TX, however, highly qualified candidates will also be considered in the following markets (NC, TX, MO, KS, GA, VA, PA, UT, FL, TN, MI, IL, and OH).

What You’ll Be Doing:

As the Director of Payments Engineering, you will be a crucial member of our engineering leadership team and will be responsible for overseeing our Payments Engineering Teams and the development, enhancement, and maintenance of our payment processing infrastructure and related financial systems. Your organizational goals will align with enhancing our payment product offering and ensuring smooth and secure payment transactions for our state and local government clients and their citizens.

This role will play an integral part in empowering our government organizations and agencies to streamline their operations, enhance citizen services, and drive digital transformation and will be responsible for:

Strategic Vision: Collaborative partner with SVP Product, Lead Product Manager, and Product Teams to execute a strategic roadmap for payments engineering, aligning the Payments Teams’ with the company's broader objectives by establishing clear milestones and performance indicators.

Team Leadership: Develop and manage teams of skilled Payments Engineers including hiring, training, and mentoring team members by fostering a culture of collaboration, innovation, and professional growth. Set clear goals and performance expectations for team members and provide continuous feedback and mentorship to maximize their potential.

Integration and APIs: Collaborate with other engineering teams to ensure seamless integration of payment functionalities into our SaaS platform and develop APIs and SDKs to facilitate payment processing across various government applications.

Payment Systems Development: Oversee the design, development, and deployment of robust, scalable, and secure payment processing systems that comply with industry standards, government regulations, and best practices.

Risk Management: Collaborative partner in working with Information Security Teams and Engineering Teams to mitigate potential security risks related to payment processing, safeguarding sensitive financial data, and ensuring compliance with PCI DSS and other relevant security and compliance standards.

Industry Trends: Stay up-to-date with the latest developments and trends in payment technologies, financial services, and government payment regulations, incorporating relevant advancements into our payment systems.

Vendor Relationships: Manage relationships with payment gateway providers, financial institutions, and other relevant partners, evaluating their performance and negotiating contracts to optimize services and costs.

Quality Assurance: Implement rigorous testing processes to guarantee the accuracy and reliability of payment processing, including transaction handling, reporting, and reconciliation.

Compliance and Reporting: Work closely with legal and compliance teams to ensure adherence to state and federal financial regulations and oversee the preparation and submission of required reports.

What You’ll Need to Have:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
  • Proven experience (5+ years) in a leadership role within payments engineering, leading multiple engineering teams in the SaaS or government technology sector.
  • Proven experience leading product development engineering teams that ship products.
  • Skills to hire and develop top engineering talent.
  • Proven track record of establishing engineering goals, OKR’s, and KPI’s that drive engineering culture and meet business objectives and outcomes.
  • In-depth knowledge of payment gateway integrations, payment processing protocols, and financial transaction security.
  • Strong understanding of Card Data Processing, PCI DSS, NACHA, and other relevant payment industry standards.
  • Strong analytical and problem-solving skills, with a focus on delivering reliable and scalable solutions.
  • Excellent communication and collaboration abilities to work effectively across cross-functional teams.

Bonus Points For:

  • Experience working with state and local government agencies or in a highly regulated industry is a plus.

Annual Salary Range:

$150,000—$200,000 USD

Why Work For Us:

  • Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
  • You’ll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you’ll grow a ton working at PayIt
  • People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
  • We #payitforward with our corporate volunteer program, serving the communities where we work and live.
  • Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.

What We Care About:

We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.

Commitment to Equal Opportunity

PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.  

NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.

Golang Tech Lead
Scalable Solutions
🇬🇪 Georgia
🚀 Management
🏠 Remote & ✈️ Relocation
Oct 25, 2023

Tasks

  • Technical leadership in a team of 5 people.
  • Mentoring: code review, assistance in finding technical solutions for programmers, individual development of programmers.
  • Solution architecture development (Arch Vision, Integration Arch, System Design): c4, sequence diagram, use case diagrams, writing swagger and proto contractor.
  • Execution control – responsibility for deadlines and decisions.

Our expectations

  • Perfect knowledge of Go.
  • SQL: MySQL, PostgreSQL.
  • NoSQL: Redis.
  • Message bus: Kafka/Rabbit/ZMQ.
  • CI/CD: Teamcity / Gitlab CI.
  • Docker.
  • At least 5 years of experience in commercial software development.
  • Understanding the REST API concept.
  • Git flow skills.
  • The ability to clearly express your thoughts to interlocutors with different levels of technical literacy.
  • Experience in managing a team of at least 5 people: mentoring, code review, individual development of employees.
  • Willingness to take responsibility for solving business and technical problems.
  • Active experience in working out the architecture of solutions.

Will be a plus

  • Node.JS, Java or Python.
  • Experience in fintech.
  • The practice of using OpenTracing.
  • Commercial or personal experience with blockchain, web3, crypto products.

Additionally

  • Willingness to discuss relocation to Georgia.
  • The ability to work from anywhere in the world.
Director of Growth
Narmi
🇺🇸 USA
🚀 Management
🏠 Remote
Oct 24, 2023

The Sales organization is leading our charge in growing the number of financial institutions Narmi serves, as well as building confidence with prospects in Narmi's solution.  The Sales team is comprised of Sales Development Representatives, Growth Executives, Directors of Growth, and Sales Engineers who are all focused on growing the adoption of Narmi's platform across the financial institution market.

What you'll do:

  • Be accountable for traditional new sales responsibilities, including growing revenue by managing all aspects of the sales process, including building and managing new relationships, with financial institution prospects
  • Leverage existing contact database specifically as it relates to regional and community financial institutions in order to grow pipeline
  • Run complex deals and lead prospects through the discovery and procurement process, including platform position, sales objectives, due diligence, business case development and legal
  • Own a quota as you prospect new customers, deliver product presentations, develop sales presentations and and generate proposals
  • Develop a strong understanding of the Narmi Platform and its key differentiators
  • Be a resource in helping set the direction for the future growth of the Sales team
  • Travel up to 25-40% of the time

What you'll bring:

  • 10+ years of direct selling or interaction with financial institutions or large scale enterprises at large ACVs
  • Demonstrable relationships with C-Suite stakeholders, preferably at regional and community financial institutions
  • A track record of negotiating, structuring and executing complex agreements
  • Prior experience leading cross-functional teams through large deal close processes
  • An ability to learn and apply complex, industry specific concepts
Customer Project Manager Intern
Shippeo
🇪🇺 Europe
🚀 Management
🏠 Remote & ✈️ Relocation
Oct 23, 2023
  • Duration: 6 months
  • Starting date : Soon as possible or December 2023
  • Salary: between 1200 and 1400€ (based on experience)
  • Languages: English and French, English and German, English and Dutch or English and Italian.
  • Location: Paris, Düsseldorf or Rotterdam.
  • Partial remote work is possible, to be discussed with the supervisor
  • Since Shippeo operates internationally we will exclusively review CVs that are in the English language.

As an intern in the Customer Success team, you will join a team of 10 members with diverse international backgrounds who are responsible to manage the adoption and success of the Shippeosolution across multiple customer organizations and a wide range of different industries.

Under the supervision of your mentor, you will assist in multiple steps of the customer journey and, depending on your performance, you may be given the opportunity to manage projects completely autonomously. Your responsibilities will include:

  • Support in the implementation and adoption of Shippeo towards customers
  • Organize, coordinate and follow-up on the actions agreed on with customers
  • Specify customers' needs related to the platform and communicate and report regularly with Shippeo's internal teams to ensure a smooth implementation process
  • Prepare and regularly conduct weekly meetings and business reviews with customers to update all stakeholders on the project progress (on-site or off-site)
  • Work on internal cross-team projects and initiatives to further strengthen our product and organization

You are our next Shippian if you:

  • Are fluent in English and one of the following: French, German, Dutch, Italian.
  • Are currently enrolled in a Master Degree program from an Engineering or Business school
  • Have profound analytical skills and can efficiently handle daily customer requests.
  • Demonstrate strong communication skills, both written and verbal.
  • Are well-organized in your work and can handle multiple responsibilities.
  • Are autonomous and willing to take on responsibilities in a startup that aims to revolutionize an entire sector.
Product Manager
Ncontracts
🌎 World
🚀 Management
🏠 Remote
Oct 22, 2023

As a Product Manager at Ncontracts, you will contribute to the product line strategy for the products you own and ensure our customers are delighted by the products you put in front of them through flawless execution. You will play a vital role in leading your squad on their journey to building these products and we want your unique perspective to create the solutions that advance our business and your career.

In this role, you will be responsible for

  • Relentlessly Prioritizing product capabilities based on market trends and customer needs to meet the requirements of more than 4,000 customers. With a business growing as fast as we are, there is no lack of opportunities to pursue every day. What you decide to put in front of the teams to deliver is vitally important to our success.
  • Collaborating with customers, potential customers, and internal stakeholders to identify and recommend the right solution at the right time considering our strategic direction, your research, and knowledge of our capabilities.
  • Assist in GTM Activities so that our customers who rely on Ncontracts as a key part of their business process understand the value of our products and services. Communicating new features and product improvements, both internally and externally, will improve adoption and overall customer delight.
  • Learning from your fellow product team members and mentors within the organization with a thirst for knowledge to grow your career as a product manager. We strive to be a world-class product organization that builds elegant, market-driven products for our customers and potential customers across various industries.
  • Educating others about your product line, both internal teams and customers, to contribute to the overall success of the portfolio.

You will

The ideal candidate will have a proven track record of working with development teams, internal stakeholders, and customers to prioritize, document, and direct the delivery of new features and enhancements to existing software products.

  • Results Driven: We are looking for a hungry, driven Product Manager that can deliver results, not just outcomes, across the teams you serve.
  • Customer-Centric: In addition to optimizing the delivery of our products, the product team must remain customer-centric and always put the customer first while testing, deploying, and executing hypotheses.
  • A Communicator: The ability to clearly articulate complex problems and solutions to audiences with varying degrees of technical acumen is vital to growing a successful product.
  • Analytical: Possess strong analytical skills with attention to detail and accuracy and enjoy leveraging data to make decisions.
  • A Negotiator: Able to build strong relationships and achieve compromise with cross-functional teams to move towards a clear objective and outcome.

The essentials

  • A bachelor's degree in business, marketing, or related discipline; MBA preferred
  • 3+ years of relevant work experience, ideally in a B2B SaaS company, is required
  • Experience working in an agile software development environment is strongly preferred
  • Experience in the financial services technology ("FinTech") or Regulatory (RegTech) industry is preferred
  • Working knowledge of common statistical and analytical techniques as part of commercially available data analysis solutions is highly desirable
  • Experience with one or more product analytics tools such as Pendo, Amplitude or Adobe Analytics is preferred

We offer

  • A fun, fast-paced work environment
  • Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
  • 11 paid holidays
  • Community and social events to keep you connected and engaged
  • Mental Health Benefits
  • Medical, Dental and Vision insurance
  • Company-paid Group Life Insurance, Short- and Long-Term Disability
  • Flexible Spending Account & Health Savings Account
  • Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
  • Pet Insurance
  • 401 (k) with company match with eligibility on Day 1 of employment
  • 2 Paid Volunteer Time Off Days
  • And much more!

Compensation Information

Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $105,000 to $115,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed.

AAP/EEO Statement

Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Senior Product Manager
Close
🇺🇸 USA
🚀 Management
🏠 Remote
Oct 22, 2023

We’re looking for someone with a unique talent set - someone who understands sales and can “speak the language” with sales managers, reps, and directors. Someone who can synthesize various use cases into clear problem statements. Someone who cares deeply about product details, has a great sense of product aesthetics, and can discuss the nitty gritty with engineers.

As a small PM, Design, and Engineering team you'll be responsible for all aspects of delivering a feature — from concept through discovery and development up to managing its delivery.

What you’ll do...

  • Turn vague into concrete. Talk with customers to discover & define their needs, understand their problems, and document their use cases.
  • Write problem statements that clearly define shared needs across customers.
  • Create detailed product specs from your problem statements through collaboration with Product Design and Engineering.
  • Project manage the delivery of the feature — get it on the engineering roadmap and ensure it's delivered on time and up to the Product team's standards.
  • Prepare for launches: work with the Support, Success, and Marketing teams on positioning/collateral, manage beta testers, and go-to-market activities.
  • Own the data: define adoption/usage metrics, measure success, collect feedback, monitor impact, and share learnings.

You should...

  • Be located in an American Time Zone
  • Have 3+ years of Product Management experience shipping B2B SaaS for SMBs.
  • Have 3+ years experience at software/internet companies in a product, engineering, or customer-facing role.
  • Love listening to customers and diving deep into their problems and needs.
  • Be detail-oriented, organized, and great at writing.
  • Have good product vision & design sense.
  • Be comfortable writing specs, drawing wireframes, & rapidly iterating on new feature ideas.
  • Have experience with metrics/analytics tools
  • Be growth minded; pushing to ship Product that focuses on moving the needle.

Bonus points if you...

  • Have experience in sales or with sales tools / CRMs
  • Have significant experience in Figma or other design/prototyping tools
  • Have a technical/engineering background, not afraid to dabble in Python, HTML, CSS, or SQL.

Why Close?

  • Watch our most recent culture video featuring our annual team retreat in Italy
  • 100% remote company
  • Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
  • 5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company
  • 1 month paid sabbatical every 5 years
  • Paid parental leave
  • Medical, Dental, Vision with HSA option (US residents)
  • 401k matching at 6% (US residents)
  • Dependent care FSA (US residents)
  • Contributor to Stripe's climate initiative
  • Our story and team 🚀

Our Values

  • Build a house you want to live in -- Examine long-term thinking and action
  • No BS - Practice transparency and honesty, especially when it’s hard
  • Invest in each other -- Build successful relationships with your coworkers and customers
  • Discipline equals freedom -- Keep your word to yourself and others
  • Strive for greatness -- Constantly challenge yourself and others

How We Work Together

  • Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
  • Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
  • Appreciation for Deep Work: *During your normal work day, not after a day a meetings*.
  • Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.
Junior Project Manager
Waagner Biro
🇦🇹 Austria
🚀 Management
✈️ Relocation
Oct 22, 2023

As an employer, we offer you not only an attractive working environment, but also the opportunity to get involved in challenging, highly exciting projects and become a member of a competent team. If a high level of commitment combined with professional and personal development are motivating factors for you, then you have come to the right place.

Job Description

  • After successful familiarization, planning and execution of international stage technology projects (mechanical and plant engineering)
  • Deadline and cost management, taking into account or ensuring customer satisfaction
  • Central contact for customers, partners and subcontractors
  • Coordination of a highly qualified team for engineering, commercial project management, purchasing and assembly
  • The place of work is Vienna - depending on the project: partly intensive on-site supervision (up to 50%)

Qualifications

  • Completed TU-/FH- studies in the field of mechanical engineering, mechatronics or similar
  • Business management knowledge is an advantage
  • Strong interest in handling and supervising projects in the field of mechanical and/or plant engineering
  • 2-3 years of professional experience e.g. in mechanical design in mechanical or plant engineering advantageous
  • Flexibility, ability to work in a team and entrepreneurial thinking
  • Fluent in written and spoken German and English, any other foreign language would be an advantage
  • MS Office, MS Project and SAP skills are advantageous
  • Willingness to travel internationally (approx. 30 %-50 %)

Additional Information

In addition to the KV minimum of € 46,350.00, we offer an overpayment in line with the market in an AI contract, according to your education and professional experience, as well as the advantages of an international company with headquarters in Vienna. Training and development opportunities as well as an exciting, multicultural project environment and collaboration in a team with outstanding expertise are part of the working environment. Furthermore, we offer you a comprehensive training and exciting development opportunities in our company.

Vice President of Alliances and Partnerships
Flosum
🌎 World
🚀 Management
🏠 Remote
Oct 21, 2023

Flosum seeks a performance-oriented, thoughtful, and experienced VP of Partnerships and Alliances to develop, manage, and deliver significant business impact.

This critical role will create an effective partner channel at scale. We are looking for a strong leader with exceptional intelligence, problem-solving abilities, and collaboration skills, who can develop, guide, and lead complex relationships, navigating all commercial motions with our partners.

The ideal candidate for has knowledge and experience in areas like DevOps, data protection, and business continuity. You will bring a unique value proposition to our current and prospective channel community. We require a strong ability to communicate and build relationships with a diverse range of people including sales, product management, marketing, service delivery, support teams, and senior management within our partners. This role is responsible for achieving sales bookings, partner recruitment & enablement objectives globally. This role leads a team that wins, maintains, and expands relationships with partners and alliances, as well as drives revenue and market share growth in line with company expectations.

The objective:

  • Define our global partner strategy, develop annual and quarterly plans and KPIs
  • Command this critical role in the company’s path to growth over the next several years with the support of the entire management team
  • Foster and develop executive level relationships within our key strategic partners and alliances
  • Deliver presentations and discussions with partners and their clients to introduce our solutions with credibility and excitement, the benefits of our technology, and help to architect the commercial motions together with our partners and our commercial teams
  • Develop KPIs and financial models to identify/measure the impact of the channel on the overall business
  • Develop joint value propositions and sales motions customized for each of our partners
  • Lead, leverage, and align stakeholders to help drive the technical and account-based solutions required for each partner and their clients
  • Meet assigned targets for sales volume and strategic objectives
  • Develop and manage a global team to scale at a rapid pace.

Qualifications:

  • Intrinsically motivated, accountable, coachable, thrives on team performance
  • Creative thinker, looking for new opportunities and ways to increase the value of partnerships
  • Successful experience driving value disruptive change within customers
  • Scalable potential with more responsibilities and breadth as our organization grows
  • Mature, inspirational, and credible communicator with exceptional presentation skills
  • Data-driven and analytically minded
  • Strong team coach/leader who can inspire a high performing team and nurture talent
  • A foundational understanding of the biggest challenges and opportunities of our customers and their needs
  • Highly organized and structured thinker, with the ability to present ideas and plans in a clear and actionable manner
  • Strong ability to anticipate issues and engage effectively with internal and external stakeholders.

Additionaly:

  • 15+ years of experience in related technologies, ideally SaaS and data protection
  • Experience required with technology partner channel/alliance strategy and development, business development, or corporate development

Benefits:

  • Competitive Compensation Package
  • Competitive Health Benefits
  • 401K
  • Unlimited Performance-Based Time Off plus all major U.S. holidays
  • Flexible work hours
  • Remote work location
Project Manager
Metricalo
🇦🇪 United Arab Emirates
🚀 Management
🏠 Remote & ✈️ Relocation
Oct 19, 2023

Location: Dubai office or Remote 

The Project Manager will play a pivotal role in overseeing the development process, ensuring seamless communication between stakeholders and the development team. They will be responsible for tracking developer progress, addressing any issues with logged hours, and assessing overall productivity. Additionally, will be tasked with decomposing tasks into high-level checklists, managing the development of new components, services, and web applications, and coordinating with an external outsourced development team. The ideal candidate should have a strong background in software development project management, proficiency in relevant tools and methodologies, and a track record of successful project delivery.

Key Responsibilities:   

  • Monitor the activities and progress of developers throughout the week.
  • Address and resolve any discrepancies in logged hours, understanding the reasons behind them.
  • Evaluate and report on the productivity of individual developers.
  • Break down project tasks into high-level checklists for effective management and tracking.
  • Lead the development of new components, services, and web applications.
  • Oversee the various stages of development, ensuring quality and timeliness.
  • Serve as the primary communicator and link between stakeholders and the development team.
  • Regularly update stakeholders on project progress, challenges, and milestones.
  • Plan and organize sprints, ensuring deadlines are met.
  • Keep documentation up to date and accessible for the team.
  • Communicate, plan, and monitor activities of the external outsourced development team.
  • Ensure alignment with project goals and timelines.

Requirements  

  • Prior experience in E-commerce or FinTech is preferred.
  • Proven track record in project management within software development.
  • Expertise in Jira and Confluence for project tracking and documentation.
  • Familiarity with SCRUM and Agile methodologies.
  • Strong business expertise, leadership skills, and operational proficiency.
  • Energetic and positive attitude.
  • Adaptability to a fast-changing, rapidly growing industry.
  • Excellent verbal and written communication skills in English.

Benefits  

  • A competitive compensation package.  
  • An option of working remote as a contractor, with the possibility of moving to full time employment in Belgrade or Dubai, which would include additional benefits such as:  
  • Health Insurance. 
  • A yearly paid ticket home. 
  • EOS benefits. 
  • Opportunity for professional growth and development. 
  • Collaborative work environment and supportive team culture. 
  • Freedom you won’t experience anywhere else. 
Product Owner
TelQ Telecom
🇩🇪 Germany
🚀 Management
🏠 Remote & ✈️ Relocation
Oct 19, 2023

As a Product Owner at TelQ, you will be a pivotal force in defining and delivering world-class solutions. You will collaborate closely with cross-functional teams to drive the development of innovative products and help ensure the final quality of our key products.

Key responsibilities:

  • Create and manage the execution of a product roadmap, ensuring it aligns with customer needs, market trends, and technology advancements.
  • Works with multiple teams to understand the requirements and constraints for building the product.
  • Define and document detailed product requirements, including user stories, use cases, and acceptance criteria that guide the agile software development team.
  • Develop detailed product feature specifications and ensure they’re clearly understood by relevant teams.
  • Analyses ongoing sprint updates and from this reflection builds the focus of the next sprint.
  • Solve product-related problems, make decisions, and complete trade-off analyses to stay on track toward business deliverable commitments.
  • Participate in agile development processes, including sprint planning, backlog grooming, and daily stand-ups.
  • Stay up-to-date with industry trends, competition, and emerging technologies to inform product decisions.

Skills and qualifications:

  • Experience in the telecom industry (especially with SMS) is highly preferred;
  • A strong understanding of telecommunications technologies, services, and market dynamics is desirable;
  • Previous work experience as a Product Owner or a similar role in product management is a plus;
  • Hands-on experience in managing the delivery of software products or solutions is a plus;
  • English language – Professional working proficiency;
  • In-depth knowledge of agile methodologies and product management tools;
  • Outstanding communication, presentation, and leadership skills;
  • Well-organized and thorough approach; able to structure, analyze, and answer major business questions, balancing multiple requests and competing priorities;
  • Sharp analytical and problem-solving skills;
  • Creative thinker with a vision;
  • A passion for innovation and a customer-centric mindset;

Why you should work with us:

  • Start-up environment in combination with financial stability and a real opportunity to grow a Successful SaaS platform.
  • Technology stack. We use a lot of leading tech in our stack and we will ensure that it always remains up-to-date.
  • Ability to make a significant impact. Most of your tasks will directly impact features used by the largest mobile network operators, SMS aggregators, and enterprise companies in the world that rely on our service.
  • Great company culture. A chance to work in a small, friendly team that likes to take good care of each other and grow together

Benefits & Perks:

  • A competitive compensation package.
  • Paid courses and certification to advance your skills.
  • Fully covered medical leave.
  • 25+ days annual leave.
  • Flexibility in working hours and remote working.
  • Top-notch company equipment.
  • Team building activities.
Project Manager
G5 Entertainment
🇬🇪 Georgia
🚀 Management
🏠 Remote & ✈️ Relocation
Oct 13, 2023

We are currently looking for an experienced Project Manager who will work on a game project.

What you will work on:

  • Ensure teamwork transparency: provide project status updates, report work progress to the parties concerned.
  • Conduct continuous optimization of work processes and methods.
  • Work for results.
  • Ensure that goals, deadlines and budget requirements are met.

It’s important to us:

  • At least 2 years of experience as a Project Manager in the mobile game development industry.
  • Managing a team of 15+ specialists distributed across different offices.
  • Experience in managing a team consisting of more than just technical specialists.
  • Confident JIRA/BigGantt user.
  • Being able to manage two projects simultaneously.
  • Experience in managing outsource teams.
  • Experience in prioritization, planning and risk assessment.
  • Good logical reasoning.
  • Ability to clearly express thoughts in oral and written form.
  • Analytical mindset.

Working at G5 is about:

  • The opportunity to bring your ideas to life in an international company with a multimillion audience: G5 games are played by 250 million users worldwide.
  • Official employment in one of our locations or remotely under a contract.
  • Assistance with relocation that helps move to one of the countries where the company has offices: Armenia, Bulgaria, Georgia, Kazakhstan, Cyprus, Malta, or Montenegro.
  • Maintaining a work-life balance of employees: remote work and flexible hours, sports reimbursement, and health insurance payment.
  • Charitable activities: you can initiate your own project with the company's support or participate in G5 Charity events.
  • Opportunities for professional development: access to resources for creating your own projects within R&D, an internal educational platform, and training webinars covering various specialties.
  • Bonus system: project profit bonus for project teams and a performance share program for key employees.
  • Language courses: free English lessons, speaking clubs for all proficiency levels, and free study language of the country of relocation.
  • Entertainment: corporate events and team buildings, master classes for adults and children, webinars with guest speakers, coffee talks, quizzes, and contests.
Product Manager
Mad Devs
🌎 World
🚀 Management
🏠 Remote
Oct 3, 2023

We are in search of an experienced product manager for our project. We need a product manager to take on two roles: product development and business development.

In order to launch our own product in the field of distributed development team management we are looking for a Product Manager willing to launch the product from scratch, promote and develop it on the international market.

The main goal of the Product Manager is to leverage the current developments of the team, increase the number of demos and pilot launches, and bring the product to commercial profitability. The company is ready to provide all necessary resources and conditions.

Our expectations from the product leader - effective analysis of potential product launch industries, communication with potential customers and the product team, product development management, etc.

Macro goal: to launch the product sales and ensure its constant profitability until the end of 2024. Then increase profitability and product development.

What will need to do:

  • Strategic planning of product development
  • Formulation of hypotheses aimed at realizing the product strategy
  • Product roadmap management
  • Interactions with current, new and potential users (user research)
  • Conducting demos for potential customers
  • Supporting customers, managing their requests, planning the product roadmap taking into account customer requests
  • Speaking at events to promote the product
  • Writing content for blog and product knowledge base
  • Consulting clients on the product
  • Supporting the client's team on the product

Our expectations:

  • Experience managing development teams
  • Experience in sales management/sales enablement
  • Experience in public speaking
  • English level B2+ and higher
  • A positive attitude and a desire to make a cool product

It will be a plus:

  • Experience in presenting in English
  • Experience in b2b sales/participation in b2b sales with someone
  • Engineering experience

What do we offer:

  • Starting salary is fixed (salary in the range of $2,000 - $3,000)
  • Fully remote work from anywhere in the world
  • Long-term cooperation and prospects for career and financial growth with the company
  • Young enthusiastic team, flexible management, high speed of decision making; the Founder is the idea inspirer and the main stakeholder of the product
  • Opportunity to contribute to the final idea of the product
Partner Manager
DataGrail
🇺🇸 USA
🚀 Management
🏠 Remote
Oct 2, 2023

This role will be instrumental in that effort. As the second partnerships team member, this role will take the early wins that we’ve realized in partnerships - both technology and referral in nature – and scale them. When done right, this role will help us realize significant revenue through partners, and will help us become the trusted leader of the data privacy conversation.

The Skill Set:

This role will immediately lead the execution of our referral and technology partnerships.

Referral partnerships:

  • Dig into the data to understand where we have partner overlap and lead the charge to engage our partners to help each other win deals.
  • Lead meetings with partners to educate them on DataGrail’s value, and align on a collaboration approach that’ll ultimately drive referral opportunities.
  • Coordinate, champion and enable internal teams to succeed alongside referral partners.
  • Report on the health of referral partnerships to help our team make quick, actionable decisions.
  • Infuse your learnings back into the referral motion so that we can develop a playbook that can be scaled to new partners.

Technology partnerships:

  • Engage companies that we integrate with to build GTM activations that amplify the value of our product.
  • Orchestrate support from internal teams to execute on the GTM activations we’ve sought out alongside partners.
  • Identify and engage new potential technology partners that compliment the DataGrail platform.

Partnership strategy and operations:

  • Support the partnerships team in crafting the long term vision for the team.
  • Help evaluate technologies and processes that could enable us to scale faster and more effectively.

Within 90 Days You'll:

  • Learn the DataGrail product and market positioning.
  • Take lead on our highest priority referral partnerships, including engaging with partner reps, facilitating customer and prospect introductions and tracking referral activities.
  • Conduct outreach to current and future technology partners to plan GTM activations and enable faster product development, respectively.
  • Begin to form an opinion on how both referral and technology partner motions can be scaled faster and more effectively.

Within 180 Days You'll:

  • Drive meaningful pipeline contribution to support our sales organization.
  • Implement changes to the referral and technology partnerships that has demonstrably affected the success of the programs.
  • Implement tooling upgrades to streamline partner operations. Your work will lead to a higher fidelity understanding of the successes and challenges of the partner function.
  • Support our leadership team on strategic partnership development efforts.

Within 365 Days You'll:

  • Rapidly scale our referral partner network.
  • Run a highly efficient partner marketing motion with our technology partners.
  • Take ownership of all referral and tech partnership OKRs.
  • Contribute to the overarching partner strategy.

Benefits & Perks:

  • Competitive compensation package + equity
  • Work from anywhere - every employee has the choice to select their ideal work environment
  • Feel relaxed with unlimited paid-time-off (+2 weeks mandatory!)
  • Treat yourself with 8 scheduled “DataGrail Days” a year for personal wellness
  • Stay healthy - full healthcare coverage, including dental, and vision
  • Save for the future with our 401(k) plan
  • Work smarter with monthly hardware and remote office stipends and an UberEats meal program
  • All of this and much, much more
Junior Risk Manager
Scalable Capital
🇩🇪 Germany
🚀 Management
✈️ Relocation
Sep 28, 2023
  • You support Operational Risk Management, especially in the topics Incident Management as well as Risk Control Self Assessment
  • You coordinate Control Testing Programme and Risk Treatment Programme
  • You support on Credit, Market and Liquidity Risk Monitoring and Risk calculations
  • You help us to coordinate and support developing Risk Trainings
  • You will contribute to Risk Reporting
  • You will act as a representative for Risk Management within the company

Qualifications

  • You have completed a Bachelor’s degree in business administration, finance, economics or equivalent
  • You have at least one year of experience at a bank, asset manager or financial services company in the areas of (operational) risk management, audit or compliance
  • You are able to work in a time-sensitive environment and balance competing priorities
  • You have a strong ability to perform risk-oriented analysis and present complex issues in a comprehensible manner
  • You are willing to take responsibility
  • You have concise verbal and written communication skills in German and English

Additional Information

  • Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
  • Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
  • Enjoy an office in a great location in the middle of Munich or Prenzlauer Berg, one of the hippest neighbourhoods of Berlin or choose to work remotely within Germany (if eligible for the job)
  • Be productive with the latest hardware and tools
  • Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
  • Learn and experience German culture first hand by joining our free German language classes
  • (International) relocation support
  • Enjoy your free time with 30 paid vacation days and take the opportunity to work from abroad
  • Benefit from an attractive compensation package and from the company pension scheme
  • Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker
Director of Brand & Content
Oxygen
🌎 World
🚀 Management
🏠 Remote
Sep 27, 2023

The Brand Director will shape and enhance the Oxygen brand identity, establish a strong market presence, and drive brand growth by leading a team and tracking metrics associated with growth.

As the Brand Director, you will be responsible for leading the development and execution of our brand strategy, ensuring consistency across all touchpoints, and driving channel and communication consistency. You will collaborate closely with cross-functional teams, including Marketing, Product, and Design, to ensure brand alignment and effectively communicate our value proposition to our target audience. Your role will be crucial in establishing our brand as a trusted and innovative leader in the fintech industry.

Responsibilities

  • Develop and execute a comprehensive brand strategy that aligns with the company's overall goals and vision.
  • Define and communicate the brand's positioning, values, and unique selling propositions to differentiate our fintech platform in the market.
  • Create and implement brand guidelines and standards to ensure consistency across all brand touchpoints, including marketing collateral, website, social media, and offline materials.
  • Lead the development of compelling and engaging brand messaging that resonates with our target audience, showcasing the benefits and value of our fintech platform.
  • Collaborate with the Marketing team to develop and execute integrated marketing campaigns that drive brand awareness, acquisition, and customer retention.
  • Work closely with the Product team to ensure the brand is effectively represented in product development, including naming, packaging, and user experience design.
  • Monitor market trends, competitor activities, and customer insights to identify opportunities for brand growth and adaptation.
  • Lead brand research and analysis, including customer surveys, focus groups, and market studies, to gain a deep understanding of customer needs, preferences, and perceptions.
  • Partner with the marketing team to develop public relations and media strategies that enhance brand reputation and thought leadership.
  • Help foster strong relationships with external agencies, creative partners, and influencers to support brand initiatives and campaigns.
  • Manage and inspire a team of brand professionals, providing guidance, mentorship, and professional development opportunities.
  • Support and help with the UX writing for the website and the app to ensure consistency and brand relevance.

Qualifications

  • Bachelor's degree in Marketing, Communications, Business, or a related field; MBA preferred.
  • Proven experience as a Brand Director or a similar role within the fintech or financial services industry.
  • Strong understanding of branding principles, positioning, and brand architecture.
  • Demonstrated success in developing and executing comprehensive brand strategies.
  • Excellent strategic thinking and problem-solving abilities with a keen eye for detail.
  • Exceptional written and verbal communication skills, with the ability to craft compelling brand messaging.
  • Solid project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
  • Strong leadership skills and the ability to inspire and motivate cross-functional teams.
  • Proficiency in analyzing market research and customer insights to drive brand decisions.
  • Familiarity with digital marketing channels, social media platforms, and content strategies.
  • Knowledge of fintech industry trends and regulatory requirements is a plus.
  • Strong creative and visual acumen with an understanding of design principles.

Compensation & Benefits

  • The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training.
  • Oxygen also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a retirement plan, flex time off, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Oxygen reserves the right to amend or modify employee perks and benefits at any time.
  • Not sure you qualify? Don’t meet every single requirement? At Oxygen we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
  • Oxygen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Vice President (Performance Marketing)
SmartRecruiters
🇺🇸 USA
🚀 Management
🏠 Remote
Sep 24, 2023

Are you a Performance Marketing Leader ready for the challenge of your career? Do you thrive in an environment that rewards hard work with boundless opportunities? If so, we invite you to embark on a transformative journey with us.

As a Vice President of Performance Marketing, you'll play a pivotal role in the growth of SmartRecruiters. The ideal candidate is a results-oriented leader with a deep understanding of performance marketing channels, data analytics, and team management.

If you are a results-driven marketing leader with a passion for driving growth through performance marketing strategies, we encourage you to apply. Join our team and be a driving force behind our remarkable ascent to new heights!

Position Overview: As the Vice President of Performance Marketing, you will be a key Senior leader within GTM, responsible for developing, executing, and overseeing the performance marketing strategy to build pipeline, drive growth, increase ROI, and enhance our brand presence across the Globe. You will lead a talented team and work cross-functionally to achieve ambitious targets.

Responsibilities:

Campaign Strategy & Execution:

  • Develop and execute comprehensive performance marketing strategies that align with overall business objectives, including customer acquisition, lead generation, and revenue growth.
  • Collaborate with cross-functional teams to integrate performance marketing efforts with other marketing initiatives, such as brand awareness and content marketing.

Budget & Channel Management:

  • Oversee all performance marketing channels, including but not limited to SEM, SEO, paid social, display advertising, affiliate marketing, email marketing, and retargeting.
  • Continuously optimize channel performance to ensure maximum ROI, including budget allocation, bidding strategies, targeting, and creative optimization.
  • Develop and manage the performance marketing budget, allocating resources effectively across various channels to achieve optimal results.

Data-Driven Insights:

  • Utilize data analytics and performance metrics to make informed decisions, identify trends, and adjust strategies accordingly.
  • Regularly report on key performance indicators (KPIs) to executive leadership, providing insights and recommendations for improvement.

Team Leadership and Development:

  • Build, mentor, and lead a high-performing performance marketing team, fostering a collaborative and innovative environment.
  • Set clear goals and expectations for team members, monitor progress, and provide regular feedback to drive professional growth.

Technology and Tools:

  • Ensure that Marketing Ops delivers the right martech stack, configurations, and integrations required for success.
  • Play a key role in defining and refining attribution architecture requirements.

Testing and Experimentation:

  • Implement a culture of testing and experimentation to optimize campaigns, landing pages, ad creatives, and other elements of the marketing funnel.

Collaboration:

  • Collaborate closely with sales, product, and other teams to ensure alignment of marketing efforts with overall business objectives and customer needs.

Qualifications

  • 10+ years of experience in performance marketing, with proven success in leadership roles.
  • Proven history of integrating digital strategies to establish a robust pipeline, resulting in rapid and substantial revenue growth.
  • Proven track record of designing and executing successful performance marketing strategies that have driven substantial customer acquisition and revenue growth.
  • Strong analytical skills with the ability to interpret data, analyze trends, and make data-driven decisions.
  • Proficiency in utilizing performance marketing platforms and tools (e.g., Google Ads, Facebook Ads Manager, etc.).
  • Excellent leadership and team management skills, with a history of building and leading high-performing marketing teams.
  • Exceptional communication skills, both written and verbal, with the ability to present complex ideas in a clear and concise manner.
  • Strategic thinker with the ability to balance short-term objectives with long-term vision.
  • A collaborative mindset and the ability to work effectively in a cross-functional environment.
  • Bachelor's degree in Marketing, Business, or a related field (Master's degree preferred).

Additional Information

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.

SmartRecruiters strives to offer equitable and engaging compensation to our employees across the globe as we always seek to attract, motivate, and retain the right talent. We utilize a data-driven approach in order to remove biases in our decisions. The pay range for this role in the US is $200,000 - $220,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications. The listed pay range reflects the available annual salary budgeted for a new hire into this role. Employee salaries may extend above or below the listed range. Depending on level and location of hire, the role may be determined to be Exempt or Salaried Non-Exempt.

Web3 Project Manager
01-team
🌎 World
🚀 Management
🏠 Remote
Sep 23, 2023

We’re after an experienced Project Manager to master client relationships, to evaluate project deliverables, define requirements, and lead team along the execution. Apply if you have 2+ years of experience in project management in marketing, marketing operations in IT industry (crypto as a big plus), the ability to manage cross-functional teams, maintain quality within strict deadlines and fluent English.

Role responsibilities:

  • Lead ongoing communication with the clients to define requirements, then leading the project team around creation of a strategy, marketing activities plan and its implementation
  • Execute marketing projects containing key deliverables, rollouts, timeline, and budget to drive user engagement and retention
  • Manage progress of marketing projects, gather analytics, and report on campaigns and channels to optimize results
  • Apply project management procedures and best practices to amplify team’s overall results
  • Develop excellent relationships with external (clients) and internal teams to foster team cooperation

Requirements:

  • Experience leading a team and the ability to build one from scratch, inspiring people and naturally winning their trust
  • 2-3 years experience in crypto marketing & project management (Background in Web3, blockchain and NFTs as a plus)
  • Excellent project management skills with the ability to effectively take ownership, lead, organize, prioritize, strategically plan, execute, and consistently produce deliverables on time
  • Excellent time management skills with the ability to work independently and manage multiple deadline-oriented projects simultaneously
  • Strong analytical skills and ability to use data to make informed decisions, structured approach
  • Passion for the ever-changing face of the web and technology
  • Fluent in English
  • Comfort working in a fast-paced, entrepreneurial environment and a strong desire to build at the Zero to One stage

Benefits:

  • Full-time remote job (starting from ‘test-drive’ with wide growth opportunities)
  • Dubai working hours 12-9pm with reasonable flexibility
  • Competitive salary from $2000 (to be discussed personally with the relevant candidate)
  • Work with a passionate team of entrepreneurs in a supportive atmosphere
  • English lessons, Netflix, Headspace, Spotify, Nitro and more perks

Before writing your reply, please complete all the checkboxes below:

  • You meet all the requirements of this position (it’s not random, we are really looking for a person with above mentioned qualifications and experience for this job)
  • You can provide a CV & portfolio of previous best cases
  • You are ready to complete a test-task
  • Your application can only be accepted via email
Junior Category Manager
IKEA
🇧🇬 Bulgaria
🚀 Management
🏠 Remote
Sep 23, 2023

Job Description

  • Ensure that the range of the Category Home Furnishing Business is correctly selected and priced including in the various Brochures.
  • Implement all the agreed actions set in order to improve the Brand capital
  • Ensure that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times
  • Closely monitor and manage all operating costs and P&L elements related to the areas of responsibility
  • Work closely with other team members on various projects and tasks

Qualifications

  • You have strong Customer Focus and Commercial thinking
  • Good planning, organizational, and follow up skills and team oriented personality
  • Very good command of Bulgarian and English language
  • Very good knowledge of MS Office
  • University Degree preferably Bachelor in Business Administration
  • Minimum 1 year experience in retail Sales departments

We offer

  • Work online
  • Highly professional and fast working environment.
  • Food vouchers up to 200 BGN
  • Discount in IKEA 15% and Intersport 20%
  • Annual bonus, based on the store’s achievements;
  • Additional health insurance;
  • Holiday vouchers from internal initiatives.
  • Voucher for birth of a child – 100 BGN;
  • Voucher for marriage - 240 BGN;
  • Voucher for child with excellent grades in school – 160 BGN;
  • Voucher for a newly admitted student in university /child of our employee/– 320 BGN .

Be yourself and discover job opportunities at IKEA!
Apply with a CV in doc or pdf format.

Access Manager
Sumsub
🌎 World
🚀 Management
🏠 Remote
Sep 23, 2023

Now we are looking for an IT Specialist with focus on Access management to join our rapidly
growing team.
This is an amazing opportunity to join Sumsub and make an immediate and real impact on the
future of our product.

What we have:

  • Multiple cloud applications
    Some of them have SSO, some do not
  • Standard set of end user applications
    VPN, Google workspace, GitLab, YouTrack, Confluence etc.

What technology we use:

  • Windows PC and Mac
  • Android and iOS
  • RDS farm.

What You Will Be Doing:

  • Grant, revoke, track and control the permissions of users to access different kinds of IT systems,  applications and data
  • Document and maintain the access management process, ensuring proper compliance and control in the organization
  • Administer the company’s SaaS applications, on-premise applications, and LDAP groups, ensuring all systems are operating effectively
  • Create and manage user accounts in multiple applications, ensuring correct access rights based on role and department
  • Manage user’s access by granting, changing, and revoking permissions as required
  • Update the access matrix regularly and support the access review process to prevent any potential breaches or misuse
  • Conduct diagnostics and troubleshooting for the applications under your management to guarantee their smooth operation
  • Support Helpdesk with requests related to access management and troubleshooting issues with the applications under your control
  • Organize work processes and make instructions in your responsibility area.

About You:

  • English level B2 or higher is must, including speaking capabilities
  • Minimum of 2 years’ experience in access management or a similar role
  • Familiar with SSO and clearly understand how it works
  • Know any automation scripting language
  • Familiarity with IT procedures and processes, ITIL or similar IT service management frameworks
  • Basic knowledge of cybersecurity best practices
  • Strong problem-solving abilities
  • Strong communication skills with the ability to explain complex topics to non-technical users.

Would be an advantage:

  • Experience with identity and access management (IAM) systems (Cloud, on-prem)
  • YouTrack advanced knowledge
  • Experience in web apps API and ability to create data exchange flows
  • Understand and have experience in basic SQL queries
  • Experience with MS Azure & Google Workspace
  • Apple Mac devices advanced user.

What We Offer:

  • Competitive compensation in compliance with your professional expertise
  • Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide
  • International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore
  • Remote first company – work from anywhere in the world
  • Paid vacation and sick leave.
Technical Product Manager
Degreed
🇺🇸 USA
🚀 Management
🏠 Remote
Sep 22, 2023

We're expanding our product team and are looking for an experienced product professional to join us to help solve problems for our clients. In this role, you will work within the Platform Services team which designs, develops, and maintains critical internal and external platform level tools and capabilities including, but not limited to: APIs and developer experience, authorization and authentication, identity services, SSO (single sign-on), security and compliance, and platform architecture.

This role reports to the VP, Product Management.

Day in the Life

  • Review and assess technical requirements/solutions engineering with various integrated platforms
  • Understand and mitigate the risks associated with changes or additions of new data from new sources
  • Collect and synthesize market insights to identify the unique problems faced by clients and ideate, explore, and validate solution concepts that solve them
  • Distribute market and product knowledge amongst our internal teams, especially Sales, Marketing and Customer Success
  • Build an outcome-focused product roadmap, manage competing needs and changing requirements under tight deadlines in a fast-paced environment, while maintaining a backlog focused on impactful initiatives
  • Act as the Product Owner to facilitate day-to-day meetings such as stand-ups, sprint planning and grooming to keep everyone aligned and on track
  • Meet clients to understand their needs and discuss roadmapped plans
  • Write clear initiatives, epics and user stories based on the product roadmap
  • Assess and address technical, security, and compliance risks
  • Follow competitors and conduct capability analysis regularly
  • Support strategic integration initiatives

Who You Are

  • 3+ years of experience as a Technical Product Manager or Product Owner or equivalent experience
  • 3+ years of experience managing enterprise SaaS products
  • Experience using "jobs-to-be-done" (or similar) as a structured approach to uncovering user needs
  • Enthusiasm for close partnerships with designers, engineers, other PMs, and the broader team
  • Strong analytical background, including the ability to break down and work through complex problems and workflows using data
  • Ability to tell a persuasive story and convey information in a digestible format
  • Ability to see the big picture while maintaining close attention to detail
  • Proactive, entrepreneurial mindset, with a record of success in a high-growth context
  • Experience working directly with software developers using agile methodologies
  • Experience in project management tools and workflows (JIRA or similar tools)

What Sets You Apart

  • Experience with one or more of the following: API, SSO (single sign-on), Integrations design including working with 3rd party systems integrators and integration platforms
  • Knowledge of enterprise learning and/or HR information systems a plus

Compensation and Benefits at Degreed

Degreed is passionate about pay transparency and we are committed to fair and equitable compensation practices. The pay range for this role is $120,000 - $140,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

We believe your best work happens when you have a complete life balance, and Degreed gives you the support and flexibility to make that happen. Degreed is committed to delivering a comprehensive benefits program that provides the support you need. At the time of this posting, this role is eligible to participate in the following benefits and wellness programs:

  • Comprehensive health insurance for you and your family (both PPO and HDHP plans available)
  • Dental and vision plans for you and your family
  • Employer-paid life insurance, AD&D, short-term disability, and long-term disability
  • Company equity
  • 401(k) Retirement Savings Plan with up to 4% match
  • Company funded HSA and dependent care FSA (pending eligibility)
  • Generous Parental Leave
  • Unlimited Paid Time Off and 5 sick days per year
  • Education benefit: Up to $1,200 per year for anything you want to learn (and we mean anything!)
  • One-time Home Office Stipend to make your workspace more comfortable
  • Monthly internet and phone stipend
  • Monthly wellness stipend through Forma
  • Wellness programs focused on your financial, physical, and mental wellbeing
Account Manager
Mercuryo
🌎 World
🚀 Management
🏠 Remote
Sep 19, 2023

We are looking for an Account Manager to join our team.

Responsibilities:

  • processing incoming customer requests to connect to Mercuryo services;
  • identifying customer needs and presenting related Mercuryo solutions;
  • negotiating to agree on commercial terms and technical requirements;
  • preparation of documents for the conclusion of a transaction with clients;
  • participation in the process of technical integration;
  • maintaining and developing relationships with clients;
  • analysis of the financial performance of the client in order to maintain and / or increase the established profitability for the client.

Requirements:

  • knowledge of English - not lower than upper-intermediate;
  • experience with JIRA;
  • experience in AMOCRM;
  • experience in payment systems;
  • experience in cryptocurrency projects (will be an advantage);
  • willingness to work with a large amount of information, analytical thinking, ability to work in a team;
  • the ability to independently prioritize work;
  • focus on results.
Senior Product Manager
Expel
🇺🇸 USA
🚀 Management
🏠 Remote
Sep 18, 2023

You find the mechanics of Security and Software-as-a-Service (SaaS) businesses fascinating. You thrive at the intersection of Product, Engineering, Business Systems, Customer Success, and Sales. You could give an impromptu talk on the pros and cons of the value of various types of application / services data for use in threat detection and why none of them are perfect. While most of your product colleagues view building and leading the platform capabilities that enable the SaaS services as a nightmare, you see it as an opportunity. You are excited by the opportunity to work across not only the services teams, but with the engineers and analysts to provide the core of a detection and remediation service - the data.

Still reading? Great! This role isn’t for all PMs. Yes, all of the standard PM things apply – plan, prioritize, communicate, and implement a roadmap, form relationships, and become the authority in how customers use our product. In this role though, less of the focus is on end users and more passionate about internal goals and customers. If you get happiness mostly from building products for external users, it will be frustrating. But if achieving business goals and making systems hum is your thing, and building excellent user experiences is just one of the ways you do it, you’ll thrive!

What Expel can do for you

  • Provide opportunities to have measurable impact on the company’s key business metrics right away
  • Surround you with experienced, friendly colleagues in key service delivery organizations who are all trying to make Expel’s operations scale 10x
  • Give you a foundation you can build on. We’ve been working on this for years but know there’s a lot more we can do. In other words, you won’t be starting from scratch.

What you can do for Expel

  • Take ownership of the vision and roadmaps for our data platform management, third-party data ingestion, data normalization and correlation, functionality to define and create signals and threat detections on security data, and the means for analysts and services teams to use all of this information.
  • Contribute to running a cross-functional team (Product Management, UX, Engineering).
  • Establish relationships with customers and use their input to distill the many requests into a roadmap that achieves maximum impact.
  • Balance a PM’s responsibility for both short term and long term results.

What you should bring with you

  • A curious, tenacious, and discerning mentality.
  • Familiarity with software engineering processes, from work planning to coding to software deployment.
  • Familiarity with Enterprise SaaS practices and operations (third-party integrations, service engineering, usage measurement, customer support, etc.).
  • Broad knowledge of modern IT, such as public cloud (AWS, Azure, GCP), SaaS applications, Kubernetes, serverless, and autoscaling. You don’t have to know details, just what it is and how our customers generally use it.
  • Understanding of fundamental SaaS business metrics (Annual Recurring Revenue, Net Revenue Retention, Gross Margin, Net Sales Efficiency) and ways to influence each one
  • Strong understanding of information security, security technologies, products and services.
  • Ability to build trust and appreciation with individual contributors and leaders across product management, engineering, security operations, business systems, sales, customer success, and technical support.
  • 7+ years of professional experience, with ~5 years in product management.

Additional notes

The base salary range for this role is between $130,000 USD and $187,200 USD + bonus eligibility and equity.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits

At Expel, our employee benefits reflect our commitment to our crew. Unlimited PTO, equity for everyone, work location flexibility, up to 24 weeks of parental leave, and excellent health benefits are some of the ways we care for our Expletives.

Our office is based in Herndon, Virginia. However, we will consider remote work for this position.

We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.

Director Of Pricing
Cloudinary
🇺🇸 USA
🚀 Management
🏠 Remote
Sep 18, 2023

We are seeking a highly skilled and motivated Director of Pricing to lead our pricing initiatives for Cloudinary, reporting into the VP of Pricing. The ideal candidate will have a strong background in pricing strategy, with a particular focus on usage-based pricing metrics. This role will play a critical part in optimizing revenue streams, increasing customer value, and driving the overall success of the organization.

Responsibilities:

  • Develop and Execute Pricing Strategies: Develop comprehensive pricing strategies that align with the company's business objectives and customer needs, with a particular emphasis on usage-based pricing models.
  • Market Analysis: Conduct in-depth market analysis and competitive research to identify pricing opportunities and ensure the company's pricing remains competitive and aligned with industry standards.
  • Pricing Packaging and Monetization: Collaborate with Product Management, Sales, and Marketing teams to optimize pricing packaging, bundling, and monetization strategies to drive customer acquisition and retention.
  • Pricing Experimentation: Lead A/B testing and other pricing experimentation efforts to assess the impact of different pricing strategies and identify the most effective approaches.
  • Data-Driven Insights: Utilize data analytics and customer insights to make informed pricing decisions, uncover upsell opportunities, and identify areas for pricing improvement.
  • Cross-Functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Product, Finance, and Customer Success, to align pricing strategies with overall business goals.
  • Revenue Optimization: Continuously monitor pricing performance, revenue metrics, and market trends to identify areas for revenue optimization and cost efficiencies.
  • Pricing Model Education: Educate internal teams on pricing models and provide guidance on the impact of pricing decisions on customer acquisition and retention.
  • Compliance and Pricing Governance: Ensure pricing practices comply with regulatory requirements and industry standards while maintaining transparency and fairness.
  • Pricing Change Communication: Develop clear and concise communication strategies to effectively communicate pricing changes to customers and internal stakeholders.

About You:

  • Bachelor's degree in Business, Economics, Finance, or related fields. MBA or advanced degree is a plus.
  • Proven experience (8+ years) in pricing strategy development, preferably in the Saas industry, with a focus on usage-based pricing metrics.
  • Strong analytical and data-driven decision-making skills, capable of translating complex data into actionable insights.
  • Exceptional understanding of pricing models, monetization strategies, and pricing analytics.
  • Demonstrated success in developing and implementing usage-based pricing models that have positively impacted customer acquisition, retention, and revenue growth.
  • Ability to collaborate effectively with cross-functional teams and influence decision-making at various levels of the organization.
  • Excellent communication and presentation skills, with the ability to convey pricing strategies to both technical and non-technical audiences.
  • Strategic thinker with a customer-centric mindset, focused on delivering value to customers while achieving business goals.
  • Familiarity with Saas industry trends and competitive dynamics related to pricing.
  • Strong leadership and team management skills, with the ability to inspire and lead a pricing team.

Salary Ranges:

  • SF Bay Area/CA: $230-250k
  • New York: $220-230k
  • Seattle: $205-225k
  • Denver: $190-210k
  • Boston: $210-230k

We got you in mind:

  • Awesome technology
  • Top-talent peers
  • 100% sponsored medical, dental, and vision plans
  • Matching 401k program
  • Robust vacation policy
  • Annual development stipend
  • Catered lunches or a food stipend
IT Applications Specialist
Sumsub
🌎 World
🚀 Management
🏠 Remote
Sep 15, 2023

Now we are looking for an IT Applications specialist to join our rapidly growing team.
This is an amazing opportunity to join Sumsub and make an immediate and real impact on the future of our product.

What we have:

  • Multiple cloud applications
    Some of them have SSO, some do not
  • Standard set of end user applications
    VPN, Google workspace, GitLab, YouTrack, Confluence etc.

What technology we use:

  • Windows PC and Mac
  • Android and iOS
  • RDS farm.

What You Will Be Doing:

  • Create, perform, and support the process of application management across its full lifecycle – selection, procurement, onboarding, integration, support, updating, patching, archiving, and offboarding – and select the tools required for effective tracking across departments
  • Develop and continuously update a register of applications in use, tracking multiple parameters, including risk assessment performance
  • Support access managers in applications administration and the access review process
  • Track billing and payment for applications
  • Collaborate with various business departments to identify and procure the best applications for business needs
  • Take ownership and responsibility on Sumsub application portfolio
  • Organize work processes and make instructions in your responsibility area.

About You:

  • English level B2 or higher is must, including speaking capabilities
  • Experience with various SaaS, IaaS, and on-premise application management
  • Experience with complicated software licensing models like M365/O365
  • Know any automation scripting language
  • Familiarity with IT procedures and processes, ITIL or similar IT service management frameworks
  • Basic knowledge of cybersecurity best practices
  • Strong problem-solving abilities
  • Strong communication skills with the ability to explain complex topics to non-technical users.

Would be an advantage:

  • Experience to build asset management as a system and as a process
  • Experience with CMDB systems
  • Experience with identity and access management (IAM) systems (Cloud, on-prem)
  • Experience in web apps API and ability to create data exchange flows
  • Understand and have experience in basic SQL queries
  • Experience with MS Azure & Google Workspace Administration
  • Apple Mac devices advanced user.

What We Offer:

  • Competitive compensation in compliance with your professional expertise
  • Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide
  • International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore
  • Remote first company – work from anywhere in the world
  • Paid vacation and sick leave.
Key Account Manager
Paysonix
🇦🇲 Armenia
🚀 Management
✈️ Relocation
Sep 14, 2023

We are looking for a Key Account Manager to join our expanding team to take care of our clients’ needs thoughtfully and attentively. This position is ideal for you if you enjoy communicating with clients, caring about the growth of their business by analyzing their needs and improving the quality of service every day as a reliable partner.

This role is a great opportunity to start a career in the fintech industry!

What You’ll Do:

  • ​​​​Maintain existing clients, manage their requests and solve their problems;
  • Promote our products to existing clients;
  • Monitor and manage daily client volumes, and implement retention strategies;
  • Prepare reports and view cash flow receipts statements on demand;
  • Make contract amendments, assist in passing the KYC procedures;
  • Connect clients to our payment gateway, discuss procedures and technical details;
  • Communicate and coordinate with other teams to deliver expected services.

Desired experience:

  • At least 1 year of experience as an Account Manager, Сustomer Success Manager for b2b clients;
  • Relevant experience in banking, e-commerce, tech or related industries is a plus;
  • Fluent English (both, written and spoken);
  • Prioritizing, time management and organizational skills;
  • Outstanding negotiating and problem-solving skills;
  • Fast learner and team player;
  • Strong analytical skills.

What we offer:

  • Onboarding: A comprehensive onboarding process to ensure a deep dive into your role.
  • Professional Growth: Growing opportunities within a growing business.
  • Health package: Count on comprehensive coverage for you and your family.
  • Gym membership: Gym membership reimbursement to keep you healthy and active.
  • Comfort environment: Enjoy a comfortable open-space office with daily complimentary lunches.
  • Taxi Compensation: Receive partial taxi reimbursement for your travel to the office.
  • Company Devices: Get equipped with a MacBook and iPhone to optimize your work.
  • Language Enrichment: Benefit from free English lessons to enhance your communication skills.
  • Driven Culture: Team celebrations, parties, bonding activities to promote a culture-driven environment.
Product Manager Intern
Workato
🇪🇪 Estonia
🚀 Management
🏠 Remote
Sep 12, 2023

We are seeking a highly motivated and curious Product Management Intern to join our dynamic team. As an intern, you will have the opportunity to learn and contribute to our product development process while gaining valuable hands-on experience in the tech industry. While technical experience is not mandatory, we are looking for candidates with a strong interest in technology and a willingness to learn. In this role, you will work closely with our product management team and other cross-functional teams to support the development and enhancement of our products.

Qualifications / Experience / Technical Skills / Soft Skills

  • Have a strong passion for technology and a genuine excitement to explore new tools, platforms, and methodologies.
  • Are naturally curious, consistently seeking opportunities to learn and grow, and embracing challenges.
  • Pay meticulous attention to detail and excel in documenting discussions and important information.
  • Possess a tech background, pursuing a degree in a relevant field such as Computer Science, Engineering, Business, or a related discipline.
  • Enjoy working collaboratively in a fast-paced, dynamic environment, and possess strong organizational skills to manage multiple tasks and priorities effectively.

Perks and Benefits:

  • Gain valuable hands-on experience in product management within a dynamic and innovative company.
  • Collaborate with experienced professionals in the tech industry and expand your professional network.
  • Contribute to real-world projects and make a tangible impact on our products.
  • Receive mentorship and guidance from our product management team to support your learning and growth.
  • Possibility of a full-time position upon successful completion of the internship, based on business needs and performance evaluation.

Join our team and embark on an exciting journey to develop innovative products that exceed customer expectations. Apply now to be considered for this valuable internship opportunity!

Field and Events Manager
BioRender
🇨🇦 Canada
🚀 Management
🏠 Remote
Sep 11, 2023

We are looking for a motivated self-starter to join our Marketing team and play a key role in managing and supporting all in-person and virtual global events, the associated strategy and logistics to grow brand awareness in the market.  You’ll be working side by side with our Product, Sales, Customer Success, Finance and Support teams to engage with our scientific audience.

Our ideal fit:

  • Strategic Event & Project Management: You are a strategic thinker with strong project management skills and attention to detail. You have had success planning and executing seamless in-person and virtual events and are able to pivot when needed to get things done!
  • Strong Analytical Skills: You care about data and would consider yourself ROI-obsessed.
  • Results-Driven Mindset: You are resourceful and can work independently and move projects forward without the internal support of a dedicated team. You are known for your meticulous attention to detail and your ability to be process and action-oriented.
  • Ability to excel in a collaborative, cross-functional environment: You can easily build trusted relationships with diverse stakeholders and understand the needs and dynamics of distinct teams as well as the business.

Your responsibilities:

  • Ensure successful events through signage, giveaways, contract negotiation, vendor relations, site reach and vetting, staying within budget and on time.
  • Excel at coordinating logistics (i.e. registration, agenda scheduling, staffing, on-site production, etc.), contract negotiation and vendor management to secure necessary services and resources for successful events.
  • Oversee event timelines, deliverables, and milestones to meet deadlines and ROI objectives in the event plan.      
  • Support logistics and programming on field events, including coordination of speakers, ambassadors & advocate events to accelerate and expand net new logo and expansion deals.
  • Actively measure event performance by gathering post-event feedback from attendees, onsite staff and stakeholders to incorporate into strategy and plan around how we improve the conference experience year over year.                                                                            
  • Support events by driving registrations and pre/post communications (email, social media & event sites) to attendees to accelerate sales.
  • Manage per-event spend within budget, finding cost-effective creative solutions when necessary.

What you bring to the table:

  • 5+ years of event marketing experience (ideally in a SaaS environment).
  • Strong project management skills with the ability to manage multiple events simultaneously.
  • Excellent communication and interpersonal skills to work effectively with cross-functional teams and external partners.
  • Creative thinking and problem-solving abilities to develop unique event concepts and solutions.
  • Willingness to travel and work flexible hours, as required by event schedules.

What you can expect from our interview process:

  • Introductory calls: We will set up a 30-minute phone call with one of our recruiters and our Field and Events Director during which you’ll have the opportunity to share more about your experience and interests. You’ll also learn more about BioRender and the team you’re interviewing with. Feel free to ask any questions throughout these calls!
  • Practical interview: You’ll be completing a practical exercise so we can see your skills in action and give you a realistic role preview. This exercise will be conducted with our Field and Events Director and Head of Marketing.
  • Work history interview: This is a conversational interview with our Leadership team. They will review your past work and educational experiences in chronological order -you can read more about how to prepare for this interview here!
  • Meet the team: Throughout our interview process, you can expect to meet with some of your potential colleagues.

Why join us?

  • We are mission-driven, and work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery: BioRender figures have appeared in more than 16,000 publications!
  • It’s a product that users love! We have a world-class NPS and a community of loyal fans. Check out our Testimonials page to see what our customers are saying about us: https://biorender.com/testimonials/
  • We are profitable, funded solely by user growth, and growing more than 200% YoY with users in 200+ countries.
  • We're proud that half of our team members are women (including those in leadership positions), and 65% of our team are BIPOC! BioRender is an equal opportunity employer, and an inclusive hiring process and work environment is a part of our DNA
  • We’re remote-first and have team members across Canada and the United States. A physical office in Toronto is available, but you have the flexibility to work from anywhere.
  • We’re backed by top investors, accelerators, and some of the most successful life science entrepreneurs and philanthropists in the world including Y Combinator, Malala Fund founders, and Fifty Years VC.
  • We are committed to building a warm, inclusive, and diverse environment. Check out how we make sure our employees come first.
Product Manager (Product Growth)
Fleetio
🇺🇸 USA
🚀 Management
🏠 Remote
Sep 10, 2023

We’re looking for an evidence-based, customer-centric, and inventive Product Manager to join our growing product org. In this position, you will play a key role in our product-led growth and self-serve initiatives as part of our Product Growth team. This team is the welcoming committee, wholeheartedly invested in facilitating a seamless and effective initiation for all our new users into the Fleetio family. Our goal is to ensure that our new users are well-acquainted with our platform and primed for success through productized and personalized onboarding experiences.

Reporting to the Director of Product Management – You should be thrilled at the prospect of constructing growth loops, delving into rich data for insight, formulating hypotheses, and conducting ongoing experiments to align users with our platform's inherent value. You will collaborate with a cross-functional team to develop remarkable product onboarding experiences and journeys to help us reshape fleet management.

If this sounds like a good fit for you, we’d love to hear from you.

What you'll be doing

  • Drive the product growth plan and roadmap, including productized onboarding, product guidance, and expansion/upgrade experiences.
  • Collaborate cross-functionally with research, design, engineering, data science, marketing, and customer-facing teams to develop successful strategies and make informed decisions.
  • Ensure the evolution of Fleetio’s self-serve experience is customer-driven, data-informed, and designed to with our goals around conversion, activation, adoption, engagement, and retention.
  • Foster a culture of impact, collaboration, risk-taking, experimentation, segmentation, iteration, learning, and sound decision-making.
  • Continuously generate and test hypotheses to iterate and improve the onboarding experience.
  • Effectively communicate product vision, value proposition, trade-offs, risks, opportunities, learnings, insights, and roadmap updates to stakeholders, executives, and customers.
  • Work closely with your team to find ways to make our development process more efficient in delivering high-quality features to customers quickly.
  • Guide features through their entire creative cycle: Discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization.
  • Demonstrate initiative and ability to turn business priorities, key themes, and big ideas into a roadmap with minimal guidance.
  • Identify opportunities for differentiation, zero-to-one innovation, and revenue expansion.
  • Deeply understand and advocate for product-led growth (PLG) and product-led sales (PLS).
  • Raise the bar for product quality based on strong evidence.

This is a position we consider essential to the company’s success. Be sure to mention coffee in your cover letter so we know you actually read this.

What's in it for you

  • Work on products used by hundreds of thousands of users around the world, including drivers, technicians, head mechanics, fleet managers, and execs.
  • Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.
  • Work remotely (within the United States), or at our Birmingham, AL HQ. We strive to promote a strong remote working culture and have done so since the beginning.

Requirements

  • 3-5 years in product management, focused on product growth / product-led growth / product-led sales – in modern, technology-driven B2B SaaS environments.
  • BA/BS/MS in Computer Science, Business, Design, or related equivalent field/experience.
  • Quantitative business acumen to take our growth engine to the next level.
  • In-depth knowledge of product growth best practices and fluency with data.
  • Passion for customer & business success, shortening time to value, and the craft of PM.
  • A committed desire to understand our users and rally around the problems we’re solving.
  • Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle.
  • Natural leadership skills – you influence and inspire others who love working with you.
  • A proven track record of strong cross-functional collaboration.
  • An entrepreneurial spirit – you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders.
  • Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset.
  • Talent for mediating across various needs, and finding creative solutions.
  • Strong analytical and problem-solving skills, with the ability to translate data and insights into actionable product strategies and decisions.
  • Champion our core values of intelligence, intensity, integrity, and ownership.

Considered a plus

  • Experience in fleet / automotive / transportation software, vertical SaaS, or related space.
  • Experience in a range of segments and product life cycle stages, including optimizing mature products and building zero-to-one.
  • Experience with hybrid PLG (product-led growth) and SLG (sales-led growth) products.

Benefits

  • 100% health/dental coverage (50% coverage for family)
  • Vision insurance
  • Incentive stock options
  • 401(k) match of 4%
  • PTO - 4 weeks
  • 10 company holidays + 2 floating holidays
  • Parental and bonding leave
  • Dependent care and medical FSA
  • Short and long term disability
  • Community service funds
  • Professional development funds
  • Health and wellness initiatives
  • Mac laptop + new hire equipment stipend
  • Monthly catered lunches
  • Fully stocked kitchen with tons of drinks & snacks
  • Remote working friendly since 2012
Product Compliance Intern
Avery Dennison
🇳🇱 Netherlands
🚀 Management
🏠 Remote & ✈️ Relocation
Sep 7, 2023

As Product Compliance Intern, you will gain a deeper insight into the regulatory requirements of the customers we are serving. In addition, you will act as a valuable source of support to the Compliance team, whose main task is to remove all regulatory compliance-related barriers throughout product development & distribution activities for all our products within the Label and Graphic Materials portfolio (for both existing and new applications).

Your main tasks will be the following:

  • Support daily customer compliance questions
  • Assist with the creation of compliance reports (Food Contact Statements, General compliance statements, etc.)
  • Maintain databases & documentation with key regulatory information related to product specifications and safety for internal and external stakeholders per business priority
  • Communicate with the internal and external stakeholders (e.g. suppliers and customers) to understand the needs and provide support

Next, you will be supporting with other ad hoc tasks such as, but not limited to:

  • Review and maintenance of the internal and external website
  • Testing and improvement of internal suppliers database
  • Project support

The preferred start date is January 15th, 2024. The ideal candidate is available 4-5 days a week for 6 months. The location of the position is our European Headquarters in Oegstgeest. The internship can be done remotely for up to 2 days per week.

What kind of candidate are we looking for?

  • Someone currently following a Bachelor's or Master's degree in Chemistry, Chemical Engineering, Biology (toxicology), Pharmacy, Food Science, or any related studies in a Dutch university
  • Someone with excellent communication skills in English and able to work in a changing and dynamic environment
  • Someone who is a quick learner and a creative problem solver
  • Someone who can work in diverse teams and is not afraid to ask questions

Our offer

  • 550 euros per month compensation on a full-time basis
  • Commuting allowance (if applicable)
  • A mentoring program and specific training offerings during your internship to support your development
  • Team-oriented and highly international environment, in which you get responsibility and the possibility to test your talents
Senior Payment Partnership Manager/Director
Mercuryo
🌎 World
🚀 Management
🏠 Remote
Sep 5, 2023

Responsibilities:

  • Provide strategic direction with regard to full cycle business development process
  • Develop, define and disseminate clear positioning and messaging for the Banking, Acquiring, Payment Gateways providers worldwide
  • Launch new partnerships from the start (research, negotiate and onboard)
  • Increase operational efficiency throughout the business development organization
  • Coordinate internal resources, initiate new business proposals and implement them

Requirements:

  • A minimum of 5 years of experience in a field of Fintech/Payments/Acquiring
  • Background in business development, strategic partnership, operations, venture building and management consulting
  • Effective communicator, able to represent the product to external stakeholders
  • Knowledge of acquiring and payment market of US
  • Prior experience in cross-border collaborative business development projects
  • Analytical data-driven approach to decision making

Why Mercuryo?

  • Competitive salary
  • Bonuses and salary revisions according to your performance
  • An attractive package of compensations and benefits based on your personal needs
  • Professional development, innovative work area, challenging tasks, powerful technical stack is on us; growth potential is on you
  • An opportunity to introduce your ideas – constructive creativity and proactivity are embraced and valued
  • Straightforward strategy, democratic environment, friendly team, healthy atmosphere, and respect towards your opinion
  • Highly-qualified management always at your reach
Director of Marketing Operations & Analytics
Imply
🇺🇸 USA
🚀 Management
🏠 Remote
Sep 2, 2023

As the Director, Marketing Operations & Analytics, you will be responsible for leading and running the day-to-day marketing ops function, campaign ops, tools budget, insights/reporting, technology implementation, and team leadership. This is a key leadership position reporting to the Sr. Director, Revenue Marketing & Growth that requires a combination of strategic and analytical thinking, as well as excellent managerial skills.

You will work across the marketing leadership team to develop the insights to measure the impact of marketing on the overall business. You will also manage the marketing technology used across the team to deliver on goals and plans, ensuring we are making the most of our technology stack. You will build and develop a high-performing marketing operations team. This role will partner closely with all global sales and marketing leaders to build a best-in-class marketing operations organization.

Responsibilities:

  • Own our marketing systems architecture and strategy, ensuring that actionable insights pass seamlessly between marketing, sales and product systems
  • Execute the vision for marketing analytics and track/report on key KPIs and funnel metrics that provide actionable insights to the management team
  • Work directly with revenue operations and the Sr. Director, Revenue Marketing & Growth to monitor, analyze, measure and report the health of marketing contribution to pipeline, program ROI, customer acquisition and penetration, lead acquisition and activity
  • Drive data management to increase data integrity and global reach; own marketing database management and data requests (e.g. segmentation, list creation)
  • Develop, implement, and disseminate metrics/KPIs about performance and outcomes through dashboards and data visualization tool sets to monitor business health, including marketing database hygiene, website traffic and conversions, performance integrity and accuracy, capturing insights and making recommendations
  • Work cross-functionally and liaise with key stakeholders in marketing, sales & finance to understand challenges and opportunities that impact the sales & marketing funnel and pipeline
  • Lead the vision for our marketing technology roadmap - audit and evaluate our marketing technology stack, including automation capabilities, lead processing, measurement and reporting

Requirements:

  • 5+ years of B2B marketing leadership experience with specialization in marketing technology and operations at high-growth SaaS software companies
  • Ability to manage multiple projects in a fast-paced, global environment with great attention to detail
  • Ability to work cross-functionally across sales, marketing, product and finance to drive and influence pipeline and revenue growth
  • Deep understanding of the sales and marketing technology landscape, with hands-on experience with Marketo, CRM systems, SFDC, analytical tools (e.g. Power BI, Tableau)
  • Ability to effectively develop and build new operational processes
  • Excellent communication skills
  • Strong work ethic / excellent time-management skills

Bonus Points:

  • Experience in the dev tools/database space
  • Experience with Tableau

What we offer:

  • 100% Paid Medical, Dental and Vision Benefits
  • 401(k) Program
  • Fertility Coverage
  • Pet Insurance
  • Dependent Care FSA
  • Mental Health Support
  • Life and AD&D Insurance
  • Unlimited Paid Time Off - USA Only
  • Wellness Stipend
  • Home Office Equipment Reimbursement
  • Pre-Tax Commuter Benefits